Just a heads up if anyone else has this problem. My speaker started buzzing. It would happen only at certain frequencies but always when hearing a dial tone with the speaker phone on at full volume. I brought it to Verizon and they send me a replacement. Of course, the replacement was a certified used and not brand new, wasn't exactly happy about that.
afkool said:
Just a heads up if anyone else has this problem. My speaker started buzzing. It would happen only at certain frequencies but always when hearing a dial tone with the speaker phone on at full volume. I brought it to Verizon and they send me a replacement. Of course, the replacement was a certified used and not brand new, wasn't exactly happy about that.
Click to expand...
Click to collapse
Next time, send it in to HTC...might be covered under warranty repair. They replace the part, not the phone.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
brholt6 said:
Next time, send it in to HTC...might be covered under warranty repair. They replace the part, not the phone.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Oh, hmm I never thought of that. I figured I had to do it through Verizon. I actually still haven't sent back the phone I wonder if it's worth trying to warranty repair it at this point.
Will HTC care that it's unlocked and rooted? Do they provide a loaner?
afkool said:
Oh, hmm I never thought of that. I figured I had to do it through Verizon. I actually still haven't sent back the phone I wonder if it's worth trying to warranty repair it at this point.
Will HTC care that it's unlocked and rooted? Do they provide a loaner?
Click to expand...
Click to collapse
You have to follow the steps in the Return to Stock S-on thread but you can leave your phone s-off. They won't provide a loaner but mine was in for camera repair and it took 5 days total. I would do an online chat to see if the speaker issue is covered.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
brholt6 said:
You have to follow the steps in the Return to Stock S-on thread but you can leave your phone s-off. They won't provide a loaner but mine was in for camera repair and it took 5 days total. I would do an online chat to see if the speaker issue is covered.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Great, thanks for the info.
So, turns out the refurbished phone I got from Verizon had a purple camera...Decided not to stick with it and kept my original for warranty repair. Took them about a week to get it back to me. Unfortunately, they automatically upgraded it to 4.4 so now I can't root it. UGH. I contacted them after and said they would not downgrade the software. I guess this is a warning for others looking to have their speakers or other work done.
Woohoo! Back to rooted, unlocked, and s-off! Glad I made the decision to go with the HTC warranty repair. Nice to have the original phone I purchased and not something in an unknown state of quality.
Related
Im having some hardware issues.
If i get a replacement from samsung, roughly how long would it be before i recieved the phone back?
For anyone who has any sort of experience with this, your feedback would be greatly appreciated
Sent from my SGH-T989 using xda premium
Thru the warranty they send you the phone overnighrt. Usually you'll get it by the next day or the day after. Then after you receive it you send your defective phone via the same box the new one arrived.
Sent from my SGH-T989 using Tapatalk 2
elflip88 said:
Thru the warranty they send you the phone overnighrt. Usually you'll get it by the next day or the day after. Then after you receive it you send your defective phone via the same box the new one arrived.
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
You're thinking thru T-Mobile buddy, thru Sammy you need to send your device in 1st and its usually a 1 week turnaround.
Sent from my SGH-T989 using XDA Premium App
Why would you send the phone to Samsung,when you can have it replaced much quicker through T-mobile? It doesn't matter where you bought it as long as you're a T-mobile customer.
Allen K said:
Why would you send the phone to Samsung,when you can have it replaced much quicker through T-mobile? It doesn't matter where you bought it as long as you're a T-mobile customer.
Click to expand...
Click to collapse
You can only get a replacement through T-mobile if you have their insurance plan, otherwise you have to go through the manufacturer. You're **** out of luck if you don't have a receipt though. They don't care about the manufacture date on the phone, only the receipt.
01010001 said:
You can only get a replacement through T-mobile if you have their insurance plan, otherwise you have to go through the manufacturer. You're **** out of luck if you don't have a receipt though. They don't care about the manufacture date on the phone, only the receipt.
Click to expand...
Click to collapse
Um no. If you bought from t mobile and chose to not take their insurance you still have a one year warranty rhat can be claimed. Through Tmobile by either calling csr reps, online chat or going to the store. Whomever told you otherwisenis misinformed.
Sent from my SGH-T989 using XDA
I did send my Samsung nexus S for warranty work to Samsung and it took about 3 weeks till i got it back. Since then i have learned to always have a decent backup phone.
