Develop Bugs

[Q] Can not Get Email from Exchange Server

I am having problem to see anything in the inbox from my company's exchange server. I have the same setup with my HeroC without any issue. Does anyone have this kind of problem. I am able to sent email from the account.
Thanks

zilla1000 said:
I am having problem to see anything in the inbox from my company's exchange server. I have the same setup with my HeroC without any issue. Does anyone have this kind of problem. I am able to sent email from the account.
Thanks
Click to expand...
Click to collapse
More account info required. I have one real exchange account and 4 google accounts syncing through exchange on the email app without issue. So it's not a fundamental issue with the app.
I will say that setting up exchange between droids, HTC and samsungs can be a pain because they all want the setup info entered differently. I wish the gmail app would handle exchange accounts, it would be so nice to have one process work on all Android phones.
You are doing the manual setup. Sometimes outsourced exchange services can b funky to setup. I had one that weird.
Example:
Email was [email protected]
Sever address was west.ex145.server.net
Domain was ex145
Username was ex145\goober_newdomainname
If you do not use manual config the app assumes the server is bigco.com. I have also seen issues if you have the accept all ssl certificates checked. You would think you would want it checked in something like the example above because all the redirects an domains but checking that created issues.

Thanks for the response; I am using manual setup with the following info (using a generic name as example)
Email was [email protected]
Sever address was exchange.company.com
Domain was company
Username was company\username
There is no problem for the account setup, and I can see the inbox and the sub folders under it; however, all are empty. I can also send email from the email apps. I tried manual refresh, push, it all shows 0 mail. From the Exchange web access, I can see the mobile device sync status; but the last sync time was not updating.
Any suggestion on what else I should try.
Thanks.

delete the account on the phone, and recreate it using the correct settings, after you click save or something after configuring it, it should bring you to your email app inbox with no messages. now wait, after a few minutes it should alert you about needing additional security rights or something. it will either pop up and tell you about it, accept it, or it might just pop up a notification so you'll have to expand your notification bar menu then click the notification to accept it. your miles my vary, but that is what worked for me.
ELSE, this is the full processes I had to do (I'm the exchange admin at my work)
Open Active Directory Users and Computers, enable Advanced Features (View > Advanced Features). Go to the properties of the user you are trying to enable, go to the security tab, click Advanced, Then select Exchange Server (******\Exchange Servers) and click the checkbox for Include inheritable permission from this object’s parent.
Clear the cache for the email program on the Android phone (Settings > Applications > Manage applications > All > Email > Clear data) THIS WILL DELETE ALL E-MAIL ACCOUNTS AND EMAIL ON THE PHONE!!!!!!!!
Add the account as you usually would, it will, do a refresh and it will show no e-mails. In a few seconds you should get an alert that the program needs extra permissions, select that notification and accept it.
Also for anyone who is getting some kind of certificate error or something (i forget the exact error) after flashing a new rom, before flashing the rom wipe everything.

Thanks for all the suggestions; I was not able to get our Exchange Admin to change anything on the server side. I end up of getting "Exchange for Android" apps, and it works without any issue. I am not sure what was the issue on the stock email client. I just like to update this in case anyone else run into the same problem, at least there is a alternative (it is free with 30 day trial, kind of expensive but it works).

Depending on what version of exchange and the policies you may have received a notice to allow the exchange server to enforce policies on your phone. I missed it last time - have to swipe down and look at your notices.

zilla1000 said:
Email was [email protected]
Sever address was exchange.company.com
Domain was company
Username was company\username
Click to expand...
Click to collapse
I see one flaw in your setup right there. You're listing your domain twice. You're listing it in the domain field, and then apparently listing it again in the username field. That can cause some confusion, as it will essentially report to the server to authenticate "domain\username" against the domain you listed. Normally it's one or the other. The \ implies that anything before it is the domain.

Step by step instructions
Hello,
I posted some step by step instructions for setting up MS Exchange on your Android phone you may find helpful.
http://www.completesystemsdesign.co...d-tablet-to-ms-exchange-for-email-sync-2.html

It all depends on your work exchange. for me it was mail.[domain].com but I had to go to touchdown anyways since the stock email app wouldn't let me respond to signed messages.

