Develop Bugs

Note 7 recall

Engaget is reporting a world wide recall of the Note 7 because of exploding batteries.
Hopefully they will also deal with the Gorilla Glass 5 problem too.
Shofar1

..

It seems a full recall of all phones sold. Hopefully they also replace the Samsung screen protector I bought with the phone

An official statement by Samsung.
"Statement on Galaxy Note 7
Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note 7, we conducted a thorough investigation and found a battery cell issue.
To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers' safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7.
For customers who already have Galaxy Note 7 devices, we will voluntarily replace their current device with a new one over the coming weeks.
We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible."
Lets see what happens.

Ryland Johnson said:
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Thank goodness I haven't gotten my unit yet!!! Long business trips do have their benefits.
One interesting takeaway from the CNN story's the quote from the President of Sammy's Mobile Communications about how much the recall's going to cost: "it is a big amount that is heartbreaking." Looks like they're going to have huge write-offs.
Maybe they'll have to bin all the batches they're recalling and the suspect ones in inventory. Then there's the issue of lost sales and some people not wanting to buy even later batches because -- well, because you never know. I mean -- Google Pixel Phone Plus (or whatever it's called) -- here I come!!!
The problem with these metal and glass devices is they can't just open these things, replace the batteries and re-ship them. Those glass backs will inevitably break during the process. The colored foil behind the glass is also going to have to be replaced. Then there's the waterproofing...
I wonder if it's simply a battery flaw or a design flaw that causes the device to overheat under certain circumstances. Global recalls like this don't just happen unless there's a very serious issue, regardless of what Sammy's lawyers wrote in their official release. I've been buying smartphones since the early days and this is the only time I can remember a recall of this scale happening.
While it's nice that Sammy was so quick to address it, it's a damn shame because the Note 7 was their best device yet.
The irony is that if Sammy had insisted on keeping their plastic designs -- the same designs we crucified them for -- or maintained removable batteries in metal-framed phones (hello Note 4!) -- this could've been addressed with in-store battery exchanges. Again, that's assuming it's not a design flaw.

And I have such a good device too. None of this user created lag or battery drain.... Sigh.
Sent from my SM-N930P using Tapatalk

Interestingly me and a friend of mine have not had any of the issues mentioned here "yet" battery life is amazing and no boot loop. And we were also part of the pre-order batch.

I demand compensation for my Temperglass screen!!... everything else i could backup and transfer easily... i still have to fine tune a few other setting that dont let me "backup setting"

After this Samsung's recall statement will be known worldwide, IMHO the Note 7 reputation, confidence and appeal for the customers will be heavily affected....
Therefore I personally expect the announcement of the release of a new revised model, for example a Note "7s" with a Snapdragon 821 and 6 GB of RAM, very soon, just before Christmas time, to compete with new Apple's and Google's smartphones.

what if mine is ok ?
Sent from my SM-N930F using Tapatalk

You think we will have the option to change color of phone in recall?
Sent from my Galaxy Note7 using XDA Labs

judy.baby2013 said:
what if mine is ok
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What if it is not? :fingers-crossed:

This is scaring me at the moment... I was one of the first to get this device in the world during it's release in Dubai.
Sent from my SM-N930FD using Tapatalk

alltaken123 said:
What if it is not? :fingers-crossed:
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That's actually a great point. I love my phone, it's performing perfectly, but you don't just do a worldwide recall because a couple people used a bad charger. They were able to recreate it.
It is sad, this is undoubtedly the best phone Samsung has ever made and it's going to be a financial and PR disaster. On the other hand, those of us who stick with it will probably get a 2nd promotional item haha.

Really sucks but yeah hopefully they will give us something free for the inconvenience or some money for the screen protectors everyone has already purchased and put on the phone...
Feel bad for them though and all of the bad pr. This is an amazing phone and I love it. I guess they will be taking quality control much more seriously in the future (they should have originally since it is the most expensive phone ever).

The phone is still to be released in the UK, was due to be released today I think. The recall will probably delay that by quite some time.
Hopefully Samsung can narrow the problem down to a specific set of serial numbers. A global recall is very unusual, and does perhaps point to a design flaw rather than the batteries.
Apple will be enjoying this...

