[Q] XPERIA ZL blank screen with constant white LED blinking - Sony Xperia ZL

Hello everyone,
This is my friend's ZL. He just came to me for help. His phone suddenly went blank, and the notification LED keeps on blinking at an interval of ~7-8 sec. The phone is EXTREMELY hot now. I tried pressing the power button to no avail. Pressing power + volume up also reveals nothing. I tried to charge it for around 30 minutes, but still nothing. If else, it gets hotter....
Now my guess is that this phone is currently stuck inside the android OS itself, with the white LED blinking from his previous notifications. It just stops, froze, and I must wait until this phone ran out of battery and I'll try to charge it to see if it will revive. My other guess is it's stuck somewhere while starting up and those white LED blinking means something..... Until then, anyone else have the same problem?
Btw, this phone is pure stock. No modification done, not even root. ROM updated to the last version as of today (July 18, 2013).

jamesalfred said:
Hello everyone,
This is my friend's ZL. He just came to me for help. His phone suddenly went blank, and the notification LED keeps on blinking at an interval of ~7-8 sec. The phone is EXTREMELY hot now. I tried pressing the power button to no avail. Pressing power + volume up also reveals nothing. I tried to charge it for around 30 minutes, but still nothing. If else, it gets hotter....
Now my guess is that this phone is currently stuck inside the android OS itself, with the white LED blinking from his previous notifications. It just stops, froze, and I must wait until this phone ran out of battery and I'll try to charge it to see if it will revive. My other guess is it's stuck somewhere while starting up and those white LED blinking means something..... Until then, anyone else have the same problem?
Btw, this phone is pure stock. No modification done, not even root. ROM updated to the last version as of today (July 18, 2013).
Click to expand...
Click to collapse
Maybe try the reset button under the sim cover at bottom of phone..... did it go funny immediately after the update? If so, then the update must have failed...

stinky73 said:
Maybe try the reset button under the sim cover at bottom of phone..... did it go funny immediately after the update? If so, then the update must have failed...
Click to expand...
Click to collapse
I.....did not even know it exists :laugh::laugh:Well, the battery just drained now. I'm still recharging it. If it ever happens again (hopefully not) I'll try to press the button.... Thanks anyway.

The reset button fixed it!!!
stinky73 said:
Maybe try the reset button under the sim cover at bottom of phone..... did it go funny immediately after the update? If so, then the update must have failed...
Click to expand...
Click to collapse
Thank you for this solution, I was having the same issue, I caled the company's call center they said it was a factory issue, that I needed to take it to the workshop. I was sad for being without my expensive new phone during the year end. But this button fixed it inmediately.
I was uploading a picture to share and it got stock, it's a pictured I downloaded where I was tagged on facebook. After resetting the phone, I tried to share the same picture and it went black again. Definetily there's something wrong with the app I'm using to share or the file. Maybe that's something I'll look for the solution in another thread. Thank you!!!:good::good::good::good::good::good::good::good::good::laugh::laugh::laugh::laugh::laugh::laugh::laugh:

HELP.. ZL Wont turn on!
Hey guys,
I am facing exactly the same problem on my xperia zl.. (Updated to 4.3 yesterday no problem whatsoever during and after update (Official release)
Since today morning the display is black no activity by pressing power button Batter was fully charged to 100%.. (No Battery Issues)
Only the white light is blinking wont turn on I tried everything.. (Volume up+power button, Pc companion, SUS is not detecting)
No vibration no sign of display coming to life only white light blinking at an interval of about 6 seconds..
Reset button on the back is also not working..
What will be the cause?
(Btw Phone is stock no rooting modding etc..)

Related

Desire won't boot

Any problems with the Desire anyone?
Got mine last night, put my SIM in and charged it for four hours, turned it on and can't get to do anything with it.
I'm on T-Mobile and get a pink circle solid pink trailing off (I,m guessing this maybe chases itself around like the busy cursor in Vista) then it shows the htc splash screen, white background with htc in the middle in green letters, this stays a second then goes off for then the splash screen again for a second then off for two etc., you get the picture. That's all it does, will not turn off you have to take the back off and remove the battery, tried rebooting several times and always the same. I put it back on charge overnight and tried it again this morning and the same, left it on for about twenty minutes to see if it should do this for a while and the phone and screen get quite warm.
Well hacked off!! Can't even take it back 'cos it's Easter Sunday and everywhere is shut!!!
Anyone had similar experiences?
As I can't reset via the phone software I did the phone button one, see below, still with no improvement. Mine is going back tomorrow.
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button..
Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
Press VOLUME UP to start the factory reset.
Cheers.
wow seems odd, usually if ts defective it wouldn't show you the boot screen even. but this looks like a software glitch, somehow, .. but again, if its software than you shouldnt be the only one experiencing that
thanx for sharing, .. , hope you can get a replacement ASAP
Other users seem to be experiencing the same problem, I've had a look on the T-Mobile forums and it's reported there.
Sorted, swiftly replaced this morning, this phone is awesome!

