Hey guys, I am in dire need of help... I have a family member with an LG Optimus G and the screen has been cracked on it, unfortunately the device is full of baby photos. The device was left in charge only mode and we can't seem to access media sync or anything like that. The strange part was that we also tried getting it into bootloader but it REFUSES to do so. We can see the screen, it just doesn't respond to touch. Any ideas? It seems like most data recovery programs require usb debugging to be turned on and then we were gonna go the adb pull route but like I said... It won't go into bootloader. Phone boots fine though.
It seems the device will only show up as "Unknown device" as well.
Daiskei said:
Hey guys, I am in dire need of help... I have a family member with an LG Optimus G and the screen has been cracked on it, unfortunately the device is full of baby photos. The device was left in charge only mode and we can't seem to access media sync or anything like that. The strange part was that we also tried getting it into bootloader but it REFUSES to do so. We can see the screen, it just doesn't respond to touch. Any ideas? It seems like most data recovery programs require usb debugging to be turned on and then we were gonna go the adb pull route but like I said... It won't go into bootloader. Phone boots fine though.
It seems the device will only show up as "Unknown device" as well.
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Bumping as I REALLY need help with this.
Related
So i recently got a free upgrade to a inc 2 by turning my og inc in under warranty for a blow speaker (for the third time) and i naturally rooted it and installed a nice miui rom. Now about a month later im out of town for work and the screen has died. The phone is still operational, but the screen is black.
I am wondering if this could possibly a firmware issue? i have tried pulling the battery and booting into recovery but the screen is 100% useless. the touchscreen still seems to work, i can unlock it and answer calls ect...
My hunch is that its a hardware problem, but i'd like to try and flash it back to stock if possible to eliminate the possibility of a rom issue.
Does anyone know a way to flash a rom onto it without the use of the screen?
Can i use the HTC sync tool to set it back to stock like i could with the OG incredible?
Any help is much appreciated, i'm pretty desperate here.
if it was me, I'd flash it back to stock using a ruu file, then do a warranty claim, cause then if it's a firmware/software issue the ruu will fix it. There's a thread somewhere around that has instructions to do that, give me a minute...
Edit -found it! Here ya go- http://rootzwiki.com/topic/1579-how-to-restore-to-stock-from-alpharevx-incredible-2-vivow-only/page__st__53
Sent from my Incredible 2 using xda premium
ok, so my new issue is that if i flash the ruu, and the screen still doesn't work, i'll be stuck at the setup wizard right? then i won't even be able to use google voice to make calls from my laptop. i guess ill have to wait till i get home, this would be so much easier if my pos nextel work phone had service out here in wyoming.
Yea, that's a tough one, I definitely wouldn't flash an RUU for the exact reason you bring up.
One option, although it isn't without it's own challenges, would be to try to install a VNC server on your phone, so you could then connect to and use it through a desktop computer. You could probably install it easy enough through the Android Market web site. Here's one: https://play.google.com/store/apps/details?id=org.onaips.vnc
If you download the Android SDK (http://developer.android.com/sdk/index.html), connect your phone to your computer, open a command prompt and run ddms, it'll bring up the Dalvic Debug Monitor. Here, you can go to Device>Screen Capture and it'll bring up a window showing the screen of your phone. There's a refresh button which will refresh the screenshot. It'll be a little hit or miss, but you should be able to reference the screenshot to tap on your blank screen to open the VNC app, hit the start server button, and then see what IP/port it's listening on.
Once you get the VNC server running and connect, you should be able to use the phone fairly easily, although if the screen is dead even during boot (no initial boot screen, no display in h-boot) it would seem like a hardware problem and there's probably not much you can do about it.
ChrisDDD said:
Yea, that's a tough one, I definitely wouldn't flash an RUU for the exact reason you bring up.
One option, although it isn't without it's own challenges, would be to try to install a VNC server on your phone, so you could then connect to and use it through a desktop computer. You could probably install it easy enough through the Android Market web site. Here's one: https://play.google.com/store/apps/details?id=org.onaips.vnc
If you download the Android SDK (http://developer.android.com/sdk/index.html), connect your phone to your computer, open a command prompt and run ddms, it'll bring up the Dalvic Debug Monitor. Here, you can go to Device>Screen Capture and it'll bring up a window showing the screen of your phone. There's a refresh button which will refresh the screenshot. It'll be a little hit or miss, but you should be able to reference the screenshot to tap on your blank screen to open the VNC app, hit the start server button, and then see what IP/port it's listening on.
