[Q] stupid question...how do I transfer files to/from my phone?! - Sprint Samsung Galaxy S III

hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!

Max_Pain said:
hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Click to expand...
Click to collapse
Weird...
it should pop up as a media device.
Plug it in and pull down the notification bar and touch where it says "touch for other USB options"
and make sure Media Device (MTP) is checked.
if it doesn pop up then either the drivers arent installed, or their not installed correctly.
or the cable is bad, or the USB port is bad.
or the devil is messing with you

Max_Pain said:
hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Click to expand...
Click to collapse
make sure you have automatic updating on in windows, at least for the drivers. this is why i hate MTP, its such a pain in the ass. i sure hope someone gets mass storage mode goin in these soon. Make sure theres no unknown devices listed in the devices manager. then grab and install the drivers from here(although you shouldnt need them for mtp to work) http://www.samsung.com/us/support/owners/product/SPH-L710MBBSPR#

downloading now...when I plug it in, the cell phone makes a little noise. but no prompts come up under my notifications.
on the PC I found it the phone shows up under Devices & Printers, but there is no way to interact with it other than to see it's drivers and that they all apparently are up to date and functioning correctly...
ahhhhhh

Max_Pain said:
downloading now...when I plug it in, the cell phone makes a little noise. but no prompts come up under my notifications.
on the PC I found it the phone shows up under Devices & Printers, but there is no way to interact with it other than to see it's drivers and that they all apparently are up to date and functioning correctly...
ahhhhhh
Click to expand...
Click to collapse
Does it show as a plain looking generic box or does it look like an MP3 player in devices and printers?

Generic box under an "Unspecified" category. Even after reinstalling the drivers...same situation. I can't double click to open the phone and there is no prompt on my phone.
Sent from my SPH-L710 using xda premium

the phone is seeing as a modem by the PC...i'm guessing because of the drivers. can one of you tell me which drivers your phone is using (under Device Manager) so I can manually select those? I have many installed Samsung drivers, just need to know which one to pick I guess.

Max_Pain said:
the phone is seeing as a modem by the PC...i'm guessing because of the drivers. can one of you tell me which drivers your phone is using (under Device Manager) so I can manually select those? I have many installed Samsung drivers, just need to know which one to pick I guess.
Click to expand...
Click to collapse
This is crazy. I curse Samsung for this mtp ****t I swear. Under portable devices. Device name should be SPH-L710--thats what ur looking for. Will probly also be listed under modems as Samsung mobile usb modem. And in the usb devices as Samsung mobile usb composite device.another thought If you didn't already, turn on usb debugging and let it install those drivers as well. Has helped me in the past. Maybe even switchin it to download mode just so windows can see it in all modes and maybe wake the hell up.

i had usb debugging on originally, turned it off. no difference.
I went and bought a new memory card reader that supports SDXC cards, so now I can at least remove my memory card and transfer files...but still doesn't help me. I want to use that extra internal space I didn't have on my Evo 3D to add more music still to my phone...so I need to connect it to the PC somehow!

Max_Pain said:
i had usb debugging on originally, turned it off. no difference.
I went and bought a new memory card reader that supports SDXC cards, so now I can at least remove my memory card and transfer files...but still doesn't help me. I want to use that extra internal space I didn't have on my Evo 3D to add more music still to my phone...so I need to connect it to the PC somehow!
Click to expand...
Click to collapse
it blows my mind that its not working. what version of win 7 do you have? x86 or x64?

we have a laptop and a desktop, both running Windows 7 x64. we also have two of those Galaxy S3 phones. I'm running Go Launcher, my wife using the stock Wiz launcher. I have tried in different USB ports in both laptop and desktop, using different usb cables, and with both phones. with and without adb debugging enabled. same situation.
the phone shows up as a modem under device manager. under SAMSUNG Android Phone there is only SAMSUNG Android ADB Interface listed, nothing specific to this phone. I have tried changing the drivers around to different built-in samsung drivers and drivers from when I had the Galaxy Tab, nothing. I downloaded the latest drivers as they were linked above, nothing.
there are no pop-ups on either phone and nothing on the computer beyond the noise of something being plugged in...
w.t.f.

OK. Don't think its the issue but have run into this before with a Samsung phone or two. Reboot the computer and hold down f8 as its booting. When the advance menu comes up, hit *disable driver signature enforcement*. Like I said I don't think that's it but that has caused problems for me before (thanks microsoft) on x64 bit windows and a Samsung android phone so might as well rule it out.
O yeah, and just to make sure, you dont have kies installed right?

I do have Kies installed. someone now suggested I try using it to connect my phone. I open Kies, connect my phone, it says Connecting...and never goes anywhere. I did the connection troubleshooting thing, it took a while, said it was complete, plugged the phone back in, same situation.
jeez this is really stupid.

i disabled the driver enforcement option. nothing.
I rooted the phone now. installed that easy UMS apk and set the phone to MTP mode. now I have a Samsung MTP device on my device manager but none of the drivers work with it. windows couldn't find a driver, and i've tried 6 drivers manually and they all say they can't start the device.
anything else I can do now that i'm rooted?

