So the other day one of those metal strips where the battery connects into got somehow pushed into the phone. I was getting incorrect battery readings and it would, every now and then, act like it was charging when it wasn't. I decided to try to pull it out a little with some pliers, but accidentally pulled too hard and ripped it out of the phone. Now my phone is pretty much dead. I was wondering if there is any way to fix this, even if it is temporary, or if I should just bring it into a Sprint store and see what they can do. Thank you in advance for any help. EDIT: I apologize if this is not in the correct section of the forums.
You might need a replacement. You could bring it to sprint and act stupid. Or you can look up tuscani81 and buy the housing. I am pretty sure its a part of the housing. I could be wrong. If you ask him he can tell you
Sent from my SPH-L900 using Tapatalk 2
That sux
That's the worst.
Thanks, Patrao. I guess I'll look up that guy and see what he can suggest for me. If that doesn't work I'll act stupid for Sprint. lol
Just dont try to wedge anything in there. Not only could it be fire hZard but it could short the board and fry anytging you had in there. Goodluck man.
Sent from my SPH-L900 using Tapatalk 2
Could you upload a picture of the damage, OP? Any battery contact is part of the motherboard. Either you replace the contact cradle 'soldering skills required' or you replace the motherboard.
Sent from my SPH-D710 using xda premium
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just washed it off with a little soap and water and it went haywire. red LED came up. no water entered the port. moved connector around and LED went off. went to plug in and physically wouldn't connect to the charger. played around with it more and now it appears the connector is entirely damaged/not present. wtf? how can I get this replaced?
Dioscorus said:
just washed it off with a little soap and water and it went haywire. red LED came up. no water entered the port. moved connector around and LED went off. went to plug in and physically wouldn't connect to the charger. played around with it more and now it appears the connector is entirely damaged/not present. wtf? how can I get this replaced?
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Seriously? Wash your charging port with soap and water? Lol
Sent from my SPH-D710 using XDA
should have been more specific. i put a little bit of soap and water on the screen and the case, not on the sides or top/bottom of the phone.
Dioscorus said:
should have been more specific. i put a little bit of soap and water on the screen and the case, not on the sides or top/bottom of the phone.
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Water/Soap (water in general) on a phone = bad period. wtf would you do that seriously??
As for getting it replaced walk into a store and just tell them it will no longer connect. but don't tell them what you did seriously. and never do that again.
indeed... strange that I cannot even physically insert the cable. anyway, got in touch with Sprint's chat line and the guy noted my account to walk in tomorrow and get a replacement. gotta love the service.
I don't have insurance. The phone is covered by a one-year warranty. The port failed to connect to a USB cable. see where I'm coming from?
Dioscorus said:
I don't have insurance. The phone is covered by a one-year warranty. The port failed to connect to a USB cable. see where I'm coming from?
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Then you're out of luck. Someone walking into the store and saying "Care sent me here for a replacement" is an automatic defensive stance. We hate when customers say that.
If you haven't just gotten very lucky from sprint about replacement..two things one and it's weird but works..drop phone in dry rice overnight..it absorbs any water from phone..then make sure that moisture tags aren't on the phone by battery connector..no expert by any means but this website and it's members have saved my hide many many times with tips and tricks..hope this helps.
Sent from my SPH-D710 using xda premium
don't see how I'm out of luck. the failure of the USB port is directly attributable to a defect by the manufacturer. Sprint exchanges these devices and sends the defective units to Samsung(with a receipt, which I don't have, but the guy I spoke with said he could either have one for me in three days or note the account appropriately). everyone wins.
Clean phone...
When I want to clean my phone, I take it in the shower with me...
thexdakid77 said:
When I want to clean my phone, I take it in the shower with me...
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Tell us how your USB port works after that
It doesn't, but it smells great...
Soap and water? I lol'd.
Dioscorus said:
the failure of the USB port is directly attributable to a defect by the manufacturer.
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No, you put a little bit of water on your screen and it created a short somewhere that effected the charging port. Let me guess ... you conveniently failed to tell the customer care Rep that you were cleaning the screen with water when the charging port stopped working.
Defect by the manufacturer? Seriously? Does anyone take personal responsibility for anything anymore?
Sent from my SPH-D710 using Tapatalk
Sorry. I had to fight through a little laughter. Obviously water is a big no no..... But, a few years ago I accidentally washed an old ipod left on my pants pocket. Took out of washer, put in a bowl of rice and covered with saran wrap. 2 days later was like new. Somehow the rice absorbs water even out of the tiniest places. Give it a shot, not much else to lose as of now right.
