Hey all,
I could really use some advice. I live in North Carolina, my phone has worked just fine for over a year. Monday I went on a business trip to Dallas Texas and my phone won't connect to Voice or Data services at all. What can I do?
I tried turning airplane mode on and off, removing the battery, chatted with Sprint online, called the Support number. Sprint is NO help at all. They didn't outright tell me that my phone was broken, but practically did. I guess it just magically broke on the plane to Dallas??
Even in areas with good coverage, like my bars show good connection, I can't connect. I can hook to wifi just fine, but that is it. Sprint support told me that they can't even see where my phone has connected at all since I arrived in Texas.
Should I try flashing one of those PRLs from another thread? I'm not sure what to do. I assume that as is my phone will start working again when I get back to North Carolina though. I tried reflashing a "stock" rom and some of those "#" number calls, but none of them work since my phone isn't connected to any towers. Help!
Did u by chance try ##72786#? That's the hands free activation. Will turn ur phone off and should boot back up after a few seconds
Sent from my SPH-L710 using xda app-developers app
bigpappags3 said:
Did u by chance try ##72786#? That's the hands free activation. Will turn ur phone off and should boot back up after a few seconds
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
That is what is so strange, I can dial that number, even from a stock rom, and my phone doesn't do anything, it just sits on "dialing" then makes the hang up noise after 15 or so seconds.
That's definitely weird! I'm from this area so I know it's not the water...lol. Have u taken to an actual sprint store?
Sent from my SPH-L710 using xda app-developers app
bigpappags3 said:
That's definitely weird! I'm from this area so I know it's not the water...lol. Have u taken to an actual sprint store?
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Not yet, since I'm here on business I don't have much time to do that, but honestly I don't think they would be able to do much more than the support person over the phone did. I'd have to unroot it and all of that before bringing it in, the folks in the store would try those ## type calls, wipe my phone and reset it, then probably tell me my phone is broken and try to sell me another phone, especially since I am eligible for an upgrade.
I don't want to actually buy a new phone until I get back to NC since I still think my phone will start working once I am back there, which would be just as confusing.
This is the same phone I brought here to Texas last October and it worked fine, so I don't know what exactly the issue could be.
Check ur messages
Sent from my SPH-L710 using xda app-developers app
If you are still having this issue I would suggest you try an app called Network Signal Refresher. It basicly updates your prl and profile by connecting you to the nearest tower
Sent from my SPH-L710 using XDA Premium 4 mobile app
Or try flashing another radio
Sent from my SPH-L710 using xda app-developers app
Spider_Pig27 said:
If you are still having this issue I would suggest you try an app called Network Signal Refresher. It basicly updates your prl and profile by connecting you to the nearest tower
Sent from my SPH-L710 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks, I gave this a try, but it doesn't look like it worked. Part of the issueI think even for PRL updates is that my phone won't connect to the towers. Like with a Stock Rom in the Sprint Zone you can get to that section where you can do a Profile update and all of that, it always fails with a connection error. I gave that error message to Sprint support but they couldn't do anything with it. I will keep trying it though now and then.
IDontKnowMang said:
Or try flashing another radio
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Is there a good updated guide for doing that? I did that on my EVO 4G, but never on the S3. I haven't looked yet but I will check into it this evening for sure.
They could be working on the towers in the area. When they did in my area, it showed I had bars but could not text or call. I would try flashing the 2 PRL, as it helped me get my phone working until they fixed it or in your case until you get Home. I can upload it if you need it.
------------------------
Sprint Galaxy S3
Stock - Whiplashh Rom - MIUI - Wicked Sensations
Hit that "Thanks" Button if I helped you!
Related
I talked to Sprint on their live chat about this, and of course they don't know anything.
I am only having bad service in one zip code, my home zip code. I get a notification saying the text failed to send, when it didn't - the other person got the message. My 4G speed is UNDER 1mbit. How do I address this issue with Sprint so the issue is resolved? According to the idiot on the live chat thing, he said there aren't any network issues.
Bump...
