[Q] Help! Wont charge, usb port is the probable culprit. - Samsung Galaxy Nexus

My verizon gnex usb charging port was acting wonky for a bit, so I had to angle the cord a certain way for the phone to charge. I saw the thread on here (via lifehacker I think) that said to bend the "tab" thing that can be seen inside the port upwards. That actually helped and the phone was charging fine for a week or so. Then a few days ago it just totally went kaputt and wont charge at all.
I called verizon and they wont help at all since my 1 year manufacturers warranty was up in december. And their customer service is really just a sales team as their first suggestion was to buy a new battery and "try" that, then they suggested I buy one of their used samsung galaxy stellar (Never even heard of it!) for $250.
So does anybody have any suggestions on how I could repair/replace the port myself, or get verizon or samsung to fix it?

sd0070 said:
My verizon gnex usb charging port was acting wonky for a bit, so I had to angle the cord a certain way for the phone to charge. I saw the thread on here (via lifehacker I think) that said to bend the "tab" thing that can be seen inside the port upwards. That actually helped and the phone was charging fine for a week or so. Then a few days ago it just totally went kaputt and wont charge at all.
I called verizon and they wont help at all since my 1 year manufacturers warranty was up in december. And their customer service is really just a sales team as their first suggestion was to buy a new battery and "try" that, then they suggested I buy one of their used samsung galaxy stellar (Never even heard of it!) for $250.
So does anybody have any suggestions on how I could repair/replace the port myself, or get verizon or samsung to fix it?
Click to expand...
Click to collapse
Edit: do they make a 3 pin charger? How bout an external battery charger?

You can buy a charging port off eBay. I bought one there for $16 with free shipping. Had to come from China, but I had mine in less than a week. Directions for procedure can be found on ifixit.

kyoteqwik said:
You can buy a charging port off eBay. I bought one there for $16 with free shipping. Had to come from China, but I had mine in less than a week. Directions for procedure can be found on ifixit.
Click to expand...
Click to collapse
Thanks, I just found that ifixit article in the meantime. There are no reassembly instructions though which turned me off. I consider myself pretty capable at following instructions but dont have much experience in electronics. How difficult was it for you?

I was able to get mine working again, so I haven't actually replaced mine yet. I used a needle and cleaned all around the charging port, and also gently scratched pins with needle. Would recommend pulling battery if you should try this. It has been about a month and so far no more problems for me.
I have had the phone apart a few times and it doesn't look too bad though.

My USB port has been bad for at least six months. I tried fixing it and ended up shorting something inside the phone. Even the 3 prongs won't charge my phone. Says it is charging but battery won't charge. My solution. Bought two extra batteries and external charger. Love it. Battery dies and just throw in a new one and instantly at 100 percent. You could find a cell phone repair place and they can change the port. No soldering needed on this phone. Just make sure they order the vzw port and not the GSM. They are not the same.

thank you!
kyoteqwik said:
I was able to get mine working again, so I haven't actually replaced mine yet. I used a needle and cleaned all around the charging port, and also gently scratched pins with needle. Would recommend pulling battery if you should try this. It has been about a month and so far no more problems for me.
I have had the phone apart a few times and it doesn't look too bad though.
Click to expand...
Click to collapse
So far this solution has worked for me. I pulled my battery and gently scratched the top of the pins. The phone now charges like it is supposed to. The port must get I build up of gunk in there.
Thanks for your tip

