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Ok, I've just upgraded to windows 7. I was pretty psyched about the whole thing, and my computer seems like a whole new machine, coming from XP 32 bit.
So one thing I'm attempting to get adb to work with my phone. Heres my first problem - right off the bat, my computer doesnt recognize my phone as anything but an unknown device. YES I'VE TRIED DEBUGGING, DISK DRIVE, ETC., but nothing works.
I go to device manager, all I see is unknown device. Ok fine. I download the adb files that allow you to download the Android 2.1 thing and usb drivers. Still nothing works. I go to device manager, try to update the drivers for said "unkown device" and i get a message "the drivers are the newest up to date" or something. I try downloading the 64-bit HTC Hero drivers, same thing. I download and install HTC Sync, same thing.
I get this message when I plug the phone in...
"USB Device not recognized
One of the usb devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message"
So my question is, how do i get my computer to recognize my phone, even as storage device??
jasongthang said:
Ok, I've just upgraded to windows 7. I was pretty psyched about the whole thing, and my computer seems like a whole new machine, coming from XP 32 bit.
So one thing I'm attempting to get adb to work with my phone. Heres my first problem - right off the bat, my computer doesnt recognize my phone as anything but an unknown device. YES I'VE TRIED DEBUGGING, DISK DRIVE, ETC., but nothing works.
I go to device manager, all I see is unknown device. Ok fine. I download the adb files that allow you to download the Android 2.1 thing and usb drivers. Still nothing works. I go to device manager, try to update the drivers for said "unkown device" and i get a message "the drivers are the newest up to date" or something. I try downloading the 64-bit HTC Hero drivers, same thing. I download and install HTC Sync, same thing.
I get this message when I plug the phone in...
"USB Device not recognized
One of the usb devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message"
So my question is, how do i get my computer to recognize my phone, even as storage device??
Click to expand...
Click to collapse
try uninstalling htc sync and using a different usb port. does that work?
And to address how to get it to recognize as a drive, when you plug it in you should be presented with options where you can make it a disk drive. Or pull down your notification bar and change the type.
elegantai said:
And to address how to get it to recognize as a drive, when you plug it in you should be presented with options where you can make it a disk drive. Or pull down your notification bar and change the type.
Click to expand...
Click to collapse
On the phone yes, I can select a different type. On my computer, I just get that unknown device message.
And out of the blue I just tried a different USB port, and now it works as a storage device.
Did you restart the computer after installing the drivers? Sometimes mine gets a little goofy like that.
jasongthang said:
On the phone yes, I can select a different type. On my computer, I just get that unknown device message.
And out of the blue I just tried a different USB port, and now it works as a storage device.
Click to expand...
Click to collapse
i had that issue with one of my usb ports too. i think sometimes a bank of usb ports are used as basically a usb hub, and the evo doesn't like that, from what i understand.
Reboot comp, reboot EVO. Connect 'em, and then go into Device Manager, uninstall the "unknown device" (EVO), and then have it scan for new devices. Now, when it says scanning for drivers (or something to that effect) look for an advanced or "skip checking Windows Update for drivers" option. Then navigate to the ADB drivers in the Android SDK and tell it to use those. Make sure you have USB Debugging turned on, and EVO's set for "Charging Only".
If that still doesn't work, then there's an incompatibility with your computer's USB controller and Win7.
drmacinyasha said:
Reboot comp, reboot EVO. Connect 'em, and then go into Device Manager, uninstall the "unknown device" (EVO), and then have it scan for new devices. Now, when it says scanning for drivers (or something to that effect) look for an advanced or "skip checking Windows Update for drivers" option. Then navigate to the ADB drivers in the Android SDK and tell it to use those. Make sure you have USB Debugging turned on, and EVO's set for "Charging Only".
If that still doesn't work, then there's an incompatibility with your computer's USB controller and Win7.
Click to expand...
Click to collapse
lol, I did all that a few times, but im sure its not an incompatibility issue. probably just a skipped step somewhere.
jasongthang said:
lol, I did all that a few times, but im sure its not an incompatibility issue. probably just a skipped step somewhere.
Click to expand...