RandyKaoss said:
The phone is still to be released in the UK, was due to be released today I think. The recall will probably delay that by quite some time.
Hopefully Samsung can narrow the problem down to a specific set of serial numbers. A global recall is very unusual, and does perhaps point to a design flaw rather than the batteries.
Apple will be enjoying this...
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Today was the official date, but Carphone Warehouse gave me my N7 on Tuesday!

It's great that they're doing it but also.... uuugh, why
Also, can you imagine the after work drinks over at Apple today?

DITTO on the Screen Protector issue!
It was so dang hard to find my genuine samsung screen protectors, not to mention the cost. It came with two but used them both already since both my wife and I have the same phones. Right after I finalized my purchase from ebay (the only US seller I've found period), the guy jacked the price from $16.99 to $99 and then to a clown-shoes $299. The samsung SP is actually curved and, IMO, feels great. Hopefully I can get them to pony up a replacement set.

Femmetechstic said:
It's great that they're doing it but also.... uuugh, why
Also, can you imagine the after work drinks over at Apple today?
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I bet Apple (and Samsung) have failure lights around the building that flash when theres a fail...
Apple will send everyone home early today!

What happens to returned Note 7's?

What's going to happen to the million returned Note 7's ?
Landfill or refurbish?
It would be a massive job to open up the phones and replace the battery, and probably not worthwhile for used phones.
But there will be thousands of phones in the distribution channels that have not be sold and are in factory condition. How can someone buying a new Note 7 in say a month's time be sure it hasn't been opened up, battery replaced and repackaged? I wouldn't want one for sure.
Just think - if the battery was still removable like the Note 4 the whole thing would be so much simpler. Send out new batteries, job done.

scrapped for parts?

I'd think most of it would be in near mint condition. So a little bit of cleaning up and resold as new units or refurbished. They did just start this refurbished program very recently.

Seriously? Landfill? Do people think before posting? They are replacing the battery in the units. Then selling refurbished.
Sent from my iPaq hx2110

BozQ said:
I'd think most of it would be in near mint condition. So a little bit of cleaning up and resold as new units or refurbished. They did just start this refurbished program very recently.
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The same refurbished program that has them selling a refurb T-Mobile S6 edge for $499, while T-Mobile themselves are selling new ones for $499.
Good luck with that, lol.

Selling as refurbished would be fine. But selling as new would not. How would you tell the difference?

Turns into note 8

The refurbished ones would show as such when checked with the proper app.

Player04 said:
Turns into note 8
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Note 8 sounds right for us, maybe not for them.
Fix battery problem, fix GG5 problem = the premium phone it is supposed to be.

I would think they'd examine their batteries to get a full picture of the problem for their own records. Probably they'll exchange the batteries and use them as refurbs after this.
Sent from my SM-N930F using Tapatalk

Depends who sold your phone to you.
I expect Carphone Warehouse will require customers to take their faulty phones to the heart of Mordor and there cast them down in to the fires of Mount Doom, before they'll consider providing a replacement.
And even then it'll be four weeks late.

if they send me a refurb after 3 days use before the recall was announced i'd expect a hefty refund for receipt of a second hand phone! h

I would assume they would come up with a way to read the serial and maker of the battery pack without opening up the phone, then replace only the needed ones.

I'm thinking if they had lot control of the batteries and which phones they were installed in or thought they could be identified via any means they would have done so already and then issued a recall for affected units rather than a global recall. At a guess I would venture that trying to figure out if they could do exactly that accounts for the delay between the global recall and the time it was first determined that batteries were going boom. And yes, they will become refurbs. I hadn't thought of the fact that they could be sent out as replacement units...

I'm wondering what happens to the phones you buy and then return them just cause you didn't like them, what do they do with them? Not just Note, but every phone. Do they resell them?

Travis Bickle said:
I'm wondering what happens to the phones you buy and then return them just cause you didn't like them, what do they do with them? Not just Note, but every phone. Do they resell them?
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most suppliers run their own refurb programs, so they will likely polish them up and sell them on as nearly new. (like when you buy a display model out of a shop)
as for the recalled units, chances are they will use them for parts or refurbish the phones and then use them for warranty claims and such also probably sell some on at a slight discount as certified refurbished phones.
there is just too much cost in the couple of million devices for them just to scrap them, probably way more than it will cost to debond the back replace the battery and rebond the back.

