Mobile data not working - Sprint Samsung Galaxy Note II

has anyone had the issue where their phone won't connect back to 3g data?
when I reboot my phone 3g will work until wifi kicks in. after I turn wifi off 3g comes back, I can call and text but will not download any data.
I have tried Odin back to stock. wiped everything including recovery. I have tried flashing every combination of modems and kernels. all same.
however one thing I will note. I have not been able to get a successful modem flashed in Odin. it keeps failing. so I flash in twrp.
I also wiped the activation data via ##732# or something like that. had sprint reactivate my phone too..
perhaps someone could shed some light on this?
-Wizzle

I just got my Note 2 like 5 days ago and mine does the same thing. Its very annoying and its gonna be exchanged today for that and other reasons.
Sent from my SCH-I535 using xda premium

hmm. I wonder if it's network related..
is your phone stock?
-Wizzle

Okay here is the skinny. It is network related. My wife's stock s3 does the same thing. If you are in an area without lte and your phone under mobile settings is selected to lte/evdo/cdma it will connect to ephrd13. Which is enhanced 3g. When you come off wifi or a phone call sometime it will not reconnect. You can toggle data a few times and it will reconnect.
To solve this issue, under mobile settings I select evdo only setting being that I do not have lte in my area. There is no change in speed between the 2 3g networks.
This info is from self diagnosing the rooted note 2, a stock photon, and a stock s3.
I have had sprint reset the phones as well as the ##data# trick.
Sent from my SPH-L900 using xda app-developers app

I had this problem as well.. Very annoying..
-TeaM VeNuM Like A Boss
-Galaxy Note II Edition

pongoface said:
Okay here is the skinny. It is network related. My wife's stock s3 does the same thing. If you are in an area without lte and your phone under mobile settings is selected to lte/evdo/cdma it will connect to ephrd13. Which is enhanced 3g. When you come off wifi or a phone call sometime it will not reconnect. You can toggle data a few times and it will reconnect.
To solve this issue, under mobile settings I select evdo only setting being that I do not have lte in my area. There is no change in speed between the 2 3g networks.
This info is from self diagnosing the rooted note 2, a stock photon, and a stock s3.
I have had sprint reset the phones as well as the ##data# trick.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
yeah I did the ## thing. however it came back. so someone from sprint called me to see if Iwas happy with the support and I told them I was still having data issues. He told me that he would put my ticket in priority and after an hour everything has been working better so far...
but we'll see
-Wizzle

Yes changing to evdo so far has helped alot. I really appreciate the info. Thank you.
Sent from my SCH-I535 using xda premium

musclehead84 said:
Yes changing to evdo so far has helped alot. I really appreciate the info. Thank you.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
I will try this as well. Thank you.
-Wizzle

When I say evdo only I meant cdma only. Ehrpd13 is the handshaking 3g for lte. Some areas have lte in the towers but no ehrpd13 so the lte is not turned on yet. Basically ehrpd13 and lte are like cookies and cream lol.
Sent from my SPH-L900 using xda app-developers app

pongoface said:
When I say evdo only I meant cdma only. Ehrpd13 is the handshaking 3g for lte. Some areas have lte in the towers but no ehrpd13 so the lte is not turned on yet. Basically ehrpd13 and lte are like cookies and cream lol.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
yeah I figured cdma. it works much better so far. but then I'll need to turn on lte eventually when you area gets it.
-Wizzle

wizzlewizzle said:
yeah I figured cdma. it works much better so far. but then I'll need to turn on lte eventually when you area gets it.
-Wizzle
Click to expand...
Click to collapse
The problem is my area does have it but at my house its very weak. My ohone wikl display 4g but it wont download anything untio it switches to 3g.
Sent from my SPH-L900 using xda premium

When the 4g network matures as it will the 4g will get better as the 3g.
You can always go to I think s4gru.com. That site shows when and where lte will become available. Plus they will be able to help you better there than xda.
As for sprint customer service, they are laughable at best. 4 people I spoke with didn't know what ehrpd13 was lol.
Sent from my SPH-L900 using xda app-developers app

musclehead84 said:
The problem is my area does have it but at my house its very weak. My ohone wikl display 4g but it wont download anything untio it switches to 3g.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
I hear ya. it's basically like not even having 4g.
-Wizzle

