Heyy guys, so I dropped my phone the other day and now the screen doesn't exactly work. It's not responsive or anything, Its happened before (except without dropping it) and all i did was just re-install the ROM and it worked great. I tried to reinstall the ROM now and its stuck on the screen alignment page. I can receive calls and the buttons still work, just the screen doesn't work what so ever.
What can I do?
Thanks!
Legerity said:
Heyy guys, so I dropped my phone the other day and now the screen doesn't exactly work. It's not responsive or anything, Its happened before (except without dropping it) and all i did was just re-install the ROM and it worked great. I tried to reinstall the ROM now and its stuck on the screen alignment page. I can receive calls and the buttons still work, just the screen doesn't work what so ever.
What can I do?
Thanks!
Click to expand...
Click to collapse
sounds like the digitizer is busted if you have a warranty i would get the phone replaced, or you could go the route of goin to ebay paying 20-30 bucks and replacing it yourself. i have replaced the digitizer for my old wing it wasnt 2 hard if you are gentle and have the knowledge(have taken apart electronics before) i would go the first route before ebay though. just my $0.02
Related
Hi All,
My diamond screen suddenly stopped responding. The screen calibration is also not working. I tried a hard reset and after that, it stopped at the screen 'Tap the screen to setup your windows phone'. I am not even able to do that. Any help is appreciable. Thanks in advance.
jitheshg said:
Hi All,
My diamond screen suddenly stopped responding. The screen calibration is also not working. I tried a hard reset and after that, it stopped at the screen 'Tap the screen to setup your windows phone'. I am not even able to do that. Any help is appreciable. Thanks in advance.
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Click to collapse
Try re-flashing a rom, or maybe your touch screen (digitizer) needs replacing, if you do this yourself i would recommend buying the digitizer and lcd together as one, it will make a whole lot easier trust me lol. The lcd screen is easy to break.
Had this problem, too, but since I couldn't get back to stock SPL at that time I put my Diamond into a shelf for about 2 days.
When I then tried to get back to stock SPL the screen suddenly responded again.
So, try to take off the battery for a long time (more than a day) and hope it recovers.
Didn't have the problem again.
Change the Touch Screen
jitheshg said:
Hi All,
My diamond screen suddenly stopped responding. The screen calibration is also not working. I tried a hard reset and after that, it stopped at the screen 'Tap the screen to setup your windows phone'. I am not even able to do that. Any help is appreciable. Thanks in advance.
Click to expand...
Click to collapse
I had a similar problem solved with changing the touch screen since the phone was under warranty I have to revert to the stock SPL and stock ROM before I gave it for service. If your phone is not under warranty you can buy the touch screen from ebay.com with a manual and all required instruments for replacing the same.
This happened to me because I was talking to someone over an hour in a humid place which caused sweat to get into the phone through the speakers.
Regards,
V.Balaji
Solution
Okay, I've just had this problem with an HTC Touch, and I think this works with any HTC that has a "digitizer" rather than an all-in-one touchscreen (I think newer phones have digitisers).
I'm not sure if this will always work, but I've just done it - sometimes the inactive touch screen is "broken" because the layers are stuck together (so the phone can't tell where the touch is, hence unresponsive). With mine, I looked at the screen side on and could see a kind of "oily" patch in the light.
The solution is to get masking/gaffa tape - the very sticky brown one. Stick it down on the screen/digitizer and then keep pulling it off - this pulls the layers from each other. I kept repeating this lots before it worked - and in the end I pulled the top layer completely off (I think you should pull from the top of the phone, as the layers need to be attached at the bottom of the screen/digitizer). Once it pulled away, I gently lay it back down (after panicking!!) and hey presto it started working again.
Good luck!
salterlee said:
Okay, I've just had this problem with an HTC Touch, and I think this works with any HTC that has a "digitizer" rather than an all-in-one touchscreen (I think newer phones have digitisers).