NV, just saw you sent it out.
Sent from my SPH-D710 using xda premium
Dchibro said:
No, you put a little bit of water on your screen and it created a short somewhere that effected the charging port. Let me guess ... you conveniently failed to tell the customer care Rep that you were cleaning the screen with water when the charging port stopped working.
Defect by the manufacturer? Seriously? Does anyone take personal responsibility for anything anymore?
Sent from my SPH-D710 using Tapatalk
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I didn't kill him, I swear! It was the gun!
Sent from my SPH-D710 using Tapatalk
Dioscorus said:
don't see how I'm out of luck. the failure of the USB port is directly attributable to a defect by the manufacturer. Sprint exchanges these devices and sends the defective units to Samsung(with a receipt, which I don't have, but the guy I spoke with said he could either have one for me in three days or note the account appropriately). everyone wins.
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I'm really curious as to how everyone (EVERYONE?) wins.
I bet u pray that little sticker inside doesn't show water because u won't get new phone
Sent from my SPH-D710 using xda premium
newalker91 said:
I do hate to break it to you, but that isn't how it works. No customer service number, not even retention, has the authority to demand a technician give the customer a replacement device. The technician will inspect your device, probably trash the shoddy e-ticket created by care (although in violation of M&P to do so), and create a new one based on their decision. Can almost promise that you will be required to submit an Asurion claim
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If nothing else, its good to learn/confirm from this thread that Sprint will tell you one thing, and completely do another once you deal with someone else, I have had this multiple times. So annoying ...
Sent from my SPH-D710 using xda premium
Sent from my SPH-D710 using xda premium
I'm sorry, but we don't honor manufacturer warranties. Unless you have TEP or even just ESRP, it will still cost $35. Provided, of course, that they don't find any liquid.
Sent from my SPH-D710 using xda premium
So pretty simple, I got the notorious Black Screen of Death that happens to a lot of epic users. No Samsung/Boot animation logo displayed on boot, but the phone boots successfully. I can have touch response, along with my soft keys lighting up. I have tried every single possible fix for the Epic 4g, including spare batteries, ODIN, etc.
I've searched through a ton of threads on XDA, unfortunately all of them end on "go to Sprint". I went to the store today and was told because I've had my phone 13 months, It's no longer covered by warranty and they refuse to do the $35 replacement. Right now I have only $40 to my name, so the $100 Samsung is quoting me for a fix isn't possible atm. I was wondering if anyone had any ideas on what exact HW part is failing? I'm an EE, so working with tiny electronics doesn't phase me. Idk if i should look for a blown cap./chip, disconnected wire, or a bad solder joint. I'd like to have a plan before I go into it. Does anyone have any ideas? If i can buy a spare part I'd gladly do it.
I don't really have a solution to the screen of death, but you can sell your epic to Sprint or Bestbuy for like 40$ and add the 40$ you have left and purchase another.
http://m.cowboom.com/index.cfm?page=details&contentID=850763
Maybe just odin again. I had no samsung logo on one odin and then I odined the same thing and it fixed it. I think its a sw issue not hw.
Sent from my SPH-D700 using Tapatalk 2
Didn't some find that the ribbon cable had loosened up?
Sent from my SPH-L710 using xda premium
kennyglass123 said:
Didn't some find that the ribbon cable had loosened up?
Sent from my SPH-L710 using xda premium
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If that's the case could you point me towards the thread or give me a vague direction? My Epic is in about 8 pieces on my desk right now and I'm thinking of a full reassembly to at least make sure none of the cables have come loose.
Here's a tear down video for the epic
http://www.youtube.com/watch?v=IeO89VGAPuU&feature=youtube_gdata_player
If you ribbon cable is damage it cost between 5$ -10$ to get another one.
Thx for the info. As a follow-up heres what my cable looked like when I took it apart: instagram com/p/Ow3Jj4uyW6
It looks like the sliding of the cable wears down the thin black base of the cable, causing a short to occur on the cable. I've ordered a replacement and will update when it gets here
Good to hear you found the problem, btw do you have TEP? Sprint would have fixed it for free if you took it there.
masaidjet said:
Good to hear you found the problem, btw do you have TEP? Sprint would have fixed it for free if you took it there.