Related

[LTE] Grey data connectivity

Is it me or do I seem to always have an issue with data and my phone. There are many times when I go to pick it up to use and the data, either 3G or 4G, is greyed out.
I've noticed it even if I switch my phone to CDMA only.
Any suggestions on how to fix it other than the obvious reboot or airplane mode?
Unfortunately, this might just be reception issues in your area. I have no LTE problems where I live.
That's what I'm thinking. The phone may just not know what mode to chose cause I'm in between the two.
I have to bump this thread. I'm sick of this. I can hardly ever send MMS messages when I'm on WiFi.
I'm not in a 4G area, that I know. I was successful in updating my PRL which I thought fixed my issue, but didn't.
It's not like I have no signal, 1 bar, -90dBm in my house. Even switching the phone to 3G only doesn't fix this. Rebooting is my only option, as turning on airplane mode doesn't help.
Does anyone else have issues connecting to data? I'm tempted to root, just to flash a new(er) radio, but I don't feel like restoring my phone.
Have you tried updating to the new radio?
Sent from my Galaxy Nexus using xda premium
[DELETED] Accidentally posted in the wrong thread.
No. That isn't the solution. Thus is s documented and serious problem. Its on google code and tickets have been opened with Verizon
Sent from my Galaxy Nexus using xda premium
dudeimgeorge said:
No. That isn't the solution. Thus is s documented and serious problem. Its on google code and tickets have been opened with Verizon
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Whoops! That's what I get for opening up threads in multiple tabs. I replied to the wrong thread.
Haven't tried a new radio, still would have to root it.
As for the wifi sleep policy, it's set to always. I dunno...
shoman24v said:
Haven't tried a new radio, still would have to root it.
As for the wifi sleep policy, it's set to always. I dunno...
Click to expand...
Click to collapse
As for the wifi sleep policy, it's set to always. I dunno...
Click to expand...
Click to collapse
Yeah, that was my bad. I had multiple tabs open with different threads and posted in the wrong one.
I live in a spotty 4g area so its constantly switching from 3g to 4g and before it locks onto one signal it always does the stupid grey bar deal and sometimes it won't lock on at all even though I'm in a strong (3g) area. Restarting the phone works sometimes. All I know is that it better be fixed soon or this phone will be going back.
Sent from my Galaxy Nexus using XDA App
the_gonz79 said:
I live in a spotty 4g area so its constantly switching from 3g to 4g and before it locks onto one signal it always does the stupid grey bar deal and sometimes it won't lock on at all even though I'm in a strong (3g) area. Restarting the phone works sometimes. All I know is that it better be fixed soon or this phone will be going back.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Yup, this is the issue I have. I can have strong 3G signal (all bars grey) but it just won't connect. Airplane mode sometimes fixes it, but I usually have to reboot the damn thing.
shoman24v said:
I have to bump this thread. I'm sick of this. I can hardly ever send MMS messages when I'm on WiFi.
.
Click to expand...
Click to collapse
Turn wifi off for it to send/receive mms messages better
Sent from my Galaxy Nexus using XDA App
wayneb02 said:
Turn wifi off for it to send/receive mms messages better
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Except the issue is... the data won't connect after I disable wifi lol. Hence why it won't even send with wifi on...
Do you live in a4g area?
Sent from my Galaxy Nexus using XDA App
wayneb02 said:
Do you live in a4g area?
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
We have 4G here in town, but I live on the outer city limits. When I get closer to town I get 4G.
I know where I live sometimes I need to reboot my phone for it to change successfully from 3g to 4g... Another thing people suggest is toggling airplane mode on and off to make it pick up signal
Sent from my Galaxy Nexus using XDA App
wayneb02 said:
I know where I live sometimes I need to reboot my phone for it to change successfully from 3g to 4g... Another thing people suggest is toggling airplane mode on and off to make it pick up signal
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Yeah, I don't know why airplane doesn't work like rebooting usually does.
You might possibly have an actual defective phone
Sent from my Galaxy Nexus using XDA App
wayneb02 said:
You might possibly have an actual defective phone
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
I thought about taking it in and replacing it.... I don't have any reception issues, just this issue with the phone not wanting to get on data about 50% of the time.

