Develop Bugs

Phone identity

I have ported my number from 3 to T-mobile and the porting went ahead yesterday, and everything is ok in terms of calling, receiving calls.
However when I check Settings, About Phone, Phone identity, to old number (T-mobil) shows up.
I have switched it off and back on, I've removed battery & sim, but still old number showing.
Thoughts?

Same for me...not overly bothered tho

it's because the new SIMs come with their own number programmed into the SIM.
You could change this on Windows Mobile by using the SIM manager and in the menu you had an option to change the 'My Numbers' stored on the SIM.
Don't know of any way to do this on Android.
Anyway, just save your number in the contacts list in 'Me'.
It really is nothing to worry about, but you can go ahead and dump the SIM into another phone to change the number if you really want to....

It's annoying when you know it's wrong isn't it?
Mine read 'Unknown' so I took my SIM out, jammed it into my spare WM phone and programmed it in SIM Manger as mentioned above.
Android still reports it as 'Unknown', I can't win

Yes I definitely want to change it... uhhh So no app for Android does this yet?

Rusty! said:
It's annoying when you know it's wrong isn't it?
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Depends. Personally, this wouldn't bother me in the slightest. My last windows mobile phone said unknown for the whole time i had it. Made no difference to me whatsoever. but that's just me. I have other stuff to get annoyed about
I guess it just can't read it from the SIM for some reason if it's still showing as unknown. And AFAIK there is no app for it. Although maybe someone else here knows otherwise?

My phone doesn't know my phone number

I don't know if it's going to be an issue eventually, i can still receive calls and make them, however, when i look in the settings. My number doesn't appear.
when i go in the information menu *#*#4636#*#* my number is blank as well.
Is this the same for everyone?

T-Mobile SGII t989
I have the same exact issue. *shrugs* someone at t-mobile said it was okay. I work for sprint, it doesn't sound right to me. Keep me updated and I'll keep you updated.
Rob

Mine is showing then phone number, do you have the updated sim card? And are you running a custom ROM?

if ur # isnt showing im guessing its something to do with sim card

Well they changed my SIM card when i bought the phone. That's all i can say, it's a different sim, the chip itselft is half the size than it used to be.

kriEv said:
Well they changed my SIM card when i bought the phone. That's all i can say, it's a different sim, the chip itselft is half the size than it used to be.
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Click to collapse
It won't cause any issues but it does have to do with the sim card. My phone says the same thing and has a new sim card as well. Call customer care and see if tech support has an answer for this.

kriEv said:
I don't know if it's going to be an issue eventually, i can still receive calls and make them, however, when i look in the settings. My number doesn't appear.
Is this the same for everyone?
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Click to collapse
Was the same for me (Telus). Some googling revealed that CM7 had a GUI option that could update the SIM card so I flashed that on my old Desire, put the SIM in it and set the phone number. Swapping the SIM back into the SG2X now correctly shows the phone number under My Number.

My number didn't show until I called a T-mo CSR and had them get rid of that blasted "web guard" crap. I noticed my number showed up sometime after the CSR intructed me to reboot and the 4hrs they said to wait for changes to take effect.
Sent from my SGH-T989 using xda premium

this solution worked for me :
go to the contacts application
touch menu ( lower left button = )
more
settings
own numbers
menu
create
enter your number
optionally enter a name
touch save
power off the phone
power on the phone
verify the change by going to menu > settings > about phone > status : phone nr or *#*#4636#*#*

GNex doesn't know it's own phone no.

I don't think this is normal, but... Is it normal? because it hasn't been recognizing the phone number from the time I first started it up..
Nevertheless, I can still do anything that a normal phone would do.. like text, 3g, calls. It doesn't affect any of my day-to-day uses at all.
(some of the text on the screenie's is in Japanese b/c I use Jp language settings)
Thanks in advance

It's normal.

Mach3.2 said:
It's normal.
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Are you sure it's normal? Mine displays my number in the "My phone number" field.

