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i had to file a claim with asurion, they sent me a dinc 2. its a nice phone. i noticed today when going over it, that one of the tabs to connect the back antenna is bent. i tried to bend it back and flinggg part of it flew off. its the one to the shorter antenna strip. i need you guys opinion, will this effect me? part of the tab is still there and i think its hitting the connection but i dont kno, the ocd in me wants to keep working on it. and i dont want to deal with assurion again cause they are hell to deal with. please any insites would be awesome.
unfortunately this phone won't work without the back battery cover, because it has those connectors to give you service. I coincidentally have a brand new OEM back case. ur for cheap if you need. PM me.
they are sending refurbs with the back cover with this phone so I kept one, and they never charged me so it's brand new.
Same thing happened here - just got a pair of dinc2's as replacement for our craptastic fascinates. Both came with the backs included, and they sent us a pair of new backs, which i'll be keeping as spares since they're so critical on this phone. not the kind of thing you can go without for a day or two.
mikells43 said:
i had to file a claim with asurion, they sent me a dinc 2. its a nice phone. i noticed today when going over it, that one of the tabs to connect the back antenna is bent. i tried to bend it back and flinggg part of it flew off. its the one to the shorter antenna strip. i need you guys opinion, will this effect me? part of the tab is still there and i think its hitting the connection but i dont kno, the ocd in me wants to keep working on it. and i dont want to deal with assurion again cause they are hell to deal with. please any insites would be awesome.
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Click to collapse
You really shouldn't try bending things that look out of place. You can try warranty replacement but if you mention what you did or they check before sending the replacement (I believe they cross-ship so this may not apply) then they are likely to reject warranty replacement and will require another insurance replacement.
With new/refurb devices that are in warranty, it's best to return it if there's a manufacturing defect.
thing is i dont honestlly know if ti was a manufacturing defect. the phone seems fine service wise. it jumps around like my inc1 did service wise. so it seems good for now. and i know i need the back, it wolnt even make a call without it. im gonna hold off and roll the dice and see if it holds up. i dont want to deal with assurion again, and once u do it thru them u have to call them if anythigns wrong with it. u can't call vz and say i need a replacement after u get a phone from asurion. sux. any other advice u guys have? if u google android central htc inc 2 review it shows the prongs in the one photo. the back has nothing to do with where mines bent, its on the board of the phone..
just now: i did what u said, called assurion, talked to an awesome rep. new phone is coming tomm. its going to be a brand new phone too, no referb. he was no bs, and took care of my prob. thanks guys.
I'm pretty sure this has been asked and answered but I just can't find anything to help me. My Incredible won't charge. I took it to Verizon and the person there said the port was bent. Is there anyway I can fix it myself or do I gotta pay the 150 I was quoted for the replacement on my insurance?
DincWeeman said:
I'm pretty sure this has been asked and answered but I just can't find anything to help me. My Incredible won't charge. I took it to Verizon and the person there said the port was bent. Is there anyway I can fix it myself or do I gotta pay the 150 I was quoted for the replacement on my insurance?
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Click to collapse
if the contacts are still soldered onto the motherboard properly, then you should just be able to bend it back. you may need to take apart the phone. If the contacts came loose, you will need to re-solder them (requires soldering skills as the points can be very small) or to replace it. Honestly i think you could find another incredible or a different phone for cheaper than 150.
I probably could but I have had bad luck buying phones online.
Im starting to have the same problem. I have to put my phone in weird positions to get it to charge. I've tried cleaning the contacts and air blasted it and still acts weird.
Sent from my ADR6300 using xda premium
I can't even do that mine just wont charge..
I know it would be a pain, but buy a second battery and a wall battery charger. Then you can charge one battery with the wall charger while using the other and switch them back and forth. Its inconvinent, but a lot cheaper than a new port or a new phone.
Seems like the best option I can't afford the insurance or a phone at the moment
Hi all, I'm pretty lost here. My Note II (N7100) suddenly won't charge. Earlier today it charged just fine. I've only ever run stock with root on it. It's not the charger, it's not the cable. I've tried many of both, all of which worked before, none of which work now. I flashed back to stock recovery and did a factory reset, and the problem persists.
