Develop Bugs

[LTE] Grey data connectivity

Is it me or do I seem to always have an issue with data and my phone. There are many times when I go to pick it up to use and the data, either 3G or 4G, is greyed out.
I've noticed it even if I switch my phone to CDMA only.
Any suggestions on how to fix it other than the obvious reboot or airplane mode?

Unfortunately, this might just be reception issues in your area. I have no LTE problems where I live.

That's what I'm thinking. The phone may just not know what mode to chose cause I'm in between the two.

I have to bump this thread. I'm sick of this. I can hardly ever send MMS messages when I'm on WiFi.
I'm not in a 4G area, that I know. I was successful in updating my PRL which I thought fixed my issue, but didn't.
It's not like I have no signal, 1 bar, -90dBm in my house. Even switching the phone to 3G only doesn't fix this. Rebooting is my only option, as turning on airplane mode doesn't help.
Does anyone else have issues connecting to data? I'm tempted to root, just to flash a new(er) radio, but I don't feel like restoring my phone.

Have you tried updating to the new radio?
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[DELETED] Accidentally posted in the wrong thread.

No. That isn't the solution. Thus is s documented and serious problem. Its on google code and tickets have been opened with Verizon
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dudeimgeorge said:
No. That isn't the solution. Thus is s documented and serious problem. Its on google code and tickets have been opened with Verizon
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Whoops! That's what I get for opening up threads in multiple tabs. I replied to the wrong thread.

Haven't tried a new radio, still would have to root it.
As for the wifi sleep policy, it's set to always. I dunno...

shoman24v said:
Haven't tried a new radio, still would have to root it.
As for the wifi sleep policy, it's set to always. I dunno...
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As for the wifi sleep policy, it's set to always. I dunno...
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Yeah, that was my bad. I had multiple tabs open with different threads and posted in the wrong one.

I live in a spotty 4g area so its constantly switching from 3g to 4g and before it locks onto one signal it always does the stupid grey bar deal and sometimes it won't lock on at all even though I'm in a strong (3g) area. Restarting the phone works sometimes. All I know is that it better be fixed soon or this phone will be going back.
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the_gonz79 said:
I live in a spotty 4g area so its constantly switching from 3g to 4g and before it locks onto one signal it always does the stupid grey bar deal and sometimes it won't lock on at all even though I'm in a strong (3g) area. Restarting the phone works sometimes. All I know is that it better be fixed soon or this phone will be going back.
Sent from my Galaxy Nexus using XDA App
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Yup, this is the issue I have. I can have strong 3G signal (all bars grey) but it just won't connect. Airplane mode sometimes fixes it, but I usually have to reboot the damn thing.

shoman24v said:
I have to bump this thread. I'm sick of this. I can hardly ever send MMS messages when I'm on WiFi.
.
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Turn wifi off for it to send/receive mms messages better
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wayneb02 said:
Turn wifi off for it to send/receive mms messages better
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Except the issue is... the data won't connect after I disable wifi lol. Hence why it won't even send with wifi on...

Do you live in a4g area?
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wayneb02 said:
Do you live in a4g area?
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We have 4G here in town, but I live on the outer city limits. When I get closer to town I get 4G.

I know where I live sometimes I need to reboot my phone for it to change successfully from 3g to 4g... Another thing people suggest is toggling airplane mode on and off to make it pick up signal
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wayneb02 said:
I know where I live sometimes I need to reboot my phone for it to change successfully from 3g to 4g... Another thing people suggest is toggling airplane mode on and off to make it pick up signal
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Yeah, I don't know why airplane doesn't work like rebooting usually does.

You might possibly have an actual defective phone
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wayneb02 said:
You might possibly have an actual defective phone
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I thought about taking it in and replacing it.... I don't have any reception issues, just this issue with the phone not wanting to get on data about 50% of the time.

Service Outage!

