My phone is totally non-responsive. Pressing the power button is non-responsive, plugging it in to charge does not seem to work; no red charging LED. Won't boot while plugged in.
Here's what happened:
I set two alarms for this morning. One to wake up for a skype call I was supposed to make, and a second to actually get up. I hit snooze when the first alarm went off. I had about 50% battery according to the battery icon in the top right. I decided to make the call anyway and launched skype and started a video call. During the call the alarm went off again and I dismissed it. The video was frozen on the frame when the alarm went off. I backed out of the video on the skype app, and went back to it. The video was now black, and the phone warned me the camera was off. The camera icon in skype showed it was on, but i pressed it anyway, at which point the icon changed to the no-video icon. I selected front camera, the icon remained showing a camera with a red line through it. I still did not have video, my calling partner could not see me anymore either. We finished the call with audio only, about 15 minute total phone time. I pressed the top hardware button to shut off the screen and I went back to sleep waiting for the next alarm. That never came. I woke up and tried to turn on the screen with the hardware button and nothing happened. I believe I saw it flash a green LED notification as I was doing this too, but it never flashed again. I thought maybe I left skype open and the battery died, so I plugged it in. The phone won't start charging, or at least the LED wont show. I tried booting it after it was plugged in five minutes (still no LED) and nothing happens.
I unplugged it and tried holding power and down volume for 30 seconds, then I tried power and up volume, then I tried power and both down and up volume all for more than 30 seconds. No response. (what is the proper hard reset for this phone anyway?) I have since left in unplugged hoping that the battery will completely drain and then I can start using it.
Any ideas in the meantime? this phone will last a week with 50% without using the screen or the processor.
-Pete
Does your hardware capacitive buttons flash when you press the power button for 10 secs?
Sent from my HTC One X using xda app-developers app
XxVcVxX said:
Does your hardware capacitive buttons flash when you press the power button for 10 secs?
Sent from my HTC One X using xda app-developers app
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No, nothing. I have a fully appreciation for the term "bricked" right now.
I think going back to the store is your best option in this case .... Unfortunately
yea, I think so too. I already emailed customer support.
If you plug the phone into a computer, go to device manager. Does it say QHSUSB_DLOAD anywhere?
Sent from my HTC One S using Tapatalk 2
So I went out all day and left my phone at home (the shop i bought the phone is on the ground floor of my office building an hour away, I was going to wait till monday to have it looked at there). Got back and plugged it in, was about to try usaff22's suggestion, but the LED started flashing red. after a bit it went solid and the phone turned right on. still no word from HTC, but it is the weekend and all. Maybe Jellybean will fix the root of the problem. Anyway, thanks for the suggestions everyone!
Related
I checked email then I sent a text. A few minutes later, I got a response. I hit REPLY and the screen went white. I don't know why. It's never been dropped or put in water, etc. The phone had been in my pocket all day and was close to a full charge. I couldn't power down so I removed the battery and turned it back on. The phone vibrated as it does when it boots up but the screen remained black. I flipped out the keyboard and it was backlit as usual.
I tried a few times and never got anything going. The screen remained black but the phone got hot. Just now, I noticed the amber light blinking but it went solid when I plugged in the charger. I attempted to power it up once more and called from my landline- goes straight to voicemail, no rings. Hmm. Is my Tilt 2 Dead?
Any advice on how to resurrect my phone? AT&T gave me this refurbished model about 4 months ago (60 day warranty?) to replace the Fuze that died at 13 months (12 month warranty). I just want a phone that can last as long as my contract.
try to put it in bootloader mode.
do this by holding the volume down button and powering on the device (if its already on then volume down button and press the soft reset button on the side of ur device with the stylus). Keep holding the volume down button until the 3 colored screen comes on with text in red.
if you can get it in bootloader than you can save the device
Sometimes mine hangs on startup several times in a row, to fix it, i take out the battery, put it back in, hold down the power button and volume down button till its in bootloader then soft reset with the button on the side of the device and it boots up
if that doesn't work then you may need to hard-reset/flash a new rom (all your data will be erased). If nothing comes on the screen then your screen could be dead.