Max_Pain said:
I do have Kies installed. someone now suggested I try using it to connect my phone. I open Kies, connect my phone, it says Connecting...and never goes anywhere. I did the connection troubleshooting thing, it took a while, said it was complete, plugged the phone back in, same situation.
jeez this is really stupid.
Click to expand...
Click to collapse
kies is the devil
its actually the opposite. You DO NOT want it installed. Uninstall kies completely. Idk how I forgot about mentioning kies.nothing but problems. Nix it and I bet this headache ends. And if u take that advice, have the phone unpluged during then removal . I would also recommend reinstalling the Samsung drivers I linked to yesterday. Then plug the phone in and I would bet smooth sail in from there

will try. now the phone shows up the "connected as media device" notice when I plug it in, and the PC sees it as an MTP device...but still not letting me use it. lets hope uninstalling KIES helps.

Max_Pain said:
will try. now the phone shows up the "connected as media device" notice when I plug it in, and the PC sees it as an MTP device...but still not letting me use it. lets hope uninstalling KIES helps.
Click to expand...
Click to collapse
Sounds like progress. I think uninstling kies will do the trick

well I uninstalled Kies, told it to uninstall any and all drivers for mobile phones. cleaned my registry. restarted my computer, installed the drivers fresh, plugged in the phone and it seems to work. for the first time it shows as a mtp device!
thanks a million. let's hope it works to transfer files.

Related

Windows 7 - Installing ADB

Ok, I've just upgraded to windows 7. I was pretty psyched about the whole thing, and my computer seems like a whole new machine, coming from XP 32 bit.
So one thing I'm attempting to get adb to work with my phone. Heres my first problem - right off the bat, my computer doesnt recognize my phone as anything but an unknown device. YES I'VE TRIED DEBUGGING, DISK DRIVE, ETC., but nothing works.
I go to device manager, all I see is unknown device. Ok fine. I download the adb files that allow you to download the Android 2.1 thing and usb drivers. Still nothing works. I go to device manager, try to update the drivers for said "unkown device" and i get a message "the drivers are the newest up to date" or something. I try downloading the 64-bit HTC Hero drivers, same thing. I download and install HTC Sync, same thing.
I get this message when I plug the phone in...
"USB Device not recognized
One of the usb devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message"
So my question is, how do i get my computer to recognize my phone, even as storage device??
jasongthang said:
Ok, I've just upgraded to windows 7. I was pretty psyched about the whole thing, and my computer seems like a whole new machine, coming from XP 32 bit.
So one thing I'm attempting to get adb to work with my phone. Heres my first problem - right off the bat, my computer doesnt recognize my phone as anything but an unknown device. YES I'VE TRIED DEBUGGING, DISK DRIVE, ETC., but nothing works.
I go to device manager, all I see is unknown device. Ok fine. I download the adb files that allow you to download the Android 2.1 thing and usb drivers. Still nothing works. I go to device manager, try to update the drivers for said "unkown device" and i get a message "the drivers are the newest up to date" or something. I try downloading the 64-bit HTC Hero drivers, same thing. I download and install HTC Sync, same thing.
I get this message when I plug the phone in...
"USB Device not recognized
One of the usb devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message"
So my question is, how do i get my computer to recognize my phone, even as storage device??
Click to expand...
Click to collapse
try uninstalling htc sync and using a different usb port. does that work?
And to address how to get it to recognize as a drive, when you plug it in you should be presented with options where you can make it a disk drive. Or pull down your notification bar and change the type.
elegantai said:
And to address how to get it to recognize as a drive, when you plug it in you should be presented with options where you can make it a disk drive. Or pull down your notification bar and change the type.
Click to expand...
Click to collapse
On the phone yes, I can select a different type. On my computer, I just get that unknown device message.
And out of the blue I just tried a different USB port, and now it works as a storage device.
Did you restart the computer after installing the drivers? Sometimes mine gets a little goofy like that.
jasongthang said:
On the phone yes, I can select a different type. On my computer, I just get that unknown device message.
And out of the blue I just tried a different USB port, and now it works as a storage device.
Click to expand...
Click to collapse
i had that issue with one of my usb ports too. i think sometimes a bank of usb ports are used as basically a usb hub, and the evo doesn't like that, from what i understand.
Reboot comp, reboot EVO. Connect 'em, and then go into Device Manager, uninstall the "unknown device" (EVO), and then have it scan for new devices. Now, when it says scanning for drivers (or something to that effect) look for an advanced or "skip checking Windows Update for drivers" option. Then navigate to the ADB drivers in the Android SDK and tell it to use those. Make sure you have USB Debugging turned on, and EVO's set for "Charging Only".
If that still doesn't work, then there's an incompatibility with your computer's USB controller and Win7.
drmacinyasha said:
Reboot comp, reboot EVO. Connect 'em, and then go into Device Manager, uninstall the "unknown device" (EVO), and then have it scan for new devices. Now, when it says scanning for drivers (or something to that effect) look for an advanced or "skip checking Windows Update for drivers" option. Then navigate to the ADB drivers in the Android SDK and tell it to use those. Make sure you have USB Debugging turned on, and EVO's set for "Charging Only".
If that still doesn't work, then there's an incompatibility with your computer's USB controller and Win7.
Click to expand...
Click to collapse
lol, I did all that a few times, but im sure its not an incompatibility issue. probably just a skipped step somewhere.
jasongthang said:
lol, I did all that a few times, but im sure its not an incompatibility issue. probably just a skipped step somewhere.
Click to expand...
Click to collapse
If your computer is old enough, incompatibility is a possibility. See if there's other ports you can use, like on a different side of the case. Also, what brand computer?
--Swyped from my EVO using XDA App.
drmacinyasha said:
If your computer is old enough, incompatibility is a possibility. See if there's other ports you can use, like on a different side of the case. Also, what brand computer?
--Swyped from my EVO using XDA App.
Click to expand...
Click to collapse
stop! lol its fine. it works. i guess i should have stated that i've been on these forums for quite a while, and have flashed and rooted a few different phones using this computer, but with xp.
i just switched to windows 7, and of course lost all my drivers, and everything I had saved would have to be switched to 64-bit. I just couldnt get anything to work, but it seems to work now.
and I dont know what brand necessarily this computer is. i built it. I do have a dell keyboard though.

