Note 8 DEATH - Galaxy Note 8.0 (Tablet) Q&A, Help & Troubleshooti

Dear friends, I've been using note 8 GT-N5110 wifi version since 1 and a half month and never had such problem.
Today, I get to saw a sudden black screen with some green and red letters saying something about SDcard, don't really remember. Then it went off to never come back. No booting animation, no Samsung logo, no charging animation, no recovery mode, no download mode, no even a light on the screen, no nothing.
Would they take the warranty for this? Is there any anything left to do by myself? My note is (was) rooted and currently using Civatos ROM. Any info needed, please ask for it. Heeeeeeeeeeeeeelp!!!!!!!!1

macrolex said:
Dear friends, I've been using note 8 GT-N5110 wifi version since 1 and a half month and never had such problem.
Today, I get to saw a sudden black screen with some green and red letters saying something about SDcard, don't really remember. Then it went off to never come back. No booting animation, no Samsung logo, no charging animation, no recovery mode, no download mode, no even a light on the screen, no nothing.
Would they take the warranty for this? Is there any anything left to do by myself? My note is (was) rooted and currently using Civatos ROM. Any info needed, please ask for it. Heeeeeeeeeeeeeelp!!!!!!!!1
Click to expand...
Click to collapse
What was the last app you installed??

HANSB57 said:
What was the last app you installed??
Click to expand...
Click to collapse
Bittorrent and torrent search. They seem harmless.

Ive never heard of an app have the capability of causing such things, malicious or not. Did you flash something that you shouldn't have? What you are describing sounds more like a bad flash more than a rogue app. Otherwise I would be more inclined to think that you have a hardware problem. If you havent already, remove your sd card if you have one, and hold the power button for a minimum of 20 seconds and see if it turns on. If not, try charging your note for 24 hours even if it doesn't display charging information. Then try turning it on normally. If not, hold the power for 20 seconds. After that, I would say that you would need to contact Samsung for warranty repair or exchange.
Sent from my GT-N5110 using Tapatalk 2

macrolex said:
Dear friends, I've been using note 8 GT-N5110 wifi version since 1 and a half month and never had such problem.
Today, I get to saw a sudden black screen with some green and red letters saying something about SDcard, don't really remember. Then it went off to never come back. No booting animation, no Samsung logo, no charging animation, no recovery mode, no download mode, no even a light on the screen, no nothing.
Would they take the warranty for this? Is there any anything left to do by myself? My note is (was) rooted and currently using Civatos ROM. Any info needed, please ask for it. Heeeeeeeeeeeeeelp!!!!!!!!1
Click to expand...
Click to collapse
You said, it said something about the sdcard. It's maybe a hardware or flash memory malfunction. Maybe it was talking about the internal sd. Did you try removing your sd? If that doesn't work you should just take it to Samsung because it might be a flash memory error.

Related

No screen, please help

Screen won't turn on at all. Tried to boot into recovery and normal boot. It started showing signs of failure last week when it looked all red tinted. Occasionally it would go out and I had to restart to get it back. This time it won't come back on.
Any help is appreciated.
Thx.
Is your LED on when you attempt to power up? It sounds pretty damaged, I imagine you tried to pull the battery for a few?
This happened to my computer this past weekend Good thing I have some ROMs and backups on my phone
Sent from my SPH-D710 using XDA
fireberd350 said:
Screen won't turn on at all. Tried to boot into recovery and normal boot. It started showing signs of failure last week when it looked all red tinted. Occasionally it would go out and I had to restart to get it back. This time it won't come back on.
Any help is appreciated.
Thx.
Click to expand...
Click to collapse
Can you boot into download mode by volume down + power? Im sure youve tried, but just asking..hate it when something like this happens to anyone
Tried the volume Up + pwr and down + pwr.
When I boot I can see the status LED, as well as the 4 homescreen buttons light up. just no screen
fireberd350 said:
Tried the volume Up + pwr and down + pwr.
When I boot I can see the status LED, as well as the 4 homescreen buttons light up. just no screen
Click to expand...
Click to collapse
I know it sucks but it does seem to me at least that you should be to take that to a sprint service center and get an exchange for that issue..sorry man..that really does suck and i wish i could help more
I'm guessing no sound either?
sound is good actually.
Sounds like the screen died. I agree try and take it to a service center.
Sent from my Galaxy Nexus using XDA
im 7 months into the phone from sprint, hopefully have a year warranty from Samsung (no insurance here).
anyone know if ill have warranty issues w/ the Root done to it?
fireberd350 said:
anyone know if ill have warranty issues w/ the Root done to it?
Click to expand...
Click to collapse
from what I've come to understand, sprint doesn't have a problem with rooting and will/should not give you any problems for that. they may fuss about a custom rom if you have one, but if the screen is broken they can't really tell and that is an obvious hardware failure, not something software could have done
You could also take it apart to see if the display cable somehow simply became unattached should sprint for whatever reason refuse to service it...
Sent from my SPH-D710 using XDA

