Crazy charging / battery issues. - Samsung Galaxy Nexus

A few weeks ago I decided to take the plunge and root/unlock my Gnex. Installed Team Kang AOKP Release and then recently updated to Milestone 4. I am running the GSM Version on Tmobile. Originally as yakjuxw and flashed to yakju before rooting, etc.
Has anyone else run into problems with the Galaxy Nexus charging? It seems to have been progressive. About a week ago my phone randomly started turning the screen on and showing the 'charging' icons and animations as if the phone was plugged in. Then A few days ago I had to play with the plug for it to begin charging. Earlier yesterday, I've reached a point where my gnex would only charge if its off. If i plug the Samsung charger into the phone, the battery screen displays "Not Charging" as opposed to the "Discharging/Charging", so its my guess it knows the charger is plugged in but cannot charge the battery for some strange reason.
It seems im not the only one.
http://groups.google.com/a/googleproductforums.com/forum/#!topic/mobile/RahZtFg39DU
I've contacted Samsung and they are aware that this is happening and have offered to take my phone into repair under warranty but that would require sending my phone off for 2 weeks, so i'd like to try something else.
As pointed out by the last poster in the google thread, squeezing the charger seems to fix the issue but just for a couple minutes. Does this have to do with the contacts/usb charge board/plug?

I have the same problem, but I have root on mobile and I did not cover the guarantee in Samsung

supumaster, the galaxy nexus is a phone that is very easily re-locked and un-rooted. do some searching online. you can 'get your warranty back'

I had the exact same problem, tried everything and nothing worked, finally sent phone to UK here's more info
http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=23789

It sounds like liquid damage to me.
Look really closely inside your charging port for anything green/white, especially toward the very base of the pins. Also, look at the charger itself for any green/corrosion on the pins. If you find any, dip a toothbrush in some denatured alcohol and scrub your charging port.
Works like a charm.

Normally. I'd agree with you, but if you check out that google thread chanchan posted above, hundreds of galaxy nexus users are experiencing the same thing. So either this phone is EXTREMELY prone to moisture damage, or there's something very very wrong.

I had this issue for a day or two at the beginning of February. It disappeared by itself and hasn't returned since.

I had the same problems, specifically it wouldn't charge on some chargers (my car charger), and it would think it was plugged into USB when it wasn't, the lightning bolt would light up, and the screen would never go into full sleep.
I went through a whole lot of that thread, and lots of other people having the same problems, one sugestion was to get a toothpick and stick it in the phone's USB plug and lightly bend the 'tab' up towards the screen. so, i did that, and it fixed all my problems.
likely the tolerance between that 'tab' and the bottom of the plug are so tight, having a USB cord pull on the 'tab' makes some of the data pins short out on the metal surround of the plug. bending it back makes it 'unshort', and work like it's supposed to.
i would highly reccomend being VERY careful with this if you attempt it, i'm guessing its VERY easy to snap off that 'tab' in the plug and ruin your phone.
if this happens again on my phone, i'm sending it back to samsung or verizon to fix.

So I seem to have temporarily corrected the problem with the toothpick trick. I can't advise anyone to do the same as the chance of breaking is probably pretty good. Will let you know if the problem returns.
In other news, I'm on hold with Samsung. I've just been informed that the New York based company that I purchased my Gnex device, is actually not a US device and they will not provide any sort of support for it. If i want support I have to contact UK division of Samsung and all repairs would have to go through them.
I am just f***** livid right now.

I had this problem for a couple months. Now even the toothpick thingy no longer works.
Can no longer get USB data connection. Computer keeps saying "Drivers fail to install" or somesuch. Sometimes it manages to charge via USB, no luck via the wall charger...
Time to send it in. Been a Nokia user for 10+ years, no issues that required it to be sent off for repaired. Super disappointed. Google should get someone else to build their Nexii series...

I have this issue every now and then. It goes away after a reboot.
Sent from my Galaxy Nexus using xda premium

I've this problem too. My nexus always gets stuck on 97-98%, and the battery screen says "Not Charging". So, somewhere on some forum I've found this trick and works fine for me.
Just unplug the charger and then plug it in again after waiting for 10sec, it will gradually go to 100% in 5-10mins and the status will change to "Charging" from "Not Charging".

