Manufacturers Warranty. - Epic 4G Q&A, Help & Troubleshooting

I have the Samsung Epic 4G for Sprint. I've had it for a month and a half, maybe 2 months now? Lets say I run into a problem or something one of these days and my phones LEGIT bricks. No download, recovery, charging, anything. I remember with T-Mobile and HTC when I had my G1, I had a one-year warranty. one time my phone bricked and they replaced it for me free of charge. Do I have that with Sprint and Samsung for my Epic 4G? Just want to make sure. Thanks.

as long as you have insurence you should have no problem i am going on my 4th phone.

notsosmrtgeek said:
as long as you have insurence you should have no problem i am going on my 4th phone.
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you have tep.. hes talking about manufacturers warranty.... yes their is a one year limited warranty just have the papers in your phones box

steviee7 said:
you have tep.. hes talking about manufacturers warranty.... yes their is a one year limited warranty just have the papers in your phones box
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I threw out the box and everything in it while packing to move...

Original Android <3ers! said:
I threw out the box and everything in it while packing to move...
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just call their mobile support number check the website

Well I don't need it right now, but I was jw. Would I still have it?

Original Android <3ers! said:
Well I don't need it right now, but I was jw. Would I still have it?
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probably...

also you can go online to samsung.com and register there i did will all of my phones, tv and mp3 player and the spare battery charger sorry about the first post of mine being way off ur topic well i guess not way off. but still not the answer you wanted. after it is register you can submit a repair for the phone.

I may be wrong here but I believe you could add TEP and once it has been 30 days then you would be able to get your phone replaced if you haven't already reported your problem to Sprint. I think TEP has to be on your plan for 30 days before they will let you use it. Its not like you are just trying to get a different phone because yours won't allow 1.4 overclocking. It sounds like you are having legitimate issues....so don't flame me Sprint employees about working the system
Sent from my SPH-D700 using XDA Premium App

Related

[Q] Trash my Evo.....

Anybody have any ways to make my Evo faulty???? I'm trying to have it replaced and need a good way to have it replaced under the manufacture warranty. I know this sounds wrong but I am in a timeframe where I would be able to replace it with the S2, seeing that Sprint has the release set to late July early August. If this is "bad" question to ask I will drop the post if I start getting negative response..
Their only going to replace it with an EVO, you'll still have to buy the sg2. So sell the EVO and use that money to buy sg2
brought to you by the little voices in my head
If your within the 30 days, all you have to do is pay the $35 exchange fee, otherwise you have to buy one outright.
Sent from my PC36100 using XDA Premium App
you are asking me for participation in your fraud. no thank you, my mind is clear and I sleep well at night. Be straight up in life and you will go far.
dased14 said:
Their only going to replace it with an EVO, you'll still have to buy the sg2. So sell the EVO and use that money to buy sg2
brought to you by the little voices in my head
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I'm still in my manufacture warranty, I know I will get an Evo still but it will be new instead of 11 months old....
popper668 said:
you are asking me for participation in your fraud. no thank you, my mind is clear and I sleep well at night. Be straight up in life and you will go far.
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I was not asking you for anything, if your such a saint what are you doing on this web site? It's not exactly legal to hack your HTC phone retard.
abusedcloth said:
I was not asking you for anything, if your such a saint what are you doing on this web site? It's not exactly legal to hack your HTC phone retard.
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No legal? Of course it is.
uniquenameevo said:
No legal? Of course it is.
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So why would they void your warranty?
abusedcloth said:
So why would they void your warranty?
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Same reason modding your car voids your dealer warranty, but is still legal. They don't want to fix your fk ups, but you can fix them yourself.
Dude just brick it. And I mean fully brick it where it won't turn on, charge, recognize usb or anything. This way the techs have no way of knowing It's rooted and the phone looks like its just faulty. I'm not telling you how to brick it though, you have to search the forums for that. Happy hunting
Sent from my PC36100 using XDA Premium App
winterstormhaku said:
Dude just brick it. And I mean fully brick it where it won't turn on, charge, recognize usb or anything. This way the techs have no way of knowing It's rooted and the phone looks like its just faulty. I'm not telling you how to brick it though, you have to search the forums for that. Happy hunting
Sent from my PC36100 using XDA Premium App
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depending on your current hardware version, the 11 month old one may be "better" I have 002 w/novatech and wouldn't want any other. Go on ebay replace battery door/cam lense cover etc. to get that new feel back - imo
Brick it dude
achvala said:
Brick it dude
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amd how would one brick it if the ota unrooted it? i need to do this
abusedcloth said:
I was not asking you for anything, if your such a saint what are you doing on this web site? It's not exactly legal to hack your HTC phone retard.
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completely legal..Google it. not a saint, just believe in being up front.
Brick It
Thanks for the tips people...Its so crazy it just might work!
louforgiveno said:
depending on your current hardware version, the 11 month old one may be "better" I have 002 w/novatech and wouldn't want any other. Go on ebay replace battery door/cam lense cover etc. to get that new feel back - imo
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I have 003...
abusedcloth said:
I was not asking you for anything, if your such a saint what are you doing on this web site? It's not exactly legal to hack your HTC phone retard.
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Click to collapse
Actually, you were asking something:
Anybody have any ways to make my Evo faulty????
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As to hacking your phone...I can hack my phone all I want as I own the hardware and a license for the software. The only thing that is illegal is changing the ESN on your phone.
abusedcloth said:
So why would they void your warranty?
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A warranty is not law. A warranty is an agreement between two parties (you and Sprint or HTC) that says if there is a manufacturing defect in the phone, they will fix it or replace it within a specified timeframe, provided you follow some conditions set out in the warranty.
Just like cars...did you know if you put an aftermarket part on your vehicle and the vehicle malfunctions, the manufacturer can void your warranty since it isn't one of their parts, regardless if it caused the malfunction? That doesn't make it illegal to do it, it just means if your vehicle breaks, you're on your own.
Same with the phone.
I think we've covered the legalities of hacking your phone. As long as you aren't doing anything to obtain a service free that otherwise would be paid for you can do whatever you want. *cough* wireless tether *cough* (which is legal to have but not use lol)
As far as trashing it..... throw it in the microwave for about 30 seconds. Call in and say it was fried when you woke up.

