So my mom has this phone, and me and my sister have HTC ones. Our phones work fine at home, and we just got Lte coverage a few days ago, so that's been nice. However, my mom's phone recently has been dropping basically every call no matter where she is or how much service it says she has. The signal bars show a red x, and usually given time the service will come back, but sometimes it takes a restart. I've tried updating profile and prl, and the best the people at the sprint store could do was tell me that there is supposed to be a software update coming to fix it. The phone is completely stock. It doesn't seem like the network cause the other phones work fine. Has anyone else had this issue? Any ideas on what we could try?
TriBeard said:
So my mom has this phone, and me and my sister have HTC ones. Our phones work fine at home, and we just got Lte coverage a few days ago, so that's been nice. However, my mom's phone recently has been dropping basically every call no matter where she is or how much service it says she has. The signal bars show a red x, and usually given time the service will come back, but sometimes it takes a restart. I've tried updating profile and prl, and the best the people at the sprint store could do was tell me that there is supposed to be a software update coming to fix it. The phone is completely stock. It doesn't seem like the network cause the other phones work fine. Has anyone else had this issue? Any ideas on what we could try?
Click to expand...
Click to collapse
You must have weak LTE signal. Go to Settings>More>Mobile Networks and tick it to CDMA. If she wants LTE she'll have to do this manually.
Sorry but it's just the way this phone is.
Sent from my LG-LS970 using XDA Premium 4 mobile app
engine95 said:
You must have weak LTE signal. Go to Settings>More>Mobile Networks and tick it to CDMA. If she wants LTE she'll have to do this manually.
Sorry but it's just the way this phone is.
Sent from my LG-LS970 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'll give that a try and see how it works. Why does this phone have an issue with it and the others don't seem to?
TriBeard said:
I'll give that a try and see how it works. Why does this phone have an issue with it and the others don't seem to?
Click to expand...
Click to collapse
It's just the way some phones are. My wife has the HTC One also, and she has to change hers too.
Sent from my LG-LS970 using XDA Premium 4 mobile app
Well, I changed the mode to CDMA only, but no dice. It doesn't make a difference. Any other suggestions?
TriBeard said:
Well, I changed the mode to CDMA only, but no dice. It doesn't make a difference. Any other suggestions?
Click to expand...
Click to collapse
You can try to flash the ZVC radio from here. http://forum.xda-developers.com/showthread.php?t=2230106 but you'd have to root/unlock.
Other option is to LGNPST in the same thread under "Additional info". That's about all I got.
Sent from my LG-LS970 using XDA Premium 4 mobile app
Related
Anyone else having issues with their device being stuck in 2g (EDGE)?
oopewan said:
Anyone else having issues with their device being stuck in 2g (EDGE)?
Click to expand...
Click to collapse
Im fine here in Houston. Do you have another phone you can test with?
Might also be helpful if the mention what rom you are on to help identify the cause
Sent from my SGH-T889 using xda app-developers app
I think it's T-Mobile.
Sent from my SGH-T889 using xda premium
xxjrsmith3xx said:
I think it's T-Mobile.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Working normally up here in Tennessee.
oopewan said:
Anyone else having issues with their device being stuck in 2g (EDGE)?
Click to expand...
Click to collapse
I had similar issue turn off/on your mobile data and airplane mode.
Worked for me
rahilkalim said:
Im fine here in Houston. Do you have another phone you can test with?
Might also be helpful if the mention what rom you are on to help identify the cause
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Ive had really crappy service in houston over the last couple days. Been having to just keep wifi on because nothing wants to load properly on regular data.
Sent from my SGH-T889
mgioia2 said:
Ive had really crappy service in houston over the last couple days. Been having to just keep wifi on because nothing wants to load properly on regular data.
Sent from my SGH-T889
Click to expand...
Click to collapse
Same here, Houston coverage has been bad for the past week or so. In my house where I used to get like three bars on 4g, now I only get edge. Don't know what's happening here, could it be the refarming thing they got going on?
