Hello fellow n7100 owners. All input welcome, but especially from other US residents who own n7100s.
So I did something stupid this weekend. I wore these loose shorts with loose pockets and dropped my phone when I sat in my car.
The screen is cracked now at the top right. It turns on just fine, works as usual, and the touch sensitivity also seems to be normal in the area of the crack. So it seems like the problem is just cosmetic at this point, , and in a darkly lit room, it's hard to even see the cracks when the screen is own.
But it's bothering me to look at it, I really liked the way this phone looked and kept my screen and everything in absolutely immaculate condition before this. What are my options?
I figure I can't send it to samsung, since I bought it off ebay, and obviously it's not a domestic galaxy note 2.
I'm thinking self repair is a no go, unless it's very easy and doesn't require a lot of tools because I am not handy at all with those types of things. I was thinking of taking it to a local repair shop that I found online, but I don't know how much it's gonna cost...and if I do take it there, if I should buy the parts I need beforehand so they don't overcharge me on those.
Any thoughts?
Anyone? Someone?
I wouldn't even think of trying it yourself. I wouldn't even try it myself. Your out of luck when it comes to warranty as you bought the device second hand. Your best bet is to find a store like you have and get an estimate
If I am correct, I know you could go to Samsung and let them repair it. Just say you'll pay for it.
I changed only the glass on my 2nd s3 it cost me £15 for the glass and £20 for the heatgun. Check out youtube for tuts
Sent from my GT-N7105 using xda app-developers app
Call up mobiletechvideo.com. they're located in Texas. They swap out emmc chips in Samsung phones so I would assume they can do screens too unless they can't source them.
Sent from my GT-N7100
I got my note 2 as a gift, but when I received it, the screen near the front camera was cracked out the box. So, called Samsung service centre, they say they wouldnt repair it because it was out of their warranty, and if I wanna fix it, it will cost approximately $200 dollars (converted from Indonesian Rupiah).
Hi,
I have a Samsung Galaxy S III i747 [http://forum.xda-developers.com/galaxy-s3-att]. I tried to repair it but the glue I used to previously repair the glass was too strong and the digitizer came with it... Trying to power it and all I see is green light a part of the screen and nothing but the phone vibrate on start-up. I think the motherboard is still good.
I looked for local classified for broken screen (or used S3) but so far I wasn`t able to grab one and some times the seller are asking very high price (120$) for a phone I risk to break. I was thinking just buying a working one in good condition but that`s 200$. The idea is to swap the motherboard and sell the motherboard un-used.
I decided to check on ebay There are a lot of cheap bad esn phone on ebay with excellent screen condition but these are sprint phones (SPH-L710).
I wonder if I could still swap the motherboard and have a roger i747 phone? That would be the cheapest and easiest option for me if that`s the case.
Also, would the display work on the i747? After some research it was said some where that a T-mobile can accept a sprint display - would it be the case for a roger (ATT) S3?
It seems like it is possible to switch the mother board but I will need to also switch the antenna. The display exchange would probably be the easiest.
bump
i just Bought my LG G3 Yesterday ,
it was used gently, as i appreciate the feeling of a new device in my hands like any geek,
i did not drop it ( no need to justify here )
i took my G3 to show off a friend and i asked people were in the room if anyone noticed that my phone fell in the past few minutes - one of them is working in a cellular shop and he immediately brought me the news that he already knows what happened by my response because some one who bought g3 from his store came back with the exact same crack and claim he did not drop the phone at all as well.
so i have a broken Lens, camera cant take photos right and i am Deeply disappointed By Lg as i was expecting a higher build quality,
i might be the first to report but just - wait for it ,
people will Google the problem and i am just the first to let you know.
photos added
I don't believe it. Your friends lied.
Sent from my LG-D850 using Tapatalk
It doesn't just crack I dropped mine off a balcony 3 floors onto some rocks and it broke the screen of my F400S and some other stuff, but the lens was fine. Hence why I have a D850 but lenses don't just crack.
Sent from my LG-D850 using XDA Premium 4 mobile app
I just had the same thing happen to mine. Not sure how or why it happened but it did. It was in my hot car turned off for an hour or so and then when I got home ours later, I noticed it. It has never been dropped or hit.
i think someone hijacked your phone... lol friends are friends...
Sent from from my LG-D855
It is a very, very small chance that it happened by itself - BUT if the glass was fitted in the phone, and was made with too high tension; it COULD technically brake "on its own". However, very rare for this to happen...