When I plug it into a charger while off, briefly a gray battery screen with what looks like a stationary 'wait spinner' will pop up and then the screen will turn back off again. I know the USB port is not totally FUBARed, because I can flash it with heimdall in Linux. It shows up in lsusb when in the bootloader, but not otherwise. The port is pretty much spotless, especially compared with that on my GNex, which still works fine.
I've tried leaving the battery out for an hour, holding the power button, etc. It almost seems like a problem that could be solved by discharging some capacitors, but battery pulls always solved those on my Galaxy Nexus.
Any thoughts on other things I can try?
I can't even figure out how to contact Samsung support in case this is somehow a warranty/hardware issue. At least on their US site the N7100 isn't even an option in the pulldowns they want me to go through.
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
I cant really help here but i wanted to let you know i had the same problem with a white note 2 from Carphone Warehouse in the UK, just stopped charging after owning the phone for 2 days (i had also only rooted and running stock rom).
Carphone warehouse replaced the handset for me and havent had a problem with the new one so far but its made me take extra care when plugging or unplugging the usb cable ( i use Airdroid for file transfers now). I guess there must be a defect with a limited few usb ports on the note 2.
I thought it might be a 3rd party usb cable to blame (i use a blackberry usb cable at work but ive stopped that now and only use the official Samsung cable).
Sorry i cant help just wanted to share my experiences, hope you get it sorted, good luck!
Thanks for chiming in Steve, good to know I'm not the only one. I saw another post on here like that too, maybe it was yours? There was no discussion. The strange thing is ODIN worked just fine. Maybe a loose connection only on one/both of the power pins?
Nah it wasn't me mate, I had just put it down to me being heavy handed and thought nothing more of it till I saw your post.
I've seen a post in the Jellybam thread today about the charging being down to software but I don't know how true this is as i've yet to check the facts.
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Sent from my GT-N7100 using xda app-developers app
mynamesteve said:
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
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Click to collapse
Yeah I just invoked the Amazon.com return policy, sent it back for a refund, and ordered another one. It was supposed to arrive today, but apparently UPS had some kind of mechanical issue and now it's delayed until tomorrow. I just need it to get here before my next month's Verizon plan bills so I can cancel before paying another month.
Sorry to drag up an old thread but this has just happened to me, EXACTLY the same as OP.
I've reset it, wiped everything, re-flashed latest stock firmware. Tried 3 different cables and two different chargers.
Pretty sure the battery is good because if I take it out of the phone and charge it on the dock, it works fine. If I then put the battery back into the phone, the phones works in every way except it wont charge
I have most of my digital life on this thing, I am so screwed without it. Look like its a warranty repair job then? Ive had the phone about 3 months from Phones 4U :crying:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
UtkarshGupta said:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Happened to mine to T-mobile version. Never dropped it, never got it wet, only 1.5 months old.
WTF? Seriously?
Behavior:
Charges sometimes.
Charge sometimes stops at 70% or less.
Screen sensitivity screws up sometimes.
Data constantly being transmitted whether WiFi or cell network.
Never dropped.
Never wet.
Never harshly impacted.
Never rooted.
Tried factory reset.
Tried pulling battery.
Tried different chargers and cables.
Wondering if the trident aegis case put too much pressure on the charger cable by pushing it sideways with the flap.
Any ideas?
Hardware problem.
Sent from my GT-N7100 using xda app-developers app
brocktice said:
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
Click to expand...
Click to collapse
Check in the box, and if you have an EROS Group sticker on it that means it's covered under warranty here in Dubai, UAE as they are the main distributor here for Samsung products.
Sent from the rabbit hole.
This happened to me yesterday after spilling tea on it. I took the device apart as per this video, checked the connectors and reassembled it. Voila, the charger is working again. Obviously I take no responsibility etc etc.
