i had to file a claim with asurion, they sent me a dinc 2. its a nice phone. i noticed today when going over it, that one of the tabs to connect the back antenna is bent. i tried to bend it back and flinggg part of it flew off. its the one to the shorter antenna strip. i need you guys opinion, will this effect me? part of the tab is still there and i think its hitting the connection but i dont kno, the ocd in me wants to keep working on it. and i dont want to deal with assurion again cause they are hell to deal with. please any insites would be awesome.
unfortunately this phone won't work without the back battery cover, because it has those connectors to give you service. I coincidentally have a brand new OEM back case. ur for cheap if you need. PM me.
they are sending refurbs with the back cover with this phone so I kept one, and they never charged me so it's brand new.
Same thing happened here - just got a pair of dinc2's as replacement for our craptastic fascinates. Both came with the backs included, and they sent us a pair of new backs, which i'll be keeping as spares since they're so critical on this phone. not the kind of thing you can go without for a day or two.
mikells43 said:
i had to file a claim with asurion, they sent me a dinc 2. its a nice phone. i noticed today when going over it, that one of the tabs to connect the back antenna is bent. i tried to bend it back and flinggg part of it flew off. its the one to the shorter antenna strip. i need you guys opinion, will this effect me? part of the tab is still there and i think its hitting the connection but i dont kno, the ocd in me wants to keep working on it. and i dont want to deal with assurion again cause they are hell to deal with. please any insites would be awesome.
Click to expand...
Click to collapse
You really shouldn't try bending things that look out of place. You can try warranty replacement but if you mention what you did or they check before sending the replacement (I believe they cross-ship so this may not apply) then they are likely to reject warranty replacement and will require another insurance replacement.
With new/refurb devices that are in warranty, it's best to return it if there's a manufacturing defect.
thing is i dont honestlly know if ti was a manufacturing defect. the phone seems fine service wise. it jumps around like my inc1 did service wise. so it seems good for now. and i know i need the back, it wolnt even make a call without it. im gonna hold off and roll the dice and see if it holds up. i dont want to deal with assurion again, and once u do it thru them u have to call them if anythigns wrong with it. u can't call vz and say i need a replacement after u get a phone from asurion. sux. any other advice u guys have? if u google android central htc inc 2 review it shows the prongs in the one photo. the back has nothing to do with where mines bent, its on the board of the phone..
just now: i did what u said, called assurion, talked to an awesome rep. new phone is coming tomm. its going to be a brand new phone too, no referb. he was no bs, and took care of my prob. thanks guys.
Related
Where can i get a htc desire z/g2 motherboard??
i dropped my phone and something inside of it something got loose, now it wont charge or turn on
Just took it to a repair guy, he opened it up and said everything seems fine....no corrosion or anything from water...but the phone wont power on....any one here have any ideas? just shoot em, im willing to take anything
Ask HTC?
MacaronyMax said:
Ask HTC?
Click to expand...
Click to collapse
i tried, they wont cover accidental damage. And my warrantys been voided since someone opened it up..
I bought a second hand phone and it did turn on however there were a numbers of problems with my phone, it had a power button that didnt work, unresponsive parts on the lcd and a quiet in call speaker.
Your best bet before trying to replace the whole pcb is opening your phone using a teardown guide
http://tjworld.net/blog/htc-desire-z-tear-down
Make sure you read it a couple of times and go through the pics so you know what your dealing with, find the power button, make sure its intact and adjust the ribbon cables.
Otherwise just find a cell phone repairer on a classified ad like criagslist or kijiji.
TheToiletSpaula said:
I bought a second hand phone and it did turn on however there were a numbers of problems with my phone, it had a power button that didnt work, unresponsive parts on the lcd and a quiet in call speaker.
Your best bet before trying to replace the whole pcb is opening your phone using a teardown guide
http://tjworld.net/blog/htc-desire-z-tear-down
Make sure you read it a couple of times and go through the pics so you know what your dealing with, find the power button, make sure its intact and adjust the ribbon cables.
Otherwise just find a cell phone repairer on a classified ad like criagslist or kijiji.
Click to expand...