Related

External Battery Charger

I don't know if there was already a thread about this, but I searched and didn't find anything.
So my USB port on my cappy is busted, so I had to buy this. I just got it today, but was disappointed to find out that it only charges the battery included (which I believe is a fascinate battery), and I can't use the other 2 batteries I have. The fascinate battery works fine, but I'd rather have 2 batteries to use for a backup. Could someone explain to me why it doesn't charge my cappy/i9000 batteries or any solution?
Edit: Also, nobody else seems to have this problem from reading the reviews.
Well the first thing that comes to mind for me is, are you sure the usb on your phone is busted? Maybe the problem is your original battery has stopped taking a charge. You said busted but I don't know if you mean physically as in you can no longer stick your wire in it, or just when you plug it in the battery does not get charged.
Busted isn't a concise enough description of the problem for me to be able to give a better answer.
I use the oem spare battery charger/stand and i love it.. Might want to try that if you dont get a repair or warranty done
Sent from my SAMSUNG-SGH-I897 using XDA App
fianor said:
Well the first thing that comes to mind for me is, are you sure the usb on your phone is busted? Maybe the problem is your original battery has stopped taking a charge. You said busted but I don't know if you mean physically as in you can no longer stick your wire in it, or just when you plug it in the battery does not get charged.
Busted isn't a concise enough description of the problem for me to be able to give a better answer.
Click to expand...
Click to collapse
Lol sorry, my usb port will not charge or sync at all. I also JUST ordered another battery, so unless my old battery stopped charging right when my usb port broke, and the new one I got was broken, I don't think it's a problem with the batteries. I just don't know why it would charge the fascinate battery and not my 2 cappy batteries.
xhozt said:
I use the oem spare battery charger/stand and i love it.. Might want to try that if you dont get a repair or warranty done
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
But that is what I'm using? I'm waiting for connexion2005 to offer the repair, unless someone else wants to point me to another reliable repair service.
Thnikk said:
Lol sorry, my usb port will not charge or sync at all. I also JUST ordered another battery, so unless my old battery stopped charging right when my usb port broke, and the new one I got was broken, I don't think it's a problem with the batteries. I just don't know why it would charge the fascinate battery and not my 2 cappy batteries.
But that is what I'm using? I'm waiting for connexion2005 to offer the repair, unless someone else wants to point me to another reliable repair service.
Click to expand...
Click to collapse
I just found myself in the same position as of two days ago (damned questionable design for the way the cappy's USB port is set and secured). Did you ever find out if there was a reason why you couldn't charge the batteries that originally came with the phone?
FYI: My timing for the 1 year warranty was awful in that it expired 19 days ago. As for insurance repair/replacement, I wasn't looking at replacing my cappy for approximately $125. So, after looking at doing a Walmart/Target deal, and then finding out they are still charging for tax, when it came down to costs I went with the external charger and replacement battery option after a lot of reading on the web, amazon, and then eventually to the posts on this topic....
LMSarmiento said:
I just found myself in the same position as of two days ago (damned questionable design for the way the cappy's USB port is set and secured). Did you ever find out if there was a reason why you couldn't charge the batteries that originally came with the phone?
FYI: My timing for the 1 year warranty was awful in that it expired 19 days ago. As for insurance repair/replacement, I wasn't looking at replacing my cappy for approximately $125. So, after looking at doing a Walmart/Target deal, and then finding out they are still charging for tax, when it came down to costs I went with the external charger and replacement battery option after a lot of reading on the web, amazon, and then eventually to the posts on this topic....
Click to expand...
Click to collapse
Nah, I'm still using the one battery. Sort of a hassle (I can't use my phone as an alarm since I charge it overnight) but I guess I'm happy that I can at least use the phone. I'm still waiting for someone to offer a cheap repair though. It sucks not being able to put anything on my internal sd and having to use the ota miui updates, but it's better than nothing.
Sent from my I897 using XDA App
Thnikk said:
Nah, I'm still using the one battery. Sort of a hassle (I can't use my phone as an alarm since I charge it overnight) but I guess I'm happy that I can at least use the phone. I'm still waiting for someone to offer a cheap repair though. It sucks not being able to put anything on my internal sd and having to use the ota miui updates, but it's better than nothing.
Sent from my I897 using XDA App
Click to expand...
Click to collapse
Wifi Explorer from the market is great for transferring files to and from the phone using a wifi network since USB is not an option for you.
https://market.android.com/details?id=com.dooblou.WiFiFileExplorer&feature=search_result
IIRC the Fascinated battery won't charge in a Captivate and vice versa. They have different part numbers. I'm not sure of the techincal details but it has something to do with the different currents the two phones charge at.
beast534 said:
Wifi Explorer from the market is great for transferring files to and from the phone using a wifi network since USB is not an option for you.
https://market.android.com/details?id=com.dooblou.WiFiFileExplorer&feature=search_result
Click to expand...
Click to collapse
I've been using dropbox for a while, but I really need a USB connection since I want to continue work on my theme and it requires so much trial and error.
linway said:
IIRC the Fascinated battery won't charge in a Captivate and vice versa. They have different part numbers. I'm not sure of the techincal details but it has something to do with the different currents the two phones charge at.
Click to expand...
Click to collapse
Well that's a bit irritating. I guess then shouldn't have been advertising it as a charger for all phones, then.
I could probably do the repair work if pointed to the correct part necessary to replace the broken USB port. I fear one of these days my Captivate will suffer the same fate.
My qualifications: I do a lot of fine SMD/SMT reworking by hand. Mainly video game consoles and other consumer electronic goods. I have reputation/feedback on other forums as well as eBay if desired.
Thnikk said:
I don't know if there was already a thread about this, but I searched and didn't find anything.
So my USB port on my cappy is busted, so I had to buy this. I just got it today, but was disappointed to find out that it only charges the battery included (which I believe is a fascinate battery), and I can't use the other 2 batteries I have. The fascinate battery works fine, but I'd rather have 2 batteries to use for a backup. Could someone explain to me why it doesn't charge my cappy/i9000 batteries or any solution?
Edit: Also, nobody else seems to have this problem from reading the reviews.
Click to expand...
Click to collapse
You are not alone, ordered mine (the charger only)
And it won't charge any of my batteries (2 OEMs and 1 that comes with the phone)
Now it sits there as a glorified dock.
APE992 said:
I could probably do the repair work if pointed to the correct part necessary to replace the broken USB port. I fear one of these days my Captivate will suffer the same fate.
My qualifications: I do a lot of fine SMD/SMT reworking by hand. Mainly video game consoles and other consumer electronic goods. I have reputation/feedback on other forums as well as eBay if desired.
Click to expand...
Click to collapse
You could try asking connexion2005, I think he said he was getting the part at some point. Thanks for offering, people like you make me enjoy xda
41LY45 said:
You are not alone, ordered mine (the charger only)
And it won't charge any of my batteries (2 OEMs and 1 that comes with the phone)
Now it sits there as a glorified dock.
Click to expand...
Click to collapse
We should write some nasty reviews since nobody else did D:<
Thnikk said:
We should write some nasty reviews since nobody else did D:<
Click to expand...
Click to collapse
Well, isn't there anything in Amazon against false advertising? ;D
Sent from my SAMSUNG-SGH-I897 using XDA App

