Develop Bugs

Horrible service, only one zip code

I talked to Sprint on their live chat about this, and of course they don't know anything.
I am only having bad service in one zip code, my home zip code. I get a notification saying the text failed to send, when it didn't - the other person got the message. My 4G speed is UNDER 1mbit. How do I address this issue with Sprint so the issue is resolved? According to the idiot on the live chat thing, he said there aren't any network issues.

Bump...

They probably are doing some tower improvement or network improvement in your area and the person you spoke with just didn't know. Heck, when I called in about the OTA update, they told me 2.3.4 is the newest version available
Sent from my SPH-D710 using xda premium

JohnCorleone said:
They probably are doing some tower improvement or network improvement in your area and the person you spoke with just didn't know. Heck, when I called in about the OTA update, they told me 2.3.4 is the newest version available
Sent from my SPH-D710 using xda premium
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Haha wow...maybe visiting a store in the area would help? Does the store have to be in my zip code?
I don't even know if it's a service issue because the messages send, I just get a notification saying the message failed to send...it's really weird.

agentfazexx said:
Haha wow...maybe visiting a store in the area would help? Does the store have to be in my zip code?
I don't even know if it's a service issue because the messages send, I just get a notification saying the message failed to send...it's really weird.
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Click to collapse
I know that I have had trouble for a whole day in SoCal before. I thought it was my setup so I Odin flashed back to stock, re-rooted, reflashed ROM only to find out it was a network issue. If you can go the day without it, I would see if its fixed tomorrow morning. If not, start totally fresh. If you Odin back to full stock and still have the problem, its pretty safe to say its the network
Sent from my Nexus S 4G using xda premium

JohnCorleone said:
I know that I have had trouble for a whole day in SoCal before. I thought it was my setup so I Odin flashed back to stock, re-rooted, reflashed ROM only to find out it was a network issue. If you can go the day without it, I would see if its fixed tomorrow morning. If not, start totally fresh. If you Odin back to full stock and still have the problem, its pretty safe to say its the network
Sent from my Nexus S 4G using xda premium
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It's been almost constant for a while, but again..only one location. Not sure how that could be ROM based.

agentfazexx said:
It's been almost constant for a while, but again..only one location. Not sure how that could be ROM based.
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The one location leads me to believe it wouldn't be ROM based. That's why I suggested waiting it out for the day. I know that can be tough though
Sent from my SPH-D710 using xda premium

JohnCorleone said:
The one location leads me to believe it wouldn't be ROM based. That's why I suggested waiting it out for the day. I know that can be tough though
Sent from my SPH-D710 using xda premium
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It's been a week.

It definitely sounds as though they're working in your area. Not that this will help get you better coverage but type in your zip on the map and perhaps see what they did or plan to do.
https://network.sprint.com/
.....

Just a side thought. Call CS & explain the issue & they may send you an airave. Got mine last week as I was having horrible service at my home, but it was just fine at my neighbors. Needless to say, no more dropped calls or missed texts.
Sent from my SPH-D710 using xda premium

skyline247 said:
Just a side thought. Call CS & explain the issue & they may send you an airave. Got mine last week as I was having horrible service at my home, but it was just fine at my neighbors. Needless to say, no more dropped calls or missed texts.
Sent from my SPH-D710 using xda premium
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Yup, if its been a week, call in and ask for an Airrave. They will really research if the network is having issues before they offer one to you
Sent from my SPH-D710 using xda premium

Vegasden said:
It definitely sounds as though they're working in your area. Not that this will help get you better coverage but type in your zip on the map and perhaps see what they did or plan to do.
https://network.sprint.com/
.....
Click to expand...
Click to collapse
Not so sure. I don't see anything current going on. And would they really leave their service in a degraded state for weeks on end for network upgrades?

HELP, no connection after flight from NC to TX

Hey all,
I could really use some advice. I live in North Carolina, my phone has worked just fine for over a year. Monday I went on a business trip to Dallas Texas and my phone won't connect to Voice or Data services at all. What can I do?
I tried turning airplane mode on and off, removing the battery, chatted with Sprint online, called the Support number. Sprint is NO help at all. They didn't outright tell me that my phone was broken, but practically did. I guess it just magically broke on the plane to Dallas??
Even in areas with good coverage, like my bars show good connection, I can't connect. I can hook to wifi just fine, but that is it. Sprint support told me that they can't even see where my phone has connected at all since I arrived in Texas.
Should I try flashing one of those PRLs from another thread? I'm not sure what to do. I assume that as is my phone will start working again when I get back to North Carolina though. I tried reflashing a "stock" rom and some of those "#" number calls, but none of them work since my phone isn't connected to any towers. Help!

Did u by chance try ##72786#? That's the hands free activation. Will turn ur phone off and should boot back up after a few seconds
Sent from my SPH-L710 using xda app-developers app

bigpappags3 said:
Did u by chance try ##72786#? That's the hands free activation. Will turn ur phone off and should boot back up after a few seconds
Sent from my SPH-L710 using xda app-developers app
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That is what is so strange, I can dial that number, even from a stock rom, and my phone doesn't do anything, it just sits on "dialing" then makes the hang up noise after 15 or so seconds.