3G/4G Menu

Where is the hidden menu for the 4g preferred setting? Isn't there a hidden setting menu. My phone tried to stay on edge. My little brother has a blaze and is right next to me and his is on 4g and mine is on edge....
I still have IMEI so that isnt the issue. :good:
go to the play market and download phone info
Should it be set to gsm/cdma auto(Prl)?
It was on gsm auto (Prl).
It seems since I flashed a Rom and then did my Nan restore to stock rooted it preferred edge over 4g.
Sent from my SGH-T999
no if you want it to prefer 4g ovr edge then you have to have it set to wcdma preferred. that's tmobile's 4g! and then when it isn't available it will simply go to edge. that's definitely your best bet.
pedroisweird said:
no if you want it to prefer 4g ovr edge then you have to have it set to wcdma preferred. that's tmobile's 4g! and then when it isn't available it will simply go to edge. that's definitely your best bet.
Click to expand...
Click to collapse
I did that now. It still was sticking on edge. I then switched it to wcdma only and it switched right to 4g. Thing is on edge it had full bars. 4g only two. I wonder if that's why it stayed on edge. Anyone know?
Sent from my SGH-T999
*#*#4636#*#*
Sent from my SGH-T999 using xda premium
So I'm visiting family in Toms River NJ and I have full bars of Edge service, but no 4G service. Should I try switching network settings or what ??
Sent from my SGH-T999 using xda premium
dmarco said:
So I'm visiting family in Toms River NJ and I have full bars of Edge service, but no 4G service. Should I try switching network settings or what ??
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
try wcdma preferred. It helps stay on 4g. There may not be 4g where you are. Might want to check on that.
Sent from my SGH-T999
jjlean said:
try wcdma preferred. It helps stay on 4g. There may not be 4g where you are. Might want to check on that.
Sent from my SGH-T999
Click to expand...
Click to collapse
So I did this same thing and it's telling me I'm on 3G.
When I was on completely stock ROM out of the box, I was on "4G" all the time.
Now, every ROM I've flashed to test out which one I like, it displays 3G BUT whenever I click on a link it switches to H+. Then when that link is done loading it switches back to displaying 3G. Am I correct in assuming that it is supposed to do this?
Edit - After reading the NEXT post while I was doing my search, it seems that I was correct. :]
B-Roll said:
So I did this same thing and it's telling me I'm on 3G.
When I was on completely stock ROM out of the box, I was on "4G" all the time.
Now, every ROM I've flashed to test out which one I like, it displays 3G BUT whenever I click on a link it switches to H+. Then when that link is done loading it switches back to displaying 3G. Am I correct in assuming that it is supposed to do this?
Click to expand...
Click to collapse
correct you are. while It's accessing data it goes to H+
I have my set to wcdma preferred. Keep in mind this setting might use more battery because it's constantly looking for four g signal rather than two g or three g
Sent from my SGH-T999 using xda app-developers app
If I'm not mistaken, on stock it will always show 4G, even on 3G.
A lot of custom roms change this so it tells the truth. That's why you see 3G or H/H+.
Sent from my SGH-T999 using xda app-developers app
There's an app in play store called network that works great.
t-mobile sgs3 stock rom/rooted