And this from Samsung not TMobile.
Sent from my SAMSUNG-SGH-T989 using xda premium
Mines took about 7-8 days. They did free 2nd day shipping both ways for me though. Got mines back better than the way I received it too lol. They replaced my cracked bezel, even though I didn't say that was the problem with my phone.
Muff Burner said:
You're thinking thru T-Mobile buddy, thru Sammy you need to send your device in 1st and its usually a 1 week turnaround.
Sent from my SGH-T989 using XDA Premium App
Click to expand...
Click to collapse
Lol sorry read the post wrong,
Sent from my SGH-T989 using Tapatalk 2
I called T-Mobile asking what voids a warranty and the lady told me that I can do anything I want to my phone and it doesn't void the warranty! As long as it isn't physical or liquid damage.
I think that's pretty cool because from what I've read, doing anything like that to your phone voids your warranty.
Diumlol said:
I called T-Mobile asking what voids a warranty and the lady told me that I can do anything I want to my phone and it doesn't void the warranty! As long as it isn't physical or liquid damage.
I think that's pretty cool because from what I've read, doing anything like that to your phone voids your warranty.
Click to expand...
Click to collapse
Well, she may had not been aware, but rooting your phone and installing custom roms also voids your warranty
Sent from my SGH-T989 using xda premium
yeah, probably.
too good to be true hehe
Custom ROMs.. rooting voids warranty... physical damage, lost, stolen, water damage is all covered
Under warranty.. I believe $130.. since assurion handles those this now.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Warranty covers only things that are defective, like screen dieing or speakers going out things like that...
Damage and water damage cracked screen and things like that are covered ONLY if you pay for insurance .. and its a 130$
Rooting will VOID your warranty but won't affect insurance ..
Also, don't listen to T-Mobile reps... they don't know much and will steer you wrong.
PJcastaldo said:
Warranty covers only things that are defective, like screen dieing or speakers going out things like that...
Damage and water damage cracked screen and things like that are covered ONLY if you pay for insurance .. and its a 130$
Rooting will VOID your warranty but won't affect insurance ..
Also, don't listen to T-Mobile reps... they don't know much and will steer you wrong.
Click to expand...
Click to collapse
I thought there was something on XDA TV about how these big companies wanna act like rooting voids your warranty but if call them and know what your talking about then they would have to complete a warranty repair. It's a episode from a few months back. Look it up. Good stuff.
Sent from my SGH-T989 using xda app-developers app
This is true. I bricked my phone because of a custom ROM that was not built correctly. I luckily had warranty still on it and they sent me a brand new one FREE OF CHARGE!!
if you get the 8 dollar plan, physical damage and water damage is eh. I think it's an amazing deal, does anyone not agree?
If you have that plan and do mess something up, you could always run it over with your car (or something a little more civil)
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
tickerman said:
This is true. I bricked my phone because of a custom ROM that was not built correctly. I luckily had warranty still on it and they sent me a brand new one FREE OF CHARGE!!
Click to expand...
Click to collapse
Do you have an insurance, or just a regular warranty. Did you call Tmobile or samsung?
Sent from my SGH-T989 using xda app-developers app
or just 15 sec in microwave.
tickerman said:
This is true. I bricked my phone because of a custom ROM that was not built correctly. I luckily had warranty still on it and they sent me a brand new one FREE OF CHARGE!!
Click to expand...
Click to collapse
+1.
Bad kernel flash bricked my phone and got a full warranty replacement.
sirdowski said:
+1.
Bad kernel flash bricked my phone and got a full warranty replacement.
Click to expand...
Click to collapse
Same here. I flashed a custom ROM. Don't know how I bricked it. Can't get into download mode with the three button methods. The phone just started and then get into boot loop right away. Brought it to T-mobile store and play dump a little bit. The guy at the store order my replacement for $20 processing fee. Got my new phone last week. They received my return this Monday. Have not hear from them so I asummed it is okay. I got lucky because my phone will be out of warranty on October 24th.
Sent from my SGH-T989 using xda app-developers app
I heard T-Mobile is warranty replacing our sII's with ones S's lol.
Any one get one?
Sent from my SGH-T989 using xda premium
tdizzle404 said:
I heard T-Mobile is warranty replacing our sII's with ones S's lol.