That's definitely weird! I'm from this area so I know it's not the water...lol. Have u taken to an actual sprint store?
Sent from my SPH-L710 using xda app-developers app

bigpappags3 said:
That's definitely weird! I'm from this area so I know it's not the water...lol. Have u taken to an actual sprint store?
Sent from my SPH-L710 using xda app-developers app
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Not yet, since I'm here on business I don't have much time to do that, but honestly I don't think they would be able to do much more than the support person over the phone did. I'd have to unroot it and all of that before bringing it in, the folks in the store would try those ## type calls, wipe my phone and reset it, then probably tell me my phone is broken and try to sell me another phone, especially since I am eligible for an upgrade.
I don't want to actually buy a new phone until I get back to NC since I still think my phone will start working once I am back there, which would be just as confusing.
This is the same phone I brought here to Texas last October and it worked fine, so I don't know what exactly the issue could be.

Check ur messages
Sent from my SPH-L710 using xda app-developers app

If you are still having this issue I would suggest you try an app called Network Signal Refresher. It basicly updates your prl and profile by connecting you to the nearest tower
Sent from my SPH-L710 using XDA Premium 4 mobile app

Or try flashing another radio
Sent from my SPH-L710 using xda app-developers app

Spider_Pig27 said:
If you are still having this issue I would suggest you try an app called Network Signal Refresher. It basicly updates your prl and profile by connecting you to the nearest tower
Sent from my SPH-L710 using XDA Premium 4 mobile app
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Thanks, I gave this a try, but it doesn't look like it worked. Part of the issueI think even for PRL updates is that my phone won't connect to the towers. Like with a Stock Rom in the Sprint Zone you can get to that section where you can do a Profile update and all of that, it always fails with a connection error. I gave that error message to Sprint support but they couldn't do anything with it. I will keep trying it though now and then.

IDontKnowMang said:
Or try flashing another radio
Sent from my SPH-L710 using xda app-developers app
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Click to collapse
Is there a good updated guide for doing that? I did that on my EVO 4G, but never on the S3. I haven't looked yet but I will check into it this evening for sure.

They could be working on the towers in the area. When they did in my area, it showed I had bars but could not text or call. I would try flashing the 2 PRL, as it helped me get my phone working until they fixed it or in your case until you get Home. I can upload it if you need it.
------------------------
Sprint Galaxy S3
Stock - Whiplashh Rom - MIUI - Wicked Sensations
Hit that "Thanks" Button if I helped you!

Call prob after official 4.3 update

My wife has this phone and I have the s3. After doin TT the update to 4.3, we both have experienced the same issue. When I am on 4g and she is on LTE, we cannot make calls to someone on WiFi calling. We can receive them just not make them. All other calls work. When on 2g or edge it works. I finally found a fix for mine, since my s3is rooted, I reflashed the modem only and mine is fixed. My wife won't let me root hers, the note 2. With that being said, what are my options, because I think that would work for hers, but she won't let me root.
Sent from my SGH-T999 using XDA Premium 4 mobile app

Make sure in wifi calling settings you have calls over wifi preferred is checked
Also do a factory reset.
That's all that comes to mind right now.
Sent from my SGH-T889 using xda premium

Done both already. But try for your input. I am wondering if there was a way to flash modem on unrooted phone? Any body
Sent from my SGH-T999 using XDA Premium 4 mobile app

The only one that I know is this
Gordon app, just go to 1st page
http://forum.xda-developers.com/showthread.php?t=2250555
Sent from my SGH-T889 using xda premium

premiatul said:
The only one that I know is this
Gordon app, just go to 1st page
http://forum.xda-developers.com/showthread.php?t=2250555
Sent from my SGH-T889 using xda premium
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It looks like you need root on it still, just no recovery.

That's what I got out of it to
Sent from my SGH-T999 using XDA Premium 4 mobile app

I have the same issue with my stock 4.3 Note 2... not sure what happen during the OTA but im led to assume that with all the newer LTE phones, note 2 users arent the only phones accessing those bands, and something was shifted that creates more instability with wifi calling. I say more instability, as even when I was on 4.1.1/4.1.2 there would be times when friends/family would call/message me when I was connected to certain wifi's (at my girlfriends/etc) and the call would never come through, the messages would receive until I disconneced from the wifi. Even when leaving a voicemail, it was hit or miss for me to get those until I disconnected from wifi.
Not sure if it is a compatibility issue from being connected to edge vs lte vs etc (like you have narrowed down) as it may be a wifi router issue, or just initial bugs with wifi calling in general, considering wifi calling is still (in my mind) in its infancy stage
Sent from my SGH-T889 using xda app-developers app