Sent from my SGH-T889 using xda premium
I hope thats what it is. My download speed hasnt been too bad, 8-10 usually but the upload has been horrible, .3-.5 typically. But compared to the 15+ download and 2-3 upload I got the first couple weeks with the phone its noticable. The biggest problem though is that it seems to randomly just not be connected or want to connect to the net.
Sent from my SGH-T889
i have absolutely abysmal 4g speed around where i live (south san francisco, says its on 4g, geting about 30 kbps down). If i turn on pandora in my car it'll sometimes refuse to play and when I drive to an area where I know there's good 4g speeds, it still doesnt play. The phone says its on 4g but the down/up stream lights never blink, so I have to switch off and on my mobile data to get it working again.
Another incident was a similar issue, but instead it didnt have the 4g icon at all, it wasnt even on edge! All I had in the notifications bar was my battery and the t-mo signal. In this case I had to restart the phone.
I have suddenly been having problems with my 3g. I look at the symbol in the status bar and it will upload but it will not download. It's almost like the code is stuck in a loop. It will randomly start to work again for awhile and then act up later. I have wiped dalvik, cache, and I even reflashed my ROM (FREE GS3). I updated profile and PRL. That was even a problem because I would get an error since it wouldn't download. Before I flash back to stock and call sprint, does anybody have any ideas? One other note. I have driven through LTE areas and both downloads and uploads work with no problem.
Sent from my SPH-L710 using xda app-developers app
Have you tried going back to complete stock unroofed.
Sent from my SPH-L710 using Tapatalk 2
Not yet. I'm trying to see what else I can do first
Sent from my SPH-L710 using xda app-developers app
Before reflashing call Sprint and see if they are doing tower improvements, this can cause that when they are working in things
I'm going to flash stock and unroot to see if that helps. I work 75 miles from my house and have experienced the problem at homd and at work so I'm pretty sure it's not a tower issue.
Sent from my SPH-L710 using xda app-developers app
ReppinTheSouth said:
I'm going to flash stock and unroot to see if that helps. I work 75 miles from my house and have experienced the problem at homd and at work so I'm pretty sure it's not a tower issue.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Try updating PRL and Profile then restart the phone? That may help, I mean if it does then you just saved like an hour of resetting and restoring. If it doesn't then you just wasted maybe 2 minutes.
porshce2 said:
Try updating PRL and Profile then restart the phone? That may help, I mean if it does then you just saved like an hour of resetting and restoring. If it doesn't then you just wasted maybe 2 minutes.
Click to expand...
Click to collapse
I've tried this with the exception of rebooting my phone right afterwards. I just updated my PRL but I could not update my profile. I got an error. I'm running out of options
I appreciate everybody's help though.
ReppinTheSouth said:
I've tried this with the exception of rebooting my phone right afterwards. I just updated my PRL but I could not update my profile. I got an error. I'm running out of options
I appreciate everybody's help though.
Click to expand...
Click to collapse
This happens to my wife all the time on her evo lte, trying again 15 to 20 minutes later usually fixes it so she can update profile and prl
Sprint GS3 FAQ THREAD
Happens to me when I shut off data for any length of time....I just reboot...and it works fine
I called Sprint and they couldn't fix it. I switched the network mode to CDMA from CDMA/LTE and it worked flawlessly. I don't know what that means but something told me my LTE and 3G weren't playing nicely. Whenever I go through a 4G area, it works to perfection. Then I get back in a 3G area and back to the same old thing.
I forgot to mention I flashed to stock unrooted and it seemed to function better but the problem still existed.
ReppinTheSouth said:
I called Sprint and they couldn't fix it. I switched the network mode to CDMA from CDMA/LTE and it worked flawlessly. I don't know what that means but something told me my LTE and 3G weren't playing nicely. Whenever I go through a 4G area, it works to perfection. Then I get back in a 3G area and back to the same old thing.
