Develop Bugs

[Q] T-Mobile Account problem?

I've been asking for the unlock code for my GS3 and everytime I do I get this mail back :
T-Mobile Sim Unlock Request
Sim Unlock Reference: 5420978
IMEI: 353024050442949
Thank you for taking the time to contact T-Mobile. Unfortunately, we are unable to provide the unlock code at this time. After review of the account we have determined that the device is not in use with the corresponding mobile number. T-Mobile policies and procedures state that the device must be in use on the mobile number requesting the unlock code. If this is a new device please allow 3-4 business days prior to submitting a new request to allow your usage to update in our system.
Thank you,
SIM Unlock Department
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
I've called T-mobile 2 times. Both the times they said "Oh we need to update the account"
They did. ANd I still got that E-mail. Any idea why this is happening? Is it my phone or the T-mobile System?

Abhi97 said:
I've been asking for the unlock code for my GS3 and everytime I do I get this mail back :
T-Mobile Sim Unlock Request
Sim Unlock Reference: 5420978
IMEI: 353024050442949
Thank you for taking the time to contact T-Mobile. Unfortunately, we are unable to provide the unlock code at this time. After review of the account we have determined that the device is not in use with the corresponding mobile number. T-Mobile policies and procedures state that the device must be in use on the mobile number requesting the unlock code. If this is a new device please allow 3-4 business days prior to submitting a new request to allow your usage to update in our system.
Thank you,
SIM Unlock Department
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
I've called T-mobile 2 times. Both the times they said "Oh we need to update the account"
They did. ANd I still got that E-mail. Any idea why this is happening? Is it my phone or the T-mobile System?
Click to expand...
Click to collapse
Probably the system. Can you not manually update it on My.T-Mobile.com?

joshnichols189 said:
Probably the system. Can you not manually update it on My.T-Mobile.com?
Click to expand...
Click to collapse
I have tried and when I log in it says that I use a Galaxy S3 but on their system it shows a Mytouch 4g.

Weird, and you've called in a few times I'm assuming?

joshnichols189 said:
Weird, and you've called in a few times I'm assuming?
Click to expand...
Click to collapse
Yes. And when I had the Galaxy S2 (SGH-T989). I was a noob on XDA and to ROMS. I would mess it up every like 2 months and I would have the same problem. THey'd say I own a Mytouch 4G...I use to get so mad...There system is slow.

Yeah it's alright, it shows SII for me when I've never owned one from them

[Q] HTC One V on Virgin Mobile

Hello All, I am one of those who recently bought an HTC One V from Virgin Mobile hoping to use it on Page Plus. For last several days I have been searching on how to unlock this phone but haven't found a way to do so. I recently found some answers and have been trying to unlock the boot loader but can't seem to find a way to do it. The instructions online said to first hold down the down arrow key and press the power button next but that is not working. Does anyone know if the option to unlock the boot loader is disabled by VM? Also, has anyone figured out a way to go around it? If someone knows how to use this phone on Pageplus or is aware of any how to's, please post and I would really appreciate it.
TIA!

Register on htcdev.com, sign in, select unlock boot loader, there will be a list of phones, choose the one that says other supported phones.
From there HTC will guide you through the unlock method. There are also some guides in the general section.
As far as page plus, I know some stores will flash it for you. Check craigslist in your area and I'm sure there will be a local shop that will do it for cheap. Just choose someone reputable, nothing worse than getting conned or scammed.
Good luck!
Sent from my One V using xda app-developers app

