Develop Bugs

Crazy charging / battery issues.

A few weeks ago I decided to take the plunge and root/unlock my Gnex. Installed Team Kang AOKP Release and then recently updated to Milestone 4. I am running the GSM Version on Tmobile. Originally as yakjuxw and flashed to yakju before rooting, etc.
Has anyone else run into problems with the Galaxy Nexus charging? It seems to have been progressive. About a week ago my phone randomly started turning the screen on and showing the 'charging' icons and animations as if the phone was plugged in. Then A few days ago I had to play with the plug for it to begin charging. Earlier yesterday, I've reached a point where my gnex would only charge if its off. If i plug the Samsung charger into the phone, the battery screen displays "Not Charging" as opposed to the "Discharging/Charging", so its my guess it knows the charger is plugged in but cannot charge the battery for some strange reason.
It seems im not the only one.
http://groups.google.com/a/googleproductforums.com/forum/#!topic/mobile/RahZtFg39DU
I've contacted Samsung and they are aware that this is happening and have offered to take my phone into repair under warranty but that would require sending my phone off for 2 weeks, so i'd like to try something else.
As pointed out by the last poster in the google thread, squeezing the charger seems to fix the issue but just for a couple minutes. Does this have to do with the contacts/usb charge board/plug?

I have the same problem, but I have root on mobile and I did not cover the guarantee in Samsung

supumaster, the galaxy nexus is a phone that is very easily re-locked and un-rooted. do some searching online. you can 'get your warranty back'

I had the exact same problem, tried everything and nothing worked, finally sent phone to UK here's more info
http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=23789

It sounds like liquid damage to me.
Look really closely inside your charging port for anything green/white, especially toward the very base of the pins. Also, look at the charger itself for any green/corrosion on the pins. If you find any, dip a toothbrush in some denatured alcohol and scrub your charging port.
Works like a charm.

Normally. I'd agree with you, but if you check out that google thread chanchan posted above, hundreds of galaxy nexus users are experiencing the same thing. So either this phone is EXTREMELY prone to moisture damage, or there's something very very wrong.

I had this issue for a day or two at the beginning of February. It disappeared by itself and hasn't returned since.

I had the same problems, specifically it wouldn't charge on some chargers (my car charger), and it would think it was plugged into USB when it wasn't, the lightning bolt would light up, and the screen would never go into full sleep.
I went through a whole lot of that thread, and lots of other people having the same problems, one sugestion was to get a toothpick and stick it in the phone's USB plug and lightly bend the 'tab' up towards the screen. so, i did that, and it fixed all my problems.
likely the tolerance between that 'tab' and the bottom of the plug are so tight, having a USB cord pull on the 'tab' makes some of the data pins short out on the metal surround of the plug. bending it back makes it 'unshort', and work like it's supposed to.
i would highly reccomend being VERY careful with this if you attempt it, i'm guessing its VERY easy to snap off that 'tab' in the plug and ruin your phone.
if this happens again on my phone, i'm sending it back to samsung or verizon to fix.

So I seem to have temporarily corrected the problem with the toothpick trick. I can't advise anyone to do the same as the chance of breaking is probably pretty good. Will let you know if the problem returns.
In other news, I'm on hold with Samsung. I've just been informed that the New York based company that I purchased my Gnex device, is actually not a US device and they will not provide any sort of support for it. If i want support I have to contact UK division of Samsung and all repairs would have to go through them.
I am just f***** livid right now.

I had this problem for a couple months. Now even the toothpick thingy no longer works.
Can no longer get USB data connection. Computer keeps saying "Drivers fail to install" or somesuch. Sometimes it manages to charge via USB, no luck via the wall charger...
Time to send it in. Been a Nokia user for 10+ years, no issues that required it to be sent off for repaired. Super disappointed. Google should get someone else to build their Nexii series...

