[Q] Black Screen... PLEASE Help! - T-Mobile Samsung Galaxy Note II

If This has Already been Posted I'm Sorry, I couldn't Find anything that fit..
I have a Samsung Note 2 Unlocked on 4.1.2 stock. I have a recovery on it..
This is what is going on and I Really Could USE Some HELP..
I tried to download an App last week but it wouldn't download. Then Friday the App just started downloading. It was just a simple Pic App. Friday Night, My phone died, so I charged it about an hour or so and Tried to turn it on. When it comes up with the Samsung screen then All of a Sudden the word Samsung starts jumping up and down and gets lines through it. The phone boots on up but the screen Stay Black. The lights come on where the buttons are and it makes the sounds from my text messages and things like that.. It also makes the sound and vib when I Unlock the screen but Still can't see Anything.. I can put it into Download Mode and see the Screen Fine but when trying Recovery Mode or Anything like that then the screen goes back to moving with lines and looks like static y.
What can I do??
I've went through all the files on my phone and SD card though my computer and Removed that APP but it Still didn't help... I'm Not Sure but I was thinking I could use the Factory Image to redo it but I'm not sure how to go about it. Also Will I have to re unlock my phone and I would like to upgrade so do I Need to 1st put what was on my phone then upgrade from there or just use the new one??
THANK YOU for Any and All the Help..

I have now Tried to re load the Stock Software 4.1.2. It was Successful and after it rebooted then it did the same thing with the Samsung Note screen. Then it showed some lines and lights kind of like it was going to come up but Never did, Just went back to the BLACK Screen... PLEASE SOMEONE HELP! Is there a way to Wipe Clean and Start Fresh by using the Computer..
Thanks for Any Help...

All I can think of is use Odin to flash the latest factory Rom, and see if that fixes it.
Sent from my SGH-T889 using xda premium

Related

Bricked phone

I turn my phone on and all I get is the Samsung logo, then pitch black... nothing else.
I'm not sure exactly what happened. Everything was working fine, before I had the problem I flashed the Clockwork Recovery Image, but I had some problems with getting permissions.
So I waited a little while, then flashed again without a problem, then I proceeded to download a ROM, after installing it, I flashed it via Rom Manager. My phone shut off and continued to stay out... so I pulled the battery and tried to turn it back on and got nothing...
I try to charge it to see if it will respond, and the battery icon comes on for a second then the phone goes back to pitch black. I tried to get it into recovery mode, but all I get is the Samsung screen, then pitch black
----- Never mind I got it into ODIN MODE!!!!
Glad you got it. From what you described it wasnt a brick but that can still be scary.
Sent from my SGH-T989 using Tapatalk
Yea I used to do this all the time with my g1, mess with it too much while flashing and messing it up, try again the next day and fixing it glad you got it working.
the next daySent from my SGH-T989 using Tapatalk
Just buy a USB JIG to keep yourself stress free lol I hate those "omg what should I do not to panic" moments lol
Sent from my GT-I9100 using XDA App

