ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Maybe, it saw a ghost?
MaskedMarauder said:
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
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nope same blank white screen with a line in the middle.
Looks like a serious hardware death there. Did you buy it off an ebay shop or private? If from a shop you may be able to make a warranty claim, if not you'd have to post it to a repair centre and cross your fingers.
I am presuming here that you have tried a Hard Reset too, ie holding down both softkeys whilst resetting, then releasing the softkeys when you get a confirmation message.
if i press the reset button nothing happens. Orbit only responds to the power button. I bought it off ebay and hence the problem. Do you think it is only a screen malfunction and if i buy a replacement screen I should be able to solve the problem? is it easy to replace the screen by myself?
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
derooseolivier said:
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
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Click to collapse
Could you give me step by step instructions on flashing the xda orbit rom. Out of frusturation i tried updating the orbit to WM6 and it successfuly updated according to message on my computer screen. So i have wm6 on my phone now but still the same problem.
I exctacted the file and put it in the root of my sd card and pressed the voice button and power button. Now how do i know that the ROM is being flashed? (since i just see the white screen). Even for the orbit should i just name the file on the microsd card as ARTEIMG.nbh ?
Thanks for all your help..but since i am new to this could you please explain teh process in more simpler terms?
Thanks again
dealsoutlook said:
ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
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Click to collapse
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
neilhhardy said:
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
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Click to collapse
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
If You Put Out Your Battery More Than 30 Second, It Make The Same ?? And In The Same Place???
NOW YOU HAVE NOTHING TO LOOSE... if is it the screen, you must change it...
But before, try to flash one more time your artemis with the original wm5 and, for sure, begin to make it supercid before (so you are sure you dont make a second problem !).
The client with a same problem (but not with the little trace at the right side from your screen) is happy now ! Play also a littlebit to make hardreset, softreset, usb bootloadermode ... And maybe you will see the color coming back!
I said one more time, i am not a professional for this problem but, "still trying" is never bad.... And for the screen... if you command him, you must waiting... so... try it first and if you have no more solution to try, send the pdaphone to htc... And if it's the screen, pay the replacement to htc and dont make it you self ( ebay?? are you sure 100 % the screen you buy its working???!!!??? ).
Yeah, if your computer recognises it, it'll just need a new screen.
cr0bar said:
Yeah, if your computer recognises it, it'll just need a new screen.
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Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
to dealsoutlook
i've just sent you a pm! please check
Does anyone know, where can it be send for repair to?
I have a bricked phone (even bootloader is not started).
And it was bought at eBay, so no any warranty or so.
This is XDA Orbit and I'm in Austria, where O2 has no representation.
Could you, please, advice the companies/possibilities to reapir it (chip change or direct reflashing - not via USB).
Alex
neilhhardy said:
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
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Click to collapse
Thanks for letting me know..i though it was a pretty simple thing to do by myself. But now I definitely dont want to take that chance. I will shop around for some local cell repair shop. But since this phone is not available in canada I dont know where to go. Does anyone know of a repair shop in Toronto?
I would think the quickest turnaround would be throught HTCamerica. Its located in Houston Tx...
http://www.america.htc.com/support/service-repairs.html
thats just my two cents, turnaround time is like 5 to 7 days after receipt... if they service your phone, they do p3300, you would have to call to find out
Hey Buddy
dealsoutlook said:
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
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I can help u. just reply. I have gone thru such case. OK Post me and I will guide U
Cheers
This happened to mine too,and screen was not broken.Working internally but white 'screen of death' showing.Sent back to 02 but no mention of fault on return.I think rom suffers corruption since it was after x close, fix.Not sure though!
I just bought my TYTN and seems like my touch screen has a problem..
I don't know why...
what the actual problem is...
My touch screen doesn't work at all when keyboard is shut (not out)
but When Keyboard is dragged out from the Tytn, touch screen works 100%fine with no problem..
Is this normal ? or what is wrong..and how to fix this problem?????
*****I have flashed with new wm6 to see if it will change anything but didn't work...
please let me know how to fix this or what is the problem..
PLease help me!!!!!!!!!!!! professionals !!
Well, I'm no professional but it sounds to me very much like a hardware fault mate.
If the screen works when the keyboard's slid out but otherwise doesn't AND you've found this after changing the ROM, I'd be very surprised if it's not a dodgy connector somewhere inside, which means you'll need a warranty replacement or to send it back for repair.
What's stopping you sending it back for repair under warranty then?
WB
he flashed it!! XD
[email protected]_4ngel said:
he flashed it!! XD
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He just needs to flash it back to an official wm6, I've done this in the past with my 9100.