I'm not sure if this will always work, but I've just done it - sometimes the inactive touch screen is "broken" because the layers are stuck together (so the phone can't tell where the touch is, hence unresponsive). With mine, I looked at the screen side on and could see a kind of "oily" patch in the light.
The solution is to get masking/gaffa tape - the very sticky brown one. Stick it down on the screen/digitizer and then keep pulling it off - this pulls the layers from each other. I kept repeating this lots before it worked - and in the end I pulled the top layer completely off (I think you should pull from the top of the phone, as the layers need to be attached at the bottom of the screen/digitizer). Once it pulled away, I gently lay it back down (after panicking!!) and hey presto it started working again.
Good luck!
Click to expand...
Click to collapse
Thanks alot the method really worked , i really owe you dude thanks again
Putting the phone in the fridge makes screen work!
I know this is an old thread but why does putting the phone in the fridge for a few minutes make the touch screen work? Even if I put it out of a moving car and it cools down, then it works for a bit.
Anyone know why this is and how I can fix the phone permanently?
Hello everyone,
Basically went to unlock my phone today and touch screen is not responding, however the hardware buttons work fine. Now i've done some research and found other posts of people with the same problem, however their touchscreen problems seem to be fixed(temporarily, at least) with a battery pull.. mine however is still unresponsive after half a day and multiple battery pulls.
Id rather not have to send in for certified to replace an otherwise perfectly working phone.
Any ideas/suggestions would be greatly appreciated!
bigdeezer20 said:
Hello everyone,
Basically went to unlock my phone today and touch screen is not responding, however the hardware buttons work fine. Now i've done some research and found other posts of people with the same problem, however their touchscreen problems seem to be fixed(temporarily, at least) with a battery pull.. mine however is still unresponsive after half a day and multiple battery pulls.
Id rather not have to send in for certified to replace an otherwise perfectly working phone.
Any ideas/suggestions would be greatly appreciated!
Click to expand...
Click to collapse
are u undervolting?
Nope, sorry forgot to say. Completely stock never unlocked or rooted.
Also i tried getting into recovery to try and do a factory reset but when i select recovery i just get the android on his back with the red triangle..
so instead i just went through the steps and unlocked the bootloader and booted up (in order to give me the factory reset without having to touch the screen)
It unlocked and booted up fine but still no response..
No new recent app installed and never had this happen before.
Mine did this after a few days of owning it, and luckily the store took it back and swapped it out with a perfectly working unit. Is yours within a few weeks of purchase?
Figured this out randomly. Remove battery cover. With phone turned on, press on the area to the to the left of the camera lens until the screen is responsive. My screen becomes unresponsive when the phone is dropped and this fixes it.
dailong said:
Figured this out randomly. Remove battery cover. With phone turned on, press on the area to the to the left of the camera lens until the screen is responsive. My screen becomes unresponsive when the phone is dropped and this fixes it.
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Click to collapse
hrmm this does not seem to fix either. I also have never dropped my phone, although this seems to be worrisome if the issue is hardware related.
@ tmellen i purchased the phone from amazon and am a few days past my return date :-/
Guess ill just give them a call and hope for the best. Thanks for the ideas everyone.
(update) called amazon and they are sending me a brand new phone.
Knowing this i thought i'd try dailong's method again only this time i was quite a bit more "rough" with pressing down on that area, and it actually worked!
Ill still be taking the new phone once it gets here but for anyone who is having this problem there's a sweet spot on the left edge of the phone towards the top (looking at it with the back cover off) there should be a circle shape. press on that area really hard and it should fix.. weird
Experienced the same on my GSM version a few minutes ago. I had to call my mobile to get it to respond. After that it worked again as normal. I'll see if I get this issue again in the next few days. Hope it's just random
Had the same happen earlier to mine and I was on AOKP. I've had this happen to other phone before, shouldn't be a a cause for alarm unless it happens very frequently. Btw, next time it happens to me I'll give that left side of the camera trick a try.
mine got fixed by removing battery.