whoshotjr2006 said:
Register on htcdev.com, sign in, select unlock boot loader, there will be a list of phones, choose the one that says other supported phones.
From there HTC will guide you through the unlock method. There are also some guides in the general section.
As far as page plus, I know some stores will flash it for you. Check craigslist in your area and I'm sure there will be a local shop that will do it for cheap. Just choose someone reputable, nothing worse than getting conned or scammed.
Good luck!
Sent from my One V using xda app-developers app
Click to expand...
Click to collapse
There's no need to give it to someone to flash.
I registered my virgin htc one v on page plus last week. Procedure is as follows:
Unlock bootloader - basically htcdev as mentioned above, once the bootloader is unlocked you can use fastboot and install a root/custom recovery (cwm or teamwin)
Root phone.
Install MSL finder app that requires root. I think this is specific per phone, not 100% sure.
Use the diag code on the phone. I think it's something like ##3424#, use the msl code, enable the modem thing.
Install the HTC diag modem driver.
now you can access the phone using QPST or CDMA workshop.
Now all you need to do after that is find a online dealer, there are a few that will do this step for free. Basically port your number or establish a new activation, give them your esn and let them register the phone to page plus. Also download a pageplus prl.
Back in QPST (I think that's what it's called) or CDMA workshop, reset your msl code to 6 0s (000000) and load the prl file on the phone. You may also have to manually set your MIN/phone number. I think activation might take care of this for you? Not 100% sure.
Make sure with the new prl the phone is rebooted and perform an activation, dial *228. With your msl set to 000000 the verizon activation should be able to be completed fine.
Now you should have a working pageplus htc one v phone. Phone and text will work. 3g is another matter, all the settings will still be set up for sprint/virgin mobile. I'm working on the 3g portion but there are tutorials that cover how to convert any phone to verizon 3g and you should/can follow those.

Quick question, what's "page plus?"
Sent from my Full Android on PrimoC using xda premium

served24 said:
Quick question, what's "page plus?"
Sent from my Full Android on PrimoC using xda premium
Click to expand...
Click to collapse
One google search can clear that up. Since we're talking about cell phones and activating it, i would think it's safe to assume it's another prepaid carrier. P+ is a reseller of verizon. The only real benefit for me is that they have a real prepaid plan, you can buy 2000 minutes for a whole year which virgin doesn't seem to have available, which is perfect for my parents. They have monthly plans which are similar but i think a bit better than virgin.

hypergreatthing said:
There's no need to give it to someone to flash.
I registered my virgin htc one v on page plus last week. Procedure is as follows:
Unlock bootloader - basically htcdev as mentioned above, once the bootloader is unlocked you can use fastboot and install a root/custom recovery (cwm or teamwin)
Root phone.
Install MSL finder app that requires root. I think this is specific per phone, not 100% sure.
Use the diag code on the phone. I think it's something like ##3424#, use the msl code, enable the modem thing.
Install the HTC diag modem driver.
now you can access the phone using QPST or CDMA workshop.
Now all you need to do after that is find a online dealer, there are a few that will do this step for free. Basically port your number or establish a new activation, give them your esn and let them register the phone to page plus. Also download a pageplus prl.
Back in QPST (I think that's what it's called) or CDMA workshop, reset your msl code to 6 0s (000000) and load the prl file on the phone. You may also have to manually set your MIN/phone number. I think activation might take care of this for you? Not 100% sure.
Make sure with the new prl the phone is rebooted and perform an activation, dial *228. With your msl set to 000000 the verizon activation should be able to be completed fine.
Now you should have a working pageplus htc one v phone. Phone and text will work. 3g is another matter, all the settings will still be set up for sprint/virgin mobile. I'm working on the 3g portion but there are tutorials that cover how to convert any phone to verizon 3g and you should/can follow those.
Click to expand...
Click to collapse
===================================
I am with you all the way and thanks for the response. My only other question is do you know if this will work for any HTV One V. I bought this from Virgin Mobile and I have a feeling that the have locked out certain things..do you know?

mairajali75 said:
===================================
I am with you all the way and thanks for the response. My only other question is do you know if this will work for any HTV One V. I bought this from Virgin Mobile and I have a feeling that the have locked out certain things..do you know?
Click to expand...
Click to collapse
Erm, i bought this on the 50$ virgin mobile sale last week. it's on page plus now.
Does that answer your question?
I mean, any CDMA HTC One V should be portable to page plus. It's all the same radio technology. GSM however will not be able to be ported to P+.

hypergreatthing said:
Erm, i bought this on the 50$ virgin mobile sale last week. it's on page plus now.
Does that answer your question?
I mean, any CDMA HTC One V should be portable to page plus. It's all the same radio technology. GSM however will not be able to be ported to P+.
Click to expand...
Click to collapse
Hi, i bought the $50 One V too and was wondering if I could follow your steps to activate on Verizon? Don't need text/3G, just wondering if my mom could use it in lieu of her dumbphone w/o paying for data on verizon postpaid. Thanks in advance!

