Hello, I am new here but have intermediate experience with devices.
Alright time to throw everyone for a loop lol, hopefully someone can help me out.
Here is my problem:
My phone is not connected to a network.
Here is what I have:
Samsung Galaxy S III with Metro PCS (NOT rooted, and with latest PRL and software updates)
What happened:
I woke up yesterday to find my phone not on Metros network, and not on a partner network. My 4G still works though, I can access internet but just can not call/txt or receive either.
In Settings > About Device > Status, here are some of the satus'...
Network: Searching for Service
Signal Strength: -93dBm 47asu
Mobile Network Type: LTE:14
Service State: Out of Service
Roaming: Not Roaming
My Phone Number: Unknown
Min: Unknown
PRL Version: 0
Things I've Done So Far:
Contacted Metro through phone support and Facebook support, neither could help fix the problem.
Took my phone into a Metro store and they wont honor a repair since my screen has a hairline crack in the screen. (which I will also say, they noted that already on my account...)
I've already went to *#22745927 and enabled the hidden menu multiple times (cause it disables with each restart) and I've went to **772 to view my MDN and MSID (MIN) and the MDN shows nothing and MSID has a 10 digit number (that's not the right number for my account), so I tried to edit them to the numbers that I know are correct and after I hit done, the phone restarts but then when it comes back on, nothings changed, and when viewing **772 again, the numbers don't save in the fields.
I know *#197328640# lets you access the service menu, but I don't really feel like touching any of that and making things worse (unless someone knows how to fix this issue through the service menu then ill do it)
Now that my long winded speech is done, its your turn to try and solve this dilemma and help me out please
I hope this is the right section to post in, sorry if it is not.
Thanks in advance to any help ^^ if anyone's got any other questions, ill try to answer them best as I can.
Slimjim2424 said:
Hello, I am new here but have intermediate experience with devices.
Alright time to throw everyone for a loop lol, hopefully someone can help me out.
Here is my problem:
My phone is not connected to a network.
Here is what I have:
Samsung Galaxy S III with Metro PCS (NOT rooted, and with latest PRL and software updates)
What happened:
I woke up yesterday to find my phone not on Metros network, and not on a partner network. My 4G still works though, I can access internet but just can not call/txt or receive either.
In Settings > About Device > Status, here are some of the satus'...
Network: Searching for Service
Signal Strength: -93dBm 47asu
Mobile Network Type: LTE:14
Service State: Out of Service
Roaming: Not Roaming
My Phone Number: Unknown
Min: Unknown
PRL Version: 0
Things I've Done So Far:
Contacted Metro through phone support and Facebook support, neither could help fix the problem.
Took my phone into a Metro store and they wont honor a repair since my screen has a hairline crack in the screen. (which I will also say, they noted that already on my account...)
I've already went to *#22745927 and enabled the hidden menu multiple times (cause it disables with each restart) and I've went to **772 to view my MDN and MSID (MIN) and the MDN shows nothing and MSID has a 10 digit number (that's not the right number for my account), so I tried to edit them to the numbers that I know are correct and after I hit done, the phone restarts but then when it comes back on, nothings changed, and when viewing **772 again, the numbers don't save in the fields.
I know *#197328640# lets you access the service menu, but I don't really feel like touching any of that and making things worse (unless someone knows how to fix this issue through the service menu then ill do it)
Now that my long winded speech is done, its your turn to try and solve this dilemma and help me out please
I hope this is the right section to post in, sorry if it is not.
Thanks in advance to any help ^^ if anyone's got any other questions, ill try to answer them best as I can.
Click to expand...
Click to collapse
Did you IMEI change? Check if it's 004999010640000
1.) Wrong forum. You have a US Version of the S3. Not the international... Ask a mod to move it.
2.) Don't quote the WHOLE OP. Especially if you're the first flipping person to reply!
Sent from my GT-I9300 using XDA Premium 4 mobile app
b-eock said:
1.) Wrong forum. You have a US Version of the S3. Not the international... Ask a mod to move it.
2.) Don't quote the WHOLE OP. Especially if you're the first flipping person to reply!
Sent from my GT-I9300 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sorry about having the wrong forum, if a mod could move this that would be appreciated.
bump
If you want it moved, press the /!\ report button.
Sent from my GT-I9300 using Tapatalk 4
I'll bump it once more, since its now been moved to the correct forum.
The IMEI question is still relevant, is it intact? But from what your saying it sounds like you have the old metro s3 model, meaning it's a cdma device not gsm like ours. You probably need to be in Sprints forum as their fixes for this kind of problem will likely be different than ours. I can already tell your dialer codes are different....
