I updated to Android 4.3 and now two of my three Outlook email accounts no longer sends messages via exchange. I'm using the stock email app. Apparently, there appears to be a problem with how it handles certificates (attached error).
I can still check and send messages from my laptop and from the Outlook email app. The problem appears to be with the stock email app.
I've done a factory reset and it still doesn't fix the problem. I've also downloaded the Android 4.4 email app but I don't like it; you can't even setup auto cc/bc and the fonts are to big.
Does anyone have this problem or have suggestions? thx
Related
Wanted to check if anyone is having problems with the stock HTC MAIL APP after Froyo OTA Update.
I use my Desire for work emailing and usually download my emails to both my Desire and notebook. I'm aware of the previous bug in 2.1 where emails get deleted of the mail server if they are deleted from the phone.
After the OTA update, I am still able to download emails to both my Desire and notebook, but if I "refresh / check for new mail" HTC Mail deletes all previously downloaded emails in my inbox.
I tried K-9 Mail and the same thing happens!
Is there a setting that I'm missing? Appreciate any help!
I was having the same issue,but have resolved it by changing my account settings from POP3 to IMAP.
Hope this helps...
Sent from my HTC Desire using XDA App
Thanks, but changing to IMAP (server port 143) didn't help.
Same thing happens. Any other suggestions?
Called the Australian arm of HTC Customer Service and surprisingly got a call back in about an hour. They did some "tests" and now acknowledge the problem and promised to call me back in a few days with a solution. Fingers crossed!
Will post results if successful for others with this problem.
Mail missing
Hi
Having the same problem and changing to IMAP did not help.
This is wery iritating.
omb
Someone from another thread suggested a workaround by setting your native client (outlook) to NOT delete emails from the mail server after it has been downloaded.
This wont' work for me as I have size restrictions on my account.
I've just been forwarding the emails to myself and the emails get stored in my SENT folder. Irritating, I know, but at least I have a copy of it on my phone.
smpt change smtp
"smpt change smtp"
I'm not sure what you mean, could you please elaborate! Thanks.
Any fix on this yet...driving me crazy.
This sucks, I even flashed a rom from Modaco that's totally stock except it has root, did a wipe before and still have the same thing.
jk2 said:
Wanted to check if anyone is having problems with the stock HTC MAIL APP after Froyo OTA Update.
I use my Desire for work emailing and usually download my emails to both my Desire and notebook.
Click to expand...
Click to collapse
After the Froyo update my HTC Mail app can't connnect to my google e-mail, using IMAP. I can still use my dedicated Gmail app for this, it's only the HTC mail app that will not connect.
Spoke with HTC Customer Service earlier, supposedly they're working on a patch to get the mail app working properly. Unfortunately, no indication of when!
I posted this in another thread:
Crap. I have the exact same problem. As soon as you download to your pc from the server the emails are gone. No solution yet? There is a workaround you can go to your native client (outlook) go to advanced setting and check "leave emails on server". Until this is fixed this is all we can do.
Here is a brief tutorial for Outlook 2003:
Under the Delivery section of the Advanced tab, Outlook 2003 lets you define how to handle downloaded and old emails on the mail server.
By default, Outlook 2003 downloads your emails from the server, and in effect deletes them from the server after successful downloads. Without needing access to the mail server itself, you can customize Outlook's email deletion behavior. Outlook 2003 gives you thee options.
Checking the Leave a copy of messages on the server checkbox instructs Outlook 2003 to leave a copy of your emails on the server indefinitely. You or your System Administrator will then need to delete the emails from the mail server itself.
Complementary options can refine how long, and under what conditions Outlook 2003 should leave a copy of your emails on the mail server; I have mine set to 30 days.
Hmmm...this must not be a very common problem at all. I seached a ton of threads and can't fine any complaints about this. Why the hell is this happening only two a few of us i have no clue???
Wiped data/cache before both rom installs.
Just wiped data/cache/ext and re-installed the third different (1 bone stock rom, 1 stock with ap2sd, one cyanogen fully custom) custom rom. Same problem as before. I've not given up and will hope for a fix in the next update from HTC or a patch.
I've done the same. Tried a few different ROMs and all have the same issue of deleting my INBOX.
I've reverted back to 2.1, pity as I was getting used to 2.2. Can't work without properly functioning mail app.
Will post a solution if and when it is finally available.
jk2 said:
I've done the same. Tried a few different ROMs and all have the same issue of deleting my INBOX.
I've reverted back to 2.1, pity as I was getting used to 2.2. Can't work without properly functioning mail app.
Will post a solution if and when it is finally available.
Click to expand...