My Samsung Galaxy Note 2 wont charge
I have also had this problem where my galaxy note 2 wont charge. I have tried all the chargers i have used successfully in the past and none of them will charge it now. I had the problem some weeks ago and now it has happened again. I only purchased the phone in January 2013. It is very frustrating. I have never dropped my phone or damaged it in any way what so ever. I have no idea what the problem could be but i will be taking it back to Telstra as i need it sorted out.
Same problem here - is this a generic problem with the Note 2??
I always put my phone on charge overnight , woke up yesterday and it hadn't charged. Swapped batteries - no problem - then put original battery back in, hey presto, charging!
But since then both batteries have run out and I couldn't get either to take any charge. Got it plugged in now and just like other people I've got a static charging ring showing, And no power.
Bought an external charger to try and get round this, but has anyone come up with a proper solution??
-StuPC
Strange...
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Thanks for the tip, Pavpev - I gave it a try but still nothing. Perhaps my phone is super-sensitive!
It happne to my note 2 as well
I had to give it for repair to service center now i just want to know what triggered it and how to prevent it..................
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Can confirm this is the case! Tried everything, but the blowing air into the USB socket worked :good:
Hello,
My phone suddenly stopped charging yesterday night. There is no physical or water damage to the handset. USB on the computer wont detect it and it wont even charge. I have tried changing roms too but it wont get detected. I bought the device from newegg and i have a warranty for replacement till jan 31st but now since usb is not being detected i cannot flash stock rom via odin. I tried googling for methods to flash stock rom without using usb cable but there is nothing that i can find. Please can anyone help me on this ?
Thank you
You might have tried but just to be sure.have you tried using a different usb cable?
Sent from the Rabbit Hole
bushako said:
You might have tried but just to be sure.have you tried using a different usb cable?
Sent from the Rabbit Hole
Click to expand...
Click to collapse
Yes I tried with 3 different USB cables. It just started charging but the red led is sometime dark red and sometimes kinda weak. It seems to me like the port has shorted. There was a crazy snow storm here yesterday and so it water vapor might be shorting the port. I just wanna get back to stock rom.
Please help someone help me.. I've even tried discharging the capacitors by removing the battery and pressing the power button for a min or two.
Thank you
What about mobile odin? It shoukd allow you to install the stock rom through your sd card.
Sent from the Rabbit Hole
bushako said:
What about mobile odin? It shoukd allow you to install the stock rom through your sd card.
Sent from the Rabbit Hole
Click to expand...
Click to collapse
I have the rom ALJ3 on my sd card and when i go to odin by pressing the volume down+home+ power i cant see the rom there. It just says downloading. O dont know if i am doing something wrong here
Solved
Since I suspected it to be water vapor I heated my phone over the gas stove(held it in my hand leaving some distance between the stove and the phone) once it became hot the water vapor must have evaporated and my phone started charging and got connected to the computer as well.
Guess the snow storm was the culprit. I reverted back to stock rom successfully as well.
Thank you every one for your inputs.
Im glad it worked out for you. I know this wouldnt be fair thing to do but if you get the chance id suggest you return or exchange it as im sure some damage is already done and it will probably reappear again in the near future. Good luck.
Sent from the Rabbit Hole
I definitely want to get it replaced but I do not think they will coz now there does not seem to be a problem with it. Il wait for a day or two,if the problem still persists then I will definitely get it replaced
Hi there?
Did the problem re-apear with you? cause i have the exact symptoms but without snow or something, i was just using it when suddenly the application frozen, so i put it on the charger and it wouldn't charge, tried on USB, nothing, tried to remove the battery, sim and memory card, still nothing, tried to press the power button while the battery is removed, nothing.
Any suggestions?
Is there a red faint led sensor on top when u try to power it on ?
Sent from my GT-N7100 using xda app-developers app
Just encountered this problem two days ago and I am confused why this happened.
My N7100 wont charge and could not be detected in my desktop/laptop.
In my case, I charged my phone since it was below 20%.
When I plug it in, the symbol indicated it was charging.
An hour later, when I checked my phone, it wasn't charging at all.
Even the charging indicator was off, and the battery symbol has no "lightning".