Charging Issue

Hi guys,
i have some issues with charging my inc2.
it is not accepting any charge anymore, tried diffrent chargers, cables, even on my pc but nothing. The orange charging LED just flashes slowly on and off...
Any ideas?
Need to replace phone or replace charging port.
Sent from my Galaxy Nexus using xda app-developers app
Snake-Plissken said:
Hi guys,
i have some issues with charging my inc2.
it is not accepting any charge anymore, tried diffrent chargers, cables, even on my pc but nothing. The orange charging LED just flashes slowly on and off...
Any ideas?
Click to expand...
Click to collapse
Yes, unfortunately it is a known hardware issue. Over time, the charging port starts coming loose. Like mentioned above, you CAN fix it yourself. There are video tutorials on YouTube and the replacement part can be had for under $10. If your device is still under warranty, Verizon will replace the phone. If it's not under warranty (or if you just want to give it a go), the port replacement process is pretty straightforward.
I might give it a try. Does anybody have a video or a link?
The weird thing is, that the battery is discharging very fast, could it be just a bad battery?
Sent from my GT-N7100 using Tapatalk 2
Could b the back door on your inc 2. I believe you need the back door on to charge cuz it goes thru contacts on the back. I dropped mine one day and charging and getting signal was almost impossible till I figured that out and bought a new one
Ok.
Seems to charge now. Won't touch it until it is full. After that I will check what is going on.
I don't know where this issue came from.never dropped it nothing. It was even in a Otterbox
Sent from my GT-N7100 using Tapatalk 2
The issue stems from regular use. The charging port is essentially held in place only by the connections to the board. Repeatedly plugging and unplugging the power cable causes it to break over time.
actually just replaced the charger port on my incredible 2 today. It really wasn't that difficult at all. If you have any questions feel free to PM me
yeah it has to be replaced. happened to me last month. It's honestly like the worst flaw with this phone
Snake-Plissken said:
Ok.
Seems to charge now. Won't touch it until it is full. After that I will check what is going on.
I don't know where this issue came from.never dropped it nothing. It was even in a Otterbox
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Def need to replace it. Same issues I was having at one point with it randomly taking charge. I found that if the charger is plugged in a held a certain level ( i placed the phone on a flat surface with a book under the cord for leverage) it would charge just fine.
If you are rooted and sending back, make sure you revert to stock to avoid any annoyances.
I've managed to solve this issue without messing around with the phone's innards (the last time I did it was a disaster and I was forced to buy an entirely new phone). It's not pretty, but if you twist a rubber band around the micro usb end of your charger, plug your phone in, twist that same rubber band around the phone itself, and make sure the connection very tight, you might get some more life out of your charger port.
Ugh. I can't wait for my upgrade.
Nice name there Dave.
sent from my paranoid android
gdwy89 said:
I've managed to solve this issue without messing around with the phone's innards (the last time I did it was a disaster and I was forced to buy an entirely new phone). It's not pretty, but if you twist a rubber band around the micro usb end of your charger, plug your phone in, twist that same rubber band around the phone itself, and make sure the connection very tight, you might get some more life out of your charger port.
Ugh. I can't wait for my upgrade.
Click to expand...
Click to collapse
While, I give you major kudos points for MacGuyver-ing a solution, that's more of a quick band-aid than a real fix. I could imagine having a rubber band around the phone could potentially hinder usage.
But hey, way to think outside the box! :good:
Card83 said:
While, I give you major kudos points for MacGuyver-ing a solution, that's more of a quick band-aid than a real fix. I could imagine having a rubber band around the phone could potentially hinder usage.
But hey, way to think outside the box! :good:
Click to expand...
Click to collapse
Thank you. You're telling me. Do you know how hard it is to use a touch screen with a rubber band across it? Oy.
Right. The caveat here, of course, is that this technique will only help charge your phone until the charging port becomes so disconnected from the board that no amount of force will reestablish this contact. And this will inevitably happen because you're going to keep plugging and unplugging your phone from the charger which is what created the issue in the first place.
If you know you have big, sweaty, idiot hands (like me) that are going to destroy your phone if you take it apart (like me) and you can tough it out: more power to you. The other alternative is to buy an external battery charger and a second battery. The disadvantages here are pretty obvious (e.g. you have to carry a second battery around; if you forget a second battery, you can't ask another Android user to borrow their phone charger, etc.).

