Develop Bugs

Liquipel

If anyone is interested, just got off the phone with Liquipel support and they informed me that they should be supporting the Galaxy S 3 within the next 2 weeks. If you are not sure what it is, here is a link http://www.liquipel.com/in-action/

not trying that with my phone! But could be cool!

hmm, Id give it a shot... wonder if it voids any warranties? Didnt read whole site yet But damn that woman that passes by few seconds in is hott!
Sent from my SPH-L710 using xda premium

crzy619 said:
hmm, Id give it a shot... wonder if it voids any warranties? Didnt read whole site yet But damn that woman that passes by few seconds in is hott!
Sent from my SPH-L710 using xda premium
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If they have to open it to apply it, it would.

When I watched the demo at CES they stated they do not need to open the device. They put the phone into a machine that released a 'fog' which spreads through the phone which waterproofs it.

looks neat and if you are one of those people dropping $40 on a case you probably wouldnt mind dropping the $60ish it looks like it costs. I'll be considering this.

How do water damage indicators work with this?

No way that's a real woman sitting in that chair. She got splashed and didn't say a word?! Isn't this the same thing they have a t Best Buys. There's a big jar full of water with an iphone sitting at the bottom.

lopezpm said:
No way that's a real woman sitting in that chair. She got splashed and didn't say a word?! Isn't this the same thing they have a t Best Buys. There's a big jar full of water with an iphone sitting at the bottom.
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That's just to sell their protection plan/insurance I think..

zaisaroni said:
That's just to sell their protection plan/insurance I think..
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Isn't that for the life case?

thacounty said:
Isn't that for the life case?
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ya we do that with the lifeproof cases in our store too. sound still works submerged, so we play pandora and drop it in a bucket of water lol

stretchwookie said:
ya we do that with the lifeproof cases in our store too. sound still works submerged, so we play pandora and drop it in a bucket of water lol
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which mobile do you work at? I just left 440 last year.

thacounty said:
which mobile do you work at? I just left 440 last year.
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i work at a preferred retailer called wireless experts. ive never heard of 440

stretchwookie said:
i work at a preferred retailer called wireless experts. ive never heard of 440
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GotYa. I guess Life Case gives that to everyone haha. I worked for Best Buy Mobile 440.

Yatyas said:
If anyone is interested, just got off the phone with Liquipel support and they informed me that they should be supporting the Galaxy S 3 within the next 2 weeks. If you are not sure what it is, here is a link http://www.liquipel.com/in-action/
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Click to collapse
Thanks for the update, they have yet to respond to any of my e-mail inquires about it and as far as I can tell Hz0 only deals with OEMs, I can't wait.
Can't wait to freak people out by using my Cell Phone as an underwater camera @ the pool lol.

Galaxy S III on Liquipel
Liquipel is now offering the Level II Slosh & Slip Protection option for the Galaxy S III
Not really happy that it's only Level II, but my phone is on the way.

I wish with this kind of technology, phone manufacturers would just add this to their manufacturing processes. obviously no one would because it would be higher cost and less revenue from non covered accidental damage.... Sigh
Sent from my SGH-T999V using xda app-developers app

O
aklyz said:
Thanks for the update, they have yet to respond to any of my e-mail inquires about it and as far as I can tell Hz0 only deals with OEMs, I can't wait.
Can't wait to freak people out by using my Cell Phone as an underwater camera @ the pool lol.
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Good luck with that... This isn't designed so you can take your phone in the pool. Read the faqs and disclaimers.

Looks like the site was updated for the same price as everything else the s3 get "slap proofed" very disappointed and looking for alternatives.
Sent from my SPH-L710 using xda premium

Liquipel...
I got Liquipel on my iPhone 4 back in June and it’s saved it from getting destroyed at least three times. I even dropped it in a bubbling jacuzzi and it survived. I’ve been a believer ever since. You can’t tell anything has been done to it either, it comes back all clean in a nice metal container with a microfiber pouch. None of the water sensor stickers changed color when it got wet so even if it fails I can get a new phone on Apple. All in all I’d say its worth the $59. You no longer have to worry about losing a phone over a spilled drink or a little rain. Just makes you feel good.
Liquipel is going to be at CES again this year can’t wait to check out the show, I hear rumors of a machine doing free treatments at the show. :good:

car ran over my phone.. advice?