I charged it all night. When plugged in, the amber light is solid. When unplugged, the light turned off. The phone doesn't power up.
It did not respond to a soft-reset (holding the volume down button and powering on the device) nor a hard-reset (press and hold both the send and end hardkeys).
AT&T is telling me it's dead. Um, I've got a different ROM loaded on this. Can I return it in this state? If they cant resurrect it, it doesn't matter?
Do I need to restore factory settings and, if so, how?
And, Warranty Dept. wants me to buy another one. They gave me this refurbished one four months ago with 90 day warranty. What are my chances here?
cam123 said:
I charged it all night. When plugged in, the amber light is solid. When unplugged, the light turned off. The phone doesn't power up.
It did not respond to a soft-reset (holding the volume down button and powering on the device) nor a hard-reset (press and hold both the send and end hardkeys).
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If the indicator light never went green, the battery may be at fault. Just a thought.
I have heard of the black screen that comes up and ppl have to soft reset to get anything to work. Never had this problem till lately. My fone was on and plugged in all nite. Never had a prob with the battery, only had this fone 3 months and now all nite and day the screen has been goin black then not waking up at all. I did install Cookies Home Tab and the CTHE Editor last nite along with the newest SRS WOW HD sound.... anyway, put my fone on charge, left it on as I always do, woke up today and had no way up waking it up, and the charge light was still orange. I took off the back and used the reset button on the right to restart it. Unplugged it, then plugged it back in. The light immediately turned green yet when the device powered on and the screen went to black, it would NOT come off the black screen. I checked the settings for the lock screen, nothings on... I am using Energy ROM 6.5 OS 5.2.23569 build 23563.5.5.0 ... awesome ROM and yet Ive never had this prob. Had this ROM for the past 2 weeks without a hitch, installed Cookies Home Tab and the Editor progs and now this. ... any help?
EDIT: Also in the time the screen was blacked I never got a single text, MMS, fone call or email...
panthersdzynes said:
I have heard of the black screen that comes up and ppl have to soft reset to get anything to work. Never had this problem till lately. My fone was on and plugged in all nite. Never had a prob with the battery, only had this fone 3 months and now all nite and day the screen has been goin black then not waking up at all. I did install Cookies Home Tab and the CTHE Editor last nite along with the newest SRS WOW HD sound.... anyway, put my fone on charge, left it on as I always do, woke up today and had no way up waking it up, and the charge light was still orange. I took off the back and used the reset button on the right to restart it. Unplugged it, then plugged it back in. The light immediately turned green yet when the device powered on and the screen went to black, it would NOT come off the black screen. I checked the settings for the lock screen, nothings on... I am using Energy ROM 6.5 OS 5.2.23569 build 23563.5.5.0 ... awesome ROM and yet Ive never had this prob. Had this ROM for the past 2 weeks without a hitch, installed Cookies Home Tab and the Editor progs and now this. ... any help?
EDIT: Also in the time the screen was blacked I never got a single text, MMS, fone call or email...
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OK, now it is clearer. It happened AFTER you installed software. You need to do a hard reset.
Power down the phone. Hold both left and right phone keys (red and green) while you hit the power button. The phone should reset itself back to factory condition. Unfortunately you will lose all data on the phone (the SD card data should be OK). This should fix your problem.
Yeah, its totally dead now except.... when plugged into the charger, I get an amber light. I will stop by a store and try a different battery.
By the way, AT&T Customer Service told me they will not replace my 4 month old phone because it is past the 3 month warranty.
stevedebi said:
If the indicator light never went green, the battery may be at fault. Just a thought.
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stevedebi said:
OK, now it is clearer. It happened AFTER you installed software. You need to do a hard reset.
Power down the phone. Hold both left and right phone keys (red and green) while you hit the power button. The phone should reset itself back to factory condition. Unfortunately you will lose all data on the phone (the SD card data should be OK). This should fix your problem.