rooting a phone that was found, no it wasnt stolen

I have a phone I acquired from my work, no its not stolen its been sitting in my office months, my question can I root it and port a number to it if it has been locked, our if out hasn't been would there be any issues I may run into
how exactly is that not stealing if its been sitting in your office for months? and what are you talking about Sprint?
Galaxy Nexus isn't on Sprint yet.
I work at a bar we have phones from a year ago they are lost and not reclaimed, hence not stolen eventually we just toss them unless you have some pertinent feedback how bout not wasting my time
dbc00per said:
I work at a bar we have phones from a year ago they are lost and not reclaimed, hence not stolen eventually we just toss them unless you have some pertinent feedback how bout not wasting my time
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why did you just edit your post and remove the Sprint part?
... you mention that its been sitting in your "office" but yet you work in a bar?
I have a phone I acquired from my work, no its not stolen its been sitting in my office months, my question can I root it and port a number to it if it has been locked by Sprint, our if out hasn't been would there be any issues I may run into
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dbc00per said:
I work at a bar we have phones from a year ago they are lost and not reclaimed, hence not stolen eventually we just toss them unless you have some pertinent feedback how bout not wasting my time
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Here's some pertinent feedback for you: regardless of your standard practice or how long the property has been there, once you take it, it is stolen, you have committed a crime, and depending on your state laws and the value of the phone, that crime could be a felony.
There are legal requirements for handling abandoned property. Just doing what you want with it is not one them. You may find that all you have to do is run an ad in a local paper and that if no one answers, you can claim the property.
GR
lol relax detectives...no need to accuse of felonies. but just go to the carrier who sells the phone and ask your questions. say you found it and would like to use it as just something to mess with if your not activating it. and if they have to take it. so be it.
dbc00per said:
I work at a bar we have phones from a year ago they are lost and not reclaimed, hence not stolen eventually we just toss them unless you have some pertinent feedback how bout not wasting my time
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Sure sounds like you did your part in getting it back to the owner.................................
Sent from my Galaxy Nexus using xda premium
Soooooo It's a Galaxy Nexus? But its only been out for 3 months...
LOL do you guys not see the irony in the guys name?
Sent from my Galaxy Nexus using XDA App
A phone lost in a bar? Are you sure its not the new iPhone!?
GPSRider said:
You may find that all you have to do is run an ad in a local paper and that if no one answers, you can claim the property.
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That's what I was thinking. Run the ad in the paper for 30 days and if no one claims it, its yours.
andrewlax120 said:
just go to the carrier who sells the phone and ask your questions. say you found it and would like to use it as just something to mess with if your not activating it. and if they have to take it. so be it.
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That sounds reasonable. If nothing else they should be able to tell you the proper procedure for being able to claim the property as yours, if there is one.

