Hello, I recently found a small dead pixel after using the device lightly for a few days. I've tried to fix it with apps, cleanning caches, reformatting, and even installing roms, but the dead pixel is everywhere solid, even on bootloader screen.
The problem is that I need to send it as a gift next week, and the warranty would probably take 2 weeks or more, so is it worth it?
It's tiny, but it's there, and I don't know if one dead pixel, means more over time...
Please advise
None of those things will fix a bad pixel.
No you won't get more. And sometimes they 'fix' themselves with more use. You can use an app to flash the screen through different colors to 'exercise' it.
Is it an out and out dead pixel or a stuck (on one color) pixel? If you are not sure use a pixel tester from the store. Bad pixels are like light scratches, after a while you don't notice them. But for a gift I'd be disappointed as well.
If it's new can't you do a straight exchange?
Sent from my Nexus 7 using XDA Premium 4 mobile app
I think it's not worth it.
Pices of replacement screens are teribly high.
ezas said:
None of those things will fix a bad pixel.
No you won't get more. And sometimes they 'fix' themselves with more use. You can use an app to flash the screen through different colors to 'exercise' it.
Is it an out and out dead pixel or a stuck (on one color) pixel? If you are not sure use a pixel tester from the store. Bad pixels are like light scratches, after a while you don't notice them. But for a gift I'd be disappointed as well.
If it's new can't you do a straight exchange?
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hey! Good news, you were right man. I was just about to send it, but decided to use it more and more heavily, and those "flashing colors" apps as well (don't know how much that helped), and eventually, it got smaller, and smaller to the point where I can barely see it so tiny.
It was tiny before, but now it's almost invisible. It started out as a stuck green pixel, and it was everywhere in the same place. Even in the bootloader, Recovery, and after various rom reflashes.
Thanks for the tips!
Related
I just noticed some today. I've got 1 (maybe 2) black dead pixels and stuck red subpixel.
Should I send it back, or just ignore it? I've had it since Friday, so they're clearly not that obvious (or maybe I just got them, who knows).
Anybody else have a similar experience? Any tips for getting rid of them if they're just stuck and not dead?
Dead pixels for phones are usually instant replace, no questions asked, if under warranty. There should be an app for stuck pixels where it flashes different colours on the screen in order to "unstick" the pixels.
Depends on how bad it is. At this high a resolution on such a small screen it probably isnt very noticeable. But then again once you notice it might be an eyesore and worth taking back.
Sent from my samsung gt i9250 which is in the wrong country.
I personally go crazy over dead pixels. I'd return it.
Oh wait now that you mention it. Nope its perfect. Replace it
Sent from my Galaxy Nexus using xda premium
Well, now that I have noticed it it's a bit of a pain, but you're correct in saying (whoever it was) that it's not that much of an issue because it's such a high resolution.
The bright pixels are more annoying than the dead ones, but the question is, would it be possible to get it repaired in Australia, even though I bought the phone from Handtec in England? I really don't want to wait for it to be back and then come over here again.
Niksko said:
Well, now that I have noticed it it's a bit of a pain, but you're correct in saying (whoever it was) that it's not that much of an issue because it's such a high resolution.
The bright pixels are more annoying than the dead ones, but the question is, would it be possible to get it repaired in Australia, even though I bought the phone from Handtec in England? I really don't want to wait for it to be back and then come over here again.
Click to expand...
Click to collapse
I'd say it's doubtful they would allow you to replace it in Australia. It's Samsung after all and since importing it you have no warranty in your country. You should have warranty in the UK for it though.
DDRFAN said:
Dead pixels for phones are usually instant replace, no questions asked, if under warranty. There should be an app for stuck pixels where it flashes different colours on the screen in order to "unstick" the pixels.
Click to expand...
Click to collapse
Actually, no. In many countries (and this might also be warranty-dependant), dead pixels do not lead to successful warranty replacement. I work in an IT company that also deals with hardware for a lot of clients and this question has been raised in the past and we have been unable to send a monitor with less than three dead pixels back under warranty.
Might be different with a mobile handset, but with a Samsung's SyncMaster monitor it was not replaced under warranty.
Got my first CDMA Nexus on the day released. Was running IMOSEYON's Kernel at 1.42ghz and phone suddenly rebooted. Nothing I did from that point on would write to memory. Tried 2 or 3 ways to restore factory image but it didn't clear sdcard (as it's supposed to). Tried to relock bootloader using fastboot and it would say it did so but was unlocked again upon a reboot. Finally returned it under insurance. Had to pay deductible since it was permenantely rooted even though I think there was an electrical problem in the memory write circuit.
Got new phone and all was well until I dropped the thing last weekend on tile and cracked the screen (first time in 4 years of smart phones). Everything still worked, but returned it under insurance after restoring factory images (successfully). Another $100 bucks down the drain.
