htc keeps asking for MTP driver? - G2 and Desire Z Q&A, Help & Troubleshooting

Dezire z keeps askinf for MTP drivee?? i recently flashed mexdroid rom, and in the beginning none of the usbs would connect my phone. I thought it was a nightly issue as it was based off of a nightly but now its using RC1.
Recently i played around, it wouldnt connect with the "ADB or Android phone driver." I fixed that and those work fine in Device Manager in Windows 7. However!, in device manager it KEEPS asking for MTP. i tried uninstalling, updating, everything!! and it just wont find my htc desire z.
ADB can find it when using command prompt. It can even logcat, and its weird why ADB can see it but windows cant. I have posted a Download link to the Logcat file. Im hoping anyone here can help me.
http://dl.dropbox.com/u/21509455/logcat.txt
thanks
edit* i think i read somewhere Android doesnt use MTP drivers....-confused-
windows 7 can see my phone and lets me safely remove it too, but wont let me see it in my computer.

issues I was having with W7 x64 were resolved by PDANet. you might try it out, although your issue is slightly different than mine... the device was entirely unrecognizable (by adb, fastboot, the whole shebang).
edit: NOTE you don't need to actually use PDAnet, it will just locate an appropriate driver and install it for you, then you can uninstall it from your PC.. unless you want to use it, of course. pretty slick.

pmcqueen said:
issues I was having with W7 x64 were resolved by PDANet. you might try it out, although your issue is slightly different than mine... the device was entirely unrecognizable (by adb, fastboot, the whole shebang).
edit: NOTE you don't need to actually use PDAnet, it will just locate an appropriate driver and install it for you, then you can uninstall it from your PC.. unless you want to use it, of course. pretty slick.
Click to expand...
Click to collapse
ive done this and it found the proper driver. "Android phone" BUT when it tries to connect with device, it says "failed to handshake with device" and proceeds to uninstall pdanet. Is it because its conflicting with windows 7 cant find the MTP driver?.... sooo confused.. never, ever had this problem
edit* after pdanet is uninstalled, the Android phone driver works fine, but MTP does not.

jark99 said:
ive done this and it found the proper driver. "Android phone" BUT when it tries to connect with device, it says "failed to handshake with device" and proceeds to uninstall pdanet. Is it because its conflicting with windows 7 cant find the MTP driver?.... sooo confused.. never, ever had this problem
edit* after pdanet is uninstalled, the Android phone driver works fine, but MTP does not.
Click to expand...
Click to collapse
that's a bugger.
when you plug the phone in, in device manager, does it show as a USB mass storage device under the USB controller section? to check: unplug all usb devices (aside from input devices like keyboard/mouse/what-have-you). plug in your phone and go to device manager (right click my computer->manage->device manager). under USB controllers, check and see if there is a USB mass storage device. assuming you have disconnected any other storage media, this is your phone.
if it does:
uninstall this driver, unplug your phone, restart, plug your phone back in.
if it doesn't:
my next step (take it for what it's worth - I'm sure there's an easier way) would be to unplug all usb devices (including keyboard/mouse - anything USB related), uninstall EVERYTHING under the USB Controller submenu, then restart and plug the phone in.
W7 should automatically recognize and reinstall the USB host controllers and hubs.
edit: are you using any other USB storage devices? thumb drives, ext harddrives, etc? do they work?

pmcqueen said:
that's a bugger.
when you plug the phone in, in device manager, does it show as a USB mass storage device under the USB controller section? to check: unplug all usb devices (aside from input devices like keyboard/mouse/what-have-you). plug in your phone and go to device manager (right click my computer->manage->device manager). under USB controllers, check and see if there is a USB mass storage device. assuming you have disconnected any other storage media, this is your phone.
if it does:
uninstall this driver, unplug your phone, restart, plug your phone back in.
if it doesn't:
my next step (take it for what it's worth - I'm sure there's an easier way) would be to unplug all usb devices (including keyboard/mouse - anything USB related), uninstall EVERYTHING under the USB Controller submenu, then restart and plug the phone in.
W7 should automatically recognize and reinstall the USB host controllers and hubs.
edit: are you using any other USB storage devices? thumb drives, ext harddrives, etc? do they work?
Click to expand...
Click to collapse
Under the usb section in device manager, i have about 8 or so usb controllers and stuff. Im using a Gateway Laptop and only one thing is using a usb port--- the mouse. Thats all. So i dont really have a clue which one is my htc phone because when plugging it in and going into device manager the only devices i remember using the phone were adb, android phone, and Now MTP. If i could pinpoint which usb controller is using my phone ill uninstall it. Other than that, what else is there? This is the strangest problem ever
Sent from my HTC Vision using XDA App

sighh, comeon guys. here ill post some pics of what is going on
Here are the pics of what is going on!!
Normal mode (no phone plugged in) - http://dl.dropbox.com/u/21509455/normal%20mode.jpg
Phone plugged in mode - http://dl.dropbox.com/u/21509455/phone%20plugged%20in.png
Uninstalled MTP & ADB driver Picture (looking for drivers) -http://dl.dropbox.com/u/21509455/phone%20uninstall%20drivers.jpg
Phone with ADB driver but no MTP - http://dl.dropbox.com/u/21509455/phone%20with%20driver%20found%20but%20no%20mtp%20.jpg
hope this helps , if you find something that can make this work let me know ASAP