TMO Galaxy S2 "Not part of our replacement program"?

Well i went back to stock (at least tried to) for the preperation of ICS and the maintenance update. That was a disaster. I have had over 25 android phones but i guess i thought it would be a good idea to check re-partition in ODIN cause i thought it would be an *extra good* flash. Ya now i have a FULL brick. Before i tried to reboot download mode, it said PARTTABLE missing or something like that. And yes it was a full brick there was nothing i could do.
Whats even BETTER is that TMOBILE told me to shove it! "Oh this phone is not part of our replacement program." WTF. So they directed me to call Samsung which i did and it is now on it's way there. Since when does a phone i bought on the account less than six months ago not qualify for an exchange. Bastards. Well hopefully Samsung fixes it in a timely fashion and sends it back!
My wife recently broke her screen on her GS2 and they replaced it...
Geeze man, that's a major screw up. It's posted everywhere not to check repartition. and tmo has been replacing these phones for people.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Idk who you talked to maybe a out sourced rep but sg2 is surely part of the exchange list my bro just did a exchange on his two days ago
Sent from my SGH-T989 using Tapatalk 2
So Tmobile has con another person. I think that you should tell Tmobile to shove it again and again after the lie they told you. The are the practical joking wireless company, don't be fooled by one representation of Tmobile, you have to keep escalating the situation until you find the hard to get truth with Tmobile.
Sent from my SGH-T989 using xda premium
For future reference you cannot and should not ever check re-partition with out a valid PIT file. It will always result in a brick otherwise.
-Mr. X- said:
For future reference you cannot and should not ever check re-partition with out a valid PIT file. It will always result in a brick otherwise.
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I agree with you. It was a very very dumb move. But i was pretty sure there is a pit file in the same folder as i have odin and i put it in the correct box.
See i figured someone shafted me. That really sucks cause god knows samsung is going to take longer than it would have taken teabag-mobile! GRRRR.
xsteven77x said:
I agree with you. It was a very very dumb move. But i was pretty sure there is a pit file in the same folder as i have odin and i put it in the correct box.
See i figured someone shafted me. That really sucks cause god knows samsung is going to take longer than it would have taken teabag-mobile! GRRRR.
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Click to collapse
No, no pit file
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Why would you go through all of that unrooting for an update that you will want to root ? I mean we all know what ICS looks like... i guess i just dont understand why you even wanted to do that when we have multiple Twiz flavored ICS roms that have 0 bugs and even ASOP and MIUI ICS Roms with very few bugs..
xsteven77x said:
I agree with you. It was a very very dumb move. But i was pretty sure there is a pit file in the same folder as i have odin and i put it in the correct box.
See i figured someone shafted me. That really sucks cause god knows samsung is going to take longer than it would have taken teabag-mobile! GRRRR.
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Click to collapse
samsung had my device back to me in 5 days. i mailed it on a Monday and got it back on a Friday. brand new device not a refurb.
dude I have done two replacements on this phone You should never ever ever call tmo on the phone to get anything done period. Go to a corporate tmo store not one of those dealers a full tmo store and deal with them face to face. Those idiots over the phone are stupid and they dont care, but when you are face to face they will respect you more and try harder. And they dont just call the same number we call when you go to a corporate store they actuall get to the right people. Hell I dont even call them to change my plan I go to the store. You know how many times I just wanted to make a small change in my plan and they gave me a problem or they did the wrong thing and then I went to the store and they fixed it without a problem. I know it might be a pain in thew ass I work 70+ hours a week and I dont have a car but I still find a way Thats my two cents
If you gave tmo warranty call again they should replaxe it.
Sent from my SGH-T989 using XDA
-Mr. X- said:
samsung had my device back to me in 5 days. i mailed it on a Monday and got it back on a Friday. brand new device not a refurb.