[Q] Turning off randomly semi-boot loop

My s3 was running on Wicked Sensation and it was working perfectly. All of a sudden, my power button kept screwing up and then the phone randomly turned off. It was stuck in a boot loop but it turned off at random points in the boot process. It got as far as the wicked sensation loading screen a couple times but it didn't make it pass that. Next, I tried to clear cache and do a complete reset and that got the same result. I decided to restore my nandroid of CM10. Oh it takes a couple attempts to get to recovery. Most of the time it doesn't make it past the Galaxy s3 screen and turns back off. But eventually it made it to recovery and I was able to clear everything again and restore my nandroid back up. Now when booting, it occasionally makes it to the set up process and shuts back down. I was eventually able to complete it and the phone worked for 5 minutes but then it reset. I then decided to retry the nandroid back up and I eventually got back to the set up. Since that, I have not been able to complete it but I got to the gmail screen multiple times. I'm not exactly sure what the problem is.
At first I thought maybe it was the power button being pressed down by something but comparing it to my dad's S3, it looks the same so as far as I can tell it's not that. I'm not at home but I will try to unroot and use Odin to flash back to stock. I'll update this then but until then, does anyone else have an idea what I should do? It doesn't seem like going back to stock will work but I've got my fingers crossed.
UPDATE #1: Well this is strange, if I keep the back door cover off just a bit it seems to work. Hmm.. I'm not sure if that's just a coincidence but I'm not willing to completely put it back on til I get home. Oh and if the screen times out it takes a while to turn it back on. I hope this isn't the symptoms of a pre-motherboard failure that some people are reporting... JK it turned off again
UPDATE #2: Okay so now I have another problem. The phone doesn't stay on long enough for me to unroot.. Damn.
porshce2 said:
My s3 was running on Wicked Sensation and it was working perfectly. All of a sudden, my power button kept screwing up and then the phone randomly turned off. It was stuck in a boot loop but it turned off at random points in the boot process. It got as far as the wicked sensation loading screen a couple times but it didn't make it pass that. Next, I tried to clear cache and do a complete reset and that got the same result. I decided to restore my nandroid of CM10. Oh it takes a couple attempts to get to recovery. Most of the time it doesn't make it past the Galaxy s3 screen and turns back off. But eventually it made it to recovery and I was able to clear everything again and restore my nandroid back up. Now when booting, it occasionally makes it to the set up process and shuts back down. I was eventually able to complete it and the phone worked for 5 minutes but then it reset. I then decided to retry the nandroid back up and I eventually got back to the set up. Since that, I have not been able to complete it but I got to the gmail screen multiple times. I'm not exactly sure what the problem is.
At first I thought maybe it was the power button being pressed down by something but comparing it to my dad's S3, it looks the same so as far as I can tell it's not that. I'm not at home but I will try to unroot and use Odin to flash back to stock. I'll update this then but until then, does anyone else have an idea what I should do? It doesn't seem like going back to stock will work but I've got my fingers crossed.
UPDATE #1: Well this is strange, if I keep the back door cover off just a bit it seems to work. Hmm.. I'm not sure if that's just a coincidence but I'm not willing to completely put it back on til I get home. Oh and if the screen times out it takes a while to turn it back on. I hope this isn't the symptoms of a pre-motherboard failure that some people are reporting... JK it turned off again
UPDATE #2: Okay so now I have another problem. The phone doesn't stay on long enough for me to unroot.. Damn.
Click to expand...
Click to collapse
Sounds like something went wrong with whatever you flashed...can you get into download mode and stay there without the phone powering down? If so, Odin back to stock: if not, u have a defective power button and you should see Sprint.
Sent from my SPH-L710 using xda app-developers app
dante32278 said:
Sounds like something went wrong with whatever you flashed...can you get into download mode and stay there without the phone powering down? If so, Odin back to stock: if not, u have a defective power button and you should see Sprint.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Yeah I think it might be the power button as well. I'm taking it in to Sprint today. Hopefully they don't notice it's on custom.. :fingers-crossed:

[Q] Soft Bricked or Hard Bricked? (Please, PLEASE help!!!)