They probably are doing some tower improvement or network improvement in your area and the person you spoke with just didn't know. Heck, when I called in about the OTA update, they told me 2.3.4 is the newest version available
Sent from my SPH-D710 using xda premium
JohnCorleone said:
They probably are doing some tower improvement or network improvement in your area and the person you spoke with just didn't know. Heck, when I called in about the OTA update, they told me 2.3.4 is the newest version available
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Haha wow...maybe visiting a store in the area would help? Does the store have to be in my zip code?
I don't even know if it's a service issue because the messages send, I just get a notification saying the message failed to send...it's really weird.
agentfazexx said:
Haha wow...maybe visiting a store in the area would help? Does the store have to be in my zip code?
I don't even know if it's a service issue because the messages send, I just get a notification saying the message failed to send...it's really weird.
Click to expand...
Click to collapse
I know that I have had trouble for a whole day in SoCal before. I thought it was my setup so I Odin flashed back to stock, re-rooted, reflashed ROM only to find out it was a network issue. If you can go the day without it, I would see if its fixed tomorrow morning. If not, start totally fresh. If you Odin back to full stock and still have the problem, its pretty safe to say its the network
Sent from my Nexus S 4G using xda premium
JohnCorleone said:
I know that I have had trouble for a whole day in SoCal before. I thought it was my setup so I Odin flashed back to stock, re-rooted, reflashed ROM only to find out it was a network issue. If you can go the day without it, I would see if its fixed tomorrow morning. If not, start totally fresh. If you Odin back to full stock and still have the problem, its pretty safe to say its the network
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
It's been almost constant for a while, but again..only one location. Not sure how that could be ROM based.
agentfazexx said:
It's been almost constant for a while, but again..only one location. Not sure how that could be ROM based.
Click to expand...
Click to collapse
The one location leads me to believe it wouldn't be ROM based. That's why I suggested waiting it out for the day. I know that can be tough though
Sent from my SPH-D710 using xda premium
JohnCorleone said:
The one location leads me to believe it wouldn't be ROM based. That's why I suggested waiting it out for the day. I know that can be tough though
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
It's been a week.
It definitely sounds as though they're working in your area. Not that this will help get you better coverage but type in your zip on the map and perhaps see what they did or plan to do.
https://network.sprint.com/
.....
Just a side thought. Call CS & explain the issue & they may send you an airave. Got mine last week as I was having horrible service at my home, but it was just fine at my neighbors. Needless to say, no more dropped calls or missed texts.
Sent from my SPH-D710 using xda premium
skyline247 said:
Just a side thought. Call CS & explain the issue & they may send you an airave. Got mine last week as I was having horrible service at my home, but it was just fine at my neighbors. Needless to say, no more dropped calls or missed texts.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Yup, if its been a week, call in and ask for an Airrave. They will really research if the network is having issues before they offer one to you
Sent from my SPH-D710 using xda premium
Vegasden said:
It definitely sounds as though they're working in your area. Not that this will help get you better coverage but type in your zip on the map and perhaps see what they did or plan to do.
https://network.sprint.com/
.....
Click to expand...
Click to collapse
Not so sure. I don't see anything current going on. And would they really leave their service in a degraded state for weeks on end for network upgrades?
I have suddenly been having problems with my 3g. I look at the symbol in the status bar and it will upload but it will not download. It's almost like the code is stuck in a loop. It will randomly start to work again for awhile and then act up later. I have wiped dalvik, cache, and I even reflashed my ROM (FREE GS3). I updated profile and PRL. That was even a problem because I would get an error since it wouldn't download. Before I flash back to stock and call sprint, does anybody have any ideas? One other note. I have driven through LTE areas and both downloads and uploads work with no problem.
Sent from my SPH-L710 using xda app-developers app
Have you tried going back to complete stock unroofed.
Sent from my SPH-L710 using Tapatalk 2
Not yet. I'm trying to see what else I can do first
Sent from my SPH-L710 using xda app-developers app
Before reflashing call Sprint and see if they are doing tower improvements, this can cause that when they are working in things
I'm going to flash stock and unroot to see if that helps. I work 75 miles from my house and have experienced the problem at homd and at work so I'm pretty sure it's not a tower issue.