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Hmm I've got serious blobs in my screen did the one they sent you have any flaws?
Sent from my SGH-T989 using xda premium
blchff04 said:
Hmm I've got serious blobs in my screen did the one they sent you have any flaws?
Sent from my SGH-T989 using xda premium
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I am currently on my 4th S2 since NYE when I purchased the phone, never have I had issues getting a replacement. The only issues ive had have been trying to go around the.$20 fee since I dont have thr insurance but even that can be waived easily
My first replacement had issues so I quickly returned till I had a decent one then that one stopped charging after like 6 months.
Sent from my SGH-T989 using xda premium
You'll be fine man. You seem to have a phone with a warranty. Mines from Ebay.
And its actually nice to know Tmobile does that.
Good luck.
Sent from my HTC Vision using xda premium
Android_Monsters said:
You'll be fine man. You seem to have a phone with a warranty. Mines from Ebay.
And its actually nice to know Tmobile does that.
Good luck.
Sent from my HTC Vision using xda premium
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definitely! also this last time they offered me a $3.99/month for LIFETIME WARRANTY so as long as i don't have any water damage or screen physical damage, i am set well that is until the next top of the line phone comes out, and no the SIII isn't good enough to switch at least from what i've read about it
mojorisin7178 said:
dude I have done two replacements on this phone You should never ever ever call tmo on the phone to get anything done period. Go to a corporate tmo store not one of those dealers a full tmo store and deal with them face to face. Those idiots over the phone are stupid and they dont care, but when you are face to face they will respect you more and try harder. And they dont just call the same number we call when you go to a corporate store they actuall get to the right people. Hell I dont even call them to change my plan I go to the store. You know how many times I just wanted to make a small change in my plan and they gave me a problem or they did the wrong thing and then I went to the store and they fixed it without a problem. I know it might be a pain in thew ass I work 70+ hours a week and I dont have a car but I still find a way Thats my two cents
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That's funny, we've had the reverse experience.
The T-Mobile store people have frequently lied to us. When we signed up during their Valentine's Day deal they lied about the plan requirements, they lied about transferring our old phone numbers to T-Mobile that day, they told us we could downgrade from unlimited talk and 5GB data in two weeks, then two weeks later they said we couldn't.
In the end we just called T-Mobile CS the next day who transferred our numbers and changed our phone plans with no fuss at all. Now we never bother dealing with the T-Mobile store in person, my girlfriend gets pissed off just thinking about them.
rosemachinegun said:
That's funny, we've had the reverse experience.
The T-Mobile store people have frequently lied to us. When we signed up during their Valentine's Day deal they lied about the plan requirements, they lied about transferring our old phone numbers to T-Mobile that day, they told us we could downgrade from unlimited talk and 5GB data in two weeks, then two weeks later they said we couldn't.
In the end we just called T-Mobile CS the next day who transferred our numbers and changed our phone plans with no fuss at all. Now we never bother dealing with the T-Mobile store in person, my girlfriend gets pissed off just thinking about them.
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service varies greatly from store to store, and agent to agent on phone as well. But I will say this that.if you know the right things to say you can get more done over the phone
Sent from my SGH-T989 using xda premium
Its so funny how people think stores have a special number to call! They have a retail line they call but that's just to enter their dealer codes they get to the same place u get to when u call!
Sent from my SGH-T989 using Tapatalk 2
AJ26T said:
Its so funny how people think stores have a special number to call! They have a retail line they call but that's just to enter their dealer codes they get to the same place u get to when u call!
Sent from my SGH-T989 using Tapatalk 2
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Exactly
Sent from my SGH-T989 using xda premium