I have a SPH L710 galaxy s3 (sprint). I recently flashed a Rom called hyperdrive 4.1.2 that was on it's RLS11. following the instructions (factory reset x2, wipe cache, wipe dalvik, wipe system), I then picked the features i wanted in the built in aroma installer and let the rom flash. When it was done I noticed i kept getting the message "the process com.android.phone has stopped". So i performed a clean install of my previous Rom which was Liquid Smooth.
A day or two later I noticed hyperdrive has released it's RLS 12, so i decided to give it another try. This time there was an option in the aroma installer for developer picks so i selected that, thinking my previous attempt i may have picked conflicting files in the aroma installer. The Rom worked fine for about a day. Then the next day while it was charging after the battery have completely died the night before. I noticed the phone had rebooted on its own, then it started going into a boot loop. I did a battery pull, and i noticed when i put it back in, before i could even hold the buttons to get it into recovery mode or download mode, the phone would vibrate and turn on by itself, without me pressing any buttons at all. After some trying i was able to have the buttons held so when i inserted the battery, i was already holding the buttons to try to get to recovery. When I did this it would say it was about to go into recovery, then the screen would go black. The same thing when I tried getting it into download mode, It would show the download mode screen, then go to a black screen. I Then did some research, after seeing no one else really having this problem, and noticing that since it was still seeing boot screens before the black screen, it shouldn't be a hard brick.
I decided to order a USB jig for my phone that came today. When inserted the battery with the usb jig the phone still turned on by itself, but it was able to go to download mode and it stayed at the screen. I used odin 3.07 to flash SPH-L710_MD4_1130792_Rooted_Nodata, which was a tar file you would use if you wanted to keep your user data. It took 10 minutes to flash but everything seemed to be a success, it rebooted my phone and everything seemed to be working fine. After about 20 minutes of my phone being plugged back into a charger and i was halfway through with downloading an app from the android market where out of nowhere my phone temporarily froze and then rebooted, to where it will show the samsung screen, then the samsung galaxy s3 screen, then just goes to a black screen. Now even with the USB jig, it will still power on by itself as soon as a place in the battery, go directly to download mode, but then go to a black screen within 3-4 seconds before i can do anything.
Has anyone ever encountered anything like this before? At first i thought it might be a stuck power button, but when I was able to flash through download mode with the USB jig that first time it makes me think it is bricked. Any help or insight would be GREATLY appreciated.
dubbz84 said:
I have a SPH L710 galaxy s3 (sprint). I recently flashed a Rom called hyperdrive 4.1.2 that was on it's RLS11. following the instructions (factory reset x2, wipe cache, wipe dalvik, wipe system), I then picked the features i wanted in the built in aroma installer and let the rom flash. When it was done I noticed i kept getting the message "the process com.android.phone has stopped". So i performed a clean install of my previous Rom which was Liquid Smooth.
A day or two later I noticed hyperdrive has released it's RLS 12, so i decided to give it another try. This time there was an option in the aroma installer for developer picks so i selected that, thinking my previous attempt i may have picked conflicting files in the aroma installer. The Rom worked fine for about a day. Then the next day while it was charging after the battery have completely died the night before. I noticed the phone had rebooted on its own, then it started going into a boot loop. I did a battery pull, and i noticed when i put it back in, before i could even hold the buttons to get it into recovery mode or download mode, the phone would vibrate and turn on by itself, without me pressing any buttons at all. After some trying i was able to have the buttons held so when i inserted the battery, i was already holding the buttons to try to get to recovery. When I did this it would say it was about to go into recovery, then the screen would go black. The same thing when I tried getting it into download mode, It would show the download mode screen, then go to a black screen. I Then did some research, after seeing no one else really having this problem, and noticing that since it was still seeing boot screens before the black screen, it shouldn't be a hard brick.
I decided to order a USB jig for my phone that came today. When inserted the battery with the usb jig the phone still turned on by itself, but it was able to go to download mode and it stayed at the screen. I used odin 3.07 to flash SPH-L710_MD4_1130792_Rooted_Nodata, which was a tar file you would use if you wanted to keep your user data. It took 10 minutes to flash but everything seemed to be a success, it rebooted my phone and everything seemed to be working fine. After about 20 minutes of my phone being plugged back into a charger and i was halfway through with downloading an app from the android market where out of nowhere my phone temporarily froze and then rebooted, to where it will show the samsung screen, then the samsung galaxy s3 screen, then just goes to a black screen. Now even with the USB jig, it will still power on by itself as soon as a place in the battery, go directly to download mode, but then go to a black screen within 3-4 seconds before i can do anything.
Has anyone ever encountered anything like this before? At first i thought it might be a stuck power button, but when I was able to flash through download mode with the USB jig that first time it makes me think it is bricked. Any help or insight would be GREATLY appreciated.
Click to expand...
Click to collapse
How long did you let it set on the black screen because it takes a while to boot up the first time after flashing a ROM.
GiantJay said:
How long did you let it set on the black screen because it takes a while to boot up the first time after flashing a ROM.
Click to expand...
Click to collapse
Well i just placed the battery back in, it started on it's own without my pressing anything again, and i've been timing the last 5 minutes. but it seems like it will stay a black screen indefinitely. unless i remove the back of the phone, or snap it back into place, or any kind of micro impact movements it seems, when I do that it vibrates like it's first being turned on, and shows the samsung screen, then the samsung galaxy s3 screen, then it will go black again.
See if your adb on your computer can recognize the phone while it's stuck on the black screen. You might be able to push a Rom or recovery over using that.
Sent from my SPH-L710 using xda app-developers app
You may want to just start fresh and lose your data with a different stock file. That kinda happened to me before on the gs2 and I found better results with a 100% fresh start. The no data always left me with a hangup or two after getting the phone to boot.
Sent from my SPH-L710 using Tapatalk 2
topherk said:
See if your adb on your computer can recognize the phone while it's stuck on the black screen. You might be able to push a Rom or recovery over using that.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Not picking it up on adb.
dante32278 said:
You may want to just start fresh and lose your data with a different stock file. That kinda happened to me before on the gs2 and I found better results with a 100% fresh start. The no data always left me with a hangup or two after getting the phone to boot.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
After the first odin flash i was thinking the same thing. But that's the thing, it won't stay on the download mode screen long enough for me to even try to flash anything else through odin. I'm also noticing when connected to the charger, if i make a slight impact against the phone with my palm, the screen will briefly show the battery icon as if the phone is charging when it is turned off, then the screen will go black again. When it is unplugged, is when it will show the samsung screen, then the samsung galaxy s3 screen, then go black again.
That's weird...sounds like something is loose. Any kind of recent impact damage to the phone? Dropping it, throwing it at your cat, anything like that?
To me it sounds like maybe your power button is stuck "down"
If you didn't know, the power button has a fail safe reboot that happens after holding for about 10 seconds. So no matter what, if you phone is frozen or whatever, holding power more than 10s will cause it to reboot. That would also explain why its turning itself on as soon as you pop in the battery.
toolegit said:
That's weird...sounds like something is loose. Any kind of recent impact damage to the phone? Dropping it, throwing it at your cat, anything like that?
Click to expand...
Click to collapse
not recently, and if it was ever dropped, it would be in it's case... But i had noticed that while it was in it's power glove case, sometimes i would have to use more than normal pressure on the power button to get the phone to respond. I was wondering if something was stuck, just haven't read anything like that happening to anyone, and when I used the jig the first time the screen stayed on.

