Hi guys,
Yesterday I purchased a Galaxy Note 2 that didn't boot for $90. Thinking, as the **** that I am, that it would be fairly easy to repair I tried to enter download mode and it doesn't do anything.
I have done all the button combinations and cannot get it in to download or recovery mode, is there any hope for it?
AT&T should replace it under warranty since it is not 1 year old, but they are being a**holes and telling me they can't repair it as it was not registered on my account.
Any ideas? Worse case scenario I sell it for parts.
Thanks!!
You could try a Jig to kick it into download. Not 100% sure they work on the note II but they do on most Samsung devices
There is always a JTAG service like what mobiletechvideos offer. They can revive almost anything.
Sent from my SGH-i317 Note 2 on Tapatalk 2 - running on Beanstalk powered goodness!!
bkeaver said:
There is always a JTAG service like what mobiletechvideos offer. They can revive almost anything.
Sent from my SGH-i317 Note 2 on Tapatalk 2 - running on Beanstalk powered goodness!!
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This ^^^^^......g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
Thanks, I will see about their service.
jibust said:
Thanks, I will see about their service.
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Let us know how it went. I also happen to come across a bricked Note and wanted to revive it. Thanks
el_chiefo said:
Let us know how it went. I also happen to come across a bricked Note and wanted to revive it. Thanks
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Actually I just got of the phone with AT&T, they are sending a replacement via FedEx, should have it by tomorrow or Monday :laugh:
jibust said:
Actually I just got of the phone with AT&T, they are sending a replacement via FedEx, should have it by tomorrow or Monday :laugh:
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Seriously?? thats cool..
bkeaver said:
Seriously?? thats cool..
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Yes, people tend to forget that all phones (at least AT&T ones) come with a 1 year limited warranty. If there is no evidence of physical damage (huge bumps and cracks) or water damage, they will exchange it.
jibust said:
Actually I just got of the phone with AT&T, they are sending a replacement via FedEx, should have it by tomorrow or Monday :laugh:
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Ok cool, thanks. I guess I have to get a chat session underway with AT&T then.
.....
Comments deleted...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
I was pretty sure the warranty was for the original purchaser. Seems really shady to me. . .
rangercaptain said:
I was pretty sure the warranty was for the original purchaser. Seems really shady to me. . .
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You know I was thinking the same thing but figured if they are allowing it then what the hell...
You know the other side to this is if they get it back and determine there was tampering with it that caused the defect he might find a 600+ charge on his bill. Just a thought.
Sent from my SGH-i317 Note 2 on Tapatalk 2 - running on Beanstalk powered goodness!!
rangercaptain said:
I was pretty sure the warranty was for the original purchaser. Seems really shady to me. . .
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This sounds remarkably similar to my deleted comment...
I just felt the cost of my note 3 go up after reading the outcome...
So be it I guess...
But I would never accept the new device...(not how I roll)......g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
Me neither. But I won't share my comments past that . . . you already understand.
Deleted,
Not worth the trouble.
I missed it. I hope it wasn't a lesson on integrity.
STANDARD LIMITED WARRANTY*What is covered and for how long?*SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG") warrants that SAMSUNG's handsets and accessories ("Products") are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date:*Phone1 Year Batteries1 Year
rangercaptain said:
I missed it. I hope it wasn't a lesson on integrity.
STANDARD LIMITED WARRANTY*What is covered and for how long?*SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG") warrants that SAMSUNG's handsets and accessories ("Products") are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date:*Phone1 Year Batteries1 Year
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No where does it say that it covers ONLY the first consumer, it specifies that the warranty coverage starts AFTER the first consumer purchased it and that it lasts for 1 year.
The AT&T rep was in complete Knowledge of the fact that I did not purchase the device on an AT&T store, and funny thing is that he went as far as to tell me that the phone had another 100 in warranty in case I needed anything.
I think that the fact that Samsung explicitly says First Consumer validates my argument that subsequent consumers can enjoy the warranty, obviously under the 1 year established upon purchasing the product.
Sent from my Galaxy Nexus using Tapatalk 4
I suppose its because it says first purchaser so that leaves you out.
Time to move on. I'm sure you're going to enjoy the phone. Mine is broken so I'm saving up the $240 for the repair.
rangercaptain said:
I suppose its because it says first purchaser so that leaves you out.