Click to collapse
If your computer is old enough, incompatibility is a possibility. See if there's other ports you can use, like on a different side of the case. Also, what brand computer?
--Swyped from my EVO using XDA App.
drmacinyasha said:
If your computer is old enough, incompatibility is a possibility. See if there's other ports you can use, like on a different side of the case. Also, what brand computer?
--Swyped from my EVO using XDA App.
Click to expand...
Click to collapse
stop! lol its fine. it works. i guess i should have stated that i've been on these forums for quite a while, and have flashed and rooted a few different phones using this computer, but with xp.
i just switched to windows 7, and of course lost all my drivers, and everything I had saved would have to be switched to 64-bit. I just couldnt get anything to work, but it seems to work now.
and I dont know what brand necessarily this computer is. i built it. I do have a dell keyboard though.
Shows up on my laptop but not on my desktop, have tried back and front USB ports
have uninstalled USB drivers, reinstalled USB drivers (universal adbdriversetup6 downloaded from xda sources)
downloaded android SDK manager and installed whatever USB stuff it had there
used USBdeview to remove any nexus 7 related things and then re-install USB drivers
Cannot for the life of me figure out what's going on... can anyone help me please
When I plug it in my desktop it makes the sound like something got connected... even has the safely remove hardware thing with nexus 7 there, but nothing in my computer
also have tried with/without USB debugging
tried removing my rom and flashing stock etc
Nothing has worked so far
and yes forgot to put in the title but this is for the Nexus 7FHD 2013
Is there a chance you are using usb3.0 port and can switch to usb2.0?
I would suggest you backup, flash stock, and redo your driver deinstall/install on stock. Try to get it working there first. Make sure USB debugging is disable on stock.
sfhub said:
Is there a chance you are using usb3.0 port and can switch to usb2.0?
I would suggest you backup, flash stock, and redo your driver deinstall/install on stock. Try to get it working there first. Make sure USB debugging is disable on stock.
Click to expand...
Click to collapse
tried USB 3.0 as well as 2.0 on desktop doesnt work, shows up as a device on safely remove hardware, and I can also see it under other devices in hardware manager or whatever but doesnt display in computer
USB debugging enabled or disabled on stock doesn't work.. tried going back to stock and doing driver installation etc as well
In device manager are there any unknown devices?
Did you remember to
Originally Posted by Geodude074 View Post
When you uninstall the driver, make sure you check the option to DELETE the driver as well. Otherwise when you try to reinstall it, it will just reinstall the old driver again
Driver instal with WinXP
I went around with this problem after both my Win7 laptop and WinXP desktop both recognized my N7 2013 the first time I connected to them. I had no problem dragging and dropping files.
I had then returned the tab back to BB for a exchange for another. This time after setting up the tab and setting the MTP file toggle and USB settings correctly......The Win7 laptop worked find and recognized the N7 just like it did on the first tab. But now the WinXP desktop did not work and only saw the N7 as a ABD device.
You may already have the correct drivers (if not those are available here in several posts). You just have to direct windows driver update to the correct place for the MTP driver. Here is how i did it.
1. Open up the Device Manager on your PC and locate the Android device it sees. Select the update driver option and you get to the "Welcome to the Hardware Update Wizard" screen.
2. In this window it asks "Can Windows connect to Windows Update to search for software?" Select the 3rd option ' No, not at this time"
3. In the next window "This wizard helps you install software for...." Select the 2nd option "Install from a list or specific location (Advanced)
4. In the "Please choose your search and installation options" window... go down to the bottom and select "Don't search, I will choose the driver to install" option.
5. Now finally the window we need..... "Select the device driver you want to install for this hardware" The "show compatible hardware" button should be selected...if not check that box. You should see 2 choices in the "Model" area..... Google Nexus ADB Interface" and what we need to select " MTP Device" click on the MTP Device and hit next......it should install and your Nexus 7 should then show up properly.