Sent from my SPH-L710 using xda app-developers app
ReppinTheSouth said:
I'm going to flash stock and unroot to see if that helps. I work 75 miles from my house and have experienced the problem at homd and at work so I'm pretty sure it's not a tower issue.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Try updating PRL and Profile then restart the phone? That may help, I mean if it does then you just saved like an hour of resetting and restoring. If it doesn't then you just wasted maybe 2 minutes.
porshce2 said:
Try updating PRL and Profile then restart the phone? That may help, I mean if it does then you just saved like an hour of resetting and restoring. If it doesn't then you just wasted maybe 2 minutes.
Click to expand...
Click to collapse
I've tried this with the exception of rebooting my phone right afterwards. I just updated my PRL but I could not update my profile. I got an error. I'm running out of options
I appreciate everybody's help though.
ReppinTheSouth said:
I've tried this with the exception of rebooting my phone right afterwards. I just updated my PRL but I could not update my profile. I got an error. I'm running out of options
I appreciate everybody's help though.
Click to expand...
Click to collapse
This happens to my wife all the time on her evo lte, trying again 15 to 20 minutes later usually fixes it so she can update profile and prl
Sprint GS3 FAQ THREAD
Happens to me when I shut off data for any length of time....I just reboot...and it works fine
I called Sprint and they couldn't fix it. I switched the network mode to CDMA from CDMA/LTE and it worked flawlessly. I don't know what that means but something told me my LTE and 3G weren't playing nicely. Whenever I go through a 4G area, it works to perfection. Then I get back in a 3G area and back to the same old thing.
I forgot to mention I flashed to stock unrooted and it seemed to function better but the problem still existed.
ReppinTheSouth said:
I called Sprint and they couldn't fix it. I switched the network mode to CDMA from CDMA/LTE and it worked flawlessly. I don't know what that means but something told me my LTE and 3G weren't playing nicely. Whenever I go through a 4G area, it works to perfection. Then I get back in a 3G area and back to the same old thing.
I forgot to mention I flashed to stock unrooted and it seemed to function better but the problem still existed.
Click to expand...
Click to collapse
I have the same problem I have no idea what to do. I have a custom ROM the only way I get it to work is when I toggle Data on and off really fast. I didn't try the CDMA only though. Either way it's no excuse why our phone's are acting like this.
There was a DATA_HANDOFF.ZIP floating around somewhere....it was made for AOSP but if you make a backup and flash it, it might do some good
I had the same problem. In your phone key pad enter ##72786#. Its going to do hands free activation, prl update, profile update, firmware update (at that point you can cancel)
Sent from my SPH-L710 using xda premium
ReppinTheSouth said:
I called Sprint and they couldn't fix it. I switched the network mode to CDMA from CDMA/LTE and it worked flawlessly. I don't know what that means but something told me my LTE and 3G weren't playing nicely. Whenever I go through a 4G area, it works to perfection. Then I get back in a 3G area and back to the same old thing.
I forgot to mention I flashed to stock unrooted and it seemed to function better but the problem still existed.
Click to expand...
Click to collapse
Same thing started happening to me a couple weeks ago. Tried everything. Only "fix" was setting network to CDMA only. Frustrating.
Sent from my SPH-L710 using xda app-developers app
Im a little confused and im wondering if someone can help me out or if someone is going through the same thing i am.... :crying::crying::crying:
So i just got a Galaxy Note 2 from my fathers friend at work and i am wondering is this considered when they say being a blocked IMEI cause its a little confusing...
So I have T-Mobile and i received the Note 2 it is not rooted or anything and the IMEI matches the same in the "About Device" and in the back behind the battery so anyways i go and pop my micro sim card in and notice right away it gets no service it just has a circle with a horizontal line accross like seen on the pics and the lock screen just says "Searching".. i go into mobile networks and try to manually select the T-mobile network and it just gets stuck on "Registering to T-Mobile" then i get an error in my notifications that says "No Service Selected Network (T-Mobile) not available" so right away im assuming that the IMEI must be bad so i call T-Mobile give them the IMEI and they tell me its NOT blocked so now it gets confusing.
while i was still messing with it i decided to turn ON wi-fi and all of a sudden the wi-fi calling feature turns on and viola! the circle with the horizontal line changes to empty service bars and in the notifications dropdown it now says T-Mobile so i go on and make a call IT WORKS! send a text IT WORKS receive calls and texts ALSO WORK! now isnt that wierd?
what do you guys think might be wrong with the phone is the IMEI really blocked but if it is will i be able to make calls and send and receive texts i dont understand please some one help me any advice will be appreciated.. :fingers-crossed:
Thanks (here are pics of screen shots)
Try switching the phone to 2g only ! *#*#4636#*#*.
