ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Maybe, it saw a ghost?
MaskedMarauder said:
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
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nope same blank white screen with a line in the middle.
Looks like a serious hardware death there. Did you buy it off an ebay shop or private? If from a shop you may be able to make a warranty claim, if not you'd have to post it to a repair centre and cross your fingers.
I am presuming here that you have tried a Hard Reset too, ie holding down both softkeys whilst resetting, then releasing the softkeys when you get a confirmation message.
if i press the reset button nothing happens. Orbit only responds to the power button. I bought it off ebay and hence the problem. Do you think it is only a screen malfunction and if i buy a replacement screen I should be able to solve the problem? is it easy to replace the screen by myself?
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
derooseolivier said:
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
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Could you give me step by step instructions on flashing the xda orbit rom. Out of frusturation i tried updating the orbit to WM6 and it successfuly updated according to message on my computer screen. So i have wm6 on my phone now but still the same problem.
I exctacted the file and put it in the root of my sd card and pressed the voice button and power button. Now how do i know that the ROM is being flashed? (since i just see the white screen). Even for the orbit should i just name the file on the microsd card as ARTEIMG.nbh ?
Thanks for all your help..but since i am new to this could you please explain teh process in more simpler terms?
Thanks again
dealsoutlook said:
ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
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Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
neilhhardy said:
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
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i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
If You Put Out Your Battery More Than 30 Second, It Make The Same ?? And In The Same Place???
NOW YOU HAVE NOTHING TO LOOSE... if is it the screen, you must change it...
But before, try to flash one more time your artemis with the original wm5 and, for sure, begin to make it supercid before (so you are sure you dont make a second problem !).
The client with a same problem (but not with the little trace at the right side from your screen) is happy now ! Play also a littlebit to make hardreset, softreset, usb bootloadermode ... And maybe you will see the color coming back!
I said one more time, i am not a professional for this problem but, "still trying" is never bad.... And for the screen... if you command him, you must waiting... so... try it first and if you have no more solution to try, send the pdaphone to htc... And if it's the screen, pay the replacement to htc and dont make it you self ( ebay?? are you sure 100 % the screen you buy its working???!!!??? ).
Yeah, if your computer recognises it, it'll just need a new screen.
cr0bar said:
Yeah, if your computer recognises it, it'll just need a new screen.
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Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
to dealsoutlook
i've just sent you a pm! please check
Does anyone know, where can it be send for repair to?
I have a bricked phone (even bootloader is not started).
And it was bought at eBay, so no any warranty or so.
This is XDA Orbit and I'm in Austria, where O2 has no representation.
Could you, please, advice the companies/possibilities to reapir it (chip change or direct reflashing - not via USB).
Alex
neilhhardy said:
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
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Thanks for letting me know..i though it was a pretty simple thing to do by myself. But now I definitely dont want to take that chance. I will shop around for some local cell repair shop. But since this phone is not available in canada I dont know where to go. Does anyone know of a repair shop in Toronto?
I would think the quickest turnaround would be throught HTCamerica. Its located in Houston Tx...
http://www.america.htc.com/support/service-repairs.html
thats just my two cents, turnaround time is like 5 to 7 days after receipt... if they service your phone, they do p3300, you would have to call to find out
Hey Buddy
dealsoutlook said:
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
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I can help u. just reply. I have gone thru such case. OK Post me and I will guide U
Cheers
This happened to mine too,and screen was not broken.Working internally but white 'screen of death' showing.Sent back to 02 but no mention of fault on return.I think rom suffers corruption since it was after x close, fix.Not sure though!
I have the dash for two weeks now (wm6.5)... about 3 days ago and out of the blue the lcd started to show this white scanlines. It was just placed next to the pc and connected by the usb cable when i noticed the problem (it wasn´t phisically damaged). I hard reseted it...nothing. Installed wm6 and wm5 and nothing.. the lines are still there. I am pretty upset with this matter
Is it the lcd or something else..?
How can i fix it and prevent this to happen again?
Does anybody know if this problem is covered by the warranty and under which arguments?
Thanks.
Here is a picture of the screen so you can get an idea...
http://www.subirimagenes.com/otros-htc620whitelines-3724327.html
Not a single answer to this post! Come on guys i am desperate...
MProdigy said:
Not a single answer to this post! Come on guys i am desperate...
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Maybe something is loose regarding your lcd (hardware), If you haven't dropped maybe you should give a shot with your warranty and probably you will get a new dash
sure you have problem with your display.you must change,or if it is new go to store,for change.good luck,and a happy cristmanth
if you say you already did some hard reseting then it's a hardware problem.. if the warranty does not cover it then try to disarm it following the instructions that you can find in this forum.. suerte amigo!