140 views? and no one knows how to fix this problem?? anyone? hello?

jark99 said:
140 views? and no one knows how to fix this problem?? anyone? hello?
Click to expand...
Click to collapse
Have you tried the drivers from the official HTC Sync software? Also, are you actually trying to use the phone as an MTP device or as a USB mass storage device? I don't think you can use both at the same time (though I don't use this ROM so maybe things have changed). If you don't actually want the MTP functionality, I wouldn't worry about it.
Also, I noticed the notes for the ROM says "USB mounting is not working on a Windows OS computer" is a known issue. Not sure if that could be related...

ianmcquinn said:
Have you tried the drivers from the official HTC Sync software? Also, are you actually trying to use the phone as an MTP device or as a USB mass storage device? I don't think you can use both at the same time (though I don't use this ROM so maybe things have changed). If you don't actually want the MTP functionality, I wouldn't worry about it.
Also, I noticed the notes for the ROM says "USB mounting is not working on a Windows OS computer" is a known issue. Not sure if that could be related...
Click to expand...
Click to collapse
im trying to use it as a mass storage device, MTP isnt supposed to show up from what i read. but now it wont start without MTP

did you try what I pm'd you earlier today?

pmcqueen said:
did you try what I pm'd you earlier today?
Click to expand...
Click to collapse
windows 7 home doesnt have that script gpedit.msc
i looked all over google and it doesnt work . only pro and business versions have it.

Did the HTC Sync software not work? Also, have you tried formatting your SD card? Might be a long shot, but if it was ever used in MTP mode at one point, maybe your comp is detecting the files and thinking it's still an MTP device. Not sure if it works that way though...
Did you ever set the phone to MTP mode in the past? Like if you were ever on a Sense-based ROM. Maybe if you had it in MTP mode prior to flashing the new ROM, it stayed in it. Once again, no clue if it works that way since I've never used MTP on this phone before, but might be worth trying if you are out of options.

STILL havent fixed this MTP driver issue, have tried everything including the post above me!....NOTHING IS WORKING. why is it being recognised as mtp, when all i need is use the sd card.

this has been up for a week, seriously no one knows how to fix it?

jark99 said:
this has been up for a week, seriously no one knows how to fix it?
Click to expand...
Click to collapse
I'm guessing it's because no one else has encountered this problem before...
So what happened when you flashed back to a Sense-based ROM? I've never used one, but I thought when you connect the phone via USB, you have to choose what kind of connection you want (e.g., HTC Sync connection vs Disk Drive). Are you saying even when you choose to connect as a drive, the phone still shows up only as an MTP device (which I'm assuming is what is used when in HTC Sync mode)?

ianmcquinn said:
I'm guessing it's because no one else has encountered this problem before...
So what happened when you flashed back to a Sense-based ROM? I've never used one, but I thought when you connect the phone via USB, you have to choose what kind of connection you want (e.g., HTC Sync connection vs Disk Drive). Are you saying even when you choose to connect as a drive, the phone still shows up only as an MTP device (which I'm assuming is what is used when in HTC Sync mode)?
Click to expand...
Click to collapse
i switched to MIUI rom where i can mount sd card, and it still shows up as MTP in device manager on windows. Its not a rom issue, its a issue with WINDOWS seeing my device as a MTP and not STorage ....stupid windows 7.

jark99 said:
i switched to MIUI rom where i can mount sd card, and it still shows up as MTP in device manager on windows. Its not a rom issue, its a issue with WINDOWS seeing my device as a MTP and not STorage ....stupid windows 7.
Click to expand...
Click to collapse
Well either Windows sees your phone as an MTP device or the phone is actually reporting itself as an MTP device (not sure how it works on phones, but typically Windows communicates with firmware on a USB device to determine its classifications).
I'm guessing you already tried this since it's one of the only threads on the G2 forum when I did a search for MTP...
http://forum.xda-developers.com/showthread.php?t=901449

ianmcquinn said:
Well either Windows sees your phone as an MTP device or the phone is actually reporting itself as an MTP device (not sure how it works on phones, but typically Windows communicates with firmware on a USB device to determine its classifications).
I'm guessing you already tried this since it's one of the only threads on the G2 forum when I did a search for MTP...
http://forum.xda-developers.com/showthread.php?t=901449
Click to expand...
Click to collapse
Thankss i saw some of those. One method i didnt try, but ill try it and let you know how this goes. Thanks for the link
Sent from my HTC Vision using XDA App

Bumppp. Still no proper way to fix this!!
Sent from my HTC Vision using XDA App

anyone find any fix for this MTP ISSUE?

