Develop Bugs

Multiple Exchange servers

Hi,
I'll be receiving my new toy next week and after being a HD2 user and growing tired of winmo I was hoping to have multiple exchange server support on the Desire.
According to android this is possible from 2.0.
However it seems HTC has disabled the function and only allows 1 exchange server to be entered.
My main reason for this setup would be to have my work e-mail and my google account ( mail/contact/calendar ) simultaniously on the phone.
Anybody got an idea how to get this working?
Perhaps a different app than the HTC mail application?
Any hints/tips would be appreciated

re: multiple Exchange server support
dirk07,
As far as I can see, there is no option for setting up more than one Exchange server in the Desire. As soon as you set up one Exchange account, when you try to add another account, "Exchange" is no longer in the list of options. However, you *can* have both Exchange and Gmail and numerous other mail accounts set up at the same time, which sounds like it would work for you. You normally would not access your Google account as an Exchange server, would you?
John

True..
However the reason I want to sync my gmail with exchange is cause I also need my contacts and calendar from them..
the work e-mail would need to be exchange as it is the only way I can reach it .. ( no imap/pop access )
Would it be possilbe when disableing sense?
or use something else to sync contacts/calendar?

Your contacts and calendar will come over automatically from your Google account (when you set up the phone, you provide your Google account details). You don't need anything related to Exchange to make your Google stuff synch - that is built into Android. I have a setup just like you, my work email comes across via Exchange, and the Google stuff comes across as well (contacts/calendar/mail) via the Google account setup on the phone.
John

Syncing contacts with more than one source is always a bad idea. I tried this on WinMo with exchange and windows live and found a couple of issues which you are likely to run into with exchange/gmail sync. They are:
1) Exchange sees the entries from live as unique, different entries resulting in duplicate contacts.
2) If you delete an entry from one source, it gets 'revived' when next sync with the other source.
There may be fixes for these issues now but I gave up on it long ago and use my exchange contacts folder as the source of truth.
Im pretty sure you would have experienced these problems before... just adding my 2p
Edit: forgot to mention - without sense, I don't even think you can sync contacts?? Anyone confirm?

@bcmobile
well i would only be syncing mail from one source and mail/contacts/calendar from another
I allready make a point of only keeping my contacts/calendar on one list so I dont get duplicates etc..
@jstegeman
I hope this works If google mail/contacts/calendar syncs by default I indeed would be able to add work mail as my one exchange source..
Guess I wont be able to test untill friday

you can definately have both setup i.e. exchange / gmail as i have. I only have contacts in exchange though. I have also setup gmail so can see emails from there also.

OK guys i thought i would summarise my battle with the energy ROM and activesync/sense 2.5 for my hd2
Previous i had o2 Uk's stock rom, it was ok, but my main mod was to pull email, contacts and calendar off my exchange server and sync the calendar and contacts with my google account through activesync. I used the EnableNonLocalCrossPolination method (ENLCP)to do this.
When i install this ROM i had one problem, the registry key ENLCP was not there. So i entered it and attempted the same trick. However sense would not let me add another activesync account.
Firstly i wiped the phone, then i went in and pair my phone with activesync on my pc. This would enable the ENLCP reg key that i was looking for. I then disconnected the phone, checked the ENLCP reg key on the phone, set it to 1, and then deleted the PC active sync profile on the phone and pc.
After another soft reset i disable sense from the home screen. Another soft reset.
On the next boot i enter the options for googles exchange server (m.google.com) and only ticked the contacts. These sync'd ok. I think enter microsofts email client and enter the 2nd exchange server. Here i only set it to sync my email. I then tested both exchange servers in activesync. They worked!
So i enabled calendar and contacts on both exchange servers and only email on one of them. This again sync'd great. I re-enalbed sense and did another soft reset for good measure.
Sense picked up the email exchange server, but not the google one! Great! Now i add the googlemail email as an imap account through sense and i am done.
Hopefully this helps someone as i have initially struggled with this ROM.

