Hi all, I'm pretty lost here. My Note II (N7100) suddenly won't charge. Earlier today it charged just fine. I've only ever run stock with root on it. It's not the charger, it's not the cable. I've tried many of both, all of which worked before, none of which work now. I flashed back to stock recovery and did a factory reset, and the problem persists.
When I plug it into a charger while off, briefly a gray battery screen with what looks like a stationary 'wait spinner' will pop up and then the screen will turn back off again. I know the USB port is not totally FUBARed, because I can flash it with heimdall in Linux. It shows up in lsusb when in the bootloader, but not otherwise. The port is pretty much spotless, especially compared with that on my GNex, which still works fine.
I've tried leaving the battery out for an hour, holding the power button, etc. It almost seems like a problem that could be solved by discharging some capacitors, but battery pulls always solved those on my Galaxy Nexus.
Any thoughts on other things I can try?
I can't even figure out how to contact Samsung support in case this is somehow a warranty/hardware issue. At least on their US site the N7100 isn't even an option in the pulldowns they want me to go through.
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
I cant really help here but i wanted to let you know i had the same problem with a white note 2 from Carphone Warehouse in the UK, just stopped charging after owning the phone for 2 days (i had also only rooted and running stock rom).
Carphone warehouse replaced the handset for me and havent had a problem with the new one so far but its made me take extra care when plugging or unplugging the usb cable ( i use Airdroid for file transfers now). I guess there must be a defect with a limited few usb ports on the note 2.
I thought it might be a 3rd party usb cable to blame (i use a blackberry usb cable at work but ive stopped that now and only use the official Samsung cable).
Sorry i cant help just wanted to share my experiences, hope you get it sorted, good luck!
Thanks for chiming in Steve, good to know I'm not the only one. I saw another post on here like that too, maybe it was yours? There was no discussion. The strange thing is ODIN worked just fine. Maybe a loose connection only on one/both of the power pins?
Nah it wasn't me mate, I had just put it down to me being heavy handed and thought nothing more of it till I saw your post.
I've seen a post in the Jellybam thread today about the charging being down to software but I don't know how true this is as i've yet to check the facts.
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Sent from my GT-N7100 using xda app-developers app
mynamesteve said:
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
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Click to collapse
Yeah I just invoked the Amazon.com return policy, sent it back for a refund, and ordered another one. It was supposed to arrive today, but apparently UPS had some kind of mechanical issue and now it's delayed until tomorrow. I just need it to get here before my next month's Verizon plan bills so I can cancel before paying another month.
Sorry to drag up an old thread but this has just happened to me, EXACTLY the same as OP.
I've reset it, wiped everything, re-flashed latest stock firmware. Tried 3 different cables and two different chargers.
Pretty sure the battery is good because if I take it out of the phone and charge it on the dock, it works fine. If I then put the battery back into the phone, the phones works in every way except it wont charge
I have most of my digital life on this thing, I am so screwed without it. Look like its a warranty repair job then? Ive had the phone about 3 months from Phones 4U :crying:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
UtkarshGupta said:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
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Happened to mine to T-mobile version. Never dropped it, never got it wet, only 1.5 months old.
WTF? Seriously?
Behavior:
Charges sometimes.
Charge sometimes stops at 70% or less.
Screen sensitivity screws up sometimes.
Data constantly being transmitted whether WiFi or cell network.
Never dropped.
Never wet.
Never harshly impacted.
Never rooted.
Tried factory reset.
Tried pulling battery.
Tried different chargers and cables.
Wondering if the trident aegis case put too much pressure on the charger cable by pushing it sideways with the flap.
Any ideas?
Hardware problem.
Sent from my GT-N7100 using xda app-developers app
brocktice said:
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
Click to expand...
Click to collapse
Check in the box, and if you have an EROS Group sticker on it that means it's covered under warranty here in Dubai, UAE as they are the main distributor here for Samsung products.
Sent from the rabbit hole.
This happened to me yesterday after spilling tea on it. I took the device apart as per this video, checked the connectors and reassembled it. Voila, the charger is working again. Obviously I take no responsibility etc etc.
