Sad day, cracked screen. - T-Mobile, Samsung Galaxy SIII

Well, sad day today. A golf ball landed on my galaxy s3's screen. Needless to say, golf ball > galaxy s3.
Called customer service to see how much it is to be replaced, and with my insurance, its a big 166$. Ridiculous.
EDIT:
My brother works at a Radio shack, and they'll fix it for like 100$.
Has anyone used Radio shack before to get a screen replacement? If so, how long did it take, and did they do a goob job?

feet taiserva
Purchase the replacement screen on eBay, watch a video on youtube on the screen replacement. It's easier than you think and wouldn't cost much at all. If your opposed to that I would trust them, it's not difficult.

MiG8GT said:
Purchase the replacement screen on eBay, watch a video on youtube on the screen replacement. It's easier than you think and wouldn't cost much at all. If your opposed to that I would trust them, it's not difficult.
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Click to collapse
The 100$ is what my brother said, after looking online it actually ends up to being 329$.
I'm thinking I'll let T-Mobile do it... I don't want to risk destroying it myself..
Kind of sucks though, a golf ball dropped and cracked it as bad as it did, it's at the bottom, like right on the home button, but the crack went to nearly the top of the screen.

Did you check eBay?? I would think they were way under $100 for the screen.

MiG8GT said:
Did you check eBay?? I would think they were way under $100 for the screen.
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Well I checked Amazon, I have Amazon Prime for free for being a student.. and they are around $15-20.
I just don't want to take the chance that i make it worse than it already is... I'm not good at all at doing things like that, I'd rather it be done by someone who knows what they are doing.
Also, they said I could use a phone from the T-Mobile store until mine is replaced, which is pretty cool..

Understandable you don't want to make it worse than it already is. Try looking for places in your local area, there are repair shops that fix phones and video game systems for a fraction of the cost. Some times on Groupon they have Groupons for say $60 for a screen replacement, that's always another option you could check out.

MiG8GT said:
Understandable you don't want to make it worse than it already is. Try looking for places in your local area, there are repair shops that fix phones and video game systems for a fraction of the cost. Some times on Groupon they have Groupons for say $60 for a screen replacement, that's always another option you could check out.
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Yea, I will look around.. But I do like that I can take it to T-Mobile, and they will loan me a phone while it's being fixed. I'll have to odin it back to stock though. Oh well.
Thanks for the input!

Can't hurt to check around. Anytime!

Ontop of having Radio Shack doing it...it will void your warranty...to keep your warranty either have T-Mobile or Samsung fix it.
Sent from my Galaxy S III

CodyRst said:
Well I checked Amazon, I have Amazon Prime for free for being a student.. and they are around $15-20.
I just don't want to take the chance that i make it worse than it already is... I'm not good at all at doing things like that, I'd rather it be done by someone who knows what they are doing.
Also, they said I could use a phone from the T-Mobile store until mine is replaced, which is pretty cool..
Click to expand...
Click to collapse
Good call just pay the price and don't worry about the other stuff
Sent from my SGH-T999 using xda app-developers app

daxecutioner24 said:
Good call just pay the price and don't worry about the other stuff
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Well I called the insurance company this morning. They said $150, and that my replacement phone will be here tomorrow.
All is well, atleast it still works so I can use it until the new one comes tomorrow. Glad im getting a new one as well, instead of just getting this one fixed and sent back.
Thanks for feedback guys! :victory:

Well, as new as a refurbished phone can get. Any replacement/warranty phone that congress from tmobile is most likely going to be refurbished. I know because I have one and I'm very nit picky about my phone and always find some small defect with it.
Sent from my SGH-T999 using xda premium

ucantak3dis said:
Well, as new as a refurbished phone can get. Any replacement/warranty phone that congress from tmobile is most likely going to be refurbished. I know because I have one and I'm very nit picky about my phone and always find some small defect with it.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Yeah, I have had that experience as well... Although more often than not, I end up with a busted camera which is more than a *minor* defect...
Asurion sometimes sends out BNIB devices but only if a) they don't have a refurb on hand or b) you've gone through a few refurbs in a short time.