advice needed..
long story short.
i have insurance. my phone got run over while i was biking and the screen is shattered and the screen will not display ANYTHING but the phone actually still turns on and lights up and i can odin and all that.
so is there anyway i can go about getting the phone replaced WITHOUT paying $100 to assurion?
any advice?
once again, phone seems to actually work fine but it is not functional in that the screen remains black and will not display anything, so a replacement is needed..
EDIT:
also phone is rooted so if i took it into a sprint store, should i odin stock, and if yes wouldn't it then show my odin count @ 1?
would they even bother checking for root if the phone's screen was dead? is there any chance of me getting the phone replaced free of charge or cheaper then via insurance?

1. Get a car.
2. Run over somebody else's phone.
3. Feel better
4. rinse and repeat.

cas8180 said:
1. Get a car.
2. Run over somebody else's phone.
3. Feel better
4. rinse and repeat.
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damn you're smart! might as well close this thread as all my prayers and questions have been answered!
:laugh:

You pay 10 dollars a month for insurance for these types of problems. If you don't want to use your insurance why pay for it? There is no way around it. No need to Odin anything. Just be happy you had insurance and pay the 100.
Sent from my SPH-D710 using Tapatalk 2

I think there's no way around the $100 because its physical damage caused by you.
Root won't matter because its a hardware issue.

Silent25r said:
You pay 10 dollars a month for insurance for these types of problems. If you don't want to use your insurance why pay for it? There is no way around it. No need to Odin anything. Just be happy you had insurance and pay the 100.
Sent from my SPH-D710 using Tapatalk 2
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Bruce Inman said:
I think there's no way around the $100 because its physical damage caused by you.
Root won't matter because its a hardware issue.
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yea that's what i thought.
just didn't wanna take the $100 hit but better than nothing.
i'm pretty sure i pay $8 for insurance..
i guess this thread is done unless someone got some super secret cool idea for me?

gershee said:
advice needed..
long story short.
i have insurance. my phone got run over while i was biking and the screen is shattered and the screen will not display ANYTHING but the phone actually still turns on and lights up and i can odin and all that.
so is there anyway i can go about getting the phone replaced WITHOUT paying $100 to assurion?
any advice?
once again, phone seems to actually work fine but it is not functional in that the screen remains black and will not display anything, so a replacement is needed..
EDIT:
also phone is rooted so if i took it into a sprint store, should i odin stock, and if yes wouldn't it then show my odin count @ 1?
would they even bother checking for root if the phone's screen was dead? is there any chance of me getting the phone replaced free of charge or cheaper then via insurance?
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Click to collapse
I'd like to see a picture of your phone. Phone gore.

Bruce Inman said:
I think there's no way around the $100 because its physical damage caused by you.
Root won't matter because its a hardware issue.
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Click to collapse
You had an accident- insurance is for accidents- they wont be looking for suspicious Roms when a phone looks like it was " run over by a car " ..be glad you have insurance- ask for a new phone- dont settle for a refurb. if you can help it. ( refurbs are usually fixed phones, prior lemons, or returns-) and last thing- cry the blues !!!! get their sympathy- maybe if its a hot sales lady, you might even get her number.... no- but seriously- use a bit of drama to get their compassion....

IA-32e said:
I'd like to see a picture of your phone. Phone gore.
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LOL!!
i'll see if i can get a pic from my gf's phone!
haha....
i paid $100. new phone on monday. ((
oh well such is life.
at least e4gt is a sexy phone..
this thread can be closed/is done..

D.B.R.
Go to phoneclaim.com start a claim pay $100.00. Your phone is Damaged Beyond Repair.
Sent from my SPH-D710 using xda premium

Deep fry and eat your phone.

should've used a screen protector.

cnstarz said:
should've used a screen protector.
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And a case, don't forget the case!
Poor gershee, that totally sucks sorry about your misfortune. I hope the tire ended up with a sliver of gorilla glass in it.