Related

Windows 7 - Installing ADB

Ok, I've just upgraded to windows 7. I was pretty psyched about the whole thing, and my computer seems like a whole new machine, coming from XP 32 bit.
So one thing I'm attempting to get adb to work with my phone. Heres my first problem - right off the bat, my computer doesnt recognize my phone as anything but an unknown device. YES I'VE TRIED DEBUGGING, DISK DRIVE, ETC., but nothing works.
I go to device manager, all I see is unknown device. Ok fine. I download the adb files that allow you to download the Android 2.1 thing and usb drivers. Still nothing works. I go to device manager, try to update the drivers for said "unkown device" and i get a message "the drivers are the newest up to date" or something. I try downloading the 64-bit HTC Hero drivers, same thing. I download and install HTC Sync, same thing.
I get this message when I plug the phone in...
"USB Device not recognized
One of the usb devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message"
So my question is, how do i get my computer to recognize my phone, even as storage device??
jasongthang said:
Ok, I've just upgraded to windows 7. I was pretty psyched about the whole thing, and my computer seems like a whole new machine, coming from XP 32 bit.
So one thing I'm attempting to get adb to work with my phone. Heres my first problem - right off the bat, my computer doesnt recognize my phone as anything but an unknown device. YES I'VE TRIED DEBUGGING, DISK DRIVE, ETC., but nothing works.
I go to device manager, all I see is unknown device. Ok fine. I download the adb files that allow you to download the Android 2.1 thing and usb drivers. Still nothing works. I go to device manager, try to update the drivers for said "unkown device" and i get a message "the drivers are the newest up to date" or something. I try downloading the 64-bit HTC Hero drivers, same thing. I download and install HTC Sync, same thing.
I get this message when I plug the phone in...
"USB Device not recognized
One of the usb devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message"
So my question is, how do i get my computer to recognize my phone, even as storage device??
Click to expand...
Click to collapse
try uninstalling htc sync and using a different usb port. does that work?
And to address how to get it to recognize as a drive, when you plug it in you should be presented with options where you can make it a disk drive. Or pull down your notification bar and change the type.
elegantai said:
And to address how to get it to recognize as a drive, when you plug it in you should be presented with options where you can make it a disk drive. Or pull down your notification bar and change the type.
Click to expand...
Click to collapse
On the phone yes, I can select a different type. On my computer, I just get that unknown device message.
And out of the blue I just tried a different USB port, and now it works as a storage device.
Did you restart the computer after installing the drivers? Sometimes mine gets a little goofy like that.
jasongthang said:
On the phone yes, I can select a different type. On my computer, I just get that unknown device message.
And out of the blue I just tried a different USB port, and now it works as a storage device.
Click to expand...
Click to collapse
i had that issue with one of my usb ports too. i think sometimes a bank of usb ports are used as basically a usb hub, and the evo doesn't like that, from what i understand.
Reboot comp, reboot EVO. Connect 'em, and then go into Device Manager, uninstall the "unknown device" (EVO), and then have it scan for new devices. Now, when it says scanning for drivers (or something to that effect) look for an advanced or "skip checking Windows Update for drivers" option. Then navigate to the ADB drivers in the Android SDK and tell it to use those. Make sure you have USB Debugging turned on, and EVO's set for "Charging Only".
If that still doesn't work, then there's an incompatibility with your computer's USB controller and Win7.
drmacinyasha said:
Reboot comp, reboot EVO. Connect 'em, and then go into Device Manager, uninstall the "unknown device" (EVO), and then have it scan for new devices. Now, when it says scanning for drivers (or something to that effect) look for an advanced or "skip checking Windows Update for drivers" option. Then navigate to the ADB drivers in the Android SDK and tell it to use those. Make sure you have USB Debugging turned on, and EVO's set for "Charging Only".
If that still doesn't work, then there's an incompatibility with your computer's USB controller and Win7.
Click to expand...
Click to collapse
lol, I did all that a few times, but im sure its not an incompatibility issue. probably just a skipped step somewhere.
jasongthang said:
lol, I did all that a few times, but im sure its not an incompatibility issue. probably just a skipped step somewhere.
Click to expand...
Click to collapse
If your computer is old enough, incompatibility is a possibility. See if there's other ports you can use, like on a different side of the case. Also, what brand computer?
--Swyped from my EVO using XDA App.
drmacinyasha said:
If your computer is old enough, incompatibility is a possibility. See if there's other ports you can use, like on a different side of the case. Also, what brand computer?
--Swyped from my EVO using XDA App.
Click to expand...
Click to collapse
stop! lol its fine. it works. i guess i should have stated that i've been on these forums for quite a while, and have flashed and rooted a few different phones using this computer, but with xp.
i just switched to windows 7, and of course lost all my drivers, and everything I had saved would have to be switched to 64-bit. I just couldnt get anything to work, but it seems to work now.
and I dont know what brand necessarily this computer is. i built it. I do have a dell keyboard though.