MIGHT BE signal problem in your area
Sent from my iPad using Tapatalk HD
I actually tried that and it dont work..... but now something wierd happened... it start working good In certain areas and then it cuts off
Sent from my SGH-T889 using xda premium
Try calling tmobile with a differnt phone.
Sent from my SGH-T889 using xda app-developers app
Generally, when your IMEI is blocked, you'll have bars and even data. Your phone just won't work. So I doubt it's that. The fact that WiFi calling works tells me that the SIM reader works. Do you know if the phone was taken apart? Maybe the antenna is messed up. Id just try going somewhere else to use your phone and try.
Possibly root and flash different modem?
Sent from my SGH-T889 using xda app-developers app
You_got_owned123 said:
Generally, when your IMEI is blocked, you'll have bars and even data. Your phone just won't work. So I doubt it's that. The fact that WiFi calling works tells me that the SIM reader works. Do you know if the phone was taken apart? Maybe the antenna is messed up. Id just try going somewhere else to use your phone and try.
Possibly root and flash different modem?
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
The sim card reader does work cause sometimes out of the blues the phone will register on the network and im able to use it fully as it should and then it goes back to having the little circle with a line accross it.... today it behaved preety good it gave me a good amount of time of usage but it would still randomly cut off and come back on..... as far as being opened im starting to think it maybe was opened or something cause it doesnt have the "VOID" sticker on the screw in the back like it should..... and maybe what u said about flashing a different modem how can I check what modem I have now?? Cause the phone was rooted and had a custom rom but I restored it back to stock with Odin not sure if doing that will restore the stock modem or not.
Thanks for all your help :thumbup:
Sent from my SGH-T889 using xda premium
DROID_ROCKS_IFONE said:
The sim card reader does work cause sometimes out of the blues the phone will register on the network and im able to use it fully as it should and then it goes back to having the little circle with a line accross it.... today it behaved preety good it gave me a good amount of time of usage but it would still randomly cut off and come back on..... as far as being opened im starting to think it maybe was opened or something cause it doesnt have the "VOID" sticker on the screw in the back like it should..... and maybe what u said about flashing a different modem how can I check what modem I have now?? Cause the phone was rooted and had a custom rom but I restored it back to stock with Odin not sure if doing that will restore the stock modem or not.
Thanks for all your help :thumbup:
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
I don't think there actually is a void sticker.. When I opened mine up, I didn't find one . I could have just over looked it possibly. Just try flashing JediM14. Comes with everything you need much better than stock. I'm thinking maybe tmobile is working on your area so you have intermittent service. Could be anything. I'll try to help you look into it. The sticky for the modem, ,facotry img and such is in android development. I think the sticky thread is in top three. It's obvious
Sent from my SGH-T889 using xda app-developers app
When you odin flashed back to stock did you then run all available ota's?
Sent from my SGH-T889 using xda premium
moto211 said:
When you odin flashed back to stock did you then run all available ota's?
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Yea I tried that and it said there was no available updates.... im currently running build JZO54K.T889UVBMB4 is that the latest one??
Sent from my SGH-T889 using xda premium
You_got_owned123 said:
Just try flashing JediM14. Comes with everything you need much better than stock. I'm thinking maybe tmobile is working on your area so you have intermittent service. Could be anything. I'll try to help you look into it. The sticky for the modem, ,facotry img and such is in android development.
Click to expand...
Click to collapse
Does that rom JediM14 flash a different modem when I flash it..... and ive heard about the canadian T889v modem will that work on my phone? Excuse the noob question im not that experienced in this so dont wanna brick my phone or anything
Sent from my SGH-T889 using xda premium
DROID_ROCKS_IFONE said:
Does that rom JediM14 flash a different modem when I flash it..... and ive heard about the canadian T889v modem will that work on my phone? Excuse the noob question im not that experienced in this so dont wanna brick my phone or anything
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
im having same issue but i can actually make calls and get text, the data side isnt working , sometimes it kicks in but its more on no data than on
im calling for a replacement tomorrow this was a replacement from a bad usb port phone i sent 2 days ago , tried everything and i know its not network cuz everyone in my house has t mobile . hope you figure it out as i gave up
JediM14 comes with the new MD1 firmware. Everything is for Tmobile. During installation, I think aroma gives you options for modem..not completely sure . but if you have tmobile, I'd stick with tmobile modem. Does anyone else have tmobile at your house you can compare signal to?