Sent from my SCH-I535 using Tapatalk 4
DocHoliday77 said:
The IMEI question is still relevant, is it intact? But from what your saying it sounds like you have the old metro s3 model, meaning it's a cdma device not gsm like ours. You probably need to be in Sprints forum as their fixes for this kind of problem will likely be different than ours. I can already tell your dialer codes are different....
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
First of all thanks for posting
and the IMEI is fine and is there.
I got the GS3 from Metro the first day it came out.
Ok, it's probably the SCH-R530? model. Since T-Mobile bought metro they now have the SGH-T999N. The original one for them was a variant of Sprints if I remember right.
I'd just copy your OP here into a new thread there. They'll probably be better able to help than most people here.
Sent from my SCH-I535 using Tapatalk 4
DocHoliday77 said:
Ok, it's probably the SCH-R530? model. Since T-Mobile bought metro they now have the SGH-T999N. The original one for them was a variant of Sprints if I remember right.
I'd just copy your OP here into a new thread there. They'll probably be better able to help than most people here.
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
Yea I went over to the Sprint GS3 forum and posted there and have had 3 replies so far.
Related
Recently I have been having a problem with error 16. It happened of course when I activated on boost mobile. Then 3 days later it hit me 2 days in a row. And now a week later I am getting error 16 again. Did some research and couldn't find a fix. I know how to get it to go away I just need a way to make it stop repeating. Any info? Thanks
Sent from my PC36100 using XDA App
I'm on a boost prl. And a custome Rom.
Sent from my PC36100 using XDA App
Did you flash your phone yourself or did you pay to have someone do it for you? I know how to fix the error but lets figure out why it keeps happening also. The only time I've ever got that error is when I first activated the phone. Also, did you have to apply a fix each time it gave you the error or did it fix itself?
Sent from my PC36100 using xda premium
What prl are you using? Also would that work for me?
Sent from my BOOSTed EVO using xda premium
I just flashed to boost... Would like some input.
Sent from my BOOSTed EVO using xda premium
ERror 16 FIX is .......Just call 365
Sent from my PC36100 using Tapatalk
How do you fix i have recently been having the same issues. it comes and goes. ill make a call and sometimes get the error then i just hang up and try again then will usually fix itself
The only time this happens to me is when I turn on the donor phone, I don't even have to make a call with it, and then turn on the Evo.
This is the only time this ever happens to me.
In my experience error 16 happens when Boost initiates an OTA PRL update and when the flashed phone does not respond correctly (as a Boost phone would) it is flagged and error 16 results.
What you need to do to avoid it is to wait for an automatic PRL update after you activate the donor phone and only then flash the receptor phone.
Error 16 is a "Sprint" security Flag. It not related to Boost at all. What typically causes it is the radio still has some of the old MEID or ESN locations. When you flashed your new phone did you find the correct amount of locations in hex memory? I think 9 for MEID and 11 for ESN? Any less and the old info is still in hex memory and it will NOT authenticate. When you do your ##debug# I bet you'll see AN/AAA authentication = failed or so... check that out.
As far as clearing it, the only I know is to let the call go thru to Sprint. They will verify your Boost account and then reset your account. But if the phone is not fully flashed it will work but error out again later on.
hello i got this error and let teh call go through but instead of sending to a rep it just says please contact your customer support provider at the end -- it hap[pened before but it went to asprint rep who helped me.. any ideas?
I don't know if it's actually related, but I'm getting that error only when I change Network Name through Service Programming from Sprint to Boost Mobile. After i verified account by talking to rep that error never happened again to me. Bt I'm still on old baseband and a PRI for over a month without any issue (except for battery life). Will update PRI and baseband now to see what is gonna happen.
Does anyone know is it ok to update NV from this thread?
[ Radios ][ 9-5 ] All EVO Radio, WiMAX, PRI, NV & HBoot versions
just stay on the line and talk to the rep. they know exactly whats wrong and will fix no ??? asked. just remember to tell them the donor phone when asked what kind of phone
I've had this problem also anytime I turn on the donor phone, it's a super easy fix and you don't have to talk to anyone. What you need to do is find a temporary MEID, there's a topic at http://www.howardforums.com/showthr...ow-ESN-s-for-activations-here-(NO-QUESTIONS!) with tons of them (many are in use but look around) than (while leaving your donor phone off) go into your My Account on the boost website and change your MEID to the temporary MEID, wait a few minutes and change the MEID back to your correct MEID. This will fix the error number 16 problem. Keep in mind as well than anytime I've done this Ive left my Evo turned on, didn't have to restart or anything.