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Think you should letter to read contracts, if it doesn't say "the warranty covers only the first consumer" then anyone with the phone can have it serviced under warranty if it's under the one year period.
Also, and what I have stated before and you seem unable to understand, AT&T is well aware that I'm not the initial buyer, I said that to the rep at least three times in our call. How do you explain the fact that Att is exchanging the device if you say the Samsung warranty only covers the first consumer.
Sent from my Galaxy Nexus using Tapatalk 4
Related
I have the Samsung Epic 4G for Sprint. I've had it for a month and a half, maybe 2 months now? Lets say I run into a problem or something one of these days and my phones LEGIT bricks. No download, recovery, charging, anything. I remember with T-Mobile and HTC when I had my G1, I had a one-year warranty. one time my phone bricked and they replaced it for me free of charge. Do I have that with Sprint and Samsung for my Epic 4G? Just want to make sure. Thanks.
as long as you have insurence you should have no problem i am going on my 4th phone.
notsosmrtgeek said:
as long as you have insurence you should have no problem i am going on my 4th phone.
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you have tep.. hes talking about manufacturers warranty.... yes their is a one year limited warranty just have the papers in your phones box
steviee7 said:
you have tep.. hes talking about manufacturers warranty.... yes their is a one year limited warranty just have the papers in your phones box
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I threw out the box and everything in it while packing to move...
Original Android <3ers! said:
I threw out the box and everything in it while packing to move...
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just call their mobile support number check the website
Well I don't need it right now, but I was jw. Would I still have it?
Original Android <3ers! said:
Well I don't need it right now, but I was jw. Would I still have it?
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probably...
also you can go online to samsung.com and register there i did will all of my phones, tv and mp3 player and the spare battery charger sorry about the first post of mine being way off ur topic well i guess not way off. but still not the answer you wanted. after it is register you can submit a repair for the phone.
I may be wrong here but I believe you could add TEP and once it has been 30 days then you would be able to get your phone replaced if you haven't already reported your problem to Sprint. I think TEP has to be on your plan for 30 days before they will let you use it. Its not like you are just trying to get a different phone because yours won't allow 1.4 overclocking. It sounds like you are having legitimate issues....so don't flame me Sprint employees about working the system
Sent from my SPH-D700 using XDA Premium App
Hey everyone.
Need personal opinions as I cannot decide for myself -.-
Recently got a warranty replacement device from T-Mobile.
It's a refurb.. -.-
My old one had a weird smudge in all camera apps as well as in the picture. Really annoying.
Well I got my refurb, it's got it's issues, 3 "ink" spots on the screen, my original had zero! I cannot undervolt by more than 25mA. My original could under volt by 150 across the board. The refurb gets very hot (approximately 100 degrees Fahrenheit with normal use) my original hardly ever broke 90. And my battery life is freaking **** with this new device. (I'm guessing heat is the issue here)
I'm really ****ing upset. Excuse my language..
The decision I cannot make is this.
Do I request T-Mobile to ship my original device back to me(it's still in transit just dropped it off today), and either 1 deal with the camera smudge, or 2 take apart both devices and swap the camera modules?
I looked all over YouTube, I cannot find anyone saying there is a warranty sticker covering any screws.
Does anyone know if they can tell if the device was disassembled? I have professional tools so I won't leave markings behind.
Simply put, I hate this "new" device.
I don't understand why companies give refurbished devices for warranty when I am paying full price for a brand new device that should last at least a year. It's not my fault something happened that was out of my control..
Thanks for putting up with my rant lol.
Sent from my SGH-T999 using Tapatalk 2
Wow, that's though. I send in my Device to samsung for a fix, and they fixed it with a "replaced PBA" comment, but I saw some people say they just send another one. Hopefully it's not a refurbished. I doubt they will be able to cancel the shipping, but if they an, most definitely swap the camera modules. Having those problems on the refurbished sucks. I could have fixed mine but I sent it in hoping Id get another one which didn't die after 2.5Hrs screen on time and 12 hours running time. Switch out the cameras if possible. I myself, if I get a bad one on saturday, I'll hate my descision but Im going to go for the 16GB nexus 4. Hate the limited storage and the on screen buttons that get in the way, but heck I'm not going to live 2 years with a faulty device
elesbb said:
Hey everyone.