Arghhh... Hotmail/Gmail sync issues

Hey All,
Had the desire for a couple of weeks now and I must say I'm impressed with it, as most of you are as well.
I've come across the following very irritating problem though:
My primary e-mail address is hotmail. Been using it for years and years and I've never had the need to change to gmail. Having switched to android now I understand that I can't sync the phone to hotmail. I have it working on pop which is 'fine' but I want proper syncing of mail and calendars which is not supported.
Fair enough, I thought this was the time I'm supposed to switch to gmail. When I booted the phone up for the first time I was asked for a gmail account for google maps, etc. and I just used one I had created a while back. Now that I'm looking to migrate to gmail completely in order to benefit from syncing, etc. I want to change this e-mail address to another gmail one.
Has anyone managed to do this without doing a factory reset on the desire??
I've tried:
i. Changing the gmail password from a pc and rebooting the phone - it just says it failed to sign in and prompts for the new password, won't let you change e-mail address though.
ii. Clearing all cache's from google related application - gtalk, gmail, maps, gapps, etc. - This doesn't work either as somehow the account information is still held.
iii. Creating a secondary e-mail address and try get everything to use it instead then remove the primary one - didn't manage either. I changed google maps, gmail and the calendar app to use the new e-mail address but it still won't let me delete the other one as it says it's being used by some other app!
Any help would be much appreciated... I really don't feel like going through a factory reset and installing everything again!
Thanks!

Go to "Menu" - "Settings" - "Accounts & Sync", tap on the Google account en tap on "Remove account". (Go back to all accounts and you can add a new Google account.)

icedan86 said:
Fair enough, I thought this was the time I'm supposed to switch to gmail.
Click to expand...
Click to collapse
On this subject, my advice to anyone is to get their own domain name and then use Google Apps for Domains.
At present this is what I do for my email, but if in a few years time something better than Gmail comes along, chances are I can repoint my domain to a new mail service and thus keep my email address in perpetuity.
Regards,
Dave

Bulls-eye1 said:
Go to "Menu" - "Settings" - "Accounts & Sync", tap on the Google account en tap on "Remove account". (Go back to all accounts and you can add a new Google account.)
Click to expand...
Click to collapse
Forgot to mention I tried this as well but it won't let me remove it as it says the account is being used by some application
Really frustrating!

I got this same problem as this old post, but can not find the solution....does anyone know the answer as time has moved on and maybe it is an available solution.
My issue is that I just flashed LeeDrOid 2.3b&c to my Desire. I entered my HOTMAIL e-mail details as the first address at the set up prompt. Now i can not findout how to delete that account.
It seems that the whole Android E-mail setup and operation is not really as good as Windows Mobile! or its operator error ;-)
For my Sync'd HOTMAIL I'm currently using TouchDown and set the server name to 'm.hotmail.com' this thirdparty software allows full syncronisation to my Hotmail account both ways including any folders that i choose, apart from the deleted bin on my Webmail does not get emptied if i delete all from the TouchDown application on my Desire.
On my Gmail i have created my account in the Exchange option and used m.gmail.com for the server, whilst this gives me a view of all the account folders all of them show "no mail" even though i have set the Receive days to 30 days and know that I have e-mails in the folders that are newer than 30 days old.
I really would like a fully operational integrated IMAP set up for both my Gmail accounts (i have 2 account) and one HOTMAIL account, ideally using the built in Gmail and "standard Mail" programs that come with FROYO Sense.
So anyone know the answer to achieving this?
i) How to delete my original Hotmail account entered on start up of my new ROM.
ii) Is it possible to set up withing the Sense builtin applications for Exchange Gmail and also for Exchange Hotmail so that i can do away with hte TouchDown application?
Thanx for any assistance on this.