Is My Tilt 2 Dead?

I checked email then I sent a text. A few minutes later, I got a response. I hit REPLY and the screen went white. I don't know why. It's never been dropped or put in water, etc. The phone had been in my pocket all day and was close to a full charge. I couldn't power down so I removed the battery and turned it back on. The phone vibrated as it does when it boots up but the screen remained black. I flipped out the keyboard and it was backlit as usual.
I tried a few times and never got anything going. The screen remained black but the phone got hot. Just now, I noticed the amber light blinking but it went solid when I plugged in the charger. I attempted to power it up once more and called from my landline- goes straight to voicemail, no rings. Hmm. Is my Tilt 2 Dead?
Any advice on how to resurrect my phone? AT&T gave me this refurbished model about 4 months ago (60 day warranty?) to replace the Fuze that died at 13 months (12 month warranty). I just want a phone that can last as long as my contract.
try to put it in bootloader mode.
do this by holding the volume down button and powering on the device (if its already on then volume down button and press the soft reset button on the side of ur device with the stylus). Keep holding the volume down button until the 3 colored screen comes on with text in red.
if you can get it in bootloader than you can save the device
Sometimes mine hangs on startup several times in a row, to fix it, i take out the battery, put it back in, hold down the power button and volume down button till its in bootloader then soft reset with the button on the side of the device and it boots up
if that doesn't work then you may need to hard-reset/flash a new rom (all your data will be erased). If nothing comes on the screen then your screen could be dead.
I charged it all night. When plugged in, the amber light is solid. When unplugged, the light turned off. The phone doesn't power up.
It did not respond to a soft-reset (holding the volume down button and powering on the device) nor a hard-reset (press and hold both the send and end hardkeys).
AT&T is telling me it's dead. Um, I've got a different ROM loaded on this. Can I return it in this state? If they cant resurrect it, it doesn't matter?
Do I need to restore factory settings and, if so, how?
And, Warranty Dept. wants me to buy another one. They gave me this refurbished one four months ago with 90 day warranty. What are my chances here?
cam123 said:
I charged it all night. When plugged in, the amber light is solid. When unplugged, the light turned off. The phone doesn't power up.
It did not respond to a soft-reset (holding the volume down button and powering on the device) nor a hard-reset (press and hold both the send and end hardkeys).
Click to expand...
Click to collapse
If the indicator light never went green, the battery may be at fault. Just a thought.
I have heard of the black screen that comes up and ppl have to soft reset to get anything to work. Never had this problem till lately. My fone was on and plugged in all nite. Never had a prob with the battery, only had this fone 3 months and now all nite and day the screen has been goin black then not waking up at all. I did install Cookies Home Tab and the CTHE Editor last nite along with the newest SRS WOW HD sound.... anyway, put my fone on charge, left it on as I always do, woke up today and had no way up waking it up, and the charge light was still orange. I took off the back and used the reset button on the right to restart it. Unplugged it, then plugged it back in. The light immediately turned green yet when the device powered on and the screen went to black, it would NOT come off the black screen. I checked the settings for the lock screen, nothings on... I am using Energy ROM 6.5 OS 5.2.23569 build 23563.5.5.0 ... awesome ROM and yet Ive never had this prob. Had this ROM for the past 2 weeks without a hitch, installed Cookies Home Tab and the Editor progs and now this. ... any help?
EDIT: Also in the time the screen was blacked I never got a single text, MMS, fone call or email...
panthersdzynes said:
I have heard of the black screen that comes up and ppl have to soft reset to get anything to work. Never had this problem till lately. My fone was on and plugged in all nite. Never had a prob with the battery, only had this fone 3 months and now all nite and day the screen has been goin black then not waking up at all. I did install Cookies Home Tab and the CTHE Editor last nite along with the newest SRS WOW HD sound.... anyway, put my fone on charge, left it on as I always do, woke up today and had no way up waking it up, and the charge light was still orange. I took off the back and used the reset button on the right to restart it. Unplugged it, then plugged it back in. The light immediately turned green yet when the device powered on and the screen went to black, it would NOT come off the black screen. I checked the settings for the lock screen, nothings on... I am using Energy ROM 6.5 OS 5.2.23569 build 23563.5.5.0 ... awesome ROM and yet Ive never had this prob. Had this ROM for the past 2 weeks without a hitch, installed Cookies Home Tab and the Editor progs and now this. ... any help?
EDIT: Also in the time the screen was blacked I never got a single text, MMS, fone call or email...
Click to expand...
Click to collapse
OK, now it is clearer. It happened AFTER you installed software. You need to do a hard reset.
Power down the phone. Hold both left and right phone keys (red and green) while you hit the power button. The phone should reset itself back to factory condition. Unfortunately you will lose all data on the phone (the SD card data should be OK). This should fix your problem.
Yeah, its totally dead now except.... when plugged into the charger, I get an amber light. I will stop by a store and try a different battery.
By the way, AT&T Customer Service told me they will not replace my 4 month old phone because it is past the 3 month warranty.
stevedebi said:
If the indicator light never went green, the battery may be at fault. Just a thought.
Click to expand...
Click to collapse
stevedebi said:
OK, now it is clearer. It happened AFTER you installed software. You need to do a hard reset.
Power down the phone. Hold both left and right phone keys (red and green) while you hit the power button. The phone should reset itself back to factory condition. Unfortunately you will lose all data on the phone (the SD card data should be OK). This should fix your problem.
Click to expand...
Click to collapse
Already done that Steve with no luck. Next step?
If the Tilt 2 is dead, I have to replace it. Any suggestions? I was happy with this model. My big requirement is real keyboard.
if its dead its dead... if you need another just go get another I guess.... Sounds pretty crappy though. I got my phone in December and just got a warranty replacement today. They said my warranty was good till the 1 year point of when the phone was purchased or 90 days after I received the new phone (if it was close to the end of my original warranty) I assume you were out of your original warranty or bought a used phone or something. But yeah... try another battery before diving in to another phone for sure.
Possible fix
Ok, Ive kept lookin for this solution and so far, its worked. On the lock screen, especially with the new custom ROMs, the lockscreen has to be set to "classic". Something about the new Slide to unlock feature is killin the screen to black, and that makes the fone unusable... meaning when the fone goes to black, it will ONLY charge. No fone calls, no texts recieved, no emails, no nothin... calls go straight to voicemail when ppl try to call u. (when u restart the fone u may get ur emails and any MMS messages, but not texts or missed calls) If u have the Cookies Home Tab, like me, it would be labeled "Windows" lock screen that u will need. (From Home screen, click "MENU", then "Cookies Home Tab Editor", then "locksreen Settings", then under Unlock Style, click "Windows". then click "menu" at the bottom of the same screen, then click "apply settings". When u exit, Sense will refresh and ur good to go ... Ill repost in a few days to see if thats it or not.
Also I heard less talk, but some about it being an issue with the SD card. That one said to remove ur SD card, install a new ROM and reformat ur card before installing it back into the device... *(Be sure to transfer all info on card to PC before u format, formatting will erase everything from the SD card)*