I tried fixing my Nexus One's cracked screen...ROYALLY ****ed it up (just a little too much glue & ripped a ribbon) and ended up wasting $150 even after selling it for parts on eBay.
I would say if you are thinking about doing it yourself and don't have a lot of patience/manual dexterity/proper tools & work environment, don't try.
Also I figure the S3 is probably a lot harder to take apart than my old N1.

CodyRst said:
Well I called the insurance company this morning. They said $150, and that my replacement phone will be here tomorrow.
All is well, atleast it still works so I can use it until the new one comes tomorrow. Glad im getting a new one as well, instead of just getting this one fixed and sent back.
Thanks for feedback guys! :victory:
Click to expand...
Click to collapse
Yeah it may come plastic wrap and all but it's a refurbished one. Fixing the one you had at least you knew it was ok and how old it is compare to a used one that may bring a host of issues.
Sent from my SGH-T999 using xda app-developers app

Well got the replacement today, was surprised when i opened it.
It came with the phone, a battery, a back cover, a usb and charger, headphones, a new sims card.
I'm wondering if I need to send back my old battery, or just the old phone?

CodyRst said:
Well got the replacement today, was surprised when i opened it.
It came with the phone, a battery, a back cover, a usb and charger, headphones, a new sims card.
I'm wondering if I need to send back my old battery, or just the old phone?
Click to expand...
Click to collapse
Just the old phone. You keep all accessories and back cover.
Sent from my SGH-T999 using Tapatalk 2

Towle said:
Just the old phone. You keep all accessories and back cover.
Sent from my SGH-T999 using Tapatalk 2
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Click to collapse
Sounds good, just dont want to be charged for a battery or usb cable

I thought when you do an insurance claim the broken phone is yours.
Sent from my SGH-T999 using Tapatalk 2

Five0nIt said:
I thought when you do an insurance claim the broken phone is yours.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
That thought makes no sense at all,
Sent from my Nexus 7 using xda premium

Related

Dropped my phone :(

It has got scratched on the back on couple of places. I want to exchange it in radio shack is that possible?
Please tell me you are kidding? YOU mishandled your phone and dropped it, causing physical damage. Now you want to take it into the store so they can exchange it and eat the cost? Go ahead and take it into them so they can laugh at you and essentially tell you the same thing.
Should have bought a case...
Sorry to hear. I dropped mine the other day and it doesn't have a scratch on it.
flameinthefire said:
It has got scratched on the back on couple of places. I want to exchange it in radio shack is that possible?
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Click to collapse
No they won't exchange it over a scratch.
Sent from my Galaxy Nexus using xda premium
Wrap it in a case and learn from the experience.
Buy a replacement back on eBay for around 40 bucks and change it yourself.
Sent from my Galaxy Nexus using xda premium
well i am not gonna say i am exchanging it because of scratch i ll say it doesnt work properly
flameinthefire said:
It has got scratched on the back on couple of places. I want to exchange it in radio shack is that possible?
Click to expand...
Click to collapse
The battery cover is 5 dollars only at Verizon wireless website.......if the scratches are on the battery cover only then u will pay only 5 $ to fix it....
Sent from my Galaxy Nexus using XDA App
afma_afma said:
The battery cover is 5 dollars only at Verizon wireless website.......if the scratches are on the battery cover only then u will pay only 5 $ to fix it....
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
its not the battery cover its the corners of the phone
flameinthefire said:
well i am not gonna say i am exchanging it because of scratch i ll say it doesnt work properly
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Click to collapse
low, that is low man.
flameinthefire said:
well i am not gonna say i am exchanging it because of scratch i ll say it doesnt work properly
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Click to collapse
Oh sure, that will work. Please try that.
flameinthefire said:
well i am not gonna say i am exchanging it because of scratch i ll say it doesnt work properly
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Click to collapse
This is THE reason places like Newegg used to have great return policies.
Just replace the cover, wrap the device in a cover and stop scamming the system.
If your within your 30 days you can exchange it. You might get hit with a restocking fee. Anyways if you want to make sure you get an exchange done, just brick the phone. Brick the phone to the point where it doesn't boot up. And then just play dumb tell them you woke up this morning and this happened. Trust me I work at Verizon I know the drill. The average radio shack employee couldn't tell you the difference from Odin and RSD... with the current policy radio shack has then they are forced to exchange it. Conclusion would be a faulty hardware. Yea its pretty low doing that, but I have done it multiple times. And its not like radio shack is my best friend, so your kinda screwing them over but they would do the same to you.
flameinthefire said:
well i am not gonna say i am exchanging it because of scratch i ll say it doesnt work properly
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Click to collapse
That would be dishonest. Better to have a few scratches on your phone than a guilty conscience.
Sent from my Xoom using xda premium
Too much internet police on here if he messed up and dropped it yes thats his fault
if he goes and lies and they dont believe him too damn bad
if they do believe him then good for him he got what he wanted
verizon wont exchange it over the phone right?
flameinthefire said:
verizon wont exchange it over the phone right?
Click to expand...
Click to collapse
find out for yourself i doubt anyone will give u any help on this
flameinthefire said:
well i am not gonna say i am exchanging it because of scratch i ll say it doesnt work properly
Click to expand...
Click to collapse
And the first thing they will check is if there is any physical damage to the phone...then laugh at you
Seriously dude, think before you ask a question and use common sense here.
yeah you cant get an exchange just because of scratches. 2 words.. large magnet
Isn't encouraging fraud breaking the rules around here? Not to mention illegal?
OP, I would advise you to NOT to scam the system. You may think it is harmless, but somebody, somewhere will suffer the consequences of your lying.
Besides, it's very dishonest. You're trying to get a new one by claiming a defect when YOU'RE the one who broke it? Come on, you aren't that much of a scumbag, are you?