I have this issue every now and then. It goes away after a reboot.
Sent from my Galaxy Nexus using xda premium

I've this problem too. My nexus always gets stuck on 97-98%, and the battery screen says "Not Charging". So, somewhere on some forum I've found this trick and works fine for me.
Just unplug the charger and then plug it in again after waiting for 10sec, it will gradually go to 100% in 5-10mins and the status will change to "Charging" from "Not Charging".

YuryAC said:
Normally. I'd agree with you, but if you check out that google thread chanchan posted above, hundreds of galaxy nexus users are experiencing the same thing. So either this phone is EXTREMELY prone to moisture damage, or there's something very very wrong.
Click to expand...
Click to collapse
This issue has nothing to go with watter i believe. It was only an excuse for Samsung support guys as this happening way too often and they decided to blame us instead of Samsung.
First time this happened to my Galaxy S II when there was no rain oustside and watter damage was near to impossible. Now this happened to my GNex while i had a flu and were in bed for last two days. Watter? Nah, i felt poor but never pissed on my self nor on my phone :-D BTW, GNex started to charge again when i plugged in an HTC charger. So i'd rather blame charger/charging port quality and not the watter.

Don't take this as a fix but I managed to make the problem on mine go away by gently bending the connector inside the USB port with a pair of tweezers.
So it kinda hints at a contact issue with the connector. Could have stemmed from using non-Samsung provided USB cables and chargers...

Nexus thinks it's always charging?????

I have had my v-gnex for a few months now and all of a sudden the micro USB port seems to be having issues. It doesn't light up when plugged in and the phone, no matter what from I use. Its always charging. USB be in or out. Any one else having this issue? Tried many different types of chargers.
Sent from my Galaxy Nexus using xda premium

Alex8404 said:
I have had my v-gnex for a few months now and all of a sudden the micro USB port seems to be having issues. It doesn't light up when plugged in and the phone, no matter what from I use. Its always charging. USB be in or out. Any one else having this issue? Tried many different types of chargers.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Try backing it up and then factory wipe the phone. If it's still present more than likely the USB bits has died on you or is dying.

For what it's worth, I had a similar issue with a completely different device which had USB charging.
USB port was basically dying, as evidenced when I pulled it apart.

I did research on it cuz it happened to me.
When using a non-samsung usb plug, you have a high chance of bending the tounge of the USB port down.
Its touching the metal casing surrounding it. Take a toothpick or a pocket knife and make sure its in the middle. Also clean it out of any debris.
Fixed it for me.

Some have had luck with trying to bend the USB pins a little, but don't try that without reading up on the issue. And a lot of people have needed a USB board replacements.
If you still have a valid warranty on your device i'd go for a claim on that.
Do a search in these forum's, there should be MANY threads about the same problem.

http://forum.xda-developers.com/search.php?searchid=39192424
good day.

Alex8404 said:
I have had my v-gnex for a few months now and all of a sudden the micro USB port seems to be having issues. It doesn't light up when plugged in and the phone, no matter what from I use. Its always charging. USB be in or out. Any one else having this issue? Tried many different types of chargers.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I have quite the opposite! mine seems to think it's NEVER charging. Samsung stock charger Samsung ns4g charger..the only one that i eventually get working is an lg one and not usb
Sent from my Galaxy Nexus using xda app-developers app

Alex8404 said:
I have had my v-gnex for a few months now and all of a sudden the micro USB port seems to be having issues. It doesn't light up when plugged in and the phone, no matter what from I use. Its always charging. USB be in or out. Any one else having this issue? Tried many different types of chargers.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
My galaxy nexus went in for repair about 2 weeks ago to intercity in birmingham for exactly this problem, under samsung warranty got a text from them earlier tonight saying if i want my phone fixed that will be £51+vat! I went to the samsung site and found that my service request status had changed to cancelled.. is this normal?!
intercity could give me no further info when i called them so i have had to contact samsung but if i dont pay the charge my phone is going to be returned to me unrepaired in 48hours. is it normal or is it the repair place trying to pull a fast one. My nexus is only 6 months old..