Need personal opinions as I cannot decide for myself -.-
Recently got a warranty replacement device from T-Mobile.
It's a refurb.. -.-
My old one had a weird smudge in all camera apps as well as in the picture. Really annoying.
Well I got my refurb, it's got it's issues, 3 "ink" spots on the screen, my original had zero! I cannot undervolt by more than 25mA. My original could under volt by 150 across the board. The refurb gets very hot (approximately 100 degrees Fahrenheit with normal use) my original hardly ever broke 90. And my battery life is freaking **** with this new device. (I'm guessing heat is the issue here)
I'm really ****ing upset. Excuse my language..
The decision I cannot make is this.
Do I request T-Mobile to ship my original device back to me(it's still in transit just dropped it off today), and either 1 deal with the camera smudge, or 2 take apart both devices and swap the camera modules?
I looked all over YouTube, I cannot find anyone saying there is a warranty sticker covering any screws.
Does anyone know if they can tell if the device was disassembled? I have professional tools so I won't leave markings behind.
Simply put, I hate this "new" device.
I don't understand why companies give refurbished devices for warranty when I am paying full price for a brand new device that should last at least a year. It's not my fault something happened that was out of my control..
Thanks for putting up with my rant lol.
Sent from my SGH-T999 using Tapatalk 2
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I can understand your frustration With my experience working foe Tmobile and having done countless warranty exchanges since the my touch, they will not return your original device. Unless you cannsomehowncontact ups and have them stop transit and send it back and return the one they sent you. You should contact tkobile again and tell them what happened. Afaik they will not return it back to you. When it gets to their processing center it'll get factory reset, processed and possibly put back up as a refurb if it passes all their tests. You do have the option of requesting another warranty exchange, possibly going to retention this time or a higher tier of tech support.
Sent from my SGH-T999 using xda app-developers app
monkeypaws said:
I can understand your frustration With my experience working foe Tmobile and having done countless warranty exchanges since the my touch, they will not return your original device. Unless you cannsomehowncontact ups and have them stop transit and send it back and return the one they sent you. You should contact tkobile again and tell them what happened. Afaik they will not return it back to you. When it gets to their processing center it'll get factory reset, processed and possibly put back up as a refurb if it passes all their tests. You do have the option of requesting another warranty exchange, possibly going to retention this time or a higher tier of tech support.
Sent from my SGH-T999 using xda app-developers app
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Thanks for the reply. I was wishing to talk to someone who works for them. I really hate the newer one they sent me. No matter what ROM, kernel, modem it lasts at most about 8 hours 2 hours screen on time. And the phone gets almost too hot to hold . If I didn't have an otter box, i prolly wouldn't be able to hold it. And the worst part is is the freaking screen spots. I get its a known issue with the super amoled but Christ the phones not been released even a year! Not to mention the o e I paid full price for was/is flawless despite the camera smudge.
I'm calling them today after work and am not going to be as nice as I usually am.. I hate this ****..
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
elesbb said:
Thanks for the reply. I was wishing to talk to someone who works for them. I really hate the newer one they sent me. No matter what ROM, kernel, modem it lasts at most about 8 hours 2 hours screen on time. And the phone gets almost too hot to hold . If I didn't have an otter box, i prolly wouldn't be able to hold it. And the worst part is is the freaking screen spots. I get its a known issue with the super amoled but Christ the phones not been released even a year! Not to mention the o e I paid full price for was/is flawless despite the camera smudge.
I'm calling them today after work and am not going to be as nice as I usually am.. I hate this ****..
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
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I'd do that too. With the sgs2 I went through five warranty exchanges. They wouldn't offer me anything else because apparently it was the best phone they had even though they had the presale of the sgs3 going on when this happened. That's what drove me to sell it and buy a gnex. Long story short in back here.
Sent from my SGH-T999 using xda app-developers app
monkeypaws said:
I'd do that too. With the sgs2 I went through five warranty exchanges. They wouldn't offer me anything else because apparently it was the best phone they had even though they had the presale of the sgs3 going on when this happened. That's what drove me to sell it and buy a gnex. Long story short in back here.