Sent from my SGH-T889 using xda app-developers app
JediM14 comes with the new MD1 firmware. Everything is for Tmobile. During installation, I think aroma gives you options for modem..not completely sure . but if you have tmobile, I'd stick with tmobile modem. Does anyone else have tmobile at your house you can compare signal to?
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
I actually just updated to the OTA MD1 update and still the same and my wife has T-Mobile aswell she has an iphone 5 and she never looses service here, not too mention we get LTE already in our area but she always has full or almost full bars, as for me as im typing this now this is what mines looks like but yet yesterday in the night I was getting service and 4g LTE
Im starting to think maybe its a hardware problem with my cellular antenna cause my wi-fi antenna works just perfect or what else might it be?
Sent from my SGH-T889 using xda premium
As long as you're stock and unrooted, you might be able to get a warranty replacement. I know you're not the original owner but it really depends on the rep that you get on the phone. If you get the right rep they'll warranty it based on the fact that no matter who originally purchased the phone, there's no way it could be more than a year old. Or, if you have the premium handset protection, you should be able to get it covered under the extended warranty that it offers.
Sent from my SGH-T889 using xda premium
Call Tmobile and tell them your situation. They'll reset your connection to the towers and it might help. They've done that for me. Just ask for like a connection reset. Even better if you just told them what's happening.
Sent from my SGH-T889 using xda app-developers app
Could be antena problem. Had that happen to me with my skyrocket. The one end was not connecting to the right place. Somebody accidentally cut it off when I had the speaker fixed.
droidbabyxda said:
Could be antena problem. Had that happen to me with my skyrocket. The one end was not connecting to the right place. Somebody accidentally cut it off when I had the speaker fixed.
Click to expand...
Click to collapse
Could be this. I bought a replacement loudspeaker that was apparently for the T889 (which it wasn't)..[Most loudspeaker modules that say they are for the T889 are missing the third contact.] It was a missing a antenna contact which totally killed my reception. Try to take it apart and look at the loudspeaker. There should be three white tab looking things on the module itself. If there's only two, then that's most likely the problem.
I am recently having problems with my galaxy note 2, i have service everywhere i go, but for some reason i cannot receive phone calls, i have tried doing a factory reset and everything, seems to help for a day or so, i was on Macks rom and i decided to go back to stock, and ever since then i cant get phone calls, i can get text messages with no delay, just no phone calls from anyone but i can call people just fine. has anyone ever had this issue?
PLEASE HELP!
Android_Fan12 said:
I am recently having problems with my galaxy note 2, i have service everywhere i go, but for some reason i cannot receive phone calls, i have tried doing a factory reset and everything, seems to help for a day or so, i was on Macks rom and i decided to go back to stock, and ever since then i cant get phone calls, i can get text messages with no delay, just no phone calls from anyone but i can call people just fine. has anyone ever had this issue?
PLEASE HELP!
Click to expand...
Click to collapse
Did you check your mobile network settings? Making sure that its not accidentally on Global?
Sent from my SPH-L900 using Tapatalk 4
Android_Fan12 said:
I am recently having problems with my galaxy note 2, i have service everywhere i go, but for some reason i cannot receive phone calls, i have tried doing a factory reset and everything, seems to help for a day or so, i was on Macks rom and i decided to go back to stock, and ever since then i cant get phone calls, i can get text messages with no delay, just no phone calls from anyone but i can call people just fine. has anyone ever had this issue?
PLEASE HELP!
Click to expand...
Click to collapse
Sounds like it could be network vision. I'm a tech for sprint and there have been lots of customers in my area that can't receive phone calls. Flash the return to stock Rom and if it is still doing it then take it to a service center. If they determine it's a network issue then you're SOL.