Click to collapse
i had someone take apart the phone and they said everything inside looked good. Im going to take it to another place tommorow and see if they can fix it....otherwise this is the 2nd smartphone that died on me. HTC told me to go to Bell...and i bought this phone 2nd hand. Trying to send my Galaxy S in was a Pain....anyone here know of good 3rd party repair services in Ontario?
jark99 said:
i had someone take apart the phone and they said everything inside looked good. Im going to take it to another place tommorow and see if they can fix it....otherwise this is the 2nd smartphone that died on me. HTC told me to go to Bell...and i bought this phone 2nd hand. Trying to send my Galaxy S in was a Pain....anyone here know of good 3rd party repair services in Ontario?
Click to expand...
Click to collapse
I hate to say it, but it was second hand for a reason. Ever try switching the battery? How about changing the power supply?
melodicjunkie said:
I hate to say it, but it was second hand for a reason. Ever try switching the battery? How about changing the power supply?
Click to expand...
Click to collapse
Yes. Start simple. First check your electron hose to make sure you are getting power to the device. Also check the battery as well as the prongs that connect with the battery tabs. If things are good there, then think about tearing into the phone.
melodicjunkie said:
I hate to say it, but it was second hand for a reason. Ever try switching the battery? How about changing the power supply?
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Click to collapse
no no, dont say that. This phone was fine for 3 months, i dropped it at a club i went to and water got inside the phone....i took it to 3 repair people and they all said the Main PCB motherboard is damanged (water) soo does anyone have any idea where i can find a motherboard?? i have no problem with costs of replacing it. As long as its not more than the phone itself.
jark99 said:
no no, dont say that. This phone was fine for 3 months, i dropped it at a club i went to and water got inside the phone....i took it to 3 repair people and they all said the Main PCB motherboard is damanged (water) soo does anyone have any idea where i can find a motherboard?? i have no problem with costs of replacing it. As long as its not more than the phone itself.
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Click to collapse
You didn't mention water damage in the OP. You said something was loose. Water damage is completly different.
Try ebay.
Hey i found these 3 ads on ebay...do you guys think that a swap of the motherboards would be fine? heres the ads. I contacted the seller and they said the battery was used and thats it but phone seemes operational....i know its a risk, but is it worth it guys?
..need help on this one.
why swap the motherboards if the new phone is working fine. Just transfer data and you're done surely?
elliott2705 said:
why swap the motherboards if the new phone is working fine. Just transfer data and you're done surely?
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Click to collapse
Reason being the other phones have minor problems, like speaker doesnt work, or some of those phones wont pick up signals and i think thats due to a bad radio flash or if i just flash a radio everything should be working fine.
can someone please clarify this? if i buy a phone with a speaker problem and transfer the main PCB board to my old phone...will there still be a speaker problem? or is the speaker a separate unit itself and not related to the pcb board?
jark99 said:
can someone please clarify this? if i buy a phone with a speaker problem and transfer the main PCB board to my old phone...will there still be a speaker problem? or is the speaker a separate unit itself and not related to the pcb board?
Click to expand...
Click to collapse
If am correct the speaker is a separate component
Sent from my HTC Vision using XDA Premium App
lainvalenajr said:
If am correct the speaker is a separate component
Sent from my HTC Vision using XDA Premium App
Click to expand...
Click to collapse
one of the phones i am bidding for says it might not be able to guarantee a connection to mobile network (send sms,make calls) could that be a radio flash problem? would i be able to fix that??
another is one of the phones boots on and shuts off, i take it that could be a bad flash or something? its only about $20. just trying to weigh my options cause the new phones are lkike bidding for $350 lol im not that rich yet
I found out that my MOTHERBOARD is fine. There was water damage but not enough to go inside to the main board! My dad tested the battery voltage and found i wasnt getting any voltage.
i went to future shop and found a lady to let me use her battery and sure enough the battery was working and phone powered on!!! so i guess my battery was shot from dropping and popping out of phone while recording a video.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=330551036273
ordered these from ebay....are they any good? they look decent
Those look like the batteries I got. They were about 1/2 of the claimed mah rating. Worst case, they wiill get you running, and that charger is pretty good.