I tried different chargers, wall outlet, even in the computer.
Still no luck.
I did a factory reset, thinking it was a ROM issue, still nothing.
Any help/suggestions/recommendations is highly welcome.
Did anybody solve this issue, It is happening to mine... No dropping, accidents or moisture...
i'm also having this issue. tried several different chargers, light says charging, in settings under battery it says charging but it's not. i'm just losing more power. tried charging with phone off and same thing. tried cleaning port,nothing. i don't know if the battery is just shot or i need the usb port replaced.
Literally just started for me right now, and I bought the phone off Swappa like a month ago...The USB flex is $20 and easy to replace, but I want to know if there's an actual fix. No soldering required.
EDIT: Just plugged it into my Samsung charger and it started work again randomly... Doesn't work with the dollar store cable I was using though. Could be that the cable went bad?
Same here for a week
It started a week ago when I tried a $5 dollar cable/charger from eBay. Now I tried a dozen cable all of them work with another phone. It was random not charging one day, charging the other day. But since yesterday, fails to work completely, and battery fully drained.
Yesterday evening I tried a charger/cable from a friend and it seemed to work, so i'll try again today and provide an update later.
U have encountered the issue before. Brought it to the service Centre for repair. When I got it back from the Centre, they told me that the sub motherboard was faulty. Hope this helps.
Sent from my GT-N7105 using xda app-developers app
The part to replace is like 20 bucks on eBay. It's extremely easy to replace. Just YouTube it.
Sent from my Galaxy Note 2
Product F(RED) said:
The part to replace is like 20 bucks on eBay. It's extremely easy to replace. Just YouTube it.
Sent from my Galaxy Note 2
Click to expand...
Click to collapse
You're probably joking about being easy, it's very simple but not easy as shown on this video. And without appropriate tool, it's just heading for trouble.
Anyway I searched for the replacement part and the screw driver, it's about 60$, delivery in Europe included, couldn't find the part except in the US. The USB charger is $16, shipping $30, plus the screw driver 11€+5€ local.
However couldn't find the "whatever the name is of this blue flat stuff" to remove the display. Anyone knows how it's named?
3c said:
You're probably joking about being easy, it's very simple but not easy as shown on this video. And without appropriate tool, it's just heading for trouble.
Anyway I searched for the replacement part and the screw driver, it's about 60$, delivery in Europe included, couldn't find the part except in the US. The USB charger is $16, shipping $30, plus the screw driver 11€+5€ local.
However couldn't find the "whatever the name is of this blue flat stuff" to remove the display. Anyone knows how it's named?
Click to expand...
Click to collapse
It's a prying tool. They're cheap on eBay also. They're just plastic. You can use your fingernails if they're long enough.
Also I wasn't joking. It's a regular philips screwdriver (cross, but very small). It's the same one used to open the iPhone 4/4S (confirmed by me). After you take out the 6 or so screws from under the battery cover, you just run the prying tool through the gap along the display, and lift the midsection off. With the board exposed, unscrew the piece of plastic covering the USB flex and take it off. Then just pop off the flex cable and pop the new one in. Do everything backwards and there you go.
If you look for a kit to open the iPhone 4/4S, you'll get the screwdriver and plastic prying tool. I don't know where you're located but the part cost me $18 shipped. However for me it was a waste of time because the Note 2 I bought from eBay had its IMEI blacklisted, among other issues. So I returned it.
Sent from my Galaxy Note 2
Product F(RED) said:
It's a prying tool. They're cheap on eBay also. They're just plastic. You can use your fingernails if they're long enough.
Also I wasn't joking. It's a regular philips screwdriver (cross, but very small). It's the same one used to open the iPhone 4/4S (confirmed by me). After you take out the 6 or so screws from under the battery cover, you just run the prying tool through the gap along the display, and lift the midsection off. With the board exposed, unscrew the piece of plastic covering the USB flex and take it off. Then just pop off the flex cable and pop the new one in. Do everything backwards and there you go.