Got new phone. Set everything up and it started random reboots - particularly when charging. Reloaded CMR recovery that had worked so well. Still randomly rebooting.
Insurance is sending me my 4th phone in a month and a half (free this time). I broke one, but two out of three appear to have been duds. Quality control issues???
Anybody else having this kinda problem? I've used (rooted and rom'ed) an HTC Incredible, Droid Charge, Asus Transformer and Kindle Fire with no (permanent) problems. This is, frankly, disappointing.
HAve you tried using your phone stock without messing around with ROMS or bootloaders and custom kernels?
The majority of problems I've had with these types of devices have been with non-stock units...
It's probably because you are over clocking. Charging and using the phone with an overclocked processor generates a lot of heat. The phone will reboot on its own to save it from frying.
Scan the forums, other than your cracked screen you are describing known or soon to be known issues with the SGN.
I'm also on my fourth SGN. First had a line under the screen that looked like a crack. The next two had the lock up reboot issue and the one I'm on now isn't showing all the virtual SD space that all the others I received had, it's two gigs short.
It appears that quality control at Samsung is not as comprehensive as it should be.
Sent from my Galaxy Nexus using xda premium
If you want to complain on the phone then you should have stock room, if not you should complain in the rom thread. It sounds as if you have not had problems with the phone itself(on any of the phones), it sounds as if you have tampered with it. If so you shouldn't complain about the phone.
QuadFather said:
Scan the forums, other than your cracked screen you are describing known or soon to be known issues with the SGN.
I'm also on my fourth SGN. First had a line under the screen that looked like a crack. The next two had the lock up reboot issue and the one I'm on now isn't showing all the virtual SD space that all the others I received had, it's two gigs short.
It appears that quality control at Samsung is not as comprehensive as it should be.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
How much space shows? Mine is 13.3 gb.
Sdobron said:
How much space shows? Mine is 13.3 gb.
Click to expand...
Click to collapse
My total capacity shows 28 GB.
Sent from my Galaxy Nexus using xda premium
I'm also on my second defective Galaxy Nexus in a week. The first had horrible banding even at full brightness and a glitchy accelerometer or compass. You could open Google Sky Map and sit the phone on a table and watch it jump around the night sky. The new one has a creaky case, a green cluster of dead pixels in the center of the screen, and all of the greys are royal purple. Not cool. Samsung needs to work on their quality control.
If my third is a bum unit, I'm going either Razr MAXX or D4.
Sent from my Galaxy Nexus using Tapatalk
QuadFather said:
Scan the forums, other than your cracked screen you are describing known or soon to be known issues with the SGN.
I'm also on my fourth SGN. First had a line under the screen that looked like a crack. The next two had the lock up reboot issue and the one I'm on now isn't showing all the virtual SD space that all the others I received had, it's two gigs short.
It appears that quality control at Samsung is not as comprehensive as it should be.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Can you please explain what lock up reboot issue means?
I am on my second sgn after discover a hair like crackon the screen.
erkv said:
Can you please explain what lock up reboot issue means?
I am on my second sgn after discover a hair like crackon the screen.
Click to expand...
Click to collapse
The phone would become unresponsive and reboot itself. Sometimes it would say the headset was connected and I would lose the microphone and speakers which was terrible when I was on a call because the other party couldn't hear me any more and I couldn't hear them. It was terrible. Sometimes it would force reboot multiple times in the course of a few minutes. I even tried just running plain stock but it made no difference.
Sent from my Galaxy Nexus using xda premium
I have been using my KF for little under a month, first on Hellfire ICS, now on Glazed ICS.
Today I noticed that there is ghosting/artefacts on the screen where the status bar is in landscape mode (see photo). This persists in all apps, even fullscreen video like BS player. Is this a kernel issue, or do I genuine have LCD burn after less than a month? I keep brightness down to about 30% at all times. I tried installing GeDe and it was still present.
Sent from my HTC Desire using XDA
Shows in TWRP as well, so looks like a genuine hardware fault. It is literally a month old.
You probably want to take it to Amazon.
Sent from my Galaxy Nexus using Tapatalk 2
Is it burn or just image retention?
I am on my 3rd KF, the first two had image retention so bad that it was very annoying. If you viewed a screen of icons or text then went to a mostly clean screen you could still read the old contents for a minute or two. I called Amazon and they sent me out replacements without any issue at all. Just make sure you revert your KF back to stock and have it activate with Amazon before you call them. The first person I spoke to said that he could tell that I had just done a factory reset so he was not going to have me do it again.
My opinion is that a high % of Fires suffer from image retention but the stock colors and launcher make it less noticeable. It can be really easy to see with ICS installed as you can have more contrasting colors, with the stock launcher its all pretty gray.
linuxsense said:
Is it burn or just image retention?