Android calendar sync with MS Outlook

I am synchronizing the Desire's "PC calendar" with MS Outlook through HTC Sync.
However i see, that the custom ROMs based on Froyo (Android 2.2) don't include HTC Sync, as they are ported from Nexus One.
Is there any alternative solution for syncing the Android calendar directly with MS Outlook ?
For security reasons (my company doesn't like to post internal, including confidental , data on Google and making it in fact a public information) i can't use these methods:
- sync Outlook calendar with Google calendar directly through internet
- use Google calendar instead of Outlook calendar
- sync Desire calendar directly with Exchange server
Does anybody else have this issue ?
I don't understand why Google hasn't already addressed this issue. May be they don't wont to see the Android in corporate environment ?

In your situation I don't think so.

I had a problem syncing with Outlook but discovered by using Google calendar you can skip the outlook sync and have your calendar whenever you are when you log on,
Joe

How about this:
http://www.markspace.com/products/android/missing-sync-android.html

Joefried said:
I had a problem syncing with Outlook but discovered by using Google calendar you can skip the outlook sync and have your calendar whenever you are when you log on,
Joe
Click to expand...
Click to collapse
As i wrote, i need to synchronize with the Outlook calendar in my work.
I can't really force may company (including all the 50.000 employees worldwide) to use Google calendar instead of Outlook calendar (MS Exchange).
There is no way to sync the Google calendar with my Outlook calendar, for security reasons (confidential data is sent in the Outlook invitations). The whole Google calendar is blocked in my company and i can't even connect the server (for security reasons).

nsm said:
How about this:
http://www.markspace.com/products/android/missing-sync-android.html
Click to expand...
Click to collapse
This looks veeery interesting.
It looks even better than i have expected.

clovek1 said:
For security reasons (my company doesn't like to post internal, including confidental , data on Google and making it in fact a public information) i can't use these methods:
...
- sync Desire calendar directly with Exchange server
Click to expand...
Click to collapse
The stock mail app has native Exchange support - or you can use Touchdown which is more feature rich. Google doesn't need to be involved - it's a secure (SSL) connection between your phone and your company's Exchange server.

Rob Pomeroy said:
The stock mail app has native Exchange support - or you can use Touchdown which is more feature rich. Google doesn't need to be involved - it's a secure (SSL) connection between your phone and your company's Exchange server.
Click to expand...
Click to collapse
As I mentioned before, the company Exchange policy doesn't allow direct syncing. For some reason only the access over https://owa.company.com/... is working.
Direct access from Android to OWA Exchange server doesn't work (some ambiguous error appears, probably the Exchange server prohibits this kind of connections at all).

exchange 2010
I am using exchange 2010, my email syncs, my contacts syncs, but my calendar will not sync, only i get is an error message saying it did not sync. Anyone have this issue
I have a Telstra on AT&T in USA

alwayslearning said:
I am using exchange 2010, my email syncs, my contacts syncs, but my calendar will not sync, only i get is an error message saying it did not sync. Anyone have this issue
I have a Telstra on AT&T in USA
Click to expand...
Click to collapse
how do you sync ? directly with exchange, with Outlook, through Gmail ?

with exchange 2010.
I just flashed Froyo today and it works with 2010, all three, mail, contacts and calendar. But not tasks
I am happy to have the calendar back.

alwayslearning said:
with exchange 2010.
I just flashed Froyo today and it works with 2010, all three, mail, contacts and calendar. But not tasks
I am happy to have the calendar back.
Click to expand...
Click to collapse
I have tried Exchange for Android 2.0/ 2.1 from NitroDesk, Inc. and after much struggle it was able to detect correct settings for my corporate Exchange.
Apperently i can sync all the folders now (i am not completely sure, as i have played with this soft only for few hours), read email, sync calendar, private folders, notes etc.
It's only a 30 day trial, i hope the official Froyo 2.2 from HTC will come before the trial period expires and then i could use the updated Mail application with extended Exchange capabilities delivered by default in Android.

