[Q] Repair Cost (Pics Included)! - Samsung Epic 4G Touch

My apologies to those of you before who were offended by my previous post, I didn't mean to start up such a ruckus.
However, I managed to borrow a friend's camera to show you the damage to my phone, and I was hoping you all might be able to tell me if I can get it repaired and if so how much it would cost.
Before you view them, note that the damage to the screens is internal, the outside of the screen is not damaged, if I run my finger over it there is no crack or anything, it all appears to be on the inner part of the screen.
Thanks!
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The red outline I've done in paint shows a crack the runs the length of the screen on the left, as well as in the top right corner of the screen. Any other little blemishes you see that are minor scratches on the surface of the screen and are insignificant, the main focus here is that obvious crack at the top left, and those that run down the left side and the top right corner.
EDIT: I read somewhere on Sprint's site that if it could be repaired inside of a repair store the cost would be $35 is that true?

It's not going to be cheaper than SPP + deductible.
Sent from my SPH-D710 using Tapatalk

fonebone2 said:
It's not going to be cheaper than SPP + deductible.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
I'm sorry what does SPP stand for?
I don't have insurance or warranty if that's what you're referring to :/

Bacardi222 said:
I'm sorry what does SPP stand for?
I don't have insurance or warranty if that's what you're referring to :/
Click to expand...
Click to collapse
you down with spp? yea you know me.
but for reals, i believe that just refers to a third party warranty. standard protection plan maybe?

husker apollo said:
you down with spp? yea you know me.
but for reals, i believe that just refers to a third party warranty. standard protection plan maybe?
Click to expand...
Click to collapse
Oh okay thanks! Any idea what it might cost to fix without all this jazz?

Unfortunately, I do not think that is something that will be covered under the $35. That is if there is a hardware related issue, and you don't have insurance they will swap it for 35 bucks. But since it was your error I am almost positive that they will not cover it. I would buy a new screen online for probable $100+ and repair it myself. Otherwise be ready to shell out $600 for a new phone.

jasone4gt said:
Unfortunately, I do not think that is something that will be covered under the $35. That is if there is a hardware related issue, and you don't have insurance they will swap it for 35 bucks. But since it was your error I am almost positive that they will not cover it. I would buy a new screen online for probable $100+ and repair it myself. Otherwise be ready to shell out $600 for a new phone.
Click to expand...
Click to collapse
Thanks for the reply, this is getting scary :/ I certainly do not have that kind of money to spare.

jasone4gt said:
Unfortunately, I do not think that is something that will be covered under the $35. That is if there is a hardware related issue, and you don't have insurance they will swap it for 35 bucks. But since it was your error I am almost positive that they will not cover it. I would buy a new screen online for probable $100+ and repair it myself. Otherwise be ready to shell out $600 for a new phone.
Click to expand...
Click to collapse
yeesh that's steep. just my 2 cents here: i tried to replace a screen on my old iphone 3g once, and couldn't put it back together. i took it to the apple store, paid $100 for an out of warranty replacement, plus the wasted time and $ on the parts... although i do not consider myself to be a technician by any means, it's harder than advertised.
sorry for the OP that sucks... i'm really happy i have the protection plan... it's only like another 5$ a month.

husker apollo said:
yeesh that's steep. just my 2 cents here: i tried to replace a screen on my old iphone 3g once, and couldn't put it back together. i took it to the apple store, paid $100 for an out of warranty replacement, plus the wasted time and $ on the parts... although i do not consider myself to be a technician by any means, it's harder than advertised.
sorry for the OP that sucks... i'm really happy i have the protection plan... it's only like another 5$ a month.
Click to expand...
Click to collapse
Yeah, I appreciate the advice but I can definitely not do something like that without screwing something up.
Next time I know to go with the protection plan, do you know if I can get a protection plan on a new phone, like for example if I got this one replaced with a new one (or refurbished? however they do it) would I then be able to add the protection plan on that?

Bacardi222 said:
Yeah, I appreciate the advice but I can definitely not do something like that without screwing something up.
Next time I know to go with the protection plan, do you know if I can get a protection plan on a new phone, like for example if I got this one replaced with a new one (or refurbished? however they do it) would I then be able to add the protection plan on that?
Click to expand...
Click to collapse
i am not sure, i know when i bought the phone they gave you 30 days to add it; you may get a refurb or something which generally have a different set of warranty guidelines... but i'm new to sprint so i really am just speculating. i just switched from iphone to this phone when it came out and (fortunately) have not had to exercise the warranty.
the best thing you can do to get a straight answer is find some time to go into a sprint store and talk to someone.