Hope this works for all that have had a hard time as I did....I just found it odd after getting a replacement N7 my XP desktop did not recognize it as it did to the original one I used the day prior.
un1bomber said:
Shows up on my laptop but not on my desktop, have tried back and front USB ports
have uninstalled USB drivers, reinstalled USB drivers (universal adbdriversetup6 downloaded from xda sources)
downloaded android SDK manager and installed whatever USB stuff it had there
used USBdeview to remove any nexus 7 related things and then re-install USB drivers
Cannot for the life of me figure out what's going on... can anyone help me please
When I plug it in my desktop it makes the sound like something got connected... even has the safely remove hardware thing with nexus 7 there, but nothing in my computer
also have tried with/without USB debugging
tried removing my rom and flashing stock etc
Nothing has worked so far
Click to expand...
Click to collapse
Just go in settings then storage and then computer usb connection by opening preferences in storage and then make sure mtp is checked.
Thank you guys SO MUCH for the help... I actually just returned my unit to staples because those POS wont give me a price adjustment vs google play
Will buy another one from google play and follow steps in the thread!
un1bomber said:
Thank you guys SO MUCH for the help... I actually just returned my unit to staples because those POS wont give me a price adjustment vs google play
Will buy another one from google play and follow steps in the thread!
Click to expand...
Click to collapse
We are always here to help.
I remember few years back I installed miui ROM on my xperia n couldn't connect to PC , only to realise USB wasn't turned to mtp by default. I thought it was a bug, tried everything even to fix it only to realise this.
Thanks a lot !!! This solution worked perfectly for me
You saved lots of time for me
Thanks a ton :good::good::good:
Best regards,
RR215 said:
I went around with this problem after both my Win7 laptop and WinXP desktop both recognized my N7 2013 the first time I connected to them. I had no problem dragging and dropping files.
I had then returned the tab back to BB for a exchange for another. This time after setting up the tab and setting the MTP file toggle and USB settings correctly......The Win7 laptop worked find and recognized the N7 just like it did on the first tab. But now the WinXP desktop did not work and only saw the N7 as a ABD device.
You may already have the correct drivers (if not those are available here in several posts). You just have to direct windows driver update to the correct place for the MTP driver. Here is how i did it.
1. Open up the Device Manager on your PC and locate the Android device it sees. Select the update driver option and you get to the "Welcome to the Hardware Update Wizard" screen.
2. In this window it asks "Can Windows connect to Windows Update to search for software?" Select the 3rd option ' No, not at this time"
3. In the next window "This wizard helps you install software for...." Select the 2nd option "Install from a list or specific location (Advanced)
4. In the "Please choose your search and installation options" window... go down to the bottom and select "Don't search, I will choose the driver to install" option.
5. Now finally the window we need..... "Select the device driver you want to install for this hardware" The "show compatible hardware" button should be selected...if not check that box. You should see 2 choices in the "Model" area..... Google Nexus ADB Interface" and what we need to select " MTP Device" click on the MTP Device and hit next......it should install and your Nexus 7 should then show up properly.
Hope this works for all that have had a hard time as I did....I just found it odd after getting a replacement N7 my XP desktop did not recognize it as it did to the original one I used the day prior.
Click to expand...
Click to collapse
If nothing else here has helped you solve this issue, check my thread, it should be of some help to you...
I'm having an issue where I can connect to my laptop in debug mode, but I'm not able to connect in the MTP mode with debug turned off. I expected to be able to mount the device storage in either mode.
Is that correct? If so, any ideas? I do notice I can't seem to get the MTP driver to stay in device manager.
Rick
Hey guys,
I've been wary to flash the ROM of my Nexus 7, as it actually boots into the normal OS and does everything fine.
The basic problem is that I can't transfer anything to and from the device over USB. USB debugging is on and I have tried PTP and MTP.
One of the solutions I have been looking at is bad drivers on Windows' part, and that is where I am currently blocked. If USB debugging is off, Windows refuses to acknowledge my tablet's existence. If debugging is on, some drivers from Microsoft automatically install and the tablet is labeled as "unknown device".
My USB controller is up to date with the correct drivers provided by ASUS for my motherboard (ASUS Z87-A). I recently re-installed Windows 7 to put it on a larger SSD, and with this same motherboard, it now does not detect correctly.
If I try to uninstall the "unkown device" it simply disappears until I unplug and replug in the tablet. If I try to manually direct it to the correct drivers, it tells me that the USB drivers are incompatible with my device. The USB drivers are the ones downloaded directly from Google.