Same thing happened to me since yesterday. Hope I can fix it without sending it for repairs.
Sent from my Galaxy Nexus using Tapatalk 2

nemo astrai said:
My galaxy nexus went in for repair about 2 weeks ago to intercity in birmingham for exactly this problem, under samsung warranty got a text from them earlier tonight saying if i want my phone fixed that will be £51+vat! I went to the samsung site and found that my service request status had changed to cancelled.. is this normal?!
intercity could give me no further info when i called them so i have had to contact samsung but if i dont pay the charge my phone is going to be returned to me unrepaired in 48hours. is it normal or is it the repair place trying to pull a fast one. My nexus is only 6 months old..
Click to expand...
Click to collapse
Bad form replying to my own post but Samsung have said that the reason my service request was changed to cancelled was because it had been determined it wasnt a manufacturing defect... great..

[Q] Another "Phone says charging when not plugged in" issue.But what to do about it.

[Q] Another "Phone says charging when not plugged in" issue.But what to do about it.
So its the same issue as others have. My phone charges sometimes and can get a connection to the pc but sometimes it gets stuck in "Charging" even when unplugged (Only if it was actually charging completly wireless. )
The phone is in perfect condition and it really sucks to have an issue like this.
I contacted samsung. They told me they would repair it but that means id be phoneless for 6 days. (The horror) . They also said I go head over to verizon and they could 'Fix the pins' in store. I dont like verizon and I worry they might freak out if they see if have Jellybean.
I also have the option of trying to repair myself. I could open up the phone and possible fix the pins or Order the replacement USB Board (http://www.ebay.com/sch/Replacement-Parts-Tools-/43304/i.html?_nkw=galaxy+nexus+usb) ... Im capable of doing all that as Ive repaired several phones before just not my precious galaxy nexus. And I worry is all.
What should I do?

There was once one thread how to fix the problem by cleaning the charger hole or what the heck it is with piece of paper or I don't know..

mitchell4500 said:
So its the same issue as others have. My phone charges sometimes and can get a connection to the pc but sometimes it gets stuck in "Charging" even when unplugged (Only if it was actually charging completly wireless. )
The phone is in perfect condition and it really sucks to have an issue like this.
I contacted samsung. They told me they would repair it but that means id be phoneless for 6 days. (The horror) . They also said I go head over to verizon and they could 'Fix the pins' in store. I dont like verizon and I worry they might freak out if they see if have Jellybean.
I also have the option of trying to repair myself. I could open up the phone and possible fix the pins or Order the replacement USB Board (http://www.ebay.com/sch/Replacement-Parts-Tools-/43304/i.html?_nkw=galaxy+nexus+usb) ... Im capable of doing all that as Ive repaired several phones before just not my precious galaxy nexus. And I worry is all.
What should I do?
Click to expand...
Click to collapse
The same thing every other thread has said:
1. Clean the port and/or ensure the pins aren't incorrectly positioned inside of the USB port and aren't damaged.
2. Make sure you've tested using a fresh, clean install of the stock ROM.
3. If that doesn't work, get a warranty/insurance replacement
4. If you cannot do suggestion #3, replace the USB board in the phone.

[Q] N7100 Suddenly Won't Charge - Ideas?

Hi all, I'm pretty lost here. My Note II (N7100) suddenly won't charge. Earlier today it charged just fine. I've only ever run stock with root on it. It's not the charger, it's not the cable. I've tried many of both, all of which worked before, none of which work now. I flashed back to stock recovery and did a factory reset, and the problem persists.
When I plug it into a charger while off, briefly a gray battery screen with what looks like a stationary 'wait spinner' will pop up and then the screen will turn back off again. I know the USB port is not totally FUBARed, because I can flash it with heimdall in Linux. It shows up in lsusb when in the bootloader, but not otherwise. The port is pretty much spotless, especially compared with that on my GNex, which still works fine.
I've tried leaving the battery out for an hour, holding the power button, etc. It almost seems like a problem that could be solved by discharging some capacitors, but battery pulls always solved those on my Galaxy Nexus.
Any thoughts on other things I can try?
I can't even figure out how to contact Samsung support in case this is somehow a warranty/hardware issue. At least on their US site the N7100 isn't even an option in the pulldowns they want me to go through.