I read in one of these forums about how to get the insurance after the fact. It is possible...

husker apollo said:
i am not sure, i know when i bought the phone they gave you 30 days to add it; you may get a refurb or something which generally have a different set of warranty guidelines... but i'm new to sprint so i really am just speculating. i just switched from iphone to this phone when it came out and (fortunately) have not had to exercise the warranty.
the best thing you can do to get a straight answer is find some time to go into a sprint store and talk to someone.
Click to expand...
Click to collapse
Yeah I actually just looked up a sprint store that does repairs about 20 minutes away, I'm gonna head there today to see if I can get some answers.
Thanks!

Yes you can, I always get my phones from ebay used or new you can get insurance.

Bacardi222 said:
Yeah I actually just looked up a sprint store that does repairs about 20 minutes away, I'm gonna head there today to see if I can get some answers.
Thanks!
Click to expand...
Click to collapse
im a bit curious how this plays out for you, let us know. good luck!

jasone4gt said:
I read in one of these forums about how to get the insurance after the fact. It is possible...
Click to expand...
Click to collapse
latoso said:
Yes you can, I always get my phones from ebay used or new you can get insurance.
Click to expand...
Click to collapse
Awesome, this is good news. The main problem now is seeing if I can get this phone fixed for a reasonable cost...preferably under $600 lmao.
Thanks for helping I really appreciate it

Just look on eBay for LCD replacement for $100 fix it your self. I'm no tech and I have done it my self

latoso said:
Just look on eBay for LCD replacement for $100 fix it your self. I'm no tech and I have done it my self
Click to expand...
Click to collapse
LOL That's exactly what I said. Everyone else told him DON'T DO IT...

Let me guess...you were wearing tight jeans...and you had your phone in your front pocket......am I right?
Sent from my SPH-D710 using Tapatalk

choyt2011 said:
let me guess...you were wearing tight jeans...and you had your phone in your front pocket......am i right?
Sent from my sph-d710 using tapatalk
Click to expand...
Click to collapse
hahaha lol what?!?

jasone4gt said:
Unfortunately, I do not think that is something that will be covered under the $35. That is if there is a hardware related issue, and you don't have insurance they will swap it for 35 bucks. But since it was your error I am almost positive that they will not cover it. I would buy a new screen online for probable $100+ and repair it myself. Otherwise be ready to shell out $600 for a new phone.
Click to expand...
Click to collapse
If he has TEP he will just pay a $150 deductible and get a refurbished phone.
Sent from my SPH-D710 using xda premium

Related

[GUIDE] How to Make a USB Jig and Get Rid of Yellow Triangle+ODIN Counter reset!

