[Q] Galaxy Ace II cannot be detected by PC (XP/W7/W8) - Galaxy Ace II Q&A, Help & Troubleshooting

Hello, I'm the new guy, kind of (I'm new to this forum but somewhat a technological handyman, so to speak).
I had recently obtained a Samsung Galaxy Ace II, everything was going good on the phone, hell, it's what? Two years old now? Anyway, I noticed the immense trouble I've been having trying to get several Windows PCs/laptops to detect anything from the phone, no driver updates, installations, not even from the trustworthy SAMSUNG Kies application. It is becoming a real problem as I really want to keep this phone, root it, installing several ROMs as I go along, but no, the computers won't even allow me to access the contents of my SD card through USB.
(Note: I have manually downloaded and installed SAMSUNG USB drivers and pooft, still nothing!)
I have tried quite a few methods to allow the PCs to establish a connection with the phone e.g. Dialing "*#7284#*, accessing "PhoneUtil", choosing "PDA" as the good mode, even switching to "MODEM" then back to "PDA"; Uninstalling/Reinstalling drivers; Attempting Kies.
I guess I am on the look out for a new-ish phone to replace this, which saddens me as I love being able to root, install various ROMs, Kernels etc, personally I like this phone too, more than my Spica running ICS (couldn't be too hard though, it wasn't stable whatsoever).
If anyone on this board could find a solution to this problem for me, I would be ever so grateful, I don't doubt it though, I love the work of XDA. Thank you.

Turn off the phone with no cable attached, press volume down, home and power at the same time and then volume up to put it in ODIN mode and connect it to the PC (use windows vista or newer so it auto installs the driver) It should install something like Samsung USB serial device. Tell if it works

Do I have to load it into ODIN mode whilst Odin is running on my PC?

[/COLOR]
RyanCM said:
Do I have to load it into ODIN mode whilst Odin is running on my PC?
Click to expand...
Click to collapse
For this test you dont need ODIN on the PC. Its only to see if the PC recognizes the phone

Porobu said:
[/COLOR]
For this test you dont need ODIN on the PC. Its only to see if the PC recognizes the phone
Click to expand...
Click to collapse
I just tested this and it appears not to be working, whatsoever. Is it necessary to have all SAMSUNG USB drivers installed on the PC?
Thank you for the idea, though. I just really want to root/mod my phone, ugh.

RyanCM said:
I just tested this and it appears not to be working, whatsoever. Is it necessary to have all SAMSUNG USB drivers installed on the PC?
Thank you for the idea, though. I just really want to root/mod my phone, ugh.
Click to expand...
Click to collapse
Windows should auto install the drivers. Connect the phone to the PC and see in device manager if there is something like an unknoen device or Samsung USB device

Porobu said:
Windows should auto install the drivers. Connect the phone to the PC and see in device manager if there is something like an unknoen device or Samsung USB device
Click to expand...
Click to collapse
Thank you for the help, although my problem is not dealt with still. I have completed the steps that you had suggested, thoroughly and repeatedly, yet there is no hope for a permanent, or even temporary fix for my mobile.
Windows isn't displaying any correlation between my PC and phone, no driver software auto-installs and no sign of the device being located in the Device Manager, not even under an "Unknown device".
Is this a problem for most Ace II devices? Or am I missing something that is too obvious to consider so seriously?

Porobu once told me something like:
1. Uninstall kies and sammy usb drivers
2. Install kies again, it should promt to install USB drivers.
3. Plug in phone to pc in DL mode.
I'm not sure what you mean in your 1st post so im assuming you have yet to try this. Works for me

When do I plug the USB into the phone and boot my phone into download mode? As soon as the drivers are installed via Kies?