Hallo,
I am also a newcomer to Desire HTC Sync/outlook 2003. I have downloaded the latest htc version and installed. Everything working fine (basic calender and contacts) except:
1. The contacts are synced on the prename instead of the lastname, although in outlook on last name.
2. I have in the contacts submenus. How do I sync those?
Could somebody help me?

oldyuk said:
Hallo,
I am also a newcomer to Desire HTC Sync/outlook 2003. I have downloaded the latest htc version and installed. Everything working fine (basic calender and contacts) except:
1. The contacts are synced on the prename instead of the lastname, although in outlook on last name.
2. I have in the contacts submenus. How do I sync those?
Could somebody help me?
Click to expand...
Click to collapse
Regarding your first point I think when you are in your contact list and you press menu then settings you can change that (don't have my phone at the moment so can't check it on mine)

I have looked everywhere. I am not able to find in the menu the possibility to rearrange the sorting on lastname. This is perhaps somewhere in the general setup.
Can someone help me?
By the way, I purchased The missing sync. But this is to be discussed in a completely separate thread.

oldyuk said:
I have looked everywhere. I am not able to find in the menu the possibility to rearrange the sorting on lastname. This is perhaps somewhere in the general setup.
Can someone help me?
By the way, I purchased The missing sync. But this is to be discussed in a completely separate thread.
Click to expand...
Click to collapse
I use outlook 2010, (it's great) and I am not having this issue, the only place I can change this setting is not in my phone but in outlook 2010, go to file>Options>Contacts>names and filing>default "File As" make sure is says last,first
hope this helps

I am using Outlook 2003. The file is set as you have described. All my contacts are arranged in Outlook on the last name.
Perhaps there is really no way to get this arranged in Desire/HTC Sync. I could not find anything in the manual concerning this item.
Many thanks for your effort.

Just got my phone back today, but unfortunatly I'm not able to find the setting anymore. (you can change the display form of names frome first name last name to last name, first name but you can only do that when you edit the contacts name, which is way to much work for all your contacts)

bad experience with missing sync:
forum.androidcentral.com/android-applications/16775-missing-sync-android-evo.html

yessir1 said:
bad experience with missing sync:
forum.androidcentral.com/android-applications/16775-missing-sync-android-evo.html
Click to expand...
Click to collapse
Ditto!
Do NOT go for missing sync. Its very unprofessionally run and full of bus.
Ive had the product for about 6 months and they havent been able to fix my issues. Originally I had problems on Xperia X8 in that my contacts were being removed form the PC when synchronising.
Logged the issue with MarkSpace (which by the way appears to be a two man outfit). I would get a reply every so often to say a new version has been released and I should try it. When askign if the new version was actually a fix for my issue i was told no and that I should 'jut try it'. Good job I backed up my outlook data file first as it deleted my contacts again.
Eventually decided to change my phone and now have a different issue; missing sync is preventing google synchronisation. Also the contacts on my phone which were written to the phone from PC do not synchronise if I edit them. Not only that but if I edit a google contact on the phone that too does not synchronise with google.
These people dont seem to care that there are real users in the field with real data. Once again Im told to 'try the new version' - same result. Problem not fixed
Missing sync would have been better of 'Missing'

[q] htc mail bug? - ota froyo update

Wanted to check if anyone is having problems with the stock HTC MAIL APP after Froyo OTA Update.
I use my Desire for work emailing and usually download my emails to both my Desire and notebook. I'm aware of the previous bug in 2.1 where emails get deleted of the mail server if they are deleted from the phone.
After the OTA update, I am still able to download emails to both my Desire and notebook, but if I "refresh / check for new mail" HTC Mail deletes all previously downloaded emails in my inbox.
I tried K-9 Mail and the same thing happens!
Is there a setting that I'm missing? Appreciate any help!

I was having the same issue,but have resolved it by changing my account settings from POP3 to IMAP.
Hope this helps...
Sent from my HTC Desire using XDA App

Thanks, but changing to IMAP (server port 143) didn't help.
Same thing happens. Any other suggestions?
Called the Australian arm of HTC Customer Service and surprisingly got a call back in about an hour. They did some "tests" and now acknowledge the problem and promised to call me back in a few days with a solution. Fingers crossed!
Will post results if successful for others with this problem.