My Samsung Galaxy Note 2 wont charge
I have also had this problem where my galaxy note 2 wont charge. I have tried all the chargers i have used successfully in the past and none of them will charge it now. I had the problem some weeks ago and now it has happened again. I only purchased the phone in January 2013. It is very frustrating. I have never dropped my phone or damaged it in any way what so ever. I have no idea what the problem could be but i will be taking it back to Telstra as i need it sorted out.
Same problem here - is this a generic problem with the Note 2??
I always put my phone on charge overnight , woke up yesterday and it hadn't charged. Swapped batteries - no problem - then put original battery back in, hey presto, charging!
But since then both batteries have run out and I couldn't get either to take any charge. Got it plugged in now and just like other people I've got a static charging ring showing, And no power.
Bought an external charger to try and get round this, but has anyone come up with a proper solution??
-StuPC
Strange...
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Thanks for the tip, Pavpev - I gave it a try but still nothing. Perhaps my phone is super-sensitive!
It happne to my note 2 as well
I had to give it for repair to service center now i just want to know what triggered it and how to prevent it..................
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Can confirm this is the case! Tried everything, but the blowing air into the USB socket worked :good:
Related
Hey all. I now have an imported Galaxy Nexus that won't turn on, here's what happened...
I bought the phone back in April and haven't had a single problem with it until now. On this past Monday I woke up, got ready for work and unplugged my fully charged GNex from my wall charger as I do every morning. On my way to work I popped my GNex into the Samsung car dock to listen to music as I do every morning. When I got to work I popped out my GNex from the dock and sat at my desk for a while. I went to check something on my phone and it felt kinda hot, I thought nothing of it and kept working. Maybe 10 minutes later I checked if it was still hot and it was, uncomfortably hot, and the battery was at like 40% (this was about 40 minutes after I took it out of the car dock).
This made me think that by some chance a program was running crazy in the background, so I restarted my phone. Booted back up, plugged it into a wall charger I have at my desk, and let it sit for about 10 minutes. I then picked it back up and it was still burning hot, now I shut it down again, unplugged it, and pulled the battery out until it cooled down (about another 10 minutes).
Now I popped the battery back in and booted it up. Starts to get hot again and now the battery is at 4%. At this point I think "WTF..." and turn the phone off and let it sit there with the battery in. Keep it in there until the battery completely discharges (the phone isn't hot anymore) thinking that maybe it's having trouble reading the battery stats idk no big deal right? Turns out no, very big deal.
Let it sit there for an hour with no battery in it, then plugged it in and tried to power it on. Nothing. Pulled the battery, popped it back in, and let it sit with the charger in it for 30 minutes. Nothing. The phone isn't getting hot at this point like it was. So I try all the button combinations with the volume buttons and power buttons and still nothing. Even when I plug the phone in the charging battery animation doesn't show up.
When I leave it plugged into the wall charger now, the phone gets a little warm as you'd expect when you charge your phone, not hot like before. I took the phone apart and saw nothing wrong with it, but then again I'm not a hardware guy so I took it to a phone repair shop. He took a look at it and couldn't find anything weird with it either (besides it doesn't work).
In this mess I tried to contact Samsung and take advantage of my "International" warranty but no dice as I'm sure most of you know (this is my $450 lesson). Samsung USA said they won't even fix it if I pay them, I have to do it through Samsung UK which is a nightmare.
The last kick to floor was seeing my credit card charged for the desk dock that I ordered a week before the day this happened. I've ordered a new battery on the off chance that maybe that's the problem, if not I'll be buying another GNex with a US Warranty from the Play Store.
Any bits of hope anyone has for me? Is it even worth my while to ship it off to another phone repair store that says they can "fix it no problem"? Sorry for the long post, everyone always says to post as much detail as possible so I did!! lol. Thanks for reading!!
In the same boat, my Nexus just died today. It is completely unresponsive. Plugging the phone into the computer with no battery will not display any OMAP hardware.
hmm I'm wondering now what is the reason? is it 4.0.4 update? my phone is getting warm after the update too, and the cpu consumes 30% power. but its not too hot, only one area, on the virtual SD card area.
where did you order your GN from? depending on which website... they may "fulfill" your warranty if you're within their warranty time frame.
zephiK said:
where did you order your GN from? depending on which website... they may "fulfill" your warranty if you're within their warranty time frame.