Sent from my SPH-L900 using Tapatalk 4
Android_Fan12 said:
I am recently having problems with my galaxy note 2, i have service everywhere i go, but for some reason i cannot receive phone calls, i have tried doing a factory reset and everything, seems to help for a day or so, i was on Macks rom and i decided to go back to stock, and ever since then i cant get phone calls, i can get text messages with no delay, just no phone calls from anyone but i can call people just fine. has anyone ever had this issue?
PLEASE HELP!
Click to expand...
Click to collapse
Your not the only one, There seems to be issues some of every were right now, I get error 34 when trying to1 send text at least 5times before it gos through, and now my phone dos not ring in certain parts of my home, this all started for me on Monday.
uToTMeH8 said:
Sounds like it could be network vision. I'm a tech for sprint and there have been lots of customers in my area that can't receive phone calls. Flash the return to stock Rom and if it is still doing it then take it to a service center. If they determine it's a network issue then you're SOL.
Sent from my SPH-L900 using Tapatalk 4
Click to expand...
Click to collapse
I really think it is a network issue...to many people from different parts of the country are complaining about the same issues..
I started resending out 55015 PRL to people I end up taking escalations from because there phones used to work and then they stopped and 90% of the time its because of a SMR change on there local towers voice/1x service. That 800 is nice when your able yo properly connect.
Sent from my SPH-L900 using xda app-developers app
xKrisx said:
I started resending out 55015 PRL to people I end up taking escalations from because there phones used to work and then they stopped and 90% of the time its because of a SMR change on there local towers voice/1x service. That 800 is nice when your able yo properly connect.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Sending out 55015 to people? How?
Sent from my SPH-L900 using xda app-developers app
Nifty little tool we use for manually provisioning devices and pulling vitals from your phone over the air.
Sent from my SPH-L900 using xda app-developers app
xKrisx said:
Nifty little tool we use for manually provisioning devices and pulling vitals from your phone over the air.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
I mean how do you do it? You work for sprint or something?? I want to get off this stupid 2000 PRL myself but never took the time to flash a custom recovery just to do so.
Sent from my SPH-L900 using xda app-developers app
Yes I work for sprint. And the bad thing is. I can update anyone's PRL but it will change back on the next scheduled network sync. So I have a list of PTNs I have to check weekly to verify if they rolled back to 20000 or 20001.
Sent from my SPH-L900 using xda app-developers app
xKrisx said:
Yes I work for sprint. And the bad thing is. I can update anyone's PRL but it will change back on the next scheduled network sync. So I have a list of PTNs I have to check weekly to verify if they rolled back to 20000 or 20001.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
So what if I flash it instead, will it change on the next scheduled sync?
Sent from my SPH-L900 using xda app-developers app
Yes. Unless you disable something lol. I can't for the life of me remember what though.
Sent from my SPH-L900 using xda app-developers app
xKrisx said:
Yes. Unless you disable something lol. I can't for the life of me remember what though.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
So what would you recommend as the best course of action? Staying on 55015 unless you notice you aren't receiving calls sometimes? Come to think of it I think I did get a voicemail once without the phone ringing... but other than that once, it seems like 55015 has been better than 2000, at least in terms of holding a data signal.
Depends on your area and your service. If 20000 doesn't work and 55015 does, then stick with it. As for calls rolling directly to VM and your phone isn't broke lol, it more then likely is a hickup in the network. You should see some of the network Trams I see on my end.
Sent from my SPH-L900 using xda app-developers app
xKrisx said:
Depends on your area and your service. If 20000 doesn't work and 55015 does, then stick with it. As for calls rolling directly to VM and your phone isn't broke lol, it more then likely is a hickup in the network. You should see some of the network Trams I see on my end.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
So I noticed you work for Sprint. I'm running a custom prl on my note 2 that prioritizes 800 smr. Most of the time I fail to connect, but not always. I am an active member at s4gru.com, a Sprint forum, and many people with note 2's are experiencing the same connection problems with smr. My wisdom for you is if Sprint, internally, has diagnosed the problem with the note 2's and 800 smr. Obviously Sprint knows something is up or they wouldn't have pushed the 2000 prl.
