Cracked my screen, no warranty...how much will it cost? - Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl

I managed to crack my tablet already . It's just the glass, the tablet works fine and the screen looks and works normally underneath. If I call samsung how much will it cost? Is it possible for me to fix it myself, or is everything fused together?

calashu said:
I managed to crack my tablet already . It's just the glass, the tablet works fine and the screen looks and works normally underneath. If I call samsung how much will it cost? Is it possible for me to fix it myself, or is everything fused together?
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Sorry to hear that. This is just my opinion but because this tablet is newly released I doubt you will find much on the internet on how to replace the screen on your own, I think you will also struggle to find the parts. Calling samsung would probably be your best bet if you want it fixed now or if you can wait a couple of months I'm sure there will be videos online about how to do it. Hopefully it works out for you mate.

Geordie Affy said:
Sorry to hear that. This is just my opinion but because this tablet is newly released I doubt you will find much on the internet on how to replace the screen on your own, I think you will also struggle to find the parts. Calling samsung would probably be your best bet if you want it fixed now or if you can wait a couple of months I'm sure there will be videos online about how to do it. Hopefully it works out for you mate.
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Would a warranty cover that anyway? I thought that just covers defects.

Han Solo 1 said:
Would a warranty cover that anyway? I thought that just covers defects.
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I should have made my point clearer, apologies, I meant that they should give you contact details of samsung aprroved technicians in the area but yes he would have to pay for the service.

Thanks for the replies...I called up Samsung and they said to send it and they'd fix it for 200$..ouch. I'm not sure if that's worth it or not. I'm considering taking it to a third party computer repair shop or just dealing with it until the parts become widely available. It works fine, it's just ugly XD. This all depends on if the price was reasonable. Is 200$ reasonable to replace the glass? If it is I'll just ship it off to Samsung now

calashu said:
Thanks for the replies...I called up Samsung and they said to send it and they'd fix it for 200$..ouch. I'm not sure if that's worth it or not. I'm considering taking it to a third party computer repair shop or just dealing with it until the parts become widely available. It works fine, it's just ugly XD. This all depends on if the price was reasonable. Is 200$ reasonable to replace the glass? If it is I'll just ship it off to Samsung now
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if you purchased it with a premium credit card, you might be covered with that. You should check.
http://boardingarea.com/viewfromthe...on-pays-to-fix-my-samsung-s3s-cracked-screen/

calashu said:
Thanks for the replies...I called up Samsung and they said to send it and they'd fix it for 200$..ouch. I'm not sure if that's worth it or not. I'm considering taking it to a third party computer repair shop or just dealing with it until the parts become widely available. It works fine, it's just ugly XD. This all depends on if the price was reasonable. Is 200$ reasonable to replace the glass? If it is I'll just ship it off to Samsung now
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Ouch. So then you'd have an $800 tablet. I don't know. Depends on your funds and ability to toss money around.

calashu said:
Thanks for the replies...I called up Samsung and they said to send it and they'd fix it for 200$..ouch. I'm not sure if that's worth it or not. I'm considering taking it to a third party computer repair shop or just dealing with it until the parts become widely available. It works fine, it's just ugly XD. This all depends on if the price was reasonable. Is 200$ reasonable to replace the glass? If it is I'll just ship it off to Samsung now
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I think $200 is way too much - I know this is easy for me to say but if I were you I'd wait a while, to put it into perspective the OLD note 10.1 Digitizer costs just $20 and maybe a few tools will cost you no more than $10.
Honestly I'd wait and see if its really difficult or not and then attempt it yourself if you think your capable to do it. I bet there will be videos online of people taking the 10.1 2014 edition screen apart soon but then again if you mess it up you've wasted a $500 device. Also call a few local electronic shops once the Digitizer becomes available on ebay surely they will charge a lot less for labour.
Like I said its easy for me to say all this but obviously you know whats best. Best of luck mate I really do hope it works out.

I purchased it with a prepaid debit card so no purchase protection. I think I'll just take Geordie Affy's advice and wait it out. 200 bucks is a pretty significant amount of money for me. The wait will punish me enough so I'll know to be super careful with expensive new items in the future lol.

calashu said:
I purchased it with a prepaid debit card so no purchase protection. I think I'll just take Geordie Affy's advice and wait it out. 200 bucks is a pretty significant amount of money for me. The wait will punish me enough so I'll know to be super careful with expensive new items in the future lol.
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It's too bad you didn't purchase Square Trade protection for it. $99 but they repair it or give you what it's worth if it can't be repaired.

Han Solo 1 said:
It's too bad you didn't purchase Square Trade protection for it. $99 but they repair it or give you what it's worth if it can't be repaired.
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I should get that with everything I buy because I drop things every minute and a half -_-

calashu said:
I purchased it with a prepaid debit card so no purchase protection. I think I'll just take Geordie Affy's advice and wait it out. 200 bucks is a pretty significant amount of money for me. The wait will punish me enough so I'll know to be super careful with expensive new items in the future lol.
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I would sell it on ebay for $75 less than what you paid for it.
You may get a bite.
Then chalk up the loss as experience.
Curious to know how much force did it take or what happened that made it crack.