Click to expand...
Click to collapse
Off an Amazon retailer, I already checked and they said no :-( I should be getting this battery soon, hopefully that fixes it. I highly doubt it though.
Good news, the website I got mine from(Dailysteals) is willing to do an exchange or refund for me. Surprisingly, I didn't even have to go through a lot of trouble for them to issue an RMA for me. I just had to explain my situation with them about Samsung USA/UK unwillingly to repair the phone.
tenchir said:
Good news, the website I got mine from(Dailysteals) is willing to do an exchange or refund for me. Surprisingly, I didn't even have to go through a lot of trouble for them to issue an RMA for me. I just had to explain my situation with them about Samsung USA/UK unwillingly to repair the phone.
Click to expand...
Click to collapse
Nice! When did you buy it from them?
Mine just bit the dust today as well. Just contacted Handtec and hoping they'll warranty it. It was running just fine up until today and now ODIN won't write to NAND. The same thing that happened in this thread is what happened to my phone:
http://forum.xda-developers.com/showthread.php?t=1671044
kurczynski said:
Nice! When did you buy it from them?
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I bought it back in March when they had it for $465.
tenchir said:
I bought it back in March when they had it for $465.
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Click to collapse
Damn you! lol. It specifically says on the site that I got it from that they don't offer any warranty.
dawgpound6985 said:
Mine just bit the dust today as well. Just contacted Handtec and hoping they'll warranty it. It was running just fine up until today and now ODIN won't write to NAND. The same thing that happened in this thread is what happened to my phone:
http://forum.xda-developers.com/showthread.php?t=1671044
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Click to collapse
welcome to the club. why don't you just buy another one with a us warranty like i want to? oh ya that's right they're illegal to sell right now...
kurczynski said:
Damn you! lol. It specifically says on the site that I got it from that they don't offer any warranty.
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When I bought it, I remembered that it says 1 year warranty in the description. I mentioned this to them when I explain to them that I can't get it repaired by either Samsung USA/UK.
tenchir said:
When I bought it, I remembered that it says 1 year warranty in the description. I mentioned this to them when I explain to them that I can't get it repaired by either Samsung USA/UK.
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Click to collapse
hmmmmm might be worth a shot
kurczynski said:
welcome to the club. why don't you just buy another one with a us warranty like i want to? oh ya that's right they're illegal to sell right now...
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Click to collapse
I just hope Handtec covers it. I've never dealt with their warranty before and I've been trying to find if anyone had any experiences with it. I remember people saying they'd cover it for 24 months which is why I went with them in the first place.
kurczynski said:
hmmmmm might be worth a shot
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Click to collapse
Good luck, they probably updated the warranty thing after the March sale because of the confusion with the warranty status.
YYYYYYYYYYYYYYYYEEEEEEEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great success!!!!!!!! My extended battery just came in the mail and that was indeed the problem. WTF!? Never had that happen to me with a phone before. Totally didn't think that was gonna help lol.
kurczynski said:
YYYYYYYYYYYYYYYYEEEEEEEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great success!!!!!!!! My extended battery just came in the mail and that was indeed the problem. WTF!? Never had that happen to me with a phone before. Totally didn't think that was gonna help lol.
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Click to collapse
Can you explain? You mean to say you replaced your battery with an extended battery and it started working again?
dawgpound6985 said:
Can you explain? You mean to say you replaced your battery with an extended battery and it started working again?
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Click to collapse
Absolutely. I replaced the batter with the official Samsung extended 200mAh and it turned on, funny thing is though that the same thing is happening again...it still turns on but it's getting super hot and draining almost instantly. The phone shows that it's plugged into power but it says under the battery option that the device is not charging, weird. This is what it shows my battery stats as:
https://docs.google.com/open?id=0ByadaWWGExhWMjRTUUhQOHdXZnc
https://docs.google.com/open?id=0ByadaWWGExhWbFNiR0NSTkJGcUE
The first death drop in charge is when this all started, the second one is what's happening now. It seems to be charging okay now via PC USB which doesn't make sense to me, cause I tried my wall charger and my car charger earlier and it got super hot and said it wasn't charging.