Good morning to all ..
I want to ask if anyone of you has the same problem: when I leave the galaxy nexus in charge in the night (all night) in the morning, when the alarm rings, I can not turn off the alarm because I can not use the phone, because I can not unlock the phone, if I touch the ring in the lock screen, nothing happens, as if the touch screen does not work but if i wait a while(15-30-60 seconds) it will wake up and i can re-use my phone.. and this problem has also occurred at other times... without the phone was in charge..in the afternoon, I could not answer a call arriving(not often).. let me say this thing that perhaps can be decisive, that my cell was 2 times under warranty, the first replacement for faulty screen (ehm...) and the second time because when they replaced the display does not have removed blue film that protects the far side of the screen next the front camera(i get i blue overlay effect on front camera images lol)..than i send it in warranty again.
it may be caused by the rom/kernel? if not, how you recommend to act?
ps: I was wondering also .. if when they replaced the display have replaced only the AMOLED part or also the glass and the multi-touch ... because the glass was intact and the multitouch worked.. is a single body or are separate pieces? Also remember that the phone stank of "liquid crystal" because they were leaked (this was the fault of the display, it was broken..) it might have caused the malfunction of the touch sporadically?
from what ive read sometimes rom's can screw up functions like camera etc, but if there tried and tested not sure why it would be a prob.
i would go down the warranty route personally.
big_mike_aka_mike said:
from what ive read sometimes rom's can screw up functions like camera etc, but if there tried and tested not sure why it would be a prob.
i would go down the warranty route personally.
Click to expand...
Click to collapse
mmmmmmmh...is the last resort .. I would avoid because they put us a month to fix it! this is the third time i would send it in the warranty .... almost makes me want to let them replace it with another device ... I fear them have ruined ...
what is your min mhz set to?
I had a similar problem with my old cappy running CM9. I had to restore it via Odin and start from scratch then it worked and didn't have that issue again. My suggestion would be to go back to 100% stock and then customize it again. It may or may not help but it is worth a shot.
sent from my GSM Galaxy Nexus
I just sent mine into Samsung for repair, due to the same thing happening. It started off that if I pulled the battery I could get it to work, but eventually it got to the point where that woudln't even work. Between this happening and the fact that I returned another one due to the out going audio dropping, I am starting to loose faith in the GNex.
Zepius said:
what is your min mhz set to?
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i use 384Mhz (franco kernel first frequengy step) minimium frequency @ ondemand governover...isn't it the stock minimium frequency?
@thephoneguyusa i have tried... but i got the same thing with all stock, flashing factory images got from http://code.google.com/intl/it-IT/android/nexus/images.html ( i don't remember if i've rooted and changed the kernel, but i'm 99% sure that was all stock,maybe i'll give a try, again )
@HitchHiker my gnex crashed once (a good fall) and the display is ****ed .. but the glass and touch were intact ... is very sensitive .. but this is not good ... if I send, this will be the third time that I send it in for service since I bought it in December ... no good...
curiosity: attached the blue-film-front-camera-rendering-blue-effect-lol...
UPDATE:
I didn't use the charger last night and this morning I had the problem in question. But! I went to the bathroom to shower and the various routines gnex morning bringing with me, and I left the bathroom I wanted to use the phone, but! tataaaaan! the screen won't unlock...can humidity cause this problem?
my room is a bit wet because I live near the sea ...
perhaps too much humidity **** circuits of the touch .. or perhaps it is a contributing cause to a real defect of the display....
Hey guys i need some help please.
I opened my phone up a few weeks ago to blow out some dust that got in behind the screen. But when I put it all back together again. The phone wouldn't boot, but somehow i got it going again. But since then, whilst using the phone the screen will randomly stop responding and then the phone itself will just crash,
Now, when I go to reboot (I have to take battery out and back in) HTC spalshscreen comes on then the screen just slowly goes off within 15 secs (my splash screen is usually on for about 20 secs and the miui splash comes on straight after when working).
