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I'm rooted, and screen is broke... which way should i go?

my assurion insurance cost $80 to replace. but I'm rooted. I'm concerned i won't be able to root if it has the new gingerbread firmware on it. i know it will be more expensive to pay for a repair. so can anyone toss me a bone?
i would like a link to replacement parts if possible because i have a friend that c can repair my phone at no cost if i pay for the parts.
Sent from my ADR6400L using Tapatalk

Best thing to do would try to find a broken "replacement parts" phone on ebay with a working screen.

You can root the ota bud. I will sell you a pre rooted thunderbolt lnib for 150 + your phone? [email protected]

Say you lost it, they should charge you the 80 and get you a new or a refurb

Get your insurance. They don't give a **** about root. Then root the replacement
Sent from my ADR6350 using Tapatalk

Exactly. Just use your insurance. Why would Asurion care if you rooted your phone or not? It's 3rd party insurance, you're not claiming warranty repair or anything. Your car insurance doesn't drop you just because you bought and installed a new stereo. $80 is going to be cheaper than anyone will fix your phone for anyway, and you'll get a new phone instead of the same one that probably has dings on it from getting dropped. Maybe you'll get lucky and they'll be out of Thunderbolts and send you a Bionic or something instead.

So I watched my Eagles get beat by the bears and dropped my phone. Insult to injury! Does anyone have success replacing their screen? If so, where did you get parts and tools? Please don't recommend a seller, brand or manufacturer that you haven't personally had success with... Links please
sent from my no NonS3NS3 ADR6400L

Talked to a rep at asurion they said under the table they really don't care if its rooted they complete erase and reinstall all new software on all new phone so they don't really check.

ryanstfl said:
So I watched my Eagles get beat by the bears and dropped my phone. Insult to injury! Does anyone have success replacing their screen? If so, where did you get parts and tools? Please don't recommend a seller, brand or manufacturer that you haven't personally had success with... Links please
sent from my no NonS3NS3 ADR6400L
Click to expand...
Click to collapse
do you need the lcd part or the lcd digitizer??? (aka the touch interface)

It won't be new
Sent from my ADR6400L using XDA App

Okay it wasn't a new phone but they did a really good job with it.

How to swap your black t989 for a white

I went in the T-Mobile Store today to do a warranty exchange... they told me they were out of stock with the black ones and had to send me a brand new white... I don't know about over the phone... but that's what happened in the store. So I tried again with my brother's line on the same account and they are sending him a brand new white one as well... Give it a shot!!!!
IF I helped you please hit the thanks button.

Put pics of them sending you a new white phone as warranty from your t mobile account online
Sent from my SGH-T989 using xda premium

horatiob said:
I went in the T-Mobile Store today to do a warranty exchange... they told me they were out of stock with the black ones and had to send me a brand new white... I don't know about over the phone... but that's what happened in the store. So I tried again with my brother's line on the same account and they are sending him a brand new white one as well... Give it a shot!!!!
IF I helped you please hit the thanks button.
Click to expand...
Click to collapse
I will do that so what do I do, just walk in and say that it don't work
Sent from my SGH-T989 using xda premium

HRodMusic said:
I will do that so what do I do, just walk in and say that it don't work
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Man I'm so tempted to do this....I'm on my 3rd phone but I'm scared I may get one with a bad screen again.
Good luck to you guys who can pull this off

How long did you have you sgsII?
Sent from my SGH-T989 using Tapatalk

kharnage said:
Put pics of them sending you a new white phone as warranty from your t mobile account online
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I just came back here and saw how many was doubting me... thank God I have photoshop skills to blur out certain personal information.
You people are too doubtful. You should have just ran to the store and at least try.
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I hope they are still out of stock on the black one when you guys go tomorrow.
Lastly, if I say anything on XDA developers you can take it to the bank. I don't lie or troll... I say what I mean and I mean what I say.

tdizzle404 said:
How long did you have you sgsII?
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Since November. "Magenta Saturday"

HRodMusic said:
I will do that so what do I do, just walk in and say that it don't work
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I just complained about the blobs and line and told them I'm gonna keep on doing it till I get a decent screen.