S III sgh-i747 turned off and wont turn on URGENT

i apologize if this has been solved but i am on a very tight time frame as i need this phone for work and cant spend any longer searching. my phone randomly turned off by itself this morning and will not turn back on. it gets to the samsung splash screen and the screen just goes black and the phone wont do anything, its like the screen is stuck off, i have to take the battery out to make it turn do anything at all again. it was stock this morning, never been rooted or anything, i just rooted it about an hour ago and installed twrp and flashed jedi invasion 5 on it in hopes it would help. now it gets past the splash screen and to the initial setup screen but it only stays on it for about 3 seconds before the screen goes black again and i have to take the battery out for it to do anything again. im not an expert by any means but i have flashed note 2's and played with them a bit and know my way arround them for the most part. any help would be EXTREMELY appreciated.
almost forgot to mention, in download mode it says qualcomm secureboot: enable
not sure if that means anything but i didnt get any errors while flashing or anything
thanks everyone
samsung sgh-i747m
d_tuned said:
i apologize if this has been solved but i am on a very tight time frame as i need this phone for work and cant spend any longer searching. my phone randomly turned off by itself this morning and will not turn back on. it gets to the samsung splash screen and the screen just goes black and the phone wont do anything, its like the screen is stuck off, i have to take the battery out to make it turn do anything at all again. it was stock this morning, never been rooted or anything, i just rooted it about an hour ago and installed twrp and flashed jedi invasion 5 on it in hopes it would help. now it gets past the splash screen and to the initial setup screen but it only stays on it for about 3 seconds before the screen goes black again and i have to take the battery out for it to do anything again. im not an expert by any means but i have flashed note 2's and played with them a bit and know my way arround them for the most part. any help would be EXTREMELY appreciated.
almost forgot to mention, in download mode it says qualcomm secureboot: enable
not sure if that means anything but i didnt get any errors while flashing or anything
thanks everyone
samsung sgh-i747m
Click to expand...
Click to collapse
I would make sure you have to correct drivers installed for the phone on your computer and ODIN back to stock. You can give that a try and see if it helps.
I'll check that out when I get home but I'm pretty sure everything is right, it was doing it before I even flashed anything so I think something else is the problem
Sent from my SAMSUNG-SGH-I317 using Tapatalk
d_tuned said:
i apologize if this has been solved but i am on a very tight time frame as i need this phone for work and cant spend any longer searching. my phone randomly turned off by itself this morning and will not turn back on. it gets to the samsung splash screen and the screen just goes black and the phone wont do anything, its like the screen is stuck off, i have to take the battery out to make it turn do anything at all again. it was stock this morning, never been rooted or anything, i just rooted it about an hour ago and installed twrp and flashed jedi invasion 5 on it in hopes it would help. now it gets past the splash screen and to the initial setup screen but it only stays on it for about 3 seconds before the screen goes black again and i have to take the battery out for it to do anything again. im not an expert by any means but i have flashed note 2's and played with them a bit and know my way arround them for the most part. any help would be EXTREMELY appreciated.
almost forgot to mention, in download mode it says qualcomm secureboot: enable
not sure if that means anything but i didnt get any errors while flashing or anything
thanks everyone
samsung sgh-i747m
Click to expand...
Click to collapse
Faulty battery or power button. You can try ODIN back to stock, not likely it will help.
It's not a battery or power button problem. Before I rooted it if I took the battery out and turned it on again it would turn on fine if I kept the screen from turning off. and the battery was staying charged, and if it wer a power button problem why would it work to turn the phone on but not again after its on?
Sent from my SAMSUNG-SGH-I317 using Tapatalk
d_tuned said:
It's not a battery or power button problem. Before I rooted it if I took the battery out and turned it on again it would turn on fine if I kept the screen from turning off. and the battery was staying charged, and if it wer a power button problem why would it work to turn the phone on but not again after its on?
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
My vote is a faulty power button. Has been known to happen on the S3. Could be power issues though. Bad battery could be the culprit. If flashing stock does not work see if you can get a battery to test out.
Sent from my Inspire 4G using xda app-developers app
ok so i flashed stock and it fixed it temporarily. after i flashed it it was working great so i decided to root it and flash jedi. so i did this and it still worked great. (at this point i should mention that the sim card in the phone has been deactivated this whole time) so since its working i activate the simcard, restart the phone, and the problem started again. so i took the sim card right out and turned it back on and it works perfectly fine without the sim card in... what do you guys figure? should i try a new sim card? has anyone ever herd of this happening before?
EDIT: tried my other sim card in it and it doesn't work either, so it snot the simcard itself
Bump
Sent from my SAMSUNG-SGH-I317 using Tapatalk
How could it be the battery or power button at all... Very helpful guys
I was beginning to think I was crazy, thank you lol
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Flash back to stock and return.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Only see grey and white stripes and some other colored dots on screen when turned on

