Develop Bugs

HELP!! Artemis blank white screen and not responding :(

ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.

Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?

Maybe, it saw a ghost?

MaskedMarauder said:
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Click to expand...
Click to collapse
nope same blank white screen with a line in the middle.

Looks like a serious hardware death there. Did you buy it off an ebay shop or private? If from a shop you may be able to make a warranty claim, if not you'd have to post it to a repair centre and cross your fingers.
I am presuming here that you have tried a Hard Reset too, ie holding down both softkeys whilst resetting, then releasing the softkeys when you get a confirmation message.

if i press the reset button nothing happens. Orbit only responds to the power button. I bought it off ebay and hence the problem. Do you think it is only a screen malfunction and if i buy a replacement screen I should be able to solve the problem? is it easy to replace the screen by myself?

I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.

derooseolivier said:
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
Click to expand...
Click to collapse
Could you give me step by step instructions on flashing the xda orbit rom. Out of frusturation i tried updating the orbit to WM6 and it successfuly updated according to message on my computer screen. So i have wm6 on my phone now but still the same problem.
I exctacted the file and put it in the root of my sd card and pressed the voice button and power button. Now how do i know that the ROM is being flashed? (since i just see the white screen). Even for the orbit should i just name the file on the microsd card as ARTEIMG.nbh ?
Thanks for all your help..but since i am new to this could you please explain teh process in more simpler terms?
Thanks again

dealsoutlook said:
ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Click to expand...
Click to collapse
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.

neilhhardy said:
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
Click to expand...
Click to collapse
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.

If You Put Out Your Battery More Than 30 Second, It Make The Same ?? And In The Same Place???

NOW YOU HAVE NOTHING TO LOOSE... if is it the screen, you must change it...
But before, try to flash one more time your artemis with the original wm5 and, for sure, begin to make it supercid before (so you are sure you dont make a second problem !).
The client with a same problem (but not with the little trace at the right side from your screen) is happy now ! Play also a littlebit to make hardreset, softreset, usb bootloadermode ... And maybe you will see the color coming back!
I said one more time, i am not a professional for this problem but, "still trying" is never bad.... And for the screen... if you command him, you must waiting... so... try it first and if you have no more solution to try, send the pdaphone to htc... And if it's the screen, pay the replacement to htc and dont make it you self ( ebay?? are you sure 100 % the screen you buy its working???!!!??? ).

Yeah, if your computer recognises it, it'll just need a new screen.

cr0bar said:
Yeah, if your computer recognises it, it'll just need a new screen.
Click to expand...
Click to collapse
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy

to dealsoutlook
i've just sent you a pm! please check

Does anyone know, where can it be send for repair to?
I have a bricked phone (even bootloader is not started).
And it was bought at eBay, so no any warranty or so.
This is XDA Orbit and I'm in Austria, where O2 has no representation.
Could you, please, advice the companies/possibilities to reapir it (chip change or direct reflashing - not via USB).
Alex

neilhhardy said:
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
Click to expand...
Click to collapse
Thanks for letting me know..i though it was a pretty simple thing to do by myself. But now I definitely dont want to take that chance. I will shop around for some local cell repair shop. But since this phone is not available in canada I dont know where to go. Does anyone know of a repair shop in Toronto?

I would think the quickest turnaround would be throught HTCamerica. Its located in Houston Tx...
http://www.america.htc.com/support/service-repairs.html
thats just my two cents, turnaround time is like 5 to 7 days after receipt... if they service your phone, they do p3300, you would have to call to find out

Hey Buddy
dealsoutlook said:
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
Click to expand...
Click to collapse
I can help u. just reply. I have gone thru such case. OK Post me and I will guide U
Cheers

This happened to mine too,and screen was not broken.Working internally but white 'screen of death' showing.Sent back to 02 but no mention of fault on return.I think rom suffers corruption since it was after x close, fix.Not sure though!

HTC P3300 dead;hardware or software?!