[Q] N7100 Suddenly Won't Charge - Ideas?

Hi all, I'm pretty lost here. My Note II (N7100) suddenly won't charge. Earlier today it charged just fine. I've only ever run stock with root on it. It's not the charger, it's not the cable. I've tried many of both, all of which worked before, none of which work now. I flashed back to stock recovery and did a factory reset, and the problem persists.
When I plug it into a charger while off, briefly a gray battery screen with what looks like a stationary 'wait spinner' will pop up and then the screen will turn back off again. I know the USB port is not totally FUBARed, because I can flash it with heimdall in Linux. It shows up in lsusb when in the bootloader, but not otherwise. The port is pretty much spotless, especially compared with that on my GNex, which still works fine.
I've tried leaving the battery out for an hour, holding the power button, etc. It almost seems like a problem that could be solved by discharging some capacitors, but battery pulls always solved those on my Galaxy Nexus.
Any thoughts on other things I can try?
I can't even figure out how to contact Samsung support in case this is somehow a warranty/hardware issue. At least on their US site the N7100 isn't even an option in the pulldowns they want me to go through.
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
I cant really help here but i wanted to let you know i had the same problem with a white note 2 from Carphone Warehouse in the UK, just stopped charging after owning the phone for 2 days (i had also only rooted and running stock rom).
Carphone warehouse replaced the handset for me and havent had a problem with the new one so far but its made me take extra care when plugging or unplugging the usb cable ( i use Airdroid for file transfers now). I guess there must be a defect with a limited few usb ports on the note 2.
I thought it might be a 3rd party usb cable to blame (i use a blackberry usb cable at work but ive stopped that now and only use the official Samsung cable).
Sorry i cant help just wanted to share my experiences, hope you get it sorted, good luck!
Thanks for chiming in Steve, good to know I'm not the only one. I saw another post on here like that too, maybe it was yours? There was no discussion. The strange thing is ODIN worked just fine. Maybe a loose connection only on one/both of the power pins?
Nah it wasn't me mate, I had just put it down to me being heavy handed and thought nothing more of it till I saw your post.
I've seen a post in the Jellybam thread today about the charging being down to software but I don't know how true this is as i've yet to check the facts.
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Sent from my GT-N7100 using xda app-developers app
mynamesteve said:
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Click to expand...
Click to collapse
Yeah I just invoked the Amazon.com return policy, sent it back for a refund, and ordered another one. It was supposed to arrive today, but apparently UPS had some kind of mechanical issue and now it's delayed until tomorrow. I just need it to get here before my next month's Verizon plan bills so I can cancel before paying another month.
Sorry to drag up an old thread but this has just happened to me, EXACTLY the same as OP.
I've reset it, wiped everything, re-flashed latest stock firmware. Tried 3 different cables and two different chargers.
Pretty sure the battery is good because if I take it out of the phone and charge it on the dock, it works fine. If I then put the battery back into the phone, the phones works in every way except it wont charge
I have most of my digital life on this thing, I am so screwed without it. Look like its a warranty repair job then? Ive had the phone about 3 months from Phones 4U :crying:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
UtkarshGupta said:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Happened to mine to T-mobile version. Never dropped it, never got it wet, only 1.5 months old.
WTF? Seriously?
Behavior:
Charges sometimes.
Charge sometimes stops at 70% or less.
Screen sensitivity screws up sometimes.
Data constantly being transmitted whether WiFi or cell network.
Never dropped.
Never wet.
Never harshly impacted.
Never rooted.
Tried factory reset.
Tried pulling battery.
Tried different chargers and cables.
Wondering if the trident aegis case put too much pressure on the charger cable by pushing it sideways with the flap.
Any ideas?
Hardware problem.
Sent from my GT-N7100 using xda app-developers app
brocktice said:
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
Click to expand...
Click to collapse
Check in the box, and if you have an EROS Group sticker on it that means it's covered under warranty here in Dubai, UAE as they are the main distributor here for Samsung products.
Sent from the rabbit hole.
This happened to me yesterday after spilling tea on it. I took the device apart as per this video, checked the connectors and reassembled it. Voila, the charger is working again. Obviously I take no responsibility etc etc.
My Samsung Galaxy Note 2 wont charge
I have also had this problem where my galaxy note 2 wont charge. I have tried all the chargers i have used successfully in the past and none of them will charge it now. I had the problem some weeks ago and now it has happened again. I only purchased the phone in January 2013. It is very frustrating. I have never dropped my phone or damaged it in any way what so ever. I have no idea what the problem could be but i will be taking it back to Telstra as i need it sorted out.
Same problem here - is this a generic problem with the Note 2??
I always put my phone on charge overnight , woke up yesterday and it hadn't charged. Swapped batteries - no problem - then put original battery back in, hey presto, charging!
But since then both batteries have run out and I couldn't get either to take any charge. Got it plugged in now and just like other people I've got a static charging ring showing, And no power.
Bought an external charger to try and get round this, but has anyone come up with a proper solution??
-StuPC
Strange...
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Thanks for the tip, Pavpev - I gave it a try but still nothing. Perhaps my phone is super-sensitive!
It happne to my note 2 as well
I had to give it for repair to service center now i just want to know what triggered it and how to prevent it..................
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Can confirm this is the case! Tried everything, but the blowing air into the USB socket worked :good:

Note 2 not charging nor being recognized

Hello,
My phone suddenly stopped charging yesterday night. There is no physical or water damage to the handset. USB on the computer wont detect it and it wont even charge. I have tried changing roms too but it wont get detected. I bought the device from newegg and i have a warranty for replacement till jan 31st but now since usb is not being detected i cannot flash stock rom via odin. I tried googling for methods to flash stock rom without using usb cable but there is nothing that i can find. Please can anyone help me on this ?
Thank you
You might have tried but just to be sure.have you tried using a different usb cable?
Sent from the Rabbit Hole
bushako said:
You might have tried but just to be sure.have you tried using a different usb cable?
Sent from the Rabbit Hole
Click to expand...
Click to collapse
Yes I tried with 3 different USB cables. It just started charging but the red led is sometime dark red and sometimes kinda weak. It seems to me like the port has shorted. There was a crazy snow storm here yesterday and so it water vapor might be shorting the port. I just wanna get back to stock rom.
Please help someone help me.. I've even tried discharging the capacitors by removing the battery and pressing the power button for a min or two.
Thank you
What about mobile odin? It shoukd allow you to install the stock rom through your sd card.
Sent from the Rabbit Hole
bushako said:
What about mobile odin? It shoukd allow you to install the stock rom through your sd card.
Sent from the Rabbit Hole
Click to expand...
Click to collapse
I have the rom ALJ3 on my sd card and when i go to odin by pressing the volume down+home+ power i cant see the rom there. It just says downloading. O dont know if i am doing something wrong here
Solved
Since I suspected it to be water vapor I heated my phone over the gas stove(held it in my hand leaving some distance between the stove and the phone) once it became hot the water vapor must have evaporated and my phone started charging and got connected to the computer as well.
Guess the snow storm was the culprit. I reverted back to stock rom successfully as well.
Thank you every one for your inputs.
Im glad it worked out for you. I know this wouldnt be fair thing to do but if you get the chance id suggest you return or exchange it as im sure some damage is already done and it will probably reappear again in the near future. Good luck.
Sent from the Rabbit Hole
I definitely want to get it replaced but I do not think they will coz now there does not seem to be a problem with it. Il wait for a day or two,if the problem still persists then I will definitely get it replaced
Hi there?
Did the problem re-apear with you? cause i have the exact symptoms but without snow or something, i was just using it when suddenly the application frozen, so i put it on the charger and it wouldn't charge, tried on USB, nothing, tried to remove the battery, sim and memory card, still nothing, tried to press the power button while the battery is removed, nothing.
Any suggestions?
Is there a red faint led sensor on top when u try to power it on ?
Sent from my GT-N7100 using xda app-developers app
Just encountered this problem two days ago and I am confused why this happened.
My N7100 wont charge and could not be detected in my desktop/laptop.
In my case, I charged my phone since it was below 20%.
When I plug it in, the symbol indicated it was charging.
An hour later, when I checked my phone, it wasn't charging at all.
Even the charging indicator was off, and the battery symbol has no "lightning".
I tried different chargers, wall outlet, even in the computer.
Still no luck.
I did a factory reset, thinking it was a ROM issue, still nothing.
Any help/suggestions/recommendations is highly welcome.
Did anybody solve this issue, It is happening to mine... No dropping, accidents or moisture...
i'm also having this issue. tried several different chargers, light says charging, in settings under battery it says charging but it's not. i'm just losing more power. tried charging with phone off and same thing. tried cleaning port,nothing. i don't know if the battery is just shot or i need the usb port replaced.
Literally just started for me right now, and I bought the phone off Swappa like a month ago...The USB flex is $20 and easy to replace, but I want to know if there's an actual fix. No soldering required.
EDIT: Just plugged it into my Samsung charger and it started work again randomly... Doesn't work with the dollar store cable I was using though. Could be that the cable went bad?