Han Solo 1 said:
It's too bad you didn't purchase Square Trade protection for it. $99 but they repair it or give you what it's worth if it can't be repaired.
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Search online for SquareTrade discounts. I got 30% off mine for the GN 2014. If you are within 30 days of your purchase, you can still purchase a warranty, and claim it down the road at some point. That's kind of in the "Grey Zone", but may be your best bet until the parts are easily available.

Mr_Armageddon said:
Search online for SquareTrade discounts. I got 30% off mine for the GN 2014. If you are within 30 days of your purchase, you can still purchase a warranty, and claim it down the road at some point. That's kind of in the "Grey Zone", but may be your best bet until the parts are easily available.
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I bought in only about 3 weeks ago but....since I called Samsung and they have me on record saying it cracked, wouldn't ST find out from them and not cover it anyway? I really wish i had been more careful. I wonder how many months it will be until parts are available

calashu said:
I bought in only about 3 weeks ago but....since I called Samsung and they have me on record saying it cracked, wouldn't ST find out from them and not cover it anyway? I really wish i had been more careful. I wonder how many months it will be until parts are available
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If I were you, I would get the SquareTrade warranty. There is no way that they would know about any conversations that you had with Samsung. Plus, even after you get this issue taken care of, it will still benefit you to have the warranty to tackle any future problems. They are pretty easy to deal with in my experience.
Sent from my SM-P600 using Tapatalk 4

ajamudc said:
If I were you, I would get the SquareTrade warranty. There is no way that they would know about any conversations that you had with Samsung. Plus, even after you get this issue taken care of, it will still benefit you to have the warranty to tackle any future problems. They are pretty easy to deal with in my experience.
Sent from my SM-P600 using Tapatalk 4
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I'm just worried that since samsung sent me an email to send the tablet to them and everything, they have it on record that I called it in. Then when squaretrade calls them...Still though, I guess I can get the insurance and even if they don't fix it, it'll be useful to have for any future issues. I'm pretty clumsy

calashu said:
I bought in only about 3 weeks ago but....since I called Samsung and they have me on record saying it cracked, wouldn't ST find out from them and not cover it anyway? I really wish i had been more careful. I wonder how many months it will be until parts are available
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SquareTrade doesn't care if you ROOT your device. I spoke with one of their service reps, and asked that specifically before I purchased the warranty.

calashu said:
I'm just worried that since samsung sent me an email to send the tablet to them and everything, they have it on record that I called it in. Then when squaretrade calls them...Still though, I guess I can get the insurance and even if they don't fix it, it'll be useful to have for any future issues. I'm pretty clumsy
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I'm not sure I understand. If you buy a SquareTrade warranty, the warranty is with them. Samsung has nothing to do with it.
Sent from my SM-P600 using Tapatalk 4

ajamudc said:
I'm not sure I understand. If you buy a SquareTrade warranty, the warranty is with them. Samsung has nothing to do with it.
Sent from my SM-P600 using Tapatalk 4
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You're absolutely right...I'm just being paranoid. I purchased the warranty today. Thanks to everyone for your help!

My tab pro s cracked too, and I have no idea how. Is this screen particularly fragile? Mine shows pitting on the keyboard at the same place where the fracture begins. I'm thinking it might have something to do with the magnet that shuts it. Read on Amazon that someone had cracked theirs twice already and the screen was super fragile. ???

Related

Looking to sell my Lapdock -$200 O.B.O.

