Develop Bugs

Help some one may have cloned my phone

Ok I was on the net putting my meid online to see if some one can help me unlock my phone for free and will now my phone says its in Canada when in not Verizon looked and says they dont know why my phone is saying that and my phone will ring over and over then it will stop then will do it a few after so some ones calling my phone and I can not pic it up at all I need some info on what to do help me plezzz
Sent from my R800x using XDA App

[Q] MMS doesn't work. :(

I purchased a Galaxy s3 on ebay, SGH-i747 AT&T. ICS 4.0.4 Stock ROM
I used the sim from my old phone and chopped it down, everything worked except MMS. Here is what I've done to try to resolve the issue in order. I searched around the forums and many of the solutions that have been posted were for other types of phones or carriers, the rest didn't work for me.
1. I disabled some of the apps in the stock rom (I haven't flashed a new ROM)
2. I went to an AT&T store and got a micro sim to see if this would resolve it, nope...
3. Installed "SIM Info" from the play store and it shows "SIM Operator Name: Unknown" and "Network Operator Name: Unknown". I have another active AT&T phone (S2 with Paranoid) and SIM Info on it shows "AT&T" where the S3 shows "Unknown". Wondering if this might be the issue, but how can I fix that?
4. I checked the APN and all seems in order, I even copied the APN settings from my other phone. When I go into the network operators and search, no search option comes up, just a grayed out "default settings" thing. I'm not sure if this is normal for a stock ROM.
5. I rooted the phone and put TWRP and SuperSU on it.
6. Installed gApps (first I put on the JB edition by mistake lol, but I fixed that).
Also, I'm not sure if this is a stock rom thing, but the signal bar is always gray, not sure if it is supposed to go blue or not. I do get indicators that 4G is connecting when trying to send MMS. So what can I do? I don't want to install a new ROM on this phone because it is for my wife, but out of the box with the stock ROM MMS isn't working. Is this something that I need to take into the AT&T store and just tell them it is broken and hope they have a solution?

p0wd3r said:
I purchased a Galaxy s3 on ebay, SGH-i747 AT&T. ICS 4.0.4 Stock ROM
I used the sim from my old phone and chopped it down, everything worked except MMS. Here is what I've done to try to resolve the issue in order. I searched around the forums and many of the solutions that have been posted were for other types of phones or carriers, the rest didn't work for me.
1. I disabled some of the apps in the stock rom (I haven't flashed a new ROM)
2. I went to an AT&T store and got a micro sim to see if this would resolve it, nope...
3. Installed "SIM Info" from the play store and it shows "SIM Operator Name: Unknown" and "Network Operator Name: Unknown". I have another active AT&T phone (S2 with Paranoid) and SIM Info on it shows "AT&T" where the S3 shows "Unknown". Wondering if this might be the issue, but how can I fix that?
4. I checked the APN and all seems in order, I even copied the APN settings from my other phone. When I go into the network operators and search, no search option comes up, just a grayed out "default settings" thing. I'm not sure if this is normal for a stock ROM.
5. I rooted the phone and put TWRP and SuperSU on it.
6. Installed gApps (first I put on the JB edition by mistake lol, but I fixed that).
Also, I'm not sure if this is a stock rom thing, but the signal bar is always gray, not sure if it is supposed to go blue or not. I do get indicators that 4G is connecting when trying to send MMS. So what can I do? I don't want to install a new ROM on this phone because it is for my wife, but out of the box with the stock ROM MMS isn't working. Is this something that I need to take into the AT&T store and just tell them it is broken and hope they have a solution?
Click to expand...
Click to collapse
Doesn't work...
Doesn't send?
Error after sending?
Recipient doesn't get it but your phone says sent?
Stock MMS?
3rd party app?
Sent from my SGH-I747 using xda app-developers app

KorGuy123 said:
Doesn't work...
Doesn't send?
Error after sending?
Recipient doesn't get it but your phone says sent?
Stock MMS?
3rd party app?
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Does not send. Eventually fails, and I can't see any error message.
Does not receive, the download button is there, but it never downloads.
No one receives any MMS from this phone, nor any kind of indicator that a message has been sent from it.
Stock MMS and third party app (handscent) both act the same.

Bump
Any ideas? Would logs help? Where can I find them?

