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I have had my One X since last week on O2, I have noticed the screen flicker on full brightness. So I decided to contact HTC about this and they told me that there must be a problem with my device and to send it back to O2 and get a new one.
If that true then the new 1.28 OTA will not fix the problems that we myte have and it’s a hardware fault
What do you class as a flicker? I notice my screen dimming and brightening fairly regularly under artificial light. Is your flickering more regularly?
fletchem said:
What do you class as a flicker? I notice my screen dimming and brightening fairly regularly under artificial light. Is your flickering more regularly?
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Click to collapse
Its more like a light strobe effect
You are right. Go and return it for a new one... HTC told me the same!
Sent from my HTC Desire using XDA
I'm the same.
Had an undranded One X from phones for you with terrible screen flicker.
I phoned HTC and they said it was def not normal or something that could be fixed with a software update.
I'm just back from exchanging it for a new one and this one is flicker free.
seems there are different types of screen flickers...
i experienced once something like a bad analog tv reception on a very small rectangular portion in the upper left corner when using the browser. you couldn't figure out what was "underneath" it.
it disappeared the same way it appeared...out of the blue
Hi, guys. What do you mean by screen flicker? Im finding that with mine on full brightness it appears as if the backlight part is flickering. Is this what you guys have had? thanks
jsmith_00 said:
I have had my One X since last week on O2, I have noticed the screen flicker on full brightness. So I decided to contact HTC about this and they told me that there must be a problem with my device and to send it back to O2 and get a new one.
If that true then the new 1.28 OTA will not fix the problems that we myte have and it’s a hardware fault
Click to expand...
Click to collapse
When you say screen flicker is this happening all the time? I mean are you talking on the home screen and in apps or just when things are loading etc...?
zerozoneice said:
seems there are different types of screen flickers...
i experienced once something like a bad analog tv reception on a very small rectangular portion in the upper left corner when using the browser. you couldn't figure out what was "underneath" it.
it disappeared the same way it appeared...out of the blue
Click to expand...
Click to collapse
this is not a flicker this one is the browser glitch
silly game HTC is making us play really....more n more i realize i was stupid not to keep the grey that was running perfectly
I just can't see how it can be hardware...
Mine is flickering at times too.It seems like just about every device that is out there is doing it. I still think its software based, and probably a setting to do with the LCD display. If its hardware then HTC are going to run out of phones...
it's what is being discussed here http://forum.xda-developers.com/showthread.php?t=1592157
and HTC CS said the same to me, do a DOA. So I don't think it's software related. Those responsible at HTC should have let their employees know by now if it was SF related, so there's no indications it is so.
Thinking back to when my MacBook had a flickering problem a few years back and when I remember a Dell laptop at work having had an issue before too; I am sure Apple/Dell simply released firmware updates to fix the problem as it was an update that had caused the problem.
Surely something similar can/will be done with the HTC? Maybe its not happening on all devices and is inconsistant so HTC are telling people to DOA there devices whilst they work on a fix for it (maybe OTA)?
I just find it hard to believe that I have had 2x devices now and both have suffered different issues that it could always be the hardware. It would have to be seriously bad luck for 2x phones to come with issues down to the hardware; usually when this many people are having problems its a software issue over hardware (isn't it?).
I mean mine is flickering slightly on certain screens or during certain actions, I don't want to DOA a second device just to get this problem again as I really do love the phone. If the flickering can/will be fixed then I am happy to wait for that, but as mentioned before at this rate everyone with be DOA'ing devices just for the sake of it as different devices just seem to have the same and/or similar issues.
I have this problem. What is weird is that if I charge the phone fully the problem disappears until discharge at reaching like 80% where it starts to appear again and gets worst over discharge. I'd like to know if I'm alone. If not there are chances an OTA can solve it as it would be some kind of bad power management of the screen. And we all know our power management has some troubles
Sent from my HTC One X using XDA
joplayer said:
I have this problem. What is weird is that if I charge the phone fully the problem disappears until discharge at reaching like 80% where it starts to appear again and gets worst over discharge. I'd like to know if I'm alone. If not there are chances an OTA can solve it as it would be some kind of bad power management of the screen. And we all know our power management has some troubles
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Well I didn't notice it at all today, but I have noticed it when my device got to around 68% battery. Although it could of triggered before but I might not have been on the device. Whilst I was using it from 100% down to 86% everything was running perfectly fine with no flicker at all.
Could it be an app/widget in the background that is causing it? Then again probably not as we would all of had to install that same app/widget so ignore me there (thinking out loud).