I just made my first $2 USB Jig and I am so stoked that it actually works! Resets your ODIN counter and gets rid of i9100 boot splash!
I took video while I made it, sorta ugly but works. For those of you who need to return your phone(perhaps your Sprint rep checks for ODIN counts), you might want to make a USB Jig yourself and save $8.
*Note - This also can save you from hard brick, so you can boot into download mode.
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Thanks bro
Sent from my SPH-D710 using xda premium
Haha nice. If I ever do this, I will likely just buy one, but I have a question. Could someone briefly explain how simply putting a resistor on a couple pins on a micro usb connector resets the Odin counter and removes the triangle? I always assumed these jigs had some kind of code script loaded onto them somehow.
Is it as simple as a design thing that Samsung includes on their phones so that technicians can reset these counters?
Dchibro said:
Haha nice. If I ever do this, I will likely just buy one, but I have a question. Could someone briefly explain how simply putting a resistor on a couple pins on a micro usb connector resets the Odin counter and removes the triangle? I always assumed these jigs had some kind of code script loaded onto them somehow.
Is it as simple as a design thing that Samsung includes on their phones so that technicians can reset these counters?
Click to expand...
Click to collapse
The 300K ohm resistor between pin 4 and pin 5 sends (V/R=I) 5V/300,000=.000016A to pin 4 of Epic 4G, which signals bootloader/reset mode. Something like that but USB Jig doesn't actually have anything, it's just a resistor between pin 4 and 5. I can't believe guys are charging $10 on amazon for this.
Ahh thanks. I guess it just blows my mind how something so simple does this. As far as $2 vs. $10, well for me, $8 is worth not having to pull out my soldering iron. But I'm a lazy sort of old man these days where I tend to pay for convenience.
Still, there's nothing like doing something yourself and gaining the satisfaction from watching it actually work (rather than engulf your phone in a firey inferno).
Very cool Zedo.
I'd pay 10 bucks for one. Why? Because it looks nice and travels easier. The one I made is from a cable I cut up and resistors I had laying around. So I've got 5 resistors twisted together connected to a chewed up cable end.....yea $10 is worth it for a small deal that fits in my pocket and looks professional.
zedomax said:
The 300K ohm resistor between pin 4 and pin 5 sends (V/R=I) 5V/300,000=.000016A to pin 4 of Epic 4G, which signals bootloader/reset mode. Something like that but USB Jig doesn't actually have anything, it's just a resistor between pin 4 and 5. I can't believe guys are charging $10 on amazon for this.
Click to expand...
Click to collapse
Flea bay was cheaper. The only local shop with resistors only had a pack for $3. I wasn't in a hurry, it took a week from China, is more durable and looks better then what I would have done. If I had return my phone to sprint for warranty work I would have made a jig.
http://www.ebay.com/itm/Samsung-Gal...Accessories&hash=item3cbb7b1e8c#ht_3070wt_728
Can't remember if I bought it from this seller but the price and free shipping are the same.
gedster314 said:
Flea bay was cheaper. The only local shop with resistors only had a pack for $3. I wasn't in a hurry, it took a week from China, is more durable and looks better then what I would have done. If I had return my phone to sprint for warranty work I would have made a jig.
http://www.ebay.com/itm/Samsung-Gal...Accessories&hash=item3cbb7b1e8c#ht_3070wt_728
Can't remember if I bought it from this seller but the price and free shipping are the same.
Click to expand...
Click to collapse
I think for most people you can order it I was going to then didn't want to wait for it so i just made it but its fun making it.
Thanks for the guide. I was almost going to make a jig since I've made JTAG's many times for Xbox's but then I saw the thread with the software version of getting rid of the yellow triangle. I followed the instructions to a T and it worked perfect. No more triangle on my phone! YAY GO ME! lulz
Regards,
rast4man
rast4man said:
Thanks for the guide. I was almost going to make a jig since I've made JTAG's many times for Xbox's but then I saw the thread with the software version of getting rid of the yellow triangle. I followed the instructions to a T and it worked perfect. No more triangle on my phone! YAY GO ME! lulz
Regards,
rast4man
Click to expand...
Click to collapse
The difference between this and software is that this will put your phone into odin mode when you're just about bricked. They say with a jig you can't brick the phone.
gedster314 said:
http://www.ebay.com/itm/Samsung-Gal...Accessories&hash=item3cbb7b1e8c#ht_3070wt_728
Can't remember if I bought it from this seller but the price and free shipping are the same.
Click to expand...
Click to collapse
OMG that's so cheap!! does it work with our E4T?
zelduy said:
OMG that's so cheap!! does it work with our E4T?
Click to expand...
Click to collapse
Yeah. qbking used one of those on the E4GT in his video.
http://www.youtube.com/watch?v=XbZMMj1maUY
eagercrow said:
The difference between this and software is that this will put your phone into odin mode when you're just about bricked. They say with a jig you can't brick the phone.
Click to expand...
Click to collapse
That's really good information to know. Now I definitely feel better knowing I have a Plan C (have plan A and B already). Thanks for the info, I appreciate it.
I'm going to hit Radio Shack tomorrow to get some of the parts, hopefully they'll have everything I'll need. Plus my friend is the manager there so I'll get him to put a mad discount on it or let me use his employee discount.
Regards,
rast4man
zedomax said:
I think for most people you can order it I was going to then didn't want to wait for it so i just made it but its fun making it.
Click to expand...
Click to collapse
I was not criticizing, just pointing out that it is available and cheap. I would never pay more then $5 (shipping + tax included) for one.
I'm all for someone whipping out the iron and getting their dose of vitamin flux.
---------- Post added at 05:08 AM ---------- Previous post was at 05:07 AM ----------
"OMG that's so cheap!! does it work with our E4T?"
Yes, it worked on mine.
eagercrow said:
The difference between this and software is that this will put your phone into odin mode when you're just about bricked. They say with a jig you can't brick the phone.
Click to expand...
Click to collapse
If I remember correctly (coming from a captivate here) the only thing that the usb jig cant help you with is a bad bootloader flash. If theres no complete bootloader, then theres nothing to interact with the jig.
PS: I made a post a loooong time ago in the captivate forums showing off my homemade jig. check it out if you're bored. The Links in my sig still.
Wow 10 Bucks i got one off ebay for 2 bucks amazon is ripping them off smh!!!!
Hey thanks for the info zedo, really helpful. Yeah, too late I bought mine already a few weeks ago, but if I'd known about this I would have definitely made myself.
People, we are ALL aware that it can be purchased online from $3.00 to $10.00, thanks for stating the obvious once again, this is not about that, it's for people that want to make one themselves.
$1.50 on ebay works perfectly !
I ordered the Micro USB Jig from seller named patapom on 10/14/2011 and it arrived 9 days later. Simply turned off my Epic 4G touch, plugged it and VOILA! It works perfectly at resetting ODIN so it looks like you never installed any custom ROMS and NO MORE YELLOW TRIANGLE when you boot ! That seller has raised his price but there are still a bunch of other ebay sellers charging less than $2 including shipping to USA. Just put USB jig in the ebay search box and they'll all appear.
Glenn
P.S. If you'd like Ice Cream Sandwich on your E4GT or just want to follow the progress being made by developers, please join us on my REWARD for Ice Cream Sandwich thread.
If this post helps you any, thanks for clicking your THANKS button >>>
zedomax said:
I think for most people you can order it I was going to then didn't want to wait for it so i just made it but its fun making it.
Click to expand...
Click to collapse
Yeah, the fun making it is understandable. If I liked dinking with electronics a little more, I'd be following this closely. Instead, I spent $2 on eBay
If you think about it, you're spending more then 2 dollars because you're destroying a micro usb cord which is a few more bucks, so 9.99 isnt a terrible terrible deal. theyre 1.99 on ebay though.