Sent from my SPH-L900 using Tapatalk
homerunking1221 said:
So I noticed you work for Sprint. I'm running a custom prl on my note 2 that prioritizes 800 smr. Most of the time I fail to connect, but not always. I am an active member at s4gru.com, a Sprint forum, and many people with note 2's are experiencing the same connection problems with smr. My wisdom for you is if Sprint, internally, has diagnosed the problem with the note 2's and 800 smr. Obviously Sprint knows something is up or they wouldn't have pushed the 2000 prl.
Sent from my SPH-L900 using Tapatalk
Click to expand...
Click to collapse
The reason I push out non standard PRLs are for instances were I have a customer who is not getting service at all or is getting extremely poor voice service. As for s4gru.com, that is not a sprint affiliated web site. It is a community blog that is not moderated nor updated by sprint. It is true that some N2 users in specific markets experience issues with 800 SMR bands enabled but I personally have not had an issue with it.
Sent from my SPH-L900 using xda app-developers app
xKrisx said:
The reason I push out non standard PRLs are for instances were I have a customer who is not getting service at all or is getting extremely poor voice service. As for s4gru.com, that is not a sprint affiliated web site. It is a community blog that is not moderated nor updated by sprint. It is true that some N2 users in specific markets experience issues with 800 SMR bands enabled but I personally have not had an issue with it.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
What Rom and radio are you running if you don't mind me asking?
Sent from my SPH-L900 using Tapatalk
L900VPAMC2 Stock Rooted with a DPI change. But I have been running 55015 the entire time even before I rooted. Erickson has been working on the issue for some time but driver updates for the Note 2 are needed for the patch to work and as far as I can tell Sammy hasn't done that yet.
But for most people I deal with, having to power cycle your phone occasionally is a hell of a lot better then no service at all.
Sent from my SPH-L900 using xda app-developers app
So my mom has this phone, and me and my sister have HTC ones. Our phones work fine at home, and we just got Lte coverage a few days ago, so that's been nice. However, my mom's phone recently has been dropping basically every call no matter where she is or how much service it says she has. The signal bars show a red x, and usually given time the service will come back, but sometimes it takes a restart. I've tried updating profile and prl, and the best the people at the sprint store could do was tell me that there is supposed to be a software update coming to fix it. The phone is completely stock. It doesn't seem like the network cause the other phones work fine. Has anyone else had this issue? Any ideas on what we could try?
TriBeard said:
So my mom has this phone, and me and my sister have HTC ones. Our phones work fine at home, and we just got Lte coverage a few days ago, so that's been nice. However, my mom's phone recently has been dropping basically every call no matter where she is or how much service it says she has. The signal bars show a red x, and usually given time the service will come back, but sometimes it takes a restart. I've tried updating profile and prl, and the best the people at the sprint store could do was tell me that there is supposed to be a software update coming to fix it. The phone is completely stock. It doesn't seem like the network cause the other phones work fine. Has anyone else had this issue? Any ideas on what we could try?
Click to expand...
Click to collapse
You must have weak LTE signal. Go to Settings>More>Mobile Networks and tick it to CDMA. If she wants LTE she'll have to do this manually.
Sorry but it's just the way this phone is.
Sent from my LG-LS970 using XDA Premium 4 mobile app
engine95 said:
You must have weak LTE signal. Go to Settings>More>Mobile Networks and tick it to CDMA. If she wants LTE she'll have to do this manually.
Sorry but it's just the way this phone is.
Sent from my LG-LS970 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'll give that a try and see how it works. Why does this phone have an issue with it and the others don't seem to?
TriBeard said:
I'll give that a try and see how it works. Why does this phone have an issue with it and the others don't seem to?
Click to expand...
Click to collapse
It's just the way some phones are. My wife has the HTC One also, and she has to change hers too.
Sent from my LG-LS970 using XDA Premium 4 mobile app
Well, I changed the mode to CDMA only, but no dice. It doesn't make a difference. Any other suggestions?
TriBeard said:
Well, I changed the mode to CDMA only, but no dice. It doesn't make a difference. Any other suggestions?
Click to expand...
Click to collapse
You can try to flash the ZVC radio from here. http://forum.xda-developers.com/showthread.php?t=2230106 but you'd have to root/unlock.
Other option is to LGNPST in the same thread under "Additional info". That's about all I got.
Sent from my LG-LS970 using XDA Premium 4 mobile app