Hi guys, I'm selling my lapdock for the Atrix. I bought it brand new during launch day at around $300 when bundled with phone. The lapdock is in perfect condition - Never dropped, scratched or put any kinds of drinks near it.
To be honest i've only used my Lapdock for a total of around 40 hours, i was working on a Windows Conversion for the dock but since I'm a Game Designer and I'm starting to get real serious with a project, i need to let go of it and get a real Laptop...i really like this lapdock its very light and very useful (especially after what Sogarth did with his mods).
I currently see onit priced Amazon, Ebay, and a few other sites that sell it for $200 as the lowest. I'm trying to sell it for $200 if possible.
Shipping to 94607?
Sure, that's not too far.
If you both can't make a deal, i am interested to buy this as well. However would you ship internationally ?
Refurbished lapdocks sell for $175.99 with free 2 day shipping from the AT&T website. Mine looked brand new.
Please ignore this post.
shipping to Nova Scotia Canada ?
jakep_82 said:
Refurbished lapdocks sell for $175.99 with free 2 day shipping from the AT&T website. Mine looked brand new.
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Seriously? Poor form.
OSNPA said:
Seriously guys? Poor form.
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I agree, at least for my post. Can you remove the quoted link?
bleuiko said:
I agree, at least for my post. Can you remove the quoted link?
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Done. +1 for taking action.
OSNPA said:
Seriously? Poor form.
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I don't understand. How is logical and informative posting in poor form?
k4zyn said:
I don't understand. How is logical and informative posting in poor form?
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Someone created a thread to sell a laptop he bought new and has used. People that are viewing the thread see someone else point them towards a refurbished unit from AT&T, as though to suggest it's better to go there than buy from the person who created the thread. AT&T refurbished units are a crapshot, you don't know what the previous issue was. They have no bearing on the OP's thread and is a full-on c*$kblock, if you will.
Tried PM'ing a couple of times but aint working! Will give 200 providing shipping to Melbourne Australia is not too expensive. PM me if you can
why the mods havent come in yet i dont know but this isnt the buy&sell section
OSNPA, are you suggesting that it would be better to keep an unwitting Atrix user in the dark, letting him or her purchase a used lapdock for around $35 more than the cost of an "officially" used lapdock, just so the seller will not be offended?
It's called market competition. An informed consumer living in the U. S. with the opportunity to purchase a refurbished dock from ATT would never pay more and wait longer for one unless he or she were doing the seller a favor.
To put it simply, if the seller intends to sell this dock to an ATT customer, he or she will have to lower the price or take advantage of someone's ignorance. In my opinion, it would be bad form to keep a consumer in the dark and just sit back and snicker as you watch a transaction (or in this case, a rip off) transpire. But hey, at least the seller didn't get his feelings hurt AND he made more than what he should have.
Fortunately for the seller, not everyone has access to a refurbished lapdock, specifically our friends overseas, and $200 is quite a bargain in that market. I think everyone has a chance to win in this situation, and to me, it seems like bad form to try and prevent this ideal scenario -- one in which no one feels cheated.
I don't mean to attack you, OSNPA, but I'm trying to understand what you have to gain by trying to foster a market on these forums in which the lapdock is kept at an artificially high price. Are you trying to sell one yourself? Anything to help me understand where you're coming from would be much appreciated.
To the seller, I think you will have no problem selling the dock for $200. (I would not have started so low.)
To anyone who does not have access to a refurbished lapdock, this price is almost impossible to beat.
OSNPA said:
Done. +1 for taking action.
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Refurbished means it was broke...that means it will eventually break or have problems. mine looks like its from the assembly line.
Mafisometal said:
Refurbished means it was broke...that means it will eventually break or have problems. mine looks like its from the assembly line.
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That's actually not true. Refurbished is anything that has been brought back to factory specifications and tested to be working. Yes, some of these are broken units that have been repaired, but MANY others are just returned within the 30-day return period, especially for a once $400+ item like the lapdock. Mine also looks like its from the assembly line. More knowledge here: http://www.att.com/shop/wireless/devices/buy-refurbished-phones.jsp
I'm sure yours looks great though so happy selling!
mjharris65 said:
OSNPA, are you suggesting that it would be better to keep an unwitting Atrix user in the dark, letting him or her purchase a used lapdock for around $35 more than the cost of an "officially" used lapdock, just so the seller will not be offended?
It's called market competition. An informed consumer living in the U. S. with the opportunity to purchase a refurbished dock from ATT would never pay more and wait longer for one unless he or she were doing the seller a favor.
To put it simply, if the seller intends to sell this dock to an ATT customer, he or she will have to lower the price or take advantage of someone's ignorance. In my opinion, it would be bad form to keep a consumer in the dark and just sit back and snicker as you watch a transaction (or in this case, a rip off) transpire. But hey, at least the seller didn't get his feelings hurt AND he made more than what he should have.
Fortunately for the seller, not everyone has access to a refurbished lapdock, specifically our friends overseas, and $200 is quite a bargain in that market. I think everyone has a chance to win in this situation, and to me, it seems like bad form to try and prevent this ideal scenario -- one in which no one feels cheated.
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Well, if customers are uninformed on the price of refurbished lapdocks when there's a thread dedicated to it in this very sub-forum, well I have no pity for them. It's a consumer's responsibility to educate themselves. He's not selling a refubished unit, it is not the same situation, so the prices should have no bearing on what the OP asks. Regardless of whether money is involved, think of it this way: a developer releases a ROM and the 1st response to that thread is another developer saying that he also released a ROM and go to this other thread to read all about it. You may like that idea, I don't know, to me it's a wtf moment.
mjharris65 said:
I don't mean to attack you, OSNPA, but I'm trying to understand what you have to gain by trying to foster a market on these forums in which the lapdock is kept at an artificially high price. Are you trying to sell one yourself? Anything to help me understand where you're coming from would be much appreciated.
To the seller, I think you will have no problem selling the dock for $200. (I would not have started so low.)
To anyone who does not have access to a refurbished lapdock, this price is almost impossible to beat.
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Disclaimers: I don't know anyone in this thread, I am not selling or buying a lapdock, no animals were harmed in the making of this post, and I am not responsible for you bricking your phone. I just ask the opposite question as you: why is the OP not allowed to sell his lapdock for whatever the market pays?
whew...so getting back to the lapdock will you ship to canada Hey dude get what you can for it..cheapest here in Canada that i can find is $300 +
capercb said:
whew...so getting back to the lapdock will you ship to canada Hey dude get what you can for it..cheapest here in Canada that i can find is $300 +
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I can ship to canada, you just have to tell me how you want to do the deal...pop me an email and tell me what you'd like to do?