It seems a lot of the initial launch day stock have the flicker.
I got mine on the 5th from Phones4U and my phone and some others sold that day have been returned to the same store.
The one I got today is totally flicker free on all colours. The screen seems totally different. It's not as blindingly bright as my original one but of a much better quality.
It may be software related but this would suggest otherwise.
If the thoery of it appearing while battery is going down it could just be some underpowering of the screen. That sounds logical and solvable via OTA.
I don't think any app could do that
Sent from my HTC One X using XDA
joplayer said:
If the thoery of it appearing while battery is going down it could just be some underpowering of the screen. That sounds logical and solvable via OTA.
I don't think any app could do that
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Yeah it does... As I said thinking back to Macbook/Laptop and the flicker (which had LCD screens) they were sorted via a firmware upgrade as I mentioned; which really would lead me to think OTA could sort it and that HTC are saying to DOA devices simply because they don't have a solution right at this moment in time.
DazNoonan said:
Yeah it does... As I said thinking back to Macbook/Laptop and the flicker (which had LCD screens) they were sorted via a firmware upgrade as I mentioned; which really would lead me to think OTA could sort it and that HTC are saying to DOA devices simply because they don't have a solution right at this moment in time.
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Click to collapse
Wasn't aware of this MacBook case. Nice to hear.
As I had some troubles with HTC i can tell you that (at least in France it works this way) their support service is like a different company. There is no communication between them and that is wanted for you not to be able to go far in complains. The people at these support center just read there scripts and know less of the product than we do. They can't be aware of early releases issues this way so for them the only solution is a new device. In the end that is stupid because they loose money and their good reputation
Sent from my HTC One X using XDA
joplayer said:
Wasn't aware of this MacBook case. Nice to hear.
As I had some troubles with HTC i can tell you that (at least in France it works this way) their support service is like a different company. There is no communication between them and that is wanted for you not to be able to go far in complains. The people at these support center just read there scripts and know less of the product than we do. They can't be aware of early releases issues this way so for them the only solution is a new device. In the end that is stupid because they loose money and their good reputation
Sent from my HTC One X using XDA
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Click to collapse
Thats exactly how it happens over here mate; would rather do the quick fix (handset exchange) than worry about the problem as they are reading from a script and probably don't even really understand the problem... By giving you another device they can simply bide time to report the problem to the technical team to work on a resolution.
I get that flicker only at lock screen when the notification lock screen its select it. Other than that none. So I can't use that lockscreen
Sent from my HTC One X using Tapatalk 2
I see small streaks of dead pixels all over my screen. I never noticed it before but now I really do. Tablet is less than a week old.
So my question is...how do I return it to complete stock so I can exchange it? I've rooted it.
Anyone? Thanks.
It's usual at least in the first batch D06/D07, mine is D07 and has a dead pixel in the bottom.
Try checking out this thread, it has all realated display issues.
http://forum.xda-developers.com/showthread.php?t=2380223
Hello, I recently found a small dead pixel after using the device lightly for a few days. I've tried to fix it with apps, cleanning caches, reformatting, and even installing roms, but the dead pixel is everywhere solid, even on bootloader screen.
The problem is that I need to send it as a gift next week, and the warranty would probably take 2 weeks or more, so is it worth it?
It's tiny, but it's there, and I don't know if one dead pixel, means more over time...
Please advise
None of those things will fix a bad pixel.
No you won't get more. And sometimes they 'fix' themselves with more use. You can use an app to flash the screen through different colors to 'exercise' it.
Is it an out and out dead pixel or a stuck (on one color) pixel? If you are not sure use a pixel tester from the store. Bad pixels are like light scratches, after a while you don't notice them. But for a gift I'd be disappointed as well.
If it's new can't you do a straight exchange?
Sent from my Nexus 7 using XDA Premium 4 mobile app
I think it's not worth it.
Pices of replacement screens are teribly high.
ezas said:
None of those things will fix a bad pixel.
No you won't get more. And sometimes they 'fix' themselves with more use. You can use an app to flash the screen through different colors to 'exercise' it.
Is it an out and out dead pixel or a stuck (on one color) pixel? If you are not sure use a pixel tester from the store. Bad pixels are like light scratches, after a while you don't notice them. But for a gift I'd be disappointed as well.
If it's new can't you do a straight exchange?
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hey! Good news, you were right man. I was just about to send it, but decided to use it more and more heavily, and those "flashing colors" apps as well (don't know how much that helped), and eventually, it got smaller, and smaller to the point where I can barely see it so tiny.