I can still access the fastloader.
If you need more information, just let me know.
Allane176 said:
Hey guys,
I've been wary to flash the ROM of my Nexus 7, as it actually boots into the normal OS and does everything fine.
The basic problem is that I can't transfer anything to and from the device over USB. USB debugging is on and I have tried PTP and MTP.
One of the solutions I have been looking at is bad drivers on Windows' part, and that is where I am currently blocked. If USB debugging is off, Windows refuses to acknowledge my tablet's existence. If debugging is on, some drivers from Microsoft automatically install and the tablet is labeled as "unknown device".
My USB controller is up to date with the correct drivers provided by ASUS for my motherboard (ASUS Z87-A). I recently re-installed Windows 7 to put it on a larger SSD, and with this same motherboard, it now does not detect correctly.
If I try to uninstall the "unkown device" it simply disappears until I unplug and replug in the tablet. If I try to manually direct it to the correct drivers, it tells me that the USB drivers are incompatible with my device. The USB drivers are the ones downloaded directly from Google.
I can still access the fastloader.
If you need more information, just let me know.
Click to expand...
Click to collapse
When you first got the device, did you go straight into fastboot without booting it and plugging it in while in Android? Does that question even make sense?
Allane176 said:
Hey guys,
I've been wary to flash the ROM of my Nexus 7, as it actually boots into the normal OS and does everything fine.
The basic problem is that I can't transfer anything to and from the device over USB. USB debugging is on and I have tried PTP and MTP.
One of the solutions I have been looking at is bad drivers on Windows' part, and that is where I am currently blocked. If USB debugging is off, Windows refuses to acknowledge my tablet's existence. If debugging is on, some drivers from Microsoft automatically install and the tablet is labeled as "unknown device".
My USB controller is up to date with the correct drivers provided by ASUS for my motherboard (ASUS Z87-A). I recently re-installed Windows 7 to put it on a larger SSD, and with this same motherboard, it now does not detect correctly.
If I try to uninstall the "unkown device" it simply disappears until I unplug and replug in the tablet. If I try to manually direct it to the correct drivers, it tells me that the USB drivers are incompatible with my device. The USB drivers are the ones downloaded directly from Google.
I can still access the fastloader.
If you need more information, just let me know.
Click to expand...
Click to collapse
Use this as a possible quick-fix (not all mode combinations will work right): http://download.clockworkmod.com/test/UniversalAdbDriverSetup6.msi, then reboot.
Use this as a more complete fix (recommended in your case): http://forum.xda-developers.com/showthread.php?p=50253887#post50253887
Aerowinder said:
When you first got the device, did you go straight into fastboot without booting it and plugging it in while in Android? Does that question even make sense?
Click to expand...
Click to collapse
That would have been roughly a year ago. I believe I did boot straight into the OS.
mdamaged said:
Use this as a possible quick-fix (not all mode combinations will work right): http://download.clockworkmod.com/test/UniversalAdbDriverSetup6.msi, then reboot.
Use this as a more complete fix (recommended in your case): http://forum.xda-developers.com/showthread.php?p=50253887#post50253887
Click to expand...
Click to collapse
To the first quick-fix, the ADB drivers are installed, but they are not the drivers that are utilized when the Nexus 7 is plugged in. Like I said, it instantly installs some generic Microsoft drivers, and refuses to recognize the ABD drivers are compatible for the device.
As such I can't even begin with option 2.
Allane176 said:
That would have been roughly a year ago. I believe I did boot straight into the OS.
To the first quick-fix, the ADB drivers are installed, but they are not the drivers that are utilized when the Nexus 7 is plugged in. Like I said, it instantly installs some generic Microsoft drivers, and refuses to recognize the ABD drivers are compatible for the device.
As such I can't even begin with option 2.
Click to expand...
Click to collapse
With the device plugged in, go into device manager and find the device, uninstall that device, and make sure you check the box to uninstall the drivers from the system, then leaving the N7 plugged in to the PC, reboot the N7, as it comes up it should redetect, it's important to leave the device plugged in while it is rebooting.
mdamaged said:
With the device plugged in, go into device manager and find the device, uninstall that device, and make sure you check the box to uninstall the drivers from the system, then leaving the N7 plugged in to the PC, reboot the N7, as it comes up it should redetect, it's important to leave the device plugged in while it is rebooting.