A second solution as the post above, you could wait on the line and tell them you're just trying to make a call, give them the description of your donor phone and they will call you back on another number and have you make a test call etc (make sure you do it from your Evo). They may or may not need to call you back though, this is just what I've always been told. The only solution I ever needed with this problem is the first one.
kc3 said:
I've had this problem also anytime I turn on the donor phone, it's a super easy fix and you don't have to talk to anyone. What you need to do is find a temporary MEID, there's a topic at http://www.howardforums.com/showthr...ow-ESN-s-for-activations-here-(NO-QUESTIONS!) with tons of them (many are in use but look around) than (while leaving your donor phone off) go into your My Account on the boost website and change your MEID to the temporary MEID, wait a few minutes and change the MEID back to your correct MEID. This will fix the error number 16 problem. Keep in mind as well than anytime I've done this Ive left my Evo turned on, didn't have to restart or anything.
A second solution as the post above, you could wait on the line and tell them you're just trying to make a call, give them the description of your donor phone and they will call you back on another number and have you make a test call etc (make sure you do it from your Evo). They may or may not need to call you back though, this is just what I've always been told. The only solution I ever needed with this problem is the first one.
Click to expand...
Click to collapse
Cool thanks i will try your first method next time!!
Offering to sell a service is against the rules. Posting a paid service will warrent a ban
Error 16 Fix!! Only if you have a 2nd working BM cellphone.
I believe that BM Reps are now aware of the main cause of Error 16; Consequently, they may some times be hard to convince....Anyways here is a work around:
You need a 2nd working BM cellphone ( let's call it replacement cellphone), that is not active on any other account:
PS: Your donor phone is not what I am talking about ( matter of fact you should take its battery out and hide it somewhere in your basement )
By Flashed phone I mean your (EVO, EPIC, NEXUS....)
1- Turn OFF Both cellphones (replacement and flashed).
2- Log into your BM account, got to upgrade device, and activate the replacement cellphone
3- Turn ON the replacement cellphone (ONLY) and let it sync with the network... Test it by calling 611, if working call someone you know to double check...
4- Turn OFF replacement cellphone
4- Log into your BM account, got to upgrade device, and activate the Flashed cellphone
3- Turn ON the Flashed cellphone (ONLY) and let it sync with the network... Test it by calling 611, if working, call someone you know to double check...
Hit thanks if I helped you...
It's not that complicated. All you need to do when using this method to fix error 16 is:
1) log into boost acct, go to update handset and enter extra meid, click OK twice until you get to the screen with msl, msid, and phone number at the bottom of screen.
2) now go to main acct info screen and then click on update handset again, enter donor meid, click OK twice and you are set. Just make sure donor is off first and really you do not even have to turn off the flashed phone. I have done this probably 100 times this way with no problems.
Kc3 explained this a few posts above us already, but you don't have to wait more than a second or two before changing back.
Sent from my PC36100 using xda premium
Klown80 said:
It's not that complicated. All you need to do when using this method to fix error 16 is:
1) log into boost acct, go to update handset and enter extra meid, click OK twice until you get to the screen with msl, msid, and phone number at the bottom of screen.
2) now go to main acct info screen and then click on update handset again, enter donor meid, click OK twice and you are set. Just make sure donor is off first and really you do not even have to turn off the flashed phone. I have done this probably 100 times this way with no problems.
Kc3 explained this a few posts above us already, but you don't have to wait more than a second or two before changing back.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
The problem with this for me is that I'm grandfathered to the old Pay-as you-go. and if I change my handset I loose that service.
Any other suggestions?
thecensor said:
The problem with this for me is that I'm grandfathered to the old Pay-as you-go. and if I change my handset I loose that service.
Any other suggestions?
Click to expand...
Click to collapse
Stay on the phone when you get the error 16, at the end an operator should get on the line, just make sure you tell them about the donor phone if they ask any questions, dont tell them about the flashed phone at all. If they ask, tell them you just went to make a call and started getting this error.
Hope this helps!
From time to time I cannot connect to mobile data, even though 3G shows above the signal triangle. A few solutions that randomly work are to toggle the radio from LTE/CDMA to CDMA only (and then back to LTE), toggle in and out of airplane mode, and the last resort of rebooting. The only method that works consistently is rebooting. Happened again today, and I noticed a few oddities on the phone status page in settings:
- Both IMEI and MEID were shown as "unknown"
- Phone number was visible
- Mobile status shows "connected"
- IP addresses (both IPV4/IPV6) were assigned
Prior to this (for the past 108 or so hours of uptime) all was fine, but in the midst of playing Words with Friends the signal bars grayed out and would not resume the connection. After several trials of my "solutions", I had to reboot. Sure enough, after reboot all was well again, and the IMEI and MEID were again displayed correctly in the phone status page.