Sent from my T-Mobile G2 using Tapatalk
That is why you bring a secondary phone to the club. Just sayin'.
BB Bold for the club, G2 for work and school, Iphone 4 for at home / chilling with friends.
convolution said:
BB Bold for the club, G2 for work and school, Iphone 4 for at home / chilling with friends.
Click to expand...
Click to collapse
So, made of money you are? Support your favorite ROM developer you should.
Sent from my HTC Vision using Tapatalk
Alright. I searched a bit and didn't see anything like this so here goes.
I've had charging issues with my evo for the past few weeks, I have to let the cord hang down or the phone would refuse to charge.
I got sick of it tonight and -stupidly- opened it up, thinking I could fix it.
The charging port was apparently extremely loose and completely broke off when I opened it up.
I am also rooted, Think the insurance will cover me, what with opening the phone and root?
If you google evo charge port loose/broken you will get alot of hits. Some say they get a replacement some say sprint would not cover it for them. It seems like it depends on the store. As long as you didnt mess anything up when you took it apart they shouldnt be able to tell. Some say they got a replacement even with the phone rooted, but it would be a good idea to unroot first just to be safe. Imo I would call sprint first and if they say you can get it replaced get them to note that on your account before you goto the store.
The warranty won't cover it, but the insurance should (i.e., you pay the $100 deductible). I don't think there's an exclusion for having tampered with the device, but if you're worried, you could also just report it lost instead of broken, since the insurance covers that too. Just don't try to do something sketchy like Craigslist the old phone if you do that, as they'll have it blacklisted -- just pitch it, recycle it, or find some other creative way to dispose of it. I actually don't think you even need to report it as lost though, since it's supposed to cover physical damage as well.
If you hadn't opened it up, you could have got it replaced without paying - at least at the right store. Mine was the same way, and the one I have now seems to be getting there. I had to put the phone on the edge of my table with the cord hanging down to the outlet. It's a fairly common problem. When I took the phone in, the guy didn't even look at it until he had to get information off of it. He ordered a new one through insurance, but no deductible. I picked up the new one the next day.
You can try taking it in, but if it's obvious that you opened it & the port is entirely broken off they might make you pay the deductible. The only reason I haven't taken this one in is because I use an external charger and just switch out batteries. And up until now I didn't want to get a refurb that I couldn't root.
Sent from my PC36100 using Tapatalk
Well there's no way I'd craigslist it. I might just use it for parts if i keep it, I'll take it to the store and hopefully they'll just replace it.
I don't really care about a deductible.
I might end up just going to assurion and having them just send one out.
Idk when your upgrade is avail but some people have said they called sprint and got an early upgrade.
Oh my upgrade is up, I'd have to pay $200, though. I doubt my evo would be worth the $150 buyback now.
EDIT: Well, $125
Since the evo has been put on the EOL list they might give you the trade in. Only one way to find out call.
Not sure if this helps but here's a PDF i found somewhere one here regarding Sprint's policy.
I'll have to call or stop by the store tomorrow, I looked at the buyback and they will buy damaged devices, so just selling my Evo and getting an E3D would be cheaper if they make me pay the deductible.
Post a pic and I'll tell you if it's covered by ESRP or ERP.
Ophois said:
Alright. I searched a bit and didn't see anything like this so here goes.
I've had charging issues with my evo for the past few weeks, I have to let the cord hang down or the phone would refuse to charge.
I got sick of it tonight and -stupidly- opened it up, thinking I could fix it.
The charging port was apparently extremely loose and completely broke off when I opened it up.
I am also rooted, Think the insurance will cover me, what with opening the phone and root?
Click to expand...
Click to collapse
Check my sig. If the contact pads are not pulled off the board then it's a free replacement under "device known issues- Evo charge port durability". If anybody tells you otherwise they are wrong.
Alright-Here are the pictures, sorry for the horrid quality, My Evo was my only good camera so I had to use the built-in webcam on my laptop.
As you can see the micro usb port is entirely detached from the board. One of the points where it connected to the board is missing as well, If it weren't for that i could just tape it on.