My phone number is 'unknown' according to my gnex. Always has been that way. Probably sim and/or carrier related.
Sent from my Galaxy Nexus using Tapatalk 2

Yeah as long as your IMEI shows, you're good to go. Mine displays my number but its most likely related to the carrier as the person above me noted.

Phone number "Unknown"

Just curious because this question has been raised a few times.
How many of you have your phone number listed as 'unknown' in settings and how many of you have your actual number? (without adding a mod or writing to the sim on a different phone)
e.g. You put your sim in the phone and it just showed up?

Mine is unknown, but doesn't really bother me as I know my number anyway...funnily enough my Nexus 5 did show it

grentuu said:
Just curious because this question has been raised a few times.
How many of you have your phone number listed as 'unknown' in settings and how many of you have your actual number? (without adding a mod or writing to the sim on a different phone)
e.g. You put your sim in the phone and it just showed up?
Click to expand...
Click to collapse
Mine shows but my iPhone wrote it to the Sim card previously.

My number shows. Was a new SIM with this phone.
Sent from my HTC One_M8 using Tapatalk

[Q] E980: "Your phone is not personalized"

This has been a royal PITA so far (NIB AT&T, for use on Metro/T-Mobile). I've slowly fixed issues to get towards a working phone, but am not there yet. Fixed the access point entries not saving issue. Created an APN with numbers taken from my other working phone. My phone number is now back, listed under status. The wrong IMEI was there without a SIM, but went blank when the SIM was inserted. Now there is the wrong IMEI there no matter if the SIM is in or not. I also have a signal now, which wasn't the case before. I can also search for networks in the area & it returns several. No incoming calls, & outgoing calls gives me an "Emergency calls only" pop-up. It seems the issue I have left are not being able to connect to a network, which I thought might be a carrier lock issue, possibly tied to the mismatched IMEI's. That brings me to the post title. If I keypad in 2945#*980# I get to the unlock screen that says "SIM unlock process". There are 5 choices to click on, but everyone returns "Your phone is not personalized", with a dismiss button underneath that statement. Does the SIM need to be rewritten to match the one in the battery compartment?, & what to do about the SIM unlock screen?

The phone was off overnight with no SIM installed. Fired it up & the screen said the SIM was missing, turn off, insert SIM, restart. I did that & now the message "phone not allowed mm#6" is on the screen.

Need to get it unlocked.
Sent from my LG-E980 using XDA Free mobile app

henslo said:
Need to get it unlocked.
Sent from my LG-E980 using XDA Free mobile app
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Click to collapse
Via USB?

Google cell unlocker. For a small fee you can get unlocked.
Sent from my LG-E980 using XDA Free mobile app

henslo said:
Google cell unlocker. For a small fee you can get unlocked.
Sent from my LG-E980 using XDA Free mobile app
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If you reread the OP you will see that it's not possible. I'd have a code, but also 5 greyed out areas where it would not be possible to enter it.

Ok.. Use Google. Your phone needs to be unlocked!
Sent from my LG-E980 using XDA Free mobile app

henslo said:
Ok.. Use Google. Your phone needs to be unlocked!
Sent from my LG-E980 using XDA Free mobile app
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Click to collapse
I've spent the last month using Google. The only thing I've come up with is possibly something like an Octoplus box to unlock it via USB, but no definitive answer yet.

I forgot to state that I contacted the seller & they didn't want the phone back. They directed me to a service center. I sent the phone out & received it back a few days ago. They voided my warranty & told me I was SOL. Now I'm thinking I need to buy something like an Octoplus Box, but can't get a definitive answer on whether it will work or not on my issues. Skip forward to today. Found a local place, visited them, & was told the phone is indeed unlocked. A prepaid AT&T SIM card connected to the network. A call to Metro resulted in them registering the screen IMEI to their network. The phone now works with my SIM card. Problem solved. That doesn't say much for the customer service of the seller or the warranty company.