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I dropped my phone and shattered the screen. Everything still works fine, but obviously the cracks are obnoxious.
It is my understanding that you really have to replace the AMOLED/Digitizer/Glass at once since it is nearly impossible to separate the glass from the assembly without destroying it.
So my question to those of you who have replaced yours, where is the best place to get the screen assembly? What is a fair price?
I was going to file a claim against the insurance until I saw that the deductible was $130. Used phones can often be had at that price or less, so I think I need to ditch the insurance.
Any advice is appreciated.
another question...
is the screen assembly from the T959V interchangeable with the screen assembly from the Vibrant?
The screen assembly is going to be around $100-115, might as well get a new one through the deductible.
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theking_13 said:
The screen assembly is going to be around $100-115, might as well get a new one through the deductible.
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Just look on your local Craigslist. Getting one for $65 tomorrow.
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jt.61 said:
Just look on your local Craigslist. Getting one for $65 tomorrow.
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I have been looking, but the only response I got to one was some bs about buying from some obscure auction site. Seems to be a shortage of used Vibrants here in OKC.
Sell you mine for 50 bucks, pay via chase quickpay
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I'm very curious what you guys think. I want an sgn2 so I've been wondering should I even replace my phone with my $100 insurance? My main hesitation is if I get a defective one I may be worse off
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Gahh Its Lee said:
I'm very curious what you guys think. I want an sgn2 so I've been wondering should I even replace my phone with my $100 insurance? My main hesitation is if I get a defective one I may be worse off
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If you get a defective one then send it back to them.
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If you have the spare $100 laying around I would. It could make a great present to a family member or gift to a kid. Also, its always nice to have a spare in good condition laying around just in case. Furthermore, You might be able to liquidate that phone for greater than $100 in good refurb condition if my local trade-it is anything to go by. They offered my $150 for mine because I was planning on putting it towards a Note 2 to.
My screen cracked today after it dropped from my pants. I got it around 2 months ago, so does it still have warranty? I have the premium protection handset bundle on T-Mobile, so what would I do to get a new phone? And my phone is rooted...does that change anything?
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i would run triangle away first, then i would unroot my phone and finally i would reinstall tmobile's 4.0.4 firmware using odin
Would I get a new phone for free or no? And where can I get this app? Thank you so much guys.
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If you have the Premium Handset Protection you would have to use it and pay the $130 deductible. Warranty is for problems not inflicted by you. Like if GPS stops working for no reason.
So would I get a new one in the store? Or would I have too ship it. And is it mandatory too triangle away and unroot? I'm running cm10 if it helps.
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Although its unlikely they will care if its rooted/rommed, I would bring it back to stock as a small insurance against them being nasty about it. Go to www.phoneclaim.com/t-mobile or call 1-866-268-7221 to make the claim with Asurion, the insurance company.
Just bring it in to a T-MO store and ask for a replacement. First call them over the phone and tell them that your screen is cracked. They will set you up with a replacement.
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My premium protection package is through Asurion - the contracted company T-Mobile uses (at least I think it still is). They don't care if you're rooted. They make darn sure it's not a warranty-able software thing.
After I had paid for a 21 months of coverage, they still wanted me to put $130(us) into buying a replacement Vibrant... last May. I I found a few on Ebay for about $140. There's no harm, OK, maybe 20 minutes, in filing a claim to find out what they'll do. They won't send you anything until they receive the broken phone. I have a feeling they won't just send you a free, brand new replacement for nothing.
You may want to compare your "deductible" to what it might cost to get a new digitizer (and screen) to either put in yourself, or to have someone do it for you. I haven't tried anyone else, but PPCTechs has been fine for me, though they don't do everything.
I plan on dropping my coverage about a year into it. I'm also looking into a smaller deductible on my homeowners' insurance.
(I might also recommend putting a rubber bumper on it next time. Aluminum and hard plastic are great, but nothing takes a hit like a substance that bounces.)
What do you mean "still" ? I've paid my auto insurance long enough to buy my car twice and I "still" have to pay a deductible if I wreck. That's how insurance works, fun right?
A lot of these questions need to be answered by tmo. Did you try them before posting? You're going to have to go through the process eventually.
Not yet....I'm gonna check tommorow....so basically I gotta pay $130....that sucks...because I had 70 left over and was about to purchase a nexus 7....in your guys opinion, should I purchase the nexus 7 now and get a new gs3 next month? Everything works quite fine, there's just a crack in the screen.
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I bought a N7 2 weeks ago. I liked it but most of them have there glass lifting on the left side. Mine did and so did the replacement I got. So I brought it back. If you do get one look for one with a serial number that starts with C9O. C8O and under are more prone to this.
With the premium protection package they will replace it in-store with a brand new unit. Be sure to run Triangle Away and Odin the phone back to stock before you bring it in.
So it is free and I don't have to pay a deductible?
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touchdownadrian said:
So it is free and I don't have to pay a deductible?
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I think several people have told you that you will have to pay a deductable. It will be $130 even with premium handset protection. Hopefully that makes it clear to you.