As my signature shows, I am stock unrooted. While I have seen that a few individuals somehow wiped out their efs partition during a flash, that doesn't seem to be the case here since all of my info came back upon reboot.
Thoughts?
Sent from my Xoom using xda premium
Since you're completely stock, try exchanging for a referb with Verizon?
Will the next nexus have a longer screen?
I found that reseating the SIM card fixed my triangle (Roaming) issue. May be worth a shot.
I had this same issue. Sudden loss of service. IMEI: unknwon, Phone Number: unknown, etc...
I brought it to VZW to try a new sim. No go. They told be to call Samsung.
They verified that I actually had tried the idiot proof stuff, and confirmed its dead. Still under 1 year manufacturer's warranty. They're paying to mail it back and say they'll repair it, and send it back to me. Here's hoping they don't care that I've been flashing it like crazy for the past 5 months.
myriad46 said:
I had this same issue. Sudden loss of service. IMEI: unknwon, Phone Number: unknown, etc...
I brought it to VZW to try a new sim. No go. They told be to call Samsung.
They verified that I actually had tried the idiot proof stuff, and confirmed its dead. Still under 1 year manufacturer's warranty. They're paying to mail it back and say they'll repair it, and send it back to me. Here's hoping they don't care that I've been flashing it like crazy for the past 5 months.
Click to expand...
Click to collapse
Hard to say our problems are related. I am stock unrooted, and as stated in the OP only my IMEI and MEID were unknown. Also came back on reboot. Chances are you killed your efs partition during one of your flashing sessions.
Sent from my Xoom using xda premium
In the future, if anyones IMEI/MEID is perm-disabled due to whatever reason... my thread found here(Post #2) has info on repairing the Gnex MEID/ESN/IMEI.
This has happened to me recently. I've been flashing *safely* since the G1. Since Jelly Bean flasshing removed my network access. I went through a warranty repair and upon unlocking same problem. If my MEID or ESN is corrupt, I have not figured out how to repair it using Prime's instructions. That's a new world to me.
autoprime said:
In the future, if anyones IMEI/MEID is perm-disabled due to whatever reason... my thread found here(Post #2) has info on repairing the Gnex MEID/ESN/IMEI.
Click to expand...
Click to collapse
Autoprime, I did find that thread in my frenzied search to fix my phone. I downloaded the tool in post #2 but was confused how to get my phone connected as a COM port, or converserly, it would not recognize it when I changed the setting to USB. Do I need to put my phone in a particular mode, before that utility will recognize it? Do I have to go through the setup in Post #1 (ETS) prior to using the IMIE writing utility? Thanks.
myriad46 said:
Autoprime, I did find that thread in my frenzied search to fix my phone. I downloaded the tool in post #2 but was confused how to get my phone connected as a COM port, or converserly, it would not recognize it when I changed the setting to USB. Do I need to put my phone in a particular mode, before that utility will recognize it? Do I have to go through the setup in Post #1 (ETS) prior to using the IMIE writing utility? Thanks.
Click to expand...
Click to collapse
as u said in last sentence... you will have to go thru post 1 steps(only some of them!) to connect to meid tool.
since you guys are on a verizon gnex.. you would need to flash a Sprint rom in order to set the phone into diag mode. i believe most vzw roms have these options left out.. at least stock did.
2 things are required for a successful Ets Diag connection...
1. setting diag mode... this is the *#*#DIAG#*#* menu
2. setting Ets Channel mode to "USB" . This is done in the *#*#DATA#*#* > More > Ets Channel settings.
It MAY be possible to stick with the Verizon rom and use the Sprint Diagnostics App: http://forum.xda-developers.com/showthread.php?t=1774503
not sure if it works with VZW roms tho(im a sprint user).
The VIA Ets tool is the equivalent to messing with QPST/QXDM on Qualcomm phones. Just like Qualcomm phones have to be put into diag mode first before connecting to QPST, the Galaxy Nexus has to be set in the right mode as well.
autoprime said:
as u said in last sentence... you will have to go thru post 1 steps(only some of them!) to connect to meid tool.
since you guys are on a verizon gnex.. you would need to flash a Sprint rom in order to set the phone into diag mode. i believe most vzw roms have these options left out.. at least stock did.
2 things are required for a successful Ets Diag connection...
1. setting diag mode... this is the *#*#DIAG#*#* menu
2. setting Ets Channel mode to "USB" . This is done in the *#*#DATA#*#* > More > Ets Channel settings.
It MAY be possible to stick with the Verizon rom and use the Sprint Diagnostics App: http://forum.xda-developers.com/showthread.php?t=1774503
not sure if it works with VZW roms tho(im a sprint user).