After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.

I cant really help here but i wanted to let you know i had the same problem with a white note 2 from Carphone Warehouse in the UK, just stopped charging after owning the phone for 2 days (i had also only rooted and running stock rom).
Carphone warehouse replaced the handset for me and havent had a problem with the new one so far but its made me take extra care when plugging or unplugging the usb cable ( i use Airdroid for file transfers now). I guess there must be a defect with a limited few usb ports on the note 2.
I thought it might be a 3rd party usb cable to blame (i use a blackberry usb cable at work but ive stopped that now and only use the official Samsung cable).
Sorry i cant help just wanted to share my experiences, hope you get it sorted, good luck!

Thanks for chiming in Steve, good to know I'm not the only one. I saw another post on here like that too, maybe it was yours? There was no discussion. The strange thing is ODIN worked just fine. Maybe a loose connection only on one/both of the power pins?

Nah it wasn't me mate, I had just put it down to me being heavy handed and thought nothing more of it till I saw your post.
I've seen a post in the Jellybam thread today about the charging being down to software but I don't know how true this is as i've yet to check the facts.
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Sent from my GT-N7100 using xda app-developers app

mynamesteve said:
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Click to expand...
Click to collapse
Yeah I just invoked the Amazon.com return policy, sent it back for a refund, and ordered another one. It was supposed to arrive today, but apparently UPS had some kind of mechanical issue and now it's delayed until tomorrow. I just need it to get here before my next month's Verizon plan bills so I can cancel before paying another month.

Sorry to drag up an old thread but this has just happened to me, EXACTLY the same as OP.
I've reset it, wiped everything, re-flashed latest stock firmware. Tried 3 different cables and two different chargers.
Pretty sure the battery is good because if I take it out of the phone and charge it on the dock, it works fine. If I then put the battery back into the phone, the phones works in every way except it wont charge
I have most of my digital life on this thing, I am so screwed without it. Look like its a warranty repair job then? Ive had the phone about 3 months from Phones 4U :crying:

Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app

UtkarshGupta said:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Happened to mine to T-mobile version. Never dropped it, never got it wet, only 1.5 months old.
WTF? Seriously?
Behavior:
Charges sometimes.
Charge sometimes stops at 70% or less.
Screen sensitivity screws up sometimes.
Data constantly being transmitted whether WiFi or cell network.
Never dropped.
Never wet.
Never harshly impacted.
Never rooted.
Tried factory reset.
Tried pulling battery.
Tried different chargers and cables.
Wondering if the trident aegis case put too much pressure on the charger cable by pushing it sideways with the flap.
Any ideas?

Hardware problem.
Sent from my GT-N7100 using xda app-developers app

brocktice said:
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
Click to expand...
Click to collapse
Check in the box, and if you have an EROS Group sticker on it that means it's covered under warranty here in Dubai, UAE as they are the main distributor here for Samsung products.
Sent from the rabbit hole.

This happened to me yesterday after spilling tea on it. I took the device apart as per this video, checked the connectors and reassembled it. Voila, the charger is working again. Obviously I take no responsibility etc etc.

My Samsung Galaxy Note 2 wont charge
I have also had this problem where my galaxy note 2 wont charge. I have tried all the chargers i have used successfully in the past and none of them will charge it now. I had the problem some weeks ago and now it has happened again. I only purchased the phone in January 2013. It is very frustrating. I have never dropped my phone or damaged it in any way what so ever. I have no idea what the problem could be but i will be taking it back to Telstra as i need it sorted out.

Same problem here - is this a generic problem with the Note 2??
I always put my phone on charge overnight , woke up yesterday and it hadn't charged. Swapped batteries - no problem - then put original battery back in, hey presto, charging!
But since then both batteries have run out and I couldn't get either to take any charge. Got it plugged in now and just like other people I've got a static charging ring showing, And no power.
Bought an external charger to try and get round this, but has anyone come up with a proper solution??
-StuPC

Strange...
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange

PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Thanks for the tip, Pavpev - I gave it a try but still nothing. Perhaps my phone is super-sensitive!