how turn of 4g

how do you guys turn off 4g
Both the battery working so good and long I would ask you this:
Why?
Sent from my SGH-T889 using xda premium
just wanna test 3g of tmobile
i do have unlimited 4g
mrej201 said:
just wanna test 3g of tmobile
i do have unlimited 4g
Click to expand...
Click to collapse
4G and 3G are not actually different for Tmobile.
Wikipedia article on Evolved HSPA
So then, the question is how to turn off DC hspa. Which is probably not accessible through the maintenance menus.
But for many real world value metrics I don't know what you would gain.
Get the app called phone info
Sent from my SGH-T889 using xda premium
I think there's an app for that. I forgot what its called but I think the toggles are Edge or HSPA+ umts only
Sent from my SGH-T889 using xda premium
Phone info
Sent from my SGH-T889 using xda premium
I'm wondering if the OP came from Sprint? Sprint's 4G was a separate (battery sucking) radio that you could turn on and off and needed to in order to protect the battery usage.
4g on TMo isn't like LTE, it's not a separate modem to turn off like AT&T, VZW, or sprint. It's really a hopped up version of 3G. Your choices are 3G/4G or Edge.
mrchris1234 said:
I'm wondering if the OP came from Sprint? Sprint's 4G was a separate (battery sucking) radio that you could turn on and off and needed to in order to protect the battery usage.
Click to expand...
Click to collapse
yea i did came from sprint that y i ask but thanx for the app guys
I occasionally see a G. Not sure what that is...
Sent from my SGH-T889 using xda app-developers app
DarthPiggie said:
I occasionally see a G. Not sure what that is...
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
That is the 2G service.
Sent from my SGH-T889 using Tapatalk 2
mrej201 said:
yea i did came from sprint that y i ask but thanx for the app guys
Click to expand...
Click to collapse
On T-Mobile, there is no real differentiation between 3G and 4G. Both operate on the same spectrum. The only difference is the speeds. However, that is controlled, not by your phone, but by the tower you're connected to. It's easier to look at it as the same exact technology. For the purpose of this conversation, there is no more T-Mobile 3G. It's all 4G, or HSPA+, service now. The 3G brand has been retired in favor of the 4G moniker.
To put it all simply, 3G is the same as 4G on T-Mobile. To turn off 4G, you would drop down to 2G, or EDGE/GPRS, service.
cajunflavoredbob said:
On T-Mobile, there is no real differentiation between 3G and 4G. Both operate on the same spectrum. The only difference is the speeds. However, that is controlled, not by your phone, but by the tower you're connected to. It's easier to look at it as the same exact technology. For the purpose of this conversation, there is no more T-Mobile 3G. It's all 4G, or HSPA+, service now. The 3G brand has been retired in favor of the 4G moniker.
To put it all simply, 3G is the same as 4G on T-Mobile. To turn off 4G, you would drop down to 2G, or EDGE/GPRS, service.
Click to expand...
Click to collapse
And if you still want to do it.....go to settings - more settings - mobile networks - network mode and you can select "GSM only".
Strangely enough....there are a couple areas around where i live that my phone will show a 4G connection and absolutely refuses to open anything. I've found that if i switch to the "GSM only" option in those areas that at least i can get it working... slowly, but better than nothing.
Had the same issue with my previous phone. (G2) weird phantom 4G zone. :-/
Sent from my Awesome Ginormous Note 2

fix for disconnect from 3g network

For anyone having issues with getting disconnected from 3g network. If you find that you are continuously getting disconnected from the 3g network on Sprint, goto your network settings and change your preferred network setting from lte/cdma to CDMA only. That should keep you on the 3g network without having to continuously reboot all the time. It's not a problem with your Rom I think it's an issue with the lte network. Being that it may not be up and running in your town. Yes they are advertising it but it is not online across the entire country yet.
Maghanoid said:
For anyone having issues with getting disconnected from 3g network. If you find that you are continuously getting disconnected from the 3g network on Sprint, goto your network settings and change your preferred network setting from lte/cdma to CDMA only. That should keep you on the 3g network without having to continuously reboot all the time. It's not a problem with your Rom I think it's an issue with the lte network. Being that it may not be up and running in your town. Yes they are advertising it but it is not online across the entire country yet.
Click to expand...
Click to collapse
I remember having this issue, as well as on my LGOG, also on my S3 and LTEVO. I just couldn't remember how I fixed it, and this was my method of fixing it. Thanks! :good:
This is only good if you dont want lte right? Lol
Sent from my LG-LS970 using xda premium
wp7chris said:
This is only good if you dont want lte right? Lol
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
More if youre not in at lte area actually but yeah
Sent from my LG-LS970 using xda app-developers app
Thank you thank you thank you!
I had tried to call Sprint about this issue and they pushed something to my phone which did nothing.
Sent from my LG-LS970 using xda app-developers app
im having this issue almost a year already,,,i m in boston and i seen in every android phone the siganal bars up and down,i called sprint and they told me soon it will be good<<<
Turn off the Sprint Connections optimizer.

Losing lte on a call, then doesn't come back.