It was tiny before, but now it's almost invisible. It started out as a stuck green pixel, and it was everywhere in the same place. Even in the bootloader, Recovery, and after various rom reflashes.
Thanks for the tips!
I will atach photos of the problem, and is there any way whic could help me, it look like some pixels are freezed. This is most noticable on gray color.
james_007 said:
I will atach photos of the problem, and is there any way whic could help me, it look like some pixels are freezed. This is most noticable on gray color.
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Click to collapse
It is a screen burn ,i have tried to solve problem with Screen Burn-in Tool app from Play Store
but no success,this problem have also few my friends with lg g4,i newer buy any lg phone again, lg is better to produce tv sets and wasmachines because as phone manufactures sucks.
Same issue here too, it isn't necessarily burn in, more image retention I guess which tends to happen to some LCD's, tried all sorts of things to fix it, if anyone knows how to fix this that would be awesome
Guess we'll have to either get the device replaced or replace the LCD
BrandonSingh said:
Same issue here too, it isn't necessarily burn in, more image retention I guess which tends to happen to some LCD's, tried all sorts of things to fix it, if anyone knows how to fix this that would be awesome
Guess we'll have to either get the device replaced or replace the LCD
Click to expand...
Click to collapse
If it's retention the LCD won't have to be replaced. Just wait a little, and it's gone.
And it inst always there, it knows to disaper.
And one more thing, it constantly changin, for example now i see 12:30, and for 2 minutes i will see 12:32, not one picture burned in.
Sorry for my English, i hop you will understand what i trying to say.
Pfeffernuss said:
If it's retention the LCD won't have to be replaced. Just wait a little, and it's gone.
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Click to collapse
Its pretty bad retention if thats the case, not permanent...only really see it on grayish backgrounds....Ive left the phone off for days...switched it back on and within a matter of minutes my status bar is burned in lol
Same problem here pink burn that appears only on gray with a few minutes of use.
I was wondering if its just my device or not.
And now that i know that is the case i guess switching the phone display will not solve it.
I am getting this issue as well. Pinkish tint (when there is a light grey background) and image retention on the top of the screen and I can see those little icons. Did you get the problem after motherboard replacement due to bootloop issue? I am regretting my decision in purchasing LG G4.. :crying:
xzfzx said:
Same problem here pink burn that appears only on gray with a few minutes of use.
I was wondering if its just my device or not.
And now that i know that is the case i guess switching the phone display will not solve it.
Click to expand...
Click to collapse
It is the display, friend of mine replaced his and he no longer had this issue.
I think he ordered a $70 USD replacement off Amazon and did it himself since LG requested for him to send the phone to Taiwan.
windozeanti said:
I am getting this issue as well. Pinkish tint (when there is a light grey background) and image retention on the top of the screen and I can see those little icons. Did you get the problem after motherboard replacement due to bootloop issue? I am regretting my decision in purchasing LG G4.. :crying:
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Click to collapse
To be honest it does not really bother me,the only thing is that i can not put a gray wallpaper :/.
And when you mention this i think it actually started only after i got my motherboard replaced because of the bootloop but i might just did not notice until than..
And no regreting is needed alot of people that i know with s6 are not so happy about it..and the only other option was m9...so.....if you like me and had no choice the g4 was the smartest choice lol and i am quite happy with it...
BrandonSingh said:
It is the display, friend of mine replaced his and he no longer had this issue.
I think he ordered a $70 USD replacement off Amazon and did it himself since LG requested for him to send the phone to Taiwan.
Click to expand...
Click to collapse
Well i was talking about that, if you would give your phone to lg they will replace with the same display..so i dont see the point...
And the replacement displays you cant tell how are they as in brightness battery drain and color accuracy...
I guess if it will get worse than i will probably replace it..for now its fine enough lol
xzfzx said:
Well i was talking about that, if you would give your phone to lg they will replace with the same display..so i dont see the point...
And the replacement displays you cant tell how are they as in brightness battery drain and color accuracy...
I guess if it will get worse than i will probably replace it..for now its fine enough lol
Click to expand...
Click to collapse
Meh...it's really not a huge problem lol, it grew on me after some time and it doesn't bother me anymore
Hasn't gotten worse over the past 6-ish months or so, so I guess it'll stay this way
I'm from Jamaica so sending it to Taiwan is going to be a bit of a problem
But as for the replacement part, I definitely get what you're saying, I asked my friend about his for the purpose of this thread and he told me that the battery life is the same, brightness/quality is similar to the original display, worse case scenario if you need to change the screen I'd say go for it.
workaround
james_007 said:
I will atach photos of the problem, and is there any way whic could help me, it look like some pixels are freezed. This is most noticable on gray color.