Mail missing
Hi
Having the same problem and changing to IMAP did not help.
This is wery iritating.
omb

Someone from another thread suggested a workaround by setting your native client (outlook) to NOT delete emails from the mail server after it has been downloaded.
This wont' work for me as I have size restrictions on my account.
I've just been forwarding the emails to myself and the emails get stored in my SENT folder. Irritating, I know, but at least I have a copy of it on my phone.

smpt change smtp

"smpt change smtp"
I'm not sure what you mean, could you please elaborate! Thanks.

Any fix on this yet...driving me crazy.

This sucks, I even flashed a rom from Modaco that's totally stock except it has root, did a wipe before and still have the same thing.

jk2 said:
Wanted to check if anyone is having problems with the stock HTC MAIL APP after Froyo OTA Update.
I use my Desire for work emailing and usually download my emails to both my Desire and notebook.
Click to expand...
Click to collapse
After the Froyo update my HTC Mail app can't connnect to my google e-mail, using IMAP. I can still use my dedicated Gmail app for this, it's only the HTC mail app that will not connect.

Spoke with HTC Customer Service earlier, supposedly they're working on a patch to get the mail app working properly. Unfortunately, no indication of when!

I posted this in another thread:
Crap. I have the exact same problem. As soon as you download to your pc from the server the emails are gone. No solution yet? There is a workaround you can go to your native client (outlook) go to advanced setting and check "leave emails on server". Until this is fixed this is all we can do.
Here is a brief tutorial for Outlook 2003:
Under the Delivery section of the Advanced tab, Outlook 2003 lets you define how to handle downloaded and old emails on the mail server.
By default, Outlook 2003 downloads your emails from the server, and in effect deletes them from the server after successful downloads. Without needing access to the mail server itself, you can customize Outlook's email deletion behavior. Outlook 2003 gives you thee options.
Checking the Leave a copy of messages on the server checkbox instructs Outlook 2003 to leave a copy of your emails on the server indefinitely. You or your System Administrator will then need to delete the emails from the mail server itself.
Complementary options can refine how long, and under what conditions Outlook 2003 should leave a copy of your emails on the mail server; I have mine set to 30 days.

Hmmm...this must not be a very common problem at all. I seached a ton of threads and can't fine any complaints about this. Why the hell is this happening only two a few of us i have no clue???
Wiped data/cache before both rom installs.

Just wiped data/cache/ext and re-installed the third different (1 bone stock rom, 1 stock with ap2sd, one cyanogen fully custom) custom rom. Same problem as before. I've not given up and will hope for a fix in the next update from HTC or a patch.

I've done the same. Tried a few different ROMs and all have the same issue of deleting my INBOX.
I've reverted back to 2.1, pity as I was getting used to 2.2. Can't work without properly functioning mail app.
Will post a solution if and when it is finally available.

jk2 said:
I've done the same. Tried a few different ROMs and all have the same issue of deleting my INBOX.
I've reverted back to 2.1, pity as I was getting used to 2.2. Can't work without properly functioning mail app.
Will post a solution if and when it is finally available.
Click to expand...
Click to collapse
Thanks PM me and post here (i subscribed) if you hear anything also i'll do the same for you.

Hi, just had OTA software update to 2.12.110.4 and seems to have solved the problem................ finally

Thanks, do u have a link by chance?

Sync Issue with New Outlook email service

Microsoft are launching their new outlook.com service today.
I got carried away and stupidly converted my hotmail.com account to outlook.com account.
Now I can't sync my phone with the new outlook.com service. (I can login with but it doesn't sync)
Worse, I stupidly deleted my hotmail.com account on phone trying to sync with the new outlook account.
Now all my hotmail based contacts on htc one x is gone, and I am not even sure if I will get it back even if I can sync to this new outlook account. Have no idea how it HTC sense store the phone contact data on hotmail.
One other thing, I am in China at the moment.(i can access to outlook.com without VPN)
Anyone got any solution or insight?