How to swap your black t989 for a white

I went in the T-Mobile Store today to do a warranty exchange... they told me they were out of stock with the black ones and had to send me a brand new white... I don't know about over the phone... but that's what happened in the store. So I tried again with my brother's line on the same account and they are sending him a brand new white one as well... Give it a shot!!!!
IF I helped you please hit the thanks button.
Put pics of them sending you a new white phone as warranty from your t mobile account online
Sent from my SGH-T989 using xda premium
horatiob said:
I went in the T-Mobile Store today to do a warranty exchange... they told me they were out of stock with the black ones and had to send me a brand new white... I don't know about over the phone... but that's what happened in the store. So I tried again with my brother's line on the same account and they are sending him a brand new white one as well... Give it a shot!!!!
IF I helped you please hit the thanks button.
Click to expand...
Click to collapse
I will do that so what do I do, just walk in and say that it don't work
Sent from my SGH-T989 using xda premium
HRodMusic said:
I will do that so what do I do, just walk in and say that it don't work
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Man I'm so tempted to do this....I'm on my 3rd phone but I'm scared I may get one with a bad screen again.
Good luck to you guys who can pull this off
How long did you have you sgsII?
Sent from my SGH-T989 using Tapatalk
kharnage said:
Put pics of them sending you a new white phone as warranty from your t mobile account online
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I just came back here and saw how many was doubting me... thank God I have photoshop skills to blur out certain personal information.
You people are too doubtful. You should have just ran to the store and at least try.
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I hope they are still out of stock on the black one when you guys go tomorrow.
Lastly, if I say anything on XDA developers you can take it to the bank. I don't lie or troll... I say what I mean and I mean what I say.
tdizzle404 said:
How long did you have you sgsII?
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Since November. "Magenta Saturday"
HRodMusic said:
I will do that so what do I do, just walk in and say that it don't work
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I just complained about the blobs and line and told them I'm gonna keep on doing it till I get a decent screen.
Did you do watranty exchange witjin remorse period or after? My stores dont let me do this. I have to call in if that is what you are talking about? So they said their warehouse is out of stock? I dont want to do this and have to get a redurb white?
horatiob said:
I went in the T-Mobile Store today to do a warranty exchange... they told me they were out of stock with the black ones and had to send me a brand new white... I don't know about over the phone... but that's what happened in the store. So I tried again with my brother's line on the same account and they are sending him a brand new white one as well... Give it a shot!!!!
IF I helped you please hit the thanks button.
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App
tiguy99 said:
Man I'm so tempted to do this....I'm on my 3rd phone but I'm scared I may get one with a bad screen again.
Good luck to you guys who can pull this off
Click to expand...
Click to collapse
Don't worry about that. If the screen they sent you is bad just send it back. Call them and tell them they sent you one with a bad screen so you sending it back and ask them to send you another.
I don't play when I get on the phone with T-Mobile. I am the consumer and the bill payer. They sold me a defective screen. I have a right to have my device working the way it's expected to.
chib1panda said:
Did you do watranty exchange witjin remorse period or after? My stores dont let me do this. I have to call in if that is what you are talking about? So they said their warehouse is out of stock? I dont want to do this and have to get a redurb white?
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Naa, they sending me a brand new white one. Brand NEW in T-Mobile box and all. I don't know about your store. Make sure you go to a corporately owned store. They can process the handset exchange right there in the store.
horatiob said:
I just came back here and saw how many was doubting me... thank God I have photoshop skills to blur out certain personal information.
You people are too doubtful. You should have just ran to the store and at least try.
I hope they are still out of stock on the black one when you guys go tomorrow.
Lastly, if I say anything on XDA developers you can take it to the bank. I don't lie or troll... I say what I mean and I mean what I say.
Click to expand...
Click to collapse
This is true coming from a T-Mobile Employee myself with a white GS2. Just note that you are getting refurb unit and only get a new replacement if it is within 14 days. Just make sure to unroot and install the 2.3.6 OTA through ODIN.
Oregon does not have corporate stores. Nearest onebis washington. But my question was . Did they say hey were out of stock at their store and warehouse?
horatiob said:
Naa, they sending me a brand new white one. Brand NEW in T-Mobile box and all. I don't know about your store. Make sure you go to a corporately owned store. They can process the handset exchange right there in the store.
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App
AJ7677 said:
This is true coming from a T-Mobile Employee myself with a white GS2. Just note that you are getting refurb unit and only get a new replacement if it is within 14 days. Just make sure to unroot and install the 2.3.6 OTA through ODIN.
Click to expand...
Click to collapse
Well the store rep informed me that it would be brand new. So we will have to see. I already got my wife a white one and I don't particularly care for the white. I really like the black one more. So if they send me a refurb white I'll just send it back and tell them to let me know when the black is back in stock. I just want a screen that's not that obvious with the lines and blobs...
Thank you for your input AJ. I will hit the thanks button. It's nice the have a team magenta member on our forum
I just called in because last night after I was testing some skyrocket modems and roms I attempted to revert back to stock and could not get baseband back. I tried some stuff from some of the other threads, but just could not get it to work. They processed it as next day and they are out of black. I am getting a NEW white kit this thursday. Only thing is they said USB cable is not included. While, I didnt want to get the white one this way, at least I am safe from craigslist scams....Thanks OP
Just for proof for you naysayers.
horatiob said:
Don't worry about that. If the screen they sent you is bad just send it back. Call them and tell them they sent you one with a bad screen so you sending it back and ask them to send you another.
I don't play when I get on the phone with T-Mobile. I am the consumer and the bill payer. They sold me a defective screen. I have a right to have my device working the way it's expected to.
Click to expand...
Click to collapse
Do they charge to do this?
synergeticink said:
Do they charge to do this?
Click to expand...
Click to collapse
$5 processing fee ....
Bummer, I am talking to a rep online on chat and since I can't pay my bill till Thursday he can't process the exchange to see if a white one is available. Bummer.
How many people have had luck trying this?
synergeticink said:
Bummer, I am talking to a rep online on chat and since I can't pay my bill till Thursday he can't process the exchange to see if a white one is available. Bummer.
How many people have had luck trying this?
Click to expand...
Click to collapse
My White one will be here Thursday

