GNex doesn't know it's own phone no. - Samsung Galaxy Nexus

I don't think this is normal, but... Is it normal? because it hasn't been recognizing the phone number from the time I first started it up..
Nevertheless, I can still do anything that a normal phone would do.. like text, 3g, calls. It doesn't affect any of my day-to-day uses at all.
(some of the text on the screenie's is in Japanese b/c I use Jp language settings)
Thanks in advance

It's normal.

Mach3.2 said:
It's normal.
Click to expand...
Click to collapse
Are you sure it's normal? Mine displays my number in the "My phone number" field.

My phone number is 'unknown' according to my gnex. Always has been that way. Probably sim and/or carrier related.
Sent from my Galaxy Nexus using Tapatalk 2

Yeah as long as your IMEI shows, you're good to go. Mine displays my number but its most likely related to the carrier as the person above me noted.

Related

Phone identity

I have ported my number from 3 to T-mobile and the porting went ahead yesterday, and everything is ok in terms of calling, receiving calls.
However when I check Settings, About Phone, Phone identity, to old number (T-mobil) shows up.
I have switched it off and back on, I've removed battery & sim, but still old number showing.
Thoughts?
Same for me...not overly bothered tho
it's because the new SIMs come with their own number programmed into the SIM.
You could change this on Windows Mobile by using the SIM manager and in the menu you had an option to change the 'My Numbers' stored on the SIM.
Don't know of any way to do this on Android.
Anyway, just save your number in the contacts list in 'Me'.
It really is nothing to worry about, but you can go ahead and dump the SIM into another phone to change the number if you really want to....
It's annoying when you know it's wrong isn't it?
Mine read 'Unknown' so I took my SIM out, jammed it into my spare WM phone and programmed it in SIM Manger as mentioned above.
Android still reports it as 'Unknown', I can't win
Yes I definitely want to change it... uhhh So no app for Android does this yet?
Rusty! said:
It's annoying when you know it's wrong isn't it?
Click to expand...
Click to collapse
Depends. Personally, this wouldn't bother me in the slightest. My last windows mobile phone said unknown for the whole time i had it. Made no difference to me whatsoever. but that's just me. I have other stuff to get annoyed about
I guess it just can't read it from the SIM for some reason if it's still showing as unknown. And AFAIK there is no app for it. Although maybe someone else here knows otherwise?

Phone number is not displayed

In the settings->status->My Phone number, the phone number is not getting displayed. Instead its just showing "unknown". do anybody have any idea why this is happening?
somebody please reply this?
Mine did not display initially, but displays recently. Not sure what I had done.
ABC_Universal said:
Mine did not display initially, but displays recently. Not sure what I had done.
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Click to collapse
:'( I think its not about the settings from our end! But this stupid customer care people(from tata docomo) don't even have a clue about what i am saying to them!

Phone keeps reverting to Emergency Calls Only

I'm running MIUI on my UK Desire Z, on a T-Mobile pay monthly contract. The phone frequently goes into Emergency Calls Only mode for no apparent reason, then goes back to normal in a couple of minutes.
Has anyone else had this problem?
itm said:
I'm running MIUI on my UK Desire Z, on a T-Mobile pay monthly contract. The phone frequently goes into Emergency Calls Only mode for no apparent reason, then goes back to normal in a couple of minutes.
Has anyone else had this problem?
Click to expand...
Click to collapse
I have not had this problem, but I believe that once the phone goes into Emergency Mode, it should require a battery pull and/or a reboot to return to a normal state of operation. Perhaps try a battery pull? This is supposed to be a security feature so that if something happens your location can be tracked... or so I've heard.
Ditamae said:
I have not had this problem, but I believe that once the phone goes into Emergency Mode, it should require a battery pull and/or a reboot to return to a normal state of operation. Perhaps try a battery pull? This is supposed to be a security feature so that if something happens your location can be tracked... or so I've heard.
Click to expand...
Click to collapse
That's the strange thing - it rectifies itself after a minute or two WITHOUT requiring a battery pull or any other kind of intervention. I'm just wondering what puts it into this state in the first place???
itm said:
That's the strange thing - it rectifies itself after a minute or two WITHOUT requiring a battery pull or any other kind of intervention. I'm just wondering what puts it into this state in the first place???
Click to expand...
Click to collapse
I think it may also be a sign of a bad SIM card. Actually yeah, I don't know why I didn't think of that first. If it were me I'd try a replacement card and see if that resolves it.
Ditamae said:
I think it may also be a sign of a bad SIM card. Actually yeah, I don't know why I didn't think of that first. If it were me I'd try a replacement card and see if that resolves it.
Click to expand...
Click to collapse
Trying a "replacement card" sounds easier said than done. Do phone companies issue replacement SIMs without the need to port the number from the original SIM?
itm said:
Trying a "replacement card" sounds easier said than done. Do phone companies issue replacement SIMs without the need to port the number from the original SIM?
Click to expand...
Click to collapse
Yes. SIMs go bad from time to time, and they can easily issue you a new one (keeping your existing number). Not sure about UK, but in the US, the easiest way is just walk into your carrier's store, and they can fix you up. Some carrier ware technically supposed to charge you $10-20 for a new SIM, but they will often overlook it. Really, the things cost close to nothing. And the SIM simply enables you to use their service, and for them to make money off of you. So why not give you one for free?
itm said:
I'm running MIUI on my UK Desire Z, on a T-Mobile pay monthly contract. The phone frequently goes into Emergency Calls Only mode for no apparent reason, then goes back to normal in a couple of minutes.
Has anyone else had this problem?
Click to expand...
Click to collapse
The phone moves to 'emergency calls only' intermittently when switching networks or turning in/out of airplane mode, etc.. if its staying in that state, your phone is either having trouble keeping network connection, or isn't properly registering on the network. Id check to make sure your APN's are correct and if they are then id go about replacing the SIM possibly.
Sent from my HTC G2 running MIUI using XDA App
itm said:
The phone frequently goes into Emergency Calls Only mode for no apparent reason, then goes back to normal in a couple of minutes.
Click to expand...
Click to collapse
Have the same problem, but need to reboot my phone to work(( Have no idea except bad SIM-card. But it's registered to the person I've never known, so I can't change it((
I'm having the same problem in uk on orange (signal sharing with tmo).
As I wright this I have 1 bar but says SOS. Bam.... 2 bars orange. It seems to be when it would normally switch to tmo. Been like it for 48 hrs now.
I'm going to give it another day or 2 then investigate further if needed. Could be they are doing network maintenance.
Sent from my HTC Vision using xda premium
it might due to soft bugs or sim or singal issue. Need more info for investigation.