Did you do watranty exchange witjin remorse period or after? My stores dont let me do this. I have to call in if that is what you are talking about? So they said their warehouse is out of stock? I dont want to do this and have to get a redurb white?
horatiob said:
I went in the T-Mobile Store today to do a warranty exchange... they told me they were out of stock with the black ones and had to send me a brand new white... I don't know about over the phone... but that's what happened in the store. So I tried again with my brother's line on the same account and they are sending him a brand new white one as well... Give it a shot!!!!
IF I helped you please hit the thanks button.
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App

tiguy99 said:
Man I'm so tempted to do this....I'm on my 3rd phone but I'm scared I may get one with a bad screen again.
Good luck to you guys who can pull this off
Click to expand...
Click to collapse
Don't worry about that. If the screen they sent you is bad just send it back. Call them and tell them they sent you one with a bad screen so you sending it back and ask them to send you another.
I don't play when I get on the phone with T-Mobile. I am the consumer and the bill payer. They sold me a defective screen. I have a right to have my device working the way it's expected to.

chib1panda said:
Did you do watranty exchange witjin remorse period or after? My stores dont let me do this. I have to call in if that is what you are talking about? So they said their warehouse is out of stock? I dont want to do this and have to get a redurb white?
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Naa, they sending me a brand new white one. Brand NEW in T-Mobile box and all. I don't know about your store. Make sure you go to a corporately owned store. They can process the handset exchange right there in the store.

horatiob said:
I just came back here and saw how many was doubting me... thank God I have photoshop skills to blur out certain personal information.
You people are too doubtful. You should have just ran to the store and at least try.
I hope they are still out of stock on the black one when you guys go tomorrow.
Lastly, if I say anything on XDA developers you can take it to the bank. I don't lie or troll... I say what I mean and I mean what I say.
Click to expand...
Click to collapse
This is true coming from a T-Mobile Employee myself with a white GS2. Just note that you are getting refurb unit and only get a new replacement if it is within 14 days. Just make sure to unroot and install the 2.3.6 OTA through ODIN.

Oregon does not have corporate stores. Nearest onebis washington. But my question was . Did they say hey were out of stock at their store and warehouse?
horatiob said:
Naa, they sending me a brand new white one. Brand NEW in T-Mobile box and all. I don't know about your store. Make sure you go to a corporately owned store. They can process the handset exchange right there in the store.
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App

AJ7677 said:
This is true coming from a T-Mobile Employee myself with a white GS2. Just note that you are getting refurb unit and only get a new replacement if it is within 14 days. Just make sure to unroot and install the 2.3.6 OTA through ODIN.
Click to expand...
Click to collapse
Well the store rep informed me that it would be brand new. So we will have to see. I already got my wife a white one and I don't particularly care for the white. I really like the black one more. So if they send me a refurb white I'll just send it back and tell them to let me know when the black is back in stock. I just want a screen that's not that obvious with the lines and blobs...
Thank you for your input AJ. I will hit the thanks button. It's nice the have a team magenta member on our forum

I just called in because last night after I was testing some skyrocket modems and roms I attempted to revert back to stock and could not get baseband back. I tried some stuff from some of the other threads, but just could not get it to work. They processed it as next day and they are out of black. I am getting a NEW white kit this thursday. Only thing is they said USB cable is not included. While, I didnt want to get the white one this way, at least I am safe from craigslist scams....Thanks OP

Just for proof for you naysayers.
horatiob said:
Don't worry about that. If the screen they sent you is bad just send it back. Call them and tell them they sent you one with a bad screen so you sending it back and ask them to send you another.
I don't play when I get on the phone with T-Mobile. I am the consumer and the bill payer. They sold me a defective screen. I have a right to have my device working the way it's expected to.
Click to expand...
Click to collapse

Do they charge to do this?

synergeticink said:
Do they charge to do this?
Click to expand...
Click to collapse
$5 processing fee ....

