Related
Hello, I am new here but have intermediate experience with devices.
Alright time to throw everyone for a loop lol, hopefully someone can help me out.
Here is my problem:
My phone is not connected to a network.
Here is what I have:
Samsung Galaxy S III with Metro PCS (NOT rooted, and with latest PRL and software updates)
What happened:
I woke up yesterday to find my phone not on Metros network, and not on a partner network. My 4G still works though, I can access internet but just can not call/txt or receive either.
In Settings > About Device > Status, here are some of the satus'...
Network: Searching for Service
Signal Strength: -93dBm 47asu
Mobile Network Type: LTE:14
Service State: Out of Service
Roaming: Not Roaming
My Phone Number: Unknown
Min: Unknown
PRL Version: 0
Things I've Done So Far:
Contacted Metro through phone support and Facebook support, neither could help fix the problem.
Took my phone into a Metro store and they wont honor a repair since my screen has a hairline crack in the screen. (which I will also say, they noted that already on my account...)
I've already went to *#22745927 and enabled the hidden menu multiple times (cause it disables with each restart) and I've went to **772 to view my MDN and MSID (MIN) and the MDN shows nothing and MSID has a 10 digit number (that's not the right number for my account), so I tried to edit them to the numbers that I know are correct and after I hit done, the phone restarts but then when it comes back on, nothings changed, and when viewing **772 again, the numbers don't save in the fields.
I know *#197328640# lets you access the service menu, but I don't really feel like touching any of that and making things worse (unless someone knows how to fix this issue through the service menu then ill do it)
Now that my long winded speech is done, its your turn to try and solve this dilemma and help me out please
I hope this is the right section to post in, sorry if it is not.
Thanks in advance to any help ^^ if anyone's got any other questions, ill try to answer them best as I can.
Slimjim2424 said:
Hello, I am new here but have intermediate experience with devices.
Alright time to throw everyone for a loop lol, hopefully someone can help me out.
Here is my problem:
My phone is not connected to a network.
Here is what I have:
Samsung Galaxy S III with Metro PCS (NOT rooted, and with latest PRL and software updates)
What happened:
I woke up yesterday to find my phone not on Metros network, and not on a partner network. My 4G still works though, I can access internet but just can not call/txt or receive either.
In Settings > About Device > Status, here are some of the satus'...
Network: Searching for Service
Signal Strength: -93dBm 47asu
Mobile Network Type: LTE:14
Service State: Out of Service
Roaming: Not Roaming
My Phone Number: Unknown
Min: Unknown
PRL Version: 0
Things I've Done So Far:
Contacted Metro through phone support and Facebook support, neither could help fix the problem.
Took my phone into a Metro store and they wont honor a repair since my screen has a hairline crack in the screen. (which I will also say, they noted that already on my account...)
I've already went to *#22745927 and enabled the hidden menu multiple times (cause it disables with each restart) and I've went to **772 to view my MDN and MSID (MIN) and the MDN shows nothing and MSID has a 10 digit number (that's not the right number for my account), so I tried to edit them to the numbers that I know are correct and after I hit done, the phone restarts but then when it comes back on, nothings changed, and when viewing **772 again, the numbers don't save in the fields.
I know *#197328640# lets you access the service menu, but I don't really feel like touching any of that and making things worse (unless someone knows how to fix this issue through the service menu then ill do it)
Now that my long winded speech is done, its your turn to try and solve this dilemma and help me out please
I hope this is the right section to post in, sorry if it is not.
Thanks in advance to any help ^^ if anyone's got any other questions, ill try to answer them best as I can.
Click to expand...
Click to collapse
Did you IMEI change? Check if it's 004999010640000
1.) Wrong forum. You have a US Version of the S3. Not the international... Ask a mod to move it.
2.) Don't quote the WHOLE OP. Especially if you're the first flipping person to reply!
Sent from my GT-I9300 using XDA Premium 4 mobile app
b-eock said:
1.) Wrong forum. You have a US Version of the S3. Not the international... Ask a mod to move it.
2.) Don't quote the WHOLE OP. Especially if you're the first flipping person to reply!
Sent from my GT-I9300 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sorry about having the wrong forum, if a mod could move this that would be appreciated.
bump
If you want it moved, press the /!\ report button.
Sent from my GT-I9300 using Tapatalk 4
I'll bump it once more, since its now been moved to the correct forum.
The IMEI question is still relevant, is it intact? But from what your saying it sounds like you have the old metro s3 model, meaning it's a cdma device not gsm like ours. You probably need to be in Sprints forum as their fixes for this kind of problem will likely be different than ours. I can already tell your dialer codes are different....