Same here for a week
It started a week ago when I tried a $5 dollar cable/charger from eBay. Now I tried a dozen cable all of them work with another phone. It was random not charging one day, charging the other day. But since yesterday, fails to work completely, and battery fully drained.
Yesterday evening I tried a charger/cable from a friend and it seemed to work, so i'll try again today and provide an update later.
U have encountered the issue before. Brought it to the service Centre for repair. When I got it back from the Centre, they told me that the sub motherboard was faulty. Hope this helps.
Sent from my GT-N7105 using xda app-developers app
The part to replace is like 20 bucks on eBay. It's extremely easy to replace. Just YouTube it.
Sent from my Galaxy Note 2
Product F(RED) said:
The part to replace is like 20 bucks on eBay. It's extremely easy to replace. Just YouTube it.
Sent from my Galaxy Note 2
Click to expand...
Click to collapse
You're probably joking about being easy, it's very simple but not easy as shown on this video. And without appropriate tool, it's just heading for trouble.
Anyway I searched for the replacement part and the screw driver, it's about 60$, delivery in Europe included, couldn't find the part except in the US. The USB charger is $16, shipping $30, plus the screw driver 11€+5€ local.
However couldn't find the "whatever the name is of this blue flat stuff" to remove the display. Anyone knows how it's named?
3c said:
You're probably joking about being easy, it's very simple but not easy as shown on this video. And without appropriate tool, it's just heading for trouble.
Anyway I searched for the replacement part and the screw driver, it's about 60$, delivery in Europe included, couldn't find the part except in the US. The USB charger is $16, shipping $30, plus the screw driver 11€+5€ local.
However couldn't find the "whatever the name is of this blue flat stuff" to remove the display. Anyone knows how it's named?
Click to expand...
Click to collapse
It's a prying tool. They're cheap on eBay also. They're just plastic. You can use your fingernails if they're long enough.
Also I wasn't joking. It's a regular philips screwdriver (cross, but very small). It's the same one used to open the iPhone 4/4S (confirmed by me). After you take out the 6 or so screws from under the battery cover, you just run the prying tool through the gap along the display, and lift the midsection off. With the board exposed, unscrew the piece of plastic covering the USB flex and take it off. Then just pop off the flex cable and pop the new one in. Do everything backwards and there you go.
If you look for a kit to open the iPhone 4/4S, you'll get the screwdriver and plastic prying tool. I don't know where you're located but the part cost me $18 shipped. However for me it was a waste of time because the Note 2 I bought from eBay had its IMEI blacklisted, among other issues. So I returned it.
Sent from my Galaxy Note 2
Product F(RED) said:
It's a prying tool. They're cheap on eBay also. They're just plastic. You can use your fingernails if they're long enough.
Also I wasn't joking. It's a regular philips screwdriver (cross, but very small). It's the same one used to open the iPhone 4/4S (confirmed by me). After you take out the 6 or so screws from under the battery cover, you just run the prying tool through the gap along the display, and lift the midsection off. With the board exposed, unscrew the piece of plastic covering the USB flex and take it off. Then just pop off the flex cable and pop the new one in. Do everything backwards and there you go.
If you look for a kit to open the iPhone 4/4S, you'll get the screwdriver and plastic prying tool. I don't know where you're located but the part cost me $18 shipped. However for me it was a waste of time because the Note 2 I bought from eBay had its IMEI blacklisted, among other issues. So I returned it.
Sent from my Galaxy Note 2
Click to expand...
Click to collapse
Thanks for the prying tool name, found a kit in the US for $12 including shipping and $2 in Hong-Kong
Searched again for the charger port, and found it in the EU for $15 and $8 in Hong-Kong
The procedure is very simple, but not easy, requires to be very gentle and patient (as the video shows), not sure I have both. Including my bad sight, it's going to be tough, but there won't be a local repair shop to top that pricing!
EDIT: They had to change the IMEI instead, couldn't they actually whitelist it?