You chopped down the sim? As in you cut a big sim down to size?
That might be your problem...
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

luc.highwalker said:
You chopped down the sim? As in you cut a big sim down to size?
That might be your problem...
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
As mentioned, I got a new sim from AT&T after I cut the old SIM down to the micro size and the problem is still there. However, I cannot rule out the SIM being the issue, since SIM Info shows the newtwork operator info as "Unknown". So I guess I should go to the carrier again and get another SIM? Internet, SMS and calls work great on it, just MMS fails. Very puzzling...

p0wd3r said:
I purchased a Galaxy s3 on ebay, SGH-i747 AT&T. ICS 4.0.4 Stock ROM
I used the sim from my old phone and chopped it down, everything worked except MMS. Here is what I've done to try to resolve the issue in order. I searched around the forums and many of the solutions that have been posted were for other types of phones or carriers, the rest didn't work for me.
1. I disabled some of the apps in the stock rom (I haven't flashed a new ROM)
2. I went to an AT&T store and got a micro sim to see if this would resolve it, nope...
3. Installed "SIM Info" from the play store and it shows "SIM Operator Name: Unknown" and "Network Operator Name: Unknown". I have another active AT&T phone (S2 with Paranoid) and SIM Info on it shows "AT&T" where the S3 shows "Unknown". Wondering if this might be the issue, but how can I fix that?
4. I checked the APN and all seems in order, I even copied the APN settings from my other phone. When I go into the network operators and search, no search option comes up, just a grayed out "default settings" thing. I'm not sure if this is normal for a stock ROM.
5. I rooted the phone and put TWRP and SuperSU on it.
6. Installed gApps (first I put on the JB edition by mistake lol, but I fixed that).
Also, I'm not sure if this is a stock rom thing, but the signal bar is always gray, not sure if it is supposed to go blue or not. I do get indicators that 4G is connecting when trying to send MMS. So what can I do? I don't want to install a new ROM on this phone because it is for my wife, but out of the box with the stock ROM MMS isn't working. Is this something that I need to take into the AT&T store and just tell them it is broken and hope they have a solution?
Click to expand...
Click to collapse
there's your problem. It doesn't communicate with google servers (grey vs blue). a little google search (or xda search) will give you the ''how to fix''. Just last week, I made a post about it here but can't remember the solutions specificly.

BWolf56 said:
there's your problem. It doesn't communicate with google servers (grey vs blue). a little google search (or xda search) will give you the ''how to fix''. Just last week, I made a post about it here but can't remember the solutions specificly.
Click to expand...
Click to collapse
Ok cool, I thought it should be blue... Is this the thread you are talking about? http://forum.xda-developers.com/showthread.php?t=2102674
If so, your steps are as follows...
BWolf56 said:
1- Just restart the phone without the SIM card, and connect to some WiFi network, so you can login to your Google Account. It will log you into the account, and then you can put the SIM card back.
2- Add YouTube app and login with gmail account
Go into Gmail App and add account if needed.
Sign into Gmail account wither username and password
Go through login process
3- Hard reset your phone. You will lose all information that is currently on your phone when you do this.
Select Settings -> Security -> Factory Data Reset
Once the phone reboots, input your google account information when the phone asks for it.
Click to expand...
Click to collapse
I'm not sure if this will help, but I will give it a try. I am able to open all of the google apps including the play store and gmail and they are synced up correctly. The calendar seems to be having issues though, so it might also be related. Will this correct the SIM Info message of unknown network?

I tried Step 1 and 2, both passed fine, signal still gray, and still no MMS.
I am reluctant to do a hard reset, only because it is my wife's phone, and she gets annoyed when having to get her wall papers n stuff again. lol I might tell her to just deal with it at this point though. However, pending step 3, if it still doesn't work, and the SIM card still shows unknown network, what options are left? Go to the carrier?

Possible that the phone is bad, maybe that's why the seller sold it, knowing it was a bunk phone. Worst case you can send it in for warranty. Curious, are either of the water marks on the phone pink? My wife dropped a phone in the bath a while back and started having issues with the SIM randomly not being recognized and then not having data (it wasn't her s3,I think it was a vivid.)
Sent from my SAMSUNG-SGH-I747 using xda premium

p0wd3r said:
I tried Step 1 and 2, both passed fine, signal still gray, and still no MMS.
I am reluctant to do a hard reset, only because it is my wife's phone, and she gets annoyed when having to get her wall papers n stuff again. lol I might tell her to just deal with it at this point though. However, pending step 3, if it still doesn't work, and the SIM card still shows unknown network, what options are left? Go to the carrier?
Click to expand...
Click to collapse
Carrier will either factory reset your phone or give you another SIM. One last thing I can think of is that your MMS are blocked (not in your contract). So that could be something to check with your carrier (or on contract).
theraffman said:
Possible that the phone is bad, maybe that's why the seller sold it, knowing it was a bunk phone. Worst case you can send it in for warranty. Curious, are either of the water marks on the phone pink? My wife dropped a phone in the bath a while back and started having issues with the SIM randomly not being recognized and then not having data (it wasn't her s3,I think it was a vivid.)
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
I doubt it's the case here as everything else but MMS works. A damaged SIM or connector won't only block those and let the rest work :silly:

BWolf56 said:
I doubt it's the case here as everything else but MMS works. A damaged SIM or connector won't only block those and let the rest work :silly:
Click to expand...
Click to collapse
Just speaking from experience, I've seen it happen first hand... voice and sms will gimp over a connection sans data, mms on the other hand won't. It was confirmed that the issue my wife had with her phone was a shorted out contact point in the SIM tray. Additionally, the op said he cut down the original SIM, it's possible he didn't do something right and physically damaged something.
I work in an profession that requires me to trouble shoot issues constantly, I learned long ago never to assume that something, regardless of how silly or implausible it may seem, May not be the culprit... we know a few facts...
the phone was purchased second hand.
The SIM card was cut and the phone is not correctly reporting the status of the SIM.
SIM has been replaced, not correcting the issue.
Apn settings have been verified.
No factory reset has been performed.
Now, SIM cards and trays can be very finicky, I have seen a couple phones with bad SIM ports... the issue the op is having may not be related to water damage, but I have seen it happen and there is no reason to discount it until verified.
Sent from my SAMSUNG-SGH-I747 using xda premium

Are you sure it isn't an APN issue? You might want to go into Settings -> Mobile Networks -> and Network Operators and run a search. Then you can check the APN to make sure it is set correctly for MMS.

thacounty said:
Are you sure it isn't an APN issue? You might want to go into Settings -> Mobile Networks -> and Network Operators and run a search. Then you can check the APN to make sure it is set correctly for MMS.
Click to expand...
Click to collapse
True, if it's Straight Talk, you'll need to manually add the MMS APN. I have to do this with pretty much any phone I use, though some ROMs will include ST APN settings.

Thank you all for your input. I'm going to do a factory reset on the phone tonight (if she'll ever get off of the damn thing! lol) and I'll post an update after that. If the SIM still reports that the network is unknown, I'll get a replacement SIM. If it still doesn't work, I'll go on the hunt for a SIM port replacement, but first things first. thanks again, I'll be updating shortly.
Oh, and it hasn't gotten wet, at least the indicators don't show that it has.

p0wd3r said:
Thank you all for your input. I'm going to do a factory reset on the phone tonight (if she'll ever get off of the damn thing! lol) and I'll post an update after that. If the SIM still reports that the network is unknown, I'll get a replacement SIM. If it still doesn't work, I'll go on the hunt for a SIM port replacement, but first things first. thanks again, I'll be updating shortly.
Oh, and it hasn't gotten wet, at least the indicators don't show that it has.
Click to expand...
Click to collapse
Check APN's before factory reset.

I had a similar issue, I had to call AT&T and have them give me the correct settings to put in under the "message setting" option under the messaging app settings.

TehWez said:
I had a similar issue, I had to call AT&T and have them give me the correct settings to put in under the "message setting" option under the messaging app settings.
Click to expand...
Click to collapse
Can you tell me what settings those are? Also, what APN settings do you have?
Funny, MMS suddenly started working, both outgoing and incoming, but SIM Info still shows network operator unknown. :S I'm afraid that this issue is going to come back... I'm still leaning toward going into an AT&T store and getting a third SIM...

No Sim Detected

Hey guys,
So I just got a used Note 2. When I picked it up, it was working fine. We then reset it and I tried my sim card and the no sim warning came up. Tried the sellers sim and same thing. I bought it anyway thinking that I could fiddle around with it. I've seen some other threads about this problem and most people suggest flashing a full Rom in ODIN, but there weren't ever any follow up posts to confirm if it worked.
I've tried flashing the emergency restore firmwares, but I still have this problem. I don't think the SIM contacts are damaged since I can see them and they look fine. Is there anything else you can suggest for me to do? Or am I stuck with a really small tablet that has no phone purposes?