Sent from my SCH-I535 using Tapatalk 4
DocHoliday77 said:
The IMEI question is still relevant, is it intact? But from what your saying it sounds like you have the old metro s3 model, meaning it's a cdma device not gsm like ours. You probably need to be in Sprints forum as their fixes for this kind of problem will likely be different than ours. I can already tell your dialer codes are different....
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
First of all thanks for posting
and the IMEI is fine and is there.
I got the GS3 from Metro the first day it came out.
Ok, it's probably the SCH-R530? model. Since T-Mobile bought metro they now have the SGH-T999N. The original one for them was a variant of Sprints if I remember right.
I'd just copy your OP here into a new thread there. They'll probably be better able to help than most people here.
Sent from my SCH-I535 using Tapatalk 4
DocHoliday77 said:
Ok, it's probably the SCH-R530? model. Since T-Mobile bought metro they now have the SGH-T999N. The original one for them was a variant of Sprints if I remember right.
I'd just copy your OP here into a new thread there. They'll probably be better able to help than most people here.
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
Yea I went over to the Sprint GS3 forum and posted there and have had 3 replies so far.
I followed all the steps that I could and am still unable to unlock: http://forum.xda-developers.com/showthread.php?t=2024514
my phone is originally kodoo (t989d)
The owner that gave me the phone claimed that it was unlocked but I am uncertain and am on the pessimistic edge of whether that is true or not. When I insert a SIM while the phone is off and then turn the phone on it does not ask me for an unlocked code, and never has even after starting up and using the phone, but the notificationas area gives me the message that 'network locked sim card inserted' .
Everything up to the point where I have to enter the #???# code works fine but when i input that code nothing happens ever, no menu opens up or anything. when I press call it says 'not registered on network.
The radio I have is t989uvle1 and the kernel is 3.0.8-perft989dtllg2.......
Honest to god I have been searching the forums since 12am (now 8 hours) and am just completely lost. I dislike posting like this because I have to wait for replies but in this case I really cannot find anything.
I have read recommendations of flashing a tmobile rom or changing the kernel or something but am really clueless on how to do this and have tried flashing random 4.1+ roms to no avail. can anyone shed some light and set my in a right (and very specific) direction. what the heck is going on???
Are you able to make phone calls with the new SIM card?
Sent from my Nexus 7 using xda app-developers app
Someone answered this in the other thread you copy pasted this to.
You need to have an ics rom and stock radio. Or something like that.
Sent from my cellular telephone
This has been a royal PITA so far (NIB AT&T, for use on Metro/T-Mobile). I've slowly fixed issues to get towards a working phone, but am not there yet. Fixed the access point entries not saving issue. Created an APN with numbers taken from my other working phone. My phone number is now back, listed under status. The wrong IMEI was there without a SIM, but went blank when the SIM was inserted. Now there is the wrong IMEI there no matter if the SIM is in or not. I also have a signal now, which wasn't the case before. I can also search for networks in the area & it returns several. No incoming calls, & outgoing calls gives me an "Emergency calls only" pop-up. It seems the issue I have left are not being able to connect to a network, which I thought might be a carrier lock issue, possibly tied to the mismatched IMEI's. That brings me to the post title. If I keypad in 2945#*980# I get to the unlock screen that says "SIM unlock process". There are 5 choices to click on, but everyone returns "Your phone is not personalized", with a dismiss button underneath that statement. Does the SIM need to be rewritten to match the one in the battery compartment?, & what to do about the SIM unlock screen?
The phone was off overnight with no SIM installed. Fired it up & the screen said the SIM was missing, turn off, insert SIM, restart. I did that & now the message "phone not allowed mm#6" is on the screen.
Need to get it unlocked.
Sent from my LG-E980 using XDA Free mobile app
henslo said:
Need to get it unlocked.
Sent from my LG-E980 using XDA Free mobile app
Click to expand...
Click to collapse
Via USB?
Google cell unlocker. For a small fee you can get unlocked.
Sent from my LG-E980 using XDA Free mobile app
henslo said:
Google cell unlocker. For a small fee you can get unlocked.
Sent from my LG-E980 using XDA Free mobile app
Click to expand...
Click to collapse
If you reread the OP you will see that it's not possible. I'd have a code, but also 5 greyed out areas where it would not be possible to enter it.
Ok.. Use Google. Your phone needs to be unlocked!
Sent from my LG-E980 using XDA Free mobile app
henslo said:
Ok.. Use Google. Your phone needs to be unlocked!
Sent from my LG-E980 using XDA Free mobile app
Click to expand...
Click to collapse
I've spent the last month using Google. The only thing I've come up with is possibly something like an Octoplus box to unlock it via USB, but no definitive answer yet.