Thanks guys for the advices. I purchased a new lcd, relaced it and now it works right, seems like the problem is solved. I hope i don´t get any more problems in the future cause the dash has everything i want in a mobile phone.
MProdigy said:
Thanks guys for the advices. I purchased a new lcd, relaced it and now it works right, seems like the problem is solved. I hope i don´t get any more problems in the future cause the dash has everything i want in a mobile phone.
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Good to know that you solved your problem
Ho guys I recently got this phone and was working fine till today. Its not new but used. The Phone actually was working until I flashed a ROM and since then the left side of the keyboard does not work. I rebooted and went to stock sprint evo rom and still cant even start phonen with email cause the whole left side of screen letters dont work and the home button aint working like it did either. I was trying a 3.5 rom and even restored to multiple roms saved prior to all this but no luck. i think the roms was called Energy Runnymede and FEAR ME. any suggestions how to get this back. Tried multiple keyboards cant even calibrate it aint reading that side. Bummed out any suggestions guys thanks..
Sounds like a hardware problem to me
Sent from my PC36100 using XDA App
so depressed now
If the entire left side of the screen is not working then it's definitely a hardware issue. Good news is that you can fix it yourself for a fairly low price. I've never done it so I don't know much about it, but I've seen plenty of threads about replacing the screen/digitizer. Do some searching around, it shouldn't be too hard to fix.
Supersonic Evo 4G | MIUI | Tapatalk
evo4gnoob said:
Sounds like a hardware problem to me
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Im going to have to agree with him it sounds like a hardware problem. And as far as fixing it yourself it is fairly easy. My suggestion though is open the phone first because HTC had this brilliant idea to make a phone that used two different flex cables. So with that being said open it and see if your phone has the small one or the big one, you dont want to order the screen and then try and fix it and the cable be the wrong size. (if you choose this path your looking for the Evo LCD and Digitizer Assembly or Evo TSP/LCD Assembly, both the same part just named differently based on where you get it from just CHECK THE FLEX CABLE size and save yourself some trouble) Or the much simplier and cheaper fix take it to s Sprint Repair center and let them look at it. As long as its not physically damaged or liquid damaged you'll be fine and they will look at it and either repair it or replace it as long as you have TEP if not should just be a $35 fee again as long as its not physical or liquid damage.
Today is a very sad day for me somehow my new htc one x's capaticive buttons stopped working i restarted and even factory resetted and they are not working anymore
my previous htc hd2 was stopped digitizer working too. How unlucky i am.
I guess I neet to install CWM and using on screen button
which rom do you reccomend? ı used to install couple roms to hd2 but i havent tried with one x
thank you all
Factory reset will only reset it to the rom you have flashed. Have you tried flashing the correct ruu for your phone? When you say it's new, how new? New enough to return to where you got it for replacement?
Sent from my HTC One X using Tapatalk 2
Yes this happened to me two days ago as well my buttons light up but that it so I looked everywhere for a fix but no luck now I'm on icsCOLDJELLY 3.2.1 AOKP so now I can use my phone not to sure if I did something wrong when I flashed ANDROID revolution 12 or maybe the firmware
Sent from my HTC One X using xda premium
I have installed icecoldjelly but then I had problem with mobile network :s
capacitive buttons stopped working
my htc one x touch sensitive buttons have stopped working like a week ago, i then installed the coldjellybean by which i got that onscreen buttons after 2 days the buttons started working n i thought of selling the set but as i was going to make a deal with a person that day the problem appeared again, i dont have the warranty left and the screen replacement is quite not an option. Is there any trick that i can work on to make them work again.
ZOHAIBAR said:
my htc one x touch sensitive buttons have stopped working like a week ago, i then installed the coldjellybean by which i got that onscreen buttons after 2 days the buttons started working n i thought of selling the set but as i was going to make a deal with a person that day the problem appeared again, i dont have the warranty left and the screen replacement is quite not an option. Is there any trick that i can work on to make them work again.
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it could be just the digitizer and on ebay you can find it quite cheap.
fireblade said:
it could be just the digitizer and on ebay you can find it quite cheap.
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Click to collapse
i took the phone to my local market n came to know that the their isnt any separate capacitive buttons cable, it is embedded within the lcd, so if i have to order then whole complete lcd + digizer + module, and i checked the online purchase price is almost the same price the local market ppl are offering that is near 60 dollars.