[Q] Samsung Repair

Sent my phone to Samsung after flashing a rom for international. i have a scratch on the phone and im wondering if they are going to fix it... Dont know what the messages mean sooo here are the messages....
*10/15/2012//18:30:06//0001773863//Telephone//ASC*
Phone is OOW by condition, touchpanel is damaged.
*10/15/2012//18:30:06//0001773863//Telephone//ASC*
10/15/2012 5:29 PM-Esmerlda Vera: Ticket is pending status. Pending Reason: Add Standard Charge + LCD Charge
*10/12/2012//11:40:35//0001773863//Telephone//ASC*
10/12/2012 10:39 AM-Khatie Rodrigez: Accessory: BATTERY,BATTERY COVER
*10/12/2012//11:40:35//0001773863//Telephone//ASC*
10/12/2012 10:39 AM-Khatie Rodrigez: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)
*10/12/2012//11:40:31//0001773863//Telephone//ASC*
was found upon initial inspection. however, this may or may not relate to the failure symptoms.
You actually sent your phone in for a scratch? That better be a pretty serious scratch because now they want you to pay money to replace the whole damn panel.
From what i'm seeing they are considering your device out of warranty (OOW), no doubt due to your bad flash. The touchpanel and standard charge + lcd charge comments lead me to believe that they are replacing atleast the top glass, if not the entire SAMOLED and as best i can figure from the last 2 lines whoever received the package chose not to make the decision of whether the damage to the touchpanel was caused in shipping. Most likely this determination will be made by the tech who does the actual work on the phone. I would expect you will have a 100% like new device when you receive it back, however much that may run you is the part i would be worried about .
zexco said:
You actually sent your phone in for a scratch? That better be a pretty serious scratch because now they want you to pay money to replace the whole damn panel.
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I do believe he sent it in for repair because he borked the bootloader flashing an incorrect ROM, as per the first sentence of the post.
I hope you're right bro!
Have any of you sent a phone to samsung and had this ooW message too? because in the price detail area it says this...
ITEM OLD PRICE NEW PRICE
Standard Repair Fee $0.00 $0.00
LCD Repair Fee $0.00 $0.00
Sub Total $0.00 $0.00
Tax $0.00 $0.00
Total Cost $0.00 $0.00
All Total Cost
so are they fixing everything for free or what??
dntesinfrno said:
From what i'm seeing they are considering your device out of warranty (OOW), no doubt due to your bad flash. The touchpanel and standard charge + lcd charge comments lead me to believe that they are replacing atleast the top glass, if not the entire SAMOLED and as best i can figure from the last 2 lines whoever received the package chose not to make the decision of whether the damage to the touchpanel was caused in shipping. Most likely this determination will be made by the tech who does the actual work on the phone. I would expect you will have a 100% like new device when you receive it back, however much that may run you is the part i would be worried about .
I do believe he sent it in for repair because he borked the bootloader flashing an incorrect ROM, as per the first sentence of the post.
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amzi said:
I hope you're right bro!
Have any of you sent a phone to samsung and had this ooW message too? because in the price detail area it says this...
ITEM OLD PRICE NEW PRICE
Standard Repair Fee $0.00 $0.00
LCD Repair Fee $0.00 $0.00
Sub Total $0.00 $0.00
Tax $0.00 $0.00t
Total Cost $0.00 $0.00
All Total Cost
so are they fixing everything for free or what??
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Im guessing that was on the same document....having seen that i'm certainly stumped now as well. I can only think of 2 possibilities, either they are doing the work under warranty even though the notes clearly state otherwise OR they just haven't added any invoices to your work order. Only time will tell, but i wouldn't be too concerned about the phone itself, they'll be sure to get it back to you good as new one way or another.
what the ****k they tryna make me pay $170
dntesinfrno said:
Im guessing that was on the same document....having seen that i'm certainly stumped now as well. I can only think of 2 possibilities, either they are doing the work under warranty even though the notes clearly state otherwise OR they just haven't added any invoices to your work order. Only time will tell, but i wouldn't be too concerned about the phone itself, they'll be sure to get it back to you good as new one way or another.
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strong iker
amzi said:
what the ****k they tryna make me pay $170
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DAMN!!!! Samsung is crazy... Tell them you wont pay and let them return it to you. You can unbrick it yourself anyway, with the help of XDA of course.. Btw my GPS doesn't work and I bought the phone full price, but I won't send it to Samsung cuz i'm scared they will charge me like they are charging you.. Bastards!
amzi said:
I hope you're right bro!
Have any of you sent a phone to samsung and had this ooW message too? because in the price detail area it says this...
ITEMOLD PRICENEW PRICE
Standard Repair Fee$0.00$0.00
LCD Repair Fee$0.00$0.00
Sub Total$0.00$0.00
Tax$0.00$0.00
Total Cost$0.00$0.00
All Total Cost
so are they fixing everything for free or what??
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I got my phone fixed for a broken screen and got the same marks on my ticket. Oow is out of warranty and it set me back $180. My price showed as $0 like yours but after a few transfers on Samsung support line someone told me what I needed to pay. In you're case you just need a jtag and mobiletechvideos can do it for $60. Oh, and you can tell them to send you back your broken phone for free.
Orsteezy said:
DAMN!!!! Samsung is crazy... Tell them you wont pay and let them return it to you. You can unbrick it yourself anyway, with the help of XDA of course.. Btw my GPS doesn't work and I bought the phone full price, but I won't send it to Samsung cuz i'm scared they will charge me like they are charging you.. Bastards!
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Not saying you should do this, and it is dishonest, but you can reset you're flash counter then Odin to stock and return the device(just make sure its the right stock) and they will never know you flashed a rom, and with no physical damage its obviously hardware failure.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Orsteezy said:
DAMN!!!! Samsung is crazy... Tell them you wont pay and let them return it to you. You can unbrick it yourself anyway, with the help of XDA of course.. Btw my GPS doesn't work and I bought the phone full price, but I won't send it to Samsung cuz i'm scared they will charge me like they are charging you.. Bastards!
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Flashing an international rom borks the bootloader which is most likely going to need a JTAG to repair, although this can be done cheaper as xijar mentions above its not a DIY fix.
xijar said:
Not saying you should do this, and it is dishonest, but you can reset you're flash counter then Odin to stock and return the device(just make sure its the right stock) and they will never know you flashed a rom, and with no physical damage its obviously hardware failure.
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If the problem with the GPS is in fact truly a hardware defect, removing any custom software to avoid a denial of warranty is completely honest.
Im gonna argue with theme and say its their update that ****ed my phone up which that cost is 70 dollars and for the scratch ill probably pay for that cuz it looks ugly .. Or if they buy my lie i could probably say keep the scratch and just yell at theme for their software update
idk man this $170 is bs
xijar said:
I got my phone fixed for a broken screen and got the same marks on my ticket. Oow is out of warranty and it set me back $180. My price showed as $0 like yours but after a few transfers on Samsung support line someone told me what I needed to pay. In you're case you just need a jtag and mobiletechvideos can do it for $60. Oh, and you can tell them to send you back your broken phone for free.
Not saying you should do this, and it is dishonest, but you can reset you're flash counter then Odin to stock and return the device(just make sure its the right stock) and they will never know you flashed a rom, and with no physical damage its obviously hardware failure.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Sad day, cracked screen.