RyanCM said:
When do I plug the USB into the phone and boot my phone into download mode? As soon as the drivers are installed via Kies?
Click to expand...
Click to collapse
After kies installation complete(dont have to open), boot phone to download mode, connect to cable and plug to pc

It sounds like a broken microusb port but try something first.
Download ubuntu or any other live cd linux distro
Boot it on your pc. You dont need to install anything.
Open a terminal
*Plug the phone while it is turned on to the PC
Write in the terminal 'lsusb' without the quotes and press enter
Something like Samsung android device or MTP device should appear.
If it doesnt appear power off the phone and go to odin mode and repeat from the * the steps

Related

[Q] Epic won't root or show in 'My Computer'

Hi.
Have Boostmobile Epic that came unrooted.
Downloaded drivers and phone shows in device manager under com ports.
Tried 11 USB cables then saw a video from qbking and bought a blackberry to use its cable making it 12 cables, none work.
Tried 2 computers with Vista and Win 7 x64.
Epic won't communicate with either comp with debugging on or off.
As i said in topic, one click root won't work. Says Phone is not connected.
I also cannot sideload content onto SD card because it does not show in My Computer.
It has been flashed to boost so i assume it has communicated with a PC in the past.
What can i do to fix this?
Reboot pc and phone then try again. If that doesn't work then uninstall drivers from pc then install again. Reboot pc after install after reboot plug in epic then wait for it to finish installing drivers then reboot both again then use odin.
You can also connect the phone with usb debugging on, then go into device manager on the computer and look for "other" or samsung android in USB section. Click on that and select update drivers and let windows update search and install drivers...it takes awhile.
just did the uninstall drivers then reboot both thing.
Driver installation shows device ready to use as...
SAMSUNG USB Composite Device
SAMSUNG Mobile Modem #2
SAMSUNG Mobile Modem Diagnostic Serial Port (WDM) (COM5)
All ready to use.
But Still not showing in my computer for file transfer or working in usb debugging mode for root.
PHug said:
just did the uninstall drivers then reboot both thing.
Driver installation shows device ready to use as...
SAMSUNG USB Composite Device
SAMSUNG Mobile Modem #2
SAMSUNG Mobile Modem Diagnostic Serial Port (WDM) (COM5)
All ready to use.
But Still not showing in my computer for file transfer or working in usb debugging mode for root.
Click to expand...
Click to collapse
Try the update driver choice in device manager. The CDC driver is missing. I think it loads 5 drivers if I remember correctly with USB on...yeah the mass storage driver is missing too. Let Windows update find them all.
kennyglass123 said:
Try the update driver choice in device manager. The CDC driver is missing. I think it loads 5 drivers if I remember correctly with USB on...yeah the mass storage driver is missing too. Let Windows update find them all.
Click to expand...
Click to collapse
Hi, thanks for help.
Just tried uninstalling everything and letting windows find drivers. Windows found a different driver package from S3 studio or something but I still get no mass storage or root.
I've read you can root and install roms without a computer Guess that will have to be my route.
As far as mass storage goes... It's annoying but I pulled the back off and put SD card directly into computer