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Already done that Steve with no luck. Next step?
If the Tilt 2 is dead, I have to replace it. Any suggestions? I was happy with this model. My big requirement is real keyboard.
if its dead its dead... if you need another just go get another I guess.... Sounds pretty crappy though. I got my phone in December and just got a warranty replacement today. They said my warranty was good till the 1 year point of when the phone was purchased or 90 days after I received the new phone (if it was close to the end of my original warranty) I assume you were out of your original warranty or bought a used phone or something. But yeah... try another battery before diving in to another phone for sure.
Possible fix
Ok, Ive kept lookin for this solution and so far, its worked. On the lock screen, especially with the new custom ROMs, the lockscreen has to be set to "classic". Something about the new Slide to unlock feature is killin the screen to black, and that makes the fone unusable... meaning when the fone goes to black, it will ONLY charge. No fone calls, no texts recieved, no emails, no nothin... calls go straight to voicemail when ppl try to call u. (when u restart the fone u may get ur emails and any MMS messages, but not texts or missed calls) If u have the Cookies Home Tab, like me, it would be labeled "Windows" lock screen that u will need. (From Home screen, click "MENU", then "Cookies Home Tab Editor", then "locksreen Settings", then under Unlock Style, click "Windows". then click "menu" at the bottom of the same screen, then click "apply settings". When u exit, Sense will refresh and ur good to go ... Ill repost in a few days to see if thats it or not.
Also I heard less talk, but some about it being an issue with the SD card. That one said to remove ur SD card, install a new ROM and reformat ur card before installing it back into the device... *(Be sure to transfer all info on card to PC before u format, formatting will erase everything from the SD card)*
So my phone was working 10 min ago, as I walked through the rain home.
Was listening music and then the volume buttons stopped working exactly ( wouldn't turn / down up the volume ) and I couldn't power off the phone, so I decided to get the battery out.
After that I wanted to turn the phone on, but instead it showed me a green light and vibrated 5 times.
Now I'm back home and put in the charger ( with the battery in ) and also tried another battery but it still shows me the green light and won't turn off.
Is my phone broken now?!
If it does care, I have JellyTime 4.2.1 R4 on my Desire HD
Thanks in advance
Sargy93 said:
So my phone was working 10 min ago, as I walked through the rain home.
Was listening music and then the volume buttons stopped working exactly ( wouldn't turn / down up the volume ) and I couldn't power off the phone, so I decided to get the battery out.
After that I wanted to turn the phone on, but instead it showed me a green light and vibrated 5 times.
Now I'm back home and put in the charger ( with the battery in ) and also tried another battery but it still shows me the green light and won't turn off.
Is my phone broken now?!
If it does care, I have JellyTime 4.2.1 R4 on my Desire HD
Thanks in advance
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This is a hardware problem and it happens because your volume buttons are stuck. You would need to go in there check it and fix it.
But it could be something else, my volume keys died from water some time ago, didn't effect operation in anyway. You might want to check for water damage, it may of killed the phone.
Sent from my HTC Desire HD using Tapatalk 4
the vibrations mean that your phone is dead ...
I got inspire 4g with "volume up" stuck button, and it only vibrates 7 times. ill repost if it will start boot after button fix. :fingers-crossed:
Hello,
I'm a new user and this is my first post here. I felt the need to "contribute" with my somewhat of a unique case.
I bought the Xperia SL 48h ago, and managed to "brick" it. The phone just died on me during regular use, I was in astro manager at the moment of the brick, the screen gradually turned off, and the phone became unresponsive soon afterwards. It didn't react when I plugged in the charger or when I connected it to my pc, the LED was dead, power + vol up button combo was also useless, and the pc saw my device as "QHSUSB_DLOAD".
I managed to solve this issue by holding power + vol up button combination for four (4!) minutes. I didn't really have a stopwatch, but I was in the bus on road to the store to return the phone, and just thought I might give persistence and stubbornness a chance. Three bus stops later, the phone vibrates and just turns on normally, like nothing happened.