Well, sad day today. A golf ball landed on my galaxy s3's screen. Needless to say, golf ball > galaxy s3.
Called customer service to see how much it is to be replaced, and with my insurance, its a big 166$. Ridiculous.
EDIT:
My brother works at a Radio shack, and they'll fix it for like 100$.
Has anyone used Radio shack before to get a screen replacement? If so, how long did it take, and did they do a goob job?
feet taiserva
Purchase the replacement screen on eBay, watch a video on youtube on the screen replacement. It's easier than you think and wouldn't cost much at all. If your opposed to that I would trust them, it's not difficult.
MiG8GT said:
Purchase the replacement screen on eBay, watch a video on youtube on the screen replacement. It's easier than you think and wouldn't cost much at all. If your opposed to that I would trust them, it's not difficult.
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The 100$ is what my brother said, after looking online it actually ends up to being 329$.
I'm thinking I'll let T-Mobile do it... I don't want to risk destroying it myself..
Kind of sucks though, a golf ball dropped and cracked it as bad as it did, it's at the bottom, like right on the home button, but the crack went to nearly the top of the screen.
Did you check eBay?? I would think they were way under $100 for the screen.
MiG8GT said:
Did you check eBay?? I would think they were way under $100 for the screen.
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Well I checked Amazon, I have Amazon Prime for free for being a student.. and they are around $15-20.
I just don't want to take the chance that i make it worse than it already is... I'm not good at all at doing things like that, I'd rather it be done by someone who knows what they are doing.
Also, they said I could use a phone from the T-Mobile store until mine is replaced, which is pretty cool..
Understandable you don't want to make it worse than it already is. Try looking for places in your local area, there are repair shops that fix phones and video game systems for a fraction of the cost. Some times on Groupon they have Groupons for say $60 for a screen replacement, that's always another option you could check out.
MiG8GT said:
Understandable you don't want to make it worse than it already is. Try looking for places in your local area, there are repair shops that fix phones and video game systems for a fraction of the cost. Some times on Groupon they have Groupons for say $60 for a screen replacement, that's always another option you could check out.
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Yea, I will look around.. But I do like that I can take it to T-Mobile, and they will loan me a phone while it's being fixed. I'll have to odin it back to stock though. Oh well.
Thanks for the input!
Can't hurt to check around. Anytime!
Ontop of having Radio Shack doing it...it will void your warranty...to keep your warranty either have T-Mobile or Samsung fix it.
Sent from my Galaxy S III
CodyRst said:
Well I checked Amazon, I have Amazon Prime for free for being a student.. and they are around $15-20.
I just don't want to take the chance that i make it worse than it already is... I'm not good at all at doing things like that, I'd rather it be done by someone who knows what they are doing.
Also, they said I could use a phone from the T-Mobile store until mine is replaced, which is pretty cool..
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Good call just pay the price and don't worry about the other stuff
Sent from my SGH-T999 using xda app-developers app
daxecutioner24 said:
Good call just pay the price and don't worry about the other stuff
Sent from my SGH-T999 using xda app-developers app
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Well I called the insurance company this morning. They said $150, and that my replacement phone will be here tomorrow.
All is well, atleast it still works so I can use it until the new one comes tomorrow. Glad im getting a new one as well, instead of just getting this one fixed and sent back.
Thanks for feedback guys! :victory:
Well, as new as a refurbished phone can get. Any replacement/warranty phone that congress from tmobile is most likely going to be refurbished. I know because I have one and I'm very nit picky about my phone and always find some small defect with it.
Sent from my SGH-T999 using xda premium
ucantak3dis said:
Well, as new as a refurbished phone can get. Any replacement/warranty phone that congress from tmobile is most likely going to be refurbished. I know because I have one and I'm very nit picky about my phone and always find some small defect with it.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Yeah, I have had that experience as well... Although more often than not, I end up with a busted camera which is more than a *minor* defect...
Asurion sometimes sends out BNIB devices but only if a) they don't have a refurb on hand or b) you've gone through a few refurbs in a short time.
I tried fixing my Nexus One's cracked screen...ROYALLY ****ed it up (just a little too much glue & ripped a ribbon) and ended up wasting $150 even after selling it for parts on eBay.
I would say if you are thinking about doing it yourself and don't have a lot of patience/manual dexterity/proper tools & work environment, don't try.
Also I figure the S3 is probably a lot harder to take apart than my old N1.
CodyRst said:
Well I called the insurance company this morning. They said $150, and that my replacement phone will be here tomorrow.
All is well, atleast it still works so I can use it until the new one comes tomorrow. Glad im getting a new one as well, instead of just getting this one fixed and sent back.
Thanks for feedback guys! :victory:
Click to expand...
Click to collapse
Yeah it may come plastic wrap and all but it's a refurbished one. Fixing the one you had at least you knew it was ok and how old it is compare to a used one that may bring a host of issues.
Sent from my SGH-T999 using xda app-developers app
Well got the replacement today, was surprised when i opened it.
It came with the phone, a battery, a back cover, a usb and charger, headphones, a new sims card.
I'm wondering if I need to send back my old battery, or just the old phone?
CodyRst said:
Well got the replacement today, was surprised when i opened it.
It came with the phone, a battery, a back cover, a usb and charger, headphones, a new sims card.
I'm wondering if I need to send back my old battery, or just the old phone?
Click to expand...
Click to collapse
Just the old phone. You keep all accessories and back cover.
Sent from my SGH-T999 using Tapatalk 2
Towle said:
Just the old phone. You keep all accessories and back cover.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Sounds good, just dont want to be charged for a battery or usb cable
I thought when you do an insurance claim the broken phone is yours.
Sent from my SGH-T999 using Tapatalk 2
Five0nIt said:
I thought when you do an insurance claim the broken phone is yours.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
That thought makes no sense at all,
Sent from my Nexus 7 using xda premium