Yesterday, when I tried to use my note 2 in the middle of the day, I found the phone stuck at the Samsung galaxy logo. I took the battery out, then put it back. This time I won't even able to see the note 2 logo when trying to turn on the phone. All I have seen is a relative grey screen with white horizontal stripes parallel to each other and some dots in different colors randomly scattered on the screen. Tried to hold VOLUME + Home + Power, I was able to enter the warning screen and see the warning clearly. So I don't think it is something wrong with the screen. Installed odin on my PC, but it seems the phone is not detected by odin.
Questions:
1. Have I lost everything on my phone?
2. What can I do to fix the problem?
3. If I lost all the data and apps, how do I get all the apps back after I can restore/reinstall the android?
Thanks for any help in advance. And suggestions, helpful links are appreciated.
stanzauid said:
Yesterday, when I tried to use my note 2 in the middle of the day, I found the phone stuck at the Samsung galaxy logo. I took the battery out, then put it back. This time I won't even able to see the note 2 logo when trying to turn on the phone. All I have seen is a relative grey screen with white horizontal stripes parallel to each other and some dots in different colors randomly scattered on the screen. Tried to hold VOLUME + Home + Power, I was able to enter the warning screen and see the warning clearly. So I don't think it is something wrong with the screen. Installed odin on my PC, but it seems the phone is not detected by odin.
Questions:
1. Have I lost everything on my phone?
2. What can I do to fix the problem?
3. If I lost all the data and apps, how do I get all the apps back after I can restore/reinstall the android?
Thanks for any help in advance. And suggestions, helpful links are appreciated.
Click to expand...
Click to collapse
Is your phone Rooted?
Have you ever been able to see the phone with Odin?
What happens when you try to enter recovery?
Yes....
We need information...
Are you able to see the device storage while connected to PC ??
If yes....then your data can be saved...
Please tell us what rom....kernel....and other info....g
Sent from my NOTE 2.750...
Courtesy of our amazing developers...
me too
Hi, I am in the same boat here. Rooted SGH-i317 running Jedi x2 on T-Mobile. It froze one day while searching in chrome browser. I pulled the battery, and now it only boots to the same white screen, with squiggly horizontal lines, it never even gets to the Samsung logo. I can get into download mode, but not recovery. Kies won't recognize the device but Odin does. I have tried flashing the most current official at&t KitKat build and a couple others, but it fails with a "no pit file". When I try to repartition with the pit file it fails as well. Wtf!
Thanks for any suggestions.
guruvince said:
Hi, I am in the same boat here. Rooted SGH-i317 running Jedi x2 on T-Mobile. It froze one day while searching in chrome browser. I pulled the battery, and now it only boots to the same white screen, with squiggly horizontal lines, it never even gets to the Samsung logo. I can get into download mode, but not recovery. Kies won't recognize the device but Odin does. I have tried flashing the most current official at&t KitKat build and a couple others, but it fails with a "no pit file". When I try to repartition with the pit file it fails as well. Wtf!
Thanks for any suggestions.
Click to expand...
Click to collapse
Sounds like hardware failure.
creepyncrawly said:
Sounds like hardware failure.
Click to expand...
Click to collapse
That's too bad. I was going to give this to my kids to fool around with. I guess it's a mixed blessing since Tmob screwed up my insurance, and ended up giving me a $300 discount on a new Note4.

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