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Here is my Log between 2 One X devices I had in my possession for a couple of weeks. After trying 13 phones from starting this thread, 11 In store and 2 that I owned - I can confirm, unofficially, the Hardware is to blame, along with terrible internal build quality, and buggy software.
Log:
1st HTC One X - S/N: HT23 - Made in Taiwan - Wed 11th April -
The screen is clear and white.
Flickering in Recent Apps screen, anything dulled in the background, anything Grey around hex value #808080.
Battery dies within 20-30 mins of casual use.
Battery takes 2-3 hours to charge from near 15% or less.
Signal randomly stops, and comes on and is unpredictable.
2nd HTC One X - S/N: HT23 - Made in Taiwan - Wed 18th April -
The screen is Yellow, like a more warm tone, like the warm setting you get on some HDTVs.
There is no flickering at all.
Colors are not as good.
Battery is lasting MUCH longer, full day casual use, isn't dying within 20-30 mins of use.
Battery is charging MUCH faster, compared to waiting 2-3 hours, from 15% or less.
Signal never randomly stops and restarts.
2nd HTC One X - S/N: HT23 - Made in Taiwan - Update Thu 19th April @ 8:10pm -
The Yellow screen and clear white screen is caused, apparently, because HTC use two different manufacturers to make the screens.
The Yellow screen is made by Sharp, and the clear white one is made by Acer which also has better colors than Sharp's version.
1st HTC One X - S/N: HT23 - Made in Taiwan - Update Fri 20th April @ 2:38am -
Updated to 1.28, made no difference.
1st HTC One X - S/N: HT23 - Made in Taiwan - Update Sat 21st April @ 12:52am -
Screen is constantly flickering now.
2nd HTC One X - S/N: HT23 - Made in Taiwan - Update Sat 21st April @ 1:43am -
Updated to 1.28, running flawlessly. But screen is still Yellow. An Update can't fix that.
2nd HTC One X - S/N: HT23 - Made in Taiwan - Update Sat 21st April @ 5:57am -
When booting, the screen changes colour and goes more Yellow! Everything washes out.
Log End - Sat 27th April
So, I gave up, and sent them both back to Amazon. After this, I tried 11 phones in store (Carphone Wearhouse) for my Brother, until we found a working faultless phone - or so I thought.
Every phone I tried had similar faults, including an internet cut off issue, and a network cut off issue. Some had dead pixels too.
And guess what, the phone my brother got, eventually inherited faults, including, what I call, Phantom Touch Screen Syndrome, where the screen is randomly registering random presses on the screen, rapidly, and causing havoc. It's like Sonic the Hedgehog is using the phone at hyper speed. The screen started to flicker on greys too, the Wifi hardware fault also kicked in and the signal kept dropping too. This all happened about the beginning of August.
I'm glad that after a few months, the hardware and software issues have finally been acknowledged. It's sad that HTC would lie outright about it all. I'm glad we have been proven right though.
You are taking a huge risk buying this phone, and I would recommend against it, and settle for the HTC One S or the Samsung Galaxy S3 if you want a compromise. HTC will play us for stupid pretending they don't know about it, because they have a reputation to keep and don't want it damaged. It's a business game, and many company's do it.
Would really appreciate if you could click Thanks since I'm new to posting here, help me get started. I've been using the forum for more than a year though.
DM
My One X has a few issues too, but gladly not something that's really show-stopping. Just some screen flickering, a small scratch on the outer ring of the camera lens and a not-so-awesome battery (3,5hrs screen time is my max, with hardly any syncing going on). I got it on the 4th of april.
I'm thinking of replacing it, but in due time. In a few weeks the production process will be more mature, so all small manufacturing errors that can happen now will be fixed.
Zinu said:
My One X has a few issues too, but gladly not something that's really show-stopping. Just some screen flickering, a small scratch on the outer ring of the camera lens and a not-so-awesome battery (3,5hrs screen time is my max, with hardly any syncing going on). I got it on the 4th of april.