The VIA Ets tool is the equivalent to messing with QPST/QXDM on Qualcomm phones. Just like Qualcomm phones have to be put into diag mode first before connecting to QPST, the Galaxy Nexus has to be set in the right mode as well.
Click to expand...
Click to collapse
Thanks very much for laying that out. Is this something that "just happens"? It seems like (over several months) I flashed 50 - 60 times, radio a few times, changed from CWM to TWRP with no problems and then in the middle of the day, I just lose signal.
Could it be a hardware issue? I read somewhere that a modem in a phone got fried and caused the same thing.
myriad46 said:
Thanks very much for laying that out. Is this something that "just happens"? It seems like (over several months) I flashed 50 - 60 times, radio a few times, changed from CWM to TWRP with no problems and then in the middle of the day, I just lose signal.
Could it be a hardware issue? I read somewhere that a modem in a phone got fried and caused the same thing.
Click to expand...
Click to collapse
i mean.. in my experience it comes with messing with the phone.. the EFS etc. could be from a bad flash.. but yes it could be hardware... or theres even a small chance its just random. youd have to look at the factors leading up to the issue for the best guess.
overall tho.. outside of messing with the efs/NV.. its kinda weird for it just just to happen.. id consider that very rare.
UPDATE: sent back to Samsung. They replace the main board under warranty. Works like a charm now.
Sent from my Galaxy Nexus using Tapatalk 2
Missing MEID/IMEI no service but internet is working.
I've been searching high and low and have came across various forums that are related to my problem but I'm still not sure if its the problem I have
or what to do exactly. I have a Samsung Galaxy Nexus with VZW, rooted, running a custom ROM (CM10), Android version 4.1.2 JZO54K. My
service got disconnected and when I paid to get it reconnected I get an empty signal triangle and sometimes an R above it (roaming). My internet
works oddly enough but I'm unable to receive/make calls or text messages. My status reflects; Network: searching for service; Service state: out of
service; Mobile network state: disconnected; MEID: unknown; IMEI: unknown. Before my phone was disconnected it was working fine, please
help!!!
If you did some backups time to time and if you have backup of data folder, inside of data folder you should have folder radio. Inside the radio folder should have data.bin file and data.md5. In my case they was original data files of my phone and after their copy to factory folder ot restore my IMEI.
I hope that helps.
Sent from my Galaxy Nexus using xda app-developers app
Yeah unfortunately I never did... any other suggestions??? Or am I at a lost???
Sent from my Galaxy Nexus using xda app-developers app
Hello,
First let me start off that I have searched and searched for this and to no avail cannot seem to find a way to fix this. this problem has been reported on the Sprint Forums as well. Regardless here we go, I had to sent back my s3 to Samsung due to a failure in the usb hub/port upon receiving it back everything was fine except I couldn't connect to 4g. Went to an area where I know I always got 4g and still couldn't get it. I tried to completely refresh the phone a fresh stock image through Odin, still no 4g, called sprint and explained the problem and they provided me with the MSL. Got into my phone using ##data# and everything is set up fine, lte is enabled and radio mode is cdma/lte/evdo did a ##debug# and went into lte engineering, got these results
LTE Engineering
IMSI not available
PmmMode : Detatched(0)
MCC-MNC : 151515 - 1515
Serving Cell : 0 Band : -109
UL Chn : !8000 DL CHN 0
RSRp : 0 dBm RSRQ : 0 dB
TX Pwr : 512 dBm
internet:
IPv4 : 0.0.0.0
IPv6 : 00:00:00:00:00:00:00:00
ota:
IPv4 : 0.0.0.0
IPv6 : 00:00:00:00:00:00:00:00
Last error code L 0
I have no idea what this means,I think maybe PmmMode is power management, if so why is it reading detached?
I am really trying to avoid sending my phone back to Samsung again to have the repair done as I will be out of a phone for 10-20 days, and cant afford that,currently unemployed and that is my only contact number at the moment for jobs I have been interviewing with. If anyone with wonderful XDA brand knowledge could help me out it would be much appreciated, Also like to note that there is one other odd thing, phone keeps telling me No SIM, I didn't think this phone ever had a SIM due to it being cdma sprint. Anyway please and thank you for the future
If it was me I would ODIN back to Stock. Call up Sprint directly. Tell the what the issue is, and ask ( very firmly ) that they provide you with a loaner phone as it is your only means of communication till your device is repaired. I know that they Best Buy provides a loaner phone if you are going to be without a Device for more than a day. I have also had Sprint send me an OG EVO 4G overnight so I would not have to be without a Device. They ended up just swapping them out. I never even had to go into a store. So again I would suggest calling Sprint directly, and explain the issue.