[ADB] Device cannot be started (Code 10)

For some odd reason, I lost adb functionality (i.e. any adb command issued receives "error: device not found"). I looked in Device Manager and noticed that MyHTC was gone! I looked at my phone and USB debugging was enabled and in charge only. I could put it in USB Drive mode and the PC would recognize it as a USB Mass Storage Device so that I could exchange and view files but no adb.
I searched and searched on this issue for hours and installed over a half a dozen "androidusb.inf" driver files several times over. Every install generated the Code 10 error where Device Manager was lacking some information from the driver file and could not start the device. I reinstalled HTC Sync and gave that a try...nothing. Downloaded USBDeview and uninstalled all HTC drivers including the HTC Android USB Device and tried again to no avail. WTF?! What else am I supposed to do?
Well, in a "what the hell, let's give it a try" kind of moment, I decided to toggle the USB debugging off and then back on (and yes, it was checked and on the whole time). WORKS!!! WHAT THE CRAP?!! MyHTC is back in Device Manager and everything is back to normal. I'm glad but irritated!
I share this story in hopes that if someone else stumbles on this problem, they will not have to go through the same headache as I did. Just thought this was odd considering how many times I have plugged and unplugged and never had any problems with adb.
Toggle USB Debugging....so simple. *rolleyes*
Same Issue
I've got the same issue on my EVO 4G. Just installed the latest CM7 and now it tell me device not recognized. If I manually install the drivers it gives me the same code 10. I can't bring up the phone as a storage device and toggling the debugging is not working. Any ideas?
SillyJay said:
I've got the same issue on my EVO 4G. Just installed the latest CM7 and now it tell me device not recognized. If I manually install the drivers it gives me the same code 10. I can't bring up the phone as a storage device and toggling the debugging is not working. Any ideas?
Click to expand...
Click to collapse
You installed the hboot drivers correctly?
Boot into recovery, with usb debugging enabled, connect to pc, it should install the drivers.
Still the same
Even when I reboot into recovery it still gives me "USB Device not recognized." I previously had MikFroyo on my phone with no problems. I'm at a loss.
SillyJay said:
Even when I reboot into recovery it still gives me "USB Device not recognized." I previously had MikFroyo on my phone with no problems. I'm at a loss.
Click to expand...
Click to collapse
You most likely have a bad cable, do you have another one you can try?
Possibility
Not at the moment but that may explain it. Still seems weird for it to just go out right as I change to CM7, but still a possibility. I am going to run and grab my other cable. Thanks for the advice.
No Luck
The new USB cable didn't fix the problem. Also, in device manager, even with the driver installed its labeled as "unknown device."
If I boot into hboot the computer recognizes it.
**update: After rebooting from the hboot, my phone is recognized by the computer however, a disk drive is not coming up in "my computer." I have USB storage turned on but Im not getting anything.**
Any help would be much appreciated!
Sad Day
Apparently the Micro USB port on the bottom of my phone is going bad... I talked with some other people who've had the same problem. HTC knows that the ports aren't very sturdy as well. Well... sad day for me.
Also if you're getting the notice from windows saying that you your device will run faster in a 2.0 usb port and you know the port is 2.0 ... chances are your port is going bad as well.
*****UPDATE*****
Flashed to MikFroyo and none of the above stated problems. I would venture that it was CM7 but apparently everyone else is able to use it so who knows.