My phone is getting hot right around the area of the "Texas Instruments TWL6030 Fully Integrated Power Management with Switch Mode Charger" as seen here:
http://www.ifixit.com/Teardown/Samsung-Galaxy-Nexus-Teardown/7182/2
I'm gonna poke around with a couple things that I found on the net and hopefully resolve it, hopefully it can be fixed with software tweaks!!! Here's some stuff that I found:
http://code.google.com/p/android/issues/detail?id=22878
http://productforums.google.com/forum/#!topic/mobile/RahZtFg39DU
Try asking Google ( if you haven't already ). They maybe able to tell you a more detailed reason, and may help resolve it. Never know and Gl
Sent from my Transformer Prime TF201 using Tapatalk 2
I see. So your phone is draining the battery and not charging at all. Have you considered doing a factory reset? Maybe invest in a battery charger for the time being until the phone starts to charge the phone properly.
Oh, just a follow up on my situation. My NAND is still broken beyond repair. Tried ODIN, OMAP flash, different USB cables, drivers and nothing will write to the NAND. I contacted Handtec and they told me to RMA it to them. So I'm gonna be doing that some time this week. They want original box and everything that came with the phone so I'm trying to gather all of that before I ship it to them. Hopefully the turn around will be quick cause this Galaxy S (which also had a NAND hardware failure and repaired once by Samsung then failed again) is getting old quick.
I plugged my S III on the charger last night before I had gone to bed. This morning the phone wasn't on and so I thought maybe the charger had gone bad. So I put in my spare Samsung battery. The phone still didn't boot. So I took the battery out and plugged the phone into the computer to see if it would come on. Nothing. I've been running a rooted stock ROM, specifically the one that didn't trip the flash counter. Any ideas?
Was there a storm the night you left it plugged in?
from my AOKP galaxy s3
It could be a short circuit.
What is why I do not plug in all my chargers directly to the wall...
Use a UPS with builtin circuit protector and ground before plugging in your expensive GS3 or iPad 3 or whatever other gadgets you might have.
No, there was no storm. Clear skies all around. The phone gets warm at the bottom like it is charging, but nothing comes on.
TheWyzeMan said:
No, there was no storm. Clear skies all around. The phone gets warm at the bottom like it is charging, but nothing comes on.
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If you are under 30 days, then I would say get it excganged.
Sent from my SAMSUNG-SGH-I747 using xda premium
Nope. Got it June 25th.
Return to Samsung, the warranty period is one year. You can read more on Warranty Guide (that come with the phone) what is covered and what's not.
Good luck :good:
I knew there was a one year warranty. Was hoping a ota update broke it and I could fix it. Not been my day. Blown suspension on my car this morning.
TheWyzeMan said:
I knew there was a one year warranty. Was hoping a ota update broke it and I could fix it. Not been my day. Blown suspension on my car this morning.
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Click to collapse
Damn! Sounds like a ****ty day! Hope things get better for you. Samsung should replace it one would think. But would rooting it void it?
Sent From My Samsung Galaxy SIII
Well the phone isn't turning on at all so I'm not terribly sure how they'd figure out it was rooted. Also, where is the model code? Not the model name, SGH I747. Samsung's site was asking for it and the choices were something like SGHI747MBAATT.
TheWyzeMan said:
Well the phone isn't turning on at all so I'm not terribly sure how they'd figure out it was rooted. Also, where is the model code? Not the model name, SGH I747. Samsung's site was asking for it and the choices were something like SGHI747MBAATT.
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Click to collapse
It's either on the box or behind your battery on your phone.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Same exact thing happened to my phone, I took it to the store and luckily they exchanged it for me (even though it was well past 30 days). Good luck.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I think you just got a lemon from day one Samsung phones are cheap to begin with. Mine has been fine so far but I do baby it.
Sent from my SAMSUNG-SGH-I747 using xda premium
I babied mine too. Has screen protectors in before I got the phone.
Thanks guys. Gonna go by AT&T today after work on the off chance Rey replace it out of the 30 day period. Then I'll call Sammy if they don't.
I think there was some sort of power outage over night in your area and it came back before you woke up.. happened to me once
mms6 said:
What is why I do not plug in all my chargers directly to the wall...
Use a UPS with builtin circuit protector and ground before plugging in your expensive GS3 or iPad 3 or whatever other gadgets you might have.