You are sliding down the pulldown on your epic screen and pushing mount sd card for mass storage right?
jbadboy2007 said:
You are sliding down the pulldown on your epic screen and pushing mount sd card for mass storage right?
Click to expand...
Click to collapse
Yeah, the robot pic turns from green to orange but it never actually connects to either computer.
Going to my brothers house soon to check his 2 computers, he says his Thunderbolt will only work on one.
PHug said:
Yeah, the robot pic turns from green to orange but it never actually connects to either computer.
Going to my brothers house soon to check his 2 computers, he says his Thunderbolt will only work on one.
Click to expand...
Click to collapse
Some computers are finicky and will only work on the USB port used to install the drivers. Odin only works on the left side of my laptop and mass storage works on the right...go figure!
The fact that the phone thinks it connects and the computer probably makes the connection noise shows there is still a driver problem. Did you reboot the computer and phone after the full driver installation?
Yes I restarted both several times while installing/uninstalling
Drivers... I have just accepted that I need to remove the card to sideload content.
On a side note, I am now afraid to root my phone and change the roms because I'm on boostmobile and will be unable to connect phone to a computer to fix if something goes wrong.
Sent from my SPH-D700 using Tapatalk
after you install drivers, reboot, then plug in your phone w debugging on, it should install a bunch of drivers, then take forever on modem, unplug and replug the usb from the phone really fast, this should trip it up into moving to the next device... there should be at least two or three more. If you have GB loaded for some reason the RNDIS drivers are wonky. Make sure you use a USB port on your motherboard, not on a PCI, not on a front port... the drivers are acting weird lately, like they changed em up a bit... idunno... but once you get a setup, dont mess with it! Hope somethin helps... Its almost guaranteed the drivers, unless the Boost is the issue, idunno...
ive had that same problem ever sense ive got the phone, what if you havent given up there is another way for you to connect to your computer. It is very simple and fast it is how i connect now and it works every time.
1. Have computer on and Phone off
2. Boot your phone into ClockworkMod 3.1.0.1 (Power/camera/volume down)(it must be this version of clockwork)
3. Go to mounts and storage
4. On the bottom of the menu you must click mount usb storage.
5. Plug your phone into the computer and your computer should recognize your phone now.
Also if your on Vista / Win7 you should run the command line (cmd) or the bat file to root with admin rights: Right click cmd or the run.bat and select run as administrator and that hould help.
Sent from an Epic with 4G
I don't think the drivers for samsung are 64 bit compatable. If you got the drivers from samsung it should state that.
Sent from my lean mean drunken machine useing XDA Premium and a 12 pack of Sam Lager
tazfanatic said:
I don't think the drivers for samsung are 64 bit compatable. If you got the drivers from samsung it should state that.
Sent from my lean mean drunken machine useing XDA Premium and a 12 pack of Sam Lager
Click to expand...
Click to collapse
The ones installed through Windows Update run fine on my 64 bit Windows 7 Laptop.
kennyglass123 said:
The ones installed through Windows Update run fine on my 64 bit Windows 7 Laptop.
Click to expand...
Click to collapse
good to know.