Buying screen parts

Anyone know of a place to get the digitizer/inner screen for a reasonable price? I have a perfectly functional E4GT that was dropped on the day it was purchased (literally on the way out of the Sprint store) and the inner screen was cracked.
Perfectly functional otherwise, it still boots up and everything, just that the screen is black.
Attached are some pictures so you know what I mean. Thanks in advance for any help
Amazon? Is that yours?
bilgerryan said:
Amazon? Is that yours?
Click to expand...
Click to collapse
My sister's which she gave to me since its "broken"
And yeah Amazon, but I was hoping maybe people had found great deals when replacing it before :thumbup:
CNexus said:
My sister's which she gave to me since its "broken"
And yeah Amazon, but I was hoping maybe people had found great deals when replacing it before :thumbup:
Click to expand...
Click to collapse
Haven't had to do that *yet* (knock on wood). I wouldn't know where to look. But if you need help after you get it up and running hit me up, this device can be a little confusing at first.... I had to help BigSplit get everything set up.
Will do :good:
We have 3 E4GT in our family and I have replaced 3 screens w/ digitizer so far. It is easy to do, but finding them at a decent price is the hard part. You use to be able to find them for around $50. I just dont see spending $85-$135 when I can do an insurance claim for $100. The next one I do I'm thinking of trying to just replace the glass since the digitizer is fine. Good Luck!
byrdcfmma said:
We have 3 E4GT in our family and I have replaced 3 screens w/ digitizer so far. It is easy to do, but finding them at a decent price is the hard part. You use to be able to find them for around $50. I just dont see spending $85-$135 when I can do an insurance claim for $100. The next one I do I'm thinking of trying to just replace the glass since the digitizer is fine. Good Luck!
Click to expand...
Click to collapse
Yeah, that's my issue...not worth replacing it when (no offense to you guys) but it's still pretty expensive for an old phone
CNexus said:
Yeah, that's my issue...not worth replacing it when (no offense to you guys) but it's still pretty expensive for an old phone
Click to expand...
Click to collapse
Understandable... Not everybody has money to throw around like people who but iPhones... Hell that's the reason in still on this phone.
bilgerryan said:
Understandable... Not everybody has money to throw around like people who but iPhones... Hell that's the reason in still on this phone.
Click to expand...
Click to collapse
Yup...just trying to fix this up for cheap and have as a backup phone