[Q] EVO Unrecognized - WTF??

Guys, I need a little help here. I've rooted my share of phones, and even some tablets, but the Evo i bought a few days ago has been a nightmare.
For some reason, and I can't tell why, this thing will not be recognized by Windows.
It always shows up as "Unknown Device" under the USB catagory on Device Manager.
I've tried different OS versions (Windows 7 64Bit, Vista 64bit, Even Mac). I've also pulled down every form of driver I can think of (SDK Orginal version, HTC Sync, Hboot Versions, etc.)
I just cannot get this thing to be recognized. And if I manually try to update the driver and point it to one that I've downloaded, Windows tells me that the most current driver is already installed.
The bottom line is that I need to be able to connect to the phone from the comp in order to push stuff via ADB and throw commands at it. The same unknown device situation happens when the phone is in bootloader or actually booted into Stock Froyo (2.2)
Has anyone ever seen anything like this? I know i haven't, and it's buggin me out.
buster3845 said:
Guys, I need a little help here. I've rooted my share of phones, and even some tablets, but the Evo i bought a few days ago has been a nightmare.
For some reason, and I can't tell why, this thing will not be recognized by Windows.
It always shows up as "Unknown Device" under the USB catagory on Device Manager.
I've tried different OS versions (Windows 7 64Bit, Vista 64bit, Even Mac). I've also pulled down every form of driver I can think of (SDK Orginal version, HTC Sync, Hboot Versions, etc.)
I just cannot get this thing to be recognized. And if I manually try to update the driver and point it to one that I've downloaded, Windows tells me that the most current driver is already installed.
The bottom line is that I need to be able to connect to the phone from the comp in order to push stuff via ADB and throw commands at it. The same unknown device situation happens when the phone is in bootloader or actually booted into Stock Froyo (2.2)
Has anyone ever seen anything like this? I know i haven't, and it's buggin me out.
Click to expand...
Click to collapse
I've never seen that before. Wish I had something for ya. Is the Evo brand new or used? Are you sure the usb cable is good? I've seen a bad cable cause some headaches before. Wish I had more for ya, sorry man.
Sent from my PC36100 using XDA App
EVO is not new. I bough it from cragslist a few days ago. It seems to work fine otherwise. Not rooted for sure, and running Sprint original 2.2.
I did try a couple of different USB cables just to be sure, and had the same results.
The funny thing is that even though I was never able to get it "recognized" on any of my machines, I was able to get ADB so "see" it for a while. I started the rooting process by pushing files to it via ADB and even sent a reboot command to it.
Once it rebooted, that's when it all went bad. It was still showing as unrecognized (just like before), but now ADB can't see it at all. Keeps telling me no devices are connected.
Even my friend's Mac Air (which supposedly doesn't need any kind of drivers to see the phone) can't see it either.
It's just weird...
perform a hard reset, maybe a rogue app or setting got messed up,
fastboot screen>clear storage>yes
Tried that as well. Sorry i didn't mention it in the original post.
I think I've pretty much tried everything that's somewhat logical at this point.
Now I'm looking for the "illogical" ideas.
Make sure usb debugging option is turned on in settings>applications>development and the phone is in charge only mode. Then it should be recognized and you should be able to use adb.
Debugging was turned on already. I made sure of that.
As for the mode of connection I've tried them all with mixed results.
Here's what I've seen so far...
Charge only - unrecognized device in Device manager, and ADB can't see it.
HTC sync - unrecognized device in Device manager, and ADB can't see it.
Disk Drive - unrecognized device in Device manager, and ADB can't see it.
Internet Sharing - never tried it.
Here's the weird part. If i uncheck Debugging and set the phone to HTC Sync, I am sometimes able to get ADB to see it.
This is just confusing...
What happens if you uninstall HTC Sync and just leave the drivers installed? Could work I suppose. I know unrevoked says to make sure you uninstall HTC Sync and install the ADB drivers.
try this. connect your evo to a machine running xp. i had the same problems rooting one evo using windows 7. connected to a machine running xp ,zipped right through without a hitch.
HOPE THIS HELPS YOU IN YOUR QUEST
Thats what I tried on the Vista box.removed HTC sync, and left the HTC drivers.when that failed I removed the drivers too and replaced them with several different ones I found online.none seemed to work.