[SOLVED] Phone Not Recognized by Computer

Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Edit: I solved this problem. What the problem was that I was missing usb.inf in WINDOWS/INF . To get this file, I got it from the other computer. At the time of me doing this, my only goal was to fix my webcam because I was getting an error about a missing .inf file.
cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Is your computer a "company" computer? Friend of mine had the same issue due to security settings on the laptop.
Sent from my SPH-D710 using XDA
lambohoos said:
Is your computer a "company" computer? Friend of mine had the same issue due to security settings on the laptop.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
No, it is a home computer.
cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Try downloading the kies , sp?, program for your PC, it installs Samsung drivers and may solve the issue
sent from my SGS2 running AOKP, eh...
Venomusdragon said:
Try downloading the kies , sp?, program for your PC, it installs Samsung drivers and may solve the issue
sent from my SGS2 running AOKP, eh...
Click to expand...
Click to collapse
SP3 means Service Pack 3.
Kies did not solve my issue. Thanks for your help so far.
cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Looks like you tried different USB cables (hopefully NEW ones), and different ports too. Along with Kies.
Try going into device manager (check show hidden devices too!) and uninstall ANY Samsung drivers or software you have installed. And reboot.
Download and install the latest drivers for the Epic 4GT [ http://org.downloadcenter.samsung.c...342248/Sprint_d710_USB_Driver_v1_3_2360_0.exe ]
Reboot your system. Then try to connect again.
If you have some type of Antivirus/Antispyware application you may also want to try and temporarily disable it too. I've seen this happen before.
leaderbuilder said:
Looks like you tried different USB cables (hopefully NEW ones), and different ports too. Along with Kies.
Try going into device manager (check show hidden devices too!) and uninstall ANY Samsung drivers or software you have installed. And reboot.
Download and install the latest drivers for the Epic 4GT [ http://org.downloadcenter.samsung.c...342248/Sprint_d710_USB_Driver_v1_3_2360_0.exe ]
Reboot your system. Then try to connect again.
If you have some type of Antivirus/Antispyware application you may also want to try and temporarily disable it too. I've seen this happen before.
Click to expand...
Click to collapse
I'm pretty sure it is not my antivirus because the other computer has the exact same antivirus. Also, in Device Manager, I enabled hidden devices and I do not see any drivers that seem like they have to do with Samsung.
Cool, but did you uninstall, reboot and then reinstall? And did you also disable the AV just in case?
Sent from my SPH-D710 using xda premium
I Use usbdeview to remove the devices
Sent from my SPH-D710 using xda app-developers app
leaderbuilder said:
Cool, but did you uninstall, reboot and then reinstall? And did you also disable the AV just in case?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Uninstalling Kies right now. I will post after I reboot my computer.
I rebooted my computer, installed the drivers, and it still did not work. It's like my computer does not know how to use the drivers for my phone.
cuber268 said:
I rebooted my computer, installed the drivers, and it still did not work. It's like my computer does not know how to use the drivers for my phone.
Click to expand...
Click to collapse
Wow not sure what else to try. If you've tried removing all drivers and re-installing them, using brand new USB cable(s), using different USB ports and disabling AV software and if it does connect and show up on other PCs yet it still wont show on one PC, then something is amiss with that machine.
When you're connecting your device you do have it on too right? I'm sure you do but just checking.
Did you install any ROM on this device already? There are some international versions that if installed on this device disable the USB port.
And does it show up on other machines just not this one?
If it shows up on other machines than it there is something amok with that PC.
If it doesn't then..
One last thing you might want to attempt is to download sfhub's One-click FF18 http://forum.xda-developers.com/showthread.php?t=1721229 download the 'reset data' and extract the exe.
Make sure you phone is off and NOT attached to the PC.
Run the One-click application.
Simultaneously Press and Hold [Power] [VolDn] until confirmation screen appears
Press [VolUp] to enter Download mode
Then Attach your phone via USB to the PC and see if it shows up on a COM Port (anyone is OK).
IF it does you can then at least flash the stock rooted FF18 and get the device to probably work correctly next time you plug it in after of course the entire Odin/Update finishes and your phone restarts.
Just reaching here but hope that helps.
leaderbuilder said:
Wow not sure what else to try. If you've tried removing all drivers and re-installing them, using brand new USB cable(s), using different USB ports and disabling AV software and if it does connect and show up on other PCs yet it still wont show on one PC, then something is amiss with that machine.
When you're connecting your device you do have it on too right? I'm sure you do but just checking.
Did you install any ROM on this device already? There are some international versions that if installed on this device disable the USB port.
And does it show up on other machines just not this one?
If it shows up on other machines than it there is something amok with that PC.
If it doesn't then..
One last thing you might want to attempt is to download sfhub's One-click FF18 http://forum.xda-developers.com/showthread.php?t=1721229 download the 'reset data' and extract the exe.
Make sure you phone is off and NOT attached to the PC.
Run the One-click application.
Simultaneously Press and Hold [Power] [VolDn] until confirmation screen appears
Press [VolUp] to enter Download mode
Then Attach your phone via USB to the PC and see if it shows up on a COM Port (anyone is OK).
IF it does you can then at least flash the stock rooted FF18 and get the device to probably work correctly next time you plug it in after of course the entire Odin/Update finishes and your phone restarts.
Just reaching here but hope that helps.
Click to expand...
Click to collapse
This shows up on other computers but not this one. I did install CM9 onto my phone, but when I was on stock, this problem was still happening. This is most likely something with this PC. Thanks for you help.
Well then that's it. PC is the issue it won't show. Something is pooped.
Good luck.
Just to be clear, when someone says, 'try different usb ports' make sure you only use the ports on the motherboard and not the ones on the front of the case or door.
It's the difference between powered and un powered.
That one the threw me for a loop on my win7 when I usually use my laptop with xp.