I'm thinking of replacing it, but in due time. In a few weeks the production process will be more mature, so all small manufacturing errors that can happen now will be fixed.
Click to expand...
Click to collapse
Get it replaced or a refund. You'll have to live with the issues that will only worsen no doubt over time.
Yep, my replacement I got today is also much better as my first one, in the same way like yours
Seems to be sth like a new Revision?
fekle said:
Yep, my replacement I got today is also much better as my first one, in the same way like yours
Seems to be sth like a new Revision?
Click to expand...
Click to collapse
Does your screen have a yellow tinge?
Delusphere said:
Get it replaced or a refund. You'll have to live with the issues that will only worsen no doubt over time.
Click to expand...
Click to collapse
Looking at how disturbing I currently find this, I don't need a replacement. I can live with it right now. As I said, maybe in about 4-6 weeks, when the device should be completely hardware-bug free in the production process. I am still reading too many stories of people getting new devices with the same or new hardware issues, sometimes even worse than they had on their first device.
I got my 1st replacement HOX yesterday and have had some time to spend playing with it and reinstalling various apps. Here's my thoughts:
On the first boot after charging, I was notified of the new OTA update, which I installed immediately. This brings it up to version 1.28.401.9, which I assume is the same one everyone is being sent OTA.
The screen fit is MUCH better! I sent mine back because the screen was poorly fitted along the top and left side and a particle of dust appeared under the glass after only a week. On the replacement, I can report no easily visible gaps around the screen and it looks to be fitted uniformly all the way around.
This is an odd one. The original HOX had a very smooth, silky feel to the screen and it never picked up a single fingerprint in the week or so I had it. The replacement screen doesn't feel quite as smooth and is definitely picking up prints. I can't give a reason for that, but it's very noticeable.
The replacement gets hotter than the original. I expect it to heat up when playing games anyway with a quad core, but this one is getting quite a lot warmer than the one I had before. Interestingly, it heats up much more when I'm using it while it's charging (via USB or mains). Why would that be?
Images look just as good as they did, with exceptionally bright and even whites all over the screen on startup and everything is crisp and clear in use. No complaints at all with this.
General performance is as snappy as I've come to expect and the apps I've played with do work just as well on this new version.
I haven't tried a few features yet, such as GPS, bluetooth or the camera and will edit this post if there's anything else worth mentioning as I use the phone more.
All in all, I'm very happy so far.
Delusphere said:
I figured I'd start a thread for people to post build differences in their replacement devices, and to log wither the devices stay in good health after usage and time.
I just got a replacement HTC One X from Amazon today, and I can confirm, there are differences between both of them.
1st HTC One X -
The screen is clear and white.
Flickering in Recent Apps screen, anything dulled in the background, anything Grey - #808080.
Battery dies within 20-30 mins of casual use.
Battery takes 2-3 hours to charge from near 15% or less.
Signal randomly stops, and comes on and is unpredictable.
2nd HTC One X -
The screen is Yellow, like a more warm tone, like the warm setting you get on some HDTVs.
There is no flickering at all.
Colors are not as good.
Battery is lasting MUCH longer, full day casual use, isn't dying within 20-30 mins of use.
Battery is charging MUCH faster, compared to waiting 2-3 hours, from 15% or less.
Signal never randomly stops and restarts.
2nd HTC One X - Update @ 8:10pm -
The Yellow screen and clear white screen is caused, apparently, because HTC use two different manufacturers to make the screens. Yellow screen is made by Sharp, and the clear white one is made by Acer which also has better colors than Sharp's version.
1st HTC One X - Update @ 2:38am -
Updated to 1.28, made no difference.
I'll keep you posted on how my new One X is performing regularly. I'll update the Post if I find anything new.
Click Thanks if I helped a little; if this has helped you guys see differences between replacement devices. I've been here over a year, but never really posted haha.