Bummer, I am talking to a rep online on chat and since I can't pay my bill till Thursday he can't process the exchange to see if a white one is available. Bummer.
How many people have had luck trying this?

synergeticink said:
Bummer, I am talking to a rep online on chat and since I can't pay my bill till Thursday he can't process the exchange to see if a white one is available. Bummer.
How many people have had luck trying this?
Click to expand...
Click to collapse
My White one will be here Thursday

[Q] Repair Cost (Pics Included)!

My apologies to those of you before who were offended by my previous post, I didn't mean to start up such a ruckus.
However, I managed to borrow a friend's camera to show you the damage to my phone, and I was hoping you all might be able to tell me if I can get it repaired and if so how much it would cost.
Before you view them, note that the damage to the screens is internal, the outside of the screen is not damaged, if I run my finger over it there is no crack or anything, it all appears to be on the inner part of the screen.
Thanks!
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The red outline I've done in paint shows a crack the runs the length of the screen on the left, as well as in the top right corner of the screen. Any other little blemishes you see that are minor scratches on the surface of the screen and are insignificant, the main focus here is that obvious crack at the top left, and those that run down the left side and the top right corner.
EDIT: I read somewhere on Sprint's site that if it could be repaired inside of a repair store the cost would be $35 is that true?

It's not going to be cheaper than SPP + deductible.
Sent from my SPH-D710 using Tapatalk

fonebone2 said:
It's not going to be cheaper than SPP + deductible.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
I'm sorry what does SPP stand for?
I don't have insurance or warranty if that's what you're referring to :/

Bacardi222 said:
I'm sorry what does SPP stand for?
I don't have insurance or warranty if that's what you're referring to :/
Click to expand...
Click to collapse
you down with spp? yea you know me.
but for reals, i believe that just refers to a third party warranty. standard protection plan maybe?

husker apollo said:
you down with spp? yea you know me.
but for reals, i believe that just refers to a third party warranty. standard protection plan maybe?
Click to expand...
Click to collapse
Oh okay thanks! Any idea what it might cost to fix without all this jazz?

Unfortunately, I do not think that is something that will be covered under the $35. That is if there is a hardware related issue, and you don't have insurance they will swap it for 35 bucks. But since it was your error I am almost positive that they will not cover it. I would buy a new screen online for probable $100+ and repair it myself. Otherwise be ready to shell out $600 for a new phone.

jasone4gt said:
Unfortunately, I do not think that is something that will be covered under the $35. That is if there is a hardware related issue, and you don't have insurance they will swap it for 35 bucks. But since it was your error I am almost positive that they will not cover it. I would buy a new screen online for probable $100+ and repair it myself. Otherwise be ready to shell out $600 for a new phone.
Click to expand...
Click to collapse
Thanks for the reply, this is getting scary :/ I certainly do not have that kind of money to spare.

jasone4gt said:
Unfortunately, I do not think that is something that will be covered under the $35. That is if there is a hardware related issue, and you don't have insurance they will swap it for 35 bucks. But since it was your error I am almost positive that they will not cover it. I would buy a new screen online for probable $100+ and repair it myself. Otherwise be ready to shell out $600 for a new phone.
Click to expand...
Click to collapse
yeesh that's steep. just my 2 cents here: i tried to replace a screen on my old iphone 3g once, and couldn't put it back together. i took it to the apple store, paid $100 for an out of warranty replacement, plus the wasted time and $ on the parts... although i do not consider myself to be a technician by any means, it's harder than advertised.
sorry for the OP that sucks... i'm really happy i have the protection plan... it's only like another 5$ a month.