Any one get one?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Why would they do that?
Sent from my SGH-T989 using xda app-developers app
Just a future reference for anyone. Always go straight to the manufacturer or third party when possible. T-mobile F-ing charges you BS fees for everything.
Sent from my SGH-T989 using xda premium
blackangst said:
Why would they do that?
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
When you do a warranty on the Black Galaxy S II right now, they give you the option of another Black S II or an HTC One S. It's been that way for a week or two. The reason they are doing that is because of low replacement inventory for the Black S II. If you choose the S II, your replacement will be on back order instead of the usual next day delivery. The HTC One S can be sent next day. The White S II does not have this option. Not sure why they are not offering the White S II as a replacement for the Black S II, except that they may be trying to conserve inventory on it, as it outsold the One S.
jonb39 said:
When you do a warranty on the Black Galaxy S II right now, they give you the option of another Black S II or an HTC One S. It's been that way for a week or two. The reason they are doing that is because of low replacement inventory for the Black S II. If you choose the S II, your replacement will be on back order instead of the usual next day delivery. The HTC One S can be sent next day. The White S II does not have this option. Not sure why they are not offering the White S II as a replacement for the Black S II, except that they may be trying to conserve inventory on it, as it outsold the One S.
Click to expand...
Click to collapse
I dont have php insurance. Can i get that option for a regular warranty
Sent from my SGH-T989 using xda app-developers app
I tend to buy all of my phones brand new, sometimes lightly used and unsubsidized. TMo is great since they charge a decent price if you don't want the phone subsidy. I usually stick with the manufacturers warranty.
All I will say is if you brick your phone, make sure you hard brick it if you are going to a T-Mobile and getting it replaced. I hard bricked mine the first time I tried installing a I-9100 rom on my T989 because I thought "Galaxy S2" meant all of them on the CyanogenMod website (yes, my first time flashing a rom). They replaced it since it was under the 20 day complete return (if its under 20 days they will replace it with a BRAND NEW one instead of a refurbished) and it came overnighted (unfortunately I bricked it friday and talked with them so I had to wait til monday because they were closed on weekends. If not under the 20 days they will give you a 20$ processing fee and a refurbished phone that may look new but it certainly isnt.
Hi. I'm having issues with the charge port on my t989 and have a ticket to send back to Samsung for repairs. I'm currently running CM 10 rooted, which steps should I take before sending back? Should I unroot and also go back to stock ICS? If so, which guide should I look at? Thanks in advance!
This might help.
thanks. can anyone advise if they found it more preferable to send directly back to Samsung or work with T-Mobile in resolving hardware issues?
mobbarley said:
thanks. can anyone advise if they found it more preferable to send directly back to Samsung or work with T-Mobile in resolving hardware issues?
Click to expand...
Click to collapse
If you still have warranty and/or insurance then go with T-Mobile. They usually send the replacement device in a day or two and give you the return label to send the defective one back to them. Be sure to return them in time or they charge an outrageous fine. Hope this helps!
dilluj said:
If you still have warranty and/or insurance then go with T-Mobile. They usually send the replacement device in a day or two and give you the return label to send the defective one back to them. Be sure to return them in time or they charge an outrageous fine. Hope this helps!
Click to expand...
Click to collapse
thanks. should I bother with unrooting/going back to stock ICS?
Yes u need to unroot and go back to stock
Sent from my SAMSUNG-SGH-T989 using xda premium
thakrew317 said:
Yes u need to unroot and go back to stock
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
About to go through the same thing, when/how do i reset the odin/flash counter?
Thanks a lot for your help
I'm about to do this too. my power button.seems to be working for now but i want to get it stock so I have no worries when I acts up again
Sent from my SAMSUNG-SGH-T989 using xda premium
For what it's worth, I've sent about 10 phones back to T-Mobile over the course of 5 years...including cliq, g1, my touch, htc g2, gs, gs2, all of them were at least rooted to remove bloat ware at a minimum. I left them rooted and some even still loaded with whatever custom rom due to massive hardware failure. All covered under warranty and not once have I had a charge or anything said to me by T-Mobile.
All of my phones were also bought outright, no contract. I can't stand the subsidized contract crap and TMO treats you much nicer when you don't have a contract.