This is different from the 'Returns and Replacements Thread' as this is a Log with a little more detail, and I currently have two phones to compare together.
Click to expand...
Click to collapse
serials of your old and new? HT24 or HT23?
My first one had the clear bright screen with nice even whites too, but it had a screen fit issue, slightly lifted on bottom right and a yellow dot.
Second one seems a great fit but a softer image with a definite yellow tint to it. Interesting to read about the screen differences. Both phones are 23's made in Taiwan.
Interesting to see about the OTA as well, sadly as mine is Three branded I guess it will take longer to get to me.
Not sure what to do on my second phone, not loving this screen as much as the first.
1st one x white ht23 no flicker but some banding and very bad ripple corruption under touch pressure.
2nd one x white ht23 updated 1.28 no screen flicker sometimes abit laggy going through menu's, left hand side of the screen has ripple effect under moderate touch pressure along the side of the screen when crimped between thumb and finger.
will report back next week when I recieve third replacment.
Fyi I got a ht24 with flickering on screen and a dead pixel
Sent from my HTC One X using XDA
anyone else's one x have a dual notification led? e.g it shines through two of the dots vertically
Am i right in saying handsets made in china and not tiawan are better quality?
Mod Or Die
snowwhite007 said:
Am i right in saying handsets made in china and not tiawan are better quality?
Mod Or Die
Click to expand...
Click to collapse
Both of mine have been Taiwan so far and both have had issues, Three are considering sending me a third after I was told on the phone that if I have problems with the 2nd phone I need to tell them within 24 hours or it will need to be sent for repair. I phoned them in 2 or 3 hours and they said it has to go for repair so arguing the point, they are getting back to me on Monday.
Edit: Forgot to add, first phone had a bright clear, pure white screen. 2nd is dull, not as sharp, slightly grainy and yellow tint to everything.
SartoriXX said:
Both of mine have been Taiwan so far and both have had issues, Three are considering sending me a third after I was told on the phone that if I have problems with the 2nd phone I need to tell them within 24 hours or it will need to be sent for repair. I phoned them in 2 or 3 hours and they said it has to go for repair so arguing the point, they are getting back to me on Monday
Click to expand...
Click to collapse
Check your rights with this one. I'm not sure how it applies to mobiles, but consumer law in the UK is very clear about returning faulty products. The law for most goods is that if the item is returned due to being faulty within a "reasonable" time after purchase, then it's the consumer who has the right to choose between a refund, exchange or replacement, not the vendor. Double check that 3UK are allowed to force the issue and make you wait for a repair.
hamdir said:
serials of your old and new? HT24 or HT23?
Click to expand...
Click to collapse
Both are HT23. I updated the thread. Both made in Taiwan.
These problems are all to common to the Taiwan built units.
4 friends and myself have sh23 built phones and not one build issue. Just a random crash here and there.
Try getting a Chinese unit.
Sent from my HTC One X using xda premium
Gave up with this phone. Getting a refund for it. My last idea is to port the ROM of the current working one to the flickering one with the good screen and see if it does anything. But I doubt it will. Plus, I'd void my warranty. I Love and Hate this phone...
I'll wait 2 months until the phone is fully working. They clearly released it too early and never finished it.
I have 2 HOX and both are sh23. And one screen is white and the other one is yellow.
I had a similar experience in Australia with Allphones Optus branded stock. I went through 9 handsets (7 in store and owned 2) and all had issues including dead pixels, yellow spots and screen flicker.
I have just ordered a replacement from Mobicity from Singapore. hopefully I'll have more luck with this one.
on my htc one x back button dont lights,other two button lights working good,but back button dont lights up....
is it big problem,ewerything else working super
thanks....
Then it is a hardware failure. You need to send your phone to HTC to fix it. The light must be broken. Not software related.