Wireless Charging no longer works after recent update - Galaxy Note 10 Plus

I have a factory unlocked SM-N975U1 Note 10+, using on AT&T's network. It recently had an update pushed to it (early April 2022) that I let install before I went to sleep, then the next day found that wireless charging no longer works. I suspect the update is the culprit - so a software glitch. I have tried everything listed here: https://tinyurl.com/yckk9mmr by The Droid Guy, from rebooting to refreshing the system cache, to no avail. The wireless charger in my truck, on my desk at home, and my husband's wireless charger - all of with which it worked perfectly before the update to charge the phone - all recognize the phone is there but the LED on each begins to flash rapidly, so I am certain it is something with the phone. I am about to try to root the phone so I can install Titanium Backup or try Nandroid then do a factory reset. Short of that option of last resort, do any of you have any idea what else could possibly be the issue here? The only other thing I can think of would be the fact that the back glass is cracked, but has been for a while now, so while I could see correlation, I do not see causation. But I am by no means anywhere close to being an expert, so I may be wrong on that point. Any advice or suggestions would be greatly appreciated! I do not want to incur the expense of a repair from Samsung, and am considering perhaps just getting a Qi receiver - the type you'd add to a phone between the phone and case to add wireless charging to any phone. If nothing else, if you have any recommendations on that point as well they would be most welcome.
Thank you in advance for your time and assistance.
Could be a battery failure. Get the rear cover replaced and the phone inspected for damage.
Replaced battery if it capacity is less than 80% of when new ie SOT.
Updates can break things and make troubleshooting more difficult. This could've been caused by the update or be purely coincidental.
bdh1975 said:
I have a factory unlocked SM-N975U1 Note 10+, using on AT&T's network. It recently had an update pushed to it (early April 2022) that I let install before I went to sleep, then the next day found that wireless charging no longer works. I suspect the update is the culprit - so a software glitch. I have tried everything listed here: https://tinyurl.com/yckk9mmr by The Droid Guy, from rebooting to refreshing the system cache, to no avail. The wireless charger in my truck, on my desk at home, and my husband's wireless charger - all of with which it worked perfectly before the update to charge the phone - all recognize the phone is there but the LED on each begins to flash rapidly, so I am certain it is something with the phone. I am about to try to root the phone so I can install Titanium Backup or try Nandroid then do a factory reset. Short of that option of last resort, do any of you have any idea what else could possibly be the issue here? The only other thing I can think of would be the fact that the back glass is cracked, but has been for a while now, so while I could see correlation, I do not see causation. But I am by no means anywhere close to being an expert, so I may be wrong on that point. Any advice or suggestions would be greatly appreciated! I do not want to incur the expense of a repair from Samsung, and am considering perhaps just getting a Qi receiver - the type you'd add to a phone between the phone and case to add wireless charging to any phone. If nothing else, if you have any recommendations on that point as well they would be most welcome.
Thank you in advance for your time and assistance.
Click to expand...
Click to collapse
What happens when you charge with the usb c cable? Any warning message?
Is Samsung replacing these phones for this issue? I am so irritated. Just press the back of the phone hard and it will work again??? I remember the Fonz hitting the jukebox on Happy Days, but seriously on a $1,000 phone? Gimme a break.
I just had the same problem. Is this really a thing? I can't believe this is a known issue. I followed pressing just below the camera to the right of the back and now it works.
(see the post I found below).
There seems to be a problem with the wireless assembly’s contact to the
mother board which has a temp sensor attached. Give your phone a gentle
press on the back just under the camera and a little bit to the right.
This is just a temporary fix as the wireless charger will probably lose
contact again. Hope this helps.
From: https://de.ifixit.com/Antworten/Ansehen/644492/note+10+temperature+too+low
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level 3