In the first post I just want to salute all users of this forum and I hope to help me to solve the problem with a HTC P3300 that is dead.
The phone was dead when I get it and I so there is no suffers mechanical shocs or to be damaged by water or something liquid.
When I conect it to a power supply and push power on the device start consuming about 110 mA and just stay in that mode.In other devices the problem was solved by replacing the quartz that gave the tact frequency to CPU or by resoldering the CPU.With this I've made both things but no way to work.If someone had this problem before I just want to tell me how did solve it;where can I found it's diagram schematics or a service manual.Can be this a software problem and possible need to flas it via jtag procedure?
Thanks a lot and I hope to repair it!

After a few hours of work on it I succed to make it working.The problem was from flash chip(resolder it and it's OK).I also find a service manual for it but it's not good(it show how to assembly/dissasembly the device).
All the best!

Hi there..
nice thing if you can make this work...
I have brick of artemis and I think it is software problem..as you said.
is there instruction how to do it?Or how much you charge for it?
cheers
Z

If it's a software problem here are tutorials on how to fix it;if it's hardware You must have have experience to work on this kind of phones.
Good Luck!

MarianG said:
If it's a software problem here are tutorials on how to fix it;if it's hardware You must have have experience to work on this kind of phones.
Good Luck!
Click to expand...
Click to collapse
Hi!
Could you please give us the tutorials? A friens has bricked his Artemis and I would like to try to bring it back.

Hadware or Software Issue?

I have the dash for two weeks now (wm6.5)... about 3 days ago and out of the blue the lcd started to show this white scanlines. It was just placed next to the pc and connected by the usb cable when i noticed the problem (it wasn´t phisically damaged). I hard reseted it...nothing. Installed wm6 and wm5 and nothing.. the lines are still there. I am pretty upset with this matter
Is it the lcd or something else..?
How can i fix it and prevent this to happen again?
Does anybody know if this problem is covered by the warranty and under which arguments?
Thanks.
Here is a picture of the screen so you can get an idea...
http://www.subirimagenes.com/otros-htc620whitelines-3724327.html

Not a single answer to this post! Come on guys i am desperate...

MProdigy said:
Not a single answer to this post! Come on guys i am desperate...
Click to expand...
Click to collapse
Maybe something is loose regarding your lcd (hardware), If you haven't dropped maybe you should give a shot with your warranty and probably you will get a new dash

sure you have problem with your display.you must change,or if it is new go to store,for change.good luck,and a happy cristmanth

if you say you already did some hard reseting then it's a hardware problem.. if the warranty does not cover it then try to disarm it following the instructions that you can find in this forum.. suerte amigo!

Thanks guys for the advices. I purchased a new lcd, relaced it and now it works right, seems like the problem is solved. I hope i don´t get any more problems in the future cause the dash has everything i want in a mobile phone.

MProdigy said:
Thanks guys for the advices. I purchased a new lcd, relaced it and now it works right, seems like the problem is solved. I hope i don´t get any more problems in the future cause the dash has everything i want in a mobile phone.
Click to expand...
Click to collapse
Good to know that you solved your problem

USB not working & excessive battery drain - anybody's found solution?

Hi all, I've searched the forum thoroughly but didn't find an answer:
Two months ago I was hit by the above problem, too - no USB (nor in bootloader) & discharge current from 190 (everything off) upto 400+ mAh. I tried to swap cables, PCs, ROMs (from Energy to stockROM, forth and back)... nothing helped... SERIAL only.
Of course I cant' get the orig SPL back so sending to warranty repair isn't too probable (if I don't want to pay a new phone's price for just swapping the MB )
I hesitate to accept that it is a SW problem (that the NRGZ's ROM rewrited something or caused a HW fault). So, hasn't anybody found a solution? Isn't it possible somehow to revert the bootloader without USB? Or, could it be really a _faulty_USB_connector_ and I've got a bad luck simply??
Thanks, Michael

medved.m said:
Hi all, I've searched the forum thoroughly but didn't find an answer:
Two months ago I was hit by the above problem, too - no USB (nor in bootloader) & discharge current from 190 (everything off) upto 400+ mAh. I tried to swap cables, PCs, ROMs (from Energy to stockROM, forth and back)... nothing helped... SERIAL only.
Of course I cant' get the orig SPL back so sending to warranty repair isn't too probable (if I don't want to pay a new phone's price for just swapping the MB )
I hesitate to accept that it is a SW problem (that the NRGZ's ROM rewrited something or caused a HW fault). So, hasn't anybody found a solution? Isn't it possible somehow to revert the bootloader without USB? Or, could it be really a _faulty_USB_connector_ and I've got a bad luck simply??
Thanks, Michael
Click to expand...
Click to collapse
Take a magnifying glass and check the USB port. Some people have found that some of the pins get bent over. If so, you may be able to carefully bend it back straight. Having a bent pin might explain the power drain as well as no USB.