Thank you, everyone. So I'll just triangle away, unroot, and than revert to stock 4.0.4? Does that sound about right?
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Triangle away, factory reset, odin back to stock, which will remove root anyways.
Yes revert to stock before doing anything in terms of replacing it, Then i would call a t-mobile store first and see if they will replace it in store for the deductible, With Premium handset protection some stores will replace it right away others will tell you to file a claim and mail it in, it all depends on the store. No matter how you replace it you will be subject to the 130 deductible and a 5 processing fee on your bill. If you file a claim through asurion and do so before 8:30pm eastern they will ship it that day and its usually a one day ship. Also you only get two claims within a 12 month period. So be sure to get a good case moving forward.
Best of luck.
touchdownadrian said:
So it is free and I don't have to pay a deductible?
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No, you have to pay the deductible. That's how insurance works.
I broke two screen in less than 48 hours .. on S3 #3 now. I was using a crappy D30 case, and I've since upgraded to a Ballistic SG MAXX. We'll see how long this one survives.
seattleweb said:
I broke two screen in less than 48 hours .. on S3 #3 now. I was using a crappy D30 case, and I've since upgraded to a Ballistic SG MAXX. We'll see how long this one survives.
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Damn u bought 3 s3's that must have cost a fortune do u not have insurance. Now I'm scared lol my case is in the mail gonna take a week or so to arrive
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Alright, so the unthinkable happened. Yes, I dropped my beloved Note II. Less than two weeks into owning it, too.
The drop was about 2 feet and landed on my foot, then bounced onto a tile floor (yeah, I know). The fall was light and hardly made a sound, but alas I now have a spiderweb originating on the left side of my screen. It's not too bad but here are some pictures so you know the kind of damage that can befall your phones.
It was VERY difficult to take pictures of, but it's easy to see under a light. I just thought some of you might want to know how easily the screen can be broken.
If anyone has any advice on dealing with this, It would be greatly appreciated.
P.S. I'm in Canada with Bell, and have their smartphone premium care plan. I haven't spoken to anyone yet as this happened this evening, but it looks like it only covers accidental damage resulting in failure, for which i have to pay 150$ for a new phone (that seems to be the only option). So for now I think I'm stuck with a very sadly broken screen. If anyone cares, I'll update later after I talk to them.
I have same plan with Bell. You will be covered. Just have to pay the $150 on your next bill and send in your old one. My daughter dropped a 3 week old bold 9900 into the toilet and it was covered!
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http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
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same happened to mine today but the damage is much worse.
If anyone has experience with repair options I'd love to hear about it.
I got mine on release day, and the guy in the store took their demonstrator to lunch and dropped it. Cracked the screen on the corner.
I replaced the screen on my Inspire and it wasn't too bad. I watched the video of replacing on the GN2 and it looked quite a bit easier, so I think you would be fine trying to replace yours. Good luck
Too funny. I did the same yesterday. Had it sitting on my wallet face down on the kitchen table and it slid. I caught it with my legs, rolled off my foot and hit the ground. About a 6 inch fall at most. Two big cracks and a chip. Two generations of notes, two broken screens Haha.
Have a square trade warranty and the phone actually functions like normal so there is at least that.
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Forgot to add this excellent site http://www.ifixit.com/Guide/Galaxy+Note+2+-+N7100+Complete+Disassembly+&+Assembly/11811/1 Its where I learned how to do idevices.
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I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
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45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
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The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.
SpectrumOnFire said:
The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.
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If you can turn it on and see the OLED is providing images then its fine. The didgitizer is all you need to replace. The ifixit link is the best place to learn from. I replace screens on many phones and as long as you follow the golden rules your going to have a great repair experience.
1. Ask or search before you guess
2. NEVER EVER force anything. If it wont budge seems to require force. Check your sorce and ask first.
3. Double check all your connections
4. Keep a clean work space with plenty of light.
5. Stay geounded. (Usa a mat, strap, or whatever.)
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45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
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So the link in this post should be the piece I would buy? (Thanks 45ACP1911)
Just curious. Do any of you guys have a case on when the Note fell ?
kvssvarma said:
Just curious. Do any of you guys have a case on when the Note fell ?
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Nope, no case. Got the Samsung tpu case incoming now though for when I send it in for warranty repair.
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drochro said:
I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
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10 dollars more... every month
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majorbgss said:
10 dollars more... every month
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Plus deductible of $200 I believe.
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That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
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Astom22 said:
That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
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Does at&t give you a new one if they can't fix?
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sodomanaz said:
Plus deductible of $200 I believe.
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They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.
pyo said:
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.
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Yeah my wife got the same deal and looking online at the bill I lold and unchecked the extra $3 as I'm smart enough and don't need att's help in regards of setting anything up or any kind of usage.
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I'm in need of an AT&T S3 LCD/Digitizer combo (White) but these things are so dang expensive!... like $300!
Does anyone have any or know of a place to get this part for cheap?
And yes, I'm looking for OEM replacements.
Thanks guys.