[Q] stupid question...how do I transfer files to/from my phone?!

hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Max_Pain said:
hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Click to expand...
Click to collapse
Weird...
it should pop up as a media device.
Plug it in and pull down the notification bar and touch where it says "touch for other USB options"
and make sure Media Device (MTP) is checked.
if it doesn pop up then either the drivers arent installed, or their not installed correctly.
or the cable is bad, or the USB port is bad.
or the devil is messing with you
Max_Pain said:
hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Click to expand...
Click to collapse
make sure you have automatic updating on in windows, at least for the drivers. this is why i hate MTP, its such a pain in the ass. i sure hope someone gets mass storage mode goin in these soon. Make sure theres no unknown devices listed in the devices manager. then grab and install the drivers from here(although you shouldnt need them for mtp to work) http://www.samsung.com/us/support/owners/product/SPH-L710MBBSPR#
downloading now...when I plug it in, the cell phone makes a little noise. but no prompts come up under my notifications.
on the PC I found it the phone shows up under Devices & Printers, but there is no way to interact with it other than to see it's drivers and that they all apparently are up to date and functioning correctly...
ahhhhhh
Max_Pain said:
downloading now...when I plug it in, the cell phone makes a little noise. but no prompts come up under my notifications.
on the PC I found it the phone shows up under Devices & Printers, but there is no way to interact with it other than to see it's drivers and that they all apparently are up to date and functioning correctly...
ahhhhhh
Click to expand...
Click to collapse
Does it show as a plain looking generic box or does it look like an MP3 player in devices and printers?
Generic box under an "Unspecified" category. Even after reinstalling the drivers...same situation. I can't double click to open the phone and there is no prompt on my phone.
Sent from my SPH-L710 using xda premium
the phone is seeing as a modem by the PC...i'm guessing because of the drivers. can one of you tell me which drivers your phone is using (under Device Manager) so I can manually select those? I have many installed Samsung drivers, just need to know which one to pick I guess.
Max_Pain said:
the phone is seeing as a modem by the PC...i'm guessing because of the drivers. can one of you tell me which drivers your phone is using (under Device Manager) so I can manually select those? I have many installed Samsung drivers, just need to know which one to pick I guess.
Click to expand...
Click to collapse
This is crazy. I curse Samsung for this mtp ****t I swear. Under portable devices. Device name should be SPH-L710--thats what ur looking for. Will probly also be listed under modems as Samsung mobile usb modem. And in the usb devices as Samsung mobile usb composite device.another thought If you didn't already, turn on usb debugging and let it install those drivers as well. Has helped me in the past. Maybe even switchin it to download mode just so windows can see it in all modes and maybe wake the hell up.
i had usb debugging on originally, turned it off. no difference.
I went and bought a new memory card reader that supports SDXC cards, so now I can at least remove my memory card and transfer files...but still doesn't help me. I want to use that extra internal space I didn't have on my Evo 3D to add more music still to my phone...so I need to connect it to the PC somehow!
Max_Pain said:
i had usb debugging on originally, turned it off. no difference.