The strangest part is that all guides seem to say that MAC OS should just see it without any drivers.
I borrowed friends MAC air and it didn't see it either.
I'm not sure which USB drivers you are using, but these work for me. Uninstall the drivers first, then install this. I hope it is legal to put these here and if not I am extremely sorry.
PS you could try a Linux Live CD and it will see it without drivers or go with Wubi which installs Ubuntu on your Windows hard drive and can be uninstalled just like any other program. It gives you the option to boot into Ubuntu or Windows on bootup. Neat little program and it is faster than using the live CD. Go to this link Wubi and click the Start Download button to download Wubi.
Those seem to be the same drivers I've tried (well those and a ton of others as well).
I'm gonna give that LiveCD idea a shot. Burning it now.
If not, I'm gonna try to find an XP machine somewhere.
I've got a couple of VM's on my machine running XP, but since the main Win7 Machine doesn't see it, it can't seem to pass the USB connection over to the XP VM.
Man, I have to say, this is just the most complicated rooting process I've ever seen. If this was my first root attempt, I'm pretty sure I'd leave Android forever
It usually is a painless operation to root the Evo. For some reason you are having a difficult time with driver installation. It seriously has to be something simple that has been missed, because I have rooted mine and several friends Evo's and it was very easy. I had a MyTouch 3g 3.5mm before this Evo and talk about a pain. Before the Universal Auto root app you had to make a gold card first and that in itself took over an hour. It was my first root and it was very difficult and time consuming, so to see how easy the Evo was no matter which way I do it made me very happy.
buster3845 said:
Thats what I tried on the Vista box.removed HTC sync, and left the HTC drivers.when that failed I removed the drivers too and replaced them with several different ones I found online.none seemed to work.
The strangest part is that all guides seem to say that MAC OS should just see it without any drivers.
I borrowed friends MAC air and it didn't see it either.
Click to expand...
Click to collapse
yes the mac doesn't require additonal drivers to run adb however u need to make sure the directory is properly set in terminal so adb knows where to pull commands from... on windows did u try uninstalling everything phone related? SDK, HTC Sync, the whole nine yards then try reinstalling only the sdk and the usb drivers? I know with the lastest SDK the usb driver is not included for some reason or at least it wasn't with mine... then one day my adb just randomly stopped working and a uninstall/reinstall cleared up everything... try this usb driver and see where it gets u. Don't know if it's any different that wat the guy above posted but worth a shot. Reinstall the appropriate SDK first then i would recommend plugging the evo into the pc with no usb drivers installed then when it cant automatically find the drivers direct it to the file u downloaded and it should pull the necessary drivers from there and see if that does the trick...
View attachment android-usb-driver.zip
No dice so far guys...but i have made progress in identifying the issue (sort of).
So here's the deal - the ONLY way the phone is recognized is if i toggle the "debugging" setting.
If i plug the phone in with the switch set on (meaning USB Debugging enabled) the phone is not recognized. Pointing the unknown device to the drivers (any drivers) does nothing.
However, if i plug the phone in with the switch set off, it finds a usb mass storage device. Then i turn the debugging switch on, and it finds the ADB Android phone with no issues. Then i can push commands via ADB without any problems.
The problem i have is that I cannot toggle that switch if i boot into HBOOT menu. So the comp never see's the phone.
I've tried this experiment on Win7-64bit, Vista-64bit, XP 32bit, and even MAC.
The same situation seems to apply everywhere, and with all of the drivers I've tried. None of them seem to allow the phone to be plugged in and automatically be found. The only way for the comp to see the phone is if i toggle the debugging switch off, then on.
At this point, I'm ready to put out a bounty on this. $20 via PayPal to anyone who can walk me through it. Bottom line is that I need to be able to see the phone without having to toggle the debugging switch. That will allow me to boot into HBOOT and still send commands to the phone via ADB.
Thanks for all the help guys. Hopefully, we can get this resolved.
**BUMP**
Anyone care to take a shot??

htc keeps asking for MTP driver?