Esoteric68 said:
And a case, don't forget the case!
Poor gershee, that totally sucks sorry about your misfortune. I hope the tired ended up with a sliver of gorilla glass in it.
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No bullsh1t lol
Sent from my SPH-D710 using XDA

Crap, what is with my typos today! lol I hate seeing them show up in someone else's post. It sucks being a perfectionist, especially when I'm less than perfect (so, like, all the time lol)

Esoteric68 said:
Crap, what is with my typos today! lol I hate seeing them show up in someone else's post. It sucks being a perfectionist, especially when I'm less than perfect (so, like, all the time lol)
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You must be tired!!
Sent from my SPH-D710 using XDA

krazy_smokezalot said:
You must be tired!!
Sent from my SPH-D710 using XDA
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I have been, all day! lol Having a day off mid-week really screwed me up. I kept thinking Thursday was Sunday and Friday was Monday, which really sucks! Thank god when it was all over it really was Friday.

Esoteric68 said:
I have been, all day! lol Having a day off mid-week really screwed me up. I kept thinking Thursday was Sunday and Friday was Monday, which really sucks! Thank god when it was all over it really was Friday.
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All it takes is one day!! Lol welcome to my club! I go through that a lot often but it's worth it!
Sent from my SPH-D710 using XDA

Esoteric68 said:
Crap, what is with my typos today! lol I hate seeing them show up in someone else's post. It sucks being a perfectionist, especially when I'm less than perfect (so, like, never cuz I'm a woman)
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ftfy

cnstarz said:
ftfy
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hahaha I hate when someone reads between my lines

Need help making a decision...

Hey everyone.
Need personal opinions as I cannot decide for myself -.-
Recently got a warranty replacement device from T-Mobile.
It's a refurb.. -.-
My old one had a weird smudge in all camera apps as well as in the picture. Really annoying.
Well I got my refurb, it's got it's issues, 3 "ink" spots on the screen, my original had zero! I cannot undervolt by more than 25mA. My original could under volt by 150 across the board. The refurb gets very hot (approximately 100 degrees Fahrenheit with normal use) my original hardly ever broke 90. And my battery life is freaking **** with this new device. (I'm guessing heat is the issue here)
I'm really ****ing upset. Excuse my language..
The decision I cannot make is this.
Do I request T-Mobile to ship my original device back to me(it's still in transit just dropped it off today), and either 1 deal with the camera smudge, or 2 take apart both devices and swap the camera modules?
I looked all over YouTube, I cannot find anyone saying there is a warranty sticker covering any screws.
Does anyone know if they can tell if the device was disassembled? I have professional tools so I won't leave markings behind.
Simply put, I hate this "new" device.
I don't understand why companies give refurbished devices for warranty when I am paying full price for a brand new device that should last at least a year. It's not my fault something happened that was out of my control..
Thanks for putting up with my rant lol.
Sent from my SGH-T999 using Tapatalk 2

Wow, that's though. I send in my Device to samsung for a fix, and they fixed it with a "replaced PBA" comment, but I saw some people say they just send another one. Hopefully it's not a refurbished. I doubt they will be able to cancel the shipping, but if they an, most definitely swap the camera modules. Having those problems on the refurbished sucks. I could have fixed mine but I sent it in hoping Id get another one which didn't die after 2.5Hrs screen on time and 12 hours running time. Switch out the cameras if possible. I myself, if I get a bad one on saturday, I'll hate my descision but Im going to go for the 16GB nexus 4. Hate the limited storage and the on screen buttons that get in the way, but heck I'm not going to live 2 years with a faulty device