imonfiiRe said:
Hi, i bought the $50 One V too and was wondering if I could follow your steps to activate on Verizon? Don't need text/3G, just wondering if my mom could use it in lieu of her dumbphone w/o paying for data on verizon postpaid. Thanks in advance!
Click to expand...
Click to collapse
You get text, just got to fiddle with the settings for mms.
Basically from all my tinkering it comes down to this. Yes, it works. You have to follow the steps above,
unlock the boot loader
get root installed
install the msl finder
turn on diag mode (##3424# or something)
connect to qpst
change the msl to 000000
put in a prl that's made for sprint phones on verizon (not too hard to find)
reboot
make sure your esn is associated to pageplus (online resellers of minutes can do this for free if you look around), dial *228 for activation
make a call out to set up your voicemail
to get quasi 3g (it's not 3g due to ha/aaa shared secret passwords that as far as i know you can't get with a sprint phone for whatever reason) you have to play with qpst and setup the m.i.p. profiles, an/un for verizon. It says 3g but it's like 1x speed slow.
To get full 3g speed you have to get the right shared passwords which as far as i've been able to determine are associated with your esn. I've read somewhere that you need a real verizon phone, swap esns, reactivate data, copy the passwords, swap esns back and program the sprint phone with the shared secret passwords. As far as i can tell this is the donor phone method. I haven't been able to verify that method but i might be able to in a month or so when i get my hands on a verizon phone.
You'll want to do this setting up before installing any custom roms. I installed pacman on mine after setting it up for page plus.

hypergreatthing said:
You get text, just got to fiddle with the settings for mms.
Basically from all my tinkering it comes down to this. Yes, it works. You have to follow the steps above,
unlock the boot loader
get root installed
install the msl finder
turn on diag mode (##3424# or something)
connect to qpst
change the msl to 000000
put in a prl that's made for sprint phones on verizon (not too hard to find)
reboot
make sure your esn is associated to pageplus (online resellers of minutes can do this for free if you look around), dial *228 for activation
make a call out to set up your voicemail
to get quasi 3g (it's not 3g due to ha/aaa shared secret passwords that as far as i know you can't get with a sprint phone for whatever reason) you have to play with qpst and setup the m.i.p. profiles, an/un for verizon. It says 3g but it's like 1x speed slow.
To get full 3g speed you have to get the right shared passwords which as far as i've been able to determine are associated with your esn. I've read somewhere that you need a real verizon phone, swap esns, reactivate data, copy the passwords, swap esns back and program the sprint phone with the shared secret passwords. As far as i can tell this is the donor phone method. I haven't been able to verify that method but i might be able to in a month or so when i get my hands on a verizon phone.
You'll want to do this setting up before installing any custom roms. I installed pacman on mine after setting it up for page plus.
Click to expand...
Click to collapse
Is it necessary to change the msl to 000000 in order for the phone to work? I didn't change it and my phone works fine on Page plus. I understand it won't be able to receive OTA updates, but is that 100% necessary? What happens if I don't change it to 000000?

pm me if you would like a link that i believe has the data issue fixed i cant post in thread

I read on another forum people were having problems doing this method after updating to the newest firmware with the phone. Mine is updated can anyone give me some insight on what I can do?

hypergreatthing said:
...
Basically ...Yes, it works..
You'll want to do this setting up before installing any custom roms. I installed pacman on mine after setting it up for page plus.
Click to expand...
Click to collapse
Hi, I recently installed the RhythmicRom v1.2e after failing to get PacMan to boot (latest radio update created issues...) I was using GrooveIP previously, but now I'm thinking PagePlus would be more mobile. Will I have to Factory reset/wipe Rom before flashing PP? any work arounds? thanks.