I went and bought a new memory card reader that supports SDXC cards, so now I can at least remove my memory card and transfer files...but still doesn't help me. I want to use that extra internal space I didn't have on my Evo 3D to add more music still to my phone...so I need to connect it to the PC somehow!
Click to expand...
Click to collapse
it blows my mind that its not working. what version of win 7 do you have? x86 or x64?
we have a laptop and a desktop, both running Windows 7 x64. we also have two of those Galaxy S3 phones. I'm running Go Launcher, my wife using the stock Wiz launcher. I have tried in different USB ports in both laptop and desktop, using different usb cables, and with both phones. with and without adb debugging enabled. same situation.
the phone shows up as a modem under device manager. under SAMSUNG Android Phone there is only SAMSUNG Android ADB Interface listed, nothing specific to this phone. I have tried changing the drivers around to different built-in samsung drivers and drivers from when I had the Galaxy Tab, nothing. I downloaded the latest drivers as they were linked above, nothing.
there are no pop-ups on either phone and nothing on the computer beyond the noise of something being plugged in...
w.t.f.
OK. Don't think its the issue but have run into this before with a Samsung phone or two. Reboot the computer and hold down f8 as its booting. When the advance menu comes up, hit *disable driver signature enforcement*. Like I said I don't think that's it but that has caused problems for me before (thanks microsoft) on x64 bit windows and a Samsung android phone so might as well rule it out.
O yeah, and just to make sure, you dont have kies installed right?
I do have Kies installed. someone now suggested I try using it to connect my phone. I open Kies, connect my phone, it says Connecting...and never goes anywhere. I did the connection troubleshooting thing, it took a while, said it was complete, plugged the phone back in, same situation.
jeez this is really stupid.
i disabled the driver enforcement option. nothing.
I rooted the phone now. installed that easy UMS apk and set the phone to MTP mode. now I have a Samsung MTP device on my device manager but none of the drivers work with it. windows couldn't find a driver, and i've tried 6 drivers manually and they all say they can't start the device.
anything else I can do now that i'm rooted?
Max_Pain said:
I do have Kies installed. someone now suggested I try using it to connect my phone. I open Kies, connect my phone, it says Connecting...and never goes anywhere. I did the connection troubleshooting thing, it took a while, said it was complete, plugged the phone back in, same situation.
jeez this is really stupid.
Click to expand...
Click to collapse
kies is the devil
its actually the opposite. You DO NOT want it installed. Uninstall kies completely. Idk how I forgot about mentioning kies.nothing but problems. Nix it and I bet this headache ends. And if u take that advice, have the phone unpluged during then removal . I would also recommend reinstalling the Samsung drivers I linked to yesterday. Then plug the phone in and I would bet smooth sail in from there
will try. now the phone shows up the "connected as media device" notice when I plug it in, and the PC sees it as an MTP device...but still not letting me use it. lets hope uninstalling KIES helps.
Max_Pain said:
will try. now the phone shows up the "connected as media device" notice when I plug it in, and the PC sees it as an MTP device...but still not letting me use it. lets hope uninstalling KIES helps.
Click to expand...
Click to collapse
Sounds like progress. I think uninstling kies will do the trick
well I uninstalled Kies, told it to uninstall any and all drivers for mobile phones. cleaned my registry. restarted my computer, installed the drivers fresh, plugged in the phone and it seems to work. for the first time it shows as a mtp device!
thanks a million. let's hope it works to transfer files.