elesbb said:
Hey everyone.
Need personal opinions as I cannot decide for myself -.-
Recently got a warranty replacement device from T-Mobile.
It's a refurb.. -.-
My old one had a weird smudge in all camera apps as well as in the picture. Really annoying.
Well I got my refurb, it's got it's issues, 3 "ink" spots on the screen, my original had zero! I cannot undervolt by more than 25mA. My original could under volt by 150 across the board. The refurb gets very hot (approximately 100 degrees Fahrenheit with normal use) my original hardly ever broke 90. And my battery life is freaking **** with this new device. (I'm guessing heat is the issue here)
I'm really ****ing upset. Excuse my language..
The decision I cannot make is this.
Do I request T-Mobile to ship my original device back to me(it's still in transit just dropped it off today), and either 1 deal with the camera smudge, or 2 take apart both devices and swap the camera modules?
I looked all over YouTube, I cannot find anyone saying there is a warranty sticker covering any screws.
Does anyone know if they can tell if the device was disassembled? I have professional tools so I won't leave markings behind.
Simply put, I hate this "new" device.
I don't understand why companies give refurbished devices for warranty when I am paying full price for a brand new device that should last at least a year. It's not my fault something happened that was out of my control..
Thanks for putting up with my rant lol.
Sent from my SGH-T999 using Tapatalk 2
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I can understand your frustration With my experience working foe Tmobile and having done countless warranty exchanges since the my touch, they will not return your original device. Unless you cannsomehowncontact ups and have them stop transit and send it back and return the one they sent you. You should contact tkobile again and tell them what happened. Afaik they will not return it back to you. When it gets to their processing center it'll get factory reset, processed and possibly put back up as a refurb if it passes all their tests. You do have the option of requesting another warranty exchange, possibly going to retention this time or a higher tier of tech support.
Sent from my SGH-T999 using xda app-developers app

monkeypaws said:
I can understand your frustration With my experience working foe Tmobile and having done countless warranty exchanges since the my touch, they will not return your original device. Unless you cannsomehowncontact ups and have them stop transit and send it back and return the one they sent you. You should contact tkobile again and tell them what happened. Afaik they will not return it back to you. When it gets to their processing center it'll get factory reset, processed and possibly put back up as a refurb if it passes all their tests. You do have the option of requesting another warranty exchange, possibly going to retention this time or a higher tier of tech support.
Sent from my SGH-T999 using xda app-developers app
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Thanks for the reply. I was wishing to talk to someone who works for them. I really hate the newer one they sent me. No matter what ROM, kernel, modem it lasts at most about 8 hours 2 hours screen on time. And the phone gets almost too hot to hold . If I didn't have an otter box, i prolly wouldn't be able to hold it. And the worst part is is the freaking screen spots. I get its a known issue with the super amoled but Christ the phones not been released even a year! Not to mention the o e I paid full price for was/is flawless despite the camera smudge.
I'm calling them today after work and am not going to be as nice as I usually am.. I hate this ****..
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2

elesbb said:
Thanks for the reply. I was wishing to talk to someone who works for them. I really hate the newer one they sent me. No matter what ROM, kernel, modem it lasts at most about 8 hours 2 hours screen on time. And the phone gets almost too hot to hold . If I didn't have an otter box, i prolly wouldn't be able to hold it. And the worst part is is the freaking screen spots. I get its a known issue with the super amoled but Christ the phones not been released even a year! Not to mention the o e I paid full price for was/is flawless despite the camera smudge.
I'm calling them today after work and am not going to be as nice as I usually am.. I hate this ****..
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
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I'd do that too. With the sgs2 I went through five warranty exchanges. They wouldn't offer me anything else because apparently it was the best phone they had even though they had the presale of the sgs3 going on when this happened. That's what drove me to sell it and buy a gnex. Long story short in back here.
Sent from my SGH-T999 using xda app-developers app

monkeypaws said:
I'd do that too. With the sgs2 I went through five warranty exchanges. They wouldn't offer me anything else because apparently it was the best phone they had even though they had the presale of the sgs3 going on when this happened. That's what drove me to sell it and buy a gnex. Long story short in back here.
Sent from my SGH-T999 using xda app-developers app
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Click to collapse
So they want me to send this one back, and when they receive it, they will send another one back..
Sent from my SGH-T999 using Tapatalk 2

If I get the original one back, does anyone know if they can tell I had it apart?
Sent from my SGH-T999 using Tapatalk 2

I feel your pain. They pulled the same refurbished bs on me before too. And a buddy of mine on Verizon got sent back a completely different (and lower end) refurbished phone with their insurance.
I know it doesn't help your current situation, but for your next phone I suggest you check out Square Trade. They actually treat you right & are fair and honest. Only thing is they don't cover theft. But I know they WON'T send you back a freaking refurbished phone. I used them once and they were great.
Sent from my SGH-T999 using xda app-developers app