Lokifish Marz said:
Check my sig. If the contact pads are not pulled off the board then it's a free replacement under "device known issues- Evo charge port durability". If anybody tells you otherwise they are wrong.
Click to expand...
Click to collapse
correct, however since he opened up his phone, his warranty is void. The only way to get it replaced is though insurance with a deductible now.
What actually happened was that a few days ago I had a bit of a "mishap" (bit of an accidental hard pull of the phone off the desk) with the USB cable which caused the slot to become extremely loose, so much so that the cable would just fall out. I decided to send it back during the school holidays which will come in a weeks time as it still worked but was just very loose.
I did some research and found that Blackberry USB cables were the tightest, so I ordered one and it came today. This one fits very tightly even with this broken USB port. Its really a challenge to get it in and out.
So I'm now wondering whether to send it back or not? Is it worth the hassle?
I think maybe I should anyway, since I have a year of contract left with Vodafone. The day that the accident happened I used a pin to straighten that middle bit that's inside the port as that went too high up with the pull. I moved it down slightly.
Might that little bit break off in the future?
What do you think? Should I send it back for repair?
Honestly if you don't mind the time and effort it takes to get a replacement, I would just do it.
Maybe find out their policies on multiple replacements just incase something real bad happens in the near future
Thanks. I think I will send it back next week then. Better safe than sorry lol
I would send it to repair. But be aware that since this is a damage issue it is not covered by your warranty.
No insurance (just warranty) on the TMo SIII I have. TMo does not repair or replace, and Samsung wants $173 + shipping them the phone (they would not ship me a replacement to use, while moine gets fixed, ot just for them to keep mine). I could not possibly function for more than a few hours without this one, and my old phone needs a lot of apps catching up to bring back some functions I now use on the SIII, sooo ... are there any shops specialized in replacing screens on SIIIs, in/around Chicago?!? Somewhere I could walk in, and have it fixed in a few hours at the most?
http://www.irevampelectronics.com/s...ss-touch-panel-screen-repair-replacement.html
W lake street
You should probably just order the parts and diy, though
Did you crack just the glass or the digitizer, too?
Sent from my SGH-T999 using xda premium
Android_Monsters said:
http://www.irevampelectronics.com/s...ss-touch-panel-screen-repair-replacement.html
...
You should probably just order the parts and diy, though
Did you crack just the glass or the digitizer, too?
Click to expand...
Click to collapse
Thanks for the quick (and useful) reply!
It looks - indeed - like the Lake St folks are a viable (technically) option, but for that price ... I guess I'd be paying for experience in having done quite a few of those, and having nailed down the process, vs. me (to answer your other question) watching the renown video and waiting for my GF to let me use the hairdryer
As far as the screen only vs the digitizer question - from what I got the chance to read, so far, since I broke mine - it does not look like the screen is possible ro replace, as it is adhesive-sandwiched with the digitizer ... or am I wrong?!?
check craigslist
OK noob call your carrier tell them your phone won't turn on play there game to do everything they can by the book. After everything they will tell you they'll send you a warrenty replacement over night by fed-ex with a return label for you to send back defective Device. But you don't put it defective device back in the box you leave it empty but sealed then put the empty box in a fed ex location box & that's its they won't charge you extra & you have your broken phone as spare parts. That's what I did & nothing happened.
justin lamantia said:
OK noob call your carrier tell them your phone won't turn on play there game to do everything they can by the book. After everything they will tell you they'll send you a warrenty replacement over night by fed-ex with a return label for you to send back defective Device. But you don't put it defective device back in the box you leave it empty but sealed then put the empty box in a fed ex location box & that's its they won't charge you extra & you have your broken phone as spare parts. That's what I did & nothing happened.
Click to expand...
Click to collapse
That doesn't sound legit and it could possibly get you in trouble.
Sent from my SGH-T999 using xda premium
make sure you make sure no lint gets inside when they replace it
I didn't say it for you to it. I said it cause that's what I did three times & nothing happened and that was a while ago but not because I crack a screen or something but only because I wanted a spare phone. You do what you want!!!
Ok, what happened here is my phone went to swim with me crying.