Sent from my SGH-T999 using xda app-developers app
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Click to collapse
So they want me to send this one back, and when they receive it, they will send another one back..
Sent from my SGH-T999 using Tapatalk 2
If I get the original one back, does anyone know if they can tell I had it apart?
Sent from my SGH-T999 using Tapatalk 2
I feel your pain. They pulled the same refurbished bs on me before too. And a buddy of mine on Verizon got sent back a completely different (and lower end) refurbished phone with their insurance.
I know it doesn't help your current situation, but for your next phone I suggest you check out Square Trade. They actually treat you right & are fair and honest. Only thing is they don't cover theft. But I know they WON'T send you back a freaking refurbished phone. I used them once and they were great.
Sent from my SGH-T999 using xda app-developers app
MotorcycleKopp said:
I feel your pain. They pulled the same refurbished bs on me before too. And a buddy of mine on Verizon got sent back a completely different (and lower end) refurbished phone with their insurance.
I know it doesn't help your current situation, but for your next phone I suggest you check out Square Trade. They actually treat you right & are fair and honest. Only thing is they don't cover theft. But I know they WON'T send you back a freaking refurbished phone. I used them once and they were great.
Sent from my SGH-T999 using xda app-developers app
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Next phone I'm saying efff you to everyone. No warranty for me, no insurance either. I'm fixing it myself. Either way I'm losing money.
Sent from my SGH-T999 using Tapatalk 2
elesbb said:
So they want me to send this one back, and when they receive it, they will send another one back..
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Did you call? Are they sending your original back?
Sent from my SGH-T999 using xda app-developers app
monkeypaws said:
Did you call? Are they sending your original back?
Sent from my SGH-T999 using xda app-developers app
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I called. And they can't send the original back. But they want me to send the one I have now back and once they receive it they will send me out another one. And they said they made a note that it is my second replacement so they said hopefully it will be a brand new device.
Sent from my SGH-T999 using Tapatalk 2
So I got my brand new Samsung Galaxy S6 Edge Plus from T-Mobile about 2 and a half days ago now. On the beginning of the second day I woke up to notice (With the phone sitting on my nightstand charging like any other phone I've had) that the phone was very very hot to the touch. Upon further inspection after I unplugged it I noticed (To my horror! 0.0) There is now a giant running crack along the left side of the phone. Being in a case from day 1 and NEVER being dropped, this is most definitely NOT accidental damage by any means. (At least in my opinion ). Since the incident I've contacted Samsung and they've provided me with a shipping label to have them take a look at the device. Was really hoping for this to be my best phone yet (Since the Note 4 ). Let's all hope Samsung pulls through and helps me out in this situation! I'll post pictures below and keep you guys updated on what's happening as far as the phone goes! :highfive:
s24.postimg.org/vanfncg05/20150904_220810.jpg
s24.postimg.org/jucfbkcg5/20150904_220902.jpg
s24.postimg.org/vxmccvcw5/20150904_220900.jpg
s24.postimg.org/3m0sftszp/20150904_220829.jpg
s24.postimg.org/vanfncg05/20150904_220810.jpg
UPDATE!!!: THEY FIXED IT, LOL I UPDATED THE FRONT THREAD TO SAVE YOU FROM SCROLLING
Hmmmm.....this is OP first ever post
It is certainly possible that the battery swelled like the nexus 6 batteries did. The pressure could have cracked the glass but it is likely that samsung would deny that claim. I would document everything and even charge it up again and record the temperature of the phone when it's over heating. Try to remember we all had one post once. I discovered XDA when I was having problems with my LG thrill.
Sent from my SM-G928T using XDA Premium HD app
knite75 said:
Hmmmm.....this is OP first ever post
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Lol yeah its my first post ^.^
Intub8 said:
It is certainly possible that the battery swelled like the nexus 6 batteries did. The pressure could have cracked the glass but it is likely that samsung would deny that claim. I would document everything and even charge it up again and record the temperature of the phone when it's over heating. Try to remember we all had one post once. I discovered XDA when I was having problems with my LG thrill.
Sent from my SM-G928T using XDA Premium HD app
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Click to collapse
Thanks for the advice I charged it up for a second time and the phone didn't hear up as much. I'll keep you updated (I'm sending it in on Tuesday and living with it until then
knite75 said:
Hmmmm.....this is OP first ever post
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what does that mean other than it's the OP first post.