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Nope, hence why I'm at DIY stage right now. I usually don't get TEP because most software problems I can fix, but I never expected a manufacturing defect
hi...guys...
i bought a note 2 tmobile version, it said "to repair" has a bad digitizer etc etc...ok so far...i thought.. i buy a new lcd and it'll be ok.. but the thing in this phone is that i read " battery water damage has been activated" and its like i didnt read it. according to the item description. the phone charge the battery, turn on (the buttons lights up but need a new lcd/digitizer in order to see the display working) and you can see the phone files on the pc.... obiously i made a big mistake here... the question that comes to me: it is possible that the phone still works, (or is there a possibility to fix it), i mean.. a phone with water damage turn on, charge and can it be plugged in the pc? i dont have the phone yet..
It's unlikely to work, but try placing the phone inside of a bag dry rice for a day or 2. It draws moisture out of the phone.
Also, maybe it is only the battery that is damaged, not the phone.
I am unsure about how to fix water damaged phones though. Hopefully you get it working, sorry about your phone
Androideka5 said:
It's unlikely to work, but try placing the phone inside of a bag dry rice for a day or 2. It draws moisture out of the phone.
Also, maybe it is only the battery that is damaged, not the phone.
I am unsure about how to fix water damaged phones though. Hopefully you get it working, sorry about your phone
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thats the first thing im gonna do man, disassemble the phone and put it in rice... hope that works :crying:
If it turns on and connects to a computer it may be okay. It seems to at least power up now there is issues like will the mic and speakers be okay
Sent from my SGH-T889 using xda app-developers app
kintwofan said:
If it turns on and connects to a computer it may be okay. It seems to at least power up now there is issues like will the mic and speakers be okay
Sent from my SGH-T889 using xda app-developers app
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+1, it's internals are working if it powers on, so we known it's not completely broken
kintwofan said:
If it turns on and connects to a computer it may be okay. It seems to at least power up now there is issues like will the mic and speakers be okay
Sent from my SGH-T889 using xda app-developers app
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Androideka5 said:
+1, it's internals are working if it powers on, so we known it's not completely broken
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i hope you guys be right, i sent him a message and here is the answer :
the water marker on the phone is pink but the one on the battery is fine. I bought this from someone as is. All I know is it seems to work. Computer recognized it, charger light works, and menu buttons light up when pressed. Haven't heard sounds from it but I assumed the volume is turned down
It might just be ok man just try to fix it and see
Sent from my SGH-T889 using Tapatalk 4 Beta
Rice is really poor dessicant. It's better than nothing but if you can get your hands on a good amount of silica gel that would be better. Dell ships their pc's with a big bag of silica gel in the box. Check your local best buy and see if they have any that they pulled from pc boxes that you can have. If not, you might be able to get it at home depot or Lowe's or maybe a shipping store like the UPS or FedEx store.
Sent from my SGH-T889 using xda premium
janjannsen99 said:
It might just be ok man just try to fix it and see
Sent from my SGH-T889 using Tapatalk 4 Beta
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moto211 said:
Rice is really poor dessicant. It's better than nothing but if you can get your hands on a good amount of silica gel that would be better. Dell ships their pc's with a big bag of silica gel in the box. Check your local best buy and see if they have any that they pulled from pc boxes that you can have. If not, you might be able to get it at home depot or Lowe's or maybe a shipping store like the UPS or FedEx store.
Sent from my SGH-T889 using xda premium
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yeah.. i wanna believe the water damage marker activated didnt cause some serious damage in the note, ...as our friend kintwofan mentioned, may be the damage was only the speaker/microphone.. anyway im gonna do the rice thing....
when i get the phone, i will fix the and post some pictures....
So my wife's power switch finally quit on her s2. We have since upgraded to note 3's, and gave our s2's to our daughters. I was going to just get the power switch replaced, but found a great deal on a complete mother board. Is there anything special that I will need to do to replace the board, other than unplugging all the connections and hooking up new board? Thanks in advance.
Nope, everything should be like butter. As long as the boards are identical it should just fit n snap. I have 2 t989's that id switch boards once in a while for fun, after 4-5 times, one of my boards stopped showing display but works with hdmi adapter to my big screen. Guess too many snaps on the board or something. Any problems, hit me up.
Sent from my SGH-T989 using xda app-developers app
itrustno1 said:
Nope, everything should be like butter. As long as the boards are identical it should just fit n snap. I have 2 t989's that id switch boards once in a while for fun, after 4-5 times, one of my boards stopped showing display but works with hdmi adapter to my big screen. Guess too many snaps on the board or something. Any problems, hit me up.