S III sgh-i747 turned off and wont turn on URGENT

i apologize if this has been solved but i am on a very tight time frame as i need this phone for work and cant spend any longer searching. my phone randomly turned off by itself this morning and will not turn back on. it gets to the samsung splash screen and the screen just goes black and the phone wont do anything, its like the screen is stuck off, i have to take the battery out to make it turn do anything at all again. it was stock this morning, never been rooted or anything, i just rooted it about an hour ago and installed twrp and flashed jedi invasion 5 on it in hopes it would help. now it gets past the splash screen and to the initial setup screen but it only stays on it for about 3 seconds before the screen goes black again and i have to take the battery out for it to do anything again. im not an expert by any means but i have flashed note 2's and played with them a bit and know my way arround them for the most part. any help would be EXTREMELY appreciated.
almost forgot to mention, in download mode it says qualcomm secureboot: enable
not sure if that means anything but i didnt get any errors while flashing or anything
thanks everyone
samsung sgh-i747m
d_tuned said:
i apologize if this has been solved but i am on a very tight time frame as i need this phone for work and cant spend any longer searching. my phone randomly turned off by itself this morning and will not turn back on. it gets to the samsung splash screen and the screen just goes black and the phone wont do anything, its like the screen is stuck off, i have to take the battery out to make it turn do anything at all again. it was stock this morning, never been rooted or anything, i just rooted it about an hour ago and installed twrp and flashed jedi invasion 5 on it in hopes it would help. now it gets past the splash screen and to the initial setup screen but it only stays on it for about 3 seconds before the screen goes black again and i have to take the battery out for it to do anything again. im not an expert by any means but i have flashed note 2's and played with them a bit and know my way arround them for the most part. any help would be EXTREMELY appreciated.
almost forgot to mention, in download mode it says qualcomm secureboot: enable
not sure if that means anything but i didnt get any errors while flashing or anything
thanks everyone
samsung sgh-i747m
Click to expand...
Click to collapse
I would make sure you have to correct drivers installed for the phone on your computer and ODIN back to stock. You can give that a try and see if it helps.
I'll check that out when I get home but I'm pretty sure everything is right, it was doing it before I even flashed anything so I think something else is the problem
Sent from my SAMSUNG-SGH-I317 using Tapatalk
d_tuned said:
i apologize if this has been solved but i am on a very tight time frame as i need this phone for work and cant spend any longer searching. my phone randomly turned off by itself this morning and will not turn back on. it gets to the samsung splash screen and the screen just goes black and the phone wont do anything, its like the screen is stuck off, i have to take the battery out to make it turn do anything at all again. it was stock this morning, never been rooted or anything, i just rooted it about an hour ago and installed twrp and flashed jedi invasion 5 on it in hopes it would help. now it gets past the splash screen and to the initial setup screen but it only stays on it for about 3 seconds before the screen goes black again and i have to take the battery out for it to do anything again. im not an expert by any means but i have flashed note 2's and played with them a bit and know my way arround them for the most part. any help would be EXTREMELY appreciated.
almost forgot to mention, in download mode it says qualcomm secureboot: enable
not sure if that means anything but i didnt get any errors while flashing or anything
thanks everyone
samsung sgh-i747m
Click to expand...
Click to collapse
Faulty battery or power button. You can try ODIN back to stock, not likely it will help.
It's not a battery or power button problem. Before I rooted it if I took the battery out and turned it on again it would turn on fine if I kept the screen from turning off. and the battery was staying charged, and if it wer a power button problem why would it work to turn the phone on but not again after its on?
Sent from my SAMSUNG-SGH-I317 using Tapatalk
d_tuned said:
It's not a battery or power button problem. Before I rooted it if I took the battery out and turned it on again it would turn on fine if I kept the screen from turning off. and the battery was staying charged, and if it wer a power button problem why would it work to turn the phone on but not again after its on?
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
My vote is a faulty power button. Has been known to happen on the S3. Could be power issues though. Bad battery could be the culprit. If flashing stock does not work see if you can get a battery to test out.
Sent from my Inspire 4G using xda app-developers app
ok so i flashed stock and it fixed it temporarily. after i flashed it it was working great so i decided to root it and flash jedi. so i did this and it still worked great. (at this point i should mention that the sim card in the phone has been deactivated this whole time) so since its working i activate the simcard, restart the phone, and the problem started again. so i took the sim card right out and turned it back on and it works perfectly fine without the sim card in... what do you guys figure? should i try a new sim card? has anyone ever herd of this happening before?
EDIT: tried my other sim card in it and it doesn't work either, so it snot the simcard itself
Bump
Sent from my SAMSUNG-SGH-I317 using Tapatalk
How could it be the battery or power button at all... Very helpful guys
I was beginning to think I was crazy, thank you lol
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Flash back to stock and return.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Only see grey and white stripes and some other colored dots on screen when turned on