I guess T-Mobile recently updated my tower to lte in past couple weeks. I'm rocking some great speeds, but when I get a phone call it drops the lte and goes back to 4g.
It stays in 4g after I get off the phone and doesn't come back. I have restarted... gone in and out of flight mode. Nothing... when I leave the area and come back or wake up in the morning... then I get lte back again.
Any idea on this?
I'm rooted, stock, wanam, uninstalled knox and carrier iq btw.
Thanks for any assistance
Sent from my SM-N900T using Tapatalk
cazwell220 said:
I guess T-Mobile recently updated my tower to lte in past couple weeks. I'm rocking some great speeds, but when I get a phone call it drops the lte and goes back to 4g.
It stays in 4g after I get off the phone and doesn't come back. I have restarted... gone in and out of flight mode. Nothing... when I leave the area and come back or wake up in the morning... then I get lte back again.
Any idea on this?
I'm rooted, stock, wanam, uninstalled knox and carrier iq btw.
Thanks for any assistance
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
You can't make phone calls on LTE yet with T-Mobile. Thats why it drops to 4g(HSPA+) which allows calls. Not sure why it would not go back to LTE, maybe a sim card problem or a phone problem. I do not have any problems with going from 4g to LTE after calls. I have wanam, no knox, and no carrier iq as well. Are you on stock rom or a moded stock rom. Have you just removed knox and carrirer iq on stock rom?
I'm stock. It could actually be a SIM card issue. I'm using the same SIM card I had from my old galaxy s. I had to cut it to fit the note. Hmmm.. I think that's as good as any place to start.
It could also just be this tower is finicky. Maybe it's not 100% up and running yet. Just wish it would lock onto lte after the call again. It's so choice having those speeds!
Thanks for the SIM suggestion. I'll let you know how it goes.
Sent from my SM-N900T using Tapatalk
Is your lte connection stronger than your 4g connection. Because even though it may be faster it always goes with the most reliable connection.
If I know I have lte I just quickly go into dialer and change it to lte only and then back to lte/wcdma and it'll stick to lte afterwards
Sent from my SM-N900T using xda app-developers app
It will eventually
Sent from my SM-N900T using xda app-developers app
XxLostSoulxX said:
Is your lte connection stronger than your 4g connection. Because even though it may be faster it always goes with the most reliable connection.
If I know I have lte I just quickly go into dialer and change it to lte only and then back to lte/wcdma and it'll stick to lte afterwards
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
Their is no option for that on the dialer
Sent from my SM-N900T using Tapatalk
solution
you need change the sim card , and factory reset, call customer service and explain the issue not said nothing about root or flash , send to you a one store for change the sim card free
Sent from my SM-N900T using Tapatalk[/QUOTE]
XxLostSoulxX said:
Is your lte connection stronger than your 4g connection. Because even though it may be faster it always goes with the most reliable connection.
If I know I have lte I just quickly go into dialer and change it to lte only and then back to lte/wcdma and it'll stick to lte afterwards
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
How do you change it to lte only from the dialer? Is there some sort of #* code? That might be just the temp fix I need.
Sent from my SM-N900T using Tapatalk
Figured it out! Great trick... *#2263# ... select "LTE/GSM only".... then it connects to LTE.. do it a second time and select "Automatic" and the LTE sticks.
Thank you random hero!!
Sent from my SM-N900T using Tapatalk
cazwell220 said:
Figured it out! Great trick... *#2263# ... select "LTE/GSM only".... then it connects to LTE.. do it a second time and select "Automatic" and the LTE sticks.
Thank you random hero!!
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Couldnt one simply use 4G toggle app?
I tried toggling 4G... going into and out of flight mode... taking the battery out and restarting... going into GSM only and then back to auto select.. Nothing worked.
The method I described above apparently forces LTE only mode and somehow causes it to stick on LTE after going back to Automatic.
I've been doing it all day with great success. It would be nice if it automatic went back to LTE, but in the meantime this is a solution where there wasn't one before.
Sent from my SM-N900T using Tapatalk
It's because they just recently updated the tower. I was having the same issue in my area. I thought it was the phone and had it replaced. I finally spoke to someone at T-Mobile who knew what they were talking about. He said that it takes them months to tweak the tower until they get the optimum signal. Once that happens, you should go back to LTE after a call.
cazwell220 said:
Figured it out! Great trick... *#2263# ... select "LTE/GSM only".... then it connects to LTE.. do it a second time and select "Automatic" and the LTE sticks.
Thank you random hero!!
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
U get unable to process request?
Sent from my SM-N900T using Tapatalk
I'm using the T-Mobile note 3 with stock Rom, rooted with carrier iq and knox removed and that is the process I use to make it work for me.
Sent from my SM-N900T using Tapatalk

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