I forgot to mention I flashed to stock unrooted and it seemed to function better but the problem still existed.
Click to expand...
Click to collapse
I have the same problem I have no idea what to do. I have a custom ROM the only way I get it to work is when I toggle Data on and off really fast. I didn't try the CDMA only though. Either way it's no excuse why our phone's are acting like this.
There was a DATA_HANDOFF.ZIP floating around somewhere....it was made for AOSP but if you make a backup and flash it, it might do some good
I had the same problem. In your phone key pad enter ##72786#. Its going to do hands free activation, prl update, profile update, firmware update (at that point you can cancel)
Sent from my SPH-L710 using xda premium
ReppinTheSouth said:
I called Sprint and they couldn't fix it. I switched the network mode to CDMA from CDMA/LTE and it worked flawlessly. I don't know what that means but something told me my LTE and 3G weren't playing nicely. Whenever I go through a 4G area, it works to perfection. Then I get back in a 3G area and back to the same old thing.
I forgot to mention I flashed to stock unrooted and it seemed to function better but the problem still existed.
Click to expand...
Click to collapse
Same thing started happening to me a couple weeks ago. Tried everything. Only "fix" was setting network to CDMA only. Frustrating.
Sent from my SPH-L710 using xda app-developers app
has anyone had the issue where their phone won't connect back to 3g data?
when I reboot my phone 3g will work until wifi kicks in. after I turn wifi off 3g comes back, I can call and text but will not download any data.
I have tried Odin back to stock. wiped everything including recovery. I have tried flashing every combination of modems and kernels. all same.
however one thing I will note. I have not been able to get a successful modem flashed in Odin. it keeps failing. so I flash in twrp.
I also wiped the activation data via ##732# or something like that. had sprint reactivate my phone too..
perhaps someone could shed some light on this?
-Wizzle
I just got my Note 2 like 5 days ago and mine does the same thing. Its very annoying and its gonna be exchanged today for that and other reasons.
Sent from my SCH-I535 using xda premium
hmm. I wonder if it's network related..
is your phone stock?
-Wizzle
Okay here is the skinny. It is network related. My wife's stock s3 does the same thing. If you are in an area without lte and your phone under mobile settings is selected to lte/evdo/cdma it will connect to ephrd13. Which is enhanced 3g. When you come off wifi or a phone call sometime it will not reconnect. You can toggle data a few times and it will reconnect.
To solve this issue, under mobile settings I select evdo only setting being that I do not have lte in my area. There is no change in speed between the 2 3g networks.
This info is from self diagnosing the rooted note 2, a stock photon, and a stock s3.
I have had sprint reset the phones as well as the ##data# trick.
Sent from my SPH-L900 using xda app-developers app
I had this problem as well.. Very annoying..
-TeaM VeNuM Like A Boss
-Galaxy Note II Edition
pongoface said:
Okay here is the skinny. It is network related. My wife's stock s3 does the same thing. If you are in an area without lte and your phone under mobile settings is selected to lte/evdo/cdma it will connect to ephrd13. Which is enhanced 3g. When you come off wifi or a phone call sometime it will not reconnect. You can toggle data a few times and it will reconnect.
To solve this issue, under mobile settings I select evdo only setting being that I do not have lte in my area. There is no change in speed between the 2 3g networks.
This info is from self diagnosing the rooted note 2, a stock photon, and a stock s3.
I have had sprint reset the phones as well as the ##data# trick.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
yeah I did the ## thing. however it came back. so someone from sprint called me to see if Iwas happy with the support and I told them I was still having data issues. He told me that he would put my ticket in priority and after an hour everything has been working better so far...
but we'll see
-Wizzle
Yes changing to evdo so far has helped alot. I really appreciate the info. Thank you.
Sent from my SCH-I535 using xda premium
musclehead84 said:
Yes changing to evdo so far has helped alot. I really appreciate the info. Thank you.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
I will try this as well. Thank you.