Gesendet von meinem ME172V mit Tapatalk 4
ChiDi9901 said:
Then it is a hardware failure. You need to send your phone to HTC to fix it. The light must be broken. Not software related.
Gesendet von meinem ME172V mit Tapatalk 4
Click to expand...
Click to collapse
in my country no htc service
is this danger to other hardware in phone
It is my view no big problem and it is not dangerous at all. As long as you can use your phone normally, everything is fine. :thumbup:
Gesendet von meinem ME172V mit Tapatalk 4
other opinion,experience or...?
thanks
satamateur said:
other opinion,experience or...?
thanks
Click to expand...
Click to collapse
I have a similar problem but my middle button is dim while the other two are bright. I must have damaged or loosened something whilst changing the back cover but I don't know what.
If you're confident enough to start taking your phone apart you can buy the ribbon/ for the capacative lights for about £6 on ebay but when I looked closer at the location of this inside the phone there seems to be a lot of things to take apart to get to it. Personally I'm not that confident doing it so am going to live with the problem but if you're interested in fixing it yourself this might be an option for you.
eggshaped said:
I have a similar problem but my middle button is dim while the other two are bright. I must have damaged or loosened something whilst changing the back cover but I don't know what.
If you're confident enough to start taking your phone apart you can buy the ribbon/ for the capacative lights for about £6 on ebay but when I looked closer at the location of this inside the phone there seems to be a lot of things to take apart to get to it. Personally I'm not that confident doing it so am going to live with the problem but if you're interested in fixing it yourself this might be an option for you.
Click to expand...
Click to collapse
i m not good in electronics
my Q is is thad problem any chance to product bigest problem in phone hardware,broke other elements...
Hi. Today I was gonna buy some NFC tags when I asked myself how does exactly NFC works. I found soon what I was looking for thanks to Wikipedia: NFC is based on RFID technology, which is also used for today's lift tickets. So I took an old reusable lift ticket (which I had kept from last year) and tried it on my Nexus 5. Surprisingly it worked! I could erase it and use it with Trigger as a normal NFC tag. Unfortunately I had to swipe it on the back of my phone for a few seconds before it was detected so I looked for a solution and I found it. I wrapped it up with some magnetic tape and now it works <5cm long!
This is just for you to know:
1) don't throw out your old lift tickets; use them as NFC tags!
2) want to make any tag work better? Use magnetic tape!
What makes you even think you should swipe it? NFC is not a magnetic keycard or something. Just hold it still for a sec.
Which app did you use for erasing?
Gesendet von meinem Nexus 5 mit Tapatalk
papayayoghurt said:
Which app did you use for erasing?
Gesendet von meinem Nexus 5 mit Tapatalk
Click to expand...
Click to collapse
There are many tools which can do this. Since I had Trigger installed, I used it.
i do have a strange dotted line at the bottom of my screen, which seems to get larger slowly.
The dotted line is shown when the device is turned on/off.
It's not in the glass, but below the glass.
I wonder if anyone has seen this before.
i tried to make an image of it.
Ralph
I have it too, not sure what caused it though!
No issue here.
The touchscreen is lifting from the tft, to which it's glued, causing air bubbles in the glue, IMO.
Me too although it doesn't bother me since it doesn't do anything to the viewing experience.
Verstuurd vanaf mijn HTC One met Tapatalk
All, thank you for your replies.
I contacted Samsung support, and they informed me that it was no known issue on their devices.
If i want to have it repaired; i could sent it to Dynafix who does the repairs in my area, and they will check if it's a fabrication fault or an user fault.
I have sent the picuture to dynafix to see if they could say me something about it, though i am not sure if they will do this.
I will keep you updated.
Ralph
Ouch, dynafix..... You usually get your device back in a condition worse than when it was when sent in.
Verstuurd vanaf mijn HTC One met Tapatalk
Me too
I also have those at various points along the bottom. They don't bother me enough to risk sending the tablet in for service.
starsky23 said:
I have it too, not sure what caused it though!
