Develop Bugs

I just dropped my gnex!!

OK! So I bended down to pick up my headphones from the floor and my phone was in my shirt pocket. So as I tried to grab it I could reach the headphones so I bended again and while I got the headphones my phone fall off my pocket... it was like 3 feet or less and now I'm screw... I'm paying the Verizon supreme guarantee (the one that costs like 7$) and I don't know how much I need o replace it or at least for them to fix the screen
I need help!
The worst thing is that I was going to gift the phone to my dad because I was going to study outside the country
Sent from my Galaxy Nexus using XDA

Wait so your screen broke? Well I think so, just pay Verizon the deductible and they will send you a new phone, that's why you have insurance.

insurance deductible is $50

In 5 lines you dont described what exactly was broken in your phone. Not the best way to get help.

Yes! It broke! The right down area of the phone... is it really 50$?? So I only pay that and I get a new one?
Sent from my Galaxy Nexus using XDA

sergioosvaldo1 said:
Yes! It broke! The right down area of the phone... is it really 50$?? So I only pay that and I get a new one?
Sent from my Galaxy Nexus using XDA
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if you have the insurance through verizon yes... its only $50

Am I gonna get a new device or a refurbished one?
Sent from my Galaxy Nexus using XDA

sergioosvaldo1 said:
Am I gonna get a new device or a refurbished one?
Sent from my Galaxy Nexus using XDA
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i would bet on refurb

sergioosvaldo1 said:
Am I gonna get a new device or a refurbished one?
Sent from my Galaxy Nexus using XDA
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One that doesn't have a broken screen lol
Sent from my Galaxy Nexus using xda premium

Don't worry about getting a refurb, I have gotten a ton of them from Verizon and never had a problem with any of them. If you do have a problem I believe Verizon swaps them out without much of a fight.

A call to *611 could have spared us from this thread.
good day.

How can the deductible be 50$?
If the rezound is 100???
Can somebody that has gotten an actual asurion replacement confirm this?
sent from my so icey GalaXxy Nexus

the asurion deductible is $99
fastest way to file your claim is at http://www.phoneclaim.com

Pro-Tip: Don't break your Sprint GNex right now.

So a little more than two weeks after I bought my Galaxy Nexus (Sprint), it had a rather unpleasant meeting with concrete. The screen is so cracked, Charlie Sheen is impressed.
Right now they're on back-order with Asurion, so it could be up to two weeks before they ship my replacement. Not sure about the VZW Gnex.
Just wanted to share in case anyone else is as unlucky as I am.
Peace!

Or don't order from sprint...
Sent From My Sprint Galaxy Nexus via Xda Premium

Or treat your phone like a baby...and if you can't manage to keep it safe, buy a case.

Don't break your phone ever!
Sent from my Galaxy Nexus

I was going to break mine tomorrow. Thanks for the heads up!

Lol I spent 2 months with a cracked GSM at least you have asurion

Smokeey said:
Or treat your phone like a baby...and if you can't manage to keep it safe, buy a case.
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Yeah, I usually do... but sh** happens.
If I'd have had a nice case, I probably would have been fine. Of course I didn't buy one because "I never drop my phones" -- famous last words.

ragnarokx said:
I was going to break mine tomorrow. Thanks for the heads up!
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Hey, I'm happy to help!

Ryjabo said:
Yeah, I usually do... but sh** happens.
If I'd have had a nice case, I probably would have been fine. Of course I didn't buy one because "I never drop my phones" -- famous last words.
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Those and tep is a rip off / for suckers
Sent from my PG86100 using xda premium

ckoadiyn said:
Those and tep is a rip off / for suckers
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How is it a rip-off? For $100 they're sending me a replacement. It would have easily cost a lot more than that to get the screen replaced, and the retail price of the phone is $550.