It happne to my note 2 as well
I had to give it for repair to service center now i just want to know what triggered it and how to prevent it..................

PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Can confirm this is the case! Tried everything, but the blowing air into the USB socket worked :good:

Wireless Charging no longer works after recent update - Galaxy Note 10 Plus

I have a factory unlocked SM-N975U1 Note 10+, using on AT&T's network. It recently had an update pushed to it (early April 2022) that I let install before I went to sleep, then the next day found that wireless charging no longer works. I suspect the update is the culprit - so a software glitch. I have tried everything listed here: https://tinyurl.com/yckk9mmr by The Droid Guy, from rebooting to refreshing the system cache, to no avail. The wireless charger in my truck, on my desk at home, and my husband's wireless charger - all of with which it worked perfectly before the update to charge the phone - all recognize the phone is there but the LED on each begins to flash rapidly, so I am certain it is something with the phone. I am about to try to root the phone so I can install Titanium Backup or try Nandroid then do a factory reset. Short of that option of last resort, do any of you have any idea what else could possibly be the issue here? The only other thing I can think of would be the fact that the back glass is cracked, but has been for a while now, so while I could see correlation, I do not see causation. But I am by no means anywhere close to being an expert, so I may be wrong on that point. Any advice or suggestions would be greatly appreciated! I do not want to incur the expense of a repair from Samsung, and am considering perhaps just getting a Qi receiver - the type you'd add to a phone between the phone and case to add wireless charging to any phone. If nothing else, if you have any recommendations on that point as well they would be most welcome.
Thank you in advance for your time and assistance.

Could be a battery failure. Get the rear cover replaced and the phone inspected for damage.
Replaced battery if it capacity is less than 80% of when new ie SOT.
Updates can break things and make troubleshooting more difficult. This could've been caused by the update or be purely coincidental.

bdh1975 said:
I have a factory unlocked SM-N975U1 Note 10+, using on AT&T's network. It recently had an update pushed to it (early April 2022) that I let install before I went to sleep, then the next day found that wireless charging no longer works. I suspect the update is the culprit - so a software glitch. I have tried everything listed here: https://tinyurl.com/yckk9mmr by The Droid Guy, from rebooting to refreshing the system cache, to no avail. The wireless charger in my truck, on my desk at home, and my husband's wireless charger - all of with which it worked perfectly before the update to charge the phone - all recognize the phone is there but the LED on each begins to flash rapidly, so I am certain it is something with the phone. I am about to try to root the phone so I can install Titanium Backup or try Nandroid then do a factory reset. Short of that option of last resort, do any of you have any idea what else could possibly be the issue here? The only other thing I can think of would be the fact that the back glass is cracked, but has been for a while now, so while I could see correlation, I do not see causation. But I am by no means anywhere close to being an expert, so I may be wrong on that point. Any advice or suggestions would be greatly appreciated! I do not want to incur the expense of a repair from Samsung, and am considering perhaps just getting a Qi receiver - the type you'd add to a phone between the phone and case to add wireless charging to any phone. If nothing else, if you have any recommendations on that point as well they would be most welcome.
Thank you in advance for your time and assistance.
Click to expand...
Click to collapse
What happens when you charge with the usb c cable? Any warning message?

Is Samsung replacing these phones for this issue? I am so irritated. Just press the back of the phone hard and it will work again??? I remember the Fonz hitting the jukebox on Happy Days, but seriously on a $1,000 phone? Gimme a break.
I just had the same problem. Is this really a thing? I can't believe this is a known issue. I followed pressing just below the camera to the right of the back and now it works.
(see the post I found below).
There seems to be a problem with the wireless assembly’s contact to the
mother board which has a temp sensor attached. Give your phone a gentle
press on the back just under the camera and a little bit to the right.
This is just a temporary fix as the wireless charger will probably lose
contact again. Hope this helps.
From: https://de.ifixit.com/Antworten/Ansehen/644492/note+10+temperature+too+low
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BlackberryOne4579
·7 mo. ago
Thanks! This worked for me! Pressed on it a bit and something made a little click and boom it works
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Beb0p27
·7 mo. ago
No problem! Glad it worked!
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https://www.reddit.com/user/fwmccabe/
level 3
fwmccabe
·7 mo. ago
My Galaxy Note10+ quit wirelessly charging yesterday. I tried this and it worked! Thanks!