Already reverted back to stock with odin,did all ota updates,even did ##rtn# still no 4g,sprint has told me multiple times on each call that they can't send me a lender phone, Maybe I could talk to Samsung and explain it to them and ask if they can just send me a brand new one since its under manufacturer's warranty and I have had multiple problems with the device. Still I would like to delve into it and see if there is a way to fix it by yourself as a reference for future issues since this seemed to be a common problem on sprint forums,even another one here on XDA itself
That last screen shot of it asking for you to insert sim indicates to me there's something wrong with the device. I have seen several times where people's phones have asked sim card and their devices where damaged and replaced.
Sent from the future via Tapatalk 4
that sim message went away after and ota update,I think it may have been the version of android at the point of time or the configuration of the radio was set to global and not cmda let evdo
As I looked further I am actually going to work in qpst and downgrade to lg2 radio,to a back up and see if I can reprogram the 4g myself somehow,like I said I really do not want to send it to Samsung even though that is the easiest fix for it, I want to find a way to fix this myself to share with the community and hopefully stop the issue from reoccurring, so wish me luck lol, if you guys come across any info link it here, I already looking up qpst and changing the spc to 000000 even though I do not need to do that I am using that as a base for this endeavor,also going to write to 00000 prl to see if it makes a 4g connections with any towers.
Well after speaking to sprint multiple times no one can find out anything to fix it,they allowed me a advanced exchange for another s3 and tech noted the account as such,so just grabbing a new GS3, hopefully this issue doesn't continue
Alright,got the new s3 and using it to compare settings,this is the new LTE settings ins the ##debug# menu,it looks like it was connecting to the wrong band before hand,I think there is a way to change it,hopefully this helps someone out there,I think you can actually chnange the band in the ##debug# menu before,regardless,since I have a new one, I am backup up EVERYTHING lol,made 2 different types of nv item backups, gonna to back up the rooted stock rom I have as well before doing anything.
Glad you're finally sorted out.
Hello my name is Stanley, I recently bought a Galaxy Note 2, I'm from the Dominican Republic so I'm using Claro Dominicana, which uses the same baseband as AT&T, basically instead of the signal bar, I get a circle with a straight line on it, I don't have data, I can't make calls, I can't send sms, when I try to call I get no network access message, I believe it does recognize sim because I don't get any type of error when my cellphone boots up, when I bought this cellphone it wasn't rooted, so I decided to root it and flash a rom, I'm having same issues.
Can you guys help me out please? I already have my APN information but it's not helping, I've tried flashing roms and it's not helping, I really don't know what to do, when I first bought it, I tried my sim out and it did have internet, I decided to do a factory reset through settings menu and after that I haven't been able to get any type of signal, I would deeply appreciate your help guys, I'm getting kind of desperate here.
No signal bars means no modem or a sim card for a dead account. Did you pay for any airtime?
stanleyacosta said:
Hello my name is Stanley, I recently bought a Galaxy Note 2, I'm from the Dominican Republic so I'm using Claro Dominicana, which uses the same baseband as AT&T, basically instead of the signal bar, I get a circle with a straight line on it, I don't have data, I can't make calls, I can't send sms, when I try to call I get no network access message, I believe it does recognize sim because I don't get any type of error when my cellphone boots up, when I bought this cellphone it wasn't rooted, so I decided to root it and flash a rom, I'm having same issues.
Can you guys help me out please? I already have my APN information but it's not helping, I've tried flashing roms and it's not helping, I really don't know what to do, when I first bought it, I tried my sim out and it did have internet, I decided to do a factory reset through settings menu and after that I haven't been able to get any type of signal, I would deeply appreciate your help guys, I'm getting kind of desperate here.
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Did you try the free network unlock?
Might just not be unlocked
rangercaptain said:
No signal bars means no modem or a sim card for a dead account. Did you pay for any airtime?
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My service is active, I already tried the sim on another cellphone, I can do everything on the other cellphone, I have data, I can make calls, etc, thanks for answer.
crixley said:
Did you try the free network unlock?
Might just not be unlocked
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Click to collapse
I did try it, I'm pretty sure is unlocked because it was just working before factory reset, I guess I can try to do it again, but I'm pretty sure is unlocked.
I tried several roms and modems and nothing worked, the last thing I did was going back to stock through Odin, but I still get same circle with the line on it, a stop sign, right now I'm on 4.1.1 stock..
stanleyacosta said:
I tried several roms and modems and nothing worked, the last thing I did was going back to stock through Odin, but I still get same circle with the line on it, a stop sign, right now I'm on 4.1.1 stock..