If you look for a kit to open the iPhone 4/4S, you'll get the screwdriver and plastic prying tool. I don't know where you're located but the part cost me $18 shipped. However for me it was a waste of time because the Note 2 I bought from eBay had its IMEI blacklisted, among other issues. So I returned it.
Sent from my Galaxy Note 2
Click to expand...
Click to collapse
Thanks for the prying tool name, found a kit in the US for $12 including shipping and $2 in Hong-Kong
Searched again for the charger port, and found it in the EU for $15 and $8 in Hong-Kong
The procedure is very simple, but not easy, requires to be very gentle and patient (as the video shows), not sure I have both. Including my bad sight, it's going to be tough, but there won't be a local repair shop to top that pricing!
EDIT: They had to change the IMEI instead, couldn't they actually whitelist it?
My verizon gnex usb charging port was acting wonky for a bit, so I had to angle the cord a certain way for the phone to charge. I saw the thread on here (via lifehacker I think) that said to bend the "tab" thing that can be seen inside the port upwards. That actually helped and the phone was charging fine for a week or so. Then a few days ago it just totally went kaputt and wont charge at all.
I called verizon and they wont help at all since my 1 year manufacturers warranty was up in december. And their customer service is really just a sales team as their first suggestion was to buy a new battery and "try" that, then they suggested I buy one of their used samsung galaxy stellar (Never even heard of it!) for $250.
So does anybody have any suggestions on how I could repair/replace the port myself, or get verizon or samsung to fix it?
sd0070 said:
My verizon gnex usb charging port was acting wonky for a bit, so I had to angle the cord a certain way for the phone to charge. I saw the thread on here (via lifehacker I think) that said to bend the "tab" thing that can be seen inside the port upwards. That actually helped and the phone was charging fine for a week or so. Then a few days ago it just totally went kaputt and wont charge at all.
I called verizon and they wont help at all since my 1 year manufacturers warranty was up in december. And their customer service is really just a sales team as their first suggestion was to buy a new battery and "try" that, then they suggested I buy one of their used samsung galaxy stellar (Never even heard of it!) for $250.
So does anybody have any suggestions on how I could repair/replace the port myself, or get verizon or samsung to fix it?
Click to expand...
Click to collapse
Edit: do they make a 3 pin charger? How bout an external battery charger?
You can buy a charging port off eBay. I bought one there for $16 with free shipping. Had to come from China, but I had mine in less than a week. Directions for procedure can be found on ifixit.
kyoteqwik said:
You can buy a charging port off eBay. I bought one there for $16 with free shipping. Had to come from China, but I had mine in less than a week. Directions for procedure can be found on ifixit.
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Click to collapse
Thanks, I just found that ifixit article in the meantime. There are no reassembly instructions though which turned me off. I consider myself pretty capable at following instructions but dont have much experience in electronics. How difficult was it for you?
I was able to get mine working again, so I haven't actually replaced mine yet. I used a needle and cleaned all around the charging port, and also gently scratched pins with needle. Would recommend pulling battery if you should try this. It has been about a month and so far no more problems for me.
I have had the phone apart a few times and it doesn't look too bad though.
My USB port has been bad for at least six months. I tried fixing it and ended up shorting something inside the phone. Even the 3 prongs won't charge my phone. Says it is charging but battery won't charge. My solution. Bought two extra batteries and external charger. Love it. Battery dies and just throw in a new one and instantly at 100 percent. You could find a cell phone repair place and they can change the port. No soldering needed on this phone. Just make sure they order the vzw port and not the GSM. They are not the same.
thank you!
kyoteqwik said:
I was able to get mine working again, so I haven't actually replaced mine yet. I used a needle and cleaned all around the charging port, and also gently scratched pins with needle. Would recommend pulling battery if you should try this. It has been about a month and so far no more problems for me.
I have had the phone apart a few times and it doesn't look too bad though.
Click to expand...
Click to collapse
So far this solution has worked for me. I pulled my battery and gently scratched the top of the pins. The phone now charges like it is supposed to. The port must get I build up of gunk in there.
Thanks for your tip