Click to expand...
Click to collapse
lecorbusier said:
The touchscreen is lifting from the tft, to which it's glued, causing air bubbles in the glue, IMO.
Click to expand...
Click to collapse
Maybe answer is that; however,the seller said that these dots are originated from the people that scratch or something when i see these dots on the Screen of tablets at showroom of Samsung. But i think there is a problem. After a while i think all note 2014 will be like that. I examined all of them in different stores. Guess what. All of them has that issue.
uiterlix said:
Me too although it doesn't bother me since it doesn't do anything to the viewing experience.
Verstuurd vanaf mijn HTC One met Tapatalk
Click to expand...
Click to collapse
ralph_kl said:
All, thank you for your replies.
I contacted Samsung support, and they informed me that it was no known issue on their devices.
If i want to have it repaired; i could sent it to Dynafix who does the repairs in my area, and they will check if it's a fabrication fault or an user fault.
I have sent the picuture to dynafix to see if they could say me something about it, though i am not sure if they will do this.
I will keep you updated.
Ralph
Click to expand...
Click to collapse
I think you should bring your tablets to be fixed.
Also , i have a question for everyone who has that issue, are your galaxy notes 10.1 black or white ? I saw this issue only on black ones' screens. Are you using your tablets in fully brightness? Because i realized that it begins warming rapidly and more at bottom of the screen which is so close to the dotted place.
SM-P605 cihazımdan Tapatalk kullanılarak gönderildi
---------- Post added at 12:37 AM ---------- Previous post was at 12:26 AM ----------
kkretch said:
No issue here.
Click to expand...
Click to collapse
Is your tablet black or white? Do you use it when it is charged, frequently? Almost how long have you been using your tablet?
SM-P605 cihazımdan Tapatalk kullanılarak gönderildi
I have the exact same issue on my white 16gb wifi note 10.1 2014
Sent from my GT-I9505 using Tapatalk
bimmerboii said:
I have the exact same issue on my white 16gb wifi note 10.1 2014
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
Are you using your tablets in fully brightness? Because i realized that it begins warming rapidly and more at bottom of the screen which is so close to the dotted place? Do you use it when it is charged, frequently? Almost how long have you been using your tablet?
SM-P605 cihazımdan Tapatalk kullanılarak gönderildi
yararli said:
Are you using your tablets in fully brightness? Because i realized that it begins warming rapidly and more at bottom of the screen which is so close to the dotted place? Do you use it when it is charged, frequently? Almost how long have you been using your tablet?
SM-P605 cihazımdan Tapatalk kullanılarak gönderildi
Click to expand...
Click to collapse
Brightness setting is in the middle. Yes I use it alot everyday for work. The screen is mostly always on and I charge it mid day in the office and still use it while charging. Sometimes the screen gets warm when being used and charged at the same time. Been using this tablet since November
Sent from my GT-I9505 using Tapatalk
Brightness settings are around 5,
Device is used quite often., though not extensive each day.
While traveling used for watching movies.
Device in use since december.
Black model.
ralph_kl said:
Brightness settings are around 5,
Device is used quite often., though not extensive each day.
While traveling used for watching movies.
Device in use since december.
Black model.
Click to expand...
Click to collapse
bimmerboii said:
Brightness setting is in the middle. Yes I use it alot everyday for work. The screen is mostly always on and I charge it mid day in the office and still use it while charging. Sometimes the screen gets warm when being used and charged at the same time. Been using this tablet since November
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
Tnx for your replies,
I bought it in january. no dots observed yet. I also have black model. I dont use in charge. I use it portable way when it is not charging. I am so angry with samsung because of that issue. They had made really big mistake and they dont accept their faulty. They even dont try to fix this issue for next generations.
At first I was bothered by it.. but now not so much. Good thing the dots are on the bottom of the screen and you wont notice it when using the tablet. Yes still samsung should fix this issue
Sent from my GT-I9505 using Tapatalk
yararli said:
Is your tablet black or white? Do you use it when it is charged, frequently? Almost how long have you been using your tablet?