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i don't know if this might be an issues or not, but check your IMEI. T-Mobile webpage has a method to confirm if it been blocked or not.
http://www.t-mobile.com
As of August 8th of 2013, they've re-designed their webpage.
http://www.t-mobile.com/bring-your-own-phone.html
following that link, scroll down until you see this: "Don’t see your device?" and under that, a search box. click on the link below that search box. it'll bring up a screen within the webpage. input the IMEI from your phone (*#06#) and avoid adding "/ ##" as those aren't part of the IMEI. If it report as stolen, chances are, they probably blocked it. If not, then maybe your provider doesn't support the phone itself. you might have to call customer service from your area.
Ziken said:
i don't know if this might be an issues or not, but check your IMEI. T-Mobile webpage has a method to confirm if it been blocked or not.
http://www.t-mobile.com
As of August 8th of 2013, they've re-designed their webpage.
http://www.t-mobile.com/bring-your-own-phone.html
following that link, scroll down until you see this: "Don’t see your device?" and under that, a search box. click on the link below that search box. it'll bring up a screen within the webpage. input the IMEI from your phone (*#06#) and avoid adding "/ ##" as those aren't part of the IMEI. If it report as stolen, chances are, they probably blocked it. If not, then maybe your provider doesn't support the phone itself. you might have to call customer service from your area.
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Click to collapse
I couldn't find information about my imei using that webpage, it wasn't able to locate it, I used this webpage which said is clean http://swappa.com/esn I don't know if that page is good, but it says it's clean and ready for activation.
Try a friends sim card to rule that out
If the phone worked on your network before you rooted and flashed the new rom, then I imagine you must have flashed an incompatible modem. If you flashed stock back via Odin and that didn't fix it, I'm scratching my head. Try stock again. Then remove and insert the sim or toggle airplane mode. If it worked before, stock should fix it.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Hello guys, in this case it was actually a hardware problem it seems that the internal antenna of the cellphone which receives the network signal was damaged, I'm already getting it replaced, I'll let you guys know the results.
stanleyacosta said:
Hello guys, in this case it was actually a hardware problem it seems that the internal antenna of the cellphone which receives the network signal was damaged, I'm already getting it replaced, I'll let you guys know the results.
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Do you know what was damaged. Is it the wire connecting the USB flex or is it the antenna built into the back housing?
So far I couldn't find an answer even on Google so if I just missed my answer somewhere please don't heckle me.
Someone gave my son a Sprint Epic 4G that has been carrier unlocked and setup for Cricket. I want to carrier lock it back to Sprint but all I can find is how to unlock it.
Razorwindmo46 said:
So far I couldn't find an answer even on Google so if I just missed my answer somewhere please don't heckle me.
Someone gave my son a Sprint Epic 4G that has been carrier unlocked and setup for Cricket. I want to carrier lock it back to Sprint but all I can find is how to unlock it.
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Click to collapse
More than 99% sure MEID was the result of a "donor" meid and your device "mating". So to say.
What you need to do is check to see if the MEID matches the one on the battery sticker.
Secondly, it was probably flashed because it had a BadESN.
I can say a few things.
MSL
16-Digit Password
DFS CDMA Tool
Number bumpin till they start humpin.
Direct Message me if you really want to know.
Yosh.
jaysoblitzed said:
More than 99% sure MEID was the result of a "donor" meid and your device "mating". So to say.
What you need to do is check to see if the MEID matches the one on the battery sticker.
Secondly, it was probably flashed because it had a BadESN.
I can say a few things.
MSL
16-Digit Password
DFS CDMA Tool
Number bumpin till they start humpin.
Direct Message me if you really want to know.
Yosh.
Click to expand...
Click to collapse
You may be correct about the bad esn # because the sticker has been removed. As far as the MEID, it only comes up with a hex number with the typed code that has been checked and is clean.
Well, I can "fix" it for you. Just make sure your device is on 4.1.2. I'll get the MSL n handle it with DFS.
Its an Epic 4g or an Epic Touch 4G?
Sent from my SPH-D710 using xda app-developers app
Epic Touch 4G. At the moment I don't have it. My son took it back home. I'm not sure what version it has either. There was an update waiting to install and he did it last night.
Ok that's perfect. When you can direct message me I'll give you a number to text and we can get the fix going.
Sent from my SPH-D710 using xda app-developers app
jaysoblitzed said:
Ok that's perfect. When you can direct message me I'll give you a number to text and we can get the fix going.
Sent from my SPH-D710 using xda app-developers app
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Click to collapse
Sorry for the long wait, I just got the phone back from my son last night. I think I got the correct esn back. I had to update to 4.1.2 via Kies and now it's showing a Dec for MEID and no cricket.