PhxDroid86 said:
I have the same issue with my stock 4.3 Note 2... not sure what happen during the OTA but im led to assume that with all the newer LTE phones, note 2 users arent the only phones accessing those bands, and something was shifted that creates more instability with wifi calling. I say more instability, as even when I was on 4.1.1/4.1.2 there would be times when friends/family would call/message me when I was connected to certain wifi's (at my girlfriends/etc) and the call would never come through, the messages would receive until I disconneced from the wifi. Even when leaving a voicemail, it was hit or miss for me to get those until I disconnected from wifi.
Not sure if it is a compatibility issue from being connected to edge vs lte vs etc (like you have narrowed down) as it may be a wifi router issue, or just initial bugs with wifi calling in general, considering wifi calling is still (in my mind) in its infancy stage
Sent from my SGH-T889 using xda app-developers app
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I wouldn't necessarily say WiFi calling is in its infancy. I've been with T-Mobile since before the first android. We had Wi-Fi calling with the 2nd android phone T-Mobile had, the cliq 1. Every phone we have had has had Wi-Fi calling since. The first hiccup we ever had was with the HTC one s. With the note 2 we haven't had a problem until the update. Being an IT tech, I couldn't help but do my own ts, since it was happening to my s3 as well. What we found was it only happens if she makes a call on 4g or LTE going to a phone that has Wi-Fi calling turned on. If that person turns it off and goes to where they actually has signal, the call goes thru fine. My s3 was doing the same, but it is rooted.
We have put several calls into T-Mobile IT dept. That has stumped them badly. They have no idea why this is happening.
On my phone, I finally had the bright idea to reflash just the modem. It worked. No more issues on mine.
I can't root hers(she won't let me), and I know that will fix it by flashing the modem only.
So, sorry for long post, but that is where I'm at. I'm stumped, unless maybe just using Odin to flash the update all over again (like that will happen, she don't like it when I play with her phone).
Sent from my SGH-T999 using XDA Premium 4 mobile app

S3 no texts or calls

I recently started having an issue with my S3. I cant recieve calls or text messages. I dont use google voice, and have done the ## codes to no avail. I contacted sprint and they told me there might be an outage but my room mates also on sprint have no issues. Any suggestions?
Thanks!
Dimitri
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

DJ29Joesph said:
I recently started having an issue with my S3. I cant recieve calls or text messages. I dont use google voice, and have done the ## codes to no avail. I contacted sprint and they told me there might be an outage but my room mates also on sprint have no issues. Any suggestions?
Thanks!
Dimitri
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
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Click to collapse
Look in settings/more/about device/device status and scroll down to see your IMEI and make sure you have 15 digits. I know in the past some have lost this going from aosp/aokp back to TW.
Sent from my Wicked GS3

I have stock rom, and I have all 15 digits. Phone has been never rooted.
Dimitri

Find out if you are on the most recent prl version and if you are then I would tell Verizon you want a replacement because maybe you have a bad radio or something along those lines .
Sent from my Wicked GS3

Signal dropping constantly

So my mom has this phone, and me and my sister have HTC ones. Our phones work fine at home, and we just got Lte coverage a few days ago, so that's been nice. However, my mom's phone recently has been dropping basically every call no matter where she is or how much service it says she has. The signal bars show a red x, and usually given time the service will come back, but sometimes it takes a restart. I've tried updating profile and prl, and the best the people at the sprint store could do was tell me that there is supposed to be a software update coming to fix it. The phone is completely stock. It doesn't seem like the network cause the other phones work fine. Has anyone else had this issue? Any ideas on what we could try?

TriBeard said:
So my mom has this phone, and me and my sister have HTC ones. Our phones work fine at home, and we just got Lte coverage a few days ago, so that's been nice. However, my mom's phone recently has been dropping basically every call no matter where she is or how much service it says she has. The signal bars show a red x, and usually given time the service will come back, but sometimes it takes a restart. I've tried updating profile and prl, and the best the people at the sprint store could do was tell me that there is supposed to be a software update coming to fix it. The phone is completely stock. It doesn't seem like the network cause the other phones work fine. Has anyone else had this issue? Any ideas on what we could try?
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You must have weak LTE signal. Go to Settings>More>Mobile Networks and tick it to CDMA. If she wants LTE she'll have to do this manually.
Sorry but it's just the way this phone is.
Sent from my LG-LS970 using XDA Premium 4 mobile app

engine95 said:
You must have weak LTE signal. Go to Settings>More>Mobile Networks and tick it to CDMA. If she wants LTE she'll have to do this manually.
Sorry but it's just the way this phone is.
Sent from my LG-LS970 using XDA Premium 4 mobile app
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I'll give that a try and see how it works. Why does this phone have an issue with it and the others don't seem to?

TriBeard said:
I'll give that a try and see how it works. Why does this phone have an issue with it and the others don't seem to?
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It's just the way some phones are. My wife has the HTC One also, and she has to change hers too.
Sent from my LG-LS970 using XDA Premium 4 mobile app

Well, I changed the mode to CDMA only, but no dice. It doesn't make a difference. Any other suggestions?

TriBeard said:
Well, I changed the mode to CDMA only, but no dice. It doesn't make a difference. Any other suggestions?
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You can try to flash the ZVC radio from here. http://forum.xda-developers.com/showthread.php?t=2230106 but you'd have to root/unlock.
Other option is to LGNPST in the same thread under "Additional info". That's about all I got.
Sent from my LG-LS970 using XDA Premium 4 mobile app