BlackberryOne4579
·7 mo. ago
Thanks! This worked for me! Pressed on it a bit and something made a little click and boom it works
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Beb0p27
·7 mo. ago
No problem! Glad it worked!
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https://www.reddit.com/user/fwmccabe/
level 3
fwmccabe
·7 mo. ago
My Galaxy Note10+ quit wirelessly charging yesterday. I tried this and it worked! Thanks!
If I recall correctly the coil for wireless charging on the N10+ is connected by a ribbon cable. It may have become detached. Unlike the contact points Samsung used for the GPS antenna like on the S4 they should not fail.
Always use a good case to protect the N10+ from high G loading during drops as they can damaged the mobo or knock connectors loose even if there's no apparent outside damage. These are relatively heavy phones that wuv to corner impact when dropped.
Thank you for responding!
Weird, I have never dropped it. Its brand new and I have a good case on it at all times. Maybe it was just loose to begin with? Will this fix it for good as long as it doesn't get jarred loose?
So you are saying the contact points like the S4 would fail and this ribbon cable should not fail, just can come loose?
What does "wuv to corner impact" mean?
Tenacious--M said:
Thank you for responding!
Weird, I have never dropped it. Its brand new and I have a good case on it at all times. Maybe it was just loose to begin with? Will this fix it for good as long as it doesn't get jarred loose?
So you are saying the contact points like the S4 would fail and this ribbon cable should not fail, just can come loose?
What does "wuv to corner impact" mean?
Click to expand...
Click to collapse
The S4 had point contacts that were held in place by pressure and could corrode over time, completely different from a ribbon connector.
Whatever is loose or broken will likely need to be serviced eventually.
I wouldn't sweat, I never used wireless charging on my N10+'s, don't even know if it works. Cable charging is superior, faster and the C port socket on the N10+ is robust. Good for many thousands of cycles.
Tenacious--M said:
What does "wuv to corner impact" mean?
Click to expand...
Click to collapse
Wuv is love with a mean twist added...
Oh, lol!
Would pressing harder on the recommended spot possibly get it to mount down firmly to where it wont have constant problems? Or will it just get worse?
Tenacious--M said:
Oh, lol!
Would pressing harder on the recommended spot possibly get it to mount down firmly to where it wont have constant problems? Or will it just get worse?
Click to expand...
Click to collapse
Have the rear cover pulled and see what you got.
The coil assembly may have failed.
If the battery is near 80% of its original capacity then replace that then too. This phone is too valuable to be mucking with it by pressing on the rear cover... not a good plan.
So guess what? I had recently purchased this unit as NEW, Sealed with 1 year factory warranty with on eBay. Seller had good feedback so I thought I could trust them. I was so perturbed with this charging issue after only have it for two weeks that I got with Samsung Support. I figured I was covered since it was new, sealed and had a 1 year warranty with Samsung. They verified that this phone was activated April of 2020 and the warranty expired April 2021. He also said he can see that the battery life has been used to where it only has about 50% of the potency it had when it was new. Total fraud!!!
Tenacious--M said:
So guess what? I had recently purchased this unit as NEW, Sealed with 1 year factory warranty with on eBay. Seller had good feedback so I thought I could trust them. I was so perturbed with this charging issue after only have it for two weeks that I got with Samsung Support. I figured I was covered since it was new, sealed and had a 1 year warranty with Samsung. They verified that this phone was activated April of 2020 and the warranty expired April 2021. He also said he can see that the battery life has been used to where it only has about 50% of the potency it had when it was new. Total fraud!!!
Click to expand...
Click to collapse
Contact your bank and see if you can return it and have the bank do a charge back. Your state attorney general's office may be able to help as well but I would go with the first option and a full cash refund.
I do know a reliable vendor for new ones if you need that contact. I've used them. A1.
Thank you, I sure do appreciate that. Yes, I would love your contact if you would be so kind.

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