YuryAC said:
Normally. I'd agree with you, but if you check out that google thread chanchan posted above, hundreds of galaxy nexus users are experiencing the same thing. So either this phone is EXTREMELY prone to moisture damage, or there's something very very wrong.
Click to expand...
Click to collapse
This issue has nothing to go with watter i believe. It was only an excuse for Samsung support guys as this happening way too often and they decided to blame us instead of Samsung.
First time this happened to my Galaxy S II when there was no rain oustside and watter damage was near to impossible. Now this happened to my GNex while i had a flu and were in bed for last two days. Watter? Nah, i felt poor but never pissed on my self nor on my phone :-D BTW, GNex started to charge again when i plugged in an HTC charger. So i'd rather blame charger/charging port quality and not the watter.

Don't take this as a fix but I managed to make the problem on mine go away by gently bending the connector inside the USB port with a pair of tweezers.
So it kinda hints at a contact issue with the connector. Could have stemmed from using non-Samsung provided USB cables and chargers...

Related

[SOLVED!](Q) Help! Phone showing it's charging when unplugged...

Since this morning my phone says it's charging when in fact it's unplugged. I tried cleaning the charging port, wiping cache, full wiping and reinstalling the rom, everything and don't understand why it'll never get off charging state.
I do check in settings while unplugged it says not charging and when plugged in says charging, but it's stuck saying "on battery for 23 min" and the icon never stops from charging....
Any suggestions? It's really annoying... Never had a single problem with my One S...
SOLUTION: Clean the charger port with a hard pointed object (that's what she said), make sure you clean and dirt or particles from underneath the middle piece in the charger port.
Also, if you notice the middle piece is too close or making contact with the bottom, use the pointed object to CAREFULLY bend it up a little.
Do all this while the phone is off and battery out. Use compressed air if available. if you wet it then completely dry it before putting the battery back in.
did you try wiping the Dalvik cache when you did the regular cache?
masterkamon842 said:
Any suggestions? It's really annoying... Never had a single problem with my One S...
Click to expand...
Click to collapse
Soo... do you have a One S with this problem, or a Galaxy Nexus?
zuberio said:
did you try wiping the Dalvik cache when you did the regular cache?
Click to expand...
Click to collapse
Yes I did.
martonikaj said:
Soo... do you have a One S with this problem, or a Galaxy Nexus?
Click to expand...
Click to collapse
A nexus.
Sent from my Galaxy Nexus using Tapatalk 2
Have you tested what happens when you install a different ROM?
something like this happened to me about 2weeks ago.
It would say saying/ disconnected none stop.. if i didnt notice it would of burned my screen.
I just turned the phone off and removed the battery
Read an weep: http://code.google.com/p/android/issues/detail?id=23789
A LOT of users have reported this problem, yet Samsung claims it is water damage and won't do a warranty repair: http://www.reddit.com/r/GalaxyNexus/comments/tqlii/samsung_refusing_to_honor_warranty_for_infamous/
There is already a thread on this which has some useful info:
http://forum.xda-developers.com/showthread.php?t=1427539It ranges from yep your charging port is f*cked or it just needs a clean and little tweak.
To get mine fixed I gave it blast with compressed air and a little needle to make sure all the lint/gunk was out of the port. I made sure the port was straight (if it looks like it is bent downwards slightly, try and pop it back up softly). Then what fixed it for me is to hit it with a little electrical contact cleaner.
I have a feeling the port was getting shorted by something as each of the pins on the microusb port are very close.
Hope that helps
Interesting - I'll have to keep an eye out for something like this on my phone.
I guess first step is the compressed air blast with a needle cleaning of the port. If that doesn't work then on to Samsung to see if they'll honor a warranty repair (outlook not good on this - apparently they claim water damage). Worst case you can get a replacement OEM charging cable off ebay:
http://www.ebay.com/itm/OEM-Charge-...440?pt=LH_DefaultDomain_0&hash=item33746d1eb8
And fix the faulty part yourself or have someone you trust do it.
[EDIT] here's a link to ifixit for step by step instructions on how to take your phone apart http://www.ifixit.com/Teardown/Samsung-Galaxy-Nexus-Teardown/7182/1#.T7pzI8XdOII