Sent from my SGH-T989 using xda app-developers app
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Thanks man, I appreciate the info!!. I have the board out already, very simple for sure. I just didnt know if it would need to be reflashed or something like that. Im guessing I might have to update it and restore her phone and apps more than likely? The board should be here by Friday. Picked it up off of ebay for 40 bucks with a 30 day guarantee to be in fully working condition, crossing fingers. Ill let you know how it goes. Thanks again.
Any good news about that board? How'd it go?
Sent from my SGH-T989 using xda app-developers app
So I know this is nothing new but Im just so MAD!
My charging port burned while I was charging it. What the hell!!!
I take very good care of my phone & never put it through heavy usage, just the normal calling, texts and a little bit of Internet.
So my question is, where do I go from here. Can Samsung fix my problem. Or will they just turn around an say "Not Our Problem buddy" lol
But seriously this suck big time..
I'll try to upload some pictures asap.
Any help would be much appreciated.
Thanks!
Ps. I Don't have insurance through my provider.
I paid the phone in Full.
Sent from my SGH-M919 using xda app-developers app
gonzalez. said:
So I know this is nothing new but Im just so f*@#king MAD!
My charging port burned while I was charging it. What the hell!!!
I take very good care of my phone & never put it through heavy usage, just the normal calling, texts and a little bit of Internet.
So my question is, where do I go from here. Can Samsung fix my problem. Or will they just turn around an say "Not Our Problem buddy" lol
But seriously this suck big time..
I'll try to upload some pictures asap.
Any help would be much appreciated.
Thanks!
Ps. I Don't have insurance through my provider.
I paid the phone in Full.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
You can swap out the charging port yourself relatively easily.
Use this video guide. It's VERY thorough. It shows you how to COMPLETELY disasemble the S4. You will find that you have access to the charging port pretty soon in the dissasembly process.
I think you have to swap out that entire circuit board that the charging port is connected to. I mean you could desodler the port and solder a new one one, but that's a lot of work for minimal gain when you can buy the entire assembly for $8.
They are all over eBay.
Here's 1 example. I searched for S4 Chargine Port
http://www.ebay.com/itm/New-Chargin...e_Replacement_Parts_Tools&hash=item3a88d3b1c9
I think you are looking at maybe a 10-15 operation on the phone here with an $8 repair.
That's assuming that the fried charging port didn't blow something else out. But were I a gambling man, I'd bet that it somethign else did get fried it would be localized to something else on that lower circuit board and you need to replace that whole peice anyway.
The S4 is remarkabley easy to break down and change defective parts on. So don't get too upset. This is an easy fix.
Hey thanks for the reply I feel a little better now, actually a lot better.
You somehow built my confidence up & I may just fix it myself. First thing I gotta do is open up the hood on my s4 lol and go from there.
Thanks for the ebay link.
Oh one more thing, you mentioned something about a video? I see no link to the video.
Surprisingly S4 is still up an running just like any other day. Amazing I know! But sucks that I wont be able to charge it
So I gotta find a cheap replacement in the meanwhile. Anyways Im getting off topic now.
Thanks again for the reply I really appreciate it...
Sent from my SGH-M919 using xda app-developers app
Get a wireless charger pad & receiver it uses different pins away from the usb plug. For file transfers use wifi
gonzalez. said:
Hey thanks for the reply I feel a little better now, actually a lot better.
You somehow built my confidence up & I may just fix it myself. First thing I gotta do is open up the hood on my s4 lol and go from there.
Thanks for the ebay link.
Oh one more thing, you mentioned something about a video? I see no link to the video.
Surprisingly S4 is still up an running just like any other day. Amazing I know! But sucks that I wont be able to charge it
So I gotta find a cheap replacement in the meanwhile. Anyways Im getting off topic now.
Thanks again for the reply I really appreciate it...
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
My bad....i cant link it from my phone.
But look at my profile and look for Threads Started By Skipjacks.
Like the 3rd or 4th one down is a thread on fixing a broken proximity sensor.
The link to the video is in the first post. I used the same video for the proximity sensor guide. It is a complete tear down video of every component on the phone.
Watch it and you will see how easy it is. The electronics are simple. Its getting the plastic case off that is the hardest...took me almost a whole minute!
Sent from your phone. You should be more careful where you leave that thing.