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EBay
And as far as I know the digitizer is the same on all us variants
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gtuansdiamm said:
EBay
And as far as I know the digitizer is the same on all us variants
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I was thinking that same thing... but it sucks that I can't find this part for less than $240. Highway robbery. =/
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I went and got insurance since my phone was less than a month old when I cracked the screen
The total including the enrollment fee and the deductible was around$140
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gtuansdiamm said:
I went and got insurance since my phone was less than a month old when I cracked the screen
The total including the enrollment fee and the deductible was around$140
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Thanks. May just have to do it that way.
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RBarnett09 said:
Thanks. May just have to do it that way.
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I just got mine replaced by Samsung Canada for 240 without insurance.
Here http://www.tmart.com/search.html?typeid=3204:3215&q=galaxy+s3
If you're lucky, the item might be shipped from their US warehouse
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Xcor3 said:
Here http://www.tmart.com/search.html?typeid=3204:3215&q=galaxy+s3
If you're lucky, the item might be shipped from their US warehouse
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Be careful about buying a cheaper display from some 3rd party store that ships out of Hong Kong. It might end up being a low end LCD instead of the replacement AMOLED. I bought mine off ebay for 220 shipped. I'd rather pay a little more than end up with a crappy display. At that point minas well just throw it away.
---------- Post added at 07:16 AM ---------- Previous post was at 07:12 AM ----------
RBarnett09 said:
I was thinking that same thing... but it sucks that I can't find this part for less than $240. Highway robbery. =/
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The phone retails for $600 (for the 16gb version). The display is 50% of the phone. $240 is not highway robbery if you break it down. I'll admit, as I've had to replace mine, that if FEELS like highway robbery but your buying one of the more essential parts of the Phone. You can do without the wifi, the bluetooth, headphone jack, speaker phone, maybe a button or 2. But you HAVE to have the high end display.
setzer715 said:
Be careful about buying a cheaper display from some 3rd party store that ships out of Hong Kong. It might end up being a low end LCD instead of the replacement AMOLED. I bought mine off ebay for 220 shipped. I'd rather pay a little more than end up with a crappy display. At that point minas well just throw it away.
---------- Post added at 07:16 AM ---------- Previous post was at 07:12 AM ----------
The phone retails for $600 (for the 16gb version). The display is 50% of the phone. $240 is not highway robbery if you break it down. I'll admit, as I've had to replace mine, that if FEELS like highway robbery but your buying one of the more essential parts of the Phone. You can do without the wifi, the bluetooth, headphone jack, speaker phone, maybe a button or 2. But you HAVE to have the high end display.
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Sir, what do you mean low end lcd instead of the replacement AMOLED?
What If I told you that most of the parts they sell on ebay comes from hong kong?
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Xcor3 said:
Sir, what do you mean low end lcd instead of the replacement AMOLED?
What If I told you that most of the parts they sell on ebay comes from hong kong?
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Yes I understand that most parts are made in China. I simply mean that parts from China can also be the other end of the spectrum, low end. You have to be careful who you buy from. Make sure it's a reputable company selling genuin parts. Buying through Ebay give's buyers protection from fake products. Buying from Tmart does not.
And, yes, there are low end crap replacement screens out there. When my son decided to "test" his 3GS otterbox with his other friend and the display quit working once the phone hit the ground I opted for a cheap replacement. He really didn't care as long as it still worked, plus he's lucky I fixed it at all and didn't give him my 7 year old moto flip as punishment. That display came from a Hong-Kong retailer, but I knew what I was buying from them.
is the lcd the same for i747 i535 i9300?
gtuansdiamm said:
EBay
And as far as I know the digitizer is the same on all us variants
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Click to collapse
is the lcd digitizer the same for all models? i feel like it must be different, why else would they be labeled by model?
like this one, the seller says not to use with anything but the 9300: ( i cant post links)]
search ebay for: Samsung Galaxy S3 LCD+Digitizer RED Original
but if thats the case the verizon ones are the most expensive... why????
i'll call samsung tonight...
**EDIT**
i asked a samsung live chat guy, he said that the lcd and digitizer are the same throughout all models, the difference is in the frame. i found other posts here backing that up **
**EDIT 2**
just called samsung, only cost 135.31 after shipping!!! thats a total of only 135.31!!! whats the point of accidental warranty???
Ivie said:
is the lcd digitizer the same for all models? i feel like it must be different, why else would they be labeled by model?
like this one, the seller says not to use with anything but the 9300: ( i cant post links)]
search ebay for: Samsung Galaxy S3 LCD+Digitizer RED Original
but if thats the case the verizon ones are the most expensive... why????
i'll call samsung tonight...
**EDIT**
i asked a samsung live chat guy, he said that the lcd and digitizer are the same throughout all models, the difference is in the frame. i found other posts here backing that up **
**EDIT 2**
just called samsung, only cost 135.31 after shipping!!! thats a total of only 135.31!!! whats the point of accidental warranty???
Click to expand...
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Does Samsung sell it to you for $135.31? Can you share more info like the phone number. I need one replacement.
Thanks.
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