Thanks to all the suggestions, it does the same thing even after wiping, installing other roms or going back to stock. I tried cleaning it with a toothbrush but will try with a toothpick or something stronger. Will give updates once I do.
I would suggest the electrical contact cleaner is going to be a good bet too. If it is water damage, it could just be a bit of water has gotten in there (from a table, rain etc) and then when its dried impurities could be shorting the plug.
I am not sure what stores in the states have it (maybe bestbuy?), but we have an electronic store here called Jaycar which sells it. You could even just slip in and give it a quick spray in the isle.
Turn the phone off before doing it, and make sure it is ECC!
Fixed! It was the charger port. All i did was clean it out with a metal pointed object. I also noticed the middle piece was touching the bottom edge. It could've been making false contact. So i bent it up just a little and voila problem solved.
Hopefully this thread may further serve as future reference. Thanks everyone for your help!
Sent from my Galaxy Nexus using Tapatalk 2
I know I don't have a Galaxy Nexus, but the Nexus S can also suffer from the same problem. I believe it's because of the USB ports that are the same.
Inside the USB port of the phone there is a flat plate which slides into the wall charger/USB cable, I've noticed that when this is "bent" down it will show that it's charging when it isn't, so all you need to do is to find something (I used the tip of the missus'one plastic nail file) to "bend" it up about a millimetre or two and all should be fine.
Worked for me, so I thought I would try to help out here because I know how infuriating it can be.
I had this problem a couple of weeks ago. I also had issues with being unable to connect my phone to a computer. I contacted Samsung, explained my issue and they sent me packaging to send it away. It took me 45 mins to get the computer to recognise my phone to return it to stock, but i managed it. I then wrote a nice little letter explaining the issue, that others also had the issue and that I recommended changing the whole charging board.
I got it back a week later and lo and behold, they'd taken my advice and fitted a new charging board. Now it might just be me, but the inside of the micro USB port looks slightly different. I just can't put my finger on why.
Hi, I had this problem but i sprayed "metal cleaner" on a toothbrush and wiped the contact and now it works fine again :3
This happened to me yesterday. First the phone doesnt charge, it was at 25%, After that i charged it with phone turned off, then turned on and battery whas 50% but still not charging. Turned off again, plugged the charger and it looks like was chargin, when i turned on again it was at 12%, like the charger just discharge it xD. After that the problem began, the battery icon shows like charging when unplugged....
Looks like i managed to clean it with a needle, now the chargin notification is gone, and i can transfer files via USB to my laptop, but still i cant charge with AC :-/
And when i plug the usb cable, the notification icon comes again :-/
OMG Thanks it's alive it's alive
After some time my charge port started giving me issues again. I tried messing around with it but all I did was break it. Eventually I bought a replacement flex cable and ended up installing it myself. Very easy to do. Looked up a video on YouTube and in 10 minutes my phone was charging again.
Sent from my Galaxy Nexus using Tapatalk 2
I had to replace my micro usb charging port
When my phone wouldnt stop charging after being disconnected i ended up solving the issue by going here for the part and tools which is $5 posted.
ebay(dot)com.au/itm/Replacement-Charger-Port-Flex-Cable-Tools-Samsung-i9250-Galaxy-Nexus-GQFC441-/180922260932?pt=AU_MobilePhoneAccessories&hash=item2a1fce9dc4#ht_1368wt_1014[/url]
And i used this guide to pull my nexus apart.
ifixit(dot)com/Guide/Repairing-Samsung-Galaxy-Nexus-Micro-USB-Charge-Port/9641/1[/url]
Just be very careful on step 6 "Some have reported the cable is soldered to the mainboard. This was not the case on this CDMA version. It may be soldered in newer revisions or the GSM model."
I broke my volume down because the guide didnt have a warning !
I hope this might help anyone else who is having problems
n-0-s
masterkamon842 said:
After some time my charge port started giving me issues again. I tried messing around with it but all I did was break it. Eventually I bought a replacement flex cable and ended up installing it myself. Very easy to do. Looked up a video on YouTube and in 10 minutes my phone was charging again.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Could you link the video you used to help replace the flex cable. I can't seem to find one. Thanks!

Phone only charges when it is off.