Once you get the VNC server running and connect, you should be able to use the phone fairly easily, although if the screen is dead even during boot (no initial boot screen, no display in h-boot) it would seem like a hardware problem and there's probably not much you can do about it.
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Yeah i think i'm hosed, i have no screen at all, i can't get the ruu to run, it comes back saying i have the wrong device. i guess im just gonna send it back and hope they don't notice.
captainlovesac said:
Yeah i think i'm hosed, i have no screen at all, i can't get the ruu to run, it comes back saying i have the wrong device. i guess im just gonna send it back and hope they don't notice.
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Where is it indicating that it's the wrong device if you have no screen?
Please Delete Post
I ran into a similar problem with black screen over the weekend.
However my phone was not rooted.
This is how it happened.
I was using my phone then I saw the screen flicker once or twice, then it went black.
I pulled out the battery and powered up again.
The phone vibrated, and after a while the four bottom buttons light up.
The volume keys work and I could receive incoming calls, but the screen just stays black.
One thing to note is that my pocket was a little wet before I pulled out the phone to use.
Also that I did use my phone for a good 5-10 mins before it went black.
What I am trying to determine is if it is a software issue or hardware.
Are the bottom button lights separate from LCD screen, so that even if they light up it could still mean LCD is bad?
Any help would be appreciated, thanks!
Alright guys I give up trying to think of ways on my own to fix this but a couple weeks ago I had my phone in my lap while I was in my car. Got out. Screen shattered, not touch responsive what so ever. My phone isnt rooted (stupid move on my part). It is stuck on a lock screen. Im not sure if USB debugging is on or not. When I plug it into my computer (mac or windows (8) ) nothing pops up so I am assuming its on charge mode... It is connected to wifi when I turn it on if that helps any?? and I am also pretty sure it is still somehow connected to the play store if that helps any?? I need these photos I have alot of once in a life time moments on this phone.... and yes I now have a G+ automatticly uploading from my new phone any advice would be greatly appreciated!
Thanks for your help and time,
Tim
Because of the protection, yoi cant pull the photos with screen broken
If you press vol up + pwr the phone will enter service mode and media content can be pulled out. But it says service center only. So i don't know if you need a special software for it.
Another way would be to install Lg onscren and use the program to browse the content.
But this works only on stock rom.
Sent from LG E975 pwd by CM 10.1
The onscreen wont connect, because phone rejecting any connections with screen locked.
And you cannot unlock it with screen broken lol
I had a similiar situation, and i had everything turned on (adb,mtp etc). Still nothing of this worked
Why you dont just replace your screen?
They will not wipe your phone, in my case they just replaced the screen in front of me and thats it.
Have you tryed with "on screeen phone" from LG
http://algmcdn.lgmobile.com/dn/downloader.dev?fileKey=OW00220111201
Install this, it will give you the interface on your PC
Tim4 said:
The onscreen wont connect, because phone rejecting any connections with screen locked.
And you cannot unlock it with screen broken lol
I had a similiar situation, and i had everything turned on (adb,mtp etc). Still nothing of this worked
Why you dont just replace your screen?
They will not wipe your phone, in my case they just replaced the screen in front of me and thats it.
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Yah I have tried the onscreen and hes right it wont work because its locked. And I have thought about replacing the screen. About how much does it usually cost and would it be cheaper to do it myself?? is it hard? sounds scary to be honest.
poopedtim said:
Yah I have tried the onscreen and hes right it wont work because its locked. And I have thought about replacing the screen. About how much does it usually cost and would it be cheaper to do it myself?? is it hard? sounds scary to be honest.
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Have you tried Moborobo and use its file manager USB debugging must be on. It worked for me with a cracked screen and no touch and locked Optimus G.
I'm sure my USB debugging is on.
I've also ordered a OEM LG Optimus G E975 LCD Screen and Digitizer Assembly with Front Housing from etrade supply.
There are videos on YouTube on how to pull the phone apart.
Hope this helps.
patmc said:
Have you tried Moborobo and use its file manager USB debugging must be on. It worked for me with a cracked screen and no touch and locked Optimus G.
I'm sure my USB debugging is on.
I've also ordered a OEM LG Optimus G E975 LCD Screen and Digitizer Assembly with Front Housing from etrade supply.
There are videos on YouTube on how to pull the phone apart.