I am in the Tampa Florida market. My service has been fine all day up till about an hour ago. I can not make or receive calls or connect to data. I just wanted to see if anyone else is having a problem or if it is just me!

cmdauria said:
I am in the Tampa Florida market. My service has been fine all day up till about an hour ago. I can not make or receive calls or connect to data. I just wanted to see if anyone else is having a problem or if it is just me!
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flash a verizon prl in the meantime! or try forcing roaming with roam control. tho verizon prl is betterrr. press the update prl button in settings when you get service back.

cmdauria said:
I am in the Tampa Florida market. My service has been fine all day up till about an hour ago. I can not make or receive calls or connect to data. I just wanted to see if anyone else is having a problem or if it is just me!
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Must be nice just to have this happen for one day... I've been experiencing this intermittently since October... I live in Winter Haven, FL about an hour from Tampa I also experienced this in Lakeland, FL today

cmdauria said:
I am in the Tampa Florida market. My service has been fine all day up till about an hour ago. I can not make or receive calls or connect to data. I just wanted to see if anyone else is having a problem or if it is just me!
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Probably not too helpful but Ocala is fine today.
Sent from my SPH-D710 using Tapatalk

cmdauria said:
I am in the Tampa Florida market. My service has been fine all day up till about an hour ago. I can not make or receive calls or connect to data. I just wanted to see if anyone else is having a problem or if it is just me!
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I have been having issues since yesterday. Thinking of flashing a different PRL for sure.

I actually live in tampa I havent really had that issue just crazy slow speeds. What area are you in op?
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nthornton1990 said:
I actually live in tampa I havent really had that issue just crazy slow speeds. What area are you in op?
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I am actually in Port Richey. I did find out that 2 of the 3 towers in my area are down!

fwiw
Fwiw I live in central texas and they have had issues with towers going out......I'm just curious if it may be them working on the lte network upgrade(heres for hoping)

I have been having problems in the Memphis TN area since November. Like the prior poster said, hopefully it is Sprint upgrading their service!
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I live in Lakeland and have had troubles making calls into Tampa. Sounds like tower issues?
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I've actually been experiencing better then normal service here in Orlando... sorry about your luck dude
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I'm having crazy slow speeds in the fort myers area like I can't even download pictures without waiting 10 minutes or my pandora constantly skips songs
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mauricehall said:
I've actually been experiencing better then normal service here in Orlando... sorry about your luck dude
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Whereabouts in Orlando? I'm by Conroy and I4 and have had poor signal and speeds for a long time. Even with my EVO. I max out at about 1500/1200 on 4G and 200/150 on 3G.
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Data issues.

If you are on tmibile with the note 2 and having data issues. You are not alone. It's tmobile side. I would advice people to call and let them know. My data has been max 300kbps inside my home and now since yesterday at work the same. I have to step outside to get full speed never happened before. And I dont think its because of root.
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Its allngood here full speed
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Does your 4G even work? Mine is stuck on Edge since yesterday. I live on the 4th floor of my house (roof-ish) so really shouldn't have problems up here. In fact, I never did, until literally yesterday morning.

I live on the 3rd floor apartment with nothing behind my building and the tower is visible from my patio. Yes my says 4g all day long.
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I had similar issues when T-Mobile was refarming their towers in my area to add 3.5g via 1900 mhz, especially midnight to morning. Not sure if that's your issue, though.
Signal would get weak, speed slow, sometimes only edge. Lasted about a week or so.

same here
Galaxy s2 and wife's amaze still running perfect 4g speeds. This Note 2 gets stuck in EDGE all the time. Can't even use it. anyone have any luck flashing another rom and getting up to 4g speeds?

oopewan said:
Galaxy s2 and wife's amaze still running perfect 4g speeds. This Note 2 gets stuck in EDGE all the time. Can't even use it. anyone have any luck flashing another rom and getting up to 4g speeds?
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Same over here. Already called tmobile they didn't do anything at all.
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My data is light years better than it was on sprint.
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I have pretty good 4G service on my Note 2 right now. Sometimes it'll get a little slow but more times than not, it's very fast.