MotorcycleKopp said:
I feel your pain. They pulled the same refurbished bs on me before too. And a buddy of mine on Verizon got sent back a completely different (and lower end) refurbished phone with their insurance.
I know it doesn't help your current situation, but for your next phone I suggest you check out Square Trade. They actually treat you right & are fair and honest. Only thing is they don't cover theft. But I know they WON'T send you back a freaking refurbished phone. I used them once and they were great.
Sent from my SGH-T999 using xda app-developers app
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Click to collapse
Next phone I'm saying efff you to everyone. No warranty for me, no insurance either. I'm fixing it myself. Either way I'm losing money.
Sent from my SGH-T999 using Tapatalk 2

elesbb said:
So they want me to send this one back, and when they receive it, they will send another one back..
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Did you call? Are they sending your original back?
Sent from my SGH-T999 using xda app-developers app

monkeypaws said:
Did you call? Are they sending your original back?
Sent from my SGH-T999 using xda app-developers app
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Click to collapse
I called. And they can't send the original back. But they want me to send the one I have now back and once they receive it they will send me out another one. And they said they made a note that it is my second replacement so they said hopefully it will be a brand new device.
Sent from my SGH-T999 using Tapatalk 2

Can it be saved??

Hi guys,
Yesterday I purchased a Galaxy Note 2 that didn't boot for $90. Thinking, as the **** that I am, that it would be fairly easy to repair I tried to enter download mode and it doesn't do anything.
I have done all the button combinations and cannot get it in to download or recovery mode, is there any hope for it?
AT&T should replace it under warranty since it is not 1 year old, but they are being a**holes and telling me they can't repair it as it was not registered on my account.
Any ideas? Worse case scenario I sell it for parts.
Thanks!!

You could try a Jig to kick it into download. Not 100% sure they work on the note II but they do on most Samsung devices

There is always a JTAG service like what mobiletechvideos offer. They can revive almost anything.
Sent from my SGH-i317 Note 2 on Tapatalk 2 - running on Beanstalk powered goodness!!

bkeaver said:
There is always a JTAG service like what mobiletechvideos offer. They can revive almost anything.
Sent from my SGH-i317 Note 2 on Tapatalk 2 - running on Beanstalk powered goodness!!
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This ^^^^^......g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app

Thanks, I will see about their service.

jibust said:
Thanks, I will see about their service.
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Let us know how it went. I also happen to come across a bricked Note and wanted to revive it. Thanks

el_chiefo said:
Let us know how it went. I also happen to come across a bricked Note and wanted to revive it. Thanks
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Actually I just got of the phone with AT&T, they are sending a replacement via FedEx, should have it by tomorrow or Monday :laugh:

jibust said:
Actually I just got of the phone with AT&T, they are sending a replacement via FedEx, should have it by tomorrow or Monday :laugh:
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Seriously?? thats cool..

bkeaver said:
Seriously?? thats cool..
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Yes, people tend to forget that all phones (at least AT&T ones) come with a 1 year limited warranty. If there is no evidence of physical damage (huge bumps and cracks) or water damage, they will exchange it.

jibust said:
Actually I just got of the phone with AT&T, they are sending a replacement via FedEx, should have it by tomorrow or Monday :laugh:
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Ok cool, thanks. I guess I have to get a chat session underway with AT&T then.

.....
Comments deleted...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app

I was pretty sure the warranty was for the original purchaser. Seems really shady to me. . .

rangercaptain said:
I was pretty sure the warranty was for the original purchaser. Seems really shady to me. . .
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You know I was thinking the same thing but figured if they are allowing it then what the hell...
You know the other side to this is if they get it back and determine there was tampering with it that caused the defect he might find a 600+ charge on his bill. Just a thought.
Sent from my SGH-i317 Note 2 on Tapatalk 2 - running on Beanstalk powered goodness!!

rangercaptain said:
I was pretty sure the warranty was for the original purchaser. Seems really shady to me. . .
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This sounds remarkably similar to my deleted comment...
I just felt the cost of my note 3 go up after reading the outcome...
So be it I guess...
But I would never accept the new device...(not how I roll)......g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app

Me neither. But I won't share my comments past that . . . you already understand.

Deleted,
Not worth the trouble.