Starting two days ago, my phone will only take a charge when it is off. When it is on, it acts like nothing is happening when I plug it in, although sometimes it flashes the charging symbol whether the charger is plugged in or not. I have the latest atop build, although I have been running the rom for a couple weeks with no problems. Also, the gps struggles at times. Any ideas?
Same problems here with charging...you are not alone!!
Sent from my GT-P1000 using xda app-developers app
I had this problem too. Was gonna take it back to Sprint so I Odined back stock and it's started charging. So try doing that. It worked for me.
Sent from my Galaxy Nexus using Tapatalk 2
My wife had that issue when we first got her phone. Ended up re flashing the ROM. I still ended up getting it replaced by VZW since it had the issue with dropping signal.
Had this issue with my VZW Gnex. It looks like it is charging when it is off but I'm willing to bet it charges really slowly. There's a defect on GNEX models where the pin on the connector gets bent down.
Try either using the stock charger as it forces the pin up a bit or search on xda for this same issue. I fixed it by using a thin knife blade and gently pushing up the connector. I only had to do it once and it worked well.
Hope that helps!
erodriguez87 said:
Had this issue with my VZW Gnex. It looks like it is charging when it is off but I'm willing to bet it charges really slowly. There's a defect on GNEX models where the pin on the connector gets bent down.
Try either using the stock charger as it forces the pin up a bit or search on xda for this same issue. I fixed it by using a thin knife blade and gently pushing up the connector. I only had to do it once and it worked well.
Hope that helps!
Click to expand...
Click to collapse
Hi, I've been having this problem since a couple of days and this post just remembered me that I had run into the same issue in my very old Motorola Milestone. Here's what I did then and what I did now on my GNex, and I think i've found a solution.
You'll need a needle (the thinner the better) and a can of electronic cleaner, if you've ever opened a PC to clean the memories and slots, this is the one you've used alongside the compressed air can. You can find this on your local electronics shop, and it shouldn't be too expensive (think of an equivalent of RadioShack, since in my country there's no RadioShack).
Now, let's get on with it.
Turn off your GNex and pull out the battery.
Now, VERY GENTLY, with the tip of the needle try to pick out all or the majority of the lint deposited in the charging port. You'd be amazed.
To wrap up, apply a bit of the electronic cleaner into the charging port, clean with a cloth the excess on the chassis of the phone (do NOT use the cloth into the charging port, because in doing so you'll risk leaving lint behind) and let the charging port dry for 5 or 10 seconds, it evaporates really quickly.
Now put the battery back in and power on the phone once more. Let it fully boot and plug your charger in (as recommended in this post, you may want to use the one that came with the phone). In my case it worked.
Not sure if it's definitive solution but it does work now. This happened to me about a month ago running AOKP, I thought it was the rom doing some funny bussiness with my phone, so I switched to Paranoid Android, and it happened once more the day before yesterday. I was ready to switch roms today once more but decided to Google around and again, thankfully I came across erodriguez87's post which reminded me of what I did in the past. I'll update this post for this next month to let you know if the issue happened again or not, to encourage people to apply this solution (or not). Cheers.
erodriguez87 said:
...I fixed it by using a thin knife blade and gently pushing up the connector. I only had to do it once and it worked well.
Click to expand...
Click to collapse
I used a toothpick to bend it up slightly (towards the screen). I didn't want to use anything metallic in case shorting the connectors might cause damage.
Weird thing!!
As everybody here I am having this very same problem, not charging anywhere (mains or pc), even with stock cable and charger.
However, when I tried the eSATA port it worked fine, and I can access the phone normally
Any idea why?
Solution ?!
I had the charger read normal USB ports and charger.
I have done these steps so far, so I guess they must be the solution, however I do not know if the solution is permanent or as some people pointed out it is a come-and-go problem, anyway here are the steps:
- Restart bootloader ( shutdown your phone and hit all three buttons together - GNEX - and press volume down button once and then power button, then volume up and power to start phone again).
- Enable Developer Options ( You do this by tapping several times on the Build Number in About Phone)
- Enable USB debugging in Developer Options.
Again, I don't know which solved the problem, and if it is a permanent one, anyway try it and let me know the result
My son is having exactly the same problem, his Galaxy Nexus only charges when it is turned off.
I found a solution (sort of)....
I discovered that when I put the charger in the wall socket 3 times quickly after eachother (like: tak tak tak) and leave it in the third time, it sometimes starts to charge.
maybe you have to try it a few times to see it work, it doesn't always work.
It should work within 10 times trying i would say.