Black Screen

My Xperia play has started an annoying trend of having a black screen. Usually I took the battery out left it a while put the charger and battery in and the screen would work. however the screen is not working. The light on the power button is indicating it is working but when I press the power button it just vibrates. I haven't altered any running programs in anyway. Anyone know what to do?
Thanks in advance.
Siluad said:
My Xperia play has started an annoying trend of having a black screen. Usually I took the battery out left it a while put the charger and battery in and the screen would work. however the screen is not working. The light on the power button is indicating it is working but when I press the power button it just vibrates. I haven't altered any running programs in anyway. Anyone know what to do?
Thanks in advance.
Click to expand...
Click to collapse
Don't quite understand your situation.
Firstly, are you on stock or have you done anything with your phone (roms, bootloader unlock etc). have you installed a recovery?
secondly you mention this has happened before & if you do a battery pull it works fine?
at times when your battery is so used up, it takes a while for the phone to come on.
charge the phone for a while when it's switched off & then try turning it on.
Technically, since the charging light is coming on & the phone vibrates, and more importantly since this has happened in the past, it shouldn't be "bricked" unless the situation gets worse
I was in the same situation mate, i have flashed it to stock, relocked bl flashed it with wotan, connected it to the charger.. but anyways if i turn it on it vibrates and the screen was still black. No Sony Ericsson Logo!
I have send it to SE Service, they repaired the screen.. btw.. its the same screen with same scratches as before.. until now i dont know what was the problem

[Q] Stock HOX - bricked by skype?