O_e
llynch7 said:
what does that mean other than it's the OP first post.
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I'm not sure what he meant by that
llynch7 said:
what does that mean other than it's the OP first post.
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More often than not, these first time posters will start a thread like this spreading FUD and drop out leaving everyone in a panic. Somehow those threads become a warzone. ? I'm not saying that is the case here though.
(Not the case here + Update on Phone)
(Whoever just said that this was to cause hype, it's not. It actually legit happened here).
UPDATE
I'm so pissed right now. Samsung called me back and gave me the runaround that this was accidental damage! :crying: . They've really pissed me off. This was not accidental damage and now they want to send it back to me. Going to try to contact their repair center on Monday and appeal this case but other than that I need other options!
If anyone else has any ideas on what to do please let me know!
mmyers0876 said:
(Whoever just said that this was to cause hype, it's not. It actually legit happened here).
UPDATE
I'm so pissed right now. Samsung called me back and gave me the runaround that this was accidental damage! :crying: . They've really pissed me off. This was not accidental damage and now they want to send it back to me. Going to try to contact their repair center on Monday and appeal this case but other than that I need other options!
If anyone else has any ideas on what to do please let me know!
Click to expand...
Click to collapse
The power of social media. Blast them on facebook, twitter etc.
Sent from my SM-G928T using XDA Premium HD app
this is one reason im going to the regular s6 than the curve, hope u resolve this issue
Call Tmobile they will replace it. My phone arrived damaged. Tmobile replaced it no issues. First I called Samsung. They wanted me to buy the protection plan
bklynsoulja said:
this is one reason im going to the regular s6 than the curve, hope u resolve this issue
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Yeah, this one reason of self-destructing curved glasses keeps me away too.
Samsung is being inundated with complains from customers of their Edge self-destructing.
I just hate it. HATE IT!
Help
Intub8 said:
The power of social media. Blast them on facebook, twitter etc.
Sent from my SM-G928T using XDA Premium HD app
Click to expand...
Click to collapse
Good Idea But I feel like I don't have enough followers etc. So if I give you my twitter please "retweet it" Lmao, Matt_My3rs.
It'll be an $175 deductible for T-Mobile insurance.
Will try!
starscrean212 said:
Call Tmobile they will replace it. My phone arrived damaged. Tmobile replaced it no issues. First I called Samsung. They wanted me to buy the protection plan
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Thanks! I will give it a shot if this doesn't work out with Samsung!
Good news!
I called back Samsung and this time the agent is extremely helpful, they haven't even shipped my phone back yet so Im being transferred to Tier 2 support Might have a chance here!
Heat Test? 0_e
mmyers0876 said:
I called back Samsung and this time the agent is extremely helpful, they haven't even shipped my phone back yet so Im being transferred to Tier 2 support Might have a chance here!
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Click to collapse
They've now decided to conduct a "Heat Test" and I should know the results via a call tomorrow. :/
No Info...On Phone Now
mmyers0876 said:
They've now decided to conduct a "Heat Test" and I should know the results via a call tomorrow. :/
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Still have no info from the technicians. (They apologized for not contacting me). So I'm being transferred to one live on the phone right now! cross your fingers!
They fixed it!
mmyers0876 said:
Still have no info from the technicians. (They apologized for not contacting me). So I'm being transferred to one live on the phone right now! cross your fingers!
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YAY! They're sending me a new one free of charge! Thanks Samsung for finally fixing my new phone!
call tmobile and play sob story
Statement on Galaxy Note 7
"Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note 7, we conducted a thorough investigation and found a battery cell issue.To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers' safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7.For customers who already have Galaxy Note 7 devices, we will voluntarily replace their current device with a new one over the coming weeks.We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible"
Sent from my SM-N930V using XDA-Developers mobile app
Recall*
Sent from my SM-N930V using XDA-Developers mobile app
I will definitely look to get a replacement. But what about those of us that spent money on say a tempered glass screen protector? Cant just take it off and put it on a new phone. It's pretty much trash.
Yeah good question. I have a Zagg on mine. I think they have warranty however.