Charging Issue

Hi guys,
i have some issues with charging my inc2.
it is not accepting any charge anymore, tried diffrent chargers, cables, even on my pc but nothing. The orange charging LED just flashes slowly on and off...
Any ideas?
Need to replace phone or replace charging port.
Sent from my Galaxy Nexus using xda app-developers app
Snake-Plissken said:
Hi guys,
i have some issues with charging my inc2.
it is not accepting any charge anymore, tried diffrent chargers, cables, even on my pc but nothing. The orange charging LED just flashes slowly on and off...
Any ideas?
Click to expand...
Click to collapse
Yes, unfortunately it is a known hardware issue. Over time, the charging port starts coming loose. Like mentioned above, you CAN fix it yourself. There are video tutorials on YouTube and the replacement part can be had for under $10. If your device is still under warranty, Verizon will replace the phone. If it's not under warranty (or if you just want to give it a go), the port replacement process is pretty straightforward.
I might give it a try. Does anybody have a video or a link?
The weird thing is, that the battery is discharging very fast, could it be just a bad battery?
Sent from my GT-N7100 using Tapatalk 2
Could b the back door on your inc 2. I believe you need the back door on to charge cuz it goes thru contacts on the back. I dropped mine one day and charging and getting signal was almost impossible till I figured that out and bought a new one
Ok.
Seems to charge now. Won't touch it until it is full. After that I will check what is going on.
I don't know where this issue came from.never dropped it nothing. It was even in a Otterbox
Sent from my GT-N7100 using Tapatalk 2
The issue stems from regular use. The charging port is essentially held in place only by the connections to the board. Repeatedly plugging and unplugging the power cable causes it to break over time.
actually just replaced the charger port on my incredible 2 today. It really wasn't that difficult at all. If you have any questions feel free to PM me
yeah it has to be replaced. happened to me last month. It's honestly like the worst flaw with this phone
Snake-Plissken said:
Ok.
Seems to charge now. Won't touch it until it is full. After that I will check what is going on.
I don't know where this issue came from.never dropped it nothing. It was even in a Otterbox
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Def need to replace it. Same issues I was having at one point with it randomly taking charge. I found that if the charger is plugged in a held a certain level ( i placed the phone on a flat surface with a book under the cord for leverage) it would charge just fine.
If you are rooted and sending back, make sure you revert to stock to avoid any annoyances.
I've managed to solve this issue without messing around with the phone's innards (the last time I did it was a disaster and I was forced to buy an entirely new phone). It's not pretty, but if you twist a rubber band around the micro usb end of your charger, plug your phone in, twist that same rubber band around the phone itself, and make sure the connection very tight, you might get some more life out of your charger port.
Ugh. I can't wait for my upgrade.
Nice name there Dave.
sent from my paranoid android
gdwy89 said:
I've managed to solve this issue without messing around with the phone's innards (the last time I did it was a disaster and I was forced to buy an entirely new phone). It's not pretty, but if you twist a rubber band around the micro usb end of your charger, plug your phone in, twist that same rubber band around the phone itself, and make sure the connection very tight, you might get some more life out of your charger port.
Ugh. I can't wait for my upgrade.
Click to expand...
Click to collapse
While, I give you major kudos points for MacGuyver-ing a solution, that's more of a quick band-aid than a real fix. I could imagine having a rubber band around the phone could potentially hinder usage.
But hey, way to think outside the box! :good:
Card83 said:
While, I give you major kudos points for MacGuyver-ing a solution, that's more of a quick band-aid than a real fix. I could imagine having a rubber band around the phone could potentially hinder usage.
But hey, way to think outside the box! :good:
Click to expand...
Click to collapse
Thank you. You're telling me. Do you know how hard it is to use a touch screen with a rubber band across it? Oy.
Right. The caveat here, of course, is that this technique will only help charge your phone until the charging port becomes so disconnected from the board that no amount of force will reestablish this contact. And this will inevitably happen because you're going to keep plugging and unplugging your phone from the charger which is what created the issue in the first place.
If you know you have big, sweaty, idiot hands (like me) that are going to destroy your phone if you take it apart (like me) and you can tough it out: more power to you. The other alternative is to buy an external battery charger and a second battery. The disadvantages here are pretty obvious (e.g. you have to carry a second battery around; if you forget a second battery, you can't ask another Android user to borrow their phone charger, etc.).

[Q] N7100 Suddenly Won't Charge - Ideas?