It has not been blocked? Or maybe it's network locked?
Sent from my GT-N7105 using xda app-developers app

You can try Azira27's patch, it helped me when I had a similar problem. For me it was saying "not registered on the network" when making a call.

dazza7111 said:
It has not been blocked? Or maybe it's network locked?
Sent from my GT-N7105 using xda app-developers app
Click to expand...
Click to collapse
I checked the IMEI, doesn't seem to be blocked or blacklisted. And if it were locked, it would ask me to input an unlock code, right?
Kremata said:
You can try Azira27's patch, it helped me when I had a similar problem. For me it was saying "not registered on the network" when making a call.
Click to expand...
Click to collapse
I get that same error when I try to check mobile network settings. I'll definitely take a look at this, hopefully it helps! Thanks for that, I would never have found it.
I don't know much about how the EFS partition works, but it seems to play a role in the radio performance. Does anyone think my EFS partition is borked? I did try the full emergency firmware restore though...

Nope, the Azira patch doesn't do anything and neither my Rogers or my girlfriends sim card work. I'm starting to think the sim tray may be damaged, although the contacts are straight and present.

Try with a new sim card, your one is maybe too old.
Regards

Sorry guys, it is the sim tray. Two of the pins are slightly bent and broke off when I tried to fix them. Looks like I'm ordering a new sim tray since the seller is refusing to reply to my messages that he sold me a damaged phone. Oh well, it seems easy enough to replace.

[Q] Alternate method of carrier unlocking?

This is the only thing left to solve for a working phone. AT&T branded E980, but trying to use another carrier. Entering code "2945#*980#" gets me to the "SIM unlock process" 5 category unlock screen. They are all clickable, but the message "Your phone is not personalized" pops up on all of them, with the unlock code area grayed out, & then a "dismiss" message pops up. I can't enter an unlock code in a grayed out screen. With all of the software available, there must be one that allows USB unlocking. Can someone please point me in the right direction, even if I have to pay to have it done.

Ttongsul said:
This is the only thing left to solve for a working phone. AT&T branded E980, but trying to use another carrier. Entering code "2945#*980#" gets me to the "SIM unlock process" 5 category unlock screen. They are all clickable, but the message "Your phone is not personalized" pops up on all of them, with the unlock code area grayed out, & then a "dismiss" message pops up. I can't enter an unlock code in a grayed out screen. With all of the software available, there must be one that allows USB unlocking. Can someone please point me in the right direction, even if I have to pay to have it done.
Click to expand...
Click to collapse
Are there not unlock sites anymore ? I bought mine unlocked and haven't unlocked a phone since my note i717
2SHAYNEZ

shayneflashindaily said:
Are there not unlock sites anymore ? I bought mine unlocked and haven't unlocked a phone since my note i717
2SHAYNEZ
Click to expand...
Click to collapse
What good is a code if you can't access the unlock screen because it's grayed out? BTW, I may have not been crystal clear in other started posts, but I did buy it unlocked, even though it wasn't what we would consider unlocked, & the vendor wont admit it wasn't fully unlocked. I made the mistake of having played with it since then (my mistake), figuring it was returnable, but can't get around the grayed out code unlock screen.

Then I don't know what to tell you bud ...... Keep searching
2SHAYNEZ

Sent the phone out for warranty service. Received it back a few days ago with a voided warranty & a SOL message. Not happy. Today I looked for a local business that could help out. It was a fun day running around to different cell phone stores that listed unlocking as a service. I finally found one that knew what they were doing. They claimed the phone was already unlocked, & tried an AT&T prepaid SIM to test it. After it passed that test, all it took was a call to Metro to register the IMEI on their network, & then entering the correct APN numbers. I now have a fully functioning E980. As for the seller & the warranty center, pretty obvious they don't have a clue & need some lessons on customer service.

So you needed the APN set lol
Sent from my LG-E980 using XDA Free mobile app

shayneflashindaily said:
So you needed the APN set lol
Sent from my LG-E980 using XDA Free mobile app
Click to expand...
Click to collapse
Ahhhh...... No. I figured out what the APN was from my other phone & entered it manually. It's the same one that's in there now, so it was a different problem causing the non-connection. The phone automatically found both AT&T, MPCS, & some other unidentifiable networks by searching. It wouldn't automatically connect, then it timed out. Then when the APN was manually entered it would save, but still wouldn't connect. It had to be registered manually with MPCS, through MPCS, & by MPCS. In fact, when I popped the SIM card in & started the phone, it would find MPCS, the company icon would briefly show on the screen, & then it would disconnect. After they registered the IMEI, it took a couple of minutes to find the phone over the network & connect. It's all good now.