Ryjabo said:
How is it a rip-off? For $100 they're sending me a replacement. It would have easily cost a lot more than that to get the screen replaced, and the retail price of the phone is $550.
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I agree that's just what I have seen some say about it lol
Sent from my PG86100 using xda premium

Ryjabo said:
How is it a rip-off? For $100 they're sending me a replacement. It would have easily cost a lot more than that to get the screen replaced, and the retail price of the phone is $550.
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Is that the what you paid in addition to the insurance, or just the insurance?
Sent from my Galaxy Nexus using XDA

theking_13 said:
Is that the what you paid in addition to the insurance, or just the insurance?
Sent from my Galaxy Nexus using XDA
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That's the deductible otherwise its 10 a month and you don't get charged for repairs like broke screen etc
Sent from my PG86100 using xda premium

ckoadiyn said:
That's the deductible otherwise its 10 a month and you don't get charged for repairs like broke screen etc
Sent from my PG86100 using xda premium
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Not too shabby, only better insurance I know of is carrier sometimes, don't remember how much their deductible is. Might get insurance, hate that the AMOLED+Digitalizer are stuck together. Broke the damn screen on my Vibrant twice.
Sent from my Galaxy Nexus running Apex

When was it ever a good idea to break your phone? Your thread title does say, right now.
Sent from my Galaxy Nexus using xda premium

Ryjabo said:
So a little more than two weeks after I bought my Galaxy Nexus (Sprint), it had a rather unpleasant meeting with concrete. The screen is so cracked, Charlie Sheen is impressed.
Right now they're on back-order with Asurion, so it could be up to two weeks before they ship my replacement. Not sure about the VZW Gnex.
Just wanted to share in case anyone else is as unlucky as I am.
Peace!
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Click to collapse
Actually, that's rather fortuitous for you. Asurion typically does not keep new phones on hand and stocks up on refurbs. What your current situation means is that you'll likely receive a new replacement. "up to two weeks" is their standard disclaimer, but you'll probably be without for just a few days while they acquire a new handset from Sprint and then shop it to you after they receive it. Same thing happened to me in January with the VZW GN.
Sent from my Galaxy Nexus using Tapatalk 2

najaboy said:
Actually, that's rather fortuitous for you. Asurion typically does not keep new phones on hand and stocks up on refurbs. What your current situation means is that you'll likely receive a new replacement. "up to two weeks" is their standard disclaimer, but you'll probably be without for just a few days while they acquire a new handset from Sprint and then shop it to you after they receive it. Same thing happened to me in January with the VZW GN.
Sent from my Galaxy Nexus using Tapatalk 2
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I don't know about fortuitous... it has been a week and I haven't heard jack **** from them (not even emails) and all I get over the phone is "its on back order"

How much is the epic worth?

I have an upgrade next month and I want my wife and I to both upgrade to the nexus. But my wife does not want to spend over $200 for both. Amazon has it for $150. I was wondering of people are still willing to spend $100 on the epic. It's in pretty good condition with some minor cosmetic damage in the bottom of the phone.
Sent from my SPH-D700 using XDA

If it is minor damage I might consider it.
Sent from My Phone with An App

As much as someone is willing to pay for it but honestly Sprint in Good Condition will only give you about probably 45 to 60$. And its going for 99.99$ w/ 2 Yr Contract as well.
But as a phone i'd check craigslist around you and see because i have seen people sell it for 150+ and some below that so see whats around you and how much and try their and if nothing works try to sell it here.

Off contract from sprint its around 150 or so... i think. You could put it up for around 100-125.
Sent From My Sprint Galaxy Nexus

If you're actually interested in selling this for $100, PM me with pics. My mom needs to replace her LG Rumor Touch with something that isn't an enormous POS.

I checked with sprint about a month ago and I think they were going to offer me $25 for the phone. You could provably do better on eBay.
Sent from my SPH-D700 using xda premium

zman0900 said:
I checked with sprint about a month ago and I think they were going to offer me $25 for the phone. You could provably do better on eBay.
Sent from my SPH-D700 using xda premium
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I got mine on eBay for $71. But that's with a bad esn. Then flashed (converted) it to boost.
Now its worth millions!!

The epic is priceless. Keep it as a MP3/Secondary Gaming Device. Just my opinion.
Sent from my SPH-D700 using Tapatalk 2

screen replacement?