3 weeks ago, my usb wasnt working. I couldnt connect with pc, but charging worked.
I have sent the device to htc, and they replaced the motherboard..

freaknormel said:
... I have sent the device to htc, and they replaced the motherboard..
Click to expand...
Click to collapse
Yes you're probably right that that could be the best solution.
Nevertheless, in this case I can't revert the bootloader (SSPL) so I would have to pay the new MB (more than half a new TP2's price)

medved.m said:
Yes you're probably right that that could be the best solution.
Nevertheless, in this case I can't revert the bootloader (SSPL) so I would have to pay the new MB (more than half a new TP2's price)
Click to expand...
Click to collapse
You can't? There are instructions on the ROM burning forum for returning it to stock SPL.

S4 Mini i9195 Boot loop - Recovery problem - Download mode working good

Hi to all, After two years of good working S4 mini is giving up. The last time when the problem is occured, the phone was „forced“ swiched off because of low battery. It was put on charger to charge normally and it did it as usual. But, when it was swiched on again it stayed in the boot loop on the Samsung logo over and over again. When I tried to come into recovery, it shows as normally when it starts to go into recovery with text that it has, as last, succesfully loaded CRC and then it shows for a short text: „There is no command“ and immediately reboot and come out of recovery. I went to „Download mode“ and I flashed in Odin, with no problem, the newest S4 mini official ROM but it didn't fix the problem. Any expiriance or sugestions are welcome... Thanks in advance !

If someone knows... Is it possible that some hardware component inside the phone which is responsible for recovery to work, that is burned out or something like that... ? And if so, could it be replaceable ? Thanks in advance !

Someone with a similar problem and some solution, maybe ?
Sent from my GT-N7000 using XDA-Developers mobile app

Boombastical said:
Hi to all, After two years of good working S4 mini is giving up. The last time when the problem is occured, the phone was „forced“ swiched off because of low battery. It was put on charger to charge normally and it did it as usual. But, when it was swiched on again it stayed in the boot loop on the Samsung logo over and over again. When I tried to come into recovery, it shows as normally when it starts to go into recovery with text that it has, as last, succesfully loaded CRC and then it shows for a short text: „There is no command“ and immediately reboot and come out of recovery. I went to „Download mode“ and I flashed in Odin, with no problem, the newest S4 mini official ROM but it didn't fix the problem. Any expiriance or sugestions are welcome... Thanks in advance !
Click to expand...
Click to collapse
Did you solve it? I'm having the same problem

Hi Danaidh, Sorry but not at all. I have spoken with some smartphone repairing technician and he told me that it is a hardware problem and that he has to solder some chip and to replace it with a new one. Because it was all happening abroad (Central East Europe), I thought that I will find some software solution here on XDA. Here where I live (West Europe) I didn't try to bring my smartphone to some smartphone repairing centar because they will simply swap a motherboard and they will charge me a full price what means is much better to buy a new smartphone then repairing this one. Even worst, after five months my phone doesn't charge any more and doesn't start at all and all this „smelt“ now on the real hardbrick. I have regulary charged a baterry to keep my S4 mini i9195 in life, but it could be also that it has swiched on it self during transport in my bag and that I didn't notice this and that it has used all battery power by swichining on and off in the infinite loop... But I will check it later if it will be visable on my PC without battery... If you find some other solution send me a message, please... Thanks in advance... Cheers !
Sent from my GT-N7000 using XDA-Developers mobile app

I just checked if it will be „seen“ on my PC and it has installed drivers and it's seen as „Qualcomm HS-USB QDLoader 9008“ on COM6 port... So it means that battery died...
But fortunatelly it means there is still hope for this „little bug“(S4 mini)...
Sent from my GT-N7000 using XDA-Developers mobile app

Same problem here.. Did they say at least which chip should be replaced?

Same problem here.

Same problem, any resolution?