Dezire z keeps askinf for MTP drivee?? i recently flashed mexdroid rom, and in the beginning none of the usbs would connect my phone. I thought it was a nightly issue as it was based off of a nightly but now its using RC1.
Recently i played around, it wouldnt connect with the "ADB or Android phone driver." I fixed that and those work fine in Device Manager in Windows 7. However!, in device manager it KEEPS asking for MTP. i tried uninstalling, updating, everything!! and it just wont find my htc desire z.
ADB can find it when using command prompt. It can even logcat, and its weird why ADB can see it but windows cant. I have posted a Download link to the Logcat file. Im hoping anyone here can help me.
http://dl.dropbox.com/u/21509455/logcat.txt
thanks
edit* i think i read somewhere Android doesnt use MTP drivers....-confused-
windows 7 can see my phone and lets me safely remove it too, but wont let me see it in my computer.
issues I was having with W7 x64 were resolved by PDANet. you might try it out, although your issue is slightly different than mine... the device was entirely unrecognizable (by adb, fastboot, the whole shebang).
edit: NOTE you don't need to actually use PDAnet, it will just locate an appropriate driver and install it for you, then you can uninstall it from your PC.. unless you want to use it, of course. pretty slick.
pmcqueen said:
issues I was having with W7 x64 were resolved by PDANet. you might try it out, although your issue is slightly different than mine... the device was entirely unrecognizable (by adb, fastboot, the whole shebang).
edit: NOTE you don't need to actually use PDAnet, it will just locate an appropriate driver and install it for you, then you can uninstall it from your PC.. unless you want to use it, of course. pretty slick.
Click to expand...
Click to collapse
ive done this and it found the proper driver. "Android phone" BUT when it tries to connect with device, it says "failed to handshake with device" and proceeds to uninstall pdanet. Is it because its conflicting with windows 7 cant find the MTP driver?.... sooo confused.. never, ever had this problem
edit* after pdanet is uninstalled, the Android phone driver works fine, but MTP does not.
jark99 said:
ive done this and it found the proper driver. "Android phone" BUT when it tries to connect with device, it says "failed to handshake with device" and proceeds to uninstall pdanet. Is it because its conflicting with windows 7 cant find the MTP driver?.... sooo confused.. never, ever had this problem
edit* after pdanet is uninstalled, the Android phone driver works fine, but MTP does not.
Click to expand...
Click to collapse
that's a bugger.
when you plug the phone in, in device manager, does it show as a USB mass storage device under the USB controller section? to check: unplug all usb devices (aside from input devices like keyboard/mouse/what-have-you). plug in your phone and go to device manager (right click my computer->manage->device manager). under USB controllers, check and see if there is a USB mass storage device. assuming you have disconnected any other storage media, this is your phone.
if it does:
uninstall this driver, unplug your phone, restart, plug your phone back in.
if it doesn't:
my next step (take it for what it's worth - I'm sure there's an easier way) would be to unplug all usb devices (including keyboard/mouse - anything USB related), uninstall EVERYTHING under the USB Controller submenu, then restart and plug the phone in.
W7 should automatically recognize and reinstall the USB host controllers and hubs.
edit: are you using any other USB storage devices? thumb drives, ext harddrives, etc? do they work?
pmcqueen said:
that's a bugger.
when you plug the phone in, in device manager, does it show as a USB mass storage device under the USB controller section? to check: unplug all usb devices (aside from input devices like keyboard/mouse/what-have-you). plug in your phone and go to device manager (right click my computer->manage->device manager). under USB controllers, check and see if there is a USB mass storage device. assuming you have disconnected any other storage media, this is your phone.
if it does:
uninstall this driver, unplug your phone, restart, plug your phone back in.
if it doesn't:
my next step (take it for what it's worth - I'm sure there's an easier way) would be to unplug all usb devices (including keyboard/mouse - anything USB related), uninstall EVERYTHING under the USB Controller submenu, then restart and plug the phone in.
W7 should automatically recognize and reinstall the USB host controllers and hubs.
edit: are you using any other USB storage devices? thumb drives, ext harddrives, etc? do they work?
Click to expand...
Click to collapse
Under the usb section in device manager, i have about 8 or so usb controllers and stuff. Im using a Gateway Laptop and only one thing is using a usb port--- the mouse. Thats all. So i dont really have a clue which one is my htc phone because when plugging it in and going into device manager the only devices i remember using the phone were adb, android phone, and Now MTP. If i could pinpoint which usb controller is using my phone ill uninstall it. Other than that, what else is there? This is the strangest problem ever
Sent from my HTC Vision using XDA App
sighh, comeon guys. here ill post some pics of what is going on
Here are the pics of what is going on!!
Normal mode (no phone plugged in) - http://dl.dropbox.com/u/21509455/normal%20mode.jpg
Phone plugged in mode - http://dl.dropbox.com/u/21509455/phone%20plugged%20in.png