I don't know how bugs like this occur, nor do I know how to prevent them; I am going to pretend this was just a work of gremlins.
Bottom line - if power on + vol up button combo didn't work for you for a 5 second, 10 second or a 30 second time-span, hold them buttons for a couple of minutes and pray that it works. I hope this helps someone.
Best regards
Did it have enough charge?
Sent from my LT26i using xda app-developers app
Seems your phone got stuck and turned the screen off.
Holding power+volume Up forces it to shutdown without messing with the battery-removal.
So you might have been able to restart it successfully.
bluechelsea said:
Did it have enough charge?
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The battery was at 14% at the time of power+vol up wake up. I didn't charge it though, I plugged in the charger just to see if there was a LED on, but there wasn't any LED response whatsoever.
razormc said:
Seems your phone got stuck and turned the screen off. Holding power+volume Up forces it to shutdown without messing with the battery-removal.
So you might have been able to restart it successfully.
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Click to collapse
That must be it. At the moment of the brick, screen gradually turned off, with darker colors becoming instantly black, and brigther colors getting a yellow tint just before everything vanished from the screen. Thing is though, the phone didn't react to the power+vol up combo right away, but two hours later and almost four minutes of holding the buttons.
One more thing that I noticed was, when the phone was connected to my pc, if I held the power+vol up, the pc would add/remove my hardware in a cycle, or at least play the sound of a device connected/disconnected. The phone still remained dead, but returned later for a miraculous wake up.
sl0e said:
...
One more thing that I noticed was, when the phone was connected to my pc, if I held the power+vol up, the pc would add/remove my hardware in a cycle, or at least play the sound of a device connected/disconnected. The phone still remained dead, but returned later for a miraculous wake up.
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I'm not an expert, but this is probably your phone entering fastboot mode and then being disconnected due to incorrect drivers on the PC.
Glad your phone came back though. Comatose phones are terrifying, no?
razormc said:
I'm not an expert, but this is probably your phone entering fastboot mode and then being disconnected due to incorrect drivers on the PC.
Glad your phone came back though. Comatose phones are terrifying, no?
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I'm not out of the woods yet.
Got myself a second brick, and I've been trying to work it out for the past 24+ hours. I won't post about it on this thread, I've posted here: http://forum.xda-developers.com/showpost.php?p=39847797&postcount=532 , but I will report back with any advancements on the matter.
ok so here is the rundown
Device: HTC one on vzw
Rom: Slimbean 2.x
Gapps: Slim AIO gapps
had a weird problem with the display today if anyone has had this or know someone who has i would greatly appreciate the help. I just flashed Slimbean 2.x last night and all was good. no problems what so ever, got everything setup and was working fine. this morning around 10am i opened snapchat to view a video. i clicked on the video and as soon as it started the screen went blank and would not turn on. i tried holding the power button down for at least a minute and nothing. also tried power and volume down, power and both volume buttons, power and volume up and still nothing seems to work. when i plug it into the wall charger the red LED light does not turn on and screen does not wake. when i plug it into the computer the computer does not ever read the device and noting pops up letting me browse the files on the phone. i have no clue why this happened it has been working fine for the 3 months that i've had it. took it to verizon about an hour ago and they didn't know either but they are sending me a replacement htc one. all i really want now are my photos that i have on the phone.
does anyone have any ideas about what i could do?
thanks
I had something similar and think it was conflict related. After installing the "advanced power menu" with xposed, I had an issue when trying to use it to boot into recovery. Basically it had timed out and then went away without rebooting. The next time I tried it locked up and my screen went black. My keys would light up if I clicked on the power button (it was dark in the room so the sensor was still working), but nothing else. Nothing I did would make the screen turn on at all and holding down the power key to reboot did not work. I just planned on letting the battery die out. After about 45 minutes, the phone just rebooted and everything was back to normal. I really think it locked up due to a conflict similar to what a PC might do.