Click to expand...
Click to collapse
This is exactly why I installed a whole house surge protector, as well as each outlet in my house are individually surge protected. They cost more when I was building the house, but worth the additional $1K I spent upgrading all my outlets.
http://www.amazon.com/Leviton-5280-W-Suppressor-Receptacle-Industrial/dp/B0006I33Y6
Those are what each outlet has. My home theater has a seperate monster 7 outlet protector.
nest75068 said:
This is exactly why I installed a whole house surge protector, as well as each outlet in my house are individually surge protected. They cost more when I was building the house, but worth the additional $1K I spent upgrading all my outlets.
http://www.amazon.com/Leviton-5280-W-Suppressor-Receptacle-Industrial/dp/B0006I33Y6
Those are what each outlet has. My home theater has a seperate monster 7 outlet protector.
Click to expand...
Click to collapse
Sounds like a good idea when I decide to have my house built!
Oh that's just neat. And AT&T would not outright exchange it, but I talked to their warranty dept. and they are sending me a new one and I'll out the old one in the box to send back to them. Guy I spoke to said he waived the few for the two day shipping. While I was glad, I couldn't help but feel like not giving warranty issues two day shipping for free to begin with is a bit of a ripoff. My device broke and I may have to wait more than a week to get a new one? Wth?
Hola, noob here with a problem.
My rogers captivate glide was behaving perfectly fine one night when I decided to download some large files over wifi. It was also plugged in for charging and I was using some app (forgot the name) to prevent my screen from turning off so I won't lose my wifi connection. I left it like that and went to sleep. Upon waking up, my phone was hotttt , the screen still on but it has faded into a greenish color with scan lines. It was unresponsive and I had to pull the battery. Ever since then, my phone would last no more than a few minutes before freezing and fading into scan lines. I thought it was a battery issue, so I got new batteries but that didn't help one bit. I even flashed the kernel and still no help. I did resets, recovery, wiped caches, took out sd card and sims, stock builts. Nothing worked. I can't connect the phone to the computer or wall charger either. The screen would instantly freeze and fades out upon plugging in the micro usb cord.
Have anyone had similar problems? Did I fried the soc? I don't think it's a problem with the screen since it was perfectly responsive the few minutes it worked. This noob needs helppp.
I've posted a video on youtube but I couldn't link to it, but if you search "captivate glide problem" you'll see a video showing the freezing problem I have. I'm from the US also, so I don't know if I could get samsung to fix it through warranty since the phone is Canadian.
Well I downloaded Modern Combat 3 and that was like about 1Gb and the screen turn off because I didn't touch it while it downloaded, and wifi kept going so I'm not sure why it didn't stay on for you
Sent from my SGH-I927 using xda app-developers app
Idk about the phone so much , but i am computer technician and it sounds like you overheated it, what we might call "burned it up".
The screen symptoms you have described are a dead giveaway, especially the lines
If this was a laptop, I would be sending it off for a reflow .
Typically, the circuit board gets so hot, the solder on the ships melts enough for a tiny bit of separation. This requires a "reflow ", where specialized equipment is used to repair the solder connections.
First, you should to a factory reset , then try to do a warranty claim. (unless u have insurance from your cellular provider, then u might check with that)
*edit, sorry, I missed the warranty part the first time I read ur post*
The next option would be to check with the guys at www.mylaptopisbroke.com
Email them, ask if they concur with my diagnosis and if they can help.
I have been dealing with them for about two years and always been highly satisfied. (They are in NY, I am in TN. I have sent literally dozens of devices to them)
If none of those 3 options work out for you, start looking for a new phone.
Sorry :-/
Sent from my SGH-I927 using xda app-developers app
Sorry, but I agree with the previous poster, sounds like a hardware issue. Start the warranty process, can't know if it's gonna work til you try it.
Not to try to close the barn door after the horses have bolted, but in case you get into a similar situation with your new phone, there's an easier and safer way. When you're in the WiFi screen hit the menu button and under advanced settings there is the option to keep WiFi on during sleep. Also, as you have found out, be careful with any apps that directly control the hardware.