Uninstalled MTP & ADB driver Picture (looking for drivers) -http://dl.dropbox.com/u/21509455/phone%20uninstall%20drivers.jpg
Phone with ADB driver but no MTP - http://dl.dropbox.com/u/21509455/phone%20with%20driver%20found%20but%20no%20mtp%20.jpg
hope this helps , if you find something that can make this work let me know ASAP
140 views? and no one knows how to fix this problem?? anyone? hello?
jark99 said:
140 views? and no one knows how to fix this problem?? anyone? hello?
Click to expand...
Click to collapse
Have you tried the drivers from the official HTC Sync software? Also, are you actually trying to use the phone as an MTP device or as a USB mass storage device? I don't think you can use both at the same time (though I don't use this ROM so maybe things have changed). If you don't actually want the MTP functionality, I wouldn't worry about it.
Also, I noticed the notes for the ROM says "USB mounting is not working on a Windows OS computer" is a known issue. Not sure if that could be related...
ianmcquinn said:
Have you tried the drivers from the official HTC Sync software? Also, are you actually trying to use the phone as an MTP device or as a USB mass storage device? I don't think you can use both at the same time (though I don't use this ROM so maybe things have changed). If you don't actually want the MTP functionality, I wouldn't worry about it.
Also, I noticed the notes for the ROM says "USB mounting is not working on a Windows OS computer" is a known issue. Not sure if that could be related...
Click to expand...
Click to collapse
im trying to use it as a mass storage device, MTP isnt supposed to show up from what i read. but now it wont start without MTP
did you try what I pm'd you earlier today?
pmcqueen said:
did you try what I pm'd you earlier today?
Click to expand...
Click to collapse
windows 7 home doesnt have that script gpedit.msc
i looked all over google and it doesnt work . only pro and business versions have it.
Did the HTC Sync software not work? Also, have you tried formatting your SD card? Might be a long shot, but if it was ever used in MTP mode at one point, maybe your comp is detecting the files and thinking it's still an MTP device. Not sure if it works that way though...
Did you ever set the phone to MTP mode in the past? Like if you were ever on a Sense-based ROM. Maybe if you had it in MTP mode prior to flashing the new ROM, it stayed in it. Once again, no clue if it works that way since I've never used MTP on this phone before, but might be worth trying if you are out of options.
STILL havent fixed this MTP driver issue, have tried everything including the post above me!....NOTHING IS WORKING. why is it being recognised as mtp, when all i need is use the sd card.
this has been up for a week, seriously no one knows how to fix it?
jark99 said:
this has been up for a week, seriously no one knows how to fix it?
Click to expand...
Click to collapse
I'm guessing it's because no one else has encountered this problem before...
So what happened when you flashed back to a Sense-based ROM? I've never used one, but I thought when you connect the phone via USB, you have to choose what kind of connection you want (e.g., HTC Sync connection vs Disk Drive). Are you saying even when you choose to connect as a drive, the phone still shows up only as an MTP device (which I'm assuming is what is used when in HTC Sync mode)?
ianmcquinn said:
I'm guessing it's because no one else has encountered this problem before...
So what happened when you flashed back to a Sense-based ROM? I've never used one, but I thought when you connect the phone via USB, you have to choose what kind of connection you want (e.g., HTC Sync connection vs Disk Drive). Are you saying even when you choose to connect as a drive, the phone still shows up only as an MTP device (which I'm assuming is what is used when in HTC Sync mode)?
Click to expand...
Click to collapse
i switched to MIUI rom where i can mount sd card, and it still shows up as MTP in device manager on windows. Its not a rom issue, its a issue with WINDOWS seeing my device as a MTP and not STorage ....stupid windows 7.
jark99 said:
i switched to MIUI rom where i can mount sd card, and it still shows up as MTP in device manager on windows. Its not a rom issue, its a issue with WINDOWS seeing my device as a MTP and not STorage ....stupid windows 7.
Click to expand...
Click to collapse
Well either Windows sees your phone as an MTP device or the phone is actually reporting itself as an MTP device (not sure how it works on phones, but typically Windows communicates with firmware on a USB device to determine its classifications).
I'm guessing you already tried this since it's one of the only threads on the G2 forum when I did a search for MTP...
http://forum.xda-developers.com/showthread.php?t=901449
ianmcquinn said:
Well either Windows sees your phone as an MTP device or the phone is actually reporting itself as an MTP device (not sure how it works on phones, but typically Windows communicates with firmware on a USB device to determine its classifications).
I'm guessing you already tried this since it's one of the only threads on the G2 forum when I did a search for MTP...
http://forum.xda-developers.com/showthread.php?t=901449
Click to expand...
Click to collapse
Thankss i saw some of those. One method i didnt try, but ill try it and let you know how this goes. Thanks for the link
Sent from my HTC Vision using XDA App
Bumppp. Still no proper way to fix this!!
Sent from my HTC Vision using XDA App
anyone find any fix for this MTP ISSUE?