Hey guys... so I've noticed my phone acting a bit funky after the latest KitKat update. Just a bit of freezing and lagging, but my 32GB of space was also full. So I did a complete wipe and factory reset and started from scratch. At first everything was great (about a week or two). Then the past day or two I've noticed the below issues...
1. While at work, I keep the phone plugged into my computer via USB with Internet Pass-Through and WiFi turned on. I have it setup this way so I can use the computers internet and trickle charge the phone at the same time. But when I leave my desk I simply unplug my phone and it connects to my works WiFi while I'm walking around the office. I get back to my desk I plug it back in.
Problem: I've noticed lately that I'll pick up my phone and it's HOT to the touch. As well as the battery percentage is actually dropping even though it's plugged in.
2. At night when I go to sleep, using the HTC Charger and Cable that came with the phone I'll plug it in next to my bedside and let it charge.
Problem: I'll wake up in the morning, hit the power button to light up the screen and nothing happens. The Home Key and the Back Arrow (are these what everyone refers to as the "soft keys"?) are lit up but the screen will not turn on. To get the screen on, I have to HOLD the power button down, the screen then lights up with the Restart menu showing (and yes I've restarted it many times in hopes of fixing this issue) and I have to tap outside that box (on my wallpaper or wherever) and the menu will go away and my screen is back up like normal. However as soon as I tap the power button to turn off the screen (not the phone) and tap the power button again, nothing happens except the bottom keys being lit up. It's an ugly circle.
I have noticed a few times when holding the power button to bring up the screen/reset menu, sometimes the screen/reset menu will not turn on, but the home and back arrow keys on the bottom will flash a few times.
Any ideas guys? Loved this phone up until now
So after 200+ views and no comments I'd just like to add that I think I found the fix for this. I spoke with a few different HTC techs and tried multiple things before having to ship it out to them and right before doing so they had me reset what they termed the "Charging Logic"
To reset the Charging Logic
1. Power phone completely off
2. Once powered off, hold the Volume UP, Volume Down, and Power buttons for 2 minutes (my fingertips were sore afterwards LOL)
3. You should get a white background with the green HTC logo turn on/off multiple times. Almost as if it's trying to reboot...
4. After 2 minutes, let go of the buttons and let it reboot.
DONE!
Since I've done this, I've noticed my battery life extremely improved. My phone is no longer getting crazy hot, and the screen now turns on after an over-night charge!
Hope this helps others!
Does it matter what kind of charge you have on the battery when you do this? This is the first I've ever heard of resetting Charging Logic.
Sent from my HTC6500LVW using Tapatalk
disconnecktie said:
Does it matter what kind of charge you have on the battery when you do this? This is the first I've ever heard of resetting Charging Logic.
Sent from my HTC6500LVW using Tapatalk
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I'm not sure what you are asking by "what kind of charge". Could you clarify?
Soul TKR said:
I'm not sure what you are asking by "what kind of charge". Could you clarify?
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Does it matter what percentage your battery is at and does it work for rooted phones? Do I need to be on the stock Rom/recovery for it to work?
Sent from my HTC6500LVW using Tapatalk
disconnecktie said:
Does it matter what percentage your battery is at and does it work for rooted phones? Do I need to be on the stock Rom/recovery for it to work?
Sent from my HTC6500LVW using Tapatalk
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Sorry I'm not familiar enough with the developer side of things to tell you "it's ok" or "not".
What I can say is, the HTC tech never did ask me if my phone was fully charged or what percentage it was at. Which at the time was like 97% if I recall correctly. I am completely stock...
I would imagine this would work for rooted phones and it wouldn't matter what battery percentage but can't guarantee you...
I just wanted to come back in here and update this again. The above fix did not actually fix the phone as the problem came back again eventually. I am now on my third HTC ONE M7 and looks like I'll have to send this one back as well for the same issue.
I have a theory that it's either a problem with the OS or Light Sensor causing the screen not to turn on.
Can a mod take this thread off "fixed"