Click to collapse
Thanks PM me and post here (i subscribed) if you hear anything also i'll do the same for you.
Hi, just had OTA software update to 2.12.110.4 and seems to have solved the problem................ finally
Thanks, do u have a link by chance?
Yesterday I finally bought a Desire, after few days of Android test on my Kaiser device.
On Kaiser I succeeded to create an Exchange account for my company email and to sync emails, calendar and contacts.
On Desire I receive an error regarding the server settings. I installed Roadsync and Touchdown and for them everything is OK.
Could be a problem related to the company certificates?
How I can solve it?
Thanks!
I installed the stock Android 2.2 email app and now everything is OK in the email side.
But the calendar and contacts are still not sync.
What exactly are your settings, where and how did you configure these, which Exchange version do you use and what is the resulting problem / error message?
kata2008: in the server settings try to put the FQDN of your server or in otherwords the complete name and domain name of the server
example:
ex10.mydomain.com
Hello,
For server name I'm using the ip address.
HTC Email application create the errors. I installed the stock 2.2 email app and now is OK. I can sync the emails.
But now I have another problem: I can't sync contacts and calendar. I installed the stock 2.2 calendar application, but is no link to the stock email application.
As I see, I need to use the stock apps, not the HTC provided by Desire.
Do you now how I can install correctly stock 2.2 email, calendar and contacts apps?
good to hear that worked for you. i dont know if you could install the stock email for it is included with Sense.. As i know you need to use the RUU..
@kata2008
Please read this thread. Perhaps this is you problem too:
http://forum.xda-developers.com/showthread.php?t=749886
Finally, a step ahead.
I installed the 2.2 stock email app, I restarted the Desire and now I can sync emails and calendars.
I can sync contacts only from Exchange to Desire, but vice verse is not working.
If I want to add a contact in People, I can't choose the corporate account, only Gmail, SIM, Phone.
Do you now how I can fix this last step?
Hi,
i've received my GN two days ago.. (All Stock | 4.02)
During the setup of my Exchange 2010 account the email client crashed.
I'm getting errors with the security requirement of the exchange. (error messages with "null")
Now i can't use email. direct crash of email or sync service after launch.
I try to delete data of email in settings, but "delete data" is blank out.
Everthing is just fine, exept email. Any ideas?
atkill said:
Hi,
i've received my GN two days ago.. (All Stock | 4.02)
During the setup of my Exchange 2010 account the email client crashed.
I'm getting errors with the security requirement of the exchange. (error messages with "null")
Now i can't use email. direct crash of email or sync service after launch.
I try to delete data of email in settings, but "delete data" is blank out.
Everthing is just fine, exept email. Any ideas?
Click to expand...
Click to collapse
Maybe you can delete from settings the account. Not from email.
Sent from my Galaxy Nexus
It does't show up in accounts.
Is there a way to delete email data/account setting via adb?
I want to prevent a factory reset...
Do you have a valid certificate installed on your Exchange server?
On the exchange side everything is fine incl. SSL-Cert.
All other phones (iPhone's & Desire S') work without any issue.
atkill said:
It does't show up in accounts.
Is there a way to delete email data/account setting via adb?
I want to prevent a factory reset...
Click to expand...
Click to collapse
Maybe delete data and cache from app?
Sent from my Galaxy Nexus
anybody has yahoo mail notification working on their phone? I tried it on 4.1.2 and 4.2.2 and it never notified me if I have new email. In fact, you have to go into the yahoo mail and manually check for new mail messages. Do you think it's the app problem or there is some settings somewhere?
I changed the notification settings in yahoo mail. I uninstalled and reinstalled it. I uncheck and check the notification in manage apps. Nothing I do works. I googled it but nobody seems to know why.
its a yahoo problem on 4.1.2 and up ROMs some are affected others are not unfortunately try using another email client rather than yahoo itself
When I "upgraded" my Note 2 to 4.3 my exchange mail stopped working properly using stock email app. Other people with 4.3 have no problem connecting to the same mail exchange with 4.3, so I am pretty sure it may be just my device.
What happens:I can receive email just fine, and calendar works and all that
What it doesn't do:I can't send any email from the account. When I select send it just says "receiving account information" and that's it.
Now when I am in my email account on the PC I have no issues sending or receiving. This makes me look at my phone. Moxier mail works just fine (send and receives), but it does force close several times a week. So my issue must be the native app.
What I have done:
Cleared cache
deleted account and re-establish account on device
install Moxier mail (that crashes)
Any ideas of what else I can do? I do prefer the stock app over Moxier.
I fixed it
Rather Kit Kat fixed it. Now that I am on 4.4.2 the stock email app works in exchange.