husker apollo said:
yeesh that's steep. just my 2 cents here: i tried to replace a screen on my old iphone 3g once, and couldn't put it back together. i took it to the apple store, paid $100 for an out of warranty replacement, plus the wasted time and $ on the parts... although i do not consider myself to be a technician by any means, it's harder than advertised.
sorry for the OP that sucks... i'm really happy i have the protection plan... it's only like another 5$ a month.
Click to expand...
Click to collapse
Yeah, I appreciate the advice but I can definitely not do something like that without screwing something up.
Next time I know to go with the protection plan, do you know if I can get a protection plan on a new phone, like for example if I got this one replaced with a new one (or refurbished? however they do it) would I then be able to add the protection plan on that?

Bacardi222 said:
Yeah, I appreciate the advice but I can definitely not do something like that without screwing something up.
Next time I know to go with the protection plan, do you know if I can get a protection plan on a new phone, like for example if I got this one replaced with a new one (or refurbished? however they do it) would I then be able to add the protection plan on that?
Click to expand...
Click to collapse
i am not sure, i know when i bought the phone they gave you 30 days to add it; you may get a refurb or something which generally have a different set of warranty guidelines... but i'm new to sprint so i really am just speculating. i just switched from iphone to this phone when it came out and (fortunately) have not had to exercise the warranty.
the best thing you can do to get a straight answer is find some time to go into a sprint store and talk to someone.

I read in one of these forums about how to get the insurance after the fact. It is possible...

husker apollo said:
i am not sure, i know when i bought the phone they gave you 30 days to add it; you may get a refurb or something which generally have a different set of warranty guidelines... but i'm new to sprint so i really am just speculating. i just switched from iphone to this phone when it came out and (fortunately) have not had to exercise the warranty.
the best thing you can do to get a straight answer is find some time to go into a sprint store and talk to someone.
Click to expand...
Click to collapse
Yeah I actually just looked up a sprint store that does repairs about 20 minutes away, I'm gonna head there today to see if I can get some answers.
Thanks!

Yes you can, I always get my phones from ebay used or new you can get insurance.

Bacardi222 said:
Yeah I actually just looked up a sprint store that does repairs about 20 minutes away, I'm gonna head there today to see if I can get some answers.
Thanks!
Click to expand...
Click to collapse
im a bit curious how this plays out for you, let us know. good luck!

jasone4gt said:
I read in one of these forums about how to get the insurance after the fact. It is possible...
Click to expand...
Click to collapse
latoso said:
Yes you can, I always get my phones from ebay used or new you can get insurance.
Click to expand...
Click to collapse
Awesome, this is good news. The main problem now is seeing if I can get this phone fixed for a reasonable cost...preferably under $600 lmao.
Thanks for helping I really appreciate it

Just look on eBay for LCD replacement for $100 fix it your self. I'm no tech and I have done it my self

latoso said:
Just look on eBay for LCD replacement for $100 fix it your self. I'm no tech and I have done it my self
Click to expand...
Click to collapse
LOL That's exactly what I said. Everyone else told him DON'T DO IT...

Let me guess...you were wearing tight jeans...and you had your phone in your front pocket......am I right?
Sent from my SPH-D710 using Tapatalk

choyt2011 said:
let me guess...you were wearing tight jeans...and you had your phone in your front pocket......am i right?
Sent from my sph-d710 using tapatalk
Click to expand...
Click to collapse
hahaha lol what?!?

jasone4gt said:
Unfortunately, I do not think that is something that will be covered under the $35. That is if there is a hardware related issue, and you don't have insurance they will swap it for 35 bucks. But since it was your error I am almost positive that they will not cover it. I would buy a new screen online for probable $100+ and repair it myself. Otherwise be ready to shell out $600 for a new phone.
Click to expand...
Click to collapse
If he has TEP he will just pay a $150 deductible and get a refurbished phone.
Sent from my SPH-D710 using xda premium