Broke My Note 2 LCD :(((((

So sadly after having my note 2 for a day, i broke the LCD while trying to replace the outer glass. I was carefully heating and working on the edges to pry the glass of. I guess I got to deep under the outer glass, cause I apparently got under the digitizer(which is under the outer glass), and as I was prying appart, I heard a dreded crack sound. I looked under and saw what I was dreading, the digitizer cable which was connected under the LCD was pulled upwards as I was prying apart, thus making a nice crack in the upper part of the screen.
What sucks is that I am at a crossroads, I loved the size of the phone even only having it for a day, a new LCD is like 150 and I only bought the phone of of Ebay for 265. Now I dont know if I should by the new LCD or just sell whats left of the phone and try to buy a phone with waht ever is left. I am just in a real bad place right now cause I spent way more on that phone than anything, and I am in debt still trying to p ay of the phone. Also I cannot really get a job cause I have a broken hip.
My sad story aside, I just want to let people know that if you try to repace the glass your self dont be a Derp like me and do it without taking apart the phone. without taking apart the phone I wasn't able to see how deep I was going which led to me breaking the fragile LCD underneathe it. Also when they say it is not an easy task, it really is not an easy task. For me it was really easy becasue I was prying the digitizer out as well which is not as glued as the outer glass is to the digitizer. I tried to take apart the digitizer and outer glass afterwards, and boy was it difficult.
Your better off buying a new one off ebay or Craigslist sorry for your lost.
iTzAmazed On Note 2
I had my phone for two days when I slipped on ice fell and phone went with me... Screen shattered I called Samsung directly and they fixed it for me for 179 total that's shipping and handling and tax included... The best of luck...
Sent from my SPH-L900 using XDA Premium HD app
MzBossn said:
I had my phone for two days when I slipped on ice fell and phone went with me... Screen shattered I called Samsung directly and they fixed it for me for 179 total that's shipping and handling and tax included... The best of luck...
Sent from my SPH-L900 using XDA Premium HD app
Click to expand...
Click to collapse
even if it was rooted?
coolwater22 said:
even if it was rooted?
Click to expand...
Click to collapse
Yes because it is not a warranty issue your paying for this service... At the time I had my phone flashed to another carrier other than sprint and they said nothing... Your not complaining about a tech issue which they would cover under warranty and you wouldn't have to pay for, then they may have a problem with it... But your screen being shattered is not covered under warranty so you have to pay for that service and it's not a discounted price that's what they charge even if your phone is out of the warranty period...
Well thanks guys, right now I am just trying to find some easy jobs to pay for a the new LCD cause buying a new phone is not worth it and I currently do not even have a phone, so sadly to flashing new roms for me for a while
MzBossn said:
I had my phone for two days when I slipped on ice fell and phone went with me... Screen shattered I called Samsung directly and they fixed it for me for 179 total that's shipping and handling and tax included... The best of luck...
Sent from my SPH-L900 using XDA Premium HD app
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Do you have a phone number to call for this service..... I just dropped mine and it shattered also...... I would rather fix mine than get another one through asurion.... Cuz mines all decked out then I gotta start over......
Sent with smoke signals and still scanned by PRIZM!!!!!!
evo_mexican said:
Do you have a phone number to call for this service..... I just dropped mine and it shattered also...... I would rather fix mine than get another one through asurion.... Cuz mines all decked out then I gotta start over......
Sent with smoke signals and still scanned by PRIZM!!!!!!
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Click to collapse
The number is 888 987 4357 your going to pick option 1 then option 1 again then option 2 and option 2 again... Enter in your MEID when customer service gets on the phone they will need that info plus your cellphone number from the carrier you bought it from... If you have had it unlocked or flashed keep that info to yourself... Now this is for Samsung products only so... And if your not using asurion to keep your customization I think you should know Samsung is going to reset everything back to factory it will be like a new phone when you get it back... They have you take out your sd card, battery, the back, and s-pen before you send it in... I had just got insurance through asurion and had to wait thirty days before I could file a claim that's the Only reason I went this route... Best of luck to you...
Sent from my SPH-L900 using XDA Premium HD app
Thank you for your response I guess I'll just get one from asurion..... Thanks
Sent with smoke signals and still scanned by PRIZM!!!!!!
I got in contact with a guy in the GS3 forums who changes the screens for a small fee. I shattered the screen on my GS3 back in October and almost got him to change it out, but I ended up selling the device as-is and purchased the Note2, would you like for me to look him up? He's probably changed many more screens by now.
Tuscani81 might have a screen in stock. You buy ut and its real simple to insrall
Sent from my SPH-L900 using Tapatalk 2
I have a guy locally that fixes phones......he does hardware repair I do his software stuff flashing and rooting.....I'm not very good with miniature electronic components so he does my work for me.....im gonna try a glass replacement hopefully the digitizer doesn't break....if it does im gonna get a screen off ebay
Sent from my GT-P5113 using Tapatalk 4 Beta
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evo_mexican said:
I have a guy locally that fixes phones......he does hardware repair I do his software stuff flashing and rooting.....I'm not very good with miniature electronic components so he does my work for me.....im gonna try a glass replacement hopefully the digitizer doesn't break....if it does im gonna get a screen off ebay
Sent from my GT-P5113 using Tapatalk 4 Beta
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Well my buddy was able to fix my phone.... All in all I spent 77 dollars fixing my screen..... He charged me 60 dollars and I got the glass off of eBay for 17 and change......
Sent from my SPH-L900 using Tapatalk 4 Beta
Did u buy it broken? Why were u replacing the glass aftwr 1 day?
Sent from my SPH-L900 using xda app-developers app
Same As First Post...Best Thing You Can Do Is Buy A New Phone For Cheap On The Web Or Have Someone Repair Your Phone. Whatever choice you think works for you.
Hearing stuff like this makes me sad. Sorry for the loss
Just broke my screen today . What sinks is that I am going to be buying a Note 3 but now have to get the replacement from Assurian
Sent from my GT-N5110 using XDA Premium HD app
evo_mexican said:
Well my buddy was able to fix my phone.... All in all I spent 77 dollars fixing my screen..... He charged me 60 dollars and I got the glass off of eBay for 17 and change......
Sent from my SPH-L900 using Tapatalk 4 Beta
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Does the glass sit completely flush?
inmnbob said:
Just broke my screen today . What sinks is that I am going to be buying a Note 3 but now have to get the replacement from Assurian
Sent from my GT-N5110 using XDA Premium HD app
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I just posted a new topic about my Assurion replacement. Check it out. Had problems with the first 2 replacements, so Assurion sent me a Note 2 in an unopened box!! Freaking sweet!! Also told me to keep all accessories from the first 2 replacements an just send them the phone itself!! Assurion hooked me up!!! DEFINITELY worth the $200 I paid!!
SwiftKey'ed from my '13 Nexus 7 FHD using XDA Premium HD
That's pretty bad.
You know what, I figured out a way to actually buy LCD of Note 2 pretty cheap.
I am posting this so anyone who read this thread will get benefit.
When I started my search to find replacement LCD of Galaxy Note 2 I searched everywhere and the prices were no where less than $140. I am talking about complete assembly like LCD + touch digitizer.
But then I stumbled upon a site and you know what?
They are the direct supplier are they are selling complete assembly for just $103ish something. Here is the link for anyone who is curious to know about the supplier.

Cracked my screen, no warranty...how much will it cost?