They go to heaven.

locate the faulty , remove
test and check all used recalled one then might just return back to original owner after fixing any issues such as a scratched glass
looking at other issues threads
there is a batch or bad battery
and another batch of a less bad battery since lots have reported lagging and reeboots
thoses will be replaced too
but total healthy units might just come back to you as the fixing process is taking place in each country locally
but yet each country has its trading law , so they work accordingly
thats just my guess coming out from my own overthinkful head ?

Easily refurbished and make money off of them. Samsung hasn't had profits in a bit since the s7 s7edge and the note 7 was doing well, it's a hickup but they are doing the right thing. I read a story from 2009 where a teen girl in uk had a iPhone explode and glass in her eye, Apple said not our fault. Since then tons of cases Apple does nothing. They lawyer up and keep profits.
Sent from my SM-N930V using XDA Free mobile app

I think Isis are going to buy them all
Sent from my SM-N910C using XDA-Developers mobile app

Is there a way to bypass the charging limit completely

As the title... I know you can uncheck a button and raise the charging limit to 80%, but just wanna know if there's a method, with root or not, with custom Rom or not, to completely remove the limit and make my Note 100% again?
Really sick of this limit [emoji24]
Sent from my SM-N930F using XDA-Developers mobile app

I'd love to know the answer to this question as well.
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alexcarterkarsus said:
As the title... I know you can uncheck a button and raise the charging limit to 80%, but just wanna know if there's a method, with root or not, with custom Rom or not, to completely remove the limit and make my Note 100% again?
Really sick of this limit [emoji24]
Sent from my SM-N930F using XDA-Developers mobile app
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Yes, replace the phone with a safer one and stop risking yourself or people around you.

captainbirdseye86 said:
Yes, replace the phone with a safer one and stop risking yourself or people around you.
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Samsung Germany is a mess and positively retarded: 3 weeks ago they told me someone will contact me "shortly" with procedure for the exchange. 3 weeks later still no such thing.
It's them who made this mess out of a great phone in the first place, and then their disastrous customer service only made it worse.
I'm just trying to lessen the inconvenience unfairly heaped upon me here
Sent from my SM-N930F using XDA-Developers mobile app

Extra 20% doesn't make much difference

So there are places where the exchange has not even started until now? That's bad!

Aimara said:
Extra 20% doesn't make much difference
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It does for me... after a whole day of medium use during the work day, I'm usually forced to plug in with 5% or less. If I have 20% more, I'll have the peace of mind and won't have to think about the battery whatsoever again
Sent from my SM-N930F using XDA-Developers mobile app

alexcarterkarsus said:
I'm just trying to lessen the inconvenience unfairly heaped upon me here
Sent from my SM-N930F using XDA-Developers mobile app
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and should the device fail and cause damage to you or your property, how much of an inconvenience would that be ?

nookcoloruser said:
and should the device fail and cause damage to you or your property, how much of an inconvenience would that be ?
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Should that happen, I have a very very valid legal case to go against Samsung for failing to respond in a timely manner to my request for exchange long time ago ?
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alexcarterkarsus said:
Should that happen, I have a very very valid legal case to go against Samsung for failing to respond in a timely manner to my request for exchange long time ago ?
Sent from my SM-N930F using XDA-Developers mobile app
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Where did you purchase your Note 7 from?
Ryland

alexcarterkarsus said:
Should that happen, I have a very very valid legal case to go against Samsung for failing to respond in a timely manner to my request for exchange long time ago [emoji56]
Sent from my SM-N930F using XDA-Developers mobile app
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Not if they claim it was caused when you circumvented their limiter ... is it worth the risk doing so rather than just suffer the minor inconvenience now.

Ryland Johnson said:
Where did you purchase your Note 7 from?
Ryland
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Amazon Germany
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alexcarterkarsus said:
Should that happen, I have a very very valid legal case to go against Samsung for failing to respond in a timely manner to my request for exchange long time ago
[/URL]
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You will not have any recourse as Samsung stated from the beginning to shut the phone off and do not use it until you get a replacement. If you choose to circumvent their warnings then you are assuming responsibility.