USB driver problems

hey everyone,
first of all this is my first post and im new to this so please bear with me
I just bought a T-Mobile SGH-T889 Samsung Galaxy Note II running on Android 4.1.1 with build # JRO03C.T889UVALJ1
I am having some troubles connecting my phone to my computer via the the included usb cable
whenever I connect try to connect my phone to the computer, it would search for updates to install drivers but it would always say that the driver software was not installed due to no drivers found. from what I understand, they should be Samsung drivers but for some reason, mine says:
Qualcomm CDMA Technologies MSM X No driver found
Qualcomm CDMA Technologies MSM X No driver found
I did several searches on the forums but have yet to find a solution or driver for my phone. please help!
I have looked into this thread but the driver provided for the root kit is for Samsung V 1.5.9.0
Thanks!
Welcome to the forum!
I'd say to try uninstalling any Samsung drivers from your pc, then restart it. Go to the Samsung site and download the latest USB drivers. The ones provided in the kit usually work, and I'm not sure the ones on the site are any newer.
Once that is done, if you are still having problems, try a different USB cable.
Sent from my SGH-T889 using xda app-developers app
I had similar issues all I did was Change to another USB port.
Also I did a complete shutdown of the PC & phone not just a reboot.
thanks for the quick replies
I have tried several times or rebooting both the phone and the computer after installing the drivers but to no avail...
I have also tried changing to all the different usb ports on my computer but still no luck
I will try to find another cable in the house to see if that will work.
Will the samsung usb drivers work though? because i have tried those several times, the ones from the root kit as well as the ones from the samsung website but it still doesnt detect it. Are there qualcomm drivers available?
some other information that I forgot to mention earlier, I am running Windows 7 64-bit
sometimes when I connect the phone to the pc, it would load up this driver --> Qualcomm HS-USB Modem 9004 Driver
but then when i disconnect it, it wont detect it again...
a solution im thinking is maybe i should reset the phone to factory default settings? would that help?
For whatever reason, your pc is not recognizing the phone correctly. Can I ask, have you installed drivers for another phone on that pc in the past? What flavor of Windows are you running? Are you up-to-date? Have you tried disabling your firewall temporarily? Finally, try booting up in safe-mode and connecting the phone. That should let you see what it thinks your phone is when no drivers are installed.
Sent from my SGH-T889 using xda app-developers app
I had a Blackberry before but I had already removed all the software and drivers for it before getting the note 2 and I am currently running Windows 7 Home Premium 64-bit and they are up to date. I will try disabling my firewall and safe mode once i get home.
I re-read the tool-kit instructions and noticed i missed something. Am I supposed to put the phone into download or recovery mode before connecting the USB to the computer (after installing the USB drivers)?
I will have to try that once i get home as well... but I still dont understand why it shows up as qualcomm drivers instead of Samsung drivers
anyways thanks for the suggestions I will let you know how it turns out.
This problem is likely due to Samsung's USB cable, as noted in other threads.
Change the usb cable before trying anything else....
ok so i got the drivers to install finally...what i did was boot the phone in to download mode then connect the phone to my computer via usb cable and it worked...but for some reason it doesnt detect it when i launch the rootkit it does not detect my serial number
If i restart my phone normally, and then try to detect the phone again on the computer it will not detect it and goes back to saying the qualcomm CDMA technologies MSM is missing drivers again...
So the only way for it to detect the drivers is in download mode but i cant seem to get the rootkit to detect my phones serial number
1ns0mn1a said:
ok so i got the drivers to install finally...what i did was boot the phone in to download mode then connect the phone to my computer via usb cable and it worked...but for some reason it doesnt detect it when i launch the rootkit it does not detect my serial number
If i restart my phone normally, and then try to detect the phone again on the computer it will not detect it and goes back to saying the qualcomm CDMA technologies MSM is missing drivers again...
So the only way for it to detect the drivers is in download mode but i cant seem to get the rootkit to detect my phones serial number
Click to expand...
Click to collapse
EDIT: another question...so once i have the drivers installed, am i supposed to reboot the phone back normally (not download mode) for it to detect the serial number?