The high speed are just two steps outside on my patio and the low ones are on my couch and the tower is 5 miles away.
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Alright guys my data speeds seem to be fixed. If you have issues call tech support.
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I'm not sure whether it's because of root or not, but it has to be the phone. My girlfriend has a different phone than mine and hers was working perfectly inside and outside, whereas mine would not want to load anything, it would drop to edge and then to no signal at all. After getting a replacement phone, it's working fine.
---------- Post added at 09:25 AM ---------- Previous post was at 09:22 AM ----------
cameljockey1 said:
Alright guys my data speeds seem to be fixed. If you have issues call tech support.
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What did they have you do?

iamtimmah said:
I'm not sure whether it's because of root or not, but it has to be the phone. My girlfriend has a different phone than mine and hers was working perfectly inside and outside, whereas mine would not want to load anything, it would drop to edge and then to no signal at all. After getting a replacement phone, it's working fine.
---------- Post added at 09:25 AM ---------- Previous post was at 09:22 AM ----------
What did they have you do?
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Just called 611 asked for tech support on the automated system. When you get the tech you will have to do a new apn but not to worry if you tether it wont affect it. They will do a number of other trouble shoot things. Just tell them its been happening to you for a couple weeks. If they say call us back tell them no. Ask to open up a service ticket. All is well in my home now. Let me know if this helps. And you can also call customer care first and tell them that im not happy with my data speed connection and see if they give you credit like they did to me. Be nice of course. Good luck
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Greatest Rom
oopewan said:
Galaxy s2 and wife's amaze still running perfect 4g speeds. This Note 2 gets stuck in EDGE all the time. Can't even use it. anyone have any luck flashing another rom and getting up to 4g speeds?
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Funny you should ask, I totally recommend the following ROM: Build number Jedi Master 5 (Rocks)

I think im getting a replacement also. How long did your guys take to ship?
Edit :Gave Samsung a call and they said its the device itself so their replacing it free. To anyone with this problem call Samsung you have a 1 year warranty I thought it was going to cost me money
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Jaimesco12 said:
I think im getting a replacement also. How long did your guys take to ship?
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I ordered mine on a Saturday and received it Monday night. That was pretty quick in my opinion. Especially because I'm so impatient.
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If t-mobile hasnt refarmed my area, wouldnt that mean I am in a 3G area? Isnt utms:3 technically 3G? Thats what I show in settings, getting 12mb max downloads.
Signature blocks shouldn't default to free advertising.
Sent from my T-Mobile Samsung Galaxy Note 2 via Solavei.

No issues over here. I can tell you, I don't need 42mbps, and I'm 100% satisfied with my speeds after Sprint's garbage. Getting 7.72mbps now, and I've had them for 20 days and already used 10gb. When
I forced my device to run 3g and Edge, it was frightening, similar to what I would get with Sprint, but I've never had issues with 4G or staying on 4G in my area.
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You guys aren't alone, but I think this is a tower issue not a phone issue. Possibly a new modem might fix this.
Why do I say that?
Well at home, by San Francisco, I get 15-23 Mbps download speeds, and now I'm in Las Vegas for business, and am only getting 100-500 Kbps.
I called and let them know of the issue, and they were going to do a field ticket where they actually take out the phone and test it on that tower to see what is going on.
I think anyone else having this issue should do the same. My guess is it has something to do with the refarming of the 1900 Mhz band.

arthurbrownleeiv said:
You guys aren't alone, but I think this is a tower issue not a phone issue. Possibly a new modem might fix this.
Why do I say that?
Well at home, by San Francisco, I get 15-23 Mbps download speeds, and now I'm in Las Vegas for business, and am only getting 100-500 Kbps.
I called and let them know of the issue, and they were going to do a field ticket where they actually take out the phone and test it on that tower to see what is going on.
I think anyone else having this issue should do the same. My guess is it has something to do with the refarming of the 1900 Mhz band.
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Agreed. Like I said earlier just call them. They will take care of the issue. Takes a little bit but they get it done. And when speaking to tech support be detailed of where the issues are. Street names and such.
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Getting really slow data...