alexcarterkarsus said:
Samsung Germany is a mess and positively retarded: 3 weeks ago they told me someone will contact me "shortly" with procedure for the exchange. 3 weeks later still no such thing.
It's them who made this mess out of a great phone in the first place, and then their disastrous customer service only made it worse.
I'm just trying to lessen the inconvenience unfairly heaped upon me here
Sent from my SM-N930F using XDA-Developers mobile app
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For you as a European citizen the law is B+W. Samsung has NOTHING to do with your situation. You made your purchase through Amazon.de. If you log onto your Amazon.de account you will eventually find a help section that gives various advice of shoppers problems. If you are not satisfied with that you can further click on 'Contact us'. Here a new page will open where you can highlight your order and ask Amazon for a call back either now or when you are free.
I advise you click 'now' and your phone will ring immediately. You can then discuss your problem with the Amazon representative who will be most helpful.
IF you have one of the first batch, the Amazon rep' will send you a prepaid postal address where all you need to do is re-box your Note 7 and place the return label on the box, take it to your local post office where your printed receipt will be stamped dated and signed. As soon as Amazon.de receive that parcel you will be refunded directly to the method you paid originally. All done and dusted.
You have zero excuses for not doing this. Amazon.de will help you 100% with this situation. It wont cost you a cent. :good:
Ryland

DIXZ06 said:
You will not have any recourse as Samsung stated from the beginning to shut the phone off and do not use it until you get a replacement. If you choose to circumvent their warnings then you are assuming responsibility.
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That, is exactly why a legal case is necessary: did they really expect ppl to not use their phone, while not providing ANY recourse, either a replacement phone, any sort of replacement phone, or a speedy exchange? We paid big bucks for it... remember? That shining hole of 850€ in our bank account is screaming literally "compensation"
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alexcarterkarsus said:
That, is exactly why a legal case is necessary: did they really expect ppl to not use their phone, while not providing ANY recourse, either a replacement phone, any sort of replacement phone, or a speedy exchange? We paid big bucks for it... remember? That shining hole of 850€ in our bank account is screaming literally "compensation"
Sent from my SM-N930F using XDA-Developers mobile app
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Are you looking for a reimbursement, replacement unit or compensation? Had you contacted Amazon.de you would have received your money back within 7 days of your returning the purchase. That is the most any store will offer and better than some.
Let me add this. Thank God this was not the fruity brand. In this country once the plastic outer packing is broken the store will not replace it even though this is contrary to law.
There have been some genuine cases of stores not cooperating with those who have requested a full refund or exchange unit. Amazon.de is not, however, one of them.
Ryland

Ryland Johnson said:
For you as a European citizen the law is B+W. Samsung has NOTHING to do with your situation. You made your purchase through Amazon.de. If you log onto your Amazon.de account you will eventually find a help section that gives various advice of shoppers problems. If you are not satisfied with that you can further click on 'Contact us'. Here a new page will open where you can highlight your order and ask Amazon for a call back either now or when you are free.
I advise you click 'now' and your phone will ring immediately. You can then discuss your problem with the Amazon representative who will be most helpful.
IF you have one of the first batch, the Amazon rep' will send you a prepaid postal address where all you need to do is re-box your Note 7 and place the return label on the box, take it to your local post office where your printed receipt will be stamped dated and signed. As soon as Amazon.de receive that parcel you will be refunded directly to the method you paid originally. All done and dusted.
You have zero excuses for not doing this. Amazon.de will help you 100% with this situation. It wont cost you a cent. :good:
Ryland
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That part about Samsung not responsible for handling the exchange is simply not true: Samsung Germany specifically set up a webpage so customers who purchased Note7 through all channels in Germany could register their information in order for Samsung Germany to handle the exchange. And they replied repeatedly someone would contact me shortly for the detailed exchange plan... 3 weeks and nada
As for Amazon, it was them who initially pointed me to the Samsung Germany page, and that's about it. But you might be right, I should try them again
Sent from my SM-N930F using XDA-Developers mobile app