Screen replacement at Sprint store

I know there are some old threads about replacement screen for Samsung Epic. Today, My keyboard letter "H" come off as pushing the screen up. Somehow, the letter "H" got stuck under the screen and cause some damage to the video cable. Do Sprint still offering replacement screen for $35? Im planning to go Sprint Repair store today. My phone is running CM9 and it have a long crack on it.
I wouldn't repair your screen even if you knew proper english boy.
Sent from my SPH-D700 using XDA
b16flybye said:
I wouldn't repair your screen even if you knew proper english boy.
Sent from my SPH-D700 using XDA
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lol, I'm sorry for my sloppy grammar. You see.. Im deaf and most deaf people always struggling with english writing. But Imma try to edit my post and make it look much better
silverhawknike said:
Do Sprint still offering replacement screen for $35? Im planning to go Sprint Repair store today.
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Click to collapse
Good luck with the sprint store, I didn't know they ever had a offer for a replacement screen if it doesn't work out for ya at the S store I would suggest you take a look at ebay for bad esn versions of the epic. It may not be ideal but you can pick up a bad esn epic for 75 bucks and cannibalize it for the parts you need.
b16flybye said:
I wouldn't repair your screen even if you knew proper english boy.
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Click to collapse
You sir should take your poor attitude and gtfo, its the people such as yourself that are driving members away from XDA.
thaiceman said:
Good luck with the sprint store, I didn't know they ever had a offer for a replacement screen if it doesn't work out for ya at the S store I would suggest you take a look at ebay for bad esn versions of the epic. It may not be ideal but you can pick up a bad esn epic for 75 bucks and cannibalize it for the parts you need.
Click to expand...
Click to collapse
Alright thanks! I brought Samsung Epic in good condition without motherboard in it. All i have to do is move my old motherboard to empty Epic. http://www.ebay.com/itm/20076970143...NX:IT&_trksid=p3984.m1497.l2649#ht_1754wt_864
Because it has a crack sprint will make you use tep which has a $100 deductible.
silverhawknike said:
Alright thanks! I brought Samsung Epic in good condition without motherboard in it. All i have to do is move my old motherboard to empty Epic. http://www.ebay.com/itm/20076970143...NX:IT&_trksid=p3984.m1497.l2649#ht_1754wt_864
Click to expand...
Click to collapse
I did that same exact thing like 3 days ago. Make sure to move the sticker under you battery to. That goes with your motherboard. Oh and you need a #000 phillips head. If you can't find em online- its the same size sold with glasses fixing kits- if you have one of those. Just be careful with the antenna cable, and make sure to pull off all the flex cables b4 trying to lift the mobo. There should be atleast one on the top and one on the left side. I don't remember if there is one on the right.