Sent from my SGH-T989 using xda app-developers app
Samsung is so sad.I bricked my s3, accidently put an international rom on it...I know, I feel like an idiot. Anyway, I called their service center, created a ticket and sent it away. They received in 2 days, and then it took about 7 business days since arrival to get any other update, which was today. So I get home today from a horrible work day and notice Samsung is trying to charge $180 over literally a small circling Corning hairline crack. If I had the phone I'd show you guys. Its so small that people dont even notice it at first sight till told. I even notified samsung of this small crack while setting up ticket and they claimed that it was fine. On my online status they didnt even write anything about the actual hardware needed to be replaced, just the lcd. That just leads me even more to belive that samsung will say anything to get out of a warranty repair/replacement. I know their service center had a bad rep but this is pathetic. I just should've sent it to mobile tech for repair. Any of you guys have stories like this? I'd love to hear some.
Sent using xda premium
Yup.
I have basically the same story. Bricked a T999 and sent it to Samsung to see if they might repair it and ended up with a bill for an LCD repair. Told them to send it back and I'm here with another T999 now. I'll just send it to MobileTechVideos to be JTAG repaired.. Samsung was not worth it.
tonytien said:
I have basically the same story. Bricked a T999 and sent it to Samsung to see if they might repair it and ended up with a bill for an LCD repair. Told them to send it back and I'm here with another T999 now. I'll just send it to MobileTechVideos to be JTAG repaired.. Samsung was not worth it.
Click to expand...
Click to collapse
Yeah its ridiculous but can't help but see how funny this is funny. You say you have another t999, did you get it replaced or you mean you just bought another one.l?
Sent from my PC36100 using xda premium
Cyphers23 said:
Yeah its ridiculous but can't help but see how funny this is funny. You say you have another t999, did you get it replaced or you mean you just bought another one.l?
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
I had to buy another one. The first one was actually off-contract. Now I'm stuck in a contract again.
Well if you bricked your phone it means that there no boot animation whatsoever. Samsung probably thought it was the LCD because they didn't see anything coming up on the screen. It must have been a lazy employed to figure it was bricked.
Yeah I'm pretty sure they would want the screen CRYSTAL Clear when sent for repair when phone doesn't even turn on . sometimes the glass can be broken but not seing unless it's opened, lazy worker probably didn't bother trying to open it or anything to see that wasn't the case.
Sent from my SGH-T999 using xda app-developers app
What I don't understand is if you guys have Tmobile why not just refurb the thing? They give you less crap than Samsung. Heck if you have the insurance they next day ship it it to you for 5$. Unless you don't have insurance or your warranty is gone I'd think of samsung.
Sent from my Nexus 4 using xda app-developers app
gypsy214 said:
Well if you bricked your phone it means that there no boot animation whatsoever. Samsung probably thought it was the LCD because they didn't see anything coming up on the screen. It must have been a lazy employed to figure it was bricked.
Click to expand...
Click to collapse
I told them that phone died on reboot and wouldn't turn on. So they listed it under no power/no charge.
daxecutioner24 said:
Yeah I'm pretty sure they would want the screen CRYSTAL Clear when sent for repair when phone doesn't even turn on . sometimes the glass can be broken but not seing unless it's opened, lazy worker probably didn't bother trying to open it or anything to see that wasn't the case.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Crack was barely visible and under back button not even on screen, plus it's been there for a while. But yeah your right, I think it was just a lazy worker. I'm done with them, as soon as I get it back I'm sending it to mobiletech videos to have fixed, I've been without my s3 for too long
Sent from my PC36100 using xda premium
I'm sorry but how is it Samsung's fault that you bricked your phone? If it was a factory defect that broke it, fine. Then I would sympathize with you. But you broke it by flashing the wrong rom. Suck it up and buy a new phone. People pulling stunts like this are the reason why most warranty and return policies are so bad now. I'm sure I will get some heat for this, and it's nothing personal against the OP, but if I knowingly made a mistake and bricked my phone I would not scam the manufacturer or warranty company to take a loss for my mistake.