[Q] HARD BRICKED :( Can I take to Sprint?

Ok so I flashed a ROM for an International Galaxy S3 and I have a Sprint Galaxy S3.
The ROMs I found all being on the same forum really messed with my head...
But it will not do anything. The screen is black. If i plug it in nothing happens. If i press buttons nothing happens.
If I take it to Sprint do you think they will be able to get it to work again?
They won't be able to check if i am rooted since it doesnt show anything...
I already looked at the whole JTAG REPAIRs everywhere and I dont want to pay 60$ to fix my phone if Sprint can do it for free
Also I dont want to buy a USB JIG either.
I got this phone couple months back by the way
Sprint won't do it for Free if you are out of warranty. Maybe $35 with luck, $150 if you have TEP.
But you can try... Play the "it just stop working" game.
Sent from my O=O
csmasn said:
Sprint won't do it for Free if you are out of warranty. Maybe $35 with luck, $150 if you have TEP.
But you can try... Play the "it just stop working" game.
Sent from my O=O
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Click to collapse
Yeah cuz fraud is awesome when you act irresponsibly....:victory:
http://forum.xda-developers.com/showthread.php?t=2156714
So then what do you suppose I do?
I could also say," oh I was watching a video on YouTube on how to restore my phone to like make it fresh new; and when I went to recovery mode or something, I guess I made a wrong turn and ended up here "
Andybkn said:
So then what do you suppose I do?
I could also say," oh I was watching a video on YouTube on how to restore my phone to like make it fresh new; and when I went to recovery mode or something, I guess I made a wrong turn and ended up here "
Click to expand...
Click to collapse
The primary option you're looking for is a JTAG repair.
I believe you can purchase the materials yourself to do it, but if I've read correctly, you'd most likely have to solder stuff to other stuff (technical answer, I know!).
If you don't mind paying someone to repair it, you might want to try out Mobile Tech Videos. I haven't used their services personally and their website looks a bit on the low-budget end of the spectrum, but other XDA members have gone to them and they gave them a positive review.
topherk said:
The primary option you're looking for is a JTAG repair.
I believe you can purchase the materials yourself to do it, but if I've read correctly, you'd most likely have to solder stuff to other stuff (technical answer, I know!).
If you don't mind paying someone to repair it, you might want to try out Mobile Tech Videos. I haven't used their services personally and their website looks a bit on the low-budget end of the spectrum, but other XDA members have gone to them and they gave them a positive review.
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I did check out their website before but I was just wondering if sprint would do it for less to nothing $
Andybkn said:
I did check out their website before but I was just wondering if sprint would do it for less to nothing $
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Click to collapse
I'm gonna stick with what The Root said, and say the following:
You done messed up, son. You flashed a ROM knowing full well that there was a chance it'd brick your phone. Now it's bricked because you didn't read all the information available to you. To expect Sprint to pay for your mistake is, if I may be frank, irresponsible. I know $60 may be a lot to some people, but you were messing around with a $500 piece of technology. But I'd say it'd be much better to take this situation as a learning experience, and in the future you'll never brick your phone again because you'll make sure to do 3 or 4 google searches and really do your due diligence before flashing something on your phone.
topherk said:
I'm gonna stick with what The Root said, and say the following:
You done messed up, son. You flashed a ROM knowing full well that there was a chance it'd brick your phone. Now it's bricked because you didn't read all the information available to you. To expect Sprint to pay for your mistake is, if I may be frank, irresponsible. I know $60 may be a lot to some people, but you were messing around with a $500 piece of technology. But I'd say it'd be much better to take this situation as a learning experience, and in the future you'll never brick your phone again because you'll make sure to do 3 or 4 google searches and really do your due diligence before flashing something on your phone.
Click to expand...
Click to collapse
For what it's worth, I just paid the $150 TEP on my phone because I was trying to upgrade my TWRP to 2.4.2.0 and something happened that caused me to brick my phone. I know lots of people have said 'Oh, just go in and they'll do a factory replacement' but honestly you can get a phone the next day if you pay the fee.
tkepk181 said:
For what it's worth, I just paid the $150 TEP on my phone because I was trying to upgrade my TWRP to 2.4.2.0 and something happened that caused me to brick my phone. I know lots of people have said 'Oh, just go in and they'll do a factory replacement' but honestly you can get a phone the next day if you pay the fee.
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Yes, but that's a bit different than "wondering if sprint would do it for less to nothing $"
topherk said:
Yes, but that's a bit different than "wondering if sprint would do it for less to nothing $"