I just tried pressing my lens with my thumb, with quite a lot of pressure - didnt do anything
Anyone know where I can get a replacement lense or where to be looking for them when they come available? Talked to LG and they said they could repair but it would take 2 weeks and they could not tell me what it would cost. I can use my camera because my glass is completely gone over the camera, I would just like to get something over it to keep dust out.
Sent from my VS985 4G using Tapatalk
I just bought an LCD separator machine send it to me I need practice lol. I seen someone else say the sent there's into lg and cost $150 to fix. You could always get a square trade warranty and go that route
Sent from my LG-D850 using XDA Premium 4 mobile app
If I could just find a thin 1/2 inch diameter piece of glass, I could fix it myself. Problem is finding the glass. Would not be hard at all to fix and like I said my camera works perfectly fine.
I just had the exact same thing happen. Phone was fine last night. Set it on night stand before bed. Showered and got ready in the morning. No drops. Got in the car in the morning and touched something jaggedy when I was stopped at a light. Weiiiird. Looks exactly like OP's pic. Luckily I paid for insurance since it's included in T-Mobile's jump program, so hopefully they'll swap it out.
It is one of the areas of the phone which get hotter from use, but I find that an unlikely factor in causing that problem.
DroidApprentice said:
It is one of the areas of the phone which get hotter from use, but I find that an unlikely factor in causing that problem.
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Click to collapse
Yeah, I'm really at a loss. I kept it in the bathroom as I showered, but it doesn't get that hot/humid...not enough that one would think it'd make a substantial difference.
Hate to say it, but my lens just cracked as well about an hour ago. I went to take the phone off my desk, and it kinda slipped from my fingers. The phone never made it completely off the desk. The two bottom corners were still touching, and the top half maybe a few cm off. Nothing I would ever consider a drop. When I flipped the phone around, to my surprise the lens was cracked. I don't know what to say? Any other phone I've owned in the past this wouldn't have happened to it in this very same situation.
WilliamStern said:
Hate to say it, but my lens just cracked as well about an hour ago. I went to take the phone off my desk, and it kinda slipped from my fingers. The phone never made it completely off the desk. The two bottom corners were still touching, and the top half maybe a few cm off. Nothing I would ever consider a drop. When I flipped the phone around, to my surprise the lens was cracked. I don't know what to say? Any other phone I've owned in the past this wouldn't have happened to it in this very same situation.
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Yeah, man. My old HTC M7...I always run skinless, treat my phones like dirt. Dropped it maybe three times onto concrete from waist height, nothing. So this is pretty gnarly.
Update on T-Mobile, they basically said that they'd take it back under warranty IF it's a manufacturer's defect. But because it's physical damage, they'll probably flag it as user error and charge me for it. I'm claiming manufacturer's defect because I swear this happened spontaneously without a drop whatsoever. So now I basically have to call LG directly, and I'd probably be up for a fight. If anyone here has experience or advice it'd be greatly appreciated.
Same Issue
Hey, I had the same issue with the AT&T version, ended up having to send it back along with my powermat (since I assumed that might have caused the crack). They repaired it without charge since they determined that it was indeed a manufacture defect. So if you have something similar it is probably a manufacture defect, and hopefully they will make a note of this soon.
julz05 said:
Hey, I had the same issue with the AT&T version, ended up having to send it back along with my powermat (since I assumed that might have caused the crack). They repaired it without charge since they determined that it was indeed a manufacture defect. So if you have something similar it is probably a manufacture defect, and hopefully they will make a note of this soon.
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Click to collapse
I just looked at my phone last night and I have the same issue. I'm on att and I'm going to call them today to see if they will repair it for me. I'm a bit upset honestly. The camera world buy the broken glass distorts the pictures and makes them look foggy. Julz05 who did you send it back to? LG or AT&T?
No matter what, I can never stay away from android for long.
idelgado782 said:
I just looked at my phone last night and I have the same issue. I'm on att and I'm going to call them today to see if they will repair it for me. I'm a bit upset honestly. The camera world buy the broken glass distorts the pictures and makes them look foggy. Julz05 who did you send it back to? LG or AT&T?
No matter what, I can never stay away from android for long.
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Click to collapse
I sent it back to LG. I called the LG service number and explained the problem, they issue a RA# and you have to send it to their warehouse. Took them almost 2 weeks to fix the phone, and they are just mailing it back now
I wanted to come back and post an update for my circumstance just in case any in the future needs to do the same.