[Q] stupid question...how do I transfer files to/from my phone?!

hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Max_Pain said:
hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Click to expand...
Click to collapse
Weird...
it should pop up as a media device.
Plug it in and pull down the notification bar and touch where it says "touch for other USB options"
and make sure Media Device (MTP) is checked.
if it doesn pop up then either the drivers arent installed, or their not installed correctly.
or the cable is bad, or the USB port is bad.
or the devil is messing with you
Max_Pain said:
hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Click to expand...
Click to collapse
make sure you have automatic updating on in windows, at least for the drivers. this is why i hate MTP, its such a pain in the ass. i sure hope someone gets mass storage mode goin in these soon. Make sure theres no unknown devices listed in the devices manager. then grab and install the drivers from here(although you shouldnt need them for mtp to work) http://www.samsung.com/us/support/owners/product/SPH-L710MBBSPR#
downloading now...when I plug it in, the cell phone makes a little noise. but no prompts come up under my notifications.
on the PC I found it the phone shows up under Devices & Printers, but there is no way to interact with it other than to see it's drivers and that they all apparently are up to date and functioning correctly...
ahhhhhh
Max_Pain said:
downloading now...when I plug it in, the cell phone makes a little noise. but no prompts come up under my notifications.
on the PC I found it the phone shows up under Devices & Printers, but there is no way to interact with it other than to see it's drivers and that they all apparently are up to date and functioning correctly...
ahhhhhh
Click to expand...
Click to collapse
Does it show as a plain looking generic box or does it look like an MP3 player in devices and printers?
Generic box under an "Unspecified" category. Even after reinstalling the drivers...same situation. I can't double click to open the phone and there is no prompt on my phone.
Sent from my SPH-L710 using xda premium
the phone is seeing as a modem by the PC...i'm guessing because of the drivers. can one of you tell me which drivers your phone is using (under Device Manager) so I can manually select those? I have many installed Samsung drivers, just need to know which one to pick I guess.
Max_Pain said:
the phone is seeing as a modem by the PC...i'm guessing because of the drivers. can one of you tell me which drivers your phone is using (under Device Manager) so I can manually select those? I have many installed Samsung drivers, just need to know which one to pick I guess.
Click to expand...
Click to collapse
This is crazy. I curse Samsung for this mtp ****t I swear. Under portable devices. Device name should be SPH-L710--thats what ur looking for. Will probly also be listed under modems as Samsung mobile usb modem. And in the usb devices as Samsung mobile usb composite device.another thought If you didn't already, turn on usb debugging and let it install those drivers as well. Has helped me in the past. Maybe even switchin it to download mode just so windows can see it in all modes and maybe wake the hell up.
i had usb debugging on originally, turned it off. no difference.
I went and bought a new memory card reader that supports SDXC cards, so now I can at least remove my memory card and transfer files...but still doesn't help me. I want to use that extra internal space I didn't have on my Evo 3D to add more music still to my phone...so I need to connect it to the PC somehow!
Max_Pain said:
i had usb debugging on originally, turned it off. no difference.
I went and bought a new memory card reader that supports SDXC cards, so now I can at least remove my memory card and transfer files...but still doesn't help me. I want to use that extra internal space I didn't have on my Evo 3D to add more music still to my phone...so I need to connect it to the PC somehow!
Click to expand...
Click to collapse
it blows my mind that its not working. what version of win 7 do you have? x86 or x64?
we have a laptop and a desktop, both running Windows 7 x64. we also have two of those Galaxy S3 phones. I'm running Go Launcher, my wife using the stock Wiz launcher. I have tried in different USB ports in both laptop and desktop, using different usb cables, and with both phones. with and without adb debugging enabled. same situation.
the phone shows up as a modem under device manager. under SAMSUNG Android Phone there is only SAMSUNG Android ADB Interface listed, nothing specific to this phone. I have tried changing the drivers around to different built-in samsung drivers and drivers from when I had the Galaxy Tab, nothing. I downloaded the latest drivers as they were linked above, nothing.
there are no pop-ups on either phone and nothing on the computer beyond the noise of something being plugged in...
w.t.f.
OK. Don't think its the issue but have run into this before with a Samsung phone or two. Reboot the computer and hold down f8 as its booting. When the advance menu comes up, hit *disable driver signature enforcement*. Like I said I don't think that's it but that has caused problems for me before (thanks microsoft) on x64 bit windows and a Samsung android phone so might as well rule it out.
O yeah, and just to make sure, you dont have kies installed right?
I do have Kies installed. someone now suggested I try using it to connect my phone. I open Kies, connect my phone, it says Connecting...and never goes anywhere. I did the connection troubleshooting thing, it took a while, said it was complete, plugged the phone back in, same situation.
jeez this is really stupid.
i disabled the driver enforcement option. nothing.
I rooted the phone now. installed that easy UMS apk and set the phone to MTP mode. now I have a Samsung MTP device on my device manager but none of the drivers work with it. windows couldn't find a driver, and i've tried 6 drivers manually and they all say they can't start the device.
anything else I can do now that i'm rooted?
Max_Pain said:
I do have Kies installed. someone now suggested I try using it to connect my phone. I open Kies, connect my phone, it says Connecting...and never goes anywhere. I did the connection troubleshooting thing, it took a while, said it was complete, plugged the phone back in, same situation.
jeez this is really stupid.
Click to expand...
Click to collapse
kies is the devil
its actually the opposite. You DO NOT want it installed. Uninstall kies completely. Idk how I forgot about mentioning kies.nothing but problems. Nix it and I bet this headache ends. And if u take that advice, have the phone unpluged during then removal . I would also recommend reinstalling the Samsung drivers I linked to yesterday. Then plug the phone in and I would bet smooth sail in from there
will try. now the phone shows up the "connected as media device" notice when I plug it in, and the PC sees it as an MTP device...but still not letting me use it. lets hope uninstalling KIES helps.
Max_Pain said:
will try. now the phone shows up the "connected as media device" notice when I plug it in, and the PC sees it as an MTP device...but still not letting me use it. lets hope uninstalling KIES helps.
Click to expand...
Click to collapse
Sounds like progress. I think uninstling kies will do the trick
well I uninstalled Kies, told it to uninstall any and all drivers for mobile phones. cleaned my registry. restarted my computer, installed the drivers fresh, plugged in the phone and it seems to work. for the first time it shows as a mtp device!
thanks a million. let's hope it works to transfer files.