Yesterday, when I tried to use my note 2 in the middle of the day, I found the phone stuck at the Samsung galaxy logo. I took the battery out, then put it back. This time I won't even able to see the note 2 logo when trying to turn on the phone. All I have seen is a relative grey screen with white horizontal stripes parallel to each other and some dots in different colors randomly scattered on the screen. Tried to hold VOLUME + Home + Power, I was able to enter the warning screen and see the warning clearly. So I don't think it is something wrong with the screen. Installed odin on my PC, but it seems the phone is not detected by odin.
Questions:
1. Have I lost everything on my phone?
2. What can I do to fix the problem?
3. If I lost all the data and apps, how do I get all the apps back after I can restore/reinstall the android?
Thanks for any help in advance. And suggestions, helpful links are appreciated.
stanzauid said:
Yesterday, when I tried to use my note 2 in the middle of the day, I found the phone stuck at the Samsung galaxy logo. I took the battery out, then put it back. This time I won't even able to see the note 2 logo when trying to turn on the phone. All I have seen is a relative grey screen with white horizontal stripes parallel to each other and some dots in different colors randomly scattered on the screen. Tried to hold VOLUME + Home + Power, I was able to enter the warning screen and see the warning clearly. So I don't think it is something wrong with the screen. Installed odin on my PC, but it seems the phone is not detected by odin.
Questions:
1. Have I lost everything on my phone?
2. What can I do to fix the problem?
3. If I lost all the data and apps, how do I get all the apps back after I can restore/reinstall the android?
Thanks for any help in advance. And suggestions, helpful links are appreciated.
Click to expand...
Click to collapse
Is your phone Rooted?
Have you ever been able to see the phone with Odin?
What happens when you try to enter recovery?
Yes....
We need information...
Are you able to see the device storage while connected to PC ??
If yes....then your data can be saved...
Please tell us what rom....kernel....and other info....g
Sent from my NOTE 2.750...
Courtesy of our amazing developers...
me too
Hi, I am in the same boat here. Rooted SGH-i317 running Jedi x2 on T-Mobile. It froze one day while searching in chrome browser. I pulled the battery, and now it only boots to the same white screen, with squiggly horizontal lines, it never even gets to the Samsung logo. I can get into download mode, but not recovery. Kies won't recognize the device but Odin does. I have tried flashing the most current official at&t KitKat build and a couple others, but it fails with a "no pit file". When I try to repartition with the pit file it fails as well. Wtf!
Thanks for any suggestions.
guruvince said:
Hi, I am in the same boat here. Rooted SGH-i317 running Jedi x2 on T-Mobile. It froze one day while searching in chrome browser. I pulled the battery, and now it only boots to the same white screen, with squiggly horizontal lines, it never even gets to the Samsung logo. I can get into download mode, but not recovery. Kies won't recognize the device but Odin does. I have tried flashing the most current official at&t KitKat build and a couple others, but it fails with a "no pit file". When I try to repartition with the pit file it fails as well. Wtf!
Thanks for any suggestions.
Click to expand...
Click to collapse
Sounds like hardware failure.
creepyncrawly said:
Sounds like hardware failure.
Click to expand...
Click to collapse
That's too bad. I was going to give this to my kids to fool around with. I guess it's a mixed blessing since Tmob screwed up my insurance, and ended up giving me a $300 discount on a new Note4.