Unfortunately I couldn't send my unit back to att or lg because my water damage sticker had been tripped. I had my phone in my pocket and I went on a ride in an amusement park and didn't realize we want under waterfalls! Needless to say I got soaked and water seeped into the phone but after sticking it in rice overnight I was lucky enough to not have water damage besides the tripped sensor. I went on a search and found a seller on eBay selling the top piece which includes the camera lens cover, power/volume rocker. It cost $38 plus $6 shipping and took about a week to get to me. To replace it was fairly easy. Removed 7 screws and unsnapped the old part and then applied the new piece.
One thing to note: the original piece States 850 in various areas and the new piece States 855. However it is the same exact part and for $44 I replaced itself myself without having to be without my phone. Here are some pictures :
Here's the link for the eBay auction http://pages.ebay.com/link/?nav=item.view&id=351144850263&alt=web
No matter what, I can never stay away from android for long.
Just found this thread after my UK D855 did exactly the same, I've had it several months. found Replacement parts on ebay
Exact Same Problem
Hi - today I found the exact same fault in my phone. Like other posts here, I did not drop it or get any impact on the phone.
I am in New Zealand and am really disappointed in what I thought was otherwise a great phone. I now have to waste my time trying to establish whether I have any cover for this problem and also realise that it looks like impact damage and technicians will claim it was my fault.
I think this is a manufacturing fault and reading here confirms that something is very wrong here.
Thanks.
Since yesterday, iv'e noticed theres a line from one side of the phone to the other side isnt working when you touch it. Iv'e tried factory reset and everything and it's still there so what could be the problem and how can i fix it?
its a hardware fail, so anything related to software dont solve your problem...if you are in guarantee time, you can send it to repair center.
I had same problem with my Nexus 4 last month(its why I bought G3). A line about 1cm wide, horizontally where touch didn't work. You can check you screen with YetAnotherTouchScreenTest app from Google Play store(it's free). When I give back Nexus to LG service, they told me it was water interference. I disassembled it myself and check all tapes connections, It was really messy. Keep that in mind if you bought your phone from second hand. If not, there is a chance for digitizer replacement.
czito said:
I had same problem with my Nexus 4 last month(its why I bought G3). A line about 1cm wide, horizontally where touch didn't work. You can check you screen with YetAnotherTouchScreenTest app from Google Play store(it's free). When I give back Nexus to LG service, they told me it was water interference. I disassembled it myself and check all tapes connections, It was really messy. Keep that in mind if you bought your phone from second hand. If not, there is a chance for digitizer replacement.
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Yeah i got mine brand new, i think i started noticing it when i dropped my phone
i tried that app and yeah theres pretty much a 1cm wide line that goes across the phone around the middle of it
It can be either broken motherboard which will make cost of repair disproportionate to the value of the whole phone or just broken digitizer it will cost about 20€-30€ (at least in Poland). You can also try to send it back to LG service not mentioning that you droped your phone. But i believe they will be able to tell if it was phisical damage or not. I wish you my best since I was in same position as you some time ago.
czito said:
It can be either broken motherboard which will make cost of repair disproportionate to the value of the whole phone or just broken digitizer it will cost about 20€-30€ (at least in Poland). You can also try to send it back to LG service not mentioning that you droped your phone. But i believe they will be able to tell if it was phisical damage or not. I wish you my best since I was in same position as you some time ago.
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Thanks, I think im just going to replace the whole digitizer and screen, going to cost $109 from where i am and thats of ebay and do it yourself hahah because my warranty expires in a few days and it's unable to arrive at the place i got it from in time -.-
I need a new daughterboard because this morning my phone stopped charging. Well I can't decide if I should go and pay someone $80 to do it for me or to do it myself. I've never paid for anyone to repair anything for me before I've always done it myself and I have most of the tools I need to do it (aside from a heat gun) . What has me nervous is taking the screen off. Has anyone else done this and how does it look after? Also did you break the glass?
I just remember the fiasco and mess of replacing my fist iPad Air 2 screen and it seems to be similar. I just don't want a half working phone when I'm done (but also at this point I could've bought a pixel 2 XL with what it's costing me)
So thanks if you have any feedback
I've put 3 screens 1 new daughterboard 1 notification led and put the black glass on the white frame.
Just use plenty of heat, and take your time.
Edit: I broke the glass one time, removing the screen from the top first.
I would recommend a bottom corner as your starting point.
Edit, edit: I just saw your other thread. I don't know if I would replace the daughterboard before I was certain the motherboard was in working order.
Check if your repair shop will do a thorough diagnosis before repair of anything.