Click to expand...
Click to collapse
There is no check box to uninstall the drivers: imgur.com/PhL4UNt
Where "unknown device" is my N7. Still, I tried rebooting it while leaving it plugged in, and it would not recognize correctly.
Allane176 said:
There is no check box to uninstall the drivers: imgur.com/PhL4UNt
Where "unknown device" is my N7. Still, I tried rebooting it while leaving it plugged in, and it would not recognize correctly.
Click to expand...
Click to collapse
You may want to make sure you are not using a hub or USB 3.0 port for this btw.
Put the device into in MTP mode with debugging on, unplug the device, then download these, unzip them somewhere, right click on the unknown device associated with your Nexux 7, click Update driver software, click "Browse my computer", navigate to where you saved the unzipped contents, and select usb_driver folder, let it do its thing, reboot your PC. Plug the device back in, preferably into a different USB port then what you have been using, it should then show up as a Google ADB driver (or similar), you can test it with the command: adb devices see if that works, if not, leave the device plugged in, and reboot the device.
Let me know if that works or not, and I will continue in a new post.
mdamaged said:
You may want to make sure you are not using a hub or USB 3.0 port for this btw.
Put the device into in MTP mode with debugging on, unplug the device, then download, unzip them somewhere, right click on the unknown device associated with your Nexux 7, click Update driver software, click "Browse my computer", navigate to where you saved the unzipped contents, and select usb_driver folder, let it do its thing, reboot your PC. Plug the device back in, preferably into a different USB port then what you have been using, it should then show up as a Google ADB driver (or similar), you can test it with the command: adb devices see if that works, if not, leave the device plugged in, and reboot the device.
Let me know if that works or not, and I will continue in a new post.
Click to expand...
Click to collapse
Ok, plugged directly into a USB 2.0 port at the back of my motherboard. Recognized as Unknown Device when plugged in, disappears completely when unplugged.
So, here's exactly what I did: Plugged in device -> clicked on "Update Driver software" -> unplugged device -> Browse my computer for driver software -> directed to correct location -> replies: "The best driver software for your device is already installed", and it is not using the ADB drivers.
Going into "Driver Details" tells me that there are no drivers that have been installed.
Allane176 said:
Ok, plugged directly into a USB 2.0 port at the back of my motherboard. Recognized as Unknown Device when plugged in, disappears completely when unplugged.
So, here's exactly what I did: Plugged in device -> clicked on "Update Driver software" -> unplugged device -> Browse my computer for driver software -> directed to correct location -> replies: "The best driver software for your device is already installed", and it is not using the ADB drivers.
Going into "Driver Details" tells me that there are no drivers that have been installed.
Click to expand...
Click to collapse
Don't unplug the device, do like this, put it in MTP/debug on, leave it plugged in, "Update Driver software" -> Browse my computer for driver software -> direct to correct location.
I know my method works, I've done it to that laptop, my htpc, and my gaming rig flawlessly.
You may have to use a tool to remove all instances of those drivers and reboot, Wugs toolkit has the app, let me see if I can find the direct download for the app or you can just download and install Wugs Toolkit.
Here is the app, but I'd still recommend you install Wugs NRT, as the kit has a walk-through telling you which device IDs to look for to remove. Here is the actual tool wugs uses: http://www.nirsoft.net/utils/usb_devices_view.html, but again, unless you know which ones to remove, you're better off using Wugs tool kit device drivers walkthrough built into NRT.
mdamaged said:
Don't unplug the device, do like this, put it in MTP/debug on, leave it plugged in, "Update Driver software" -> Browse my computer for driver software -> direct to correct location.
I know my method works, I've done it to that laptop, my htpc, and my gaming rig flawlessly.
You may have to use a tool to remove all instances of those drivers and reboot, Wugs toolkit has the app, let me see if I can find the direct download for the app or you can just download and install Wugs Toolkit.