-Wizzle
When I say evdo only I meant cdma only. Ehrpd13 is the handshaking 3g for lte. Some areas have lte in the towers but no ehrpd13 so the lte is not turned on yet. Basically ehrpd13 and lte are like cookies and cream lol.
Sent from my SPH-L900 using xda app-developers app
pongoface said:
When I say evdo only I meant cdma only. Ehrpd13 is the handshaking 3g for lte. Some areas have lte in the towers but no ehrpd13 so the lte is not turned on yet. Basically ehrpd13 and lte are like cookies and cream lol.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
yeah I figured cdma. it works much better so far. but then I'll need to turn on lte eventually when you area gets it.
-Wizzle
wizzlewizzle said:
yeah I figured cdma. it works much better so far. but then I'll need to turn on lte eventually when you area gets it.
-Wizzle
Click to expand...
Click to collapse
The problem is my area does have it but at my house its very weak. My ohone wikl display 4g but it wont download anything untio it switches to 3g.
Sent from my SPH-L900 using xda premium
When the 4g network matures as it will the 4g will get better as the 3g.
You can always go to I think s4gru.com. That site shows when and where lte will become available. Plus they will be able to help you better there than xda.
As for sprint customer service, they are laughable at best. 4 people I spoke with didn't know what ehrpd13 was lol.
Sent from my SPH-L900 using xda app-developers app
musclehead84 said:
The problem is my area does have it but at my house its very weak. My ohone wikl display 4g but it wont download anything untio it switches to 3g.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
I hear ya. it's basically like not even having 4g.
-Wizzle
Hey all,
I could really use some advice. I live in North Carolina, my phone has worked just fine for over a year. Monday I went on a business trip to Dallas Texas and my phone won't connect to Voice or Data services at all. What can I do?
I tried turning airplane mode on and off, removing the battery, chatted with Sprint online, called the Support number. Sprint is NO help at all. They didn't outright tell me that my phone was broken, but practically did. I guess it just magically broke on the plane to Dallas??
Even in areas with good coverage, like my bars show good connection, I can't connect. I can hook to wifi just fine, but that is it. Sprint support told me that they can't even see where my phone has connected at all since I arrived in Texas.
Should I try flashing one of those PRLs from another thread? I'm not sure what to do. I assume that as is my phone will start working again when I get back to North Carolina though. I tried reflashing a "stock" rom and some of those "#" number calls, but none of them work since my phone isn't connected to any towers. Help!
Did u by chance try ##72786#? That's the hands free activation. Will turn ur phone off and should boot back up after a few seconds
Sent from my SPH-L710 using xda app-developers app
bigpappags3 said:
Did u by chance try ##72786#? That's the hands free activation. Will turn ur phone off and should boot back up after a few seconds
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
That is what is so strange, I can dial that number, even from a stock rom, and my phone doesn't do anything, it just sits on "dialing" then makes the hang up noise after 15 or so seconds.
That's definitely weird! I'm from this area so I know it's not the water...lol. Have u taken to an actual sprint store?
Sent from my SPH-L710 using xda app-developers app
bigpappags3 said:
That's definitely weird! I'm from this area so I know it's not the water...lol. Have u taken to an actual sprint store?
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Not yet, since I'm here on business I don't have much time to do that, but honestly I don't think they would be able to do much more than the support person over the phone did. I'd have to unroot it and all of that before bringing it in, the folks in the store would try those ## type calls, wipe my phone and reset it, then probably tell me my phone is broken and try to sell me another phone, especially since I am eligible for an upgrade.
I don't want to actually buy a new phone until I get back to NC since I still think my phone will start working once I am back there, which would be just as confusing.
This is the same phone I brought here to Texas last October and it worked fine, so I don't know what exactly the issue could be.