I have to keep rebooting until the phone comes on and then it would work fine for 1-2 days before it plays up again.
If trawled through similar problem but still can find an answer. Please help me out guys, I need to get my phone working again as I can't afford a new one as good as this.
If it helps I have been running on miui xj for about 8 months
Many thanks in advance
Hi i read the other day in the desire s threads and when u took the lcd screen off the digitizer (front of the phone) did u damage the tape glue around the edge that holds them both together? Because if u damage it even the slightest bit it and theres the tiniest gap, it will cause the screen to not work properly and give faulse/positive touchs and the phone to not work correct. Maybe this is not ur problem but i thought id say.
jmcclue said:
Hi i read the other day in the desire s threads and when u took the lcd screen off the digitizer (front of the phone) did u damage the tape glue around the edge that holds them both together? Because if u damage it even the slightest bit it and theres the tiniest gap, it will cause the screen to not work properly and give faulse/positive touchs and the phone to not work correct. Maybe this is not ur problem but i thought id say.
Click to expand...
Click to collapse
Well you theory does make sense, I didn't actually take the digitizer out but I did notice looking through the screen that theres a little gap there thats allowing all the dust to get in there. I have reinstalled ROMs a couple of times now but its still hit and miss. So you could be very right as I don't know what else the problem can be.
Thanks for the response cos I never would have thought of that. I'm gonna strip it properly now and hope to fix it :good:
Nope im still having problems. I reinstall the the rom and itll be ok for a few weeks maybe then itll go on the blink again.
Im starting to wonder if there an issue with the software somewhere. But ive been using this rom for ages and not had a problem with it untill now
Hi guys,
I'll try to keep this short : recently I fell on/with my z1 compact in my pocket, result a broken screen and touchscreen not responding anymore.
Took it to the phone repair shop, 120€ and hours later, they gave me a new screen and all seemed OK.
Unfortunately that wasn't the case. The touchscreen still randomly freezes up when I get a call and I have to do a hard reset to get things back to 'normal'.
This issue ONLY happens with phonecalls, incoming and outgoing...sometimes I can't pick up and sometimes I can not end the call.
The rest seems to be working fine.
I tried returning it (3 times now) but the guys at the shop seem not able to repair it, as the issue stills exists to this day.
I tried installing another dialer-app, no solution. Yesterday I tried a factory reset and all seemed good for a moment, until today. Same story, different day.
Are there any other options out there for me to try or is it goodbye z1 compact?
Thanks in advance.
This hapened to me yesterday, all by itself, no falls or physical damage whatsoever. I was getting a lot of phanthom touches in the last few weeks in that exact area and now its unresponsive to the touch.
I went to a few phone service shops today and got the same response from all of them: no guarantee that the screen would work even after replacement.
For me one thing is sure, sony - never again
Anyone know if its possible to replace or even remove the factory dialer app?
Ive tried installing a couple of others (playstore) but they always seem to still use the factory dialer app for the actual calling..? (Which is useless of course)
I think this is probably the last thing I can do to try and 'fix' my issue?
karamancho said:
This hapened to me yesterday, all by itself, no falls or physical damage whatsoever. I was getting a lot of phanthom touches in the last few weeks in that exact area and now its unresponsive to the touch.
I went to a few phone service shops today and got the same response from all of them: no guarantee that the screen would work even after replacement.
For me one thing is sure, sony - never again
Click to expand...
Click to collapse
Even I had the same problem as mentioned here. Why won't screen work after replacement? Won't the part be new?
Mirhawk said:
Even I had the same problem as mentioned here. Why won't screen work after replacement? Won't the part be new?
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Click to collapse
I have no idea, those were the words of the repair shop owner. It's hard for me to spend 30-40 euros on a part that has no guarantee of working.
To make things worse, 2 days ago my power button also stoped working. I'm so done with sony