Here is the app, but I'd still recommend you install ], as the kit has a walk-through telling you which device IDs to look for to remove. Here is the actual tool wugs uses: , but again, unless you know which ones to remove, you're better off using Wugs tool kit device drivers walkthrough built into NRT.
Click to expand...
Click to collapse
Well, NRT is precisely where I started this whole thing.
Here is a picture detailing where the Nexus 7 is connected, and for reference, ALL the USB ports on my case, be it at the front or from the motherboard, are controlled by a hub: imgur.com/pP5ZbMv
Every other device's location is described as "Location 0" except for the Nexus 7 when it's connected.
Unfortunately at this point I'm probably just going to use Dropbox to transfer files when I need to.
Allane176 said:
Well, NRT is precisely where I started this whole thing.
Here is a picture detailing where the Nexus 7 is connected, and for reference, ALL the USB ports on my case, be it at the front or from the motherboard, are controlled by a hub: imgur.com/pP5ZbMv
Every other device's location is described as "Location 0" except for the Nexus 7 when it's connected.
Unfortunately at this point I'm probably just going to use Dropbox to transfer files when I need to.
Click to expand...
Click to collapse
I guess something is trashed in your system, maybe using a previous motherboard driver would work, dunno, sorry it didn't work out.
mdamaged said:
I guess something is trashed in your system, maybe using a previous motherboard driver would work, dunno, sorry it didn't work out.
Click to expand...
Click to collapse
Well thank you very much anyway. I'm sorry I couldn't have been more clear initially.
Allane176 said:
Well thank you very much anyway. I'm sorry I couldn't have been more clear initially.
Click to expand...
Click to collapse
No problem, maybe you'll work on it again and you'll figure it out. Also, you can use airdroid for transfer of files, I hear it works really well.
Hi
I am trying to connect my one plus 3 to laptop as a USB storage device and its not working. I tried to change settings in developers option but its still nor working. I can only change phone.
I would be thankful if anyone can help me.
Nomi404 said:
Hi
I am trying to connect my one plus 3 to laptop as a USB storage device and its not working. I tried to change settings in developers option but its still nor working. I can only change phone.
I would be thankful if anyone can help me.
Click to expand...
Click to collapse
Change the option to File Transfer from the popup/notification on your phone when you connect it to the PC. It works for me.
EDIT: If it still doesn't change, check the adb drivers.
tnsmani said:
Change the option to File Transfer from the popup/notification on your phone when you connect it to the PC. It works for me.
EDIT: If it still doesn't change, check the adb drivers.
Click to expand...
Click to collapse
i am not getting any popup.
Check the sliding switch on the right hand edge of the op3 is "down" to allow ALL notifications. There are plenty of "install OP3 drivers" videos on Youtube. Windows drivers are also on the phone.
This should still work - the drivers are also supplied on the phone. Doing nothing other than connecting a op3 to a windows pc should cause a cd drive to appear in Windows Device Manager and in File Explorer (look under "This PC") for "CD Drive (drive letter: OnePlus Drivers" . Double Click the icon and run "OnePlus_USB_Drivers_Setup.exe". If you are running a recent version (and clean installed in the last few months) of W10 Pro then you may hit driver signing issues
After upgrading to Android Q suddenly my pc can't recognize my pixel as a android device also i can't connect any wired things such as dongle jack or USB Transfer (USB charging options disappeared).
Planning to downgrade to Pie but the problem is my device can't be detected on my pc. Any solutions? Thanks
If you're using a Microsoft Windows machine, I would suggest uninstalling any "Android" drivers from the Device Manager. Then restart the PC, then turn off "USB debugging" and back on for the Pixel, and even "Revoke authorizations" in hopes that it will re-alert & request another authorization and, therefore, verify it being connected and detected on the PC....
After all that -- or if you can only enter in Bootloader Mode -- type the command "fastboot devices" and say here what it outputs. If anything, while in Bootloader Mode, do what I previously said, but look for anything "Android" and "Bootloader" and uninstall those device drivers...