Hope this helps.
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Click to collapse
THAT WORKED!!!!!!!!! THANK YOU SOOOO MUCH! SERIOUSLY! PHEW! I WISH I COULD REPAY YOU!!! did you have this program before or stubbled upon it?? thanks again!!
patmc said:
Have you tried Moborobo and use its file manager USB debugging must be on. It worked for me with a cracked screen and no touch and locked Optimus G.
I'm sure my USB debugging is on.
I've also ordered a OEM LG Optimus G E975 LCD Screen and Digitizer Assembly with Front Housing from etrade supply.
There are videos on YouTube on how to pull the phone apart.
Hope this helps.
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Ok second question and I swear I am done I got all my pictures off and then deleted everything that was possible to delete in that program. I saw there is a backup/restore functions. If I can find the original system file that came on the phone (which I havent researched it yet but) could I use that restore function to whip everything clean and do like a "factory reset" in order to get all my information off it to resell it as broken??
poopedtim said:
Ok second question and I swear I am done I got all my pictures off and then deleted everything that was possible to delete in that program. I saw there is a backup/restore functions. If I can find the original system file that came on the phone (which I havent researched it yet but) could I use that restore function to whip everything clean and do like a "factory reset" in order to get all my information off it to resell it as broken??
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Click to collapse
I cant remember where I got the program from. I think i installed from some firmware update folders for some android devices.
And it auto starts when a I connect my phone to my PC. So it was only by chance that i tried it.
Regarding the backup/restore function i cant help you there. If you have another device try it on that.
Hi,
I'm having the same issue, except I did not manage to have debug mode enabled. Is there any way to pull files off the phone via "Download Mode" or am I just out of luck on this one?
Thanks
Stock or custom rom?more details.
Sent from LG E975 pwd by CM 10.1
kimitza said:
Stock or custom rom?more details.
Sent from LG E975 pwd by CM 10.1
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Click to collapse
I apologize for that last post. It's completely stock, not unlocked or rooted. Running most current software and firmware from LG. WiFi is still enabled on the phone and I can ping it from my desktop, but I cannot get MTP or usb debugging to turn on since I can't get the touch screen to work.
Let me know if you need any more info.
I have this problem without USB debugging enabled when plugged in to pc i cannot accept to make it accessible from the pc since my screen is broken. Anything i can do to take off these very important pictures please help. im on stock rom no root no bluetooth on.
Hi everyone,
first off, I've spend days now trying to find a fix. If I've missed anything, I'm sorry, it wasn't for lack of trying.
Here's the situation: I have acquired an HTC One X earlier this year which has worked quite flawlessly. I went ahead and unlocked the bootloader and installed a custom recovery. However, since I handed the phone off to my not-so-techy sister I did not use a custom ROM, and after the HTC update failed with the custom recovery I reversed that as well. The device should now be stock everything with unlocked bootloader.
After a few months my sister encountered heavy problems, though. She described them as battery related (wouldn't turn on correctly) and eventually she moved to a new phone. Now I have gotten the device back and I am trying to fix it. After charging it I managed to have it boot once. However, I but it to the side and wanted it to load some more. Ever since then the screen doesn't come on. The charging LED seems to work fine (eventually switched from red to green, too, indicating that the device is fully charged) and the button backlight still works, too. Most significantly though, the device is recognized as MTP device in Windows: I can access all the data in the storage without problems.
I have read that there is an issue with the HTC One X and the display connector so eventually I went ahead and took the device apart. It's lying in front of me now in pieces, but I still couldn't get the screen to come alive. The obvious conclusion would be to buy a new screen but the device doesn't feel like it's worth the investment. Besides, I would like to know for sure that it's the screen before I do anything.
So I turn to you guys and ask if you have any idea how I could access the phone via my computer. I tried to boot it up in bootloader mode but due to the strange standby methods HTC is using and not seeing anything on the screen I haven't been able to do that yet: Whenever I connect my USB cable it's recognized as MTP device, not ADB. Debugging seems to be deactivated so that doesn't seem to be an option. Does anyone have any idea how I could get the phone to talk to my computer (i.e. get into the bootloader or ADB screencast for sure)? With my Galaxy S I could simply plug in this dummy micro USB and would be sure to end up in download mode.
Any help is appreciated!
tl;dr: HTC One X screen is dead but LEDs work, is recognized as MTP device. How to make it talk to the computer?