Sent from my SM-N930V using XDA-Developers mobile app
I hope I don't need my Spen or the brick and cable because they disappeared mysteriously. Verizon wants $50 to furnish another Spen. Maybe Samsung should address the pen problems as well,
So. It sounds like not all Note 7s are affected, but ALL are being recalled just to be safe? Is that right?
Sent from my SM-N930V using XDA-Developers mobile app
Rippley05 said:
So. It sounds like not all Note 7s are affected, but ALL are being recalled just to be safe? Is that right?
Sent from my SM-N930V using XDA-Developers mobile app
Click to expand...
Click to collapse
Looks that way. Verizon will act like they don't know about it if we call today though lol.
I am surprised the official release did not tell everyone to stop using the device immediately. Playing the odds with people's homes and lives is criminal negligence. Any delay by the carriers to notify customers is as well. Verizon playing dumb is risky. I have yet to be notified directly.
It's not like Verizon can claim they don't have my phone number...lol
My phone toom a week to set it up how i want. I wonder if we will get the same phone with.current settings or are they going to send us an entirely new phone? Also if they do send us our current phones back, then what about our warrenties on water resistance if they open the phonr up? And yes what about our glass protectors and the full body coverage i have on mine?
skillzo1 said:
My phone toom a week to set it up how i want. I wonder if we will get the same phone with.current settings or are they going to send us an entirely new phone? Also if they do send us our current phones back, then what about our warrenties on water resistance if they open the phonr up? And yes what about our glass protectors and the full body coverage i have on mine?
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Click to collapse
You don't actually have a water resistance warranty, do you?
whoofit said:
You don't actually have a water resistance warranty, do you?
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Click to collapse
I thought we all did, but now that you mention it i guess we dont actually have a warrenty. What i really meant was will it still be water resistant after we get it back? I remember reading somewhere in the s7 that after the screen ir battery is replaced even by samaung that its no longer water resistant or ubder warrenty or whatever.
Harleydroid said:
Looks that way. Verizon will act like they don't know about it if we call today though lol.
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Click to collapse
I went to Verizon's website and the Note 7 is not available for sale, so they certainly know about it.
Rippley05 said:
So. It sounds like not all Note 7s are affected, but ALL are being recalled just to be safe? Is that right?
Sent from my SM-N930V using XDA-Developers mobile app
Click to expand...
Click to collapse
In short, yes. An anonymous Samsung rep. stated to a South Korean news agency that < .01% of phones are affected.
Since they are all being recalled, this tells me that they can't definitely trace the bad battery back to a batch, date code, etc. You have to pull them all if you can't, and that is what Samsung is doing.
The fact that they are moving so quickly on this issue tells me it's definitely safety related. I imagine the Samsung production lines are working overtime to make new devices, and that somewhere [Samsung quality, the Samsung battery maker, etc.], heads will roll over this one.
---------- Post added at 08:24 AM ---------- Previous post was at 08:24 AM ----------
coton said:
I went to Verizon's website and the Note 7 is not available for sale, so they certainly know about it.
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Click to collapse
You can purchase, but the ship date has slipped to 9/30. Just yesterday, it was 9/7.
I'm beyond pissed guys (although I think we all are) I've had no problems with my VZW Note 7.... Great battery life and good performance and never gets too warm. Man what Android OEM doesn't have problems.... I've thought about LG devices but they have the bootloop problems!
I wonder if they'll let me choose a different color. I love the black, but that blue looks good too.
Regardless. This is a major PITA.
Sent from my SM-N930V using XDA-Developers mobile app
I bought my note 7 from ebay, so what will be my options to get replacement ? not sure who is the original seller ( samsung or verizon or bestbuy _
whoofit said:
I hope I don't need my Spen or the brick and cable because they disappeared mysteriously. Verizon wants $50 to furnish another Spen. Maybe Samsung should address the pen problems as well,
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Click to collapse
If you go to Samsung's website, you can file a repair thing for the spen. Just had to do it yesterday. The clicker part only halfway works so it gets stuck. All you got to do is print the label and send it in. I ordered one for $33 off of. Samusungs Amazon page, that I'll return once I get the new one. Figure it'll work in the meantime.
Do you think this is an out for everyone who cracked their screens?