Good luck and hope this helps!
simplepinoi177 said:
If you're using a Microsoft Windows machine, I would suggest uninstalling any "Android" drivers from the Device Manager. Then restart the PC, then turn off "USB debugging" and back on for the Pixel, and even "Revoke authorizations" in hopes that it will re-alert & request another authorization and, therefore, verify it being connected and detected on the PC....
After all that -- or if you can only enter in Bootloader Mode -- type the command "fastboot devices" and say here what it outputs. If anything, while in Bootloader Mode, do what I previously said, but look for anything "Android" and "Bootloader" and uninstall those device drivers...
Good luck and hope this helps!
Click to expand...
Click to collapse
Thanks for replying, i already tried to uninstall android driver, but when i try to reconnect, my pc recognize my device as "unknown device"
blancheSX said:
Thanks for replying, i already tried to uninstall android driver, but when i try to reconnect, my pc recognize my device as "unknown device"
Click to expand...
Click to collapse
what about the other things I suggested?
Or, so it can be clearer, are you in the System/OS when plugging/reconnecting or in Bootloader Mode?
I ran across the same issue..I followed this video to get rid of the old USB drivers and updated to the new Android driver.. Now my window 10 recognize my pixel 2xl storage completely.
https://youtu.be/Zc_dhxc8iJU
I have this issue before, and after all i got my phone detected. But when i flash it, it say unbootable slot in fastboot screen. After couple onf time, it cant be flashed again and die.... My phone cant turn on in fastboot mode again, it bricked
I had to use the USB dongle to connect a flashdrive to my phone, wait for it to recognize the drive, then unplug the drive and dongle... Then connect phone to PC... Profit!
If anyone is still having the issue of PC not recognizing device in fastboot, please be sure you have UNinstalled the older version(s) of SDK Tools from yhour PC and make sure to INSTALL the latest versions.
You can find the latest version linked in the 9x guide in my signature.
Also, make sure you have both older and newer USB cables handy. The Pixel has a nasty reputation for being finicky with USB cables, try diff cables and different USB ports on your PC.
There is also a basic troubleshooting guide in the same link in my sig.
Best regards!
simplepinoi177 said:
what about the other things I suggested?
Or, so it can be clearer, are you in the System/OS when plugging/reconnecting or in Bootloader Mode?
Click to expand...
Click to collapse
i did in 2 conditions, first one is my device turned On (adb is not detected) also 2nd one is my device in bootloader mode (fastboot devices is not detected too)
been trying to update my driver but i always got (error code : 10, device cannot started) i dunno what to do right now
dallas90733 said:
I ran across the same issue..I followed this video to get rid of the old USB drivers and updated to the new Android driver.. Now my window 10 recognize my pixel 2xl storage completely.
https://youtu.be/Zc_dhxc8iJU
Click to expand...
Click to collapse
i tried those tuturial and ended in error code : 10, device cannot started.
SageWilliams said:
I had to use the USB dongle to connect a flashdrive to my phone, wait for it to recognize the drive, then unplug the drive and dongle... Then connect phone to PC... Profit!
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whenever i try to connect a flashdrive with my dongle, there is no option or something, it's just usb charging option appeared.
blancheSX said:
i did in 2 conditions, first one is my device turned On (adb is not detected) also 2nd one is my device in bootloader mode (fastboot devices is not detected too)
been trying to update my driver but i always got (error code : 10, device cannot started) i dunno what to do right now
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blancheSX said:
whenever i try to connect a flashdrive with my dongle, there is no option or something, it's just usb charging option appeared.
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So…without you being too definitive…it seems that you’re able to get into your OS…
What I’d like you to do is uninstall and remove Google usb drivers on your computer. Then, download it again HERE: https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip . And, in case things don’t work out this time around, if you can please save the (.zip) file on your Desktop or root folder (usually the C: drive). I might have you direct the device detected to the files in this .zip directly.
Then, after installing the USB drivers, I’d like you to uninstall and remove any/all things that are named “platform-tools” (so there will only be ONE "platform-tools" after you re-download it in this step) on the whole device. After, I’d like you to download the latest Windows version HERE: https://developer.android.com/studio/releases/platform-tools . Again, to simplify things, if you can extract it either in your Desktop or root folder (C: drive).