Hi all, I'm pretty lost here. My Note II (N7100) suddenly won't charge. Earlier today it charged just fine. I've only ever run stock with root on it. It's not the charger, it's not the cable. I've tried many of both, all of which worked before, none of which work now. I flashed back to stock recovery and did a factory reset, and the problem persists.
When I plug it into a charger while off, briefly a gray battery screen with what looks like a stationary 'wait spinner' will pop up and then the screen will turn back off again. I know the USB port is not totally FUBARed, because I can flash it with heimdall in Linux. It shows up in lsusb when in the bootloader, but not otherwise. The port is pretty much spotless, especially compared with that on my GNex, which still works fine.
I've tried leaving the battery out for an hour, holding the power button, etc. It almost seems like a problem that could be solved by discharging some capacitors, but battery pulls always solved those on my Galaxy Nexus.
Any thoughts on other things I can try?
I can't even figure out how to contact Samsung support in case this is somehow a warranty/hardware issue. At least on their US site the N7100 isn't even an option in the pulldowns they want me to go through.
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
I cant really help here but i wanted to let you know i had the same problem with a white note 2 from Carphone Warehouse in the UK, just stopped charging after owning the phone for 2 days (i had also only rooted and running stock rom).
Carphone warehouse replaced the handset for me and havent had a problem with the new one so far but its made me take extra care when plugging or unplugging the usb cable ( i use Airdroid for file transfers now). I guess there must be a defect with a limited few usb ports on the note 2.
I thought it might be a 3rd party usb cable to blame (i use a blackberry usb cable at work but ive stopped that now and only use the official Samsung cable).
Sorry i cant help just wanted to share my experiences, hope you get it sorted, good luck!
Thanks for chiming in Steve, good to know I'm not the only one. I saw another post on here like that too, maybe it was yours? There was no discussion. The strange thing is ODIN worked just fine. Maybe a loose connection only on one/both of the power pins?
Nah it wasn't me mate, I had just put it down to me being heavy handed and thought nothing more of it till I saw your post.
I've seen a post in the Jellybam thread today about the charging being down to software but I don't know how true this is as i've yet to check the facts.
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Sent from my GT-N7100 using xda app-developers app
mynamesteve said:
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Click to expand...
Click to collapse
Yeah I just invoked the Amazon.com return policy, sent it back for a refund, and ordered another one. It was supposed to arrive today, but apparently UPS had some kind of mechanical issue and now it's delayed until tomorrow. I just need it to get here before my next month's Verizon plan bills so I can cancel before paying another month.
Sorry to drag up an old thread but this has just happened to me, EXACTLY the same as OP.
I've reset it, wiped everything, re-flashed latest stock firmware. Tried 3 different cables and two different chargers.
Pretty sure the battery is good because if I take it out of the phone and charge it on the dock, it works fine. If I then put the battery back into the phone, the phones works in every way except it wont charge
I have most of my digital life on this thing, I am so screwed without it. Look like its a warranty repair job then? Ive had the phone about 3 months from Phones 4U :crying:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
UtkarshGupta said:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Happened to mine to T-mobile version. Never dropped it, never got it wet, only 1.5 months old.
WTF? Seriously?
Behavior:
Charges sometimes.
Charge sometimes stops at 70% or less.
Screen sensitivity screws up sometimes.
Data constantly being transmitted whether WiFi or cell network.
Never dropped.
Never wet.
Never harshly impacted.
Never rooted.
Tried factory reset.
Tried pulling battery.
Tried different chargers and cables.
Wondering if the trident aegis case put too much pressure on the charger cable by pushing it sideways with the flap.
Any ideas?
Hardware problem.
Sent from my GT-N7100 using xda app-developers app
brocktice said:
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
Click to expand...
Click to collapse
Check in the box, and if you have an EROS Group sticker on it that means it's covered under warranty here in Dubai, UAE as they are the main distributor here for Samsung products.
Sent from the rabbit hole.
This happened to me yesterday after spilling tea on it. I took the device apart as per this video, checked the connectors and reassembled it. Voila, the charger is working again. Obviously I take no responsibility etc etc.
My Samsung Galaxy Note 2 wont charge
I have also had this problem where my galaxy note 2 wont charge. I have tried all the chargers i have used successfully in the past and none of them will charge it now. I had the problem some weeks ago and now it has happened again. I only purchased the phone in January 2013. It is very frustrating. I have never dropped my phone or damaged it in any way what so ever. I have no idea what the problem could be but i will be taking it back to Telstra as i need it sorted out.
Same problem here - is this a generic problem with the Note 2??
I always put my phone on charge overnight , woke up yesterday and it hadn't charged. Swapped batteries - no problem - then put original battery back in, hey presto, charging!
But since then both batteries have run out and I couldn't get either to take any charge. Got it plugged in now and just like other people I've got a static charging ring showing, And no power.
Bought an external charger to try and get round this, but has anyone come up with a proper solution??
-StuPC
Strange...
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Thanks for the tip, Pavpev - I gave it a try but still nothing. Perhaps my phone is super-sensitive!
It happne to my note 2 as well
I had to give it for repair to service center now i just want to know what triggered it and how to prevent it..................
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Can confirm this is the case! Tried everything, but the blowing air into the USB socket worked :good:

power/charging issue

ive been having a problem with this phone for a while. it has a problem with turning on and statying on. i will set it on charge while its powered off for atleast two hours, but as soon as i turn it on it will last for about 5 mins and turn off.
i first replaced the battery and it has the same problem. so i replaced the charging port and it was working fine for a few weeks and now its back to the same issue. i cant even get it to charge now
so just trying to figure out what kind of other components it could be
Disclaimer: You're at a more advanced level than I am. I've never done phone repair, and I don't know enough about phone hardware to say if there are other components that could be responsible. I'm a software guy.
That being said, I'll chime in with what I do know, on the off chance that it's actually helpful.
When computers get too hot, they do an automatic thermal shutdown to try to prevent permanent damage. I assume smartphones do this as well. You're on XDA, so there's a good chance you like to tinker. Did you overclock the phone? Overclocking generates more heat, which could potentially lead to a thermal shutdown or permanent damage. Or you might be using or storing the phone in a hot environment.
Have you tried using a different charging cable? Maybe the cable or its connector went bad. You could also test the cable with a different device. Maybe the wall outlet, etc went bad. Did you check the connectors that the battery attaches to, to make sure they're clean?
When you opened the phone to replace the charging port, maybe you didn't put it together quite right, so over time something came loose or got pinched. Desktops and laptops use various types of adhesives such as thermal paste, and computer technicians have to remember to reapply new adhesive when putting a machine back together. Maybe phones use some adhesive too, and maybe you forgot to reapply it?
Hopefully someone more knowledgeable about phone hardware will chime in, but the Incredible 2 section of these forums has been a ghost town lately. That's why I'm giving my two cents. If it were me, I'd just buy a new phone.
Slinkwyde said:
Disclaimer: You're at a more advanced level than I am. I've never done phone repair, and I don't know enough about phone hardware to say if there are other components that could be responsible. I'm a software guy.
That being said, I'll chime in with what I do know, on the off chance that it's actually helpful.
When computers get too hot, they do an automatic thermal shutdown to try to prevent permanent damage. I assume smartphones do this as well. You're on XDA, so there's a good chance you like to tinker. Did you overclock the phone? Overclocking generates more heat, which could potentially lead to a thermal shutdown or permanent damage. Or you might be using or storing the phone in a hot environment.
Have you tried using a different charging cable? Maybe the cable or its connector went bad. You could also test the cable with a different device. Maybe the wall outlet, etc went bad. Did you check the connectors that the battery attaches to, to make sure they're clean?
When you opened the phone to replace the charging port, maybe you didn't put it together quite right, so over time something came loose or got pinched. Desktops and laptops use various types of adhesives such as thermal paste, and computer technicians have to remember to reapply new adhesive when putting a machine back together. Maybe phones use some adhesive too, and maybe you forgot to reapply it?
Hopefully someone more knowledgeable about phone hardware will chime in, but the Incredible 2 section of these forums has been a ghost town lately. That's why I'm giving my two cents. If it were me, I'd just buy a new phone.
Click to expand...
Click to collapse
well i greatly appreciate your lengthly response. to be honest, it is my mothers phone, which is why i want to try and fix it. i gave her an iphone so she really doesnt need this phone but i would like to figure out what is wrong because i do like to tinker with things. i have tried different chords, wall outlets, usb ports on the pc etc. i will reopen the phone to see if everything is back together, because thats the only thing i can think of from what you mentioned.
thanks again. if anyone has had a similar problem, let me know
sounds like you're either having a battery issue or need to replace your charge port on your phone. its a really simple process all you do is order the port from like amazon or ebay and the old one on your phone just unplugs from your phone circuit board there actually is a tutorial forum in the development page for the droid incredible 2 that gives you instructions on how to do this. hope this was of some help to you and if so please click thanks.