Has anyone seen a fix for this. I had mine setup correctly and it was displaying incoming emails, but it was not syncing contacts back and forth so i deleted the account and set it back up. Now, i can see all email boxes, send emails, view sent emails, update calendar appts, and contacts. The only issue i am having is seeing emails in my inbox, so i know it is connecting. It just wont sync the inbox for some reason. I got the update to 2.3.6 on the GS2.

Email in the phone

Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Thank you

Tungsten c said:
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Click to expand...
Click to collapse
A properly configured Exchange server usually doesn't allow the local device to retain the message data, it's all accessed real-time from the server. Its possible you have what I call a Half-Ass Exchange, which means you have a central address directory, but the IT department set up Outlook and Exchange to store messages locally on the PC rather than on the server. This would lead to what you are experiencing... Outlook takes all the messages off the server, leaving your phone with nothing to see when it connects. There's not a whole lot you can do about that unless your IT guys will move your email data to the Exchange server. Or maybe they have an IMAP access option. (See below)
With pop3 accounts... You have a similar problem, except there is no way to for two different devices to access the same data. The closest you can get would be to configure both devices to leave messages on the server after downloading them. Any emailed replies then can only be accessed from the device from which you sent them.
If you have the option, switch your pop3 accounts to IMAP. All user data is kept on a server (just like GMail), and any device that is connected to that account automatically syncs with the server, including access to deleted messages and sent messages sent from any other device.
All that being said... The stock email program kinda sucks. I would stick with the 3rd party apps like K9.

This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks

Tungsten c said:
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Click to expand...
Click to collapse
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account

Dalmus said:
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Click to expand...
Click to collapse
I don't see that option on my Enhanced Email program nor in the stock email program and I can not use K-9 because y does not support outlook 2010 exchange yet.
thank you

[Q] Email: Cannot Connect to Server

Hey Guys,
I've had this strange issue just start earlier this week. I am running completely stock Android 4.2.2 with the stock Email app. I have my work MS exchange email account set up to sync my mail with push retrieval and 1 week sync. It has always worked just fine and only earlier this stopped working.
Here is what happens, when I open my Inbox it shows mail up to the day it stopped working (Feb 26). If I click refresh it tries for a little but then says "Coudn't open connection to server" in a yellow bar at the top. Now for the interesting part. If I open up a subfolder within my Inbox folder, that folder will sync just fine with the most recent mail. All my subfolders within Inbox sync all my mail with no problem. But if I try refreshing my main inbox folder, it always says "Couldn't open connection to server".
What I have tried:
*Restart phone
*Deleting and re-adding the account
*Changed the sync settings
*Incoming settings with SSL and without SSL
*Cleared data and cache for the whole Email app itself
*Downloaded K-9 Email app and synced my exchange account. It worked without issue for all folders.
Given those troubleshooting steps, the issue seems isolated to the Email app itself.
Anybody have ideas?
Thanks!

Anybody got an idea?

[SOLVED] Can't create Email account with Microsoft Exchange ActiveSync!

Can't live a day without email, and since yesterday I can't create any email account with the Samsung stock email app through Microsoft Exchange ActiveSync. It keeps saying "Setup couldn't finish: Unable to connect to server". I have tried YMail, GMail, none works! I guess I am not the only one and it's a MS server problem?
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Kindly check and confirm.
TIA.

Huh?
jujuburi said:
Can't live a day without email, and since yesterday I can't create any email account with the Samsung stock email app through Microsoft Exchange ActiveSync. It keeps saying "Setup couldn't finish: Unable to connect to server". I have tried YMail, GMail, none works! I guess I am not the only one and it's a MS server problem?
Uploaded with ImageShack.us
Kindly check and confirm.
TIA.
Click to expand...
Click to collapse
Ok, what specific email service are you trying to setup (GMail, YMail, etc.).
What is the name of the server that you are trying to connect to? For example, the ActiveSync server for GMail is m.google.com.
Lets start with that and see where we go from there.
-Mike

