[Q] HTC Desire 816 touchscreen not working - Desire HD Q&A, Help & Troubleshooting

I dropped my HTC Desire 816 twice today accidentally and the screen smashed.
The phone works fine but the touchscreen won't work. I have tried restarting the phone multiple times and everything.
Is there anything I can do to make the screen work (like maybe something has moved on the inside) or is the crack the issue and therefore I need to get it replaced? I'm fine having a smashed screen as long as the actual phone works.
Thanks!

You're in the wrong forum

zaboo said:
I dropped my HTC Desire 816 twice today accidentally and the screen smashed.
The phone works fine but the touchscreen won't work. I have tried restarting the phone multiple times and everything.
Is there anything I can do to make the screen work (like maybe something has moved on the inside) or is the crack the issue and therefore I need to get it replaced? I'm fine having a smashed screen as long as the actual phone works.
Thanks!
Click to expand...
Click to collapse
I assume it's issue with digitizer, Try replace digitizer and your device should good to go. And use bumper or avoid drop!
Should be like this: http://www.ebay.com/itm/Touch-Scree...e_Replacement_Parts_Tools&hash=item3ce450fa46
Find one for yourself and get replace it. Or head over to htc service center to get things done.

http://forum.xda-developers.com/desire-816
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Related

HTC Touch Diamond Screen not responding

Hi All,
My diamond screen suddenly stopped responding. The screen calibration is also not working. I tried a hard reset and after that, it stopped at the screen 'Tap the screen to setup your windows phone'. I am not even able to do that. Any help is appreciable. Thanks in advance.
jitheshg said:
Hi All,
My diamond screen suddenly stopped responding. The screen calibration is also not working. I tried a hard reset and after that, it stopped at the screen 'Tap the screen to setup your windows phone'. I am not even able to do that. Any help is appreciable. Thanks in advance.
Click to expand...
Click to collapse
Try re-flashing a rom, or maybe your touch screen (digitizer) needs replacing, if you do this yourself i would recommend buying the digitizer and lcd together as one, it will make a whole lot easier trust me lol. The lcd screen is easy to break.
Had this problem, too, but since I couldn't get back to stock SPL at that time I put my Diamond into a shelf for about 2 days.
When I then tried to get back to stock SPL the screen suddenly responded again.
So, try to take off the battery for a long time (more than a day) and hope it recovers.
Didn't have the problem again.
Change the Touch Screen
jitheshg said:
Hi All,
My diamond screen suddenly stopped responding. The screen calibration is also not working. I tried a hard reset and after that, it stopped at the screen 'Tap the screen to setup your windows phone'. I am not even able to do that. Any help is appreciable. Thanks in advance.
Click to expand...
Click to collapse
I had a similar problem solved with changing the touch screen since the phone was under warranty I have to revert to the stock SPL and stock ROM before I gave it for service. If your phone is not under warranty you can buy the touch screen from ebay.com with a manual and all required instruments for replacing the same.
This happened to me because I was talking to someone over an hour in a humid place which caused sweat to get into the phone through the speakers.
Regards,
V.Balaji
Solution
Okay, I've just had this problem with an HTC Touch, and I think this works with any HTC that has a "digitizer" rather than an all-in-one touchscreen (I think newer phones have digitisers).
I'm not sure if this will always work, but I've just done it - sometimes the inactive touch screen is "broken" because the layers are stuck together (so the phone can't tell where the touch is, hence unresponsive). With mine, I looked at the screen side on and could see a kind of "oily" patch in the light.
The solution is to get masking/gaffa tape - the very sticky brown one. Stick it down on the screen/digitizer and then keep pulling it off - this pulls the layers from each other. I kept repeating this lots before it worked - and in the end I pulled the top layer completely off (I think you should pull from the top of the phone, as the layers need to be attached at the bottom of the screen/digitizer). Once it pulled away, I gently lay it back down (after panicking!!) and hey presto it started working again.
Good luck!
salterlee said:
Okay, I've just had this problem with an HTC Touch, and I think this works with any HTC that has a "digitizer" rather than an all-in-one touchscreen (I think newer phones have digitisers).
I'm not sure if this will always work, but I've just done it - sometimes the inactive touch screen is "broken" because the layers are stuck together (so the phone can't tell where the touch is, hence unresponsive). With mine, I looked at the screen side on and could see a kind of "oily" patch in the light.
The solution is to get masking/gaffa tape - the very sticky brown one. Stick it down on the screen/digitizer and then keep pulling it off - this pulls the layers from each other. I kept repeating this lots before it worked - and in the end I pulled the top layer completely off (I think you should pull from the top of the phone, as the layers need to be attached at the bottom of the screen/digitizer). Once it pulled away, I gently lay it back down (after panicking!!) and hey presto it started working again.
Good luck!
Click to expand...
Click to collapse
Thanks alot the method really worked , i really owe you dude thanks again
Putting the phone in the fridge makes screen work!
I know this is an old thread but why does putting the phone in the fridge for a few minutes make the touch screen work? Even if I put it out of a moving car and it cools down, then it works for a bit.
Anyone know why this is and how I can fix the phone permanently?