Regards,
Me too. I keep a HERMIG.nbh permanently on the Sim cards of Herm,es (2 of) just in case.
Thanks for your replies !!
but .. um...
I have reflashed with my WM6 office at&t rom but still the same...
i really don't understand why..
sorry I don't have warranty anymore so... geez
my touch screen works sometimes and sometimes doesn't work now..
It is the hardware problem, contact HTC Europe if you live in Europe and see whether they can fix it. Go to: http://www.europe.htc.com
Check with them and see if it is within warranty. I had my HTC Universal serviced a few weeks ago and they changed nearly everything in it for me. (I admit I have a good friend who works there and I sent it to him so it was free...)
Hello!
I have a strange request. I don't want to do nothing illegal, only use my warranty.
Let's see. I've bought a Desire Hd Vodafone branded from somebody. The person wasn't so careful as I am and i've noticed some scratches on the touchscreen. I went to Vodafone and asked some infos. The warranty cannot change my touchscreen because truely there is no defect and they asked me 110€ to change it.... So let's see.... My idea is, maybe there is some way to "damage" the touchscreen so it won't work no more and they should change it.
Somebody has got some ideas? Thankyou all!
I think if you are going to " break " your touchscreen you will allways leave traces..
And else they might say that you're not carefull enough with the handset
yes.. my idea is not to smash it or something like this. maybe giving it an overvoltage on the touchscreen with an electricity cable should work? thanks
Fraud? Nope!
kingsnordley said:
Fraud? Nope!
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not fraude... simply use the garanty. i payed for the phone.
thanks
Yeah... we're not really into fraude that much.
So topic closed.
Hiya, will just let you know how far i am, ive been repairs mobile phone screens and lcds and other minor fixes for about a year now, my friend bought me her wildfire s round which the digitizer had been cracked, so i ordered a replacement and when fitted the part it didnt seem to work, all the connections are fine and cant seem to see anything wrong with the board? any ideas? i dont think the phone is on the latest android firmware but i cant check cos of the digitizer, so was thinkin of updating the phone first to see if that works? is there anyway of updating the phone without using the phone i.e connected to a pc? and if that didnt work was going to restore it to see if that works?
Im alright on the hardware side of things but not so on the software?
Im aware it could be a faulty part just wanted to rule anything else out first so if u have any ideas they would be gratefully recieved.
Thanks
you need to run the nbh file
Hi Guys,
I have recently cracked my HTC WFS touch screen and got it replaced from a local retailer. After replacing , the screen's top most part is not responding properly. I mean, If i try to power on the WI-Fi using the notification drawer , it is selecting something else (may be a message that is kept unread in the notification drawer). The guy who repaired it told me that it is not a hardware issue but a software issue. He told me that recalibrating will fix this. For this purpose, I have flashed a ROM (Wild child 3 - thinking this is almost same as the stock ROM) and still i have that issue. Please help me on how can i recalibrate the display and thus solve the issue mentioned above.
Thanks
I have seen this thread and sadly nobody answered it. Hence adding a new thread with more info.
Send it back, it's definitely a hardware issue.
http://forum.xda-developers.com/showthread.php?t=1436314
Check this tutorial out. Worth a try. It sorted my touchscreen problem.
gort2000 said:
http://forum.xda-developers.com/showthread.php?t=1436314
Check this tutorial out. Worth a try. It sorted my touchscreen problem.
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Click to collapse
OP got his phone back from a reseller that won't do complete work.
Solution is to send it back to reseller.
omnomnomkimiiee said:
OP got his phone back from a reseller that won't do complete work.
Solution is to send it back to reseller.
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Click to collapse
Thanks a lot for the response guys
Hi @omnomnomkimiiee, The seller himself told me that this ain't a hardware problem and I have to calibrate this again for this to work . But i don't think that this is a calibration issue, since all other parts of the touch screen is working fine. Only a particular part is not working. So, i guess this could be a hardware issue. Please correct me if I am wrong and Thanks a lot for the response friends
rishr4 said:
Thanks a lot for the response guys
Hi @omnomnomkimiiee, The seller himself told me that this ain't a hardware problem and I have to calibrate this again for this to work . But i don't think that this is a calibration issue, since all other parts of the touch screen is working fine. Only a particular part is not working. So, i guess this could be a hardware issue. Please correct me if I am wrong and Thanks a lot for the response friends
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Click to collapse
You should most definitely have him take it back. You trusted him with it to replace a broken screen, and he returned it with a broken digitizer.