I managed to crack my tablet already . It's just the glass, the tablet works fine and the screen looks and works normally underneath. If I call samsung how much will it cost? Is it possible for me to fix it myself, or is everything fused together?
calashu said:
I managed to crack my tablet already . It's just the glass, the tablet works fine and the screen looks and works normally underneath. If I call samsung how much will it cost? Is it possible for me to fix it myself, or is everything fused together?
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Sorry to hear that. This is just my opinion but because this tablet is newly released I doubt you will find much on the internet on how to replace the screen on your own, I think you will also struggle to find the parts. Calling samsung would probably be your best bet if you want it fixed now or if you can wait a couple of months I'm sure there will be videos online about how to do it. Hopefully it works out for you mate.
Geordie Affy said:
Sorry to hear that. This is just my opinion but because this tablet is newly released I doubt you will find much on the internet on how to replace the screen on your own, I think you will also struggle to find the parts. Calling samsung would probably be your best bet if you want it fixed now or if you can wait a couple of months I'm sure there will be videos online about how to do it. Hopefully it works out for you mate.
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Would a warranty cover that anyway? I thought that just covers defects.
Han Solo 1 said:
Would a warranty cover that anyway? I thought that just covers defects.
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I should have made my point clearer, apologies, I meant that they should give you contact details of samsung aprroved technicians in the area but yes he would have to pay for the service.
Thanks for the replies...I called up Samsung and they said to send it and they'd fix it for 200$..ouch. I'm not sure if that's worth it or not. I'm considering taking it to a third party computer repair shop or just dealing with it until the parts become widely available. It works fine, it's just ugly XD. This all depends on if the price was reasonable. Is 200$ reasonable to replace the glass? If it is I'll just ship it off to Samsung now
calashu said:
Thanks for the replies...I called up Samsung and they said to send it and they'd fix it for 200$..ouch. I'm not sure if that's worth it or not. I'm considering taking it to a third party computer repair shop or just dealing with it until the parts become widely available. It works fine, it's just ugly XD. This all depends on if the price was reasonable. Is 200$ reasonable to replace the glass? If it is I'll just ship it off to Samsung now
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Click to collapse
if you purchased it with a premium credit card, you might be covered with that. You should check.
http://boardingarea.com/viewfromthe...on-pays-to-fix-my-samsung-s3s-cracked-screen/
calashu said:
Thanks for the replies...I called up Samsung and they said to send it and they'd fix it for 200$..ouch. I'm not sure if that's worth it or not. I'm considering taking it to a third party computer repair shop or just dealing with it until the parts become widely available. It works fine, it's just ugly XD. This all depends on if the price was reasonable. Is 200$ reasonable to replace the glass? If it is I'll just ship it off to Samsung now
Click to expand...
Click to collapse
Ouch. So then you'd have an $800 tablet. I don't know. Depends on your funds and ability to toss money around.
calashu said:
Thanks for the replies...I called up Samsung and they said to send it and they'd fix it for 200$..ouch. I'm not sure if that's worth it or not. I'm considering taking it to a third party computer repair shop or just dealing with it until the parts become widely available. It works fine, it's just ugly XD. This all depends on if the price was reasonable. Is 200$ reasonable to replace the glass? If it is I'll just ship it off to Samsung now
Click to expand...
Click to collapse
I think $200 is way too much - I know this is easy for me to say but if I were you I'd wait a while, to put it into perspective the OLD note 10.1 Digitizer costs just $20 and maybe a few tools will cost you no more than $10.
Honestly I'd wait and see if its really difficult or not and then attempt it yourself if you think your capable to do it. I bet there will be videos online of people taking the 10.1 2014 edition screen apart soon but then again if you mess it up you've wasted a $500 device. Also call a few local electronic shops once the Digitizer becomes available on ebay surely they will charge a lot less for labour.
Like I said its easy for me to say all this but obviously you know whats best. Best of luck mate I really do hope it works out.
I purchased it with a prepaid debit card so no purchase protection. I think I'll just take Geordie Affy's advice and wait it out. 200 bucks is a pretty significant amount of money for me. The wait will punish me enough so I'll know to be super careful with expensive new items in the future lol.
calashu said:
I purchased it with a prepaid debit card so no purchase protection. I think I'll just take Geordie Affy's advice and wait it out. 200 bucks is a pretty significant amount of money for me. The wait will punish me enough so I'll know to be super careful with expensive new items in the future lol.