Just so you know, if you are getting the "Your phone is not personalized" message, that means the phone is already network unlocked.

cougar214 said:
Just so you know, if you are getting the "Your phone is not personalized" message, that means the phone is already network unlocked.
Click to expand...
Click to collapse
There was some confusion about that in other forum posts, because the wording wasn't exact compared known unlocked conditions. It can now be added to that group of known unlocked terms.

How to obtain MSL code and unlock the device.

Hello,
This morning I called to get my MLS code from sprint the lady gave me some BS about if she gave it to me I would have to pay an early termination fee. I said to myself, "WTF!!!!" What do I do? Please help? Ultimately what I want to do is unlock my phone.

Sprint and most providers will not let you unlock your phone which by the way the MSL does not unlock it so it can be used on other networks. Back on track, as long as you are on a contract or making payments on the phone.
The MSL just allows you access to dangerous menus that could actually screw your device up if you set something wrong. It also would not be covered by warranty if you needed to get your screw up repaired.

Easy way if you have another phone is to activate your old phone then reactivate your note through the sprint website. The website will give you a 6 digit code that it says you may need to activate. That's your MSL

jamice4u said:
Hello,
This morning I called to get my MLS code from sprint the lady gave me some BS about if she gave it to me I would have to pay an early termination fee. I said to myself, "WTF!!!!" What do I do? Please help? Ultimately what I want to do is unlock my phone.
Click to expand...
Click to collapse
@jamice4u, I use an APP called SPCUtility and it can be found here. I hope this works for you also.

U can use galaxy tools app

jamice4u said:
Hello,
This morning I called to get my MLS code from sprint the lady gave me some BS about if she gave it to me I would have to pay an early termination fee. I said to myself, "WTF!!!!" What do I do? Please help? Ultimately what I want to do is unlock my phone.
Click to expand...
Click to collapse
The galaxy tools from the play store will give it to you
No questions asked
Sent from my SM-N910P using JellyBombed Tapatalk 2

Have you tried your phone with a domestic SIM card from another carrier?
Thanks the GalaxyTools app gave me my MLS. Have you guy tried your phone with a domestic SIM card with another carrier?

jamice4u said:
Thanks the GalaxyTools app gave me my MLS. Have you guy tried your phone with a domestic SIM card with another carrier?
Click to expand...
Click to collapse
The MSL unlock and a SIM unlock are not the same thing. The MSL unlock just gives you access and ability to edit that service menu and nothing else.

LTE
Hi I have a question about the N910P, I am using it on a GSM network, but mobile data doesn't work on LTE, I've got only 3G,is there any process I can do to make my phone work on LTE ??
Thnx

anything if your phone isn't rooted to get the MSL code? Am on a note edge

Sortilege said:
anything if your phone isn't rooted to get the MSL code? Am on a note edge
Click to expand...
Click to collapse
Call sprint. If the first CS doesn't give it to you call back and speak to another. You'll get it.

The newest GTools gives you your MSL Code without hassle.

Your msl code is in your sprint activation email.
Look for the activation code.
Sent from my SM-N910P using XDA Free mobile app

Lmao that's the most bull**** thing ive ever heard dude.
All I did was call and say that I am a power user who likes to use LTE-only mode and she gave it to me, in fact she gave me all of the MSL for the second note 4 which is on my sprint account as well. I guess some are easier than others. Just try again. :fingers-crossed:

Theres free apps in the playstore that will give it to you. No need for a CS Rep.

SaintZ93 said:
The newest GTools gives you your MSL Code without hassle.
Click to expand...
Click to collapse
Where can you get gtools? Searched on the play store but came up empty.
Thanks
Sent from my Nexus 7 using XDA Free mobile app

merkk said:
Where can you get gtools? Searched on the play store but came up empty.
Thanks
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
You have to install the app first then apply the Update. (Credit to: idone)

For the life of me, I can't find where in Galaxy Tools it shows my MSL code?!?!?!

All I did was go to the sprint chatroom customer service. I simply said, "After performing the sprint update, I keep getting this window that keeps asking me for a msl number and won't let me continue. What do I do from here?". I kid you not, within 1 min they gave me my msl code. Lol
---------- Post added at 06:03 PM ---------- Previous post was at 06:01 PM ----------
It won't. It says unknown. Just go through my simple process.

SaintZ93 said:
The newest GTools gives you your MSL Code without hassle.
Click to expand...
Click to collapse
what is the PIN1/PUK1 codes that are provided from the sprint website? if you log in you can find them and it says their for unlocking