[Q] Unable to connect M9 to Windows PC

Got a weird one - got the M9, able to connect it at work and on a laptop but not the computer I've got ADB and everything on.
Phone simply does not recognize as a USB drive, I get that it's looking for "Android phone" but it never shows as a device. (MTP, ADB, etc) Suggesting where the HTC drivers I just downloaded results in me getting that they're not what it's looking for.
This is a computer that has worked for my EVO 4G, 3D, 4G LTE, One m7, m8 along with being fine with a host of other devices.
I've uninstalled and reinstalled everything I know to do but no ADB, no MTP. Not a recognizable device to windows other than being "Android Phone" with no drivers findable.
Some things I've done:
Installed HTC Sync
Deleted HTC Sync
installed HTC drivers pack
removed
Bang head on keyboard
Plug into different USB ports
Change cable
Just one computer, the one that I've used with no problem for ages, wants to be a punk
Have you tried enabling USB debugging?
-settings
-about
-software information
-more
-tap build number 7 times
Then go back to settings and enter developer options and check USB debugging
NotSatan said:
Have you tried enabling USB debugging?
-settings
-about
-software information
-more
-tap build number 7 times
Then go back to settings and enter developer options and check USB debugging
Click to expand...
Click to collapse
Yup. I just get "Android Phone" as an unrecognized device. I've also set to Disk Drive, MTP, debugging on and off.
Just plugged in the M8, same issue... so it's something that's not M9 specific...
Well that's as far as my expertise goes haha.
mildlydisturbed said:
Got a weird one - got the M9, able to connect it at work and on a laptop but not the computer I've got ADB and everything on.
Phone simply does not recognize as a USB drive, I get that it's looking for "Android phone" but it never shows as a device. (MTP, ADB, etc) Suggesting where the HTC drivers I just downloaded results in me getting that they're not what it's looking for.
This is a computer that has worked for my EVO 4G, 3D, 4G LTE, One m7, m8 along with being fine with a host of other devices.
I've uninstalled and reinstalled everything I know to do but no ADB, no MTP. Not a recognizable device to windows other than being "Android Phone" with no drivers findable.
Some things I've done:
Installed HTC Sync
Deleted HTC Sync
installed HTC drivers pack
removed
Bang head on keyboard
Plug into different USB ports
Change cable
Just one computer, the one that I've used with no problem for ages, wants to be a punk
Click to expand...
Click to collapse
Was this resolved? Having this same issue...
It looks like you are just trying to get ADB?
* Make sure USB debugging is enabled (I know you said it is).
* Make sure your computer is not blacklisted on your phone from making connections to ADB.
* Make sure any htc sync or driver package is totally removed.
* Make sure your keyboard still works enough after the head banging. You will only need a mouse, enter, space, a, b, c, d, e, i, s and v to complete the following; but more is always better just in case you need an h or something.
Look in Device Manager. Is it an unknown device (is there a yellow exclamation mark or something next to it)?
Try deleting the driver that it's using - like actually choose to delete the driver software from your machine, not just remove the device.
Once you're totally clean and the phone shows up with a yellow !, try update driver -> let me choose -> have disk -> your android sdk's extras/google-usb-driver .inf.
Pick one of the ADB ones, not sure if it'll be composite or the other one, then test with
Code:
adb devices
in your cmd window.
If it shows up, cool. If not try the other ADB usb driver from the inf...
xfinrodx said:
It looks like you are just trying to get ADB?
* Make sure USB debugging is enabled (I know you said it is).
* Make sure your computer is not blacklisted on your phone from making connections to ADB.
* Make sure any htc sync or driver package is totally removed.
* Make sure your keyboard still works enough after the head banging. You will only need a mouse, enter, space, a, b, c, d, e, i, s and v to complete the following; but more is always better just in case you need an h or something.
Look in Device Manager. Is it an unknown device (is there a yellow exclamation mark or something next to it)?
Try deleting the driver that it's using - like actually choose to delete the driver software from your machine, not just remove the device.
Once you're totally clean and the phone shows up with a yellow !, try update driver -> let me choose -> have disk -> your android sdk's extras/google-usb-driver .inf.
Pick one of the ADB ones, not sure if it'll be composite or the other one, then test with
Code:
adb devices
in your cmd window.
If it shows up, cool. If not try the other ADB usb driver from the inf...
Click to expand...
Click to collapse