Just that i am not sure why does the buttons stopped working and if somehow why they started working n now have again stopped ;(
ZOHAIBAR said:
i took the phone to my local market n came to know that the their isnt any separate capacitive buttons cable, it is embedded within the lcd,
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not sure what you mean.. look at this: http://www.ebay.com/itm/New-Touch-S...865?pt=LH_DefaultDomain_0&hash=item4d02ec98e9
anyway it happened to me with another phone that a portion of the digitizer stopped working for a few days, then it started working again and then it stopped for good and had to replace it.
fireblade said:
not sure what you mean.. look at this: http://www.ebay.com/itm/New-Touch-S...865?pt=LH_DefaultDomain_0&hash=item4d02ec98e9
anyway it happened to me with another phone that a portion of the digitizer stopped working for a few days, then it started working again and then it stopped for good and had to replace it.
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hmmm, well actually i was reading all the other threads with this issue and came upton this
Code:
http://forum.xda-developers.com/showthread.php?t=1696552
Which shows "DO NOT try to replace the screen by yourself" and i can see that on my set that its rather v hard to do this thing instead everyone says to buy the whole module as it is very complex thing to do.
ZOHAIBAR said:
hmmm, well actually i was reading all the other threads with this issue and came upton this
Code:
http://forum.xda-developers.com/showthread.php?t=1696552
Which shows "DO NOT try to replace the screen by yourself" and i can see that on my set that its rather v hard to do this thing instead everyone says to buy the whole module as it is very complex thing to do.
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Click to collapse
it is hard to separate the digitizer from the lcd but it's doable and nothing like the iphone digi+lcd that uses an epoxy adhesive. so if you are carefull (or have someone skilled doing it for you) you wont break the lcd and you'll save quite some money. it's true though that the new digitizer wont stick to the lcd as well as a "genuine combo digi+lcd" and you will notice dust building in between the two. my advice, if you know someone that is skilled enough, try get the digitizer off without breaking the lcd and if you manage that then buy the new digitizer. otherwise since you said that changing the whole digi+lcd is not an option you can always try sell your one x as damaged or use it as an expensive paperweight.
best of luck mate, i hope you solve it one way or another.
fireblade said:
it is hard to separate the digitizer from the lcd but it's doable and nothing like the iphone digi+lcd that uses an epoxy adhesive. so if you are carefull (or have someone skilled doing it for you) you wont break the lcd and you'll save quite some money. it's true though that the new digitizer wont stick to the lcd as well as a "genuine combo digi+lcd" and you will notice dust building in between the two. my advice, if you know someone that is skilled enough, try get the digitizer off without breaking the lcd and if you manage that then buy the new digitizer. otherwise since you said that changing the whole digi+lcd is not an option you can always try sell your one x as damaged or use it as an expensive paperweight.
best of luck mate, i hope you solve it one way or another.
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haha that paperweight thing made my day... well thanks for the advice but i think i am going to wait until it gets ok by itself as it happened before until then icecoldjelly rom would be a temporary solution for the onscreen buttons. Thanks anyway
Hey guys I hope someone can help me the other day i unlocked the bootloader with the nexus root toolkit and after a reboot from twrp (rooting it) my screen died. I dont know if its a coincidence that just after rooting it the screen was missbehaving (it was like and old tv) i tried flashing stock rom and unroot via toolkit but nothing happened, it still the same so then I sended my phone to a repair shop thinking it was a hadware problem and they say it was the screen wich was pretty strange to my cause ive never dropped the devicee it just doesnt make sense to me, they changed the screen and nothing happened. then they told me my phone was overheating(wich is not true at all) and probably it was a problem with the charging port. and they cant fix it cause they dont have the tools and bla bla bla (basiclly they dont now what it is and theyre throwing excuses to me).
What do you think i should do send it again to other place or keep trying hoping its a software failiure i have to say that ive used the stock charger all the time exept for the cable i use to conect it to my pc wich doesnt have usb type c.
I HOPE SOMEONE CAN HELP ME CAUSE MY DEVICE IS UNUSABLE AND I HAVE TO USE AN IPHONE
THANKS BY ADVANCE SORRY FOR MY REDACTION MY ENGLISH SUCKS.
I believe this issue is usually caused by a damaged or loosened flex cable to the display.
@bblzd thanks for the reply but i have a cuestion when you replace the screen i think youre forced to change the flex right? if not how dificult its to change it
ricardo99831390 said:
@bblzd thanks for the reply but i have a cuestion when you replace the screen i think youre forced to change the flex right? if not how dificult its to change it
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I believe it would be attached to the phone and reatached to the new display however I don't know for sure. Possibly an ifixit teardown video would make that more clear.