Again, like I mentioned before, I would like for your device to request authorization for your computer again, so if you can please go to the Developers option, and select “Revoke USB debugging authorizations” as well as double-checking you have "USB debugging" enabled…
Only THEN, once these two things are extracted and installed (as is the case in the first step) and you revoked the authorizations, can you plug in your device and USB cord. Watch your phone/device, as it will ask for authorization to connect to your computer, and you’ll have to make sure the box is checked that says “don’t ask this every time” or “remember this device” – I can’t recall off-hand – and then make sure to “Allow” it. By doing this, you can be sure that your computer and device are talking correctly.
*One suggestion that isn’t mandatory is that you select where it says “USB charging” and change it to “MTP” or “file-sharing” (sorry, again, I can’t recall specifically off the top of my head…)
If all things are working well, if you can open up a command prompt (a.k.a. “cmd”, and also make sure you are running it “As an administrator”) and direct it to the platform-tools directory (hopefully you followed my suggestion and kept it simple so it will either be at the root “C:\” or on your Desktop “C:\Users\[username]\Desktop” so it won't be too difficult directing it there...), and run the commands
Code:
adb devices
and
Code:
fastboot --version
.
Hopefully, if you do all of these things, it might get things reset and working from a stable established set up.
If it somewhat works, but the device in your "Device Manager" is showing up something "funky", then it'll take a rather nuanced Windows troubleshooting technique to resolve where I would have you correct the wrong entry/driver in the "Device Manager" and have it specifically point to one of the contents of the .zip files; shown prior.... We'll tackle that if need be and if all this initial beginning troubleshooting doesn't pan out...
Let me/us know how it works out, good luck, and hope this all ends up being helpful…
simplepinoi177 said:
So…without you being too definitive…it seems that you’re able to get into your OS…
What I’d like you to do is uninstall and remove Google usb drivers on your computer. Then, download it again HERE: https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip . And, in case things don’t work out this time around, if you can please save the (.zip) file on your Desktop or root folder (usually the C: drive). I might have you direct the device detected to the files in this .zip directly.
Then, after installing the USB drivers, I’d like you to uninstall and remove any/all things that are named “platform-tools” (so there will only be ONE "platform-tools" after you re-download it in this step) on the whole device. After, I’d like you to download the latest Windows version HERE: https://developer.android.com/studio/releases/platform-tools . Again, to simplify things, if you can extract it either in your Desktop or root folder (C: drive).
Again, like I mentioned before, I would like for your device to request authorization for your computer again, so if you can please go to the Developers option, and select “Revoke USB debugging authorizations” as well as double-checking you have "USB debugging" enabled…
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thanks for ur explanation, and i'm sure i already did this 100% as you mentioned before. looking for solution and i found this at pixel community thread : https://support.google.com/pixelphone/thread/14477635?hl=en
and btw when i try to disable and back to enable (again) USB debugging, there's no pop up or something like that, just nothing appear. so i just realized why i got error code : 10 is just because my phone still not detected by PC also i tried in other computer (with windows 8.1 installed) my device is got detected but as "device descriptor request failed" not as an android device. Hopefully next update google will fix this "bug". Once again thank you very much
blancheSX said:
thanks for ur explanation, and i'm sure i already did this 100% as you mentioned before. looking for solution and i found this at pixel community thread : https://support.google.com/pixelphone/thread/14477635?hl=en
and btw when i try to disable and back to enable (again) USB debugging, there's no pop up or something like that, just nothing appear. so i just realized why i got error code : 10 is just because my phone still not detected by PC also i tried in other computer (with windows 8.1 installed) my device is got detected but as "device descriptor request failed" not as an android device. Hopefully next update google will fix this "bug". Once again thank you very much
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Yeah...I figured as much...I was just making sure to lay down the "ground work" before proceeding...
If you're still willing....what I had planned next was to walk you through manually updating/"editing" the driver (on the PC) to directly look at the Google usb drivers specifically to try and get around the whole "device descriptor" and other (detection) error codes.......
Might want to try uninstall the SDK toolkit, reboot PC, then install the latest SDK toolskit.
Also having both USB 2.0 and 3.0 cables saved me more than once, and is a known thing on the 2XL.