HTC Vouge Screen Issues

Heyy guys, so I dropped my phone the other day and now the screen doesn't exactly work. It's not responsive or anything, Its happened before (except without dropping it) and all i did was just re-install the ROM and it worked great. I tried to reinstall the ROM now and its stuck on the screen alignment page. I can receive calls and the buttons still work, just the screen doesn't work what so ever.
What can I do?
Thanks!
Legerity said:
Heyy guys, so I dropped my phone the other day and now the screen doesn't exactly work. It's not responsive or anything, Its happened before (except without dropping it) and all i did was just re-install the ROM and it worked great. I tried to reinstall the ROM now and its stuck on the screen alignment page. I can receive calls and the buttons still work, just the screen doesn't work what so ever.
What can I do?
Thanks!
Click to expand...
Click to collapse
sounds like the digitizer is busted if you have a warranty i would get the phone replaced, or you could go the route of goin to ebay paying 20-30 bucks and replacing it yourself. i have replaced the digitizer for my old wing it wasnt 2 hard if you are gentle and have the knowledge(have taken apart electronics before) i would go the first route before ebay though. just my $0.02

[Q] No display but everything else works

Hi,
Don't know if anyone else has experienced this problem. I bought a HOX as a second phone to mess with and possibly develop on (have another HOX as main phone). was cheap as someone had put hole in battery trying to pull apart so didn't expect it to work. Long story short new batt and worked fine, unlocked bootloader, flashed CWM, backed up original HTC Rom, flashed viper x 4.0.0 no worries. Then a friend broke her HOX screen, told her she could have mine and checked with my supplier which LCD/Digitizer was compatible ( supplier came back with sharp screen).
Had a spare one lying around so put it in and "woke up phone" - only home screen lights worked so put my original screen back in and "woke up phone again" - same problem so put sharp screen in and rebooted phone - still no display, once booted swapped screens and woke up phone again and got display- until phone went to sleep again and now cant get any display at all. Everything else works as per normal except no display.
Can lock/unlock bootloader, flash stock recovery and CWM, using my good phone as a template to navigate CWM I think I even managed to restore original HTC Rom. Lock screen can be unlocked and PC will see the SD extension, charge etc.
HELP has anyone had this problem. Have tried Heating chips/cleaning/putting in freezer as another post had had success with but still same problem.
Looks like a mainboard problem to me. Have had it also, first they replaced the screen, with no result.
webpatrick said:
Looks like a mainboard problem to me. Have had it also, first they replaced the screen, with no result.
Click to expand...
Click to collapse
That's what I'm starting to think the problem is.
Thanks for the response.
looks like I have an expensive flash drive now.

Black Screen HTC One (M8)

I'm having trouble with my HTC One M8.
It wouldn't read the sim card, so I replaced the screen as this was also broken so thought I might as well kill two birds. However after finishing the repair now the screen is completely black, it will boot as per usual and touch will respond as it should. Just nothing appears :'( . Any advice as to what I should try? I've taken the screen back off and cleaned all the connections etc, so I've got no idea what the issue could be.
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Hello folks,
I have had my HTC M8 Dual sim for over a year now and had no problem with it whatsoever. On January I think I had an official Android upgrade after that top screen started malfunctioning. It was like I am pressing with finger on top of screen all the time. And then, the same area stopped responding to touches at all. Screenshots with screen test is attached.
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I had the same happen on a One V, I had to replace the screen to fix it. The digitizer was damaged by something. The phone did experience a few drops, and was in my pocket when I fell.
The connection inside may have come loose as well. It is something that can only be fixed by opening it up at this point.

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