Sent from my Galaxy Nexus using xda app-developers app
monkeypaws said:
What I don't understand is if you guys have Tmobile why not just refurb the thing? They give you less crap than Samsung. Heck if you have the insurance they next day ship it it to you for 5$. Unless you don't have insurance or your warranty is gone I'd think of samsung.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yeah this would be the best thing to do but unfortunately the phone wasn't connected with T-Mobile so I sent to Samsung. Now it seems Samsung might've voided my warranty over a small croner crack that looks more like a small deep scratch.
Sent from my PC36100 using xda premium
Exeodus said:
I'm sorry but how is it Samsung's fault that you bricked your phone? If it was a factory defect that broke it, fine. Then I would sympathize with you. But you broke it by flashing the wrong rom. Suck it up and buy a new phone. People pulling stunts like this are the reason why most warranty and return policies are so bad now. I'm sure I will get some heat for this, and it's nothing personal against the OP, but if I knowingly made a mistake and bricked my phone I would not scam the manufacturer or warranty company to take a loss for my mistake.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Yeah I get you but I'm not neccessarily mad at Samsung for not fixing my phone but the fact that they didn't even examine and voided the warranty over a small crack that I was told wouldn't matter. I understand it was my fault but just got the phone recently. I know some people might not agree with trying to get a warranty repair when you bricked your phone but I usually never do that and said heh might as well try since I just got the phone. I'm more mad about the fact that they had the phone for like 9 days and were just now saying this to me. If they would have said that day 1 or once received I'd simply say yes ok and send elsewhere to get fixed. I'm mad more over time wasted but guess I can't complain much about it huh?
Sent from my PC36100 using xda premium
Cyphers23 said:
Yeah this would be the best thing to do but unfortunately the phone wasn't connected with T-Mobile so I sent to Samsung. Now it seems Samsung might've voided my warranty over a small croner crack that looks more like a small deep scratch.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Cyphers23 said:
Yeah I get you but I'm not neccessarily mad at Samsung for not fixing my phone but the fact that they didn't even examine and voided the warranty over a small crack that I was told wouldn't matter. I understand it was my fault but just got the phone recently. I know some people might not agree with trying to get a warranty repair when you bricked your phone but I usually never do that and said heh might as well try since I just got the phone. I'm more mad about the fact that they had the phone for like 9 days and were just now saying this to me. If they would have said that day 1 or once received I'd simply say yes ok and send elsewhere to get fixed. I'm mad more over time wasted but guess I can't complain much about it huh?
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Samsung didn't void your warranty. YOU VOIDED YOUR OWN WARRANTY. What's the first line in every rooting and custom rom thread? "Your warranty is now void"
Samsung is pathetic for not replacing the phone you broke? Your pathetic for complaining that you weren't able to scam samsung
/thread
Sent from my SGH-T999 using Tapatalk 2
clninja said:
Samsung didn't void your warranty. YOU VOIDED YOUR OWN WARRANTY. What's the first line in every rooting and custom rom thread? "Your warranty is now void"
Samsung is pathetic for not replacing the phone you broke? Your pathetic for complaining that you weren't able to scam samsung
/thread
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
1 they don't know the phone is rooted nor flashed.
2. I think my warranty was voided because of the small crack on my phone that Samsung first said wouldn't have been an issue. I'm not even sure if it was voided for sure.
3. I'm complaining about them being pathetic for voiding a warranty over a hairline crack that couldn't possibly affect the phone's hardware. That they themselves said wouldn't be a problem prior to me sending it in.
4. I wouldn't have even been mad if they simply told me it wouldn't be repaired under warranty at first or atleast when they got the phone. But I was told this 9 days after they got. I could've simply went and got it repaired elsewhere.
I'm not trying to play the victim here. Yes it was my fault I bricked, reponsibilty accepted. When I told Samsung it wouldn't boot, they said they'd fix it. Held my phone for about 2 weeks and is now saying its a no go.
But honestly I'm not even mad about it anymore. I just wanna get my phone fixed and back in my pocket.
Sent from my PC36100 using xda premium
Cyphers23 said:
1 they don't know the phone is rooted nor flashed.
2. I think my warranty was voided because of the small crack on my phone that Samsung first said wouldn't have been an issue. I'm not even sure if it was voided for sure.
3. I'm complaining about them voiding a warranty over a hairline crack that couldn't possibly affect the phon
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Whether they know its rooted or not, you knowingly voided your own warranty when you rooted and installed a custom recovery/rom. And then you tried to scam them by sending it in as defective. You have absolutely nothing to complain about.