alexcarterkarsus said:
That part about Samsung not responsible for handling the exchange is simply not true: Samsung Germany specifically set up a webpage so customers who purchased Note7 through all channels in Germany could register their information in order for Samsung Germany to handle the exchange. And they replied repeatedly someone would contact me shortly for the detailed exchange plan... 3 weeks and nada
As for Amazon, it was them who initially pointed me to the Samsung Germany page, and that's about it. But you might be right, I should try them again
Sent from my SM-N930F using XDA-Developers mobile app
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I am sorry to doubt you but I must on this occasion.
If you had called Amazon.de they would NOT have requested you contact Samsung. They have been instructed from day one to accept returns on all Note 7's.
Amazon.de will not request Samsung become involved as THE LAW states very clearly here in Europe that you MUST deal with the party who sold you the item. No one in Amazon has told you to contact Samsung. You are mistaken.
If you even mention Note 7 to an Amazon.de representative said rep will pee their pants to get that mobile from you. All contacts with Amazon.de are recorded and an email sent to you confirming the details of your call and action to be taken. Caution when you say you have spoken to Amazon as there will be a record.
Ryland
Amazon.de have not even sold the replacement Notes. I guess they are taboo in Amazon.de.

The chances are very slim
nookcoloruser said:
and should the device fail and cause damage to you or your property, how much of an inconvenience would that be ?
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Click to collapse
The amount of people that had/have a ticking time bomb was/is counted at a total of 100 units out of the 2.5 million units first sold world wide. Not very high odds. I had bought one of the originals which didn't give me any problems, but after hearing the hype and that they would exchange it, I then got it replaced with a "safe" unit with green battery icon... all was good until this morning. Now they want me to only have 60% on a unit that THEY said (just like the original) works just fine! What kind of crap are these dummies playing? It does work fine. If it was not SO it would have failed very quickly, as they(news media) supposedly said happen on an commercial airplane, of all places..(I didn't know you could charge your phone on a plane, while in flight or what kind of games was this "person" playing to get it to so HOT) but it appears some moron was able to do this. Why and how I ask? hmmm... Anyhow, This has lead me to root the device in an attempt to circumvent their attempts at forcing BS on us. I have noticed that when the device is in (TWRP) recovery, it will charge up beyond 60%, so there is a (simple) way of getting around this BS; I just have yet to find it. I most likely will trade this in for the Galaxy edge s7, but i really like the S-pen so will have to wait an see how things go with the Samsung rep tomorrow; I guess if they can give me an unlocked international version like the duos I have now, I could live with that. They ARE basically the same except for just a few items (s-pen and USB type, if not mistaken)...but if not, Samsung will lose my business. What a bunch of F'd up'd individuals. Don't they product test their phones prior to launch, especially when using a new vender for batteries!? What kind of R&D are they working with (I work in R&D, this is complete BS)? My opinion IS this is just part of a BS deal with Apple, Inc. to settle some patent infringement crap from years ago. The truth is, anytime the mainstream news says something like this (over and over on all networks), it is always masonic BS. The fact is, unless you know someone with one that got burnt up, or at least got really really hot and started to smoke; I call it all BS. They really should have gotten to the bottom of this prior to exchanging any phones. These corporate morons always trying to save their own wallets and not anyone elses'. Should I find an all the time way to *fix* the 60% charge limit, I will post an update. Hope others will do the same. Without a doubt there IS a way. They did the limit by OTA update (that I didn't authorize in the first place-just forced pushed to phone) which is all software related anyhow...so there is a way by software to undo this error. :good:

KhunDee said:
The amount of people that had/have a ticking time bomb was/is counted at a total of 100 units out of the 2.5 million units first sold world wide. Not very high odds. I had bought one of the originals which didn't give me any problems, but after hearing the hype and that they would exchange it, I then got it replaced with a "safe" unit with green battery icon... all was good until this morning. Now they want me to only have 60% on a unit that THEY said (just like the original) works just fine! What kind of crap are these dummies playing? It does work fine. If it was not SO it would have failed very quickly, as they(news media) supposedly said happen on an commercial airplane, of all places..(I didn't know you could charge your phone on a plane, while in flight or what kind of games was this "person" playing to get it to so HOT) but it appears some moron was able to do this. Why and how I ask? hmmm... Anyhow, This has lead me to root the device in an attempt to circumvent their attempts at forcing BS on us. I have noticed that when the device is in (TWRP) recovery, it will charge up beyond 60%, so there is a (simple) way of getting around this BS; I just have yet to find it. I most likely will trade this in for the Galaxy edge s7, but i really like the S-pen so will have to wait an see how things go with the Samsung rep tomorrow; I guess if they can give me an unlocked international version like the duos I have now, I could live with that. They ARE basically the same except for just a few items (s-pen and USB type, if not mistaken)...but if not, Samsung will lose my business. What a bunch of F'd up'd individuals. Don't they product test their phones prior to launch, especially when using a new vender for batteries!? What kind of R&D are they working with (I work in R&D, this is complete BS)? My opinion IS this is just part of a BS deal with Apple, Inc. to settle some patent infringement crap from years ago. The truth is, anytime the mainstream news says something like this (over and over on all networks), it is always masonic BS. The fact is, unless you know someone with one that got burnt up, or at least got really really hot and started to smoke; I call it all BS. They really should have gotten to the bottom of this prior to exchanging any phones. These corporate morons always trying to save their own wallets and not anyone elses'. Should I find an all the time way to *fix* the 60% charge limit, I will post an update. Hope others will do the same. Without a doubt there IS a way. They did the limit by OTA update (that I didn't authorize in the first place-just forced pushed to phone) which is all software related anyhow...so there is a way by software to undo this error. :good:
Click to expand...
Click to collapse
Ok let's drop the conspiracy theories and do the math and the forecast projections on which Samsung would have formulated their final decision to kill the N7.
Firstly of 2.5 million recalled units, these include unsold inventory. There was actually just over 1 million units sold in the USA and around 200,000 in China.
Secondly now let's look at failures and projections.
100 incidents in NA over 34 days of device being on sale equates to 3 devices a day failing,
Assuming that failure rate continues based on those 1 million units after 1 year there would be 1068 incidents in USA
Now let's project that forward with Sales increasing to 6 million units sold in USA over the year, based on the failure rate reported by the CPSC we would be looking at 6,408 'dramatic'• failures.
[•clarification - a normal failure happens to all devices, a dramatic failure is the device frying itself and spewing smoke]
Now let's add Europe should the Note had been released there and estimate over a year it would have sold 10 million units, based on the actual failure rate of USA then we would be at 10,680
Add another 4 million units for China and Asian territories at 4,272.
So with a projected 20 million units based on the current failure rate of USA we would be looking at around 21,360 going up in smoke and potentially destroying property and injuring users..
Now that is only for year 1.
So we project forward. Let's assume in year 2 the devices shifted another 5 million units, and should the rate of failure be sustained we would then be looking at. 21,360 x 2 (second year) = 42,720 + additionally 5,300 total = 49,000 .... potential incidents.
The 'potential' number here shifts the normal risk / reward balance clearly more into risk than the possible rewards continued sales and incidents occurring would have brought.
Samsung are looking at a $17 billion hole in their account because of the Note 7. They did not cancel the device completely on a whim or media sabotage. They cancelled it because projecting forward based on the fact they could not resolve what we was causing them to fail, the potential damages and losses not only in liability but to the entire Samsung brand would be more than the $17 billion hole cancelling the device creates. That should tell you how serious the issue was and is.
But if you think you know better than Samsung and dream up conspiracy theories, please be my guest. The view from cloud cuckoo land must be breathtaking ....
But I think more of Samsung, and trust they made their decision based on the laws of probability and sound financial judgment. Clearly you think less of them if you think they would cancel a device and face a financial hole in their books based on media and Apple fanboys.

Samsung halting Note7 production: They think it's all over? It is now!

https://goo.gl/OVRwDe
Samsung has reportedly halted production of the Galaxy Note 7 in association with China and US authorities after several replacement units caught on fire.
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I read this but you know, out of how many million phones have been sold only 8 phones have caught fire. This doesn't mean all Note 7's are bad. In a mass produced item there is some fallout. Now this is a doozie no doubt but at least give Samsung a chance to investigate. I have a Note 7 and absolutely love it. If I have to send it back I will. But I aint gonna go turning it in just yet. It would be different if there were hundreds catching fire. But only 8 out of how many.... This just my opinion though.
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As of now, it's a temporary stop. Not permanent.
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This stop is likely a temporary one for safety until they can investigate all the reports. That way if there IS still a fault they have limited output. If there ISN'T them they can just restart.
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*Hooligan* said:
I read this but you know, out of how many million phones have been sold only 8 phones have caught fire. This doesn't mean all Note 7's are bad. In a mass produced item there is some fallout. Now this is a doozie no doubt but at least give Samsung a chance to investigate. I have a Note 7 and absolutely love it. If I have to send it back I will. But I aint gonna go turning it in just yet. It would be different if there were hundreds catching fire. But only 8 out of how many.... This just my opinion though.
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8 over what time frame? Curious to see if they rolled the dice how many of these would flame out over two years. I bet enough it would shock most people.
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My phone has been running like a champ.
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2nd deja vu happening again , now they are dealing with ion batteries not other hardware or anything , dont think samsung wants a third one , one thing i dont understand is why would they recall the whole set rather then recall the battery