Click to expand...
Click to collapse
It's too bad you didn't purchase Square Trade protection for it. $99 but they repair it or give you what it's worth if it can't be repaired.
Han Solo 1 said:
It's too bad you didn't purchase Square Trade protection for it. $99 but they repair it or give you what it's worth if it can't be repaired.
Click to expand...
Click to collapse
I should get that with everything I buy because I drop things every minute and a half -_-
calashu said:
I purchased it with a prepaid debit card so no purchase protection. I think I'll just take Geordie Affy's advice and wait it out. 200 bucks is a pretty significant amount of money for me. The wait will punish me enough so I'll know to be super careful with expensive new items in the future lol.
Click to expand...
Click to collapse
I would sell it on ebay for $75 less than what you paid for it.
You may get a bite.
Then chalk up the loss as experience.
Curious to know how much force did it take or what happened that made it crack.
Han Solo 1 said:
It's too bad you didn't purchase Square Trade protection for it. $99 but they repair it or give you what it's worth if it can't be repaired.
Click to expand...
Click to collapse
Search online for SquareTrade discounts. I got 30% off mine for the GN 2014. If you are within 30 days of your purchase, you can still purchase a warranty, and claim it down the road at some point. That's kind of in the "Grey Zone", but may be your best bet until the parts are easily available.
Mr_Armageddon said:
Search online for SquareTrade discounts. I got 30% off mine for the GN 2014. If you are within 30 days of your purchase, you can still purchase a warranty, and claim it down the road at some point. That's kind of in the "Grey Zone", but may be your best bet until the parts are easily available.
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Click to collapse
I bought in only about 3 weeks ago but....since I called Samsung and they have me on record saying it cracked, wouldn't ST find out from them and not cover it anyway? I really wish i had been more careful. I wonder how many months it will be until parts are available
calashu said:
I bought in only about 3 weeks ago but....since I called Samsung and they have me on record saying it cracked, wouldn't ST find out from them and not cover it anyway? I really wish i had been more careful. I wonder how many months it will be until parts are available
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Click to collapse
If I were you, I would get the SquareTrade warranty. There is no way that they would know about any conversations that you had with Samsung. Plus, even after you get this issue taken care of, it will still benefit you to have the warranty to tackle any future problems. They are pretty easy to deal with in my experience.
Sent from my SM-P600 using Tapatalk 4
ajamudc said:
If I were you, I would get the SquareTrade warranty. There is no way that they would know about any conversations that you had with Samsung. Plus, even after you get this issue taken care of, it will still benefit you to have the warranty to tackle any future problems. They are pretty easy to deal with in my experience.
Sent from my SM-P600 using Tapatalk 4
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I'm just worried that since samsung sent me an email to send the tablet to them and everything, they have it on record that I called it in. Then when squaretrade calls them...Still though, I guess I can get the insurance and even if they don't fix it, it'll be useful to have for any future issues. I'm pretty clumsy
calashu said:
I bought in only about 3 weeks ago but....since I called Samsung and they have me on record saying it cracked, wouldn't ST find out from them and not cover it anyway? I really wish i had been more careful. I wonder how many months it will be until parts are available
Click to expand...
Click to collapse
SquareTrade doesn't care if you ROOT your device. I spoke with one of their service reps, and asked that specifically before I purchased the warranty.
calashu said:
I'm just worried that since samsung sent me an email to send the tablet to them and everything, they have it on record that I called it in. Then when squaretrade calls them...Still though, I guess I can get the insurance and even if they don't fix it, it'll be useful to have for any future issues. I'm pretty clumsy
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I'm not sure I understand. If you buy a SquareTrade warranty, the warranty is with them. Samsung has nothing to do with it.
Sent from my SM-P600 using Tapatalk 4
ajamudc said:
I'm not sure I understand. If you buy a SquareTrade warranty, the warranty is with them. Samsung has nothing to do with it.
Sent from my SM-P600 using Tapatalk 4
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You're absolutely right...I'm just being paranoid. I purchased the warranty today. Thanks to everyone for your help!
My tab pro s cracked too, and I have no idea how. Is this screen particularly fragile? Mine shows pitting on the keyboard at the same place where the fracture begins. I'm thinking it might have something to do with the magnet that shuts it. Read on Amazon that someone had cracked theirs twice already and the screen was super fragile. ???