Thanks. I tried this and nothing helped. Finding the device from ADB devices isn't the issue. It is that the SD card does not show up in Windows Explorer. Other than taking the SD card out and using a micro SD card adapter for my PC, I cannot transfer files via USB. See attached image. The MTP is the issue. Why doesn't HTC Sync/Drivers from HTC.com fix this? -_-;
Oh, I'm sorry I misunderstood your need. Well if adb works yes can always push/pull... Which version of Windows are you on? Is it possibly a 32/64 bit driver issue? I'm reaching here, HTC sync should cure whatever ails you... I hate MTP.
xfinrodx said:
Oh, I'm sorry I misunderstood your need. Well if adb works yes can always push/pull... Which version of Windows are you on? Is it possibly a 32/64 bit driver issue? I'm reaching here, HTC sync should cure whatever ails you... I hate MTP.
Click to expand...
Click to collapse
Windows 7, yea it's probably a64 bit problem.
typhoonikan said:
Was this resolved? Having this same issue...
Click to expand...
Click to collapse
Resolved after I updated to windows 10
mildlydisturbed said:
Resolved after I updated to windows 10
Click to expand...
Click to collapse
Not for me. Would love a solution.
Bump. Help? So annoying.
typhoonikan said:
Bump. Help? So annoying.
Click to expand...
Click to collapse
I' having the same issue. M9 not recognized as an MTP device on Win 10 64 bit. Running CM 12.1. Adb works, and the device shows up in Device Manager as "MTP USB Device" under "Portable Devices" section. Right clicking gives only propertied and scan for h/w change option, there is no option to update device driver. Phone shows up as HTC M9 under "Unspecified" category in "Devices and Printers".
My Lg G2 runs CM12.1 as well and works fine as mtp device. (Adb works too). I have been trying everything to get M9 working, but failed.
EDIT
Solved the issue trying random things! The issue was the xposed module "Xposed Media Scanner Optimizer" which was preventing MTP mode by not allowing media scanner to run.
droidphile said:
I' having the same issue. M9 not recognized as an MTP device on Win 10 64 bit. Running CM 12.1. Adb works, and the device shows up in Device Manager as "MTP USB Device" under "Portable Devices" section. Right clicking gives only propertied and scan for h/w change option, there is no option to update device driver. Phone shows up as HTC M9 under "Unspecified" category in "Devices and Printers".
My Lg G2 runs CM12.1 as well and works fine as mtp device. (Adb works too). I have been trying everything to get M9 working, but failed.
EDIT
Solved the issue trying random things! The issue was the xposed module "Xposed Media Scanner Optimizer" which was preventing MTP mode by not allowing media scanner to run.
Click to expand...
Click to collapse
I do not have that module installed, so that can't be what is keeping Windows from noticing my phone as a storage device.
Also, if i hadn't mentioned it before, I am able to see my device with adb devices in the command prompt.
typhoonikan said:
I do not have that module installed, so that can't be what is keeping Windows from noticing my phone as a storage device.
Also, if i hadn't mentioned it before, I am able to see my device with adb devices in the command prompt.
Click to expand...
Click to collapse
Most likely it is a driver conflict or missing drivers. Uninstall all portable device drivers and start again.
I wish I stole my HTC M9.
typhoonikan said:
I do not have that module installed, so that can't be what is keeping Windows from noticing my phone as a storage device.
Also, if i hadn't mentioned it before, I am able to see my device with adb devices in the command prompt.
Click to expand...
Click to collapse
I have the same issue, nothing! MTP device driver is not present...adb works but MTP nothing.
Please, someone check if the win 10 installed is N version? maybe is this the problem, maybe....
Thanks
Something to try. Connect your phone to the PC, then go into device manager and look for portable devices. The phone should be listed there and most likely you will see a yellow triangle on it. Click on it and choose to uninstall. After it uninstalls, unplug the phone from the PC and then plug it back in. Allow it to fully re-install before doing anything.
DeeZZ_NuuZZ said:
install another theme from themes Manager which is dark, or has dark Keyboard. the easiest way
Click to expand...
Click to collapse
Nope. I've played with device manager for over an hour at a time. Windows doesn't like m9.
Well, my understanding is that the driver used for mtp for Android devices is the same driver that is used for Windows Media Player. When you connect your phone to the PC and open Windows Media Player, is the phone listed there? If not, then you may have something interfering with media scanner. Have you tried starting the M9 in safe mode and then connecting to the PC?
Weird. You must bring it to store to fix