[Q] E980: "Your phone is not personalized"

This has been a royal PITA so far (NIB AT&T, for use on Metro/T-Mobile). I've slowly fixed issues to get towards a working phone, but am not there yet. Fixed the access point entries not saving issue. Created an APN with numbers taken from my other working phone. My phone number is now back, listed under status. The wrong IMEI was there without a SIM, but went blank when the SIM was inserted. Now there is the wrong IMEI there no matter if the SIM is in or not. I also have a signal now, which wasn't the case before. I can also search for networks in the area & it returns several. No incoming calls, & outgoing calls gives me an "Emergency calls only" pop-up. It seems the issue I have left are not being able to connect to a network, which I thought might be a carrier lock issue, possibly tied to the mismatched IMEI's. That brings me to the post title. If I keypad in 2945#*980# I get to the unlock screen that says "SIM unlock process". There are 5 choices to click on, but everyone returns "Your phone is not personalized", with a dismiss button underneath that statement. Does the SIM need to be rewritten to match the one in the battery compartment?, & what to do about the SIM unlock screen?

The phone was off overnight with no SIM installed. Fired it up & the screen said the SIM was missing, turn off, insert SIM, restart. I did that & now the message "phone not allowed mm#6" is on the screen.

Need to get it unlocked.
Sent from my LG-E980 using XDA Free mobile app

henslo said:
Need to get it unlocked.
Sent from my LG-E980 using XDA Free mobile app
Click to expand...
Click to collapse
Via USB?

Google cell unlocker. For a small fee you can get unlocked.
Sent from my LG-E980 using XDA Free mobile app

henslo said:
Google cell unlocker. For a small fee you can get unlocked.
Sent from my LG-E980 using XDA Free mobile app
Click to expand...
Click to collapse
If you reread the OP you will see that it's not possible. I'd have a code, but also 5 greyed out areas where it would not be possible to enter it.

Ok.. Use Google. Your phone needs to be unlocked!
Sent from my LG-E980 using XDA Free mobile app

henslo said:
Ok.. Use Google. Your phone needs to be unlocked!
Sent from my LG-E980 using XDA Free mobile app
Click to expand...
Click to collapse
I've spent the last month using Google. The only thing I've come up with is possibly something like an Octoplus box to unlock it via USB, but no definitive answer yet.

I forgot to state that I contacted the seller & they didn't want the phone back. They directed me to a service center. I sent the phone out & received it back a few days ago. They voided my warranty & told me I was SOL. Now I'm thinking I need to buy something like an Octoplus Box, but can't get a definitive answer on whether it will work or not on my issues. Skip forward to today. Found a local place, visited them, & was told the phone is indeed unlocked. A prepaid AT&T SIM card connected to the network. A call to Metro resulted in them registering the screen IMEI to their network. The phone now works with my SIM card. Problem solved. That doesn't say much for the customer service of the seller or the warranty company.

Sprint Rooted Galaxy S6 920P. MSL# Help

I am trying to use my phone as a wifi hotspot. I've tried calling sprint, the sprint store i purchased the phone from, and live chat attempting to get my MSL code. I've tried the terminal getprop ril.MSL rooted and non. .. nothing is working. The msl apps don't work. Does anyone know another way to get my msl, or a way to use root access to allow wifi hotspot without msl?

I called sprint and told them that i always write down my ESN and my MSL number for reference and they gave me my MSL without hesitation. if it doesn't work then call back and try someone else.
---------- Post added at 12:23 PM ---------- Previous post was at 12:18 PM ----------
Or, if you're rooted you can enable hotspot this way:
Download sqlite editor
Open sqlite editor, select files
Then /data/data/com.android.providers.telephony/databases/telephony.db/
Select carriers
The last 2 lines (APN2LTE internet) and (APN2 EHRPD internet) you will see (default,mms)
add ,dun
It will look like this "default,mms,dun"
Make changes in both lines, reboot, enjoy.

if you are not rooted and have access to another clean esn. use the website to swap between phones. when you activate a new one online they will give u an activation code. thats your msl

I have tried the steps above with the Sprint Samsung S6 but it borks my net ani idea why?