zpingw said:
Microsoft are launching their new outlook.com service today.
I got carried away and stupidly converted my hotmail.com account to outlook.com account.
Now I can't sync my phone with the new outlook.com service. (I can login with but it doesn't sync)
Worse, I stupidly deleted my hotmail.com account on phone trying to sync with the new outlook account.
Now all my hotmail based contacts on htc one x is gone, and I am not even sure if I will get it back even if I can sync to this new outlook account. Have no idea how it HTC sense store the phone contact data on hotmail.
One other thing, I am in China at the moment.(i can access to outlook.com without VPN)
Anyone got any solution or insight?
Click to expand...
Click to collapse
Try setting up an ActiveSync account for it in the stock e-mail app. Here's a link to the instructions. It's for WM and iPhone but the settings are the same.
http://help.outlook.com/en-gb/140/bb896613.aspx

Unable to sync Active Sync
I jst bought a X and out of the box i was tying to se my Active Sync and it says : Sorry try after some time. Yesterday i was using Desire S and everything seemed normal.
Is this a MS related problem r problem with my device.
Also when i trying to set email it says Authentication Failed. on Gmail and Yahoo.
Stock Rom
Stock Email App
Please help cause without contacts i am lost

Well got the same problem, but mine with calender on exchange, no solutions found so I bought touchdown to handle all exchange need.
Sent from my HTC One X using Tapatalk 2

M.hotmail.com is the server
Enter email full - [email protected] to sync

finesse said:
M.hotmail.com is the server
Enter email full - [email protected] to sync
Click to expand...
Click to collapse
I was able to configure the new Outlook.com with the settings that I posted here...
gizmocanada.com/2012/08/outlook-com-and-the-htc-one-x-samsung-galaxy-siii-or-asus-transformer-pad-infinity/
I used snt-m.hotmail.com for server address

The documentation also mentions m.outlook.com for the server. Didn't test it yet.
Envoyé depuis mon HTC One X avec Tapatalk

I switched to the Outlook.com site, but I've left my address as @hotmail.com so no issues for me (other than the website not working in Chrome).

Hi
I switched as well before I knew what I was doing
I could get Exchange Active Sync working again by removing it and adding back using my new outlook.com email address.
The instructions are to use m.outlook.com, this connects but fails to validate credentials, perhaps it takes a while to move over. Using m.hotmail.com authenticates okay but sync'ing doesn't work, the same problem a lot of us have had for a couple of months. Using snt-m.hotmail.com and it is syncing again.
Interestingly using the emulator running 4.0.4, then m.hotmail.com works fine from there, so pointing to the issue that the HTC One X Exchange app isn't working with the redirect correctly, hence needing to short circuit in my case to snt-m.hotmail.com. Using m.outlook.com doesn't work from the emulator either, fails with invalid username/password.
Regards
Phil

Hi, I tried the snt-m.hotmail.com but I still can't get mine to sync too! Always gives me an error in syncing (the red sync icon). When I tried to connect my hotmail on my bro's android 2.3 HTC Rhyme.. Everything works!
Do you guys have other ways to solve this problem?

I've installed hotmail app, it syncs all..
But I'm not able to create new contact on ur phone in hotmail.
Even I'm.waiting for outlook sync in the mean while

All is working as expected on 2.15 based roms

MickyMax said:
All is working as expected on 2.15 based roms
Click to expand...
Click to collapse
U mean CFW right after root. ?

santoshrane said:
U mean CFW right after root. ?
Click to expand...
Click to collapse
I flashed ARHD 8.1.0 custom rom: http://forum.xda-developers.com/showthread.php?t=1562603

Requiring exchange domain name
Its asking me for an exchange server. I don't have a domain so what am I supposed to put in there? Or are you guys using something other than active sync?
I'm using the default mail app on my HTC one x (global) ICS 4.0.3
Thanks.

The Activesync sync didn't work for me. But try it
M.hotmail.com as domain

santoshrane said:
The Activesync sync didn't work for me. But try it
M.hotmail.com as domain
Click to expand...
Click to collapse
Use blank domain and full email address for login.