[Q] Galaxy Note 10.1 2014 not recognized in download mode

Completely new to android. Regular mode, pc recognizes easily. Download mode, not at all. No unknown device. If on the Note I pick "upgrade from adb" then the pc devise manager shows a samsung device adb device. So, it sees it. but still Odin does not see it. Tried USB debug mode on/off on the tablet. Restarted PC and tablet several times. Using original usb cable, tried various usb ports. Am I missing something obvious? I feel that I am.
I would install kies from samsung. Completely reinstall drivers from with in kies and go from there. You could actually push the recent update from kies to your tab and that will do it in odin mode. Give it a try…
Sent from my SM-P600 using Tapatalk
Bizack said:
I would install kies from samsung. Completely reinstall drivers from with in kies and go from there. You could actually push the recent update from kies to your tab and that will do it in odin mode. Give it a try…
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Using Windows 7,
Uninstalled Kies 3, reinstalled, updated, uninstalled/reinstalled all drivers. Tried usb debugging on/off (which changed the drivers) Odin perfectly detects the tablet in regular mode. In recovery/download mode I still don't even get an unknown device. It sees the Samsung Adb device, but neither kies (though maybe it shouldn't) nor odin "see" the device. Tried various usb ports, multiple computers. I am on most recent firmware for the P600
Working with tablets (first ipad 2, now the new note) make me feel like I know nothing about computers.
beleghm said:
Using Windows 7,
Uninstalled Kies 3, reinstalled, updated, uninstalled/reinstalled all drivers. Tried usb debugging on/off (which changed the drivers) Odin perfectly detects the tablet in regular mode. In recovery/download mode I still don't even get an unknown device. It sees the Samsung Adb device, but neither kies (though maybe it shouldn't) nor odin "see" the device. Tried various usb ports, multiple computers. I am on most recent firmware for the P600
Working with tablets (first ipad 2, now the new note) make me feel like I know nothing about computers.
Click to expand...
Click to collapse
Recovery and download mode are two completely different things. If you are in recovery then Odin will not see the tablet. You have be in download mode. Power the device off and restart it by holding down the power button and volume down at the same time. If you hold power and volume up you will go into recovery which does you no good for Odin.
nrage23 said:
Recovery and download mode are two completely different things. If you are in recovery then Odin will not see the tablet. You have be in download mode. Power the device off and restart it by holding down the power button and volume down at the same time. If you hold power and volume up you will go into recovery which does you no good for Odin.
Click to expand...
Click to collapse
Thank you, that is exactly what my problem was, as I said, I knew I was being an idiot, thank you. *slaps forehead* I had asked "that guy" at work and had been told recovery mode and download mode meant the same thing, so I didn't google it.
beleghm said:
Thank you, that is exactly what my problem was, as I said, I knew I was being an idiot, thank you. *slaps forehead* I had asked "that guy" at work and had been told recovery mode and download mode meant the same thing, so I didn't google it.
Click to expand...
Click to collapse
Samsung is the only manufacturer I have used that does download mode. Most others have bootloader mode that works with adb. Though using Odin is easier for beginners than adb.
Sent from my SM-P600 using XDA Premium HD app
beleghm said:
Thank you, that is exactly what my problem was, as I said, I knew I was being an idiot, thank you. *slaps forehead* I had asked "that guy" at work and had been told recovery mode and download mode meant the same thing, so I didn't google it.
Click to expand...
Click to collapse
i don't know what the hell is going on here... mine won't work
i have the note 3 and it works fine, i just re downloaded and reinstalled kies 3, kies will recognize the tablet when it is booted normally
as soon as i boot into download mode, odin won't see it.
what gives? i have usb debugging on, i can't figure this out, what am i missing, as im sure it is super simple....
asaqwert said:
i don't know what the hell is going on here... mine won't work
i have the note 3 and it works fine, i just re downloaded and reinstalled kies 3, kies will recognize the tablet when it is booted normally
as soon as i boot into download mode, odin won't see it.
what gives? i have usb debugging on, i can't figure this out, what am i missing, as im sure it is super simple....
Click to expand...
Click to collapse
For me, I had to use the old Kies, not Kies3. I didn't even get a device showing up in device manager when USB Debugging was enabled, though if i switched USB mode from MTP to Camera, I would get a device Samsung_Android that looked like it wanted ADB drivers, but manually pointing it to the drivers included with Kies3 didn't work.
beleghm said:
Completely new to android. Regular mode, pc recognizes easily. Download mode, not at all. No unknown device. If on the Note I pick "upgrade from adb" then the pc devise manager shows a samsung device adb device. So, it sees it. but still Odin does not see it. Tried USB debug mode on/off on the tablet. Restarted PC and tablet several times. Using original usb cable, tried various usb ports. Am I missing something obvious? I feel that I am.
Click to expand...
Click to collapse
I have a sm-p600 that has been rooted and had a custom rom on it. I went to change the resolution and it rebooted and then i got a bootloop and now i am unable to get into my custom recovery and i cannot connect through adb or in download mode with no unknown device message as well. any suggestions to fix this would be appreciated.
Make sure Kies isn't running in the background, it screws with ODIN....

Categories

Resources