I tried to dry up the phone, but I still can't turn it on. Then, I send my phone via my carrier (Rogers Canada in my case) for repair. Of course, I am pretending to be innocent saying I don't know what happened to my phone, and I just can't turn it on. Then HTC (I suppose it is some outsourced place, but should be licensed under HTC) told me that there are COLLISION on the mother board and somewhere else, which is ridiculous. There is one much more ridiculous thing: the repair is going to cost
$1000
Of course, I am not asking them to repair for me. I just want to share how ridiculous it is, and if you guys can gimme some hints on how I can have it repaired, that will be great.
your phone CANT be repaired. It got wet. end of story.
what you need is a new phone.
I bet he meant corrosion on the main board. Also i personally dont like to read posts where people know they got the phone wet then try to play dumb and pull one over on someone or a company. That shows very little integrity on your part. But i dont want to turn this into a personal attack as the mods dont like it. SO lets hope a mod reads this thread and shuts it down.
If you're lucky the phone might magically just turn on, on any given day. I've seen that happen
Sent from my HTC One_M8 using Tapatalk
IAmSixNine said:
your phone CANT be repaired. It got wet. end of story.
what you need is a new phone.
I bet he meant corrosion on the main board. Also i personally dont like to read posts where people know they got the phone wet then try to play dumb and pull one over on someone or a company. That shows very little integrity on your part. But i dont want to turn this into a personal attack as the mods dont like it. SO lets hope a mod reads this thread and shuts it down.
Click to expand...
Click to collapse
I accept your comment, but what I wanna say is $1000 is ridiculous...
I will agree with you there, 1000 bucks to fix a phone is way overboard. Unless theres some conversion were missing. like 400 USD = 1000 what ever lol
IAmSixNine said:
I will agree with you there, 1000 bucks to fix a phone is way overboard. Unless theres some conversion were missing. like 400 USD = 1000 what ever lol
Click to expand...
Click to collapse
It's 1000 CAD, which equals around 930 USD.
This doesn't even sound right. How can the repair cost more than the actual cost of the device. I'd look for another repair option.
Sleepycloud said:
This doesn't even sound right. How can the repair cost more than the actual cost of the device. I'd look for another repair option.
Click to expand...
Click to collapse
Diagnostics, manual assembly, etc. Very little can be reliably salvaged from a water damaged phone. Assume everything but the case needs replacing. It's what's known as a write-off.
BenPope said:
Diagnostics, manual assembly, etc. Very little can be reliably salvaged from a water damaged phone. Assume everything but the case needs replacing. It's what's known as a write-off.
Click to expand...
Click to collapse
I've washed them full cycle several times. Each time when I found my phone i soaked them in alcohol and agitated them for about 20 minutes fully submerged. Then I use a toaster oven and dried them out with gentle heat and by sucking air into the phone about 20 times. All of them worked again. Even an iPhone once. Yes, I said full cycle. I found my phone in the when I was loading the dryer. Have I been lucky? I dunno. Many find this hard to believe, but it's true. I put a charging port in my girlfriends note 2. It came from a water damaged Note 2. It was sitting in parts for 2 months. I figured it was dry because it was sitting in open air. Well I put it in and it worked. A week later she lost data and voice. Long story short, that chargign port wrecked everything in the Note 2. When they opened it up, it has white fungus looking corrosion working halfway up the phone in three spots. It absolutely ruined the Note 2 and an insurance claim had to be made. It can go ether way, saved or junked. Just depends on the conditions.
Sleepycloud said:
I've washed them full cycle several times
Click to expand...
Click to collapse
Wow, I guess you don't learn fast.
Water damaged vs got wet.
If you're quick enough and use the correct method and lucky, you may get the thing working again, but I'd hardly say reliably. HTC or any repair centre are hardly going to want to provide a 3 month warranty on a repair of a phone that's got wet without replacing everything that can be damaged by water.
The sum of the parts is greater then the price of the item.
Thats why we have chop shops. Some cars are worth more when parted out and the pieces are sold individually.
So if each component was being sold to him at retail pricing, add labor and whola, higher price.