Did u try add accont from "settings -> add account -> email" atleast for me phone automatically converted it to exchance acticesync account. (Windows Live account)
Sent from my GT-N7100 using xda premium

mcapozzi said:
Ok, what specific email service are you trying to setup (GMail, YMail, etc.).
What is the name of the server that you are trying to connect to? For example, the ActiveSync server for GMail is m.google.com.
Lets start with that and see where we go from there.
-Mike
Click to expand...
Click to collapse
GMail. That's how it worked since the day I got the phone, but now it isn't working. It's obviously a different Note 2 (the old one was having a problem, so service center provided me a new one), but that shouldn't be any reason.
I just type my username, then password, select Manual setup, tap on MS Exchange ActiveSync, then I tap on next and that error pops up! The server address is m.google.com like you said. But I've tried with different address like m.gmail.com, no luck!
Now I had a Nandroid backup from my old Note 2, which I was restoring some minutes back with Nandroid Manager, and when I restored the email and Exchange service the old email data is back, as Exchange ActiveSync.
This is the most weird thing I've seen since a long time!
makkeonmies said:
Did u try add accont from "settings -> add account -> email" atleast for me phone automatically converted it to exchance acticesync account. (Windows Live account)
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Tried that mate. No better.
Now could any one of you test it for me? I'm strongly recommending to NOT delete the account you're already having with ActiveSync, just try with another account and see, please? I've GMail and YMail accounts, so can't say about any other account.
Thanks in advance.
'Swyped' from my GT-N7100

jujuburi said:
GMail. That's how it worked since the day I got the phone, but now it isn't working. It's obviously a different Note 2 (the old one was having a problem, so service center provided me a new one), but that shouldn't be any reason.
I just type my username, then password, select Manual setup, tap on MS Exchange ActiveSync, then I tap on next and that error pops up! The server address is m.google.com like you said. But I've tried with different address like m.gmail.com, no luck!
Now I had a Nandroid backup from my old Note 2, which I was restoring some minutes back with Nandroid Manager, and when I restored the email and Exchange service the old email data is back, as Exchange ActiveSync.
This is the most weird thing I've seen since a long time!
Tried that mate. No better.
Now could any one of you test it for me? I'm strongly recommending to NOT delete the account you're already having with ActiveSync, just try with another account and see, please? I've GMail and YMail accounts, so can't say about any other account.
Thanks in advance.
'Swyped' from my GT-N7100
Click to expand...
Click to collapse
What are you entering for domain?

mcapozzi said:
What are you entering for domain?
Click to expand...
Click to collapse
It's the default, I'm not changing anything.
The domain by default is, \[email protected]
'Swyped' from my GT-N7100

For GMail, the domain should be google.
http://email.about.com/od/accessinggmail/f/Gmail_Exchange_ActiveSync_Settings.htm
Good luck,
Mike

mcapozzi said:
For GMail, the domain should be google.
http://email.about.com/od/accessinggmail/f/Gmail_Exchange_ActiveSync_Settings.htm
Good luck,
Mike
Click to expand...
Click to collapse
I've already tried that, no difference! Actually I've tried a lot of things showed up by Googling, none if them is working!
I don't know, could this be this Unique device identifier or something, which is messing something?
'Swyped' from my GT-N7100

AFAIK Google have dropped support for active sync for Gmail on new device since last week Jan 13.
(Just replied pm too)
Sent from my GT-N7100 using xda premium

Yep read at least 6-7 articles about it. What a stupidity by Google! http://www.theverge.com/2012/12/14/...-sync-exchange-support-for-gmail-calendar-and
Anyway, that was it for me, created a Hotmail account and a Live account as well (love the name, Live, lol) and Exchange ActiveSync created the account easy.
Now I guess there is no way I can have all my messages transferred to the Hotmail account from the Gmail account right, and have the new emails in Hotmail instead of Gmail? I have to manually edit the email id everywhere from Gmail to Hotmail or is there any trick?

Yes, This is good way and I am also doing same since long. I have yahoo account and forwarding Gmail to yahoo always.
I don't think you need to change ID everywhere, just use both ID atleast for now, may be there will be some solution for Gmail comes.
Sent from my GT-N7100 using xda premium

LG Mail & Exchange Server

Does anyone use LG Mail for their work Exchange Server? IF so, do you get constant message where it says your work email password has changed and to re-enter it? I didn't have this issue on my Note 3 using Samsung Email. On top of that my calendar doesn't sync anymore? I would have to recreate the account to see new entries I just added.

RMXO said:
Does anyone use LG Mail for their work Exchange Server? IF so, do you get constant message where it says your work email password has changed and to re-enter it? I didn't have this issue on my Note 3 using Samsung Email. On top of that my calendar doesn't sync anymore? I would have to recreate the account to see new entries I just added.
Click to expand...
Click to collapse
I do, and I don't. Works perfectly.