USB error PLEASE HELP!

USB will not function with my OnePlus 3, I've loaded drivers and still no avail.
templarsniper said:
USB will not function with my OnePlus 3, I've loaded drivers and still no avail.
Click to expand...
Click to collapse
As regards the attaching of files, you have to have a minimum number of posts to be able to do that.
As regards the USB, be a little more specific like what you are trying to do, which ROM you are running, whether you are rooted, what happens when you connect the phone to PC etc which will enable the members to help you.
There could be several reasons for this, but lets start with the basics.
Have you tried a different cable?
Have you selected File Transfer (MTP) from usb options?
kenboyles72 said:
There could be several reasons for this, but lets start with the basics.
Have you tried a different cable?
Have you selected File Transfer (MTP) from usb options?
Click to expand...
Click to collapse
I get a windows sound like its connecting then in the bottom right where the time is next to that is a root sign then I get a pop up saying exactly.....The last USB device you connected to this computer malfunctioned and Windows does not recognize it. Recommendation.. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly. When I go to the Device Manager/Control Panel it doesnt do anything. I've tried to add adb to the path but maybe added it to wrong path now it won't come on. If there is a work around maybe to re-add to right path. Device Manager was fine before I added adb and added path as per internet search. Device Manager before would say something like error 39. I've tried MTP that doesn't get it to open up either.
TNSMANI said:
As regards the attaching of files, you have to have a minimum number of posts to be able to do that.
As regards the USB, be a little more specific like what you are trying to do, which ROM you are running, whether you are rooted, what happens when you connect the phone to PC etc which will enable the members to help you.
Click to expand...
Click to collapse
I cant even root for the life of me now, Im on 8.0, I'm trying to just root the phone and to start the computer has to recognize it I understand but it won't, with my Oneplus 2 was fine,(I'm thinking maybe phone doesnt have the drivers built in to the file system, you know when you plug in and turn on MTP it shows the drivers app for Windows?) the only thing it errors plugging in.
I get a windows sound like its connecting then in the bottom right where the time is next to that is a root sign then I get a pop up saying exactly.....The last USB device you connected to this computer malfunctioned and Windows does not recognize it. Recommendation.. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly. When I go to the Device Manager/Control Panel it doesnt do anything. I've tried to add adb to the path but maybe added it to wrong path now it won't come on. If there is a work around maybe to re-add to right path. Device Manager was fine before I added adb and added path as per internet search. Device Manager before would say something like error 39. I've tried MTP that doesn't get it to open up either.
On my son's pc running windows 10, I didn't have any issues connecting my OP3 to it and viewing files, nor did I have to install any drivers, same for Windows 7.
Hook phone to pc via usb cable.
Pull down notification bar and select "File Transfer" from usb options or go to Settings and search USB and select USB Preferences > File Transfer.
Browse phone from Window's file manager.
If still having issues, you can try and install Oneplus USB drivers, reboot pc and see if the phone can be recognized.
Oneplus USB drivers:
https://app.box.com/s/u47rur40qm5efly6pz41rbhagu5qvc80
Fixed USB problem
kenboyles72 said:
On my son's pc running windows 10, I didn't have any issues connecting my OP3 to it and viewing files, nor did I have to install any drivers, same for Windows 7.
Hook phone to pc via usb cable.
Pull down notification bar and select "File Transfer" from usb options or go to Settings and search USB and select USB Preferences > File Transfer.
Browse phone from Window's file manager.
If still having issues, you can try and install Oneplus USB drivers, reboot pc and see if the phone can be recognized.
Oneplus USB drivers:
https://app.box.com/s/u47rur40qm5efly6pz41rbhagu5qvc80
Click to expand...
Click to collapse
For some reason it's working now don't know what the problem was or even if it was something I did. Either way it's fixed.
templarsniper said:
For some reason it's working now don't know what the problem was or even if it was something I did. Either way it's fixed.
Click to expand...
Click to collapse
If you are running Win 10, you will have to disable driver signing before the correct drivers are installed. May be that was your issue.

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