SM-P605 cihazımdan Tapatalk kullanılarak gönderildi
Click to expand...
Click to collapse
Mine is black.
I have used it while it was charging but not very often.
I purchased it new about 7 weeks ago.
I had the exact same issue with my first note I bought in November. Ended up returning it to the retailer about 6 weeks into use and buying a new one I've had for about 6 weeks so far as well. No issue on the 2nd one as far as I can tell right now but this seems like another common problem.
If these bubbles/dots are caused by the reasons i mentioned earlier, they align with the colored rim of the touchscreen, because the color layer increases thickness of the glass by some nanometers. Going towards the center of the screen, the gap narrows because of adhesive force bending the glass. This should prevent the bubbles/dots from wandering inwards. Otherwise there's a huge issue with the device, though mine is (still) fine.
I noticed these dots on my white note after I got it back from battery repair. Not sure if it was there but I have 3 clusters of bubbles now
Sent from my SCH-I545 using Tapatalk
since yesterday i've this strange line as well. It came out of nowhere. After reading this tread @yararli could be right about something. Normally I use my screen about 25% brightness. Yesterday I watched a episode at almost 100% brightness. So there could be a causality between the brightness en warming-up which result in this strange line. My tablet is black bought it around december.
Is there any news about returns? Will there repair this problem or give a new tablet?
Does anyone have problem with swimming tracking on galaxy watch?
After 10 min of swimming, it says I burned cca 3995 kcal which is insane.
I tried it couple of time, and every time got same result.
Other types of workout seems to work fine
I've tested it yesterday 2x, same bad outcome. I waited for it to lock GPS before start. It recorded time 13 mins correctly, but 0 m distance, no route on map, and* a ridiculous calorie count (2300). Samsung health did a terrible job with the open water swim mode.
Sent from my SM-G973F using Tapatalk
dragmark said:
I've tested it yesterday 2x, same bad outcome. I waited for it to lock GPS before start. It recorded time 13 mins correctly, but 0 m distance, no route on map, and* a ridiculous calorie count (2300). Samsung health did a terrible job with the open water swim mode.
Sent from my SM-G973F using Tapatalk
Click to expand...
Click to collapse
This is terrible.
dragmark said:
I've tested it yesterday 2x, same bad outcome. I waited for it to lock GPS before start. It recorded time 13 mins correctly, but 0 m distance, no route on map, and* a ridiculous calorie count (2300). Samsung health did a terrible job with the open water swim mode.
Sent from my SM-G973F using Tapatalk
Click to expand...
Click to collapse
Gps can not work in or under water, so if you swim normally, with both arms in the water, it can't fix the hole time of swimming.
The cal count is really bad, that's true :/
Gesendet von meinem SM-G955F mit Tapatalk
blackastaro said:
Gps can not work in or under water, so if you swim normally, with both arms in the water, it can't fix the hole time of swimming.
The cal count is really bad, that's true :/
Gesendet von meinem SM-G955F mit Tapatalk
Click to expand...
Click to collapse
Then what's the point of turning on the location in the swimming settings?
Sent from my SM-G973F using Tapatalk
dragmark said:
Then what's the point of turning on the location in the swimming settings?
Sent from my SM-G973F using Tapatalk
Click to expand...
Click to collapse
I don't know. Maybe if you swim the crawl it can work? But under water there is nearly no way to get a fix.
Gesendet von meinem SM-G955F mit Tapatalk
I just tried emulate swimming at home, after 5 arm movements and walking around 10m, I burned 300 kcal
I used swimming (pool) 6 min swim for 51kcal.
Active Watch not tracking swim distance in pool.
GW Active stopped recording distance/laps while swimming in pool. Eg. 30min Swim 0m. Any ideas for a fix? Thanks XDA