My phone doesn't know my phone number

I don't know if it's going to be an issue eventually, i can still receive calls and make them, however, when i look in the settings. My number doesn't appear.
when i go in the information menu *#*#4636#*#* my number is blank as well.
Is this the same for everyone?
T-Mobile SGII t989
I have the same exact issue. *shrugs* someone at t-mobile said it was okay. I work for sprint, it doesn't sound right to me. Keep me updated and I'll keep you updated.
Rob
Mine is showing then phone number, do you have the updated sim card? And are you running a custom ROM?
if ur # isnt showing im guessing its something to do with sim card
Well they changed my SIM card when i bought the phone. That's all i can say, it's a different sim, the chip itselft is half the size than it used to be.
kriEv said:
Well they changed my SIM card when i bought the phone. That's all i can say, it's a different sim, the chip itselft is half the size than it used to be.
Click to expand...
Click to collapse
It won't cause any issues but it does have to do with the sim card. My phone says the same thing and has a new sim card as well. Call customer care and see if tech support has an answer for this.
kriEv said:
I don't know if it's going to be an issue eventually, i can still receive calls and make them, however, when i look in the settings. My number doesn't appear.
Is this the same for everyone?
Click to expand...
Click to collapse
Was the same for me (Telus). Some googling revealed that CM7 had a GUI option that could update the SIM card so I flashed that on my old Desire, put the SIM in it and set the phone number. Swapping the SIM back into the SG2X now correctly shows the phone number under My Number.
My number didn't show until I called a T-mo CSR and had them get rid of that blasted "web guard" crap. I noticed my number showed up sometime after the CSR intructed me to reboot and the 4hrs they said to wait for changes to take effect.
Sent from my SGH-T989 using xda premium
this solution worked for me :
go to the contacts application
touch menu ( lower left button = )
more
settings
own numbers
menu
create
enter your number
optionally enter a name
touch save
power off the phone
power on the phone
verify the change by going to menu > settings > about phone > status : phone nr or *#*#4636#*#*