Click to expand...
Click to collapse
I have found a some kind temporary workaround ( i don't know is that correct language expression in english so sorry for that )
Mainly here is what I did : I have flash latest SUPERXE kernel for stock rom android 6.0 from here , after flash from Play Store I have installed app Kernel Adiutor ,from the drop-down menu selected Screen section and aply this settings :
RED=230
GREEN=235
BLUE=235
Minimum RGB Value=35
Saturation Intensity= 30
Screen Hue=0
Screen Value= 125
Screen Contrast=127
After this no more red colored retention on gray background,not even in TWRP recovery.
This solution is only for rooted devices with unlocked bootloader,I hope this will help You
After kernel installation i have run few times antutu benchmark,so maybe this is also have influence on screen refresh.
redentor666 said:
I have found a some kind temporary workaround ( i don't know is that correct language expression in english so sorry for that )
Mainly here is what I did : I have flash latest SUPERXE kernel for stock rom android 6.0 from here , after flash from Play Store I have installed app Kernel Adiutor ,from the drop-down menu selected Screen section and aply this settings :
RED=230
GREEN=235
BLUE=235
Minimum RGB Value=35
Saturation Intensity= 30
Screen Hue=0
Screen Value= 125
Screen Contrast=127
After this no more red colored retention on gray background,not even in TWRP recovery.
This solution is only for rooted devices with unlocked bootloader,I hope this will help You
After kernel installation i have run few times antutu benchmark,so maybe this is also have influence on screen refresh.
Click to expand...
Click to collapse
@redentor666
thanks man thanks sooooooooooooo much
It is a hardware issue. I got a new screen from the service centre.
redentor666 said:
I have found a some kind temporary workaround ( i don't know is that correct language expression in english so sorry for that )
Mainly here is what I did : I have flash latest SUPERXE kernel for stock rom android 6.0 from here , after flash from Play Store I have installed app Kernel Adiutor ,from the drop-down menu selected Screen section and aply this settings :
RED=230
GREEN=235
BLUE=235
Minimum RGB Value=35
Saturation Intensity= 30
Screen Hue=0
Screen Value= 125
Screen Contrast=127
After this no more red colored retention on gray background,not even in TWRP recovery.
This solution is only for rooted devices with unlocked bootloader,I hope this will help You
After kernel installation i have run few times antutu benchmark,so maybe this is also have influence on screen refresh.
Click to expand...
Click to collapse
This worked for me, too Thanks for sharing.
Anyway I will try warranty soon.
Dear guys, 12/2015 I have same issue that burning, my local warranty service ok change a new LCD, it is very OK after replacement, no burn any more. But after 6 months the same issue come back, it is hardware issue. LG always have issue about hardware in flagship more than other competitor.
Not a G4 owner but I have used a G4 before as well as a V10 and a G5, currently own the V10. This issue is present on all three devices and isn't a question of if it will happen, it's a matter of when it will happen. I noticed this issue with my display a few months ago and the entire affected area has a weird yellowish hue to it which is most noticeable on a lighter grey hue and as of now have grown used to it to a degree: still annoys me a bit. Also had a friend whom I recommended the G4 to and he had this issue with retention since he got it though he barely notices it since his phone is almost always set at 0% brightness
Anyways, at this point the main cause for this as I've said in a couple of threads is the display technology itself. I'm guessing this is one of the side effects Quantum Display has for offering near-amoled quality with vivid colors and blacks in comparison to regular LCD panels. Basically, even replacing the display is a temporary issue and still a lottery as you may get one with no issues until a year later or one that already has retention out of the box.
At this point, I might even tolerate amoled displays or non-Quantum Display lcd panels but it's too bad LG makes great phones. Oh well, just another thing to keep in mind when getting a phone from LG
xzfzx said:
To be honest it does not really bother me,the only thing is that i can not put a gray wallpaper :/.
And when you mention this i think it actually started only after i got my motherboard replaced because of the bootloop but i might just did not notice until than..
And no regreting is needed alot of people that i know with s6 are not so happy about it..and the only other option was m9...so.....if you like me and had no choice the g4 was the smartest choice lol and i am quite happy with it...
Well i was talking about that, if you would give your phone to lg they will replace with the same display..so i dont see the point...
And the replacement displays you cant tell how are they as in brightness battery drain and color accuracy...