Razorwindmo46 said:
Sorry for the long wait, I just got the phone back from my son last night. I think I got the correct esn back. I had to update to 4.1.2 via Kies and now it's showing a Dec for MEID and no cricket.
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Click to collapse
Regardless of what it displays a factory restore won't even clear the MEID because the original has to be removed in order to put a valid cricket MEID. If you go to checkesnfree.com and in the dropdown box select sprint and type in the MEID it will let you know if it is a valid MEID for sprint. If not it will state on the side "InvalidESN"
Let me know what it says.
By the way, if you said you saw guides on how to unlock/flash it; its the exact same process except all you need is a S2 sprint MEID and Sprint PRL. Do a factory restore; and it will update via Handsfree activation. You should put the ESN on the Sprint account before doing so. Another good thing to do is put a BadESN and Sprint PRL first and let it update by handsfree and it will put the owner with the badesn info automatically but it will have all the sprint settings again. After that process you can put a clean one then factory restore and it will be brand new stock from sprint.
jaysoblitzed said:
Regardless of what it displays a factory restore won't even clear the MEID because the original has to be removed in order to put a valid cricket MEID. If you go to checkesnfree.com and in the dropdown box select sprint and type in the MEID it will let you know if it is a valid MEID for sprint. If not it will state on the side "InvalidESN"
Let me know what it says.
By the way, if you said you saw guides on how to unlock/flash it; its the exact same process except all you need is a S2 sprint MEID and Sprint PRL. Do a factory restore; and it will update via Handsfree activation. You should put the ESN on the Sprint account before doing so. Another good thing to do is put a BadESN and Sprint PRL first and let it update by handsfree and it will put the owner with the badesn info automatically but it will have all the sprint settings again. After that process you can put a clean one then factory restore and it will be brand new stock from sprint.
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Click to collapse
I did the checkesn.com before you posted this and it said, Sprint = badESN - NCIC = passed - MyStolenPhone.com = passed.
You are correct. Factory reset/restore didn't work but, after doing QBKing77's Unroot / Unbrick the Samsung Epic 4G Touch, it activated. I believe when I told my son to call Prepayd, they may have give him a dummy ESN. Anyway, it is working now. I do appreciate your helping since no one else seemed to be concerned. I clicked the Thanks button for you. By the way, I ordered another phone for him so it will sit until it needs to be used. He is very hard on phones.
jaysoblitzed said:
Regardless of what it displays a factory restore won't even clear the MEID because the original has to be removed in order to put a valid cricket MEID. If you go to checkesnfree.com and in the dropdown box select sprint and type in the MEID it will let you know if it is a valid MEID for sprint. If not it will state on the side "InvalidESN"
Let me know what it says.
By the way, if you said you saw guides on how to unlock/flash it; its the exact same process except all you need is a S2 sprint MEID and Sprint PRL. Do a factory restore; and it will update via Handsfree activation. You should put the ESN on the Sprint account before doing so. Another good thing to do is put a BadESN and Sprint PRL first and let it update by handsfree and it will put the owner with the badesn info automatically but it will have all the sprint settings again. After that process you can put a clean one then factory restore and it will be brand new stock from sprint.
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Click to collapse
Anyone who knows about things like this, would know that's quite an offer of help to so generously to offer to someone haha.... All I'm sayin is if she don't want it.... I'd be estatic to take it for her Lol .
Really though, that'd be pretty cool of you to do that for someone...
Razorwindmo46 said:
So far I couldn't find an answer even on Google so if I just missed my answer somewhere please don't heckle me.
Someone gave my son a Sprint Epic 4G that has been carrier unlocked and setup for Cricket. I want to carrier lock it back to Sprint but all I can find is how to unlock it.
Click to expand...
Click to collapse
You can probably just get the oneclick file and load that from your pc . Or , install kies lite on your pc and it should reload it to factory specs .
Razorwindmo46 said:
I did the checkesn.com before you posted this and it said, Sprint = badESN - NCIC = passed - MyStolenPhone.com = passed.
You are correct. Factory reset/restore didn't work but, after doing QBKing77's Unroot / Unbrick the Samsung Epic 4G Touch, it activated. I believe when I told my son to call Prepayd, they may have give him a dummy ESN. Anyway, it is working now. I do appreciate your helping since no one else seemed to be concerned. I clicked the Thanks button for you. By the way, I ordered another phone for him so it will sit until it needs to be used. He is very hard on phones.
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Click to collapse
Anyone ever need to, or information regarding this topic feel free to PM I can guide you through.