[Q] Black Screen... PLEASE Help!

If This has Already been Posted I'm Sorry, I couldn't Find anything that fit..
I have a Samsung Note 2 Unlocked on 4.1.2 stock. I have a recovery on it..
This is what is going on and I Really Could USE Some HELP..
I tried to download an App last week but it wouldn't download. Then Friday the App just started downloading. It was just a simple Pic App. Friday Night, My phone died, so I charged it about an hour or so and Tried to turn it on. When it comes up with the Samsung screen then All of a Sudden the word Samsung starts jumping up and down and gets lines through it. The phone boots on up but the screen Stay Black. The lights come on where the buttons are and it makes the sounds from my text messages and things like that.. It also makes the sound and vib when I Unlock the screen but Still can't see Anything.. I can put it into Download Mode and see the Screen Fine but when trying Recovery Mode or Anything like that then the screen goes back to moving with lines and looks like static y.
What can I do??
I've went through all the files on my phone and SD card though my computer and Removed that APP but it Still didn't help... I'm Not Sure but I was thinking I could use the Factory Image to redo it but I'm not sure how to go about it. Also Will I have to re unlock my phone and I would like to upgrade so do I Need to 1st put what was on my phone then upgrade from there or just use the new one??
THANK YOU for Any and All the Help..
I have now Tried to re load the Stock Software 4.1.2. It was Successful and after it rebooted then it did the same thing with the Samsung Note screen. Then it showed some lines and lights kind of like it was going to come up but Never did, Just went back to the BLACK Screen... PLEASE SOMEONE HELP! Is there a way to Wipe Clean and Start Fresh by using the Computer..
Thanks for Any Help...
All I can think of is use Odin to flash the latest factory Rom, and see if that fixes it.
Sent from my SGH-T889 using xda premium

Is my 1+3 dead!?