I forgot to state that I contacted the seller & they didn't want the phone back. They directed me to a service center. I sent the phone out & received it back a few days ago. They voided my warranty & told me I was SOL. Now I'm thinking I need to buy something like an Octoplus Box, but can't get a definitive answer on whether it will work or not on my issues. Skip forward to today. Found a local place, visited them, & was told the phone is indeed unlocked. A prepaid AT&T SIM card connected to the network. A call to Metro resulted in them registering the screen IMEI to their network. The phone now works with my SIM card. Problem solved. That doesn't say much for the customer service of the seller or the warranty company.
Hi
Just picked up one of these beutes an the dam thing is sim locked, why the fek do carriers do this it serves no purpose whatsover apart from piss off whoever buys it second hand,
Can someone help please, would rather do it myself than pay some crazy website for a 4 digit code
Can cope easy enough with rooting and flashing roms so anything i need to do i should manage
Thanks in advance for your help
Cheers
Lee
EFCLEE said:
Hi
Just picked up one of these beutes an the dam thing is sim locked, why the fek do carriers do this it serves no purpose whatsover apart from piss off whoever buys it second hand,
Can someone help please, would rather do it myself than pay some crazy website for a 4 digit code
Can cope easy enough with rooting and flashing roms so anything i need to do i should manage
Thanks in advance for your help
Cheers
Lee
Click to expand...
Click to collapse
Search the forum, there are methods with a bump'd image. You can also pay $5 for an unlock code which is what I did. Good luck
Sent from my LG-D852 using Tapatalk
TheOneNoob! said:
Search the forum, there are methods with a bump'd image. You can also pay $5 for an unlock code which is what I did. Good luck
Sent from my LG-D852 using Tapatalk
Click to expand...
Click to collapse
Sim unlock with a bump'd image? I never saw that on xda
Found something on google. I don't know if it break the XDA'rule, so I sent you a PM. please check your inbox.
no14me said:
Found something on google. I don't know if it break the XDA'rule, so I sent you a PM. please check your inbox.
Click to expand...
Click to collapse
Link didnt work but thanks anyway..
Can anyone link me to one of these bumpd images no idea what that means lol
EFCLEE said:
Link didnt work but thanks anyway..
Can anyone link me to one of these bumpd images no idea what that means lol
Click to expand...
Click to collapse
Bump is for a bootloader unlock, not for a sim unlock. But you can find it here (ONLY USE WITH KITKAT).
Just contact the carrier via their support site, open a chat session and request an unlock code. There's no charge, and you'll receive it during the session. You could also try the Mobile Device Unlock app if on T-Mobile...
https://support.t-mobile.com/docs/DOC-14011
Again, if on T-mobile these are the unlock requirements
Unlock your mobile wireless device
https://support.t-mobile.com/docs/DOC-1588
redduc900 said:
Just contact the carrier via their support site, open a chat session and request an unlock code. There's no charge, and you'll receive it during the session. You could also try the Mobile Device Unlock app if on T-Mobile...
https://support.t-mobile.com/docs/DOC-14011
Again, if on T-mobile these are the unlock requirements
Unlock your mobile wireless device
https://support.t-mobile.com/docs/DOC-1588
Click to expand...
Click to collapse
I dont even get prompted to enter a code, cant see where i would enter it
Will try that thanks
Same problem
Hey guys, I'm having the same problem
I own a D855 phone bought at SFR (in France), I'm about to change of carrier but SFR made a mistake when they created my unlock code, so now they are contacting LG to have a new code, but it'll be too long... (up to 4 weeks)
I'm sure there might be a way to unlock a network without to have to pay, right ? Don't know, maybe a file to edit or replace or something like that ?
My carrier will be automatically changed in about 2 days, and I wont be able to use my carrier services network anymore in 2 days if my phone/network isn't unlocked.... So no more texts, no more calls, ...
I'm using Fulmics ROM & last Xceed kernel
Thanks
UPDATE : I bought an unlock code on https://www.freeunlocks.com but they gave me the same code that my carrier gave me. This code doesn't work...
I really need help, any way to unlock my phone and use it with my new carrier please....
can anyone help me? I need to get the phone unlocked so i can use straight talk.
Locked how?
Sim locked I'm going to assume. If so, you need to contact T-Mobile or use an online un-locking service.
Use unlock app that comes with phone...I use hola app and change location to US and open the tmobile unlock app since I'm OS...I had no issues unlocking...howver for me...I had a US tmobile sim card so you might need to get a hold of one
Sent from my SM-G925T using XDA-Developers mobile app
T mobile will not unlock the phone cause I do not have a tomobile acclunt