Gianasy, he didn't say which chip particularly should be replaced, but he mentioned the one who's responsible for recovery ... Or something like that... So, if you have some news on it, it will be nice to share it with us later on... Thanks !
Sent from my GT-N7000 using XDA-Developers mobile app

Similar problem here
Boombastical said:
Someone with a similar problem and some solution, maybe ?
Sent from my GT-N7000 using XDA-Developers mobile app
Click to expand...
Click to collapse
Similar problem here but still no solution :/
Link to thread here

Boombastical said:
Hi Danaidh, Sorry but not at all. I have spoken with some smartphone repairing technician and he told me that it is a hardware problem and that he has to solder some chip and to replace it with a new one. Because it was all happening abroad (Central East Europe), I thought that I will find some software solution here on XDA. Here where I live (West Europe) I didn't try to bring my smartphone to some smartphone repairing centar because they will simply swap a motherboard and they will charge me a full price what means is much better to buy a new smartphone then repairing this one.
Click to expand...
Click to collapse
Interesting. I have the very same problem like you (and two friends of mine have the same problem with their s4 mini). I went to a phone repair shop and he told me, that it is "a known problem of the s4 mini" and some part of the motherboard has to be "reparied"/replaced, but he has to send it somewhere and this will take about ten days.

I have ordered a second hand (used - refurbished) mainboard for S4 Mini from China for € 22 - so I'll write here and update you what is going on in about three - four weeks from now... Till then... Cheers !

Boombastical said:
I have ordered a second hand (used - refurbished) mainboard for S4 Mini from China for € 22 - so I'll write here and update you what is going on in about three - four weeks from now... Till then... Cheers !
Click to expand...
Click to collapse
Where did you buy it? I'm searching for a shop selling mainbords for the i9192 version of the S4 Mini.

I have a phone with the same problem.
Do you think i can use adb's pull to extract something from the phone? So far nothing worked.
In order to use adb I should be able to put the phone in recovery

Birtieddu said:
Do you think i can use adb's pull to extract something from the phone? So far nothing worked.
In order to use adb I should be able to put the phone in recovery
Click to expand...
Click to collapse
If you had installed some cyanogenmod, maybe you can use adb while the phone is in recharge mode (=off). I've written a guide, how to extract your data, here.

sumeruter said:
If you had installed some cyanogenmod, maybe you can use adb while the phone is in recharge mode (=off). I've written a guide, how to extract your data, here.
Click to expand...
Click to collapse
No cyanogenmod, it's all stock.
I've tried your guide but as soon as I connect the phone (off), it turns on and keep booting (loop).

Birtieddu said:
No cyanogenmod, it's all stock.
I've tried your guide but as soon as I connect the phone (off), it turns on and keep booting (loop).
Click to expand...
Click to collapse
Interesting, it shouldn't start just by plugging the charge cable in. Someone in another thread mentioned that a defective power button might cause similar symptoms. Have you tried just holding menu and vol-up or -down while it keeps restarting?
When in windows cmd, type
Code:
adb wait-for-device
and plug in the cable then. Does it wait forever or does the command come back?

sumeruter said:
Interesting, it shouldn't start just by plugging the charge cable in. Someone in another thread mentioned that a defective power button might cause similar symptoms. Have you tried just holding menu and vol-up or -down while it keeps restarting?
When in windows cmd, type
Code:
adb wait-for-device
and plug in the cable then. Does it wait forever or does the command come back?
Click to expand...
Click to collapse
Same story, unfortunately.
I made a little video. So you can better see what's going on.
After I plug the cable the phone starts and never stop until I remove the battery.
Here the video: vid .me/9hCh (remove the space after vid)

sumeruter said:
Where did you buy it? I'm searching for a shop selling mainbords for the i9192 version of the S4 Mini.
Click to expand...
Click to collapse
Update: So, after more then one month and half of waiting, I have finaly recieved my 'secondhand' (used - at least so is stated by the seller) ordered mainboard for i9195 lte Europe S4 mini and I swapped it and it works perfect.
Site where I bought it is: Aliexpress.com - Search under: „100% work EU version i9195 unlocked motherboard full function logic board“ Succes !!!
Cheers !
Sent from my GT-N7000 using XDA-Developers mobile app