Hi everyone,
I'm experiencing pretty silly situation with my phone.
So the story begins here:
I was surfing the web while listening to music in the bus when suddenly my oneplus3 randomly turned off and I couldn't turn it back on. (I was on something around 15% on battery so it's not a low battery problem) I tried to turn it on several times and after holding the power button for like 10secs it turned on, and after pressing the power button again (because I needed to get past unlocked bootloader screen and dm-verity) I saw a boot screen. The capacitive button leds turned on and after 3 secs it turned off again, so I started worrying... After a while I tried to access the recovery, but no luck at all. It powers it self off after bootscreen. So I started to research. Tried to flash the entire OS, partritions with msmdownload tool. After several unsuccessful flashes (firehosewritedata failed sometimes while writing userimg or system.img or boot.img) I did get the download complete green text message, and after successful flash, the white LED turned on, even the phone was not plugged in USB or charger and turned off. The screen is completely black and the white led just flashes constantly without blinking or anything. I could only turn the led off by pressing the power button for another 10 secs. And after turning the phone off, problem still remains. After oneplus logo phone shuts down...
I can access bootloader.
And after flashing everything should be on stock, because now I only got screen only about bootloader, no dm-verity..
And of course - I still cannot access the recovery.
p.s. I tried to do the power cycle (as the tech support told me) but still no luck at all.
did u tried the full msmdownload tool (1gb) or the 55mb version ?
Mukthar. said:
did u tried the full msmdownload tool (1gb) or the 55mb version ?
Click to expand...
Click to collapse
1GB version
djemm1996 said:
1GB version
Click to expand...
Click to collapse
Are you sure that you did it right? Did your phone show up as mentioned in the instructions?
Puddi_Puddin said:
Are you sure that you did it right? Did your phone show up as mentioned in the instructions?
Click to expand...
Click to collapse
Of course. Everything is done right. I also get that green "download complete" message.
p.s I also opened the phone. water indicators are fine and no major defects what can i see by eye... All connectors are good as well.
Puddi_Puddin said:
Are you sure that you did it right? Did your phone show up as mentioned in the instructions?
Click to expand...
Click to collapse
And yes, phone was connected right. :good: installed drivers with test mode on Win10 and got Snapdragon device in COM devices. As well the MsmDownload tool shows up my device in port #20
Any ideas?
djemm1996 said:
Any ideas?
Click to expand...
Click to collapse
Follow method 2 from the Hard Brick guide by Naman Bhalla and try two or three times.
Sometimes it takes more than once for restoration.
Since you opened the phone, i think your warranty is gone now.
If the msmdownloadtool didnt help you, there is nothing you can do i think.
try to flash again, and if it still maybe something short inside.
if you have disassembly your phone, try disconnecting various flex cable like camera, sim slot etc that connect to the mainboard, that doesn't prevent device from powered on, then try to turning it on.
if it still, check your mainboard, if you don't know how, send it back.
AcidNoteZ said:
Since you opened the phone, i think your warranty is gone now.
If the msmdownloadtool didnt help you, there is nothing you can do i think.
Click to expand...
Click to collapse
Is ir really gone? There is a still warranty void sticker on the screw there, but of course it's possible to see by eye that the phone has been opened.
I have an appointment with Level2 tech support @oneplus, they are going to remotely flash the entire OS, but do you think they are using pretty similar technique as the msmdownloadtool?
djemm1996 said:
Is ir really gone? There is a still warranty void sticker on the screw there, but of course it's possible to see by eye that the phone has been opened.
I have an appointment with Level2 tech support @oneplus, they are going to remotely flash the entire OS, but do you think they are using pretty similar technique as the msmdownloadtool?
Click to expand...
Click to collapse
They are doing the same thing like you did.
I already had a session since i thought they are going to do something "special"
You can try the remote session but im afraid that wont help you if you already did it multiple times.
What about battery? Charged?
drmuruga said:
What about battery? Charged?
Click to expand...
Click to collapse
Yes battery is charged of course. It's just doint the same thing. Turns on, after a while when bootscreen comes it just turns off and white notification led appears, after that nothing.
I tried to flash it with tool using method 2 for like 15 times with "download complete" messages, but still no luck at all. Tried to erase partritions with fastboot, flashing just only recovery, modded recovery etc. but I still cannot access the recovery nor system. I just don't get it why the phone does not boot into recovery if I flash it or boot it straight away, It just only turns off and that's it. nothing more. Only black screen and white led lighting all the time (after a while the phone turns warm).
I have read all the MsmDownloadTool thread in "Mega Unbrick thread" and saw that few people have experienced the very same situation as me, so I was wondering if there is any fix for this? It's so strange that I was just surfing the Web and it just turned off by it self with like static image for miliseconds and after that just black screen.
There should be any fix. I guess that it's just a partition error...
Ok, not good news. I had a little remote session before a while. They says it's already a hardware problem.
AcidNoteZ said:
Since you opened the phone, i think your warranty is gone now.
If the msmdownloadtool didnt help you, there is nothing you can do i think.
Click to expand...
Click to collapse
Pfffft you think manufacturers notice when you take apart phones? Hell I took apart my Xperia Z2 because it was having problems and then glued it back together with cyanoacrylate hahahaha (worst thing to do but wtv) and no one noticed though it was seemless and everything looked perfect
Guys, I've got something for you! Not really the same thing as Naman.
p.s. not saying its original hehehehe keep safe
man i got a very similiar problem but my op3 has a black screen i was also on low battery around 5-15% when my phone went off after i was in twrp
Actually I was on twrp too! Also I have recently noticed that recovery loading speed was far too long than normal one. I'm talking for something about 5-7 minutes after reboot into twrp. So, who knows what did happen. Just made an RMA request. Will see how it goes.
Anyway, I was on stock 7.1.1 and it's just rooted with custom recovery and that's it! Nothing more! Is that just a factory failure or maybe it's caused by drops i have had? Nothing serious for a 4-5 times for a half year. Of course I have used it even in winter when the snowflakes are coming down from the sky and little rain. Btw, these liquid indicators are white, so all safe. ::laugh:
A
makadama said:
man i got a very similiar problem but my op3 has a black screen i was also on low battery around 5-15% when my phone went off after i was in twrp
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