Looking for a new lcd

So, I'm looking for a new LCD for my recently acquired gnex. Everything on it is working perfect except the lcd has what looks almost like damage from a magnet in the bottom right corner. I've looked around a little bit but can't find any for less than almost 200 usd. That's more than I paid for the phone and I refuse to pay that much for a single part. Does anyone here know where I should look?
Sent from my LG spectrum running cm10

Bump for no replies. Any suggestions residents of xda?
Sent from my LG spectrum running cm10

E-bay has always been cheapest on spare parts when I repair phones.
If it's still too expensive, either by another ruined gnex, where the LCD is intact, or sell yours as damaged and buy a new device.

mortenmhp said:
E-bay has always been cheapest on spare parts when I repair phones.
If it's still too expensive, either by another ruined gnex, where the LCD is intact, or sell yours as damaged and buy a new device.
Click to expand...
Click to collapse
That's what I was thinking. Thanks for the answer.
sent from my liquidsmooth gnex.

macklinjudith1 said:
I'm beginning to think I just have a faulty phone!
Click to expand...
Click to collapse
The pics didn't show up. What's wrong with yours?
sent from my liquidsmooth gnex.

I just replaced my cracked screen from 1 I got off eBay. $60 + $10 shipping. Look for seller named redocean2. Prompt shipping.
Sent from my Galaxy Nexus using xda premium

I don't actually need the screen itself. I need a new lcd. Thanks for the input though, I'll look them up and see what they have.
sent from my liquidsmooth gnex.

I have the Sprint version, and to my knowledge the screen and LCD are fused (glued really good) together, so I had to replace the whole assembly. So yeah, may not help you, but good luck though!
Sent from my Galaxy Nexus using xda premium

Sad day, cracked screen.

Well, sad day today. A golf ball landed on my galaxy s3's screen. Needless to say, golf ball > galaxy s3.
Called customer service to see how much it is to be replaced, and with my insurance, its a big 166$. Ridiculous.
EDIT:
My brother works at a Radio shack, and they'll fix it for like 100$.
Has anyone used Radio shack before to get a screen replacement? If so, how long did it take, and did they do a goob job?

feet taiserva
Purchase the replacement screen on eBay, watch a video on youtube on the screen replacement. It's easier than you think and wouldn't cost much at all. If your opposed to that I would trust them, it's not difficult.

MiG8GT said:
Purchase the replacement screen on eBay, watch a video on youtube on the screen replacement. It's easier than you think and wouldn't cost much at all. If your opposed to that I would trust them, it's not difficult.
Click to expand...
Click to collapse
The 100$ is what my brother said, after looking online it actually ends up to being 329$.
I'm thinking I'll let T-Mobile do it... I don't want to risk destroying it myself..
Kind of sucks though, a golf ball dropped and cracked it as bad as it did, it's at the bottom, like right on the home button, but the crack went to nearly the top of the screen.

Did you check eBay?? I would think they were way under $100 for the screen.

MiG8GT said:
Did you check eBay?? I would think they were way under $100 for the screen.
Click to expand...
Click to collapse
Well I checked Amazon, I have Amazon Prime for free for being a student.. and they are around $15-20.
I just don't want to take the chance that i make it worse than it already is... I'm not good at all at doing things like that, I'd rather it be done by someone who knows what they are doing.
Also, they said I could use a phone from the T-Mobile store until mine is replaced, which is pretty cool..

Understandable you don't want to make it worse than it already is. Try looking for places in your local area, there are repair shops that fix phones and video game systems for a fraction of the cost. Some times on Groupon they have Groupons for say $60 for a screen replacement, that's always another option you could check out.