[Q] "Unknown" and "Mobile Network Not Avaliable" Errors

Hello, I am new here but have intermediate experience with devices.
Alright time to throw everyone for a loop lol, hopefully someone can help me out.
Here is my problem:
My phone is not connected to a network.
Here is what I have:
Samsung Galaxy S III with Metro PCS (NOT rooted, and with latest PRL and software updates)
What happened:
I woke up yesterday to find my phone not on Metros network, and not on a partner network. My 4G still works though, I can access internet but just can not call/txt or receive either.
In Settings > About Device > Status, here are some of the satus'...
Network: Searching for Service
Signal Strength: -93dBm 47asu
Mobile Network Type: LTE:14
Service State: Out of Service
Roaming: Not Roaming
My Phone Number: Unknown
Min: Unknown
PRL Version: 0
Things I've Done So Far:
Contacted Metro through phone support and Facebook support, neither could help fix the problem.
Took my phone into a Metro store and they wont honor a repair since my screen has a hairline crack in the screen. (which I will also say, they noted that already on my account...)
I've already went to *#22745927 and enabled the hidden menu multiple times (cause it disables with each restart) and I've went to **772 to view my MDN and MSID (MIN) and the MDN shows nothing and MSID has a 10 digit number (that's not the right number for my account), so I tried to edit them to the numbers that I know are correct and after I hit done, the phone restarts but then when it comes back on, nothings changed, and when viewing **772 again, the numbers don't save in the fields.
I know *#197328640# lets you access the service menu, but I don't really feel like touching any of that and making things worse (unless someone knows how to fix this issue through the service menu then ill do it)
Now that my long winded speech is done, its your turn to try and solve this dilemma and help me out please
I hope this is the right section to post in, sorry if it is not.
Thanks in advance to any help ^^ if anyone's got any other questions, ill try to answer them best as I can.
Slimjim2424 said:
Hello, I am new here but have intermediate experience with devices.
Alright time to throw everyone for a loop lol, hopefully someone can help me out.
Here is my problem:
My phone is not connected to a network.
Here is what I have:
Samsung Galaxy S III with Metro PCS (NOT rooted, and with latest PRL and software updates)
What happened:
I woke up yesterday to find my phone not on Metros network, and not on a partner network. My 4G still works though, I can access internet but just can not call/txt or receive either.
In Settings > About Device > Status, here are some of the satus'...
Network: Searching for Service
Signal Strength: -93dBm 47asu
Mobile Network Type: LTE:14
Service State: Out of Service
Roaming: Not Roaming
My Phone Number: Unknown
Min: Unknown
PRL Version: 0
Things I've Done So Far:
Contacted Metro through phone support and Facebook support, neither could help fix the problem.
Took my phone into a Metro store and they wont honor a repair since my screen has a hairline crack in the screen. (which I will also say, they noted that already on my account...)
I've already went to *#22745927 and enabled the hidden menu multiple times (cause it disables with each restart) and I've went to **772 to view my MDN and MSID (MIN) and the MDN shows nothing and MSID has a 10 digit number (that's not the right number for my account), so I tried to edit them to the numbers that I know are correct and after I hit done, the phone restarts but then when it comes back on, nothings changed, and when viewing **772 again, the numbers don't save in the fields.
I know *#197328640# lets you access the service menu, but I don't really feel like touching any of that and making things worse (unless someone knows how to fix this issue through the service menu then ill do it)
Now that my long winded speech is done, its your turn to try and solve this dilemma and help me out please
I hope this is the right section to post in, sorry if it is not.
Thanks in advance to any help ^^ if anyone's got any other questions, ill try to answer them best as I can.
Click to expand...
Click to collapse
Did you IMEI change? Check if it's 004999010640000
1.) Wrong forum. You have a US Version of the S3. Not the international... Ask a mod to move it.
2.) Don't quote the WHOLE OP. Especially if you're the first flipping person to reply!
Sent from my GT-I9300 using XDA Premium 4 mobile app
b-eock said:
1.) Wrong forum. You have a US Version of the S3. Not the international... Ask a mod to move it.
2.) Don't quote the WHOLE OP. Especially if you're the first flipping person to reply!
Sent from my GT-I9300 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sorry about having the wrong forum, if a mod could move this that would be appreciated.
bump
If you want it moved, press the /!\ report button.
Sent from my GT-I9300 using Tapatalk 4
I'll bump it once more, since its now been moved to the correct forum.
The IMEI question is still relevant, is it intact? But from what your saying it sounds like you have the old metro s3 model, meaning it's a cdma device not gsm like ours. You probably need to be in Sprints forum as their fixes for this kind of problem will likely be different than ours. I can already tell your dialer codes are different....
Sent from my SCH-I535 using Tapatalk 4
DocHoliday77 said:
The IMEI question is still relevant, is it intact? But from what your saying it sounds like you have the old metro s3 model, meaning it's a cdma device not gsm like ours. You probably need to be in Sprints forum as their fixes for this kind of problem will likely be different than ours. I can already tell your dialer codes are different....
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
First of all thanks for posting
and the IMEI is fine and is there.
I got the GS3 from Metro the first day it came out.
Ok, it's probably the SCH-R530? model. Since T-Mobile bought metro they now have the SGH-T999N. The original one for them was a variant of Sprints if I remember right.
I'd just copy your OP here into a new thread there. They'll probably be better able to help than most people here.
Sent from my SCH-I535 using Tapatalk 4
DocHoliday77 said:
Ok, it's probably the SCH-R530? model. Since T-Mobile bought metro they now have the SGH-T999N. The original one for them was a variant of Sprints if I remember right.
I'd just copy your OP here into a new thread there. They'll probably be better able to help than most people here.
Sent from my SCH-I535 using Tapatalk 4
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Click to collapse
Yea I went over to the Sprint GS3 forum and posted there and have had 3 replies so far.

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