Ugh, how could there be a second issue.
Anyone want to guess at the second issue?
Phone too thin? Part poking the battery? Battery not actually fixed? Different battery issue? Bad batteries made it in? Chemistry wrong?

It's over. Production won't be started again, stopping production is a massive thing and Samsung obviously know they have a design fault . Samsung will cut its losses and scrap the Note 7 because the brand is now ruined and trust is lost. Very sad.

I think it's more An economic decision. Until they are sure there's no problem, why continue production?

koppee1 said:
I think it's more An economic decision. Until they are sure there's no problem, why continue production?
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If they were confident in their engineering and knew there was no problem they wouldn't stop. They obviously think there is a problem and are winding down. Theyre not going to say straight away there's a fault and "recall", it'll be "were looking into it". The phone is done for.

dottat said:
8 over what time frame? Curious to see if they rolled the dice how many of these would flame out over two years. I bet enough it would shock most people.
Sent from my SM-N930V using Tapatalk
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I'm just gonna wait and see what the say before I turn mine in. I can always go back to my N4 if need be. Dunno on your question, good point too and what plant they can be tracked to.. If they have multiple plants.
ekerbuddyeker said:
https://goo.gl/OVRwDe
Samsung has reportedly halted production of the Galaxy Note 7 in association with China and US authorities after several replacement units caught on fire.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
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Sent from my SM-N930V using XDA-Developers mobile app

I really love N7 in term of hardware and what Samsung has done to the Note series to make it what it is today minus the problematic battery. Really hope they can bounce back for the N8. Shame that this may be the end of N7. With it, I do not know if there is a point of keeping the phone since halting production can also mean slow and can possibly stop software supports??!?!?

I'm just curious why there are no such cases in the rest of the world???it seems only in the US and in Taiwan ??
yes that's right

What ever is going on media is slowly killing the device... even me that loved and wanted this phone for ages are starting to wonder. I still doubt that any of new events are true but company like T-mobile with Apple help are killing this device. They don't need any proof they will be always able to fake an accident and this will be always a hit to Samsung... The best phone in world and with such problem it starts to become the worst... Who knows what will happen I'am still waiting for mine. Ordered on AUG17 and now should get it on OCT17 but this can always change. It's so SAD because with this N7 Samsung would 100% killed Apple and would have a more solid ground next year.

No explosion in EU, yet. Only in USA and Korea. Strange

mk89pwnz said:
What ever is going on media is slowly killing the device... even me that loved and wanted this phone for ages are starting to wonder. I still doubt that any of new events are true but company like T-mobile with Apple help are killing this device. They don't need any proof they will be always able to fake an accident and this will be always a hit to Samsung...
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This. If anything the last couple of weeks made me hate the media even more (if that's possible). Hate is a strong word but there's something fundamentally wrong in our society with the way news are transported. Most of these articles are so phony it screams staging.

Nobody knows the true extent of the numbers. Only Samsung and it's not going to ever reveal the true figures. Even if it says it has. However aggressive anyone feels about the news coverage, certain sites have done a lot to verify their sources. Problem is a large company like Samsung cannot move as fast, plus investigating all the issues is not a quick process.
Regardless of the above paragraph , Samsung would not have done the first recall, now be stopping production temporarily if there wasn't a real issue.
I do wonder why there have been no reports in the EU too. It could mean there haven't been any, and or Samsung silenced any that had arisen. Don't forget not everyone wants to take a photo and upload to social media.

pietroSV said:
No explosion in EU, yet. Only in USA and Korea. Strange
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We have 230V with a fixed 'zero' and only Exynos models. Perhaps that has something to do with regards to the quickcharging? But only a few phones are delivered here.
I think the 'refurbished' phones after the recall are actually regular production line phones, but X-rayed, updated and repackaged. If the X-ray showed nothing, I think you could still have a gen1 phone that is now bursting into flames. I don't think they will go through the trouble of opening up 2,5m phones and replace the batteries. That is more labour and time intensive than to bring out new units for about $200-250 worth of materials.

http://www.cnbc.com/2016/10/09/sams...ended-production-of-galaxy-note-7-report.html
Full statement is they are adjusting the supply to the demand. US customers which is probably their biggest base, don't want the phone anymore.