I tried and tried with Sprint to get my MSL, if you own the phone outright they will give it to you no problems, all you have to do is ask, its not like you can switch carriers on them because only in the USA are phones carrier branded inside, which means you can't flash a T-Mobile firmware on your Sprint Galaxy s6, it will bork the phone. (you have to get another phone specific to that carrier)(USA ONLY) If you lease the phone like I do or you are paying off the phone monthly in your contract they will not give you the MSL, some say they got it but I tried so many times, and every time you chat or call they log what you say in your account, I called back so many times they said we can't give you the MSL# before I even asked them for it.
What I did since I still had my old S4 in the my dresser, I got online and went into my sprint account and I activated my old phone (s4) I got to the page that said thanks and says here is your activation code if needed, this code is your MSL#, so I clicked activate phone and selected my new phone (s6) got to the thanks page and got my activation code... you can only have one phone at a time activated with your phone number and every phone you ever had with your number with sprint you can select and activate anytime. I did not talk to anyone and it was like a total of 10 minutes of time to swap and swap back if even that long, its easy if you ever had a previous phone with THEM. I have my MSL# now, even got the same info from the website in an email a few minutes later so this was the easiest for me.

unlock lg g3 for free

Hi
Just picked up one of these beutes an the dam thing is sim locked, why the fek do carriers do this it serves no purpose whatsover apart from piss off whoever buys it second hand,
Can someone help please, would rather do it myself than pay some crazy website for a 4 digit code
Can cope easy enough with rooting and flashing roms so anything i need to do i should manage
Thanks in advance for your help
Cheers
Lee

EFCLEE said:
Hi
Just picked up one of these beutes an the dam thing is sim locked, why the fek do carriers do this it serves no purpose whatsover apart from piss off whoever buys it second hand,
Can someone help please, would rather do it myself than pay some crazy website for a 4 digit code
Can cope easy enough with rooting and flashing roms so anything i need to do i should manage
Thanks in advance for your help
Cheers
Lee
Click to expand...
Click to collapse
Search the forum, there are methods with a bump'd image. You can also pay $5 for an unlock code which is what I did. Good luck
Sent from my LG-D852 using Tapatalk

TheOneNoob! said:
Search the forum, there are methods with a bump'd image. You can also pay $5 for an unlock code which is what I did. Good luck
Sent from my LG-D852 using Tapatalk
Click to expand...
Click to collapse
Sim unlock with a bump'd image? I never saw that on xda

Found something on google. I don't know if it break the XDA'rule, so I sent you a PM. please check your inbox.

no14me said:
Found something on google. I don't know if it break the XDA'rule, so I sent you a PM. please check your inbox.
Click to expand...
Click to collapse
Link didnt work but thanks anyway..
Can anyone link me to one of these bumpd images no idea what that means lol

EFCLEE said:
Link didnt work but thanks anyway..
Can anyone link me to one of these bumpd images no idea what that means lol
Click to expand...
Click to collapse
Bump is for a bootloader unlock, not for a sim unlock. But you can find it here (ONLY USE WITH KITKAT).

Just contact the carrier via their support site, open a chat session and request an unlock code. There's no charge, and you'll receive it during the session. You could also try the Mobile Device Unlock app if on T-Mobile...
https://support.t-mobile.com/docs/DOC-14011
Again, if on T-mobile these are the unlock requirements
Unlock your mobile wireless device
https://support.t-mobile.com/docs/DOC-1588

redduc900 said:
Just contact the carrier via their support site, open a chat session and request an unlock code. There's no charge, and you'll receive it during the session. You could also try the Mobile Device Unlock app if on T-Mobile...
https://support.t-mobile.com/docs/DOC-14011
Again, if on T-mobile these are the unlock requirements
Unlock your mobile wireless device
https://support.t-mobile.com/docs/DOC-1588
Click to expand...
Click to collapse
I dont even get prompted to enter a code, cant see where i would enter it
Will try that thanks

Same problem
Hey guys, I'm having the same problem
I own a D855 phone bought at SFR (in France), I'm about to change of carrier but SFR made a mistake when they created my unlock code, so now they are contacting LG to have a new code, but it'll be too long... (up to 4 weeks)
I'm sure there might be a way to unlock a network without to have to pay, right ? Don't know, maybe a file to edit or replace or something like that ?
My carrier will be automatically changed in about 2 days, and I wont be able to use my carrier services network anymore in 2 days if my phone/network isn't unlocked.... So no more texts, no more calls, ...
I'm using Fulmics ROM & last Xceed kernel
Thanks

UPDATE : I bought an unlock code on https://www.freeunlocks.com but they gave me the same code that my carrier gave me. This code doesn't work...
I really need help, any way to unlock my phone and use it with my new carrier please....