I missed it. I hope it wasn't a lesson on integrity.
STANDARD LIMITED WARRANTY*What is covered and for how long?*SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG") warrants that SAMSUNG's handsets and accessories ("Products") are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date:*Phone1 Year Batteries1 Year

rangercaptain said:
I missed it. I hope it wasn't a lesson on integrity.
STANDARD LIMITED WARRANTY*What is covered and for how long?*SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG") warrants that SAMSUNG's handsets and accessories ("Products") are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date:*Phone1 Year Batteries1 Year
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Click to collapse
No where does it say that it covers ONLY the first consumer, it specifies that the warranty coverage starts AFTER the first consumer purchased it and that it lasts for 1 year.
The AT&T rep was in complete Knowledge of the fact that I did not purchase the device on an AT&T store, and funny thing is that he went as far as to tell me that the phone had another 100 in warranty in case I needed anything.
I think that the fact that Samsung explicitly says First Consumer validates my argument that subsequent consumers can enjoy the warranty, obviously under the 1 year established upon purchasing the product.
Sent from my Galaxy Nexus using Tapatalk 4

I suppose its because it says first purchaser so that leaves you out.
Time to move on. I'm sure you're going to enjoy the phone. Mine is broken so I'm saving up the $240 for the repair.

rangercaptain said:
I suppose its because it says first purchaser so that leaves you out.
Click to expand...
Click to collapse
Think you should letter to read contracts, if it doesn't say "the warranty covers only the first consumer" then anyone with the phone can have it serviced under warranty if it's under the one year period.
Also, and what I have stated before and you seem unable to understand, AT&T is well aware that I'm not the initial buyer, I said that to the rep at least three times in our call. How do you explain the fact that Att is exchanging the device if you say the Samsung warranty only covers the first consumer.
Sent from my Galaxy Nexus using Tapatalk 4

Broken plastic trim

Factory defect or are they going to say I caused this? the phone was never dropped and shows no signs of being dropped. I can only assume this is a result of taking my phone out of the case often. I have a tech21 case and I do take the phone out daily. Either way T-Mobile said they would credit me the charge if any. I just wanted to get some ideas on how this happened and what you think they will say caused it.
View attachment 2713012

Well it's plastic, weak plastic for that matter. I remember that my Note 2 trim was damaged from removing a stiff TPU case a few times.
Maybe Samsung should quit producing theses phones with plastic trims.

Mine broke in the exact same place yesterday. I haven't used a case much at all but I did think that when I have the taking in and out might be the reason.
I never got insurance with t mobile so didn't think about taking in. I guess I can live with it for now. Maybe put a case on
Grande Note 3

That type of breakage is from user error.
Sent from my SM-N900T using Tapatalk

princeasi said:
That type of breakage is from user error.
Sent from my SM-N900T using Tapatalk
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Click to collapse
And that post was from an idiot. Unless you can prove your comments please leave them to yourself. Still laughing as I finish this post. I Used the phone to make calls improperly..... my kung fu grip is too strong?

.....but your the one with a broken note 3. Now it's ugly lolll good day to you sir ?
Sent from my SM-N900T using Tapatalk

True, I dinged my volume rocker to the point that it bent. Took it back to Costco (you get 90 days return there) and swapped it out for a new one. I hated just knowing my volume rocker was dinged on a brand new note 3.
My advice working for tmobile tech support (the guys that exchange your phone). Your worrying too much, this is a manufacturer defect. They will not charge you a out of warranty fee as long as the rep notes that it NOT user error.
Sent from my SM-N900T using xda app-developers app

princeasi said:
.....but your the one with a broken note 3. Now it's ugly lolll good day to you sir ?
Sent from my SM-N900T using Tapatalk
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Click to collapse
Learn to read. My NEW one is coming today and I will not have to pay the deductible. troll feeding over.

hucesar1017 said:
True, I dinged my volume rocker to the point that it bent. Took it back to Costco (you get 90 days return there) and swapped it out for a new one. I hated just knowing my volume rocker was dinged on a brand new note 3.
My advice working for tmobile tech support (the guys that exchange your phone). Your worrying too much, this is a manufacturer defect. They will not charge you a out of warranty fee as long as the rep notes that it NOT user error.
Sent from my SM-N900T using xda app-developers app
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The Rep was some old lady that i have to repeat my name to 3 times. I don't even think she understood what the exact damage was. Good thing is she said i would be credited if i was charged.

flexte said:
Learn to read. My NEW one is coming today and I will not have to pay the deductible. troll feeding over.
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No matter how many times you may throw insults, the fact of the matter is, that damage is from user error, and now you'll be receiving a refurbished phone that someone else probably abused, like the one pictured in the 1st post lol. Good luck on your refurbished phone ?
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My first one did the same thing and I didn't know what happened. I sent it back and got a replacement
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PrettyPryncess said:
My first one did the same thing and I didn't know what happened. I sent it back and got a replacement
Sent from my SM-N900T using XDA Free mobile app
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How's the new one you got?