Front glass broken

Hi there,
today I dropped my phone on the street and the front glass got broken. The phone is still fully working. Touchscreen and everything else works without problems.
A couple of months ago I changed the front glass of a Samsung Galaxy S4 with all the necessary stuff, e.g. loca glue. For the first trial the result was acceptable. No reading the other threads:
https://forum.xda-developers.com/showthread.php?t=3522863
https://forum.xda-developers.com/showthread.php?t=3592043
most of the posters don't recommend the replacement of the front glass. On ebay I can find both only the frontglass (about 10€) and the full suited display (about 135€). If I take an offer from china, the price would lower to 65€. Another option would be to send the phone to Oneplus and let those guys repair it.
Now the decisions I have to made:
Just buying the front glass: Would be an option, if it is the same difficulty like the Samsung phones. But I've found only one Youtube Tutorial. At 1:45 he puts something on the screen, but not sure if it's clue or just something to clean.
Buying a display from China: for about 65€ would be also ok. This can take up to 6 weeks of shipping. And in some forums I've read the quality should be much lower than the original parts from Oneplus. Does anyone have any experience about this?
Sending to Oneplus ist the last option. But this depends on the price. I opened a ticket and now I'm waiting for their offer.
What would you recommend? Has anybody changed the frontglass and can tell me about the success?
musv said:
Hi there,
today I dropped my phone on the street and the front glass got broken. The phone is still fully working. Touchscreen and everything else works without problems.
A couple of months ago I changed the front glass of a Samsung Galaxy S4 with all the necessary stuff, e.g. loca glue. For the first trial the result was acceptable. No reading the other threads:
https://forum.xda-developers.com/showthread.php?t=3522863
https://forum.xda-developers.com/showthread.php?t=3592043
most of the posters don't recommend the replacement of the front glass. On ebay I can find both only the frontglass (about 10€) and the full suited display (about 135€). If I take an offer from china, the price would lower to 65€. Another option would be to send the phone to Oneplus and let those guys repair it.
Now the decisions I have to made:
Just buying the front glass: Would be an option, if it is the same difficulty like the Samsung phones. But I've found only one Youtube Tutorial. At 1:45 he puts something on the screen, but not sure if it's clue or just something to clean.
Buying a display from China: for about 65€ would be also ok. This can take up to 6 weeks of shipping. And in some forums I've read the quality should be much lower than the original parts from Oneplus. Does anyone have any experience about this?
Sending to Oneplus ist the last option. But this depends on the price. I opened a ticket and now I'm waiting for their offer.
What would you recommend? Has anybody changed the frontglass and can tell me about the success?
Click to expand...
Click to collapse
Open the ticket mate. No fuss. You'll get your device going in maximum 2 weeks. I tried replacing the glass myself and failed, I cracked the screen half way through...
Buying from eBay... Idk, but if people say they're not original, why Risk? Then again there's the struggle of doing it yourself.
The cheapest and safest is to send it to ONEPLUS.
Cheers
musv said:
Hi there,
today I dropped my phone on the street and the front glass got broken. The phone is still fully working. Touchscreen and everything else works without problems.
A couple of months ago I changed the front glass of a Samsung Galaxy S4 with all the necessary stuff, e.g. loca glue. For the first trial the result was acceptable. No reading the other threads:
https://forum.xda-developers.com/showthread.php?t=3522863
https://forum.xda-developers.com/showthread.php?t=3592043
most of the posters don't recommend the replacement of the front glass. On ebay I can find both only the frontglass (about 10€) and the full suited display (about 135€). If I take an offer from china, the price would lower to 65€. Another option would be to send the phone to Oneplus and let those guys repair it.
Now the decisions I have to made:
Just buying the front glass: Would be an option, if it is the same difficulty like the Samsung phones. But I've found only one Youtube Tutorial. At 1:45 he puts something on the screen, but not sure if it's clue or just something to clean.
Buying a display from China: for about 65€ would be also ok. This can take up to 6 weeks of shipping. And in some forums I've read the quality should be much lower than the original parts from Oneplus. Does anyone have any experience about this?
Sending to Oneplus ist the last option. But this depends on the price. I opened a ticket and now I'm waiting for their offer.
What would you recommend? Has anybody changed the frontglass and can tell me about the success?
Click to expand...
Click to collapse
I have replaced hundreds of screens in devices and for the most part it is cheaper and far easier then anything else.
Im about to replace my USB port myself as soon as my tool kit gets here on Monday.
I would never send a device to the OEM to be fixed. It will cost you twice as much plus the time without a device is just stupid.
I have always trusted these people with all the stuff I need to repair. Never trust some random Youtube video.
https://www.ifixit.com/Guide/Oneplus+3+Cracked+Screen+Replacement/76509
zelendel said:
I have replaced hundreds of screens in devices and for the most part it is cheaper and far easier then anything else.
Im about to replace my USB port myself as soon as my tool kit gets here on Monday.
I would never send a device to the OEM to be fixed. It will cost you twice as much plus the time without a device is just stupid.
I have always trusted these people with all the stuff I need to repair. Never trust some random Youtube video.
https://www.ifixit.com/Guide/Oneplus+3+Cracked+Screen+Replacement/76509
Click to expand...
Click to collapse
Didn't realize how expensive it is to replace the screen, I hope I never break mine!
ZVNexus said:
Didn't realize how expensive it is to replace the screen, I hope I never break mine!
Click to expand...
Click to collapse
You could find a cheaper knock off im sure but I hold a simple believe when it comes to electronics. You get what you pay for. You buy cheap and you get cheap.
The USB port was like 4 bucks with 25 dollars shipping lol.
zelendel said:
You could find a cheaper knock off im sure but I hold a simple believe when it comes to electronics. You get what you pay for. You buy cheap and you get cheap.