jam0688 said:
sounds like you're either having a battery issue or need to replace your charge port on your phone. its a really simple process all you do is order the port from like amazon or ebay and the old one on your phone just unplugs from your phone circuit board there actually is a tutorial forum in the development page for the droid incredible 2 that gives you instructions on how to do this. hope this was of some help to you and if so please click thanks.
Click to expand...
Click to collapse
The OP already tried both of those things.
Oh ok yeah i just noticed where he put that. Hardware problem maybe. Im more into software myself than i am hardware.
MINE TOO! Omg
This... it's too much. Okay, a month ago the damned power button got too hard to press in, which should have been a warning that the hardware was getting faulty I suppose. But I downloaded an app that let me use the volume button to turn screen on/off. (I won't say which because I half-blame it, unfairly, for killing my phone
(Sorry, I'm still —mourning! the death of my phone I guess.)
The app was an ugly solution, I guess, but it worked. (I couldn't turn the screen off easily, so I set the screen-off to 10 seconds.) And I hadn't used screenshots in a while so that was no big deal; and my ROM could get me to Recovery easily enough, so screw the power button, right?
But then last night, my phone STOPPED CHARGING! I did a batt pull, tried new cords; turned off every useful app. I even went back to stock ROM, which (even though plugged in) left me with 20% batt. Might as well have bricked it, I guess.
Nothing worked. I was able to turn bluetooth back on so I could use my Air Droid acct to get my on-phone pictures, at least (everything else is safe on the SD), and then I charged it overnight in the wall and hoped for the best.
I was pretty thrilled to wake up to 100% charged! —For a few minutes. As soon as I unplugged it, it started discharging fast, and then not even the wall charger stopped it from discharging.
After brooding, for a few hours, I called Verizon tech. The tech (VERY nice, admittedly) said my Dinc2 was just dead. (Damn they're good: he was more sympathetic than a doctor delivering bad news!!) —But I feel so lost. He offered me a DNA or a Dinc 4G (and some motos and crap), but said my Dinc2 wouldn't be worth fixing. He said the power button alone was a PITA, but the dongle thing you plug the charger into was likely the problem, AND it might be the battery. Maybe he said other problems, but ultimately he suggested some pre-owneds he had for sale (I'm trying to keep my unlimited data plan), or try PhoneKarma.com. (He said he didn't recommend eBay, where they have Dinc 2s, but I'm not sure why.)
So ...do Dinc2s just have power issues after (?) 3 years? I guess that's a pretty good lifetime, but boy is it depressing. (I know — hooked on a damned phone. #Sucks.) I mean, it would be stupid to fix this one, or buy another one, right?
@Trebuchette, no matter what machine you use, rechargeable batteries do not last forever. Order a new battery from Amazon or eBay and you should be fine. They're pretty cheap and easy to replace. http://www.amazon.com/HTC-Incredible-6350-BTR6350B-Packaging/dp/B0064SI3QA
A case might make your power button easier to press. The OtterBox Defender is an excellent case that you can get for $15 used (very good condition), if a new battery successfully fixes your problem.
Hey: might be worth a shot! I did try another batt, but it was older too. And I didn't think of an otterbox at all, tbh. Thanks! Might be worth a try!
Hey: does it matter much if my USB cable is LG or whatever? I tried several different USBs too, but I'd been using this LG one (no idea how!) for probably about a year.
No, the brand of micro USB cable should not matter. It's a technical standard.
Don't buy a case until you've verified that a new battery actually fixes your problem. If a battery doesn't fix it, it's only a few bucks lost. In that case, I would then get a new phone.
i just came back to this thread after i basically put the project on hold for a while and wanted to see any new suggestions. so after leaving the phone alone for two months, i pluuged the phone in and i saw that orange ligh indicating it was charging. so far so good, im not using it as a primary phone which is good, but that would be my suggestion is to give the phone a rest for a while
EDIT: yeah scratch that, its doing the same **** now

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