My guess as to how they will handle the actual recall is that Samsung, or the carrier that you bought your phone from will send you a new phone, and you send the old phone back in the box that the new phone came in (they will have the return shipping labels in the box). Of course you will get an email stating the exact procedures prior to them sending the new phones. This is the only way I can think of so that the user is not without a phone during the recall. Just my opinion!
laserbiz said:
My guess as to how they will handle the actual recall is that Samsung, or the carrier that you bought your phone from will send you a new phone, and you send the old phone back in the box that the new phone came in (they will have the return shipping labels in the box). Of course you will get an email stating the exact procedures prior to them sending the new phones. This is the only way I can think of so that the user is not without a phone during the recall. Just my opinion!
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Well i bought from Ebay seller, not sure how my return is handled
Yes, the ones that used to be ours, only with smaller batteries and new housing. Frankly it pi** es me off.
Samsung better make sure it safely deleted previous user data or they will have new privacy and personal data related law suits on their hands.
Citation? We seen this sort of claim before.
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rcobourn said:
Citation? We seen this sort of claim before.
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http://www.gsmarena.com/report_says...nits_will_go_on_sale_this_june-news-23532.php
http://www.zdnet.com/article/samsung-to-sell-refurbished-note-7-report/
http://www.trustedreviews.com/news/samsung-wants-to-sell-refurbished-galaxy-note-7-phones-apparently
Sorry, here you go. It is all over Google.
There is a lot of "apparently" and "reports say" in those articles. In any case, to sell in those markets they would have to replace the ROM, so I don't think there is much to worry about. Besides, who turns in a phone without wiping it thoroughly?
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I think average user thinks factory reset will take care of it all, but it won't.
And from June.... May as well wait for the 8
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I'm using the Note 5 and it's starting to show its age. I might consider this until the Note 8ncomes out if the price is reasonable, I'm hoping under 500.
-Sent from my TMO Galaxy Note 5
Seeings I'm still on my note7 all I'm curious about is if I might wind up with Nougat at some point. This is incredibly harsh on everybody who gave them up. We forced you to give your phone to us and now we're giving them away cheap to somebody else. Whole thing from start to finish has been so **** on note7 owners.
Karnax_ said:
Seeings I'm still on my note7 all I'm curious about is if I might wind up with Nougat at some point. This is incredibly harsh on everybody who gave them up. We forced you to give your phone to us and now we're giving them away cheap to somebody else. Whole thing from start to finish has been so **** on note7 owners.
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Why? Everyone got a full refund. If they've solved the problem this time, it seems pretty sensible to me to recover some costs
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Hopefully those are new "refurbished" devices they had in stock, not a refurbished phone from Bob who keyed up his screen and got pizza grease inside the speaker grill.
Anyhow, this article states otherwise:
http://gadgets.ndtv.com/mobiles/new...rbished-galaxy-note-7-phones-in-india-1662060
Thank you! I too have now found a few rebutal articles and feel a bit better. Even if I got a refund, that felt like my phone was taken away to be sold to someone else to enjoy while I have to put up with my dated Note4 (but I won't for too long, life is too short to be dealing with freezes, reboots etc).
bonerp said:
Why? Everyone got a full refund. If they've solved the problem this time, it seems pretty sensible to me to recover some costs
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Naturally, not disputing that. This is early days but at least e-mail everyone who returned the phone and offer them a handset too.
Maybe Samsung customers could be contact directly but I wouldn't trust car phone warehouse to catch pneumonia in the artic let along follow up to note 7 customers lol
Not feeling better anymore. They are doing it! Liars...
https://www.sammobile.com/2017/03/2...ck-the-galaxy-note-7-as-a-refurbished-device/
bonerp said:
Why? Everyone got a full refund. If they've solved the problem this time, it seems pretty sensible to me to recover some costs
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No everyone didnt.. still people out there who have sent back their note 7s and have nothing to show for it
Sent from my Note 7, S7 Edge or S6
From the horses mouth...
https://news.samsung.com/global/sam...-7-devices-in-an-environmentally-friendly-way
I'd rather a refurbished Note 7 that this S8 'Bixby' nonsense.
The Phone Company said:
I'd rather a refurbished Note 7 that this S8 'Bixby' nonsense.
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I already preordered qn s8 plus but if i can manage to buy a refurb note 7 ill buy one of those too lol.
Sent from my Note 7, S7 Edge or S6