The USB port was like 4 bucks with 25 dollars shipping lol.
Click to expand...
Click to collapse
That's been my general experience as well, with probably the exception of Intel CPUs. Got my 1700X and is better for building than a 7700K or 8700K for almost half the price.
ZVNexus said:
That's been my general experience as well, with probably the exception of Intel CPUs. Got my 1700X and is better for building than a 7700K or 8700K for almost half the price.
Click to expand...
Click to collapse
Yeah sometimes you find a good deal. Rare as it maybe.
Got an answer from Oneplus:
Screen: EUR 57.20
Fingerprint Sensor: EUR 12.60
Labor: EUR 18.50
Vat: 23%
Total: EUR 108.61
Not sure, if there are any shippig costs to be added.
musv said:
Got an answer from Oneplus:
Screen: EUR 57.20
Fingerprint Sensor: EUR 12.60
Labor: EUR 18.50
Vat: 23%
Total: EUR 108.61
Not sure, if there are any shippig costs to be added.
Click to expand...
Click to collapse
57 Euros doesn't sound bad actually especially if it's the regular screen.
zelendel said:
I have replaced hundreds of screens in devices and for the most part it is cheaper and far easier then anything else.
Im about to replace my USB port myself as soon as my tool kit gets here on Monday.
I would never send a device to the OEM to be fixed. It will cost you twice as much plus the time without a device is just stupid.
I have always trusted these people with all the stuff I need to repair. Never trust some random Youtube video.
https://www.ifixit.com/Guide/Oneplus+3+Cracked+Screen+Replacement/76509
Click to expand...
Click to collapse
What? It may suck to send your device away but why are you saying they charge you twice as much? That's misinformation. I sent mine and it only cost 80£ (labour and shipping included). Where can you buy an original display for 80 quid? Even the Knock offs from eBay cost more than that.
XDRdaniel said:
What? It may suck to send your device away but why are you saying they charge you twice as much? That's misinformation. I sent mine and it only cost 80£ (labour and shipping included). Where can you buy an original display for 80 quid? Even the Knock offs from eBay cost more than that.
Click to expand...
Click to collapse
You are not adding in the cost of buying g another disposable device to use for the weeks your device is gone. That's for you. Do you know how much it would cost from the US for a repair?
ZVNexus said:
57 Euros doesn't sound bad actually especially if it's the regular screen.
Click to expand...
Click to collapse
Ok, I created a repair request on my Oneplus account.
musv said:
Ok, I created a repair request on my Oneplus account.
Click to expand...
Click to collapse
Great! The price surprised me. When my LG V10 died I sent it in thinking it was going to be a free repair for the bootloop issue.. $400 USD to replace motherboard. **** that lol
ZVNexus said:
Great! The price surprised me. When my LG V10 died I sent it in thinking it was going to be a free repair for the bootloop issue.. $400 USD to replace motherboard. **** that lol
Click to expand...
Click to collapse
That's the issue is being in the states. It will always be a lot more expencive coming from there then from anywhere in Europe.
zelendel said:
That's the issue is being in the states. It will always be a lot more expencive coming from there then from anywhere in Europe.
Click to expand...
Click to collapse
Repair center was in Kentucky, and I live in Connecticut LG just jacks their prices for some reason
ZVNexus said:
Repair center was in Kentucky, and I live in Connecticut LG just jacks their prices for some reason
Click to expand...
Click to collapse
Wow that is just crazy. Enjoying the weather I sent back home?
zelendel said:
Wow that is just crazy. Enjoying the weather I sent back home?
Click to expand...
Click to collapse
Yep! Not gonna pay $400 to repair a device that is literally $100 something on Ebay or Swappa, and I am definitely not going to pay $400 for a device that is guaranteed going to bootloop again in only a years time. So I spent $300 and bought a new OP3. Originally got the V10 because as someone coming from IOS, I automatically thought all Android phones could be unlocked and rooted with ease, with some o them sweet custom ROMs. This guy didn't do his research and ended up with using LG's, horrible, horrible (I cannot stress this enough) software. Not to mention the extra thick layer of AT&T bloat behind it. I don't really care about the hardware in a phone, as long as its good enough to have the software run good.
ZVNexus said:
Yep! Not gonna pay $400 to repair a device that is literally $100 something on Ebay or Swappa, and I am definitely not going to pay $400 for a device that is guaranteed going to bootloop again in only a years time. So I spent $300 and bought a new OP3. Originally got the V10 because as someone coming from IOS, I automatically thought all Android phones could be unlocked and rooted with ease, with some o them sweet custom ROMs. This guy didn't do his research and ended up with using LG's, horrible, horrible (I cannot stress this enough) software. Not to mention the extra thick layer of AT&T bloat behind it. I don't really care about the hardware in a phone, as long as its good enough to have the software run good.
Click to expand...
Click to collapse
I hear you there. I had a g2 for a while. Then moved to the nexus but the 6 had issues dealing with the cold. So got the 1+3 for a steal from a dev. To be honest. I wanted to hate it because the CEO is an idiot. But other then some crappy BT issues when on a weak wifi connection. (licensing issues I'm sure) and the fact it won't work with my smart watch. I really can't complain about about.
I replaced my Motherboard and Battery by sending it to Oneplus. I do live in the EU so that could be a big difference. But a DHL driver picked it up on Monday. And I got it back the same week on Friday fully repaired without additional costs. A screen replacement here costs about €100 which is not expensive at all.. The problem mainly is that original parts are very rare and mostly fake.
Puddi_Puddin said:
I replaced my Motherboard and Battery by sending it to Oneplus. I do live in the EU so that could be a big difference. But a DHL driver picked it up on Monday. And I got it back the same week on Friday fully repaired without additional costs. A screen replacement here costs about €100 which is not expensive at all.. The problem mainly is that original parts are very rare and mostly fake.
Click to expand...
Click to collapse
I used DHL for the first time Getting the USB port. Ordered it before Xmas and got it 2 weeks later. I was impressed with DHL as they went out of their way to make sure I got the package.

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