[Q]Need a retail replacement Galaxy SIII box...can it be purchased somewhere?

Well I know this sounds strange, but My original box fell victim to a leaky roof, and now, I need a new one to maintain appearances (plus I liked the look and items...) Is there any place that sells everything(Galaxy Sleeve, Box, headphones, instructions, inserts, charger + cable [if possible]) without having to buy the phone itself again?
I recently caught an auction on Ebay, but didn't make it on time... so I was wondering if anyone knew of somewhere else I could maaaaybe find one?
I already tried asking the store I bought it from for a replacement...no deal. Same with my nearby T-Mobile outlet. At least they gave me half a box with nothing in it...
Just curious, but how much did the box go for on ebay? Do you care if it's sprint/att/Verizon /etc?
Sent from my SPH-L710 using xda app-developers app
I stopped watching it after $55. The sleeve was red and with everything brand new except, of course, the phone.
I'd like it tI be T-Mobile, but if that wasn't possible, I would'nt mind any as long as it was complete and like new.
Sent from my SGH-T999 using xda app-developers app
oh man. i only have the box. lol
I still have the box that mine came with including headphones, earbud squishys, and all that good stuff... PM me if you are still looking for one and we can work out a deal =)
Still looking for one, if possible...
@shinigenEddy Sure. Sent you one. Let me know what you think.
neoage said:
Still looking for one, if possible...
@shinigenEddy Sure. Sent you one. Let me know what you think.
Click to expand...
Click to collapse
If it doesn't work out with him I have a mint white box with unopened headphones and an open charger and cable, and the manuals/papers that came with it, I would be up for selling or trading for a nice heavy duty case if you have one

Looking for a new lcd

So, I'm looking for a new LCD for my recently acquired gnex. Everything on it is working perfect except the lcd has what looks almost like damage from a magnet in the bottom right corner. I've looked around a little bit but can't find any for less than almost 200 usd. That's more than I paid for the phone and I refuse to pay that much for a single part. Does anyone here know where I should look?
Sent from my LG spectrum running cm10
Bump for no replies. Any suggestions residents of xda?
Sent from my LG spectrum running cm10
E-bay has always been cheapest on spare parts when I repair phones.
If it's still too expensive, either by another ruined gnex, where the LCD is intact, or sell yours as damaged and buy a new device.
mortenmhp said:
E-bay has always been cheapest on spare parts when I repair phones.
If it's still too expensive, either by another ruined gnex, where the LCD is intact, or sell yours as damaged and buy a new device.
Click to expand...
Click to collapse
That's what I was thinking. Thanks for the answer.
sent from my liquidsmooth gnex.
macklinjudith1 said:
I'm beginning to think I just have a faulty phone!
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The pics didn't show up. What's wrong with yours?
sent from my liquidsmooth gnex.
I just replaced my cracked screen from 1 I got off eBay. $60 + $10 shipping. Look for seller named redocean2. Prompt shipping.
Sent from my Galaxy Nexus using xda premium
I don't actually need the screen itself. I need a new lcd. Thanks for the input though, I'll look them up and see what they have.
sent from my liquidsmooth gnex.
I have the Sprint version, and to my knowledge the screen and LCD are fused (glued really good) together, so I had to replace the whole assembly. So yeah, may not help you, but good luck though!
Sent from my Galaxy Nexus using xda premium

Help!!! My top panel with the speaker is peeling off!!