[Q] the s4 and tmobile headset protection bundle

First off, sorry if this is the wrong section, I think it might be. I've done a lot of searches and can't find an answer for this. I got a s4 and it has been great but now it is showing a slight screen burn in out of nowhere. My husband has the premium headset protection bundle and i was going to give him this phone as a gift, now I wonder if he can use his insurance to get that defective screen fixed or replaced or the device swapped out because it really sucks. or is that insurance only for an old device or I don't know, I tried reading the booklet but I'm confused. and will there be a deductible? My friend said it is only $5 shipping but I'm not so sure.. If anyone has experience with this, please let me know.
ginseng8888 said:
First off, sorry if this is the wrong section, I think it might be. I've done a lot of searches and can't find an answer for this. I got a s4 and it has been great but now it is showing a slight screen burn in out of nowhere. My husband has the premium headset protection bundle and i was going to give him this phone as a gift, now I wonder if he can use his insurance to get that defective screen fixed or replaced or the device swapped out because it really sucks. or is that insurance only for an old device or I don't know, I tried reading the booklet but I'm confused. and will there be a deductible? My friend said it is only $5 shipping but I'm not so sure.. If anyone has experience with this, please let me know.
Click to expand...
Click to collapse
If you got it from t-mobile and it is still in warranty then you should be fine and it should only cost you $5, the headset protection you are talking about only covers the phone you take the protection with..... But in any case it is still worth a try, just don't mention any thing about your phone being out of warranty. I got mine swapped for $5 even after 14 months
Sent from my SGH-M919 using XDA Free mobile app
Thanks for the reply, i guess it's worth a try

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