Samsung to start selling refurbished Note7s in India and Vietnam

Yes, the ones that used to be ours, only with smaller batteries and new housing. Frankly it pi** es me off.
Samsung better make sure it safely deleted previous user data or they will have new privacy and personal data related law suits on their hands.

Citation? We seen this sort of claim before.
Sent from my SM-G935T using Tapatalk

rcobourn said:
Citation? We seen this sort of claim before.
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http://www.gsmarena.com/report_says...nits_will_go_on_sale_this_june-news-23532.php
http://www.zdnet.com/article/samsung-to-sell-refurbished-note-7-report/
http://www.trustedreviews.com/news/samsung-wants-to-sell-refurbished-galaxy-note-7-phones-apparently
Sorry, here you go. It is all over Google.

There is a lot of "apparently" and "reports say" in those articles. In any case, to sell in those markets they would have to replace the ROM, so I don't think there is much to worry about. Besides, who turns in a phone without wiping it thoroughly?
Sent from my SM-G935T using Tapatalk

I think average user thinks factory reset will take care of it all, but it won't.

And from June.... May as well wait for the 8
Sent from my LON-L29 using Tapatalk

I'm using the Note 5 and it's starting to show its age. I might consider this until the Note 8ncomes out if the price is reasonable, I'm hoping under 500.
-Sent from my TMO Galaxy Note 5

Seeings I'm still on my note7 all I'm curious about is if I might wind up with Nougat at some point. This is incredibly harsh on everybody who gave them up. We forced you to give your phone to us and now we're giving them away cheap to somebody else. Whole thing from start to finish has been so **** on note7 owners.

Karnax_ said:
Seeings I'm still on my note7 all I'm curious about is if I might wind up with Nougat at some point. This is incredibly harsh on everybody who gave them up. We forced you to give your phone to us and now we're giving them away cheap to somebody else. Whole thing from start to finish has been so **** on note7 owners.
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Why? Everyone got a full refund. If they've solved the problem this time, it seems pretty sensible to me to recover some costs
Sent from my SM-T800 using Tapatalk

Hopefully those are new "refurbished" devices they had in stock, not a refurbished phone from Bob who keyed up his screen and got pizza grease inside the speaker grill.
Anyhow, this article states otherwise:
http://gadgets.ndtv.com/mobiles/new...rbished-galaxy-note-7-phones-in-india-1662060

Thank you! I too have now found a few rebutal articles and feel a bit better. Even if I got a refund, that felt like my phone was taken away to be sold to someone else to enjoy while I have to put up with my dated Note4 (but I won't for too long, life is too short to be dealing with freezes, reboots etc).

bonerp said:
Why? Everyone got a full refund. If they've solved the problem this time, it seems pretty sensible to me to recover some costs
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Naturally, not disputing that. This is early days but at least e-mail everyone who returned the phone and offer them a handset too.

Maybe Samsung customers could be contact directly but I wouldn't trust car phone warehouse to catch pneumonia in the artic let along follow up to note 7 customers lol

Not feeling better anymore. They are doing it! Liars...
https://www.sammobile.com/2017/03/2...ck-the-galaxy-note-7-as-a-refurbished-device/

bonerp said:
Why? Everyone got a full refund. If they've solved the problem this time, it seems pretty sensible to me to recover some costs
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No everyone didnt.. still people out there who have sent back their note 7s and have nothing to show for it
Sent from my Note 7, S7 Edge or S6

From the horses mouth...
https://news.samsung.com/global/sam...-7-devices-in-an-environmentally-friendly-way

I'd rather a refurbished Note 7 that this S8 'Bixby' nonsense.

The Phone Company said:
I'd rather a refurbished Note 7 that this S8 'Bixby' nonsense.
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I already preordered qn s8 plus but if i can manage to buy a refurb note 7 ill buy one of those too lol.
Sent from my Note 7, S7 Edge or S6