[Q] Epic won't root or show in 'My Computer'

Hi.
Have Boostmobile Epic that came unrooted.
Downloaded drivers and phone shows in device manager under com ports.
Tried 11 USB cables then saw a video from qbking and bought a blackberry to use its cable making it 12 cables, none work.
Tried 2 computers with Vista and Win 7 x64.
Epic won't communicate with either comp with debugging on or off.
As i said in topic, one click root won't work. Says Phone is not connected.
I also cannot sideload content onto SD card because it does not show in My Computer.
It has been flashed to boost so i assume it has communicated with a PC in the past.
What can i do to fix this?
Reboot pc and phone then try again. If that doesn't work then uninstall drivers from pc then install again. Reboot pc after install after reboot plug in epic then wait for it to finish installing drivers then reboot both again then use odin.
You can also connect the phone with usb debugging on, then go into device manager on the computer and look for "other" or samsung android in USB section. Click on that and select update drivers and let windows update search and install drivers...it takes awhile.
just did the uninstall drivers then reboot both thing.
Driver installation shows device ready to use as...
SAMSUNG USB Composite Device
SAMSUNG Mobile Modem #2
SAMSUNG Mobile Modem Diagnostic Serial Port (WDM) (COM5)
All ready to use.
But Still not showing in my computer for file transfer or working in usb debugging mode for root.
PHug said:
just did the uninstall drivers then reboot both thing.
Driver installation shows device ready to use as...
SAMSUNG USB Composite Device
SAMSUNG Mobile Modem #2
SAMSUNG Mobile Modem Diagnostic Serial Port (WDM) (COM5)
All ready to use.
But Still not showing in my computer for file transfer or working in usb debugging mode for root.
Click to expand...
Click to collapse
Try the update driver choice in device manager. The CDC driver is missing. I think it loads 5 drivers if I remember correctly with USB on...yeah the mass storage driver is missing too. Let Windows update find them all.
kennyglass123 said:
Try the update driver choice in device manager. The CDC driver is missing. I think it loads 5 drivers if I remember correctly with USB on...yeah the mass storage driver is missing too. Let Windows update find them all.
Click to expand...
Click to collapse
Hi, thanks for help.
Just tried uninstalling everything and letting windows find drivers. Windows found a different driver package from S3 studio or something but I still get no mass storage or root.
I've read you can root and install roms without a computer Guess that will have to be my route.
As far as mass storage goes... It's annoying but I pulled the back off and put SD card directly into computer
You are sliding down the pulldown on your epic screen and pushing mount sd card for mass storage right?
jbadboy2007 said:
You are sliding down the pulldown on your epic screen and pushing mount sd card for mass storage right?
Click to expand...
Click to collapse
Yeah, the robot pic turns from green to orange but it never actually connects to either computer.
Going to my brothers house soon to check his 2 computers, he says his Thunderbolt will only work on one.
PHug said:
Yeah, the robot pic turns from green to orange but it never actually connects to either computer.
Going to my brothers house soon to check his 2 computers, he says his Thunderbolt will only work on one.
Click to expand...
Click to collapse
Some computers are finicky and will only work on the USB port used to install the drivers. Odin only works on the left side of my laptop and mass storage works on the right...go figure!
The fact that the phone thinks it connects and the computer probably makes the connection noise shows there is still a driver problem. Did you reboot the computer and phone after the full driver installation?
Yes I restarted both several times while installing/uninstalling
Drivers... I have just accepted that I need to remove the card to sideload content.
On a side note, I am now afraid to root my phone and change the roms because I'm on boostmobile and will be unable to connect phone to a computer to fix if something goes wrong.
Sent from my SPH-D700 using Tapatalk
after you install drivers, reboot, then plug in your phone w debugging on, it should install a bunch of drivers, then take forever on modem, unplug and replug the usb from the phone really fast, this should trip it up into moving to the next device... there should be at least two or three more. If you have GB loaded for some reason the RNDIS drivers are wonky. Make sure you use a USB port on your motherboard, not on a PCI, not on a front port... the drivers are acting weird lately, like they changed em up a bit... idunno... but once you get a setup, dont mess with it! Hope somethin helps... Its almost guaranteed the drivers, unless the Boost is the issue, idunno...
ive had that same problem ever sense ive got the phone, what if you havent given up there is another way for you to connect to your computer. It is very simple and fast it is how i connect now and it works every time.
1. Have computer on and Phone off
2. Boot your phone into ClockworkMod 3.1.0.1 (Power/camera/volume down)(it must be this version of clockwork)
3. Go to mounts and storage
4. On the bottom of the menu you must click mount usb storage.
5. Plug your phone into the computer and your computer should recognize your phone now.
Also if your on Vista / Win7 you should run the command line (cmd) or the bat file to root with admin rights: Right click cmd or the run.bat and select run as administrator and that hould help.
Sent from an Epic with 4G
I don't think the drivers for samsung are 64 bit compatable. If you got the drivers from samsung it should state that.
Sent from my lean mean drunken machine useing XDA Premium and a 12 pack of Sam Lager
tazfanatic said:
I don't think the drivers for samsung are 64 bit compatable. If you got the drivers from samsung it should state that.
Sent from my lean mean drunken machine useing XDA Premium and a 12 pack of Sam Lager
Click to expand...
Click to collapse
The ones installed through Windows Update run fine on my 64 bit Windows 7 Laptop.
kennyglass123 said:
The ones installed through Windows Update run fine on my 64 bit Windows 7 Laptop.
Click to expand...
Click to collapse
good to know.