I am on my 3rd KF, the first two had image retention so bad that it was very annoying. If you viewed a screen of icons or text then went to a mostly clean screen you could still read the old contents for a minute or two. I called Amazon and they sent me out replacements without any issue at all. Just make sure you revert your KF back to stock and have it activate with Amazon before you call them. The first person I spoke to said that he could tell that I had just done a factory reset so he was not going to have me do it again.
My opinion is that a high % of Fires suffer from image retention but the stock colors and launcher make it less noticeable. It can be really easy to see with ICS installed as you can have more contrasting colors, with the stock launcher its all pretty gray.
Click to expand...
Click to collapse
If it's image retention then it must be a hardware flaw.
Yeah, it's persistent even after the KF being off overnight.
Thing is, I am in the UK, so I got it from a third party on eBay so going to have to sell it for spares...
Getting a Samsung Galaxy Tab 2 7.0 instead, UK seller and ICS as standard so hopefully won't happen on that...
Sent from my HTC Desire using XDA
Maybe you could just buy one of the IPS displays and replace it yourself.
Sent from my Galaxy Nexus using Tapatalk 2
I guess I'll be calling them up for a replacement.
I have no idea why I thought this was normal.
chuckmo said:
If it's image retention then it must be a hardware flaw.
Click to expand...
Click to collapse
Agreed but many have it. For me its been 2 of 3, but the stock launcher color palate hides it quite a bit.
Sent from my Galaxy Nexus using xda premium
Re: Change Gnex (continuation)
Because my last thread was DELETED (nice democracy), there's the explanation of it.
PLEASE don't talk about what you don't know.
I need a full replacement because I've sent my phone to warranty for a couple of REAL screen problems (some color problems, a dead pixel, etc) and they sent me the phone back saying that they hadn't find any defect, which is a lie.
So i want a way that they can replace it. As simple as that.
The problem is not me, they are.
So please don't criticize for something you don't know. Ask first what's happening.
Sent from my Galaxy Nexus using xda premium
If they determine that your phone doesn't have a defect that warrants a free replacement, then that's something between you and them. As was clear based on your last thread, you are trying to commit warranty fraud by bricking your device to obtain a replacement, which is not cool.
This is something you need to take up with them, not try to cheat the system.
And again, we don't talk about these things on XDA.
martonikaj said:
If they determine that your phone doesn't have a defect that warrants a free replacement, then that's something between you and them. As was clear based on your last thread, you are trying to commit warranty fraud by bricking your device to obtain a replacement, which is not cool.
This is something you need to take up with them, not try to cheat the system.
And again, we don't talk about these things on XDA.
Click to expand...
Click to collapse
I know that, but as I have those screen issues and they say don't, what can I do?
The screen is full of purple colors, when I close some app the image bands on screen for a couple of seconds, I have vertical stripes visible on Grey colors, I have a dead pixel... And they say it's all okay, after a couple of weeks being 'analyzed' in the warranty...
I have to get a way to get at last the screen replaced!
Sent from my Galaxy Nexus using xda premium
mrasquinho said:
I know that, but as I have those screen issues and they say don't, what can I do?
The screen is full of purple colors, when I close some app the image bands on screen for a couple of seconds, I have vertical stripes visible on Grey colors, I have a dead pixel... And they say it's all okay, after a couple of weeks being 'analyzed' in the warranty...
I have to get a way to get at last the screen replaced!
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Welcome to the Gnex screen. Get used to it.
Minus the dead pixel. That's not normal. Maybe take a picture of your screen and circle the dead pixel so we can see.
Case solved. Please block/delete. Thanks
Sent from my Galaxy Nexus using xda premium
Hey guys, so the other day I noticed a TINY flashing(what I think is a) pixel. It's only visible when I'm on for example the reddit app with the dark theme. It flashes in the middle left side when scrolling up and down. Otherwise, in pixel tests, I can't see it.
What do I have here? Is it dead or on the way? Yes it shows in other apps too, but only in dark themes because it's a small white dot.
I have one that shows when the camera goes from preview back to camera mode. Doesn't show up in tests either. I'd like to know as well. Also, do you think a dead pixel is covered by the 6 month screen replacement?
Bumping for mor3 help..
Bumping again...
Too hard to tell from the explanation. Pictures would help
Sent from my HTC6525LVW using Tapatalk
I haven't noticed this myself so there must be some sort of hardware issue. Isn't the M8 covered for screen problems for 6 months? I'd consider this a screen problem/defect and ask for a replacement if it bothered me.
How to do pixel test ? I am having the same problem as you. I start noticing it after installing venom rom (could be unrelated ofc). What rom do you have ?
SilentHunter316 said:
How to do pixel test ? I am having the same problem as you. I start noticing it after installing venom rom (could be unrelated ofc). What rom do you have ?
Click to expand...
Click to collapse
I have the same problem. I realized that what I had after installing AR HD 7.0....This pixel in the corner left top