Check ur messages
Sent from my SPH-L710 using xda app-developers app
If you are still having this issue I would suggest you try an app called Network Signal Refresher. It basicly updates your prl and profile by connecting you to the nearest tower
Sent from my SPH-L710 using XDA Premium 4 mobile app
Or try flashing another radio
Sent from my SPH-L710 using xda app-developers app
Spider_Pig27 said:
If you are still having this issue I would suggest you try an app called Network Signal Refresher. It basicly updates your prl and profile by connecting you to the nearest tower
Sent from my SPH-L710 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks, I gave this a try, but it doesn't look like it worked. Part of the issueI think even for PRL updates is that my phone won't connect to the towers. Like with a Stock Rom in the Sprint Zone you can get to that section where you can do a Profile update and all of that, it always fails with a connection error. I gave that error message to Sprint support but they couldn't do anything with it. I will keep trying it though now and then.
IDontKnowMang said:
Or try flashing another radio
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Is there a good updated guide for doing that? I did that on my EVO 4G, but never on the S3. I haven't looked yet but I will check into it this evening for sure.
They could be working on the towers in the area. When they did in my area, it showed I had bars but could not text or call. I would try flashing the 2 PRL, as it helped me get my phone working until they fixed it or in your case until you get Home. I can upload it if you need it.
------------------------
Sprint Galaxy S3
Stock - Whiplashh Rom - MIUI - Wicked Sensations
Hit that "Thanks" Button if I helped you!
CM 11 nightlies (kitkat) are now available for download for the Sprint LG G2 LS980 from the cyanogen website.
Don't know how stable they are yet but gotta love having another rom to download and test!
http://download.cyanogenmod.org/?device=ls980
Known issues:
LTE/CDMA handoff
NFC ( can send files to another phone but can't read tags )
Google Hangouts video from front camera is flipped
Link to change log:
http://changelog.bbqdroid.org/#/ls980/next
In general g2 discussion a couple of people tried the first nightly and couldn't get it to boot
Sent from my LG-LS980 using xda app-developers app
Wowie! Official support? I'm quite surprised.
Yeah I can't even get that to flash and a lot of other people can't
Sent from my LG-LS980 using XDA Premium 4 mobile app
Up and running with philz custom cwm. http://forum.xda-developers.com/showthread.php?t=2554053
That's weird that's what I'm using
[edit] just saw there was an update to Philz, I'll try that
Sent from my LG-LS980 using XDA Premium 4 mobile app
kc3 said:
That's weird that's what I'm using
[edit] just saw there was an update to Philz, I'll try that
Sent from my LG-LS980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm using the Dec 4th version I think. Also I turned off loki support since we don't need it.
jsteelm said:
Up and running with philz custom cwm. http://forum.xda-developers.com/showthread.php?t=2554053
Click to expand...
Click to collapse
you get phone/3g data? I can only get LTE on it.
riggsandroid said:
you get phone/3g data? I can only get LTE on it.
Click to expand...
Click to collapse
Oh to have your problem haha. Yes I have 3g on it. Sprint hasn't finished updating the Raleigh area, so I get spotty LTE. In fact, due to their handoff bug, I only get lte for a few seconds before it switches back to 3g (on previous roms)
jsteelm said:
Oh to have your problem haha. Yes I have 3g on it. Sprint hasn't finished updating the Raleigh area, so I get spotty LTE. In fact, due to their handoff bug, I only get lte for a few seconds before it switches back to 3g (on previous roms)
Click to expand...
Click to collapse
interesting. i can't get calls or sms to work.
makes it pretty much useless to me.
i wonder what the deal is...
UPDATE
used the pa gapps mini modular package and i was good to go. got sms and 3g, etc.
after about 15 mins of using, i lose it.
weird...
riggsandroid said:
interesting. i can't get calls or sms to work.
makes it pretty much useless to me.
i wonder what the deal is...
Click to expand...
Click to collapse
Which baseband you got? I doubt we have different ones, since the phone I think only has 2 modems out.