Okay guys, I literally just got my phone last night and boy do I love it! But I've just noticed an issue with it already and I just wanted to see if others have had it as well. Heres a few pictures. Ive got a slight issue in that I ordered it from the US, but I live in New Zealand. Heres hoping I have some sort of warranty
Some input from users would be nice!
Cheers,
Call HTC or the place you bought it from. One should be able to accommodate you.
Sent from my HTC One_M8 using XDA Free mobile app
Someone posted this in another forum too....
mm79k said:
Someone posted this in another forum too....
Click to expand...
Click to collapse
ya man that is not normal at all. I'm pretty sure they have a warranty over this, just give them your pictures along with your order information.
Yeah well I contacted HTC and because it is a US phone it's gonna cost me $100 to get it shipped to Taiwan to be repaired as local New Zealand stores will not cover it.
It's a real pain in the ass. I could get it replaced by Amazon but then I have to ship it to someone in the US to ship to Amazon to replace it .and then get it shipped back to me as they will not replace it if I ship it directly to them.
I literally just got this phone last night and so disappointed that it just happened to be one of the unlucky phones. :'(
Sent from my HTC One_M8 using XDA Free mobile app
0mnom said:
Yeah well I contacted HTC and because it is a US phone it's gonna cost me $100 to get it shipped to Taiwan to be repaired as local New Zealand stores will not cover it.
It's a real pain in the ass. I could get it replaced by Amazon but then I have to ship it to someone in the US to ship to Amazon to replace it .and then get it shipped back to me as they will not replace it if I ship it directly to them.
I literally just got this phone last night and so disappointed that it just happened to be one of the unlucky phones. :'(
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
Man that sucks
You can always try self repair.
That is cosmetic part only. If you see iFixit teardown, that strip is basically held down by simple glue. You can take it all out carefully (use hair dryer to soften rest of the glue). Make sure that stripe is straight. If it isn't, make it straight and put it back on using fresh glue (dont use super glue, use hot melt adhesive minimally, spread it using match stick or something small on the back of the strip. Or you can use any water based adhesive that dries to clear finish).
It is not that difficult repair job. You can always take help of local repair shop. This is rather simple fix.
0mnom said:
Okay guys, I literally just got my phone last night and boy do I love it! But I've just noticed an issue with it already and I just wanted to see if others have had it as well. Heres a few pictures. Ive got a slight issue in that I ordered it from the US, but I live in New Zealand. Heres hoping I have some sort of warranty
Some input from users would be nice!
Cheers,
Click to expand...
Click to collapse
I have the same with mine, but not that bad.
It's quiet simple to repair with super glue and one razor. You just have to put a very tiny bit of glue in the razor and spare it, but be carefully to do not split glue over the screen or the camera!
I'm just watching mine, if it gets worst I'll try to fix, but seems to be same since I bought it.
This sort of tampering results in a warranty void though doesn't it? I'd be really keen to try it out. But then if something really bad does happen to my phone I wanna be able to fix it. Haha man if only everything was just perfect
Sent from my HTC One_M8 using XDA Free mobile app
My phone has the exact same issue. Does not seem to get worse, but over a span of a year or two I could see that peeling off substantially more. It is held on by simple adhesive, I'm put off by the issue but then again it is an easy fix.
Grizraz said:
My phone has the exact same issue. Does not seem to get worse, but over a span of a year or two I could see that peeling off substantially more. It is held on by simple adhesive, I'm put off by the issue but then again it is an easy fix.
Click to expand...
Click to collapse
Can you not replace yours either? I'm tempted to fix it, but I dont want to void the warranty if its needed. This is covered under warranty I assume? Since its happening to multiple people it should be anyway! Itll cost me $99 if I wanna replace it since I bought it from Overseas. I could get a free replacement from Amazon but that requires the US address to send it to. Any trustworthy people out there?? haha
Cheers,
Grizraz said:
My phone has the exact same issue. Does not seem to get worse, but over a span of a year or two I could see that peeling off substantially more. It is held on by simple adhesive, I'm put off by the issue but then again it is an easy fix.
Click to expand...
Click to collapse
Grizraz, did you eventually repair it yourself or did you send it in? My friend bought an m8 and has this problem as well. She's going to bring it back to the carrier to see if they can do something for her. Otherwise she might go the warranty route. I'm considering helping with the repair because it seems easy..
Everyone else who repaired it themselves.. Was it easy?
Sent from my HTC One_M8 using XDA Free mobile app
I took the phone to the local Sprint dealer, a mall kiosk, they never heard of this happening and simply referred me out to some support number. I have not attempted to fix it yet, will post when I do with photos etc. Hopefully if someone else fixes it, they will do the same

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