My phone is totally non-responsive. Pressing the power button is non-responsive, plugging it in to charge does not seem to work; no red charging LED. Won't boot while plugged in.
Here's what happened:
I set two alarms for this morning. One to wake up for a skype call I was supposed to make, and a second to actually get up. I hit snooze when the first alarm went off. I had about 50% battery according to the battery icon in the top right. I decided to make the call anyway and launched skype and started a video call. During the call the alarm went off again and I dismissed it. The video was frozen on the frame when the alarm went off. I backed out of the video on the skype app, and went back to it. The video was now black, and the phone warned me the camera was off. The camera icon in skype showed it was on, but i pressed it anyway, at which point the icon changed to the no-video icon. I selected front camera, the icon remained showing a camera with a red line through it. I still did not have video, my calling partner could not see me anymore either. We finished the call with audio only, about 15 minute total phone time. I pressed the top hardware button to shut off the screen and I went back to sleep waiting for the next alarm. That never came. I woke up and tried to turn on the screen with the hardware button and nothing happened. I believe I saw it flash a green LED notification as I was doing this too, but it never flashed again. I thought maybe I left skype open and the battery died, so I plugged it in. The phone won't start charging, or at least the LED wont show. I tried booting it after it was plugged in five minutes (still no LED) and nothing happens.
I unplugged it and tried holding power and down volume for 30 seconds, then I tried power and up volume, then I tried power and both down and up volume all for more than 30 seconds. No response. (what is the proper hard reset for this phone anyway?) I have since left in unplugged hoping that the battery will completely drain and then I can start using it.
Any ideas in the meantime? this phone will last a week with 50% without using the screen or the processor.
-Pete
Does your hardware capacitive buttons flash when you press the power button for 10 secs?
Sent from my HTC One X using xda app-developers app
XxVcVxX said:
Does your hardware capacitive buttons flash when you press the power button for 10 secs?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
No, nothing. I have a fully appreciation for the term "bricked" right now.
I think going back to the store is your best option in this case .... Unfortunately
yea, I think so too. I already emailed customer support.
If you plug the phone into a computer, go to device manager. Does it say QHSUSB_DLOAD anywhere?
Sent from my HTC One S using Tapatalk 2
So I went out all day and left my phone at home (the shop i bought the phone is on the ground floor of my office building an hour away, I was going to wait till monday to have it looked at there). Got back and plugged it in, was about to try usaff22's suggestion, but the LED started flashing red. after a bit it went solid and the phone turned right on. still no word from HTC, but it is the weekend and all. Maybe Jellybean will fix the root of the problem. Anyway, thanks for the suggestions everyone!

Broken Display?

ok so here is the rundown
Device: HTC one on vzw
Rom: Slimbean 2.x
Gapps: Slim AIO gapps
had a weird problem with the display today if anyone has had this or know someone who has i would greatly appreciate the help. I just flashed Slimbean 2.x last night and all was good. no problems what so ever, got everything setup and was working fine. this morning around 10am i opened snapchat to view a video. i clicked on the video and as soon as it started the screen went blank and would not turn on. i tried holding the power button down for at least a minute and nothing. also tried power and volume down, power and both volume buttons, power and volume up and still nothing seems to work. when i plug it into the wall charger the red LED light does not turn on and screen does not wake. when i plug it into the computer the computer does not ever read the device and noting pops up letting me browse the files on the phone. i have no clue why this happened it has been working fine for the 3 months that i've had it. took it to verizon about an hour ago and they didn't know either but they are sending me a replacement htc one. all i really want now are my photos that i have on the phone.
does anyone have any ideas about what i could do?
thanks
I had something similar and think it was conflict related. After installing the "advanced power menu" with xposed, I had an issue when trying to use it to boot into recovery. Basically it had timed out and then went away without rebooting. The next time I tried it locked up and my screen went black. My keys would light up if I clicked on the power button (it was dark in the room so the sensor was still working), but nothing else. Nothing I did would make the screen turn on at all and holding down the power key to reboot did not work. I just planned on letting the battery die out. After about 45 minutes, the phone just rebooted and everything was back to normal. I really think it locked up due to a conflict similar to what a PC might do.

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