Had a very similar scenario as the OP described. Went to bed with it plugged in and streaming DI FM in high quality, woke up in the middle of the night by burning myself on the metal back plate. Unplugged it and pulled the battery, when I woke up in the morning after a rather worrisome night sleep I discovered my WIFI would not work unless I was within a foot of the router otherwise it wouldn't get any signal. I assumed the devices internals were damaged and that is what caused the problem, glad to know someone else aside from me has had a similar issue. Best bet would be trying to get a replacement through the warranty unless you have some type of protection plan through your carrier.
I see, thanks guys for the inputs. I had a feeling it's a goner. I can't do the warranty since it's rogers and I'm from the U.S.; bought it off Newegg unlocked without a warranty. So I guess I'm screwed.
Had the same thing happened to me. Had to send it to sammy to get fixed the had to replace the whole board
Sent from my SAMSUNG-SGH-I927 using Tapatalk 2
ericpeacock79 said:
Idk about the phone so much , but i am computer technician and it sounds like you overheated it, what we might call "burned it up".
The screen symptoms you have described are a dead giveaway, especially the lines
If this was a laptop, I would be sending it off for a reflow .
Typically, the circuit board gets so hot, the solder on the ships melts enough for a tiny bit of separation. This requires a "reflow ", where specialized equipment is used to repair the solder connections.
First, you should to a factory reset , then try to do a warranty claim. (unless u have insurance from your cellular provider, then u might check with that)
*edit, sorry, I missed the warranty part the first time I read ur post*
The next option would be to check with the guys at mylaptopisbroke
Email them, ask if they concur with my diagnosis and if they can help.
I have been dealing with them for about two years and always been highly satisfied. (They are in NY, I am in TN. I have sent literally dozens of devices to them)
If none of those 3 options work out for you, start looking for a new phone.
Sorry :-/
Sent from my SGH-I927 using xda app-developers app
Click to expand...
Click to collapse
I've contacted mylaptopisbroke and they told me that phone repairs have been discontinued until midwinter 2013.
Is there anywhere I could buy a new soc??
Try mobiletechvideos.com or phonedoctors.com
I've heard of reflowing oneself by putting it in the oven at 550 degrees for 10 minutes or something. FWIW.
Not sure I'd want to do it myself, not having better information, but perhaps there's something out there some googling will reveal.
I've look at the sites, no captivate glide stuff. Guess captivate glide is not that popular a model. I've read about reflowing, but too chicken to try. I did took took the phone apart but saw that the LED is on the board itself and couldn't be detached; it's housed in some soft rubber feely box. I had a feeling it would melt in the oven.
in the options you can change it to keep wifi on all the time.. i keep mine on all day.
bobbinthreadbare said:
in the options you can change it to keep wifi on all the time.. i keep mine on all day.
Click to expand...
Click to collapse
Yeah... I know that now... too late though.. ahah
What have you done with this?
Have you turned it on recently and found it still works?
I have a similar problem and other threads have suggested it's a software problem that might be fixed by installing a new ROM via odin
I'm at a loss as to what's going on. A few months ago I was changing up my ROMs and went to charge my phone and left the room. When I came back I was smelling that dreaded burning circuit board type of smell. Now none of my stock USB cords work with my stock charger. In fact I have 50 or so USB's and the only one that will still work is an old one from my Samsung device.
Just today I got a quick charge 2.0 and plugged it in and to my surprise it worked! Then about 30 minutes later noticed it was not charging. Hold the phone up to my nose and sure enough I smell a slight burning smell again. Is my device no longer going to be able to charge normally? I can't think of anything else to do. Could it be kernel related? Any help or troubleshooting ideas would be wonderful. Thank you so much guys!
Seems like that is a problem with your phone components not with software.Tell me about your battery life.If you connect your phone to a PC did your phone charge?Did you tried changing your rom with the original one?
TheLegend88 said:
Seems like that is a problem with your phone components not with software.Tell me about your battery life.If you connect your phone to a PC did your phone charge?Did you tried changing your rom with the original one?
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Thanks for the reply. PC only would work if the cord being used was one of the 1 or 2 that actually work. I did have a little increased battery drain that seems to be decreasing my battery about 30% or so faster than before. I was going to investigate further, but it wasnt at an alarming rate as of yet. I honestly chalked that up to the ROM. I have Multiboot installed and CM6 is the same...100% hardware issue at this point...just not sure if the root of it started from the kernel or not.