If I recall correctly the coil for wireless charging on the N10+ is connected by a ribbon cable. It may have become detached. Unlike the contact points Samsung used for the GPS antenna like on the S4 they should not fail.
Always use a good case to protect the N10+ from high G loading during drops as they can damaged the mobo or knock connectors loose even if there's no apparent outside damage. These are relatively heavy phones that wuv to corner impact when dropped.

Thank you for responding!
Weird, I have never dropped it. Its brand new and I have a good case on it at all times. Maybe it was just loose to begin with? Will this fix it for good as long as it doesn't get jarred loose?
So you are saying the contact points like the S4 would fail and this ribbon cable should not fail, just can come loose?
What does "wuv to corner impact" mean?

Tenacious--M said:
Thank you for responding!
Weird, I have never dropped it. Its brand new and I have a good case on it at all times. Maybe it was just loose to begin with? Will this fix it for good as long as it doesn't get jarred loose?
So you are saying the contact points like the S4 would fail and this ribbon cable should not fail, just can come loose?
What does "wuv to corner impact" mean?
Click to expand...
Click to collapse
The S4 had point contacts that were held in place by pressure and could corrode over time, completely different from a ribbon connector.
Whatever is loose or broken will likely need to be serviced eventually.
I wouldn't sweat, I never used wireless charging on my N10+'s, don't even know if it works. Cable charging is superior, faster and the C port socket on the N10+ is robust. Good for many thousands of cycles.

Tenacious--M said:
What does "wuv to corner impact" mean?
Click to expand...
Click to collapse
Wuv is love with a mean twist added...

Oh, lol!
Would pressing harder on the recommended spot possibly get it to mount down firmly to where it wont have constant problems? Or will it just get worse?

Tenacious--M said:
Oh, lol!
Would pressing harder on the recommended spot possibly get it to mount down firmly to where it wont have constant problems? Or will it just get worse?
Click to expand...
Click to collapse
Have the rear cover pulled and see what you got.
The coil assembly may have failed.
If the battery is near 80% of its original capacity then replace that then too. This phone is too valuable to be mucking with it by pressing on the rear cover... not a good plan.

So guess what? I had recently purchased this unit as NEW, Sealed with 1 year factory warranty with on eBay. Seller had good feedback so I thought I could trust them. I was so perturbed with this charging issue after only have it for two weeks that I got with Samsung Support. I figured I was covered since it was new, sealed and had a 1 year warranty with Samsung. They verified that this phone was activated April of 2020 and the warranty expired April 2021. He also said he can see that the battery life has been used to where it only has about 50% of the potency it had when it was new. Total fraud!!!

Tenacious--M said:
So guess what? I had recently purchased this unit as NEW, Sealed with 1 year factory warranty with on eBay. Seller had good feedback so I thought I could trust them. I was so perturbed with this charging issue after only have it for two weeks that I got with Samsung Support. I figured I was covered since it was new, sealed and had a 1 year warranty with Samsung. They verified that this phone was activated April of 2020 and the warranty expired April 2021. He also said he can see that the battery life has been used to where it only has about 50% of the potency it had when it was new. Total fraud!!!
Click to expand...
Click to collapse
Contact your bank and see if you can return it and have the bank do a charge back. Your state attorney general's office may be able to help as well but I would go with the first option and a full cash refund.
I do know a reliable vendor for new ones if you need that contact. I've used them. A1.

Thank you, I sure do appreciate that. Yes, I would love your contact if you would be so kind.