[Q] USB Storage doesn't show up in windows 7

I have not had this problem until recently and not sure what has caused it. My phone is not showing up when I mount my SD card. Also undetected by ADB. I have tried multiple cables, different computers, and also reformatted my computer and installed fresh drivers just in case. My phone does however show up in Odin and I can flash a modem no problem. I was thinking about wiping my phone back to stock and going from there, but I am afraid that will not fix it and I will be stuck at stock. =(
Thanks,
Jaculop
Had the same problem. Had to reload the drivers even though my other Epic was recognized just fine.
Sent from my SPH-D700 using XDA App
Same here, its' like it woked one day and didn't the next. I had 2 problems, one was the fact that only half of the usb jacks on the front of my desktop work (dumbass), and I had to re-install the drivers found on Samsung.com. My computer also will not recognize the sd card until you turn on mass storage from the drop down menu on the phone after the usb is connected.
What I did was turn on USB debugging, connected the phone in the drop down menu, then went int control panel>device manager> and looked for either "Other" or something in the USB connections. I found Samsung Android. I clicked that and hit update drivers from Windows Update. It took like 30 minutes to load all the necessary drivers then connected fine after that.
I have tried uninstalling/reinstalling drivers. I am pretty sure I have tried the update driver thing through device manager, with it saying I already had an update to do driver. I have also tried with/without debugging and also manually selecting use as a mass storage device. Just kinda weird it shows up in device manager, just ADB doesn't recognize it or as a mass storage device. I am starting to think it is something more with my phone as it doesn't show up on other computer and tried other cables. May just say screw it and try Odin.
jaculop said:
I have tried uninstalling/reinstalling drivers. I am pretty sure I have tried the update driver thing through device manager, with it saying I already had an update to do driver. I have also tried with/without debugging and also manually selecting use as a mass storage device. Just kinda weird it shows up in device manager, just ADB doesn't recognize it or as a mass storage device. I am starting to think it is something more with my phone as it doesn't show up on other computer and tried other cables. May just say screw it and try Odin.
Click to expand...
Click to collapse
You can uninstall the drivers, then let Windows Update find the drivers again. It needs 5 drivers altogether. My problem was similiar. It wouldn't recognize my phone with USB debugging on, yet had no problem recognizing my other Epic so was sure my phone was screwed up. After Odin it did recognize it but wouldn't after rooting and putting on a GB leak ROM but again the other phone was fine. Forced driver update and has worked fine ever since. Although one phone shows up as F and the other as E. Not worried as long as it works...lol.
I uninstalled the Galaxy S 64bit drivers but the uninstall option that came with the package. I plugged in my phone, it attempted to find drivers and said unsuccessful. I click, search automatically and it comes back with nothing.
Also it says it is Samsung CDMA Technologies.
Edit: I just tried manually updating the drivers by pointing to the driver location instead of using the provided installation. I see only 4 drivers installed. Samsung USB Composite Device, Samsung Mobile Modem Diagnostics, and one other I am unable to find the name of.
There is also a CDC driver.
Sent from my SPH-D700 using XDA App
I fixed the problem. In case anyone else runs into it, it's simple to fix. I was afraid to ODIN back to stock in case something was wrong and unable to root/cwm again, but I grew some balls did it and it's now working flawlessly. Must have been something messed up with the system files on my epic, that even a wipe and reflash from CWM would not fix.
jaculop said:
I fixed the problem. In case anyone else runs into it, it's simple to fix. I was afraid to ODIN back to stock in case something was wrong and unable to root/cwm again, but I grew some balls did it and it's now working flawlessly. Must have been something messed up with the system files on my epic, that even a wipe and reflash from CWM would not fix.
Click to expand...
Click to collapse
Did you root and reflash your ROM and try it?
Yea, I rerooted and flashed my rom. Everything is working fine so far, along with my SD card and phone showing up on my computer. Before it was just showing up as Samsung CDMA Tech. now it is showing actually showing the samsung model number. So something happened with the phone before. Not exactly sure.
jaculop said:
Yea, I rerooted and flashed my rom. Everything is working fine so far, along with my SD card and phone showing up on my computer. Before it was just showing up as Samsung CDMA Tech. now it is showing actually showing the samsung model number. So something happened with the phone before. Not exactly sure.
Click to expand...
Click to collapse
Glad you got it working. You were lucky Odin still recognized it.

Categories

Resources