I do have an update though...so it seems the part that burned last night was the final straw and now even the 1 charger that worked won't do anything...seems like I'm dead. Took it into Sprint (I have insurance) and they are going to replace it. Sadly looks like it won't be here until Tuesday. I tweeted Sprint about the issue and they'll be calling me shortly. If my insurance/warranty covers my issue and it's believed to be a defective phone I do not understand why I should be without a phone for 6 days. At the very least give me a loaner...but even that doesn't seem to be the best solution for an issue such as this. Good news is my phone won't take a charge so there's no need for me to try and make sure they can't tell I'm rooted.
Sprint used to be really good about customer service w/ having phones overnighted to your house or in store exchange. Those are distant memories now though.
Ig that helps you.My phone is in the repair store too and a guy from HTC told me that the repair for my phone will last for 40 working days ).So...6 days it's a WONDERFUL period.I am not so lucky as you.
P.S.They just have to change my camera module.
I have a factory unlocked SM-N975U1 Note 10+, using on AT&T's network. It recently had an update pushed to it (early April 2022) that I let install before I went to sleep, then the next day found that wireless charging no longer works. I suspect the update is the culprit - so a software glitch. I have tried everything listed here: https://tinyurl.com/yckk9mmr by The Droid Guy, from rebooting to refreshing the system cache, to no avail. The wireless charger in my truck, on my desk at home, and my husband's wireless charger - all of with which it worked perfectly before the update to charge the phone - all recognize the phone is there but the LED on each begins to flash rapidly, so I am certain it is something with the phone. I am about to try to root the phone so I can install Titanium Backup or try Nandroid then do a factory reset. Short of that option of last resort, do any of you have any idea what else could possibly be the issue here? The only other thing I can think of would be the fact that the back glass is cracked, but has been for a while now, so while I could see correlation, I do not see causation. But I am by no means anywhere close to being an expert, so I may be wrong on that point. Any advice or suggestions would be greatly appreciated! I do not want to incur the expense of a repair from Samsung, and am considering perhaps just getting a Qi receiver - the type you'd add to a phone between the phone and case to add wireless charging to any phone. If nothing else, if you have any recommendations on that point as well they would be most welcome.
Thank you in advance for your time and assistance.
Could be a battery failure. Get the rear cover replaced and the phone inspected for damage.
Replaced battery if it capacity is less than 80% of when new ie SOT.
Updates can break things and make troubleshooting more difficult. This could've been caused by the update or be purely coincidental.
bdh1975 said:
I have a factory unlocked SM-N975U1 Note 10+, using on AT&T's network. It recently had an update pushed to it (early April 2022) that I let install before I went to sleep, then the next day found that wireless charging no longer works. I suspect the update is the culprit - so a software glitch. I have tried everything listed here: https://tinyurl.com/yckk9mmr by The Droid Guy, from rebooting to refreshing the system cache, to no avail. The wireless charger in my truck, on my desk at home, and my husband's wireless charger - all of with which it worked perfectly before the update to charge the phone - all recognize the phone is there but the LED on each begins to flash rapidly, so I am certain it is something with the phone. I am about to try to root the phone so I can install Titanium Backup or try Nandroid then do a factory reset. Short of that option of last resort, do any of you have any idea what else could possibly be the issue here? The only other thing I can think of would be the fact that the back glass is cracked, but has been for a while now, so while I could see correlation, I do not see causation. But I am by no means anywhere close to being an expert, so I may be wrong on that point. Any advice or suggestions would be greatly appreciated! I do not want to incur the expense of a repair from Samsung, and am considering perhaps just getting a Qi receiver - the type you'd add to a phone between the phone and case to add wireless charging to any phone. If nothing else, if you have any recommendations on that point as well they would be most welcome.
Thank you in advance for your time and assistance.
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What happens when you charge with the usb c cable? Any warning message?
Is Samsung replacing these phones for this issue? I am so irritated. Just press the back of the phone hard and it will work again??? I remember the Fonz hitting the jukebox on Happy Days, but seriously on a $1,000 phone? Gimme a break.