I guess if it will get worse than i will probably replace it..for now its fine enough lol
Click to expand...
Click to collapse
I started getting this burn in and i am 95% sure that it didn't happen before. My G4 was in bootloop so i sent it back and i think that they replaced motherboard. After about 2 months of usage i started noticing this and as i said i am 95% sure that it didn't happen before motherboard was replaced, only if i didn't realise that but i am sure there was not this problem. :/ :/ :/ Is it actually possible that it is coz of motherboard replacement and that it can't be fixed even if i replace screen?!?! ((
FeederEater said:
I started getting this burn in and i am 95% sure that it didn't happen before. My G4 was in bootloop so i sent it back and i think that they replaced motherboard. After about 2 months of usage i started noticing this and as i said i am 95% sure that it didn't happen before motherboard was replaced, only if i didn't realise that but i am sure there was not this problem. :/ :/ :/ Is it actually possible that it is coz of motherboard replacement and that it can't be fixed even if i replace screen?!?! ((
Click to expand...
Click to collapse
It's not a motherboard issue but a display issue. With the G4, V10, and G5, there will be displays that will have retention out of the box or in a matter of a few months and then those who don't get it until 2 years into use or in fact, never at all. Only solution is replacing the display but that's a bit of a lottery in it of itself as you don't know if it won't have its own issues and I'd imagine constantly buying new LCD digitizers to grow costly that you might as well just buy a new phone altogether.
Bluelight Filter
Try " Bluelight Filter " app from Google store , I had the same problem until I used the app .
Hello HTC fans,
I am gonna receive my HTC 10 tomorrow and I would like to immediately look for HW failures/defects, etc. to see if I have a faulty device.
My Question is., what should I check?
- dead pixels
- Speaker issues (I dont know what to check exactly)
- Microphone issues ( how to test?
- What else?
Can you please help me out?
Thanks in advance
Take it out of the box, put it on the charger. Make sure it charges to 100 percent, then use it.
schmeggy929 said:
Take it out of the box, put it on the charger. Make sure it charges to 100 percent, then use it.
Click to expand...
Click to collapse
That was quite obvious, I just thought there are "bad-batches" but if theres nothing like that (like it was with the m7 series) I am not worried
Get it out of the box, look if your display has a red tint, if it has a red tint install Dev Check and look which display is build in (Sharp or Tianma). If it is a Sharp display and hast red tint return it, if it's a Tianma display the red tint seems to go away after some days/weeks of usage.
zimilaci said:
That was quite obvious, I just thought there are "bad-batches" but if theres nothing like that (like it was with the m7 series) I am not worried
Click to expand...
Click to collapse
Exactly no reason to worry about maybe having a bad unit before you even get it. Yes there will be a bad phone here and there. Be more excited you are getting a new phone!
The first thing to do is run the diagnostics. To do this, run the Help app. On the Help screen menu tap 'Troubleshooting' or 'Diagnostics tools' to use a troubleshooting wizard to check the basic hardware functions (alternatively, dial *#*#3424#*#*).
I found red tint on my phone at the bottom of my screen which didn't disappear after 3 weeks. In the end i got rid my phone as that tint was doing my head in.
riz157 said:
I found red tint on my phone at the bottom of my screen which didn't disappear after 3 weeks. In the end i got rid my phone as that tint was doing my head in.
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Click to collapse
What about the 2 years warranty from HTC? werent they able to replace or repair your device?
zimilaci said:
What about the 2 years warranty from HTC? werent they able to replace or repair your device?
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Click to collapse
Yes had that option but I chose not to replace it as I prefer bigger screen. I thought I could live with smaller screen but clearly not. If it was 5.5 then I would have stuck with it definitely.
riz157 said:
Yes had that option but I chose not to replace it as I prefer bigger screen. I thought I could live with smaller screen but clearly not. If it was 5.5 then I would have stuck with it definitely.
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Well, its all personal preference .... for me the 5.7 XL was way too big (I have big fingers too...I am 198CM ) and the HTC 10 is just an upgraded m7 for me hence the love
zimilaci said:
Well, its all personal preference .... for me the 5.7 XL was way too big (I have big fingers too...I am 198CM ) and the HTC 10 is just an upgraded m7 for me hence the love
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Click to collapse
Definitely personal preference, other then that it's a good phone.
zimilaci said:
What about the 2 years warranty from HTC? werent they able to replace or repair your device?
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Click to collapse
Personally, I'd rather just return it and get a new one if it's within the first 30 days. Seems like more of a hassle to get repaired or possibly sent a refurb in exchange.