Edit: After looking at the post here http://forum.xda-developers.com/showthread.php?t=2451426 I don't know how to distinguish v7 and v8. Regardless, I highly doubt that's the issue.
Have you tried changing your Preferred network type? Mine is set to "Global" On occasion, I've seen Data enabled turned off seemingly spontaneously on other devices, sooo check that too
Here's mine (attachment):
They fixed the twrp script on the 12/11 nightly...should work now
jsteelm said:
Which baseband you got? I doubt we have different ones, since the phone I think only has 2 modems out.
Edit: After looking at the post here http://forum.xda-developers.com/showthread.php?t=2451426 I don't know how to distinguish v7 and v8. Regardless, I highly doubt that's the issue.
Have you tried changing your Preferred network type? Mine is set to "Global" On occasion, I've seen Data enabled turned off seemingly spontaneously on other devices, sooo check that too
Here's mine (attachment):
Click to expand...
Click to collapse
actually when i reflashed with new gapps I had Global/3g/2g/LTE as my network options. after it goes out, all I have is LTE/3g/2g and anything but LTE kills radio.
I wonder whats going on. Maybe google is restoring some type of data?
i know the guy who flashed yesterday and had it working, lost data after some time, and I wonder if he ran into same issue I had.
riggsandroid said:
actually when i reflashed with new gapps I had Global/3g/2g/LTE as my network options. after it goes out, all I have is LTE/3g/2g and anything but LTE kills radio.
I wonder whats going on. Maybe google is restoring some type of data?
i know the guy who flashed yesterday and had it working, lost data after some time, and I wonder if he ran into same issue I had.
Click to expand...
Click to collapse
It sounds like the ROM doesn't know how/when to fall back onto 3g to answer phone calls. Did you try 3G or 1x only to test calls?
Sent from my LG-LS980
Ascertion said:
It sounds like the ROM doesn't know how/when to fall back onto 3g to answer phone calls. Did you try 3G or 1x only to test calls?
Sent from my LG-LS980
Click to expand...
Click to collapse
it switched fine initially. showed 3g in status bar, sent SMS. started a call.
once the preferred network changes, anything but LTE kills the radio. "Emergency Calls Only" is what the status is in the quicktiles. With a blank radio signal indicator.
riggsandroid said:
it switched fine initially. showed 3g in status bar, sent SMS. started a call.
once the preferred network changes, anything but LTE kills the radio. "Emergency Calls Only" is what the status is in the quicktiles. With a blank radio signal indicator.
Click to expand...
Click to collapse
so i can go into the *#*#4636#*#* menu via the dialer and change the radio mode to EvDO only and get 3g and can make calls and send SMS. If I choose CDMA/LTE it transitions to the LTE network then ****s the bed and won't send SMS or make phone calls. It does send MMS and have fully functioning data on LTE. However, then its just a tablet.
I'm going to wipe and reflash again, as I did mess with a whole bunch of crap now and see if I can get anything figured out.
Any ideas?
Guys with data issues try the apn backup and restore method. Some one needs to get the stock .xml out of a stock rom
Sent from my LG-LS980 using XDA Premium 4 mobile app
xblackvalorx said:
Guys with data issues try the apn backup and restore method. Some one needs to get the stock .xml out of a stock rom
Sent from my LG-LS980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Its not apn
Sent from my LG-LS980 using XDA Premium 4 mobile app
jsteelm said:
Which baseband you got? I doubt we have different ones, since the phone I think only has 2 modems out.
Edit: After looking at the post here http://forum.xda-developers.com/showthread.php?t=2451426 I don't know how to distinguish v7 and v8. Regardless, I highly doubt that's the issue.
Have you tried changing your Preferred network type? Mine is set to "Global" On occasion, I've seen Data enabled turned off seemingly spontaneously on other devices, sooo check that too
Here's mine (attachment):
Click to expand...
Click to collapse
Baseband display number is the same from ZV7 to ZV8, hoping LG gives us an actual name for the next one.
What version of gapps are you guys using for this?