Thanks,
rien
Alright, sometimes just posting stuff like this helps already. I was now finally able to get the phone into fastboot (apparently) and it's reacting to the fastboot commands. I suppose the next step is to load CWM and connect via adb. This way I can at least do a factory reset.
Does anyone have any ideas regarding the original issue with the screen? Especially since it does seem to work occasionally. And doesn't show any fragments...
Can I enable USB debug mode from within the recovery to work in the system?
Hey XDA Family,
I've been searching everywhere even here but I need help. My phone was dropped and the screen is broke/black. It still works as I can receive calls and able to answer with headphones. LED lights still work.
I have previously enabled USB debugging but never switched to default USB behavior to MTP. It's set for USB charging.
My goal is to use Vysor to view my phone screen and kinda-sorta semi use it temporarily until I can replace/fix it.
Some other tidbits - it was powered off and on - so it's on that initial screen where it requires Pattern Unlock.
Am I SOL? ADB doesn't recognize any device (and it won't because it's not in MTP mode).
Is there any tool I can use to force switch to MTP? I read stuff about Miracle-box.... not sure if that will work.
Any help will be appreciated.
Thanks.
I am still stuck. I tried ADB once again but still no go.
Even if there's a way to factory reset the phone so that the lock screen is removed may help. Remember, I have no screen. to view.
Has anyone heard of an OTG adapter that has an HDMI out so that potentially I can connect a monitor?
Thanks again.
Through Fastboot/ADB
If you have TWRP installed (command line should work if recovery doesn't work) it sometimes gives access to the storage when in recovery mode (hoping you don't have a password). If you turn off the phone then start into bootloader (power + volume up) then from your PC use the fastboot commands to restart in recovery (https://tektab.com/2015/10/31/android-bootloaderfastboot-mode-and-recovery-mode-explained/).
Once you think you're in recovery try to connect the USB and see if it picks up the storage.
If that fails you can try to do the same stuff using the adb commands instead of the fastboot commands, it's a little trickier but i think you should be able to use an adb pull command to extract the files from your phone, if you get it to work then you can also reset the phone to factory through the commands. This way you won't give whoever is fixing it access to all your data.
https://forum.xda-developers.com/galaxy-s2/help/how-to-mount-internal-storage-adb-t1898712
:good::good::good::good:
If the phone itself isn't broken you can always order a replacement screen and either replace it yourself or have someone who knows how to do so, unless you had planned on getting a new phone.
Thanks, I'll try that and let you know if it worked.
I wasn't planning on replacing my phone... just fixing the display.
It's been a week now and I am still trying to scrounge up the cash to get it fixed.
Anyone know how much OnePlus charges for an official replacement? I have a phone repair shop nearby that quoted me $155 (USD). Seemed a bit pricey.
gabrielshaste said:
Thanks, I'll try that and let you know if it worked.
I wasn't planning on replacing my phone... just fixing the display.
It's been a week now and I am still trying to scrounge up the cash to get it fixed.
Anyone know how much OnePlus charges for an official replacement? I have a phone repair shop nearby that quoted me $155 (USD). Seemed a bit pricey.
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I'd see if you can pay them to just install the screen, I went to a local shop about a year ago and they charged $35 for just the labor, as I already had the parts.The screen is like $150 or so on ifixit, which is about right for an OLED like the 5t has.
Hello,
As you probably already read in the title I have a problem. Yesterday my loving MI6 fell on a stone and the screen broke. Fortunately the phone is still on.
The Screen will go on but I can only see pink lines and no image. Touch is not working. The fingerprint sensor seems to work randomly (I get a vibrate feedback) but I guess because of the cracks it doesn’t recognize my fingerprint.
My biggest concern now is to get the data of my phone. Of course, just connecting it to a computer doesn’t work because I would have to unlock the phone and set it to data transfer. Right now the computer recognizes the phone but the drive doesn’t show anything.
I thought about booting into TWRP and connecting it to the computer but TWRP also requires an unlock which I cannot try because of the broken touch.
Any ideas how I can get my data back?
Are there any adb commands that I can use?
I am on LOS15 (TWRP installed).
Thank you for your help!
Update:
Just wanted to let anyone know who get stuck with the same problem. I couldn’t get the data from the phone. I tried several things with data rescue tools and remote control tools for android but nothing worked.
So in the end I bought a new LCD screen on eBay and replaced it. Phone works great again and eventually I was able to access all my data.