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That's my point.........just accept that you screwed up and pay the consequences of your actions.
tkepk181 said:
For what it's worth, I just paid the $150 TEP on my phone because I was trying to upgrade my TWRP to 2.4.2.0 and something happened that caused me to brick my phone. I know lots of people have said 'Oh, just go in and they'll do a factory replacement' but honestly you can get a phone the next day if you pay the fee.
Click to expand...
Click to collapse
Wait what you are saying is I can just take it into the sprint store and I'll get a new phone the next day? Yes I know it is really irresponsible but like other people I have seen, we got confused with how the rooms are placed on the threads I am not saying that I will just give sprint my phone and make them suffer for my mistakes, but I was just asking
Andybkn said:
Wait what you are saying is I can just take it into the sprint store and I'll get a new phone the next day? Yes I know it is really irresponsible but like other people I have seen, we got confused with how the rooms are placed on the threads I am not saying that I will just give sprint my phone and make them suffer for my mistakes, but I was just asking
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Click to collapse
What I was saying is that if you file a replacement claim with Assurion, then they'll overnight you a phone.
Andybkn said:
Wait what you are saying is I can just take it into the sprint store and I'll get a new phone the next day? Yes I know it is really irresponsible but like other people I have seen, we got confused with how the rooms are placed on the threads I am not saying that I will just give sprint my phone and make them suffer for my mistakes, but I was just asking
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Click to collapse
It depends. Do you pay the monthly TEP fee for your phone? If you're enrolled in the program (and pay the monthly fee), you can walk into a store and (for most situations) get a new (or most-likely refurbished) phone the same or next day (for the low, low cost of the $150 deductible). Typically no questions asked.
topherk said:
It depends. Do you pay the monthly TEP fee for your phone? If you're enrolled in the program (and pay the monthly fee), you can walk into a store and (for most situations) get a new (or most-likely refurbished) phone the same or next day (for the low, low cost of the $150 deductible). Typically no questions asked.
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They can't give you a new one, they can only send you the 'certified replacements'......it has to do with agreements they have with Samsung. You can get a swapped brand spanking new one provided you are within the 14 day post purchase window.
tkepk181 said:
They can't give you a new one, they can only send you the 'certified replacements'......it has to do with agreements they have with Samsung. You can get a swapped brand spanking new one provided you are within the 14 day post purchase window.
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Click to collapse
Ah, I stand corrected. Also, I just remembered that you don't have to go into the store, just file a claim online.
I have only used the TEP once (for my old EVO 4G). Do you have to return the old phone?
topherk said:
Ah, I stand corrected. Also, I just remembered that you don't have to go into the store, just file a claim online.
I have only used the TEP once (for my old EVO 4G). Do you have to return the old phone?
Click to expand...
Click to collapse
Yeah....but when they ship you the replacement phone, they also ship you the pre-paid envelope to ship back the defective device.
Andybkn said:
Ok so I flashed a ROM for an International Galaxy S3 and I have a Sprint Galaxy S3.
The ROMs I found all being on the same forum really messed with my head...
But it will not do anything. The screen is black. If i plug it in nothing happens. If i press buttons nothing happens.
If I take it to Sprint do you think they will be able to get it to work again?
They won't be able to check if i am rooted since it doesnt show anything...
I already looked at the whole JTAG REPAIRs everywhere and I dont want to pay 60$ to fix my phone if Sprint can do it for free
Also I dont want to buy a USB JIG either.
I got this phone couple months back by the way
Click to expand...
Click to collapse
Play dumb and pay the deductible.
Sent from my Rooted SPH-L710 w/ a FreeGS3 rom using xda premium
DraggyWan said:
Play dumb and pay the deductible.
Sent from my Rooted SPH-L710 w/ a FreeGS3 rom using xda premium
Click to expand...
Click to collapse
You mean to go to the store and just pretend I don't know what happened? How much would the deductible be? I do not have TEP... If it is more than 60$ then might as well get it repaired in that one JTAG REPAIR website
Andybkn said:
You mean to go to the store and just pretend I don't know what happened? How much would the deductible be? I do not have TEP... If it is more than 60$ then might as well get it repaired in that one JTAG REPAIR website
Click to expand...
Click to collapse
They're not going to be able to fix it. JTAG might be your best option.
Andybkn said:
You mean to go to the store and just pretend I don't know what happened? How much would the deductible be? I do not have TEP... If it is more than 60$ then might as well get it repaired in that one JTAG REPAIR website
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If you dont have TEP then the best option is the JTAG repair