Mine lasted 6 months not a scratch, no chipping and worked fine until this happened over the weekend. if it is happening it to everyone in the same place its a stress area that wasn't picked up during testing. I can only assume it had to do with case removal. Can someone else that did not have this problem confirm they did or did not remove the phone from a tight case on a regular basis? A store rep looked at mine and asked if i sat on the phone which I never have.

How did you get your phone replaced? Does t mobile have insurance for this sort of stuff?
Grande Note 3

Not trying to be a [email protected] but if you broke it from removing a "tight" case, then it's your fault. If the case was other than an official Samsung product, it's your fault. It's a defect if you open the box and the crack was there, or suddenly you looked at it and the breakage manifested before eyes without your intervention none whatsoever. Anything else, it's user error!
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I have a business account and have been with tmobile for years so the gave me a one time replacement free of charge. As far as explaining to them how it happened i have no clue. User error ks hard to phathom because these phones should me able to be taken in and out of the case i bought from tmobile. I am not even sure thats how it happened because it did not break in front of my eyes. Good luck. And to the troll if a refurbished phone bothers you how do uou have sex with women other than virgins. That beat up ***** has got to bother u more than a previously used phone.

Well now I wont be surprised in the future when this happens to my phone too.

flexte said:
I have a business account and have been with tmobile for years so the gave me a one time replacement free of charge. As far as explaining to them how it happened i have no clue. User error ks hard to phathom because these phones should me able to be taken in and out of the case i bought from tmobile. I am not even sure thats how it happened because it did not break in front of my eyes. Good luck. And to the troll if a refurbished phone bothers you how do uou have sex with women other than virgins. That beat up ***** has got to bother u more than a previously used phone.
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In my statements, I never implied any similarities between women and material objects, YOU did! I place women on a much higher pedestal than that! I'd also like to add that I've never had a problem accepting a refurbished phone over a new "only" and "only" if I know for a fact that it'll be a greater gain for me to trade in my original unit which I know has only been used by me. You on the other hand allowed your phone to get borked. Next you come here and post photos which clearly shows the breakage was caused from some type of stress or tension applied wrongly, which you are responsible for, and you wanna shift blame and yell defect! You defected the phone by not being careful as you should've. But hey there's no reason to be mad. You got you a refurbished Note 3 which more than likely most of its mileage are from the previous owner's bathroom usage, but I guess we'll never exactly know that, but hey as long as it works, right lol? ?
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flexte said:
... Can someone else that did not have this problem confirm they did or did not remove the phone from a tight case on a regular basis? A store rep looked at mine and asked if i sat on the phone which I never have.
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I've not had this problem. I rarely take it out of the case. Pretty much the only time would be to do a battery pull which is seldom. Case was a slip on type which is fairly tight.
No breaks on any parts so far and I've had the phone since Oct. I don't use the Stylus often either though.

princeasi said:
In my statements, I never implied any similarities between women and material objects, YOU did! I place women on a much higher pedestal than that! I'd also like to add that I've never had a problem accepting a refurbished phone over a new "only" and "only" if I know for a fact that it'll be a greater gain for me to trade in my original unit which I know has only been used by me. You on the other hand allowed your phone to get borked. Next you come here and post photos which clearly shows the breakage was caused from some type of stress or tension applied wrongly, which you are responsible for, and you wanna shift blame and yell defect! You defected the phone by not being careful as you should've. But hey there's no reason to be mad. You got you a refurbished Note 3 which more than likely most of its mileage are from the previous owner's bathroom usage, but I guess we'll never exactly know that, but hey as long as it works, right lol? ?
Sent from my SM-N900T using Tapatalk
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Hey tough guy check your PM