Sent from my SGH-T999 using Tapatalk 2
clninja said:
Whether they know its rooted or not, you knowingly voided your own warranty when you rooted and installed a custom recovery/rom. And then you tried to scam them by sending it in as defective. You have absolutely nothing to complain about.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Well not in the sense that my phone was bricked and didn't get fixed through Samsung. I'm not mad about that. Samsung said small crack wouldn't be an issue, even put on the report and they said the technician even looked at my phone first day of arrival but yet waited till today to say it. I feel like they should've just told me the first day but hey maybe its a sign, on being more careful and not sending in tech for false warranty repairs. Never done it before, though what the heck. Honestly its whatever now, regardless of anything this while situation was a mistake and you (I) learn from it.
Sent from my PC36100 using xda premium
Wow that is horrible. I wish you the best!
I always just send my phones back to the carrier, they are usually a little more friendly since they have a vested interest in making you happy. I have never had to return a phone due to bricking it or anything though, always for screen issues, or hardware button issues. Usually the carrier just fixes it or gives me a refurbished one as a replacement. The best carrier i have ever dealt with when it came to repairs and replacements was Sprint, Verizon was the worse, havent had to do any returns/repairs yet with T Mobile.
J-TAG repair can fix a hard-brick.
They have fast turn-around and they don't care if your phone looks like you ran it over with a car or if you flashed a ROM for HTC EVO on it.
And it's not fraud.
To be honest, the fact that so many people try to de-fraud them makes me feel it's justifiable that they are trying to find any reason not to repair. If people were screwing you over time and time again, wouldn't you ?
They didn't void your warranty over a crack, so stop making things up. If you would have been honest with them in the first place you would never have wasted your time.
psykhotic said:
They didn't void your warranty over a crack, so stop making things up. If you would have been honest with them in the first place you would never have wasted your time.
Click to expand...
Click to collapse
Look man I don't know, they told me becuasr of the crack on the bofttom corner of my screen it would no longer be repaired under.warranty. But I told them about this crack before sending it in and they said it would be fine. They didn't even bother putting up any other problem found before receiving payment for the LCD replacement. Anyway I don't care, it doesn't even matter now I honestly just want to get my phone to get it fixed and back in my pocket. They said they just shipped it out today so hopefully I can get it back tomorrow, most likely Monday though.
Sent from my PC36100 using xda premium
So I went to work today and forgot my phone was in my jacket pocket when I went to roll it up to stash on my bike(HD) and when I went to retrieve it I pulled it out with a cracked screen. The entire bottom 2/3 of the screen/touch screen does not work at all. I am able to boot into recovery/download mode to restore it back to stock via odin before I return it BUT will that also reset my flash counter as well so that my deeds go undetected?
mjg688 said:
So I went to work today and forgot my phone was in my jacket pocket when I went to roll it up to stash on my bike(HD) and when I went to retrieve it I pulled it out with a cracked screen. The entire bottom 2/3 of the screen/touch screen does not work at all. I am able to boot into recovery/download mode to restore it back to stock via odin before I return it BUT will that also reset my flash counter as well so that my deeds go undetected?
Click to expand...
Click to collapse
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
rpolito73 said:
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
Click to expand...
Click to collapse
That would be an option had I not already filed the insurance claim for the cracked screen.....
mjg688 said:
That would be an option had I not already filed the insurance claim for the cracked screen.....
Click to expand...
Click to collapse
It doesn't matter if its rooted for an insurance claim. Only when your doing a warranty exchange.
Sent from Flip's Galaxy S4
rpolito73 said:
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
Click to expand...
Click to collapse
elflip88 said:
It doesn't matter if its rooted for an insurance claim. Only when your doing a warranty exchange.
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
Good to know
I wouldnt worry about being rooted. They don't check such things in your situation.
Sent from my SGH-M919 using xda app-developers app
---------- Post added at 06:13 AM ---------- Previous post was at 06:11 AM ----------
Or really ever, in my experience.
You'll just pay the I dropped my phone fee.
Sent from my SGH-M919 using xda app-developers appor
mjg688 said:
That would be an option had I not already filed the insurance claim for the cracked screen.....
Click to expand...