For some reason lately I've been getting only Edge in my area when normally I get extremely solid H+. I don't know if my phone is acting up (completely stock on 4.1.2) or if AT&T may be upgrading their network in my area, possibly adding LTE. Any ideas why?
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Sometimes when I get this, I just airplane mode cycle. Sometimes im stuck on far away towers.
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Skwerl23 said:
Sometimes when I get this, I just airplane mode cycle. Sometimes im stuck on far away towers.
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Oh really? I'll have to try that from now on. Thanks!
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Let us know if it doesnt work. It happens. If youre getting it a lot. Thats not usual. Or if it happens in your house fron 4g down to edge. It could be an issue with your tower. Or location. Maybe the tower is overloaded and they kick you to another?
This has happened to me once on this phone. And it was on either stock rom or blackout. Cant remember
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Well where I work I get full signal. Averaging 10 Mbps down on H+. But recently I've only been getting Edge. It could very well be what you said about too many users on one tower. I'll try tomorrow and let you know.
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A few months ago when I had my Galaxy S3 I got this problem out of nowhere. I never found a solution even tho I tried going back to stock and several other "fixes". Ended up having to send the phone back and getting another one. Idk if the antenna went bad or what but even on Edge it was unresonble slow

Well I couldn't hold myself back the other night and I flashed Jedi X. Haha. Having no data issues now.
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I'm forced to use HSPDA due to the LTE network being overloaded here in SoCal.
Funny thing is, with LTE on, I avg about 3down/10up....with HSPDA, I get roughly 6down/1up. Quite frankly, I care more about download than upload anyway so it's actually better for me

Signal dropping constantly

So my mom has this phone, and me and my sister have HTC ones. Our phones work fine at home, and we just got Lte coverage a few days ago, so that's been nice. However, my mom's phone recently has been dropping basically every call no matter where she is or how much service it says she has. The signal bars show a red x, and usually given time the service will come back, but sometimes it takes a restart. I've tried updating profile and prl, and the best the people at the sprint store could do was tell me that there is supposed to be a software update coming to fix it. The phone is completely stock. It doesn't seem like the network cause the other phones work fine. Has anyone else had this issue? Any ideas on what we could try?

TriBeard said:
So my mom has this phone, and me and my sister have HTC ones. Our phones work fine at home, and we just got Lte coverage a few days ago, so that's been nice. However, my mom's phone recently has been dropping basically every call no matter where she is or how much service it says she has. The signal bars show a red x, and usually given time the service will come back, but sometimes it takes a restart. I've tried updating profile and prl, and the best the people at the sprint store could do was tell me that there is supposed to be a software update coming to fix it. The phone is completely stock. It doesn't seem like the network cause the other phones work fine. Has anyone else had this issue? Any ideas on what we could try?
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You must have weak LTE signal. Go to Settings>More>Mobile Networks and tick it to CDMA. If she wants LTE she'll have to do this manually.
Sorry but it's just the way this phone is.
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engine95 said:
You must have weak LTE signal. Go to Settings>More>Mobile Networks and tick it to CDMA. If she wants LTE she'll have to do this manually.
Sorry but it's just the way this phone is.
Sent from my LG-LS970 using XDA Premium 4 mobile app
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I'll give that a try and see how it works. Why does this phone have an issue with it and the others don't seem to?

TriBeard said:
I'll give that a try and see how it works. Why does this phone have an issue with it and the others don't seem to?
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It's just the way some phones are. My wife has the HTC One also, and she has to change hers too.
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Well, I changed the mode to CDMA only, but no dice. It doesn't make a difference. Any other suggestions?

TriBeard said:
Well, I changed the mode to CDMA only, but no dice. It doesn't make a difference. Any other suggestions?
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You can try to flash the ZVC radio from here. http://forum.xda-developers.com/showthread.php?t=2230106 but you'd have to root/unlock.
Other option is to LGNPST in the same thread under "Additional info". That's about all I got.
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