Can it be saved??

Hi guys,
Yesterday I purchased a Galaxy Note 2 that didn't boot for $90. Thinking, as the **** that I am, that it would be fairly easy to repair I tried to enter download mode and it doesn't do anything.
I have done all the button combinations and cannot get it in to download or recovery mode, is there any hope for it?
AT&T should replace it under warranty since it is not 1 year old, but they are being a**holes and telling me they can't repair it as it was not registered on my account.
Any ideas? Worse case scenario I sell it for parts.
Thanks!!
You could try a Jig to kick it into download. Not 100% sure they work on the note II but they do on most Samsung devices
There is always a JTAG service like what mobiletechvideos offer. They can revive almost anything.
Sent from my SGH-i317 Note 2 on Tapatalk 2 - running on Beanstalk powered goodness!!
bkeaver said:
There is always a JTAG service like what mobiletechvideos offer. They can revive almost anything.
Sent from my SGH-i317 Note 2 on Tapatalk 2 - running on Beanstalk powered goodness!!
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This ^^^^^......g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
Thanks, I will see about their service.
jibust said:
Thanks, I will see about their service.
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Let us know how it went. I also happen to come across a bricked Note and wanted to revive it. Thanks
el_chiefo said:
Let us know how it went. I also happen to come across a bricked Note and wanted to revive it. Thanks
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Actually I just got of the phone with AT&T, they are sending a replacement via FedEx, should have it by tomorrow or Monday :laugh:
jibust said:
Actually I just got of the phone with AT&T, they are sending a replacement via FedEx, should have it by tomorrow or Monday :laugh:
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Seriously?? thats cool..
bkeaver said:
Seriously?? thats cool..
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Yes, people tend to forget that all phones (at least AT&T ones) come with a 1 year limited warranty. If there is no evidence of physical damage (huge bumps and cracks) or water damage, they will exchange it.
jibust said:
Actually I just got of the phone with AT&T, they are sending a replacement via FedEx, should have it by tomorrow or Monday :laugh:
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Ok cool, thanks. I guess I have to get a chat session underway with AT&T then.
.....
Comments deleted...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
I was pretty sure the warranty was for the original purchaser. Seems really shady to me. . .
rangercaptain said:
I was pretty sure the warranty was for the original purchaser. Seems really shady to me. . .
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You know I was thinking the same thing but figured if they are allowing it then what the hell...
You know the other side to this is if they get it back and determine there was tampering with it that caused the defect he might find a 600+ charge on his bill. Just a thought.
Sent from my SGH-i317 Note 2 on Tapatalk 2 - running on Beanstalk powered goodness!!
rangercaptain said:
I was pretty sure the warranty was for the original purchaser. Seems really shady to me. . .
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This sounds remarkably similar to my deleted comment...
I just felt the cost of my note 3 go up after reading the outcome...
So be it I guess...
But I would never accept the new device...(not how I roll)......g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
Me neither. But I won't share my comments past that . . . you already understand.
Deleted,
Not worth the trouble.
I missed it. I hope it wasn't a lesson on integrity.
STANDARD LIMITED WARRANTY*What is covered and for how long?*SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG") warrants that SAMSUNG's handsets and accessories ("Products") are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date:*Phone1 Year Batteries1 Year
rangercaptain said:
I missed it. I hope it wasn't a lesson on integrity.
STANDARD LIMITED WARRANTY*What is covered and for how long?*SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG") warrants that SAMSUNG's handsets and accessories ("Products") are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date:*Phone1 Year Batteries1 Year
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No where does it say that it covers ONLY the first consumer, it specifies that the warranty coverage starts AFTER the first consumer purchased it and that it lasts for 1 year.
The AT&T rep was in complete Knowledge of the fact that I did not purchase the device on an AT&T store, and funny thing is that he went as far as to tell me that the phone had another 100 in warranty in case I needed anything.
I think that the fact that Samsung explicitly says First Consumer validates my argument that subsequent consumers can enjoy the warranty, obviously under the 1 year established upon purchasing the product.
Sent from my Galaxy Nexus using Tapatalk 4
I suppose its because it says first purchaser so that leaves you out.
Time to move on. I'm sure you're going to enjoy the phone. Mine is broken so I'm saving up the $240 for the repair.
rangercaptain said:
I suppose its because it says first purchaser so that leaves you out.
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Think you should letter to read contracts, if it doesn't say "the warranty covers only the first consumer" then anyone with the phone can have it serviced under warranty if it's under the one year period.
Also, and what I have stated before and you seem unable to understand, AT&T is well aware that I'm not the initial buyer, I said that to the rep at least three times in our call. How do you explain the fact that Att is exchanging the device if you say the Samsung warranty only covers the first consumer.
Sent from my Galaxy Nexus using Tapatalk 4

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