I just had the same problem. Is this really a thing? I can't believe this is a known issue. I followed pressing just below the camera to the right of the back and now it works.
(see the post I found below).
There seems to be a problem with the wireless assembly’s contact to the
mother board which has a temp sensor attached. Give your phone a gentle
press on the back just under the camera and a little bit to the right.
This is just a temporary fix as the wireless charger will probably lose
contact again. Hope this helps.
From: https://de.ifixit.com/Antworten/Ansehen/644492/note+10+temperature+too+low
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level 3
BlackberryOne4579
·7 mo. ago
Thanks! This worked for me! Pressed on it a bit and something made a little click and boom it works
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Beb0p27
·7 mo. ago
No problem! Glad it worked!
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https://www.reddit.com/user/fwmccabe/
level 3
fwmccabe
·7 mo. ago
My Galaxy Note10+ quit wirelessly charging yesterday. I tried this and it worked! Thanks!
If I recall correctly the coil for wireless charging on the N10+ is connected by a ribbon cable. It may have become detached. Unlike the contact points Samsung used for the GPS antenna like on the S4 they should not fail.
Always use a good case to protect the N10+ from high G loading during drops as they can damaged the mobo or knock connectors loose even if there's no apparent outside damage. These are relatively heavy phones that wuv to corner impact when dropped.
Thank you for responding!
Weird, I have never dropped it. Its brand new and I have a good case on it at all times. Maybe it was just loose to begin with? Will this fix it for good as long as it doesn't get jarred loose?
So you are saying the contact points like the S4 would fail and this ribbon cable should not fail, just can come loose?
What does "wuv to corner impact" mean?
Tenacious--M said:
Thank you for responding!
Weird, I have never dropped it. Its brand new and I have a good case on it at all times. Maybe it was just loose to begin with? Will this fix it for good as long as it doesn't get jarred loose?
So you are saying the contact points like the S4 would fail and this ribbon cable should not fail, just can come loose?
What does "wuv to corner impact" mean?
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The S4 had point contacts that were held in place by pressure and could corrode over time, completely different from a ribbon connector.
Whatever is loose or broken will likely need to be serviced eventually.
I wouldn't sweat, I never used wireless charging on my N10+'s, don't even know if it works. Cable charging is superior, faster and the C port socket on the N10+ is robust. Good for many thousands of cycles.
Tenacious--M said:
What does "wuv to corner impact" mean?
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Wuv is love with a mean twist added...
Oh, lol!
Would pressing harder on the recommended spot possibly get it to mount down firmly to where it wont have constant problems? Or will it just get worse?
Tenacious--M said:
Oh, lol!
Would pressing harder on the recommended spot possibly get it to mount down firmly to where it wont have constant problems? Or will it just get worse?
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Have the rear cover pulled and see what you got.
The coil assembly may have failed.
If the battery is near 80% of its original capacity then replace that then too. This phone is too valuable to be mucking with it by pressing on the rear cover... not a good plan.
So guess what? I had recently purchased this unit as NEW, Sealed with 1 year factory warranty with on eBay. Seller had good feedback so I thought I could trust them. I was so perturbed with this charging issue after only have it for two weeks that I got with Samsung Support. I figured I was covered since it was new, sealed and had a 1 year warranty with Samsung. They verified that this phone was activated April of 2020 and the warranty expired April 2021. He also said he can see that the battery life has been used to where it only has about 50% of the potency it had when it was new. Total fraud!!!
Tenacious--M said:
So guess what? I had recently purchased this unit as NEW, Sealed with 1 year factory warranty with on eBay. Seller had good feedback so I thought I could trust them. I was so perturbed with this charging issue after only have it for two weeks that I got with Samsung Support. I figured I was covered since it was new, sealed and had a 1 year warranty with Samsung. They verified that this phone was activated April of 2020 and the warranty expired April 2021. He also said he can see that the battery life has been used to where it only has about 50% of the potency it had when it was new. Total fraud!!!
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Contact your bank and see if you can return it and have the bank do a charge back. Your state attorney general's office may be able to help as well but I would go with the first option and a full cash refund.
I do know a reliable vendor for new ones if you need that contact. I've used them. A1.
Thank you, I sure do appreciate that. Yes, I would love your contact if you would be so kind.