I dropped my phone and shattered the screen. Everything still works fine, but obviously the cracks are obnoxious.
It is my understanding that you really have to replace the AMOLED/Digitizer/Glass at once since it is nearly impossible to separate the glass from the assembly without destroying it.
So my question to those of you who have replaced yours, where is the best place to get the screen assembly? What is a fair price?
I was going to file a claim against the insurance until I saw that the deductible was $130. Used phones can often be had at that price or less, so I think I need to ditch the insurance.
Any advice is appreciated.
another question...
is the screen assembly from the T959V interchangeable with the screen assembly from the Vibrant?

The screen assembly is going to be around $100-115, might as well get a new one through the deductible.
Sent from my HTC One X using Tapatalk 2

theking_13 said:
The screen assembly is going to be around $100-115, might as well get a new one through the deductible.
Sent from my HTC One X using Tapatalk 2
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Just look on your local Craigslist. Getting one for $65 tomorrow.
Sent from my SGH-I777 using xda premium

jt.61 said:
Just look on your local Craigslist. Getting one for $65 tomorrow.
Sent from my SGH-I777 using xda premium
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I have been looking, but the only response I got to one was some bs about buying from some obscure auction site. Seems to be a shortage of used Vibrants here in OKC.

Sell you mine for 50 bucks, pay via chase quickpay
Sent from my iPad using Tapatalk HD

Regarding AT&T insurance and a Note 2

As I was getting out of the car the other day, my phone slipped out of my pocket and hit the concrete, shattering the screen. It's obviously still usable, but annoying. It's a Note 1. I have the AT&T insurance and since I wasn't available for an upgrade for a while, I figured I would just pay the $200 and get a replacement Note.
As I was filling out the form, it verified that I had a Note 1. As I continued to go through the form, it said that I wouldn't be getting a replacement Note 1, but a Note 2. I was pleasantly surprised by this. My question is, to any who have gotten a phone replaced from AT&T, do they tend to send a new phone or a refurbished phone?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

Wow...very nice! I've never been through this process, but I assure you, you will love the Note 2. Make sure you get a good case. I have the Ionic Gaurdian for approx $10 from Amazon, its a good case.
Sent from my SAMSUNG-SGH-I317 using xda premium

Well, if it's as good to me as my Note 1 has been, I'm sure I will.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

If its a Insurance claim for a Lost/Stolen/Or Damaged phone you should be getting a Brand New Replacement as if you just bought it from the store. If you were doing a warranty replacement thought you'd get a refurbished unit.
Sent from my SGH-T889 using xda premium

Ah, OK. Thanks for the info.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

Yep

In my dealings and experience you should be expecting a new device.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

I had my galaxy s3 replaced by att insurance. As far as I could tell it was brand new with the OEM box and new accessories. Then I upgraded to the note 2 lol
Sent from my SAMSUNG-SGH-I317 using xda premium

Just had my GN2 replaced under the insurance for damage due to a fall.
I was sent a refurbished unit. It looks 100% new. It is flawless.
Plus they sent it next day shipping which I was thankful for.
Overall it was a pretty smooth and simple process.
Sent from my GT-N7105 using XDA Premium HD app

I work for AT&T, but not Asurion. But I can assure you that they send out refurbished units.
There are some circumstances that they would send out a new phone, but that is only very rare. But by practice and 99% of the time, it will be refurbished.

chocodough said:
I work for AT&T, but not Asurion. But I can assure you that they send out refurbished units.
There are some circumstances that they would send out a new phone, but that is only very rare. But by practice and 99% of the time, it will be refurbished.
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++1
Everything that have been sent to me as a replacement, have been refurbish. But it might b something very minor that you can't see why it was refurbish!
Just my 2¢
Sent from my SAMSUNG-SGH-I317 using Xparent SkyBlue Tapatalk 2

chocodough said:
I work for AT&T, but not Asurion. But I can assure you that they send out refurbished units.
There are some circumstances that they would send out a new phone, but that is only very rare. But by practice and 99% of the time, it will be refurbished.
Click to expand...
Click to collapse
Well, I got my replacement from Asurion. Weather it's a refurb or not, I'm not sure, but it looks pristine to me. I just wish they would have given me the opportunity out pick which color phone I wanted. I like the gray, or what ever it's called, but I've had white phones for as long as I can remember.
Can't complain to much though, I was just wanting a replacement for my Note 1 and ended up with a Note 2, so I'm happy.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app