MiG8GT said:
Understandable you don't want to make it worse than it already is. Try looking for places in your local area, there are repair shops that fix phones and video game systems for a fraction of the cost. Some times on Groupon they have Groupons for say $60 for a screen replacement, that's always another option you could check out.
Click to expand...
Click to collapse
Yea, I will look around.. But I do like that I can take it to T-Mobile, and they will loan me a phone while it's being fixed. I'll have to odin it back to stock though. Oh well.
Thanks for the input!

Can't hurt to check around. Anytime!

Ontop of having Radio Shack doing it...it will void your warranty...to keep your warranty either have T-Mobile or Samsung fix it.
Sent from my Galaxy S III

CodyRst said:
Well I checked Amazon, I have Amazon Prime for free for being a student.. and they are around $15-20.
I just don't want to take the chance that i make it worse than it already is... I'm not good at all at doing things like that, I'd rather it be done by someone who knows what they are doing.
Also, they said I could use a phone from the T-Mobile store until mine is replaced, which is pretty cool..
Click to expand...
Click to collapse
Good call just pay the price and don't worry about the other stuff
Sent from my SGH-T999 using xda app-developers app

daxecutioner24 said:
Good call just pay the price and don't worry about the other stuff
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Well I called the insurance company this morning. They said $150, and that my replacement phone will be here tomorrow.
All is well, atleast it still works so I can use it until the new one comes tomorrow. Glad im getting a new one as well, instead of just getting this one fixed and sent back.
Thanks for feedback guys! :victory:

Well, as new as a refurbished phone can get. Any replacement/warranty phone that congress from tmobile is most likely going to be refurbished. I know because I have one and I'm very nit picky about my phone and always find some small defect with it.
Sent from my SGH-T999 using xda premium

ucantak3dis said:
Well, as new as a refurbished phone can get. Any replacement/warranty phone that congress from tmobile is most likely going to be refurbished. I know because I have one and I'm very nit picky about my phone and always find some small defect with it.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Yeah, I have had that experience as well... Although more often than not, I end up with a busted camera which is more than a *minor* defect...
Asurion sometimes sends out BNIB devices but only if a) they don't have a refurb on hand or b) you've gone through a few refurbs in a short time.

I tried fixing my Nexus One's cracked screen...ROYALLY ****ed it up (just a little too much glue & ripped a ribbon) and ended up wasting $150 even after selling it for parts on eBay.
I would say if you are thinking about doing it yourself and don't have a lot of patience/manual dexterity/proper tools & work environment, don't try.
Also I figure the S3 is probably a lot harder to take apart than my old N1.

CodyRst said:
Well I called the insurance company this morning. They said $150, and that my replacement phone will be here tomorrow.
All is well, atleast it still works so I can use it until the new one comes tomorrow. Glad im getting a new one as well, instead of just getting this one fixed and sent back.
Thanks for feedback guys! :victory:
Click to expand...
Click to collapse
Yeah it may come plastic wrap and all but it's a refurbished one. Fixing the one you had at least you knew it was ok and how old it is compare to a used one that may bring a host of issues.
Sent from my SGH-T999 using xda app-developers app

Well got the replacement today, was surprised when i opened it.
It came with the phone, a battery, a back cover, a usb and charger, headphones, a new sims card.
I'm wondering if I need to send back my old battery, or just the old phone?

CodyRst said:
Well got the replacement today, was surprised when i opened it.
It came with the phone, a battery, a back cover, a usb and charger, headphones, a new sims card.
I'm wondering if I need to send back my old battery, or just the old phone?
Click to expand...
Click to collapse
Just the old phone. You keep all accessories and back cover.
Sent from my SGH-T999 using Tapatalk 2

Towle said:
Just the old phone. You keep all accessories and back cover.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Sounds good, just dont want to be charged for a battery or usb cable

I thought when you do an insurance claim the broken phone is yours.
Sent from my SGH-T999 using Tapatalk 2

Five0nIt said:
I thought when you do an insurance claim the broken phone is yours.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
That thought makes no sense at all,
Sent from my Nexus 7 using xda premium