Click to collapse
You could have just claimed it stolen, and you wouldn't be required to send anything back. It's the same deductible, so what's the difference?
You could have kept the other one for parts(camera, headphone jack, etc)
Sent from my SGH-M919 using XDA Premium HD app
thachosenone said:
You could have just claimed it stolen, and you wouldn't be required to send anything back. It's the same deductible, so what's the difference?
You could have kept the other one for parts(camera, headphone jack, etc)
Sent from my SGH-M919 using XDA Premium HD app
Click to expand...
Click to collapse
Because that would be insurance fraud.
Sent from Flip's Galaxy S4
I see this thread closing very soon
Sent from my SGH-M919 using xda premium
If you are going thru insurance don't worry about it.
That would be considered damage to the phone anyway.
Root is just not covered under regular warranty.
Not once have I seen a insurance claim issue for being rooted.
TheArtiszan said:
If you are going thru insurance don't worry about it.
That would be considered damage to the phone anyway.
Root is just not covered under regular warranty.
Not once have I seen a insurance claim issue for being rooted.
Click to expand...
Click to collapse
Awesome then I won't even worry about messing with it, ill just wipe it and send it as is.
On the other side of things I purchased an insurance policy through squaretrade for my phone. It is half the cost of T-mobiles insurance(11.99/month vs. 5.95/month) and offers the same if not better protection than T-mobile and the deductible is only $99 vs. the $175 I paid T-mobile/Asurion. The only downside from what I see is they try and repair your phone rather than replace it, which it says is guaranteed in 5 days or it's free! Hopefully I never need to use it or find out, but if I do I guess I can live without my phone for that long. Lol
Sent from my SGH-M919 using xda app-developers app
mjg688 said:
Awesome then I won't even worry about messing with it, ill just wipe it and send it as is.
On the other side of things I purchased an insurance policy through squaretrade for my phone. It is half the cost of T-mobiles insurance(11.99/month vs. 5.95/month) and offers the same if not better protection than T-mobile and the deductible is only $99 vs. the $175 I paid T-mobile/Asurion. The only downside from what I see is they try and repair your phone rather than replace it, which it says is guaranteed in 5 days or it's free! Hopefully I never need to use it or find out, but if I do I guess I can live without my phone for that long. Lol
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I personally prefer repairs over replacement devices. Replacements aren't new, they are factory refurbished.
And to answer your question in the OP, flashing back to stock via Odin will not wipe your counter. Triangle away is needed for that
Sent from my SGH-M919 using Tapatalk 2
elesbb said:
I personally prefer repairs over replacement devices. Replacements aren't new, they are factory refurbished.
And to answer your question in the OP, flashing back to stock via Odin will not wipe your counter. Triangle away is needed for that
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
Funny you say that because the S4 they sent me was new in the box, I was expecting a refurbished phone as well. Guess the phone just hasn't been out long enough to refurbish them lol. And that's what I thought, no way to do that with the touch screen out lol. Guess they get it back rooted, I won't lose any sleep over it. Haha
Sent from my SGH-M919 using xda app-developers app
mjg688 said:
Funny you say that because the S4 they sent me was new in the box, I was expecting a refurbished phone as well. Guess the phone just hasn't been out long enough to refurbish them lol. And that's what I thought, no way to do that with the touch screen out lol. Guess they get it back rooted, I won't lose any sleep over it. Haha
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
New in what kind of a box? Lol. And did it come with the charger back cover and headphones?
Sent from my SGH-M919 using Tapatalk 2
elesbb said:
New in what kind of a box? Lol. And did it come with the charger back cover and headphones?
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
Came in the original box(unopened) the phone was sold in, with all the accessories including battery(keeping the new one lol), charger, phone back, etc.
Sent from my SGH-M919 using xda app-developers app
mjg688 said:
Came in the original box(unopened) the phone was sold in, with all the accessories including battery(keeping the new one lol), charger, phone back, etc.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
You got extremely lucky! (Btw im jealous xD) did you have to return the old one?
elesbb said:
You got extremely lucky! (Btw im jealous xD) did you have to return the old one?
Click to expand...
Click to collapse
Yes will probably send it back in tomorrow. And yes I was amazed to get a new phone, never had that